Customer relationship management jobs in Troy, New YorkCreate job alerts

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Business Services team as: Cash Management Associate This opportunity may be perfect for you if you have experience in: Providing excellent customer services Strong Communication Skills Knowledge of Banking and Cash Management Services Attention to detail About this position: Supports the Cash Management Officer with providing our business and commercial customers with specialized banking and cash management products while delivering a high level of customer service. Proactively serves as a liaison between our customers and business partners while taking ownership of customer related issues to reach the best resolution. Essential Functions Prepare and maintain cash management service agreements and facilitate the process to set-up and train customers with cash management services. Maintain accurate records and required reporting for tracking cash management sales and activities. Provide full range of professional, technical, and general support to customers and Company personnel regarding cash management and banking services. Assist with municipal banking customers as needed. Provide support in reviewing and analyzing bank statements and preparing and compiling responses to Request for Proposals. Effectively communicate to customers over the phone, via email and written correspondence. Answer internal and external customer calls and assist with special projects as needed. Foster client relationships while building trust and delivering solutions. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Associate’s degree or equivalent professional experience preferred 3 years of experience in related field preferred Skills/Knowledge: Strong customer service, problem solving, and time management skills Knowledgeable in Microsoft Office including: Word, Excel, Outlook and PowerPoint Understanding of cash management and banking services preferred Ability to prioritize multiple tasks/projects, meet deadlines, and exceptional attention to detail Proven ability to work independently and collaboratively in a team environment Solid verbal and written communications skills; comfortable communicating with customers, co-workers, and members of management Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $20.00 - $24.60 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York. We are seeking a high energy, motivated Sales Representative - Wine and Spirits, Imperial Division / Albany, Schenectady, and Saratoga Counties JOB DESCRIPTION - SALES REPRESENTATIVE Our Sales Representatives maximize the sales of supplier brands to the trade and consumer through effective territory planning, selling, merchandising, and communication that permits achievement of company and supplier objectives. RESPONSIBILITIES PLANNING AND PREPARATION A Sales Representative is required to plan times and activities to ensure achievement of company and supplier, volume, distribution, and merchandising objectives within the assigned territory by: I. Calling on accounts daily, by following an established and efficient route which ensures assigned accounts are visited and serviced in compliance with company frequency standards; keeping route sheets up to date; and developing positive customer relations with owners, managers, and all other account employees. 2. Analyzing the total territory and each account to determine the priority selling and merchandising opportunities. 3. Preparing and presenting professional sales presentations to the retailers that are tailored to current supplier programs and the needs of the customer. 4. Interact with ADS’, Supplier Representatives, and Promotional Agency Representatives to achieve said objectives. 5. Preplans are subject to change and review by management for coaching and counseling opportunities. SELLING A Sales Representative is required to deliver effective sales presentations that achieve company and supplier objectives as a result of: 1. Mandatory attendance at Company and/or Supplier sponsored training, i.e., training classes, wine education classes, etc., 2. Keeping up to date on company and competitive brand pricing, and all other pertinent information which includes knowing the features and benefits of supplier products and programs compared to competition., 3. Follow the principles of our Sales Skills and Fundamentals Training (Prepare, Present Effectively, and Activate your business)., 4. Presenting the portfolio and current programs you are responsible for in each account to increase salesperson's sales and generate maximum revenue and case volume., 5. Maintain and effectively use the monthly pitch or program book, tasting notes, sell sheets, and information from suppliers either in print or electronically., 6. Off Premise: • Obtaining the appropriate off-premise distribution of supplier brands, types, and sizes as directed by management, by communicating to all owners, managers, clerks, stock persons and anyone concerned with the sale of products. Obtain maximum sell-through by conducting staff trainings, achieving supplier shelf standards, adjacencies, facings, cold box presence, etc., • Gaining feature price, promotion, and display merchandising support from off-premise accounts by using sales trends, retailer inventory, and special activities (holidays, advertising, merchandising, displays, seasonal etc.). 7. On Premise: • Obtaining the appropriate on-premise distribution of supplier brands, type and sizes as directed by management by communicating to all owners, managers, beverage managers, bartender(s), wait staff, key kitchen personnel and all concerned with the sale of products to maximize business., • Gaining wine list presence, internal servicing skills, execution of wines-by-the-glass and features, conducting wait-staff trainings, gaining back bar distribution, and proper merchandising of the back bar. Obtain distribution support from on-premise accounts by using sales trends, retailer inventory and special activities (holidays, advertising, merchandising, displays and seasonal activities, etc.)., • Requesting permanent P.O.S. materials for accounts to ensure brand visibility and account dominance (e.g., bar rails, napkin holders, table tents). SUPPLIER/SUPERVISORY INTERACTION A Sales Representative is required to be familiar with all suppliers and their brands to ensure positive consumer reaction by: 1. Work with supplier representatives with 48-hour notice and/or company managers with 24 notice and booked during business days (Monday-Friday). These are supplier and/or supervisory accompanied workdays and are designed to train and teach the salesperson advanced selling skills and methods to assure their usage is being practiced and correctly presented., 2. Knowing their account needs and opportunities for each supplier work-with., 3. Represent our products, our company and our suppliers in a positive way while always maintaining a professional relationship with every supplier. This includes following up with accounts after a supplier work-with regarding any commitments made to those brands., 4. Sales representatives have the discretion on a work with to ride in their own car or with someone else. MERCHANDISING A Sales Representative is required to secure in all accounts, the effective presentation to the consumer, of all brands represented, in accordance with company and/or supplier merchandising standards by: I. Installing point-of-sale material within accounts. Coordinating with merchandisers to enhance our position on the floor, shelf, window, counter, and cold box. 2. Suggesting shelf/cold box resets that achieve supplier and company standards 3. Working towards ensuring proper rotation of our products in accordance with State and Federal law to sustain sales. 4. Keeping accounts merchandised by organizing and voluntarily conducting in-store consumer wine and spirit tasting(s) on a rotating account basis. 5. Keeping current on which items are in stock and which items are out of stock for brands in our inventory and notify/inform accounts accordingly. 6. The sales representative will use any materials supplied by the Company and be responsible for said materials. RECORD KEEPING AND COMMUNICATION A Sales Representative is required to maintain territory and account records in accordance with company policy and provide information and reports as directed, by: 1. Being proficient in all electronic tools e.g., Diver and Liquid, with proper training., 2. Having available a defined agenda for all supplier work-withs., 3. Keeping management informed daily, on all aspects of their territory, which includes turning in accurate recaps in a timely manner., 4. The company reserves the right to add and/or delete forms and/or reports at its discretion to meet business needs., 5. Following standard company policies and procedures, 6. Submitting sales reports and performance goals to salesperson's manager as requested, i.e., POS, product, pre-sells, surveys, and performance results against goals, etc., 7. Collection of wine lists, cocktail lists and cordial lists in all accounts requested by management., 8. Maintaining adequate, well-organized inventories of P.O.S., sales tools, supplies and merchandising materials needed to support territory activities., 9. Attend and actively participate in sales meetings as directed by management in accordance with Collective Bargaining Agreement., 10. Maintaining professional relationship with all suppliers. Making proper use of supplier time during work-withs and reacting appropriately to all supplier work-withs. NEW ACCOUNTS A Sales Representative is required for all new accounts: I. To obtain and submit to the company's credit manager a signed and notarized credit application from the account at least 72 hours prior to submitting an opening order. 2. Determine with Field Sales Manager the account classification 3. Obtain levels of distribution for on and/or off premises account per division standards 4. Obtain sales tax certificate. MISCELLANEOUS A Sales Representative acknowledges and/or is required that: I. All reports, and surveys submitted must be accurate. There shall be no falsification of any report or survey. 2. To assure accuracy, understanding, delivery and receipt of all the Company's forms, including but not in limitation, review with commentaries, and field evaluations/work withs, are always to be dated and signed by the Company, and the Sales Representative will be entitled to add in writing their commentary with specificity if they disagree with any review or field evaluation at the time, they receive them. a. Sales Representative must know, understand, and adhere to all federal, state. local laws, rules, and regulations. 3. The failure (i) to meet the requirements of the job description; or (ii) to sign the company's forms will result in progressive disciplinary action, up to and including dismissal. COMPENSATION & BENEFITS Empire Merchants North offers a competitive compensation package including: • Commission-based / paid weekly. Eligible for sales incentives., • Paid Holidays. Health and Welfare Plan (medical, dental, vision, disability coverage, life insurance via Union benefits), 401K plan, PTO, vacation accrual, Flexible Spending Account, industry certifications (WSET), and more. QUALIFICATIONS • A clean, valid New York State Driver’s License is required., • Ability to obtain and hold a valid NYS Solicitor’s Permit, • Bachelor’s degree is preferred, • Minimum one (1) year of experience in the food/beverage industry is required; adult beverage experience preferred, • Maintains a safe and clean working environment by complying with procedures, rules and regulations. Applicants only, No Recruiters please. Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at 800-724-3960. Know Your Rights

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest's quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You'll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or nearby Albany, NY due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You'll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care. Primary Functions of the Physician Practice Partner Include: • Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems., • Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders., • Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes., • Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes., • Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality., • Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes., • Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts., • Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions., • Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed., • Partner with Honest Health's clinical team to support care team objectives related to network goals., • Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings., • Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities., • Provide reports and updates, as needed, to the Director of Market Operations., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Bachelor's degree in healthcare administration or related field required; Master's degree in related field considered a plus, • 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred, • Proven work experience as a Clinical Practice Manager or a similar role in healthcare management, • Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management, • Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing, • Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans, • Demonstrated understanding of the healthcare delivery system and value based-care, • Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites., • Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations. Practice portfolio may vary based on complexity, but is expected to be approximately 20- 25., • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures, • Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance, • Exceptional verbal, written, and interpersonal communication skills required, • Resilience and adaptability that will arise with daily interactions with providers, • Effective organizational and time management skills, • Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency The base pay range for this role is $84,200.00 - $96,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job Description COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently established in 40+ states and 4+ countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has over 1,000 locations throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit POSITION: The purpose of the Membership Specialist is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Membership Specialist also assists with retaining current members. Pilates fitness knowledge or background is preferred. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training, • Ability to learn and use the Club Ready software system, • Ability to stand or sit for up to 8 hours throughout the workday, • Must be fluent in English and have excellent communication skills via in person, phone and email, • Must be able to work under pressure and meet tight deadlines, • Must have proficient computer skills, • Reliable method of transportation RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the club as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club, • Assumes responsibility for developing selling skills, • Other duties as assigned COMPENSATION & PERKS: • This position offers a very competitive base salary; based on experience., • Commission paid on sales, • Opportunity for bonus based on performance., • Huge opportunities for growth within the studios including additional sales and management positions, • Free Pilates classes & Retail discounts, • Pilates Teacher training scholarships

