Buscar empleo: 229 ofertas de trabajo de customer relationship management en Miami, FL (julio 2025)

Clean Ready Doral

Operations and Sales Manager

hace 22 días

$25 por hora

Jornada completa

Government Center, Miami

Job Objective: Lead the daily operation of cleaning services and commercially represent Clean Ready Miami – Doral to both new and existing clients. This hybrid position combines operational supervision, business development, and quality control to deliver a premium customer experience and ensure continuous portfolio growth. ✦ Key Responsibilities: Operational Supervision • Coordinate and oversee the field cleaning team. • Conduct surprise and scheduled inspections of active services. • Ensure compliance with cleaning protocols, image standards, and presentation. • Report incidents, issues, or updates to the administrative team. Client Relations and Acquisitions • Visit potential clients and present Clean Ready’s services. • Follow up with leads and prospective clients. • Coordinate service trials, quotes, and contracts with administrative support. • Build partnerships and business relationships with properties, offices, and real estate agents. Current Client Management • Handle special requests, complaints, or service adjustments. • Measure client satisfaction after service delivery. • Implement immediate corrective actions when quality standards are not met. Internal Reporting and Coordination • Report data on visits, sales, complaints, and team performance. • Coordinate with sales, customer service, and logistics to improve timing and quality. ✦ Technical Requirements: • Experience leading cleaning teams or field operations. • Background in commercial roles, sales, or customer service. • Proficiency with digital tools: CRM, Google Sheets, reporting apps. • Own a vehicle with up-to-date documentation (mandatory). ✦ Intellectual Requirements: • Technical or professional education (preferably in administration, hospitality, or related fields). • Ability to lead, sell, and manage simultaneously. • Analytical thinking and decision-making in the field. ✦ Psychological Requirements: • Active leadership, results-oriented, and solution-focused. • High emotional intelligence, empathy, and diplomacy. • Proactive, autonomous, with excellent personal presentation. • Strong negotiation and persuasion skills with the ability to build long-term relationships. ✦ Necessary Tools: • Personal vehicle. • Smartphone with data access. • Access to a CRM and digital reporting tools. • Executive uniform or business casual attire. 💲 Suggested Compensation: • $25 USD per hour. • Minimum schedule: 3 days a week, at least 6 hours daily. • Opportunity for additional earnings through new contracts or client acquisition. 🕒 Schedule: • Monday to Saturday, minimum of 3 days per week (at least 6 hours per day). • Flexible visits for client meetings, inspections, or sales closures.

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Burger man

Automotive sales consultant

hace 2 meses

Jornada completa

Flagami, Coral Gables

A Business Development Center (BDC) Sales Representative typically plays a crucial role in the automotive industry, particularly within dealerships. Their primary responsibility is to generate leads and drive sales by engaging with potential customers. Here’s a detailed description of the role: Job Title: BDC Sales Representative Job Description: As a BDC Sales Representative, you will be the first point of contact for potential customers. Your primary goal is to facilitate communication between the dealership and prospective buyers, ensuring a seamless experience. You will utilize various communication channels, including phone calls, emails, and chat, to engage with customers, understand their needs, and guide them through the sales process. Key Responsibilities: 1. Lead Generation: - Respond promptly to customer inquiries via phone, email, and online chat. - Qualify leads and schedule appointments for sales staff. - Follow up with potential customers who have shown interest in vehicles. 2. Customer Engagement: - Provide excellent customer service by addressing questions and concerns. - Build rapport with customers to foster trust and encourage sales. - Maintain a positive attitude and professional demeanor in all interactions. 3. Sales Support: - Work closely with the sales team to ensure smooth transitions from leads to sales. - Assist in developing marketing strategies to generate new leads. - Participate in training sessions to stay updated on product knowledge and sales techniques. 4. Database Management: - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Analyze data to identify trends and opportunities for improvement in lead conversion. 5. Reporting: - Provide regular updates on lead activity and sales performance to management. - Track and report on key performance indicators (KPIs) related to lead generation and sales conversions. Qualifications: - High school diploma or equivalent; a college degree in business or a related field is a plus. - Previous experience in sales, customer service, or a related field is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficiency in using CRM software and other computer applications. - A passion for the automotive industry is a plus. Skills: - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Customer-focused with a problem-solving mindset. - Ability to work independently and as part of a team. - Basic understanding of sales techniques and customer relationship management. Working Conditions: - Primarily office-based, with occasional on-site work at the dealership. - May require evening and weekend hours based on customer availability. The BDC Sales Representative is vital in driving the sales process and enhancing customer satisfaction. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply and join our team!

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