Job Description Commercial/Industrial - Boiler/Burner/Controls Specialist - Albany, NY & Western MA If you like to show off your troubleshooting skills and are a strong customer-focused Technician then we want you! Experienced C&I burner, controls, combustion technicians wanted! We're Blake Thermal Sales & Service, Inc., and we are the official representative of Cleaver Brooks, Camus, and many other C&I equipment manufacturers in the thermal energy industry. We are looking for boiler and burner technicians with a focus on advanced control systems. Don't worry if you're not a "specialist", we are interested in technicians at all levels from apprentices to senior level personnel We offer factory training and certifications, as well as on the job training. Members of our team are all thermal energy & mechanically/electrically minded, self-managed, and extremely customer-focused. OUR COMPANY: Blake Thermal Sales & Service Inc. is the manufacturer's rep for Cleaver Brooks and Camus boilers. Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. • Sole focus on integrating and supplying engineered products, services, and complete thermal systems, • Longstanding relationship as a manufacturer's representative with a 98-year history Ideal Candidates will be in alignment with Blake Thermal's Core Values: • Customer Focused, • Opportunity is Earned, • Solutions Provider, • Trustworthy, • Driven to Succeed Seeking several Field Service Boiler/Burner/Controls Technicians. Experience is a big plus however we will train apprentices as well. Position primarily requires a positive attitude with solution-oriented approach to problem solving. Must take pride in your work and have ability to work as part of a team. As factory authorized service technicians, we demonstrate the highest levels of professionalism and capability to support our equipment. World-Class customer service and efficiency is our goal! If you are driven to establish a career in this industry but do not have the experience in essential functions listed below; you should still apply if you can meet our responsibilities/expectations and physical demands. ESSENTIAL FUNCTIONS: • Hands-on ability for combustion tuning and analysis as well as troubleshooting skills to determine and adjust a full range of burners from .5 to 30 MMBTU input, • Factory start-up and commissioning of various C&I thermal equipment including hydronic boilers, high- and low-pressure steam systems including firetube and industrial water tube boilers, steam turbines, heat exchangers, snow melt systems, etc., • Boiler room analyses for possible opportunities to improve reliability and efficiency, • Understanding of all types of hot water and steam (high pressure & low pressure) boiler support equipment to include deaerators, feed systems, blow down systems, economizers and waste heat recovery equipment, • Understanding of wiring diagrams, electrical, controls and instrumentation, • Burner upgrades/conversions, • Advanced Burner control upgrades/conversions, • Implementation of energy efficiency measures, • Service vehicle with gas card (once trained and independent), • Cell phone, • Extensive technical training & professional development opportunities, • Medical, dental, vision, life/ad&d, and long-term disability, • 401K, • Vacation and paid sick time, • 10 company holidays, • Compensation commensurate with experience, • Perform scheduled & emergency maintenance/repair of the equipment and all other associated equipment, • Perform installation of the equipment at customer sites as well as conducting pre-installation assistance, • Must be available for "On Call" 24 hour emergency service rotation. Additional compensation is provided when "On Call". Overtime/Double-time compensation paid for work performed outside of normal business hours., • Scheduled night and weekend work is sometimes required to meet customer needs. Advance notice will be provided and will show flexibility/consideration whenever possible., • Must have attitude and aptitude to develop a high level of customer service skills, as well as the ability to respond quickly to service calls with good time management and planning, • Must be motivated and fast paced personality with strong work ethic, • Must work effectively with little or no supervision once trained, • Able to read, write and have good oral communications skills in English, other languages a plus, • Computer ability should be proficient for producing required reports, • Must maintain a valid Driver's License to drive rental vehicles & able to pass a DOT physical for driving fleet vehicles as required, a CDL is not required, • Maintain company provided equipment, tools and or fleet vehicle as per company policy., • This role requires ability to pass a pre-hire drug test, pre-hire background check and completion of an I-9 form., • Requires completion of company provided confined space & lockout/tagout training in order to work safely as part of a team, • Responsible for the prevention and/or mitigation of any environmental impact associated with job-related tasks, accidents, and emergency situations or conditions Blake Thermal Sales & Service Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service Inc. is a proud drug-free workplace.

Job Description Multistate Territory- Northeast Coast USA: VA, PA, NY,VT,NH,ME,NB,QC,NL,PE,NS,MA,RI,CT,NJ,DE,MD,ID Benefits: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, 8 Paid Holidays, Paid Birthday Off, Paid Vacation, Paid Annual Volunteer Day, Extreme Anniversary Program, & 401(k) Plan About Us: Buechel Stone is a family owned and operated company that is headquartered out of Wisconsin with production facilities in Kansas and North Carolina. We are a natural stone company that prides itself on being THE BEST EXPERIENCE in natural stone for both our customers and employees. About You: How do you know if Buechel Stone is the right place for you? Simple. Are you looking for a place where the ownership group CARES about their employees? Do you OWN up to tasks and jobs that you have and have INTEGRITY when things are not going right? Do you like to have FUN and GET STUFF DONE? If these are resonating with you, then you are in the right place. Summary: A Territory Sales Representative for Buechel Stone Corp. is responsible for increasing sales in an assigned market by developing and maintaining relationships with partners and clients. Major duties include identifying potential customers through prospecting, following up on sales leads, scheduling and completing product sales and educational training, and maintaining relationships with existing partners. Success in this role is found through successful prospect identification, delivering customer satisfaction through relationship building, and constantly seeking new opportunities to drive business growth. Role and Responsibilities: • Build and expand territory relationships for increased sales volumes., • Identify and establish contact with target clients through prospecting., • Educate clients on products and services., • Prepare and present sales proposals., • Develop effective sales strategy., • Execute effective communication with your network., • Maintain records of sales leads and opportunities in CRM System., • Demonstrated ability to meet sales objectives., • Excellent written and verbal communication skills., • Ability to work with different client segments in the marketplace including but not limited to Architects, Designers, Distributor partners and retail clients., • Outstanding interpersonal skills, • Excellent organizational skills,, • Advanced attention to detail., • Ability to work independently from home office., • Valid driver's license., • Willingness to travel (Approximately 50%), • Bachelor's Degree (preferred), • Ability to read blueprints (preferred), • Computer and Technology Literate, • Experience with CRM Software, • Communication Proficiency, • Organizational Skills, • Time Management, • Presentation Skills, • Teamwork Orientation, • Business Acumen, • Remote Office Environment., • Client office settings, • Ability to sit, stand, drive a vehicle, and use airline travel. Job Posted by ApplicantPro

Job Description Full-Time Position 6am-2:30pm Monday – Friday and minimum of 1 Saturday a month Actual days / hours worked are as scheduled by the Manager. Position could be scheduled for first, second or third shift with occasional overtime as required by business conditions. Primary Location: Albany, NY Description: Conduent is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Conduent supplies for graphic communication and office printing environments of any size. Conduent serves clients in more than 160 countries. The Production Control Associate reports directly to the Notice and Disbursements Manager performing the following responsibilities as assigned by management: Responsibilities: • Production printing of daily, weekly and monthly notice files received from our client and/or generated from various departments within the facility., • Production printing of checks and uploading of daily electronic financial transactions, • Daily preparation of printed material for delivery to the post office for mailing by automated (insertion machines) and manual means., • Accurate entry and maintenance of production, service and billing logs utilizing both computerized and non-computerized means as required., • Warehouse maintenance of both department inventory and facility documentation storage., • Receipt of deliveries to the facility and/or coordination of documentation pick-up by authorized vendors as required., • High School diploma or GED equivalency., • Ability to consistently walk, stand, bend or stretch for long periods of time., • Ability to consistently lift 30 lbs., • Ability to work hours as scheduled and/or required, which will occasionally include weekend (Saturday and/or Sunday) and extended hours coverage., • Ability to effectively multi-task while maintaining accuracy., • Ability to understand and follow production Standard Operating Procedures., • Experience and basic ability to use business computer systems and Microsoft Office products (Word, Excel, Outlook and Access)., • Excellent attention to detail, • Excellent communication and interpersonal skills, • Ability to work with a sense of urgency towards meeting all contracted Service Level Agreements.

Job Description TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President – Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service. The Customer Care Specialist will provide service to customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible for processing transactions, providing education on products and services and facilitating guidance for digital needs. Will possess the ability to proactively engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center. Help enrich our customer’s lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. With a commitment to being a learner and problem solver, this individual will always focus on doing the right thing for our customers. Essential Job Functions: • Provides answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Manages large amounts of inbound calls in a timely, professional, and courteous manner supporting bank customers and bank retail locations as after-hours operational support., • Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class Service experience., • Keeps a comprehensive record of all calls and/or interactions in Salesforce, a customer relationship management system., • Navigates multiple computer systems while interacting with customers., • Understands and maintains compliance with Bank policies and procedures and applicable laws and regulations, including BSA, AML, and Reg E., and Reg CC., • Conducts customer transactions received through mail, online banking and ITMs (on-screen, video experience). Performs routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing, change of addresses, travel notifications, etc., • Process mobile deposit transactions daily, multiple times a day., • Responds to customer emails and/or Pioneer’s online banking Chat feature providing answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Identifies customer’s needs to help customers reach their financial goals, clarifies information, researches every issue and provides lasting solutions and/or alternatives., • Performs Concierge job duties when necessary., • Performs clerical duties related to Customer Care as well as other duties as requested. Education & Experience: • A high school diploma or GED required., • Minimum of 6 months of Retail and/or Customer Service experience required., • Working knowledge of PC’s, smart phone technology (IOS and Android), Windows environment, Microsoft Office Suite, and capacity to learn banking and customer relationship management systems., • Must be comfortable with working within a video environment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions to the hospitality industry. We provide a comprehensive suite of products including distribution, digital marketing, CRM, and revenue management solutions to small-to-medium hotel groups, casinos, and large independent hotels across the Americas. As part of Access Group's commitment to becoming a top performer globally, we're focused on delivering exceptional customer experiences that drive measurable business outcomes and long-term partnerships. About you: This is a strategic, high-impact role focused on delivering a personalized, high-touch experience to our most valuable Premier customers. As a Premier CSM, you'll own the relationship with the customers, driving measurable business outcomes through proactive engagement, strategic consultation, and value realization. You'll manage a portfolio of Premier customers ensuring they maximize value from our hospitality solutions while achieving their key business outcomes. This role is critical to protecting Gross Revenue Retention (GRR), supporting Net Revenue Retention (NRR), and building customer advocacy. Day to day you will: Strategic Customer Partnership • Own end-to-end customer relationships for Premier SHR customers, serving as their primary point of contact and trusted advisor, • Conduct strategic kick-off meetings for new Premier customers, establishing success frameworks and mutual expectations, • Lead quarterly business reviews (QBRs) to track progress, demonstrate value, and identify growth opportunities, • Partner with customers to define, document, and track key success outcomes through Success Action Plans (SAPs) to deliver measurable outcomes., • Apply the LASER model (Land, Adopt, Service, Expand, Renew) to drive customer lifecycle success, • Demonstrate ongoing value realization and ROI from SHR solutions, • Adopt a consultative approach, providing strategic recommendations on product usage, feature adoption, and service optimization, • Work with Support teams to ensure premier-level case resolution and customer experience, • Coordinate with Product teams to share customer feedback and influence roadmap priorities, • Support Marketing initiatives including case studies, testimonials, and advocacy programsRenewal & Growth, • Own the renewal process for assigned Premier accounts, ensuring retention is the natural outcome, • Identify and develop expansion opportunities including additional products, services, and Flexpoints consumption, • Maintain renewal risk assessment (ATR) and implement treatment plans for at-risk customers, • Track and report on key metrics including NPS scores, customer health, and success outcome achievementData integrity / Salesforce, • Maintain detailed customer records in Salesforce, including all interactions, success plans, and outcome tracking, • Log all customer engagements as events with proper categorization (CSM Kick Off, CSM Reviews), • Ensure customer contact information is current - including NPS contacts, • Provide regular updates to leadership on account status, risks, and opportunities, • Understanding of hospitality industry operations, challenges, and key performance indicators, • Familiarity with distribution, revenue management, CRM, and digital marketing concepts, • Proficiency with Salesforce CRM and related customer success platforms, • Comfortable with data analysis and reporting toolsCommunication & Presentation Skills, • Outstanding verbal and written communication abilities, • Experience creating and delivering executive-level presentations, • Ability to facilitate productive meetings and workshops Required Qualifications • 3+ years of customer success, account management, or client relationship management experience, • Experience in B2B SaaS environments, preferably within hospitality or related industries, • Proven track record of managing strategic, high-value customer relationships What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job DescriptionDescription: Job Title: Member Services Representative Department: Membership Work Location: Albany and/or Troy Clubhouse Reports to: Membership Director Salary: $15.50-$16.00/hr Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation Classification: Part-Time, Non-Exempt Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts. Organizational Values At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment. Overview of Your Role The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned. KEY ROLES (Essential Job Responsibilities): The following job functions are considered essential for this position: • Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors., • Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems), • Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval., • Keep updated records of office cash handlings and store all records appropriately., • Provide basic and accurate information regarding Club programs/events in-person and via phone/email., • Answer, screen, and forward incoming phone calls professionally, • Manage and update general voicemail/message service and receive and distribute messages accordingly., • Receive, sort, and distribute daily mail/deliveries., • Respond to and follow procedures for incidents and emergencies as the main point of contact., • Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary. Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information. TRAVEL REQUIRED: No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs. RELATIONSHIPS: Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions. External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise. Requirements: CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED: Education and Experience: • High School Diploma or GED required, • Associate's degree preferred, • Minimum 1 year experience in member services and/or customer service, • Experience with computers, software, phone systems, and data management preferred, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Ability to work independently and in a team-oriented environment, • Strong analytical and problem-solving skills, • Excellent organizational skills and attention to detail, • Ability to prioritize tasks appropriately, • Excellent time management skills with proven ability to meet deadlines, • Ability to function well in a high-paced and at times stressful environment, • Proficient with Google Office Suite or related software, • Cash handling experience preferred, • Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA. PHYSICAL REQUIREMENTS: This position may require: • Standing/walking for up to 6 hours per day, • Ability to lift and move up to 25 pounds, • Fine motor coordination for computer work and filing, • Regular verbal communication with children, staff, and parents, • Visual acuity to monitor office activities and review documents The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.

Job Description • We are hiring immediately for Culinary & Hospitality Intern positions., • Location: Albany, NY, • Schedule: To be discussed further upon interview., • Pay Range: $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1462445. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us. Culinary Interns: Are you passionate about food and ready to take the next step toward a career in the culinary or hospitality industry? Join our Culinary Internship program and gain hands-on experience working alongside professional chefs and food service leaders in a fast-paced, real-world environment. As a Culinary Intern, you’ll be immersed in the day-to-day operations of contract food service, developing practical skills and industry insight that will set the stage for your future success. What You’ll Learn & Do: • Support daily culinary operations including food preparation, service, and kitchen organization, • Execute menu items following standardized recipes and presentation guidelines, • Uphold food safety, sanitation, and uniform standards, • Assist with receiving, storage, inventory, and purchasing, • Contribute to guest service excellence, innovation, and problem-solving, • Operate kitchen equipment safely and efficiently, • Participate in associate learning and development activities, • Gain exposure to the business side of food service, including financials and quality assurance Learning Objectives: • Develop awareness, understanding, and practical skills to work effectively in diverse, inclusive hospitality environments, • Gain hands-on experience across a variety of functions within culinary arts and food service operations through observation, mentorship, and active participation Minimum Qualifications: • Genuine interest in culinary arts and the hospitality industry, • Enrolled in a culinary program or relevant coursework (preferred, not required), • Basic communication and teamwork skills, • Willingness to learn in a fast-paced, hands-on environment Ideal Candidates Will Have an Interest in One or More of the Following: • Culinary, Baking, or Pastry Arts, • Farm-to-Fork practices and sustainability in food service, • Reducing the carbon “foodprint”, • Food safety and quality assurance This is more than an internship, it’s an opportunity to launch your culinary career with real-world experience and meaningful mentorship. Hospitality Interns: Join our hospitality team and gain hands-on experience working alongside industry professionals across diverse functions. This internship is designed to develop your skills and competencies to thrive in the fast-paced world of hospitality and contract food service. You’ll work closely with leadership within your sector and account, gaining exposure to operations, marketing, guest services, sales and catering, problem-solving, innovation, and client relationship management. What You’ll Learn & Do: • Contribute to delivering exceptional guest experiences and client relations, • Provide operational support across front-of-house, back-of-house, catering, marketing, and administrative functions, • Support the execution of operational standards and contractual commitments, • Assist with financial activities, including profit & loss and loss prevention, • Help ensure safety, quality assurance, and compliance with food safety standards, • Participate in associate learning and development initiatives, • Gain experience in people management, including scheduling and time management, • Assist with inventory management and loss prevention Learning Objectives: • Develop awareness, understanding, and skills to succeed in diverse hospitality environments, • Gain practical experience through observation and active participation in multiple hospitality functions Minimum Qualifications: • Genuine interest in the hospitality and service industry, • Experience, knowledge, or studies related to hospitality (preferred but not required), • Strong interpersonal and communication skills, • Positive attitude and eagerness to learn, • Ability to build and maintain professional relationships Preferred Interests: • Sustainability and environmental impact (e.g., carbon “foodprint,” farm-to-fork practices), • Quality assurance and food safety, • Contract food service management This internship offers a unique opportunity to develop foundational hospitality skills while working in a variety of operational settings, setting you up for a successful career in the field. Mazzone maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Professional - Access Control - Multiple Shifts in Rensselaer, NY, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical and more . As an Access Control Officer with Allied Universal, you will play a key role in maintaining a secure environment at a chemical and petrochemical location. Your responsibilities will include monitoring entry and exit points, verifying credentials, and conducting routine patrols of assigned areas. By maintaining a visible presence, you help to deter unauthorized activity and respond to incidents as they arise. You will interact with employees and visitors, providing exceptional customer service and clear communication to support a positive experience. At Allied Universal, we value agility, reliability, and innovation, and our team members are committed to acting with integrity while working together to put people first. This role offers an exciting opportunity to contribute to a dynamic and important setting, where your attention to detail and professionalism make a meaningful impact every day. Position Type: Full Time Pay Rate: $18.45 / Hour Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the chemical and petrochemical location., • Monitor and control access to the facility, verifying identification and credentials of individuals entering and exiting the premises to help to deter unauthorized access., • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for chemical and petrochemical environments., • Conduct regular and random patrols throughout the business and perimeter areas, observing for irregularities and reporting any suspicious activities or security-related concerns., • Communicate with clients, visitors, and Allied Universal team members to relay important information and address questions or concerns., • Document and report all security-related incidents, observations, and activities according to site-specific guidelines and Allied Universal policies., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1440627

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Officer - Retail Patrol Specialist in Albany, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will play a pivotal role in helping to create a secure environment at a bustling retail location. You will conduct regular patrols throughout the premises, remaining visible to help deter security-related incidents and provide a reassuring presence for visitors, shoppers, and staff. Your responsibilities include monitoring assigned areas, responding promptly to situations as they arise, and delivering exceptional customer service with clear communication. At Allied Universal, we pride ourselves on being agile, reliable, and innovative. Our culture is rooted in caring for people first, working collaboratively as a team, and always acting with integrity. If you are motivated to make a positive impact and thrive in a dynamic retail environment, we invite you to join our team and help shape a welcoming experience for everyone who visits. Position Type: Part Time Pay Rate: $20.00 / Hour Job Schedule: DayTimeMon11:00 AM - 03:00 PMTue11:00 AM - 03:00 PMFri11:00 AM - 03:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues., • Observe and report any suspicious behavior, hazards, or incidents to the appropriate personnel., • Assist with access control by monitoring entry and exit points as required by site procedures., • Support loss prevention efforts by maintaining a visible presence and reporting any irregularities., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Comfortable using a computer or tablet is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1440625

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Officer Industrial Patrol in Troy, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Access Control Officer with Allied Universal at a leading manufacturing and industrial location, you will play a key role in maintaining a secure environment by monitoring and controlling entry points. Your responsibilities will include conducting regular patrols throughout the facility, remaining highly visible to help to deter security-related incidents, and providing exceptional customer service to all employees and visitors. You will be relied upon to communicate clearly and act with integrity as you respond to inquiries and support daily operations. Allied Universal values agility, reliability, and innovation, and we foster a caring culture that puts people first. Join a team that delivers through collaboration and always upholds the highest standards of professionalism in every interaction. Position Type: Full Time Pay Rate: $20.70 / Hour Job Schedule: DayTimeMon04:00 PM - 12:00 AMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Control access to the location by verifying identification and/or credentials of employees, visitors, and contractors, following site-specific procedures., • Monitor entry and exit points to help to deter unauthorized access and report any suspicious activity to Allied Universal management and/or client representatives., • Provide customer service by assisting personnel and visitors with directions, information, and security-related inquiries as needed., • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for the location., • Conduct regular and random patrols around the facility and its perimeter to help to deter security-related risks and observe for any irregularities., • Document observations, incidents, and activities in daily reports and logs as required by Allied Universal and/or client policies., • Follow all site-specific policies and procedures related to access control and security-related operations at the manufacturing and industrial location., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have at least 6 months of security-related experience., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1441497

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism, • Determine customer needs, explain and sell products and services, • Actively participate in lobby management, greeting customers and proactively taking ownership of the customer’s in-branch experience, • Telephone customers to schedule sales appointments and promote products suitable to the customer’s needs, • Participate in branch prospecting efforts and sales initiatives, • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc., • Serve as a liaison between customer and operational areas, • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines, • Ability to understand directions and adhere to established policy and procedures, • Able to remain focused and organized to successfully complete responsibilities, • Actively participate in branch meetings and training to enhance knowledge and development of skills, • Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. • May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: • High School Diploma or GED required, • Excellent interpersonal and communication skills, • Accurate and proficient math skills, • Documentation skills with attention to detail, • Clear thinking and ability to remain focused, • Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence, • Two (2) years of customer service and/or banking normally required, • All applicants must be 18 years of age or older.

Job Description The Branch Manager is responsible for overseeing all aspects of branch operations, including team leadership, customer service, inventory control, and sales performance. This role is critical to ensuring the branch operates efficiently, meets financial targets, and delivers an exceptional customer experience. Key Responsibilities: Sales & Customer Relationship Management • Drive branch sales by developing and executing local sales strategies aligned with company goals., • Establish and maintain strong relationships with HVAC contractors, technicians, and key accounts., • Provide support to outside sales representatives and collaborate on strategic customer visits., • Track sales metrics and customer buying trends to identify growth opportunities.Team Leadership & Development, • Recruit, hire, train, and manage a team of counter sales, warehouse, and delivery staff., • Set clear performance expectations, conduct regular check-ins, and provide ongoing coaching., • Foster a positive, accountable team culture with a strong focus on customer service., • Oversee scheduling and labor planning to ensure adequate coverage during peak demand.Branch Operations Management, • Ensure the branch opens and closes according to schedule and operates smoothly each day., • Monitor daily cash handling, credit transactions, and banking activities for accuracy., • Maintain a clean, organized, and safe showroom and warehouse environment., • Implement and enforce company policies, procedures, and safety standards.Inventory & Supply Chain Oversight, • Manage inventory levels to align with sales volume and seasonal demand., • Conduct regular inventory counts and reconcile discrepancies., • Coordinate with purchasing and logistics teams to ensure timely replenishment and deliveries., • Monitor product turns and recommend adjustments to stocking levels or discontinued SKUs.Financial Performance & Reporting, • Prepare and manage branch budgets, forecasts, and financial goals., • Analyze P&L statements and take corrective action when targets are not being met., • Identify cost-saving opportunities without compromising service quality., • Report branch performance and KPI updates to upper management on a regular basis.Customer Service & Issue Resolution, • Provide hands-on support at the sales counter during peak times or staffing shortages., • Respond promptly to customer concerns, complaints, or disputes to ensure satisfaction., • 3+ years of HVAC industry experience (wholesale or retail preferred)., • 2+ years of experience in a branch management or supervisory role., • In-depth knowledge of HVAC systems, parts, and tools., • Strong leadership and team-building skills., • Excellent communication, organizational, and decision-making abilities., • Experience using ERP and POS systems (e.g., Eclipse, Prophet 21, or similar)., • Competitive pay, • Bonus, • Health, dental, vision, and prescription insurance, • 401(k) with company match, • Earn PTO hours immediately, • Paid holidays Powered by JazzHR YV0xp2nU2a

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a problem-solver at heart, energized by the challenge of delivering exceptional technical support and customer care. Tackling complex technical issues motivates you. You know how to dig in, research thoroughly, and find solutions that work. You keep customers in the loop with clear, regular updates, and you make technical changes feel seamless, guiding clients through every step with confidence and care. Day to day you will: • Ensure quality processes and customer satisfaction on all technical support interactions, • Lead advanced troubleshooting of escalated and complex technical issues, • Mentor and provide guidance to junior support team members, • Develop and improve technical support processes and procedures, • Educate customers on SHR products and available training resources, • Create and maintain technical documentation and training materials, • Identify, communicate, and drive resolution of critical technical issues, escalating to appropriate points of contact when necessary, • Keep up-to-date with system enhancements, technical updates, and changing processes and procedures, • Ensure effective communication and stakeholder engagement activities, • Lead cross-departmental collaboration on technical projects and initiatives, • Work independently and proactively with confidence to ensure timely resolution to customer technical requests, • Proactively identify and implement opportunities for technical improvements, • Contribute to product feedback and enhancement requests based on customer interactions Required: • 5-7 years of Customer Service and Technical Support experience required, preferably in the Hospitality Industry, • Advanced Support/Help Desk or Technical Issue Resolution experience, • Proven experience mentoring junior team members or training colleagues, • Proven experience with Atlassian JIRA, • Customer facing experience through chat, live phone and email, • Must be proficient in Microsoft Word, Excel and Outlook and CRM utilization, • Experience with technical documentation and process improvement, • Experience with Salesforce Service Cloud and Intercom, • Experience or knowledge of SHR Central Reservation System (CRS), hotel Customer Relationship Management (CRM), or Revenue Management System (RMS) is a plus., • Proven ability to identify root causes and resolve complex technical issues, • Strong written and verbal communication skills, including the ability to explain technical information to non-technical users, • Proven ability to manage and prioritize multiple concurrent technical projects in a fast-paced environment, • Demonstrated success in developing strong customer and colleague relationships, • Experience mentoring and coaching team members What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job DescriptionAmerican Standard is hiring. Position: Outside Sales Representative - 1099 Commission-Only (no reimbursements) Products sold: Walk-in Showers & Walk-In Tubs Here, you are the tip of the spear for American Standard. You will only close deals and we will have your back for the rest. • No door knock or cold calling in any way at any time, • You are not the lead generator, • You are not the project manager, • There are no sales quotas, • No probation periods or reduced commissions, • There are no daily meetings, • No check-ins, • We do not pitch one-leggers, • No manager to call to approve your deals, • No Sundays required, • No same-day appointment chaosWe want to bring on strong reps who can manage themselves with little to no oversight. If you feel you have this outside sales stuff down and you just need space and leads to run, we are the people you are looking for. For 150 years, American Standard has led the way in developing innovative bath and shower products. It is a proud legacy that has made American Standard one of the most trusted brands in America. Help us sell our Walk-Showers & Walk-In tubs factory-direct to the customer in their home with pre-set sales appointments. Requirements: • Use your car and gas for appointments. (no reimbursements), • Previous experience in commission-only jobs., • Experience driving more than 1 hour+ for appointments., • Valid driver's license, insurance, and a reliable vehicle.Why Trust Us:, • Family First: Flexible schedule., • American Made: Products made in Texas with lifetime warranties., • Trust: 93% public name recognition., • Earnings: Anticipated $96k+ in the first year; top reps make $300k+., • Credit Approvals: Traditional and Sub-prime financing, • Stability: 150-year-old company., • Marketing: Multi-million dollar ad spend every 30 days., • Culture: Work with trustworthy, integrity-driven people.Responsibilities:, • Deliver engaging in-home sales presentations for Walk-In Tubs or Showers., • Oversee customer agreements, collect initial payments, and coordinate with the manufacturing team., • Participate in ongoing sales training and coaching programs., • (No lead generation and no project management work)Ideal Candidate Character:, • Confident, enthusiastic, and quick to build trust., • Strong work ethic, self-motivation, and drive., • Exceptional verbal and listening skills., • Independent with a focus on exceeding customer expectations.Perks & Benefits:, • Pre-set and confirmed appointments.Helpful Experience:, • 2+ years in outside sales, preferably in a technical or complex environment., • Proven record of consistently meeting/exceeding sales targets., • Strong background in customer service and relationship-building., • Experience in account and portfolio management, and upselling., • Proficiency in Salesforce or similar CRM., • Ability to identify new business opportunities., • Excellent communication, presentation, and analytical skills., • Adaptability in a fast-paced environment., • Bilingual in Spanish and English is a plus.Industries with similar sales structures:, • Home insulation, • HVAC systems, • Flooring (carpet, hardwood, tile), • Landscaping services, • Smart home technology (security systems, smart thermostats, lighting), • Home automation systems, • Deck and patio installations, • Siding, • Home energy audits and efficiency upgrades, • Water filtration systems, • Plumbing services, • Exterior and interior lighting, • Custom cabinetry, • Garage doors and openers, • Fencing and gates, • Solar battery storage systems, • Window treatments (blinds, shutters, curtains), • Home cleaning and maintenance services, • Pest control services, • Gutters, • Bathroom fixtures, • Wallpaper, • Skylights, • Swimming pools, • Sunrooms Powered by JazzHR 2qEdjQrKKZ

Job DescriptionIndustrial Account Executive Location: Capital Region, NY Overview: A respected industrial supplier is seeking a high-performing Account Executive to join their sales team in the Capital Region. This role focuses on developing and managing accounts across manufacturing, industrial supply, and distribution customers, delivering solutions that help clients succeed while growing your territory. Compensation: • Base Salary: $70,000 – $85,000, • On-Target Earnings (OTE): $100,000 – $150,000+ with commissions, • Competitive benefits package and professional development opportunitiesIndustrial Account Executive Responsibilities:, • Develop new business and manage existing accounts across the Capital Region, • Build relationships with manufacturing, distribution, and industrial customers, • Deliver tailored product solutions and service excellence, • Collaborate with operations and support teams to meet customer needs, • Achieve or exceed sales goals and drive territory growthIndustrial Account Executive Qualifications:, • 3+ years of B2B sales experience, ideally in industrial supply, manufacturing, or distribution, • Proven track record of meeting/exceeding sales targets, • Excellent communication, negotiation, and relationship-building skills #Recruitment2025 #ZRCompany DescriptionEthan Allen Workforce Solutions offers job seekers and employers the most complete, leading-edge employment services in the Hudson Valley. Whether you are looking for employment opportunities, quality employees or off-site personnel services such as payroll, employee benefits or risk management, we are experts in meeting the needs of workers and companies across the Hudson Valley!Ethan Allen Workforce Solutions offers job seekers and employers the most complete, leading-edge employment services in the Hudson Valley.\r\n\r\nWhether you are looking for employment opportunities, quality employees or off-site personnel services such as payroll, employee benefits or risk management, we are experts in meeting the needs of workers and companies across the Hudson Valley!

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities The Credit Underwriter III is an experienced credit professional responsible for the independent underwriting and oversight of complex commercial credit relationships, typically involving aggregate credit exposure exceeding $5–10 million. This role is a key contributor to the Bank’s risk management process and supports sound credit decisioning across a broad range of Commercial & Industrial (C&I), Commercial Real Estate (CRE), and specialized lending segments. The Underwriter III also serves as a technical resource to junior underwriters and may be a recognized subject matter expert in financial analysis, credit structuring, and risk assessment. Essential Duties: • Maintain extensive knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls and meet all job specific training requirements in a timely fashion., • Produce a high volume of loan requests with the ability to work independently and complete duties within short timeframes, with little or no oversight from a Supervisor/Manager., • Prepare financial spreadsheets on complex relationships for existing or potential borrowers using accountant prepared and company prepared financial statements and tax returns., • Prepare Credit Offering Memorandums on complex borrowers which includes the description of the credit request and all associated structural components, detail of the borrower’s existing banking relationship, financial statement analysis, corporate historical/projected and personal financial statement and cash flow analysis, detailed collateral evaluation and OCC stress testing on commercial real estate projects, accurate identification of loan policy exceptions, regulatory structural weaknesses, loan coding and assessment of appropriate risk rating., • Provides basic on the job training and guidance to Credit Underwriter I’s and II’s., • Accurately assess borrowing needs/causes, proper loan structure, well developed and accurate credit analysis techniques, knowledge of industry related issues, risk rating recommendations and a thorough understanding of loan policy and structural weaknesses., • Advises Commercial Lenders of appraisal and environmental requirements that must be approved prior to the loan proposal’s submission for approval. Ancillary Duties: As an integral member of the Credit Administration Department, this position is also responsible to provide assistance wherever necessary to help the Credit Administration Department and the Bank in achieving their annual goals. Qualifications Education/Training: B.S. or B.A. degree in a business related field of study (finance, management, economics, or accounting) with at least 6 credits in accounting; specialized financial analysis training. All applicants must be 18 years of age or older. Skills: Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal and communication skills (both verbal and written); a thorough knowledge of current lending and banking regulations, loan policies, and procedures; proven ability to analyze and interpret financial statements and information; advanced loan structuring skills; technical supervisory skills sufficient to provide guidance and training to Credit Underwriter I & II(s); proficient knowledge of Microsoft Word, Excel and all other departmental computer programs. Experience: Minimum of four (4) experience as a Credit Underwriter I/II normally required.

Job DescriptionDescription: Manage independently designated accounts and/or Sales Executive’s book of business by providing, with a positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing clients. If applicable, allow the Sales Executive to maximize his/her time generating new business sales. Reduce E & O exposures. Commission based compensation. • Manage service timelines for designated accounts and/or Sales Executive’s accounts as established by agency and Sales Executive. Proactively contact clients to set up appointments as needed for service timeline and coordinate stages of the timeline with Sales Executive and client. • Recommend tools and resources to mitigate risk as part of the service timeline and needs of our clients., • Proactively recommend coverage options and supplemental policies to mitigate risk., • Be proficient with all value-added tools and resources., • Manage the renewal process as established by the agency., • With Customer Service Representative and Sales Executive (if applicable) review all applications, policies, endorsements, and audits for accuracy. • Review comparisons and quotations for renewals., • Make individual policy placement decisions based on the needs of the customer, our agency, and the companies we represent., • Prepare account summaries as required., • Deliver policies and related documents to insured as needed., • Keep current on rates, forms and coverage changes through circulars, bulletins, trade publications, seminars and schools offered., • If applicable, keep Sales Executives and management fully informed of all-important activities on their perspective accounts., • Round out accounts through quotation of lines not currently written through our agency., • Refer clients and prospects to other divisions of Marshall & Sterling., • Collect premiums per established agency procedures., • Maintain professional accreditation necessary to meet agency standards., • Participate in continuing education programs when available., • Build and maintain a favorable and professional work relationship with other staff members., • Communicate with Supervisor/Manager any issues to ensure excellent customer service., • Adhere to established employee manual policies and guidelines., • Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims., • Promptly report all E&O claims and potential E&O claims., • Maintain confidentiality in all aspects of client, staff, and agency information., • Perform other duties and projects as assigned., • College degree preferred, high school diploma or equivalent required., • Pursuing or already have an insurance related designation., • Experience and knowledge of Microsoft Office programs., • Experience with Vertafore a plus., • Knowledge of commercial insurance and products is essential., • Appropriate state insurance licenses and continuing education required., • Five years of commercial lines customer service and/or sales experience., • Desire for commission-based compensation., • Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner. • Demonstrated ability to communicate effectively., • High level of organizational ability with attention to detail., • College degree preferred, high school diploma or equivalent required., • Pursuing or already have an insurance related designation., • Experience and knowledge of Microsoft Office programs., • Experience with Vertafore a plus., • Knowledge of commercial insurance and products is essential., • Appropriate state insurance licenses and continuing education required., • Five years of commercial lines customer service and/or sales experience., • Desire for commission-based compensation., • Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner. • Demonstrated ability to communicate effectively., • High level of organizational ability with attention to detail., • Valid driver’s license and acceptable driving record. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a proactive, detail-oriented problem solver who thrives in customer-facing technical roles and enjoys making complex systems intuitive. You combine a passion for technology with a strong understanding of hospitality operations, helping hotel teams succeed with confidence. In this role, you’ll implement and support SHR’s Hotel Revenue Management System (RMS) for independent hotels and major chains across the Americas. You’ll manage seamless onboarding, system integrations, and ongoing client success. Your work includes troubleshooting technical challenges, delivering expert guidance, and collaborating cross-functionally with internal teams to optimize workflows, drive adoption of new features, and enhance overall customer satisfaction. This is an exciting opportunity to grow your technical expertise, deepen client relationships, and contribute to the success of hospitality businesses leveraging cutting-edge SaaS solutions, AI-powered tools, and digital services tailored to the hotel industry. Day to day you will: Implementation & Onboarding • Assist new hotel customers — from independent boutique properties to large chains — in the initial implementation of our Revenue Management System (RMS)., • Provide step-by-step onboarding guidance, ensuring successful integration with Property Management Systems (PMS) and other hospitality software., • Act as the primary point of contact for hotel Front Office Managers, Revenue Managers, and Reservation Managers during and after onboarding., • Troubleshoot and resolve technical or operational issues quickly, minimizing disruption to daily hotel operations., • Collaborate with internal product, engineering, and support teams, as well as third-party vendors, to manage seamless integrations between our RMS, PMS, and other hospitality systems., • Provide ongoing post-implementation support to maintain high levels of customer satisfaction., • Monitor RMS performance and proactively address potential issues before they impact hotel revenue., • Partner with global development and technical support teams to resolve escalations, ensuring high-priority items receive immediate attention., • Document and share solutions, updates, and best practices with customers and internal teams. Required: • Bachelor’s degree or equivalent experience in a relevant field (e.g., Hospitality, Technology, or Customer Support)., • Strong organizational and problem-solving skills, with the ability to manage multiple tasks, priorities, and deadlines., • Experience using customer support or ticketing tools such as Jira, Salesforce, or similar systems., • Foundational understanding of hotel operations, including Front Office, Revenue Management, or Reservations., • Excellent written and verbal communication skills., • Ability to collaborate effectively with global teams across multiple time zones., • Experience onboarding or supporting SaaS products in the hospitality industry., • Familiarity with hotel systems such as PMS, RMS, or CRS., • Knowledge of Revenue Management concepts, including dynamic pricing, forecasting, and optimization. What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job Description TITLE: Business Banking Relationship Manager LOCATION: Headquarters REPORTS TO: Vice President – Business Banking Team Leader CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 65 ($79,000 – $121,309 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Business Banking Relationship Manager is primarily responsible for developing and deepening relationships with both existing and prospective commercial clients within Pioneer’s market. Identifies opportunities to introduce, establish, and integrate deposit, credit, and cash management products while providing proactive and ongoing service and assessment. Provides support to the retail branch network in commercial relationship management, sales, service, and correspondence. Represents Pioneer within the business community with integrity, charisma, and professionalism. Essential Job Functions: • Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients., • Manages, cultivates, and grows a portfolio of credit and deposit clients., • Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture., • Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments., • Acts as branch point of contact and resource for matters regarding commercial clients., • Effective in needs assessment and knowledgeable of the Pioneer’s products, services, and processes such that appropriate solutions are recommended to clients., • Sources, manages, and executes new and ongoing credit applications., • Identifies and executes opportunities for new and additional deposits., • Targets opportunities to introduce and implement cash management products to support clients’ key operations., • Contributes to Pioneer’s profitability by generating revenue from deposit growth, credit growth, and fee income., • Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery., • Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process., • Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies., • Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships., • Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community., • Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management., • Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer’s commercial and cash management products and activities., • Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking. Education & Experience: • Associate’s Degree required; Bachelor’s Degree in Business or Sales and Marketing preferred., • Three to five years of related experience in commercial banking, sales support, and/or bank operations., • Existing network of Capital Region business contacts and clients is preferred., • Must have proficient computer skills, including Word, Power Point, Excel, and Outlook and excellent interpersonal, organizational, verbal, and math skills., • Knowledge of deposit products, credit, cash management products, and ancillary bank services is required., • Strong and effective customer service skills with professional and courteous style of communication., • Must have access to transportation and ability to maintain a valid driver’s license. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description Company: The Davey Tree Expert Company Locations: Albany, NY, Enfield, NH, New Portland, ME Additional Locations: Northlands Area Work Site: Hybrid Req ID: 215290 Position Overview Invest in your future. Join one of the largest employee-owned companies in the nation! Davey Tree has a unique culture built on open collaboration, community partnerships, commitment to safety, and delivering exceptional client service. As industry leaders in horticultural and environmental services, we believe in empowering our team and nurturing talent from the ground up. We are currently looking to add a dynamic Sales Trainer to support the development of our passionate tree care professionals About the Role The Sales Trainer will be responsible for enhancing the performance and confidence of our Sales Arborists by delivering impactful training, real-world coaching, and behavior-based skill development. This position will directly support our mission to educate clients, grow customer relationships, and promote best-in-class arboricultural services across our residential market Compensation $95,000 - $125,000 plus bonus (Based on experience) Job Duties Training & Facilitation • Deliver engaging, customized sales training programs that support the full customer journey from consultation to service execution, • Lead onboarding and continuous education efforts that align with Davey’s brand, service offerings, and customer expectations, • Conduct live and virtual sessions that blend classroom learning, field training, and interactive coaching:, • Educating clients on the needs of their trees, • Building and maintaining long-term client relationships Collaborating with management to guide overall team direction and success Coaching & Support • Mentor Sales Arborists with ride-along, one-on-one coaching, and skills reinforcement, • Deliver consistent feedback and support through structured coaching huddles and check-ins, • Partner with field leadership to promote alignment, accountability, and performance, • Demonstrate a continuous improvement mindset to develop others through personalized personal growth plans focused on improving skills, habits, and motivation. Program Evaluation • Analyze sales metrics and assess results to identify skill gaps and measure training impact, • Continuously refine content and delivery based on feedback, performance trends, and field observations, • Provide executive reporting on program ROI and recommend next steps.Qualifications, • Proven success in arboricultural sales, training, or coaching roles, ideally in a service-based or green industry setting, • Excellent communication, facilitation, and interpersonal skills, • Knowledge of relationship-based selling, customer lifecycle strategies, and technical service sales, • Comfortable working in both office and field environments and willingness to travel as necessary, • Analytical skills to measure and refine training effectiveness, • Bachelor’s degree in business, horticulture, marketing, or related field preferred, • Completion of an accredited sales coaching program is highly valued, • ISA Certified Arborist preferred, • Familiarity with CRM systems or related client and sales management technology preferred.Additional Information, • Paid time off and paid holidays, • Opportunities for advancement, • All job specific equipment and safety gear provided, • 401(k) retirement savings plan with a company match, • Employee-owned company & discounted stock purchase options, • Group Health Plan, • Locations throughout US in major cities and desirable areas, • Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers, • Scholarship Program for Children of Employees The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com. Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. If you need assistance at any time, please contact us at 1-877-411-7601 or at . Employment Type: Permanent Job Type: Full Time Travel Expectations: Up to 25%

Job Description Are you E.P.I.C?! Do you display Empathy, Passion, Integrity, and Commitment? If YES, join a fast-paced Medical Equipment and Supply provider at HSS, where we hold ourselves to high standards of excellence and cultivate a supportive team environment. As an Associate Account Manager, you will play a pivotal role in expanding our market presence and driving revenue growth within the skilled nursing arena. With a focus on building and maintaining strong relationships, this role requires a blend of sales acumen, healthcare expertise, and a passion for providing top-notch customer service. The Associate Account Manager will leverage existing sales and service touchpoints to cultivate strong customer relationships and grow sales. This position offers an excellent opportunity for recent graduates and those interested in pursing a sales career to receive comprehensive training and development, with a clear path toward becoming an experienced Account Manager. This is ideal for individuals interested in building a long-term, rewarding career in sales. Why Join Us? At HSS, we pride ourselves on our family first culture and our fun, good-natured environment. Since 1996, our medium-sized, privately-owned business has embodied an entrepreneurial spirit, fostering independence, initiative, and a sense of belonging among our team members. We recognize and honor the dedication of our long-serving employees, with many having more than 5, 10, 15, and even 20 years of experience with us. ???? About the Position • Focus on Long Term Care settings, including rehab and nursing facilities, group homes, outpatient clinics, and home health., • Product focus on; enteral, ostomy, wound care, urological, respiratory, sleep, and medical equipment., • Leverage existing sales and service touchpoints to cultivate strong customer relationships and drive sales., • Maximize recurring revenue growth through insured and non-insured medical supplies and equipment rentals., • Build strong customer relationships and identify areas where HSS can better serve our customers., • Handle ad hoc customer communications, quote preparation, order processing, and follow-up., • Generate sales leads and schedule, plan, and follow up on sales appointments., • Manage CRM systems, including contacts, activities, and opportunity pipelines., • Oversee general customer relations and account management, cultivating strong relationships with accounts and prospects., • Prepare Account QBRs (Quarterly Business Reviews) for top accounts., • Collaborate with Finance and Analytics to summarize business relationships using data., • Work with Marketing to develop sales materials. ???? What We’re Looking For • Travel: Comfortable driving and navigating a large territory base., • Communication: Strong verbal, written, and relationship building communication skills., • Customer Focus: A genuine commitment to meeting client needs., • Problem-Solving: Analyzing and resolving issues effectively., • Negotiation: Skill in negotiating contracts and terms., • Time Management: Efficiently managing multiple clients demands., • Data Analysis: Utilizing data to make informed decisions., • Technology Skills: Proficient in Microsoft Office Suite and CRM software. ???? Qualifications for Success • Bachelor's degree strongly preferred, but not required. Equivalent work experience will be considered., • Valid and clean driver's license and willingness to travel within the assigned territory as needed., • Knowledgeable about support services commonly used in the skilled nursing environment e.g., oxygen concentrators, low air loss mattresses, wheelchairs, and patient safety and lift equipment, preferred., • Familiarity with the sales process, from prospecting and lead generation to negotiation and closing, strongly preferred. ✔️ What You Get - Benefits That Go Beyond the Basics • Comprehensive Health Coverage, • Medical, Dental, and Vision insurance to keep you and your family well., • Future-Ready Retirement Plan, • 401K with 3% company contribution after one year and 1,000 hours worked, • Time to Recharge, • Generous PTO, Vacation and 9 Paid Holidays, • Extra Support When You Need It, • Short Term Disability (optional) and Company-Paid Long-Term Disability, • Free Confidential Employee Assistance Program, • Education That Pays Off, • Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs, • Be Part of Something Bigger, • Join an organization that values giving back through community programs, • Vehicle Allowance, • Compensation includes a competitive base salary, commission plan, opportunity for bonuses, mileage reimbursement, and an extensive benefits package. Successful Account Managers have the potential to earn up to $75,000+ in their first year. ???? Location • Headquartered in Albany with travel throughout the Greater Capital and Westchester area.

Job Description Are you looking for a job with freedom and flexibility, with amazing earning potential? We’re hiring a dynamic sales manager to lead our team to success. You’ll be responsible for setting the sales strategies and objectives, identifying sales targets, and evaluating the team’s sales performance to help us achieve our sales goals. If you’re a natural leader who loves exciting challenges with financial incentives, we want to hear from you! Compensation: $75,000 - $150,000 Responsibilities: • Ensure our sales staff achieves their goals by making sales plans for each sales representative, setting individual sales targets, assigning territories, and managing their ongoing training programs, • Maintain long-lasting customer relationships and manage customer complaints to ensure we are meeting their needs, • Create sales reports and present to the team that outline sales efforts including progress and sales volume to better determine future goals, • Determine our sales strategies and sales objectives to hit our sales goals, • Identify new sales opportunities, emerging markets, and lead generation programs to keep us growing, • Talent Acquisition: Develop and implement effective recruitment strategies to attract top-tier sales professionals to join our financial services firm., • Candidate Sourcing: Utilize various channels, including networking, social media, and job boards, to identify and engage potential candidates. Build and maintain a talent pipeline for current and future hiring needs., • Interview and Selection: Conduct thorough interviews and assessments to evaluate candidates' qualifications, skills, and cultural fit. Collaborate with hiring managers to ensure alignment with team goals and objectives., • Performance Management: Work closely with the sales leadership team to monitor and assess the performance of the sales team. Provide guidance and support for professional development and growth., • Employer Branding: Contribute to the development and enhancement of the company's brand. Showcase the unique aspects of our organization to attract top talent in the financial services industry., • Market Analysis: Stay informed about industry trends, compensation benchmarks, and competitor activities. Provide insights and recommendations for optimizing our recruitment strategies., • Collaboration: Work collaboratively with leadership and other departments to ensure a cohesive and effective recruitment and development process.Qualifications:, • Excellent leadership skills, analytical skills, and communication skills, • Proven track record of sales success, • 3-5 years of experience in sales management as a sales executive or in a leadership role in the sales department, • Must possess a bachelor’s degree in business or a similar major, • Bachelor's degree in Finance, Business, or a related field., • Proven experience in sales management and recruitment within the financial services industry., • Strong networking and relationship-building skills., • Excellent communication and interpersonal abilities., • Familiarity with sales performance metrics and the ability to assess candidates against key success factors., • Demonstrated ability to develop and implement successful recruitment strategies., • Life and Health Insurance Licensed., • Series 6 and 63 or Series 7 and 66 licenses preferred.About Company Our mission is clear: To Do Good in our communities and for the families we serve. For over 175 years, we have been committed to keeping our promises, providing families with financial stability through life’s ups and downs. Our products help individuals plan for the future with confidence. You’ll have access to comprehensive support, training, and resources to establish and grow your practice. We provide the tools needed to develop client relationships, navigate the industry, and offer tailored financial solutions. We are looking for driven professionals who are eager to build a career in financial services while helping clients achieve their financial goals. If you’re looking for a role with structured support and professional growth opportunities, we’d love to connect with you.

Job Description Job Description Product Development Manager Position: Product Development Manager Area: Product Development Reports to: Vice President, Product Development Location: Remote Target Start: Immediate Who are we, The Classic Difference: Classic Vacations is the #1 rated luxury vacation wholesaler for Travel Advisors. We have one goal: to do whatever it takes to ensure that your clients are not just satisfied with their vacation but completely delighted. We are dedicated to helping you create the best possible vacation experiences for your clients. You can count on us to deliver world-class accommodations, exceptional privileges, and unparalleled service to your clients. That is the Classic® difference. It is the difference between a good vacation and a great one. Position Overview: The Product Development Manager turns the product vision, set by the director, into a reality working closely with the suppliers daily, weekly monitoring the financial results and executing on hotel marketing/merchandising plans. This position requires a detailed knowledge of the product, Classic’s strategies, operations, and the ability to use detailed financial information to make decision which drive sales and profits. Once the product model is determined, the PD Manager is responsible for maintaining relationships with the hotel sales managers and reservations managers, negotiating, and executing supplier, marketing plans, as well as monitoring and increasing product profitability. Travel Requirements: 20%-30%; 2-4 Market Visits as needed, Industry tradeshows as determined with Vice President, all applicable company events Responsibilities include: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Develop and maintain sales, marketing, reservations, and front office relationships to assure Classic service and contract standards, • Maintain positive internal relationships with all selling arms of Classic including Sales and Reservations, • Develop and maintain relationships with key tour and activity contacts within product line, • Develop Tourism bureau relationships as needed/determined by the Vice President, • Marketing Plans, • Secure marketing funds from as many hotel partners to participate in our most popular marketing, • Campaigns., • Work closely with and in collaboration with Marketing to deliver marketing plans down to the individual hotel when applicable., • Coach and drive suppliers to meet promotion and marketing timelines., • Request marketable exclusive hotel promotions, review, and prioritize., • Pricing, • Maintain our “Price Guarantee” and “Most Favored Nation” (MFN) status where no component of the vacation experience can be purchased at a lower price through any other distribution channel or buying direct., • Secure consortia amenities for preferred hotels, or at the very least an alternate amenity., • Merchandising:, • Monitor Top Picks Program shared among the Team members. Choose one Manager’s special, as required, and highlight the most compelling offer, • Exposure, above and beyond marketing tactics. – Provide free marketing opportunities to the most supportive partners and ensure this action is communicated to them on a timely basis with the dollar value associated., • Profitability, • Serve as expert regarding contract terms and addenda for product line including:, • Rates, yields, room categories and associated margins, • Terms & conditions and how they affect Classic Vacations’ ability to conduct business, • Negotiate with hotels for items over and above contract (negotiate for load errors, extra inventory, reduce/waive cancellation penalties, etc.)., • Manage daily and weekly financial performance including:, • Managing pricing/margins to shift share and maximize revenues, • Maintain summary files for all contract information, • Evaluate Classic’s competitive position (margins, sales, etc.) while meeting plan requirements, • Determine and/or influence market trends by communicating monthly results with vendors, • Monitor market trends and competitor activity and provide analysis and recommendations to Vice President, • Ensure appropriate and consistent overall management of market, • Provide support to the Product Vice President, • Assist in the development of department objectives based on corporate strategies, • Coordinate and execute RFP Process, • Training:, • Train Reservations Agents on New hotels in your region, • Perform webinars to Travel Agents and others as required, • Travel Industry Experience Preferred, • Passion for products, trends, insights, possibilities, and development., • Ability to establish and maintain strong customer relationships with internal and external customers, • Demonstrated ability to be highly organized while managing multiple projects to completion against tight deadlines., • Ability to work in a fast-paced work environment., • Be a team player and have a passion to support the team, • Thrive in a collaborative, matrixed environment, coordinating with multiple people and global functions., • Strong Analytical and Mathematical Skills, • Strong project management skills, including the ability to juggle multiple projects simultaneously, prioritize and meeting deadlines, • Outstanding Relationship and Customer Service Skills, • Proficient computer skills, typing (50 WPM+), • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, • Excellent verbal and written communications skills, • Must possess problem solving skills as well as the ability to multi-task., • Achieve a clear understanding of the Company’s Vision, Mission Statement, philosophy, goals, and objectives, and communicate them effectively to hotel and ground suppliers as well as Tourism Boards., • Ability to further develop Luxury vision in existing destination., • Communicate with vendors clearly and professionally, and able to effectively negotiate within company parameters, • Excellent verbal and written communication skills to represent Classic Vacations’ policies and products to staff and vendors., • Understand and clearly articulate the cause and effect of any action as they relate to other departments through a product life cycle., • Effectively communicate problems and resolution options to all levels of staff within Classic Vacations Executives, Reservations, Sales, Marketing, Customer Service, Vendor Payables as well as to the vendors, • Actively participate in departmental and company meetings, sharing best practices and helping to solve problems, • Ability to influence internal and external decision makers, • Represent Classic Vacations at designated industry events as needed in a professional and knowledgeable manner, • Share succinct feedback from meetings with hotel partners in writing when designated product manager was absent from the meeting., • Make final decisions regarding client issues and vendor offloads, • Listen attentively to factual feedback from others and act in a manner conducive to resolving the issue or necessary action. Terms of Employment: • Hours: Full – Time Employment., • Pay rate: USD Salary Depending on Experience Bonus Opportunity as well, • Medical, Dental, Vision, 401K, • Prolonged periods sitting at a desk and working on a computer It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The Manager, Enterprise Infrastructure Products, is responsible for evolving the infrastructure platforms and corporate products and applications through both long-term and short-term planning and through implementing changes in support of the technology roadmap and the technical infrastructure. Provides technology vision for internal NYISO products, coordinates internal product feature definitions and owns the implementation of annual business plan commitments. Manage overall product portfolio budget and vendor relationships. The Manager, Enterprise Infrastructure Products, leads the annual NYISO project prioritization process and is responsible for the tools, reporting and logistics that support it. Must be a self-motivated professional who displays effective leadership in a team-based environment. Have considerable experience working in a dynamic changing environment, with a proven commitment to providing value-based customer service and the ability to anticipate and address stakeholder needs. Display a clear understanding of internal and external stakeholder needs. Have considerable experience in managing multiple competing priorities, use of good judgment, problem-solving and decision-making skills and a thorough knowledge and experience with software development life cycle methodology along with extensive vendor management skills. ESSENTIAL DUTIES and RESPONSIBILITIES • Lead processes for creation, enhancement, development, evolution, and improvement of internal products as identified in the product portfolio., • Produce and own product development roadmaps. Consider regulatory requirements, the NYISO strategic plan, Information Technology strategy, internal and external stakeholder input., • Own the development, management, and execution of the annual product portfolio plans., • Own product documentation and supporting business cases designed to advance the products and services offered by NYISO., • Track progress, measure adoption, identify satisfaction levels, address issues, report status and assume accountability for achievement of objectives consistent with the product strategies to provide industry leading products and services., • Manage NYISO projects in accordance with project budgets and strategic plan., • Coordinate changes to the plan with stakeholders through the Enterprise Change Management Process., • Own annual project prioritization process. Organize the development, management and execution of the Product project plans. Oversee the creation of project resource and cost estimates and the development of detailed work breakdown/project plans,, • Develop and report appropriate metrics such that plan progress can be tracked by management and stakeholders, identify deviations from the plan and recommend remedial actions., • Interface with stakeholders to clearly define product requirements for new feature delivery., • Validate requirements are complete and accurate as defined by the customer, confirm that all applicable compliance objectives are met by the requirements, and ensure involved parties approve., • Establish roadmap schedules for feature set delivery to be integrated with the enterprise software release schedule and project schedule. Provide project management oversight for implementation of technical infrastructure enhancements and new features within the Product Line. Track and report progress of project portfolio activities throughout Software Development Lifecycle., • Participate in the development and continuous improvement of the NYISO product management processes and best practices. Implement enhancements/improvements to the product management lifecycle, as required., • Develop metrics to monitor product success and report progress as compared to defined objectives., • Interface directly with internal customers to promote products and to communicate details regarding product plans, strategies and direction., • Engage strategic NYISO vendors in product planning workshops to ensure integration with NYISO architecture plans, industry trends and stakeholder product demands. Manage oversight of timeliness and quality of vendor project deliverables, on-site personnel activities, delivery of support to warranty obligations and costs of services delivered., • Ensure adequate planning, timely communication and engagement of internal stakeholders for the annual prioritization process., • Manage and evolve the tools required for the annual project prioritization process. Focus on introducing efficiencies, where possible to enable effective resource and cost planning needed to support decision-making. SUPERVISORY RESPONSIBILITIES Yes. Positions reporting to the Manager, Enterprise Infrastructure Products include Associate Product Business Analysts, Product Business Analysts, Senior Product Business Analysts, Project Managers, and Senior Project Managers. QUALIFICATIONS: • Bachelor's Degree (BS or BA, Engineering, Information Technology or related field) required. MBA or advanced degree in engineering or related field desired., • Ten years of experience; at least five years of professional experience in a technical industry, product marketing and/or product development and knowledge of electric power systems or wholesale electric markets is desired; or equivalent combination of education, training, and experience., • Must have knowledge of product management principles, marketing processes and tools used to effectively manage product lines., • Knowledge of project management principles, processes, and tools used to effectively manage projects is required., • Project experience with Information Technology (IT) projects and business experience in electric power systems or wholesale electric markets is desired. ADDITIONAL REQUIREMENTS • Must have excellent verbal and written communication and management skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to work with mathematical concepts such as probability and statistical inferences and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Knowledge and understanding of how market software works and the process of IT software development desired. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $131,700 - $228,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's External Affairs department invites applications for a full-time Stakeholder Services Representative. The Stakeholder Services Representative is the primary interface with the NYISO's Market Participants, operating in a highly technical and dynamic environment responding to inquiries from Market Participants and prospective Market Participants along with state and federal entities and the public. The role of a Stakeholder Services Representative is to support their colleagues in the day-to-day operations as needed, demonstrate consistent leadership characteristics in dealing with internal/external customers including supporting NYISO management and policies. The department fields technical inquiries from electric generators, utilities, demand response providers, and consumers that participate in New York's wholesale power markets. The Stakeholder Services Representative must be able to comprehend and resolve technical issues, working independently in a team environment, performing highly complex tasks resolving inquiries impacting Market Participant interactions with NYISO's market systems and grid operations. The Stakeholder Services Representative will resolve technical/in-depth challenging inquiries, understanding customer positions, act as their advocate before the NYISO working closely with Market Participants to educate them on NYISO's markets, products, and services. The Stakeholder Services Representative will research and respond to inquiries of a technical and/or market-related nature. They will autonomously review complex information relevant to participants in NY's high voltage electric power markets and resolve these inquiries using existing and newly created documentation and in concert with the efforts of subject matter experts. The Stakeholder Services representative is a unique role where interaction with every NYISO department is necessary to be successful. Working in a highly matrix environment across the enterprise, the Stakeholder Services representative is responsible from start to finish on all inquiries. They also Work directly with internal NYISO departments across the value chain to test/coordinate new products/enhancements including assisting/ Member Relations. Interaction across departments to deliver a complete customer service experience is imperative as we work to register new Market Participants and foster relationships. The Stakeholder Services Representative will demonstrate a thorough understanding of the NYISO's markets and processes while meeting the individual needs of the customers participating in NYISO's wholesale electric market. ESSENTIAL DUTIES and RESPONSIBILITIES • Receive, initiate, and manage tracking of customer-related inquiries pertaining to the NYISO markets and/or market-related systems., • Inquiries are received through multiple channels, Email, Chat, Phone and Member Community Portal. Inquiries are also relayed through other NYISO departments as they interact with NYISO customers and Market Participants., • Document all customer related activities (inquiries, contact data, contact roles and pertinent information on participation in the NYISO markets in the CRM-Customer Relationship Management software & the MIS-Market Information System., • Perform research to resolve customer inquiries and provide a detailed resolution. Research may involve one or more of the following:, • Review of NYISO Tariffs, Manuals, User Guides and Technical Bulletins., • Utilization and a functional understanding of NYISO Data systems (MIS, DSS, DRIS, ICAP, etc.)., • Consultation with other Stakeholder Services Team Members., • Consultation and discussion with NYISO Subject Matter Experts residing in other departments in a particular area., • Coordinating conference calls with all parties involved to review issue and propose solutions. Meeting may take place over multiple weeks/months and could require involvement with many NYISO departments., • Perform periodic and ad hoc reports and analyses. Involves; accessing systems, generating reports and review findings/interpret results and then communicate information back to the customer. Involvement with other NYISO departments may be required to discern information and facilitate positive outcomes., • Serve as a customer advocate for the Market Participant- thoroughly understanding their position (which may be of a highly technical and complex nature), and adequately represent them in NYISO meetings and discussions., • Understand NYISO's position on market design strategies and convey those positions when appropriate., • Develop a professional relationship with assigned Market Participants. Work with Market Participants to identify and resolve their company-wide issues, which may be of a highly technical and complex nature. Ensure that the Market Participants' issues are properly shared within the department or NYISO, if appropriate., • Responsible for customer data entry and contact data maintenance in NYISO's CRM-Customer Relationship Software, including access and administration processes for many of NYISO's software systems., • Prepare and process customer Dispute and Claims Committee (DAC) claims, which may be of a highly technical and complex nature, on behalf of Market Participants. Analyze and present claims to the COO-Chief Operating Officer and DAC Committee with a proposed resolution. Convey results of the DAC to the Market Participant including communicating financial impacts of the DAC and when/if compensation will be delivered., • Develop and deliver presentations related to NYISO Stakeholder Services departmental functions., • Work in conjunction with other NYISO departments to send communications to the Marketplace by utilizing NYISO's email software system integrated with the CRM tool. This includes complex software and outage notifications for critical NYISO markets systems., • Act as key internal expert on assigned market participant sector issues., • Ability to understand NYISO technical documents (tariffs, technical bulletins, manuals, guides, etc.) for discussions with both internal and external customers., • Work directly with internal NYISO departments (e.g., project management, information technology) to test and coordinate new product enhancements., • Ability to maintain composure and confidence when faced with tense or stressful situations including the ability to engage / update management when necessary., • Maintain current knowledge of the energy industry and NYISO system applications by following pertinent industry energy news as well NYISO technical bulletins, documentation changes and market design enhancements impacting NYISO's Market Services Tariff (MST) and Open Access Transmission Tariff (OATT)., • Cross train Stakeholder Services representatives to educate them on the various inquiries related topics to expand the knowledgebase across the department. Shares insights and experiences, promotes a collaborative climate for learning. This includes developing Knowledge Articles for the Knowledge Article Platform., • Work closely with the Information Technology department to communicate technical changes impacting NYISO's Market Participants. (e.g., security communication protocols, digital certificates, access control, market outages to NYISO systems, etc.), • Work closely with NYISO Legal, IT, Operations, and Planning departments to facilitate access to CEII-Critical Energy Infrastructure Information. Process requests and communicate access status for Market Participants and organizations participating in NYISO's Interconnection process. CEII access is also required for additional NYISO information, including but not limited to:, • Interconnection Project Study data, • Planning Study data, • FERC 715 Data, • TCC-Transmission Congestion Contracts data, • MyNYISO access for secure content on the NYISO public Website. (e.g., Operating Committee documents), • PMU Specification, • Direct Communications Procedure, • Control Room Manual (including Appendices), • Responsible for resolving access issues related to CEII access and work with internal NYISO resources when needed., • Work closely with NYISO departments to facilitate annual processes mandated by NYISO Market Tariffs. Responsible for coordinating and communicating updates to all NYISO's Market Participants to ensure compliance. Responsible for supporting (access and functionality) to all NYISO's markets, products and services including software systems serving energy to 20 million residents of NY. Systems and software applications responsible for supporting include but limited to are:, • MIS: Market Information System, • JESS: Joint Energy Scheduling System, • CSI: Customer Settlement Interface, • iTOA: Transmission Outage Application, • GFER: Generator Fuel Emissions Reporting, • DSS: Decision Support System, • SDX: Upload/Download Interface, • DRIS: Demand Response Information System, • TCC: Transmission Congestion Contract Automated Market System, • ICAP: AMS: Installed Capacity Auxiliary Market System, • CMS: Credit Management System, • SSAM: Self Service Account Management, • Bachelor's degree from an accredited university or college required (Engineering, Finance, Business, Economics or Communications)., • Five years' experience in the electric utility industry or a related technical field., • Strong oral and written communication skills; Strong interpersonal and leadership skills; PC proficiency; sound business acumen; Able to effectively interface with all levels of internal and external customers; Ability to perform in a team environment., • Ability to read, analyze and interpret common scientific and technical documents. Ability to respond to a wide variety of inquiries or complaints from Market Participants, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations to Market Participants, department managers and other employees., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry / trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to understand more advanced mathematical concepts in interpreting technical bulletins and documents to find an appropriate answer to market participants' questions., • Ability to resolve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. This position requires supporting NYISO's Markets, systems/applications, and Grid Operations activities in a 24/7/365 capacity. An on-call rotational shift is administered for all Stakeholder Services representatives. This position may require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid #LI-Hybrid Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Job Title: Desktop Support Technician Position Overview: The Desktop Support Technician is responsible for delivering day-to-day local and remote desktop support services. This includes handling inbound calls, resolving hardware, software, and application issues, and documenting all troubleshooting steps in a ticketing system. The role requires coordination with supervisors and managers to ensure consistent IT support operations across all shifts. The technician will perform break/fix tasks, fault diagnosis, and resolution across various operating systems and platforms. The ideal candidate will have 2–3 years of hands-on experience in Windows desktop support and a strong foundation in IT service delivery. Key Responsibilities • Provide Tier 1 and Tier 2 support for desktop-related issues, • Troubleshoot and resolve hardware, software, and application problems, • Document all actions and updates in the ticketing system, • Communicate issue status and resolutions promptly to end users, • Collaborate with third-party vendors to resolve complex AV-related issues, • Ensure operational consistency across shifts through supervisor engagement, • Support and troubleshoot Windows XP, 7, 8.1, 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications, • Provide basic support for macOS to assist Apple desktop users, • Install, upgrade, and maintain desktops, laptops, printers, and peripherals, • Perform preventive maintenance and remedial repairs on IT hardware, • Use diagnostic tools to resolve network connectivity and workstation issues, • Support basic IT infrastructure including networks, servers, AV systems, smart devices, and telecom equipment, • Participate in project-based tasks requiring flexibility and teamwork, • Perform additional duties as assigned Technical Proficiency • Windows 7–10, Active Directory, Group Policy Objects (GPOs), • Microsoft Office 365, enterprise antivirus solutions, • Helpdesk ticketing systems and documentation practices, • PC hardware installation and troubleshooting, • Mobile device management (iOS & Android), enterprise encryption, • Windows PC/laptop management via Active Directory Candidate Required Minimum Qualifications and Skills • Associate / Bachelor’s Degree or equivalent in Computer Science or related field., • CompTIA A+, Microsoft Certified Professional (MCP) or better., • Minimum of 18 months years of IT experience., • Proven analytical, troubleshooting and problem-solving skills., • Proven ability to multi-task, effectively determine priorities and meet SLA’s., • Excellent communication relationship-building and internal customer service skills., • Adaptable and flexible in a fast-changing industry and work environment., • Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Our firm is rapidly expanding, and we are currently looking for a new financial advisor to join our entry-level ranks. The ideal candidate will be eager to learn the financial services ropes needed for effective wealth management to help clients achieve their monetary goals. Successful financial planning is rooted in excellent communication, superb math and analytical skills, and smart decision-making. If this sounds like you, apply today! Compensation: $50,000 - $100,000 Responsibilities: • Create customized financial plans for each client based on his or her life stage, professional circumstances, and fluctuating financial needs, • Support clients’ progress toward their financial goals through strategic product, plan, and investment recommendations, • Seek, identify, and secure strong relationships with new clients by serving as their trusted financial advisor, • Determine cash flow, income, financial status, financial goals, monetary assets and all other financial situations related to wealth management to help clients define and achieve their financial objectives, • Embrace the role of a structured yet coachable team player open to continued education and training from other team membersQualifications:, • Basic understanding of the role of a financial advisor or financial consultant, as well interest in the financial industry and financial products is necessary, • A Bachelor’s degree in finance, business administration, or alternate related analytical field is required, • Up-to-date FINRA Series 7 & 63/66 documents are a bonus, • Computer proficiency in Microsoft Office, CRM systems, financial planning software, Google Suite, and other tools strongly preferred, • Exemplary math skills, communication skills, and relationship skills to support strong customer service for current and new clients, • Willing to study and obtain a Life Insurance licenseAbout Company Our mission is clear: To Do Good in our communities and for the families we serve. For over 175 years, we have been committed to keeping our promises, providing families with financial stability through life’s ups and downs. Our products help individuals plan for the future with confidence. You’ll have access to comprehensive support, training, and resources to establish and grow your practice. We provide the tools needed to develop client relationships, navigate the industry, and offer tailored financial solutions. We are looking for driven professionals who are eager to build a career in financial services while helping clients achieve their financial goals. If you’re looking for a role with structured support and professional growth opportunities, we’d love to connect with you.

Job DescriptionBecome a Financial Representative with Thoroughbred Advisors! Who is Thoroughbred Advisors? With local offices in Latham and Queensbury, we represent a diversified family of financial services companies. Thoroughbred Advisors is a growing force in the Capital Region and we believe that family, friends and the experiences we share make life worth living. Thoroughbred Advisors offers a unique independence regarding access to services and resources, in addition to independence of thought, and the development and transfer of knowledge, all delivered within a relationship building process that inspires action. We can teach you what you need to know to create a life for yourself and your family that you likely didn’t realize was possible through this avenue. Financial Representative Responsibilities: • Cultivate and strengthen relationships with individuals, including; professionals, state/municipal employees, newlyweds, families, members of the armed services, business owners, and more., • Offer comprehensive financial planning and/or focus on specific areas of need including: Advisory Services, Retirement Analysis, Insurance, Estate Strategies, Employee Benefits and Business Continuation Strategies., • Deliver high quality planning, technology, and service experience to existing and growing clientele utilizing the specific Thoroughbred Advisors' Financial Planning Process., • Specific, holistic method for gauging and developing the financial wellness plans for each individual client.Our Desired Candidate:, • You are dependable, competent, inquisitive, motivated, efficient, active and accurate., • You are personable, approachable, generous and caring, with a natural ability to connect and communicate with others and inspire others to be passionate about things you believe in., • You are likely a college graduate but never majored in economics or finance and may have little to no experience in the Financial Services Industry., • You have a track record of success in some area of your life, whether you are capped out the earning potential of your current position or were selected as “Teacher of the Year.”What’ s in it for you?, • Opportunity for support and sponsorship in attainment of both required licensure and desired additional certifications., • Top notch training and development, that is priceless for those who are new to the industry, as well as seasoned professionals. (Mentoring and joint work opportunities are available as needed but are not mandated.), • Access to thousands of products, planning tools and behind the scenes support to implement each client’s tailored strategy., • Full Time Representatives have access to W-2 employment, including; health, vision and dental benefits, as well as highly competitive pay out percentages., • Those who meet and succeed set goals have been rewarded with yearly national and international training trips., • Income is determined by your efforts; each representative has access to professional facilities with up to date technology for inspiring client meetings., • Flexible scheduling to accommodate each individual’s life circumstances. Securities, financial planning and investment advisory services are offered solely through Registered Representatives and Investment Adviser Representatives of Equity Services, Inc. (ESI), Member FINRA/SIPC, 333 Westchester Avenue, South Building Suite 3302, White Plains, NY 10604 914.428.4000. Thoroughbred Advisors, LLC is independent of Equity Services, Inc. Candidates seeking to offer these services will need to obtain the same registrations, TC94294(0317)P. Recruiting Purposes Only Must be legally able to work in US Job Types: Full-time, Part-time Pay: $15,000.00 - $150,000.00 + per year Benefits: 401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insuranceProfessional development assistanceRetirement planVision insurance Schedule:Mostly Monday to Friday, you set your own meetings and schedule Supplemental Pay:Bonus payCommission pay COVID-19 considerations:To keep our team and clients as safe as possible, we have a variety of virtual meetings and trainings available. Education:Bachelor's (Preferred)High school diploma/GED (Required)Experience: Financial Services: 1 year (Preferred)Customer relationship management: 2 years (Preferred)

Job DescriptionBorn in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. POSITION: The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training, • Ability to learn and use the Club Ready software system, • Ability to stand or sit for up to 8 hours throughout the workday, • Hearing sufficient to understand conversations, both in person and on the telephone, • Must be able to work under pressure and meet tight deadlines, • Must communicate professionally and effectively to clients and colleagues, • Must have excellent public speaking skills, • Must have proficient computer skills, • Daily and/0r occasional travel may be required.RESPONSIBILITIES:, • Execute sales process of lead generation, follow up, and close, • Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the studio as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Other duties as assignedCOMPENSATION & PERKS:, • This position offers a competitive base salary: based on experience., • Commission paid on sales, • Opportunity for bonus based on performance LALLQpAiXt

Job Description Insurance Customer Service Representative Responsibilities • Answer incoming call questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries, • Demonstrate accuracy in processing client policy modifications based on the data given, • Verify customers coverage and present policyholders with proof of insurance paperwork, • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies, • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available, • Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved Insurance Customer Service Representative Qualifications • High school diploma or GED equivalent needed, • Previous customer service experience required for this position, • Knowledge of insurance products and policy schedules is preferred, • Must have knowledge of Microsoft Office and customer relationship management software, • Excellent active listening, interpersonal, and communication skills, • Active NY insurance license

Job Description Personal Lines Insurance Sales Manager Lia Insurance Agency is an independent insurance agency and part of a family owned business, Lia Auto Group. Our agency continues to grow and we have an opening for a Manager to lead our new sales team. Our ideal candidate must have a proven track record of success and be a strong leader. In this role, you will play a vital role in shaping the success of the agency. With sales of over 30,000 vehicles a year and service centers that service hundreds of thousands of customer vehicles annually, having enough leads for your team is not a problem. Our list of quality companies we can place business with will make helping business customers find the right fit for them extremely rewarding. Responsibilities will include but are not limited to: • Hiring, Training, Staff Development, • Sales, • Customer Service, • Managing Leads, • Active Property and Casualty Insurance License, • Minimum 3 years independent agency experience with a wide range of personal lines policies, • Management Experience, • Health, Dental, and Vision coverage, • 401K with employer match, • Paid vacation and sick time, • Base salary plus commission

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Job Description Insurance Agent - Personal Lines Albany, NY Insurance Agent - Personal Lines Lia Insurance Agency is an independent insurance agency and part of a family-owned business. Our agency receives hundreds of leads each month from the Lia Auto Group dealerships, our website, and referrals. We are seeking a motivated Personal Lines Agent who is looking to join a growing company and be part of our success. We are looking for a motivated, goal-driven professional with a strong focus on customer service and a background in personal lines insurance. The ideal candidate will bring a positive attitude and a results-oriented mindset to our sales team. As an Agent on the new business sales team, you will be responsible for offering all personal line products in an efficient and professional manner. Our list of more than a dozen quality carriers we can place business with, will ensure clients receive the best coverage to meet their needs. Responsibilities will include but are not limited to: • Writing new agency business policies, • Liaison between clients and carriers, • Utilizing our Client Relationship Management system to track and document lead information, • Building a relationship with auto dealership staff Requirements • Property and Casualty Insurance License (Preferred), • One year of agency experience (Preferred), • Knowledge of Google Docs and Microsoft Products Employee Benefits Include: • Health, Dental, and Vision coverage, • 401K with employer match, • Paid vacation and New York Sick Time, • Base salary plus commission Visit to apply.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 7+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Project Manager Task Order: HBITS-07-14288 Agency: NYS Information Technology Services (ITS) Location: Albany, NY – WA Harriman State Campus, Building 8 (Hybrid: onsite with partial telecommuting after 6 months) Duration: 30 Months Rate: Depends on experience Position Overview As part of the New York HBITS initiative, this role supports the Tax Modernization program, specifically the Integrated Account System (IAS) Project—the largest project undertaken to date. The Project Manager will oversee execution of multiple sub-projects, ensuring alignment across dependencies, schedules, and communication channels. Candidates should bring expertise in project management methodologies, risk/issue tracking, RAID log management, and coordinating application development projects in multi-platform environments. Strong experience in government IT and managing cross-agency initiatives is highly valued. Responsibilities • Develop and maintain detailed project schedules., • Track and manage risks, actions, issues, and decisions (RAID log)., • Escalate issues to management when necessary., • Facilitate meetings, discussions, and status updates with stakeholders., • Ensure all phases of the project are executed on schedule and within scope., • Support integration and coordination across sub-projects., • 7 years of experience in Project Management of Application Development projects that include multiple platforms, application programming languages, and methodologies including internal and external web applications., • 7 years of experience implementing projects utilizing industry standard project management life cycle methodologies including iterative project planning tracked via a project plan., • 3 years of experience in IT customer relationship management in a governmental setting using centralized IT and project management services., • 3 years of experience administering a multi-agency project portfolio in a governmental environment, including using standardized project management templates, estimating IT project budgets, determining Return on Investment (ROI), preparing Rough Order of Magnitude (ROM) estimations, and implementing Secure System Development Life Cycle (SSDLC) methodologies., • Bachelor’s degree., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references Powered by JazzHR m5BSWMinGi

Job Description Job Description Position Summary The Commercial Construction Senior Project Manager is directly responsible for the overall success of the project. The primary focus will be on contract management, scheduling, budgeting, cost control, and customer service. This position is located in Albany, NY area. Job Specifications • Ability to read and understand Contract Drawings and Specifications, • Experience drafting subcontractor scopes or work, • Contract negotiations, • Logical and organized approach to completing tasks and solving problems, • Full understanding of all Divisions of work, • Must have a strong work ethic, • Ability to forge relationships with the client base, • Ability to create, manage, and update project Schedule using industry software, • Successful track record managing projects greater than $15M, • Other duties as assigned. Knowledge and Experience Requirements • A minimum of 7-10 years’ experience of project management on commercial construction projects., • Must have completed 3 similar projects: Phased, occupied renovation space, and value of +$30MM, • Software proficiency in AutoCAD, Revit/Navisworks, On-Screen Takeoff, Procore, P6, and/or Asta Power Project preferred., • Work location will be on the project site of the work at any time work is being performed unless an absence is approved., • Must have strong interpersonal, verbal, and written communication skills and the ability to present information to supervisors, groups of clients, top management, or team., • Bachelor’s degree in Engineering, Architecture, or Construction Management Preferred, • Professional Engineering License in the state of New York is preferred. Benefits • 100% Employer-Paid Benefits for Employees (Medical, Vision, Dental), • Competitive Salary, • 401k Match, • Company Employee Stock Ownership Program (ESOP), • Cell Phone Allowance, • 3 Weeks PTO, • Holidays, • Volunteer Time Off, • Summer Fridays, • Paid Parental Leave, • Paid CPE/Dues/Licenses, • Mileage Reimbursement, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus, • Fun Culture & Employee Events Kokolakis Contracting is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, or age. Attention All Third-Party Agencies, Headhunters, and Recruiters Kokolakis Contracting will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Kokolakis Contracting will be considered the property of Kokolakis Contracting. Kokolakis Contracting will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Kokolakis Contracting will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Kokolakis Contracting only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Kokolakis Contracting from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Kokolakis Contracting Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Kokolakis Contracting.

Job Description We are looking for people that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the successful training of your Front Desk Associates and the overall experience the guest will have. You understand that strong communication and timely reporting to keep departments informed enables smooth operations. If you are someone that has an eye for detail and wants to deliver first class guest services, our Front Desk Supervisor position may be the perfect opportunity for your talent to shine through and elevate your career. As a full-time employee, you will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Personal Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • 401K Retirement Program with company contribution - FREE MONEY!, • IHG and Turf Hotel Employee Room Night Discounts, • Employee Awards, • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures., • Supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone answering., • Train and assist team members with their job functions to ensure optimum service to guests., • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints, • Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures., • Monitor, observe and assist in evaluating team member performance, • Must be able to work a flexible schedule that will include days, evenings, weekends and holidays, • Maintains and promotes a positive and cooperative work relationship with all hotel departments. ESSENTIAL FUNCTIONS: You must have excellent verbal and written English communication skills. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job Description Regional General Manager – Building Automation & Services A leading building automation and energy services provider is seeking a high-performing Regional General Manager to drive growth, profitability, and operational excellence across a multi-branch region. This role is ideal for a strategic leader with a deep understanding of building systems, service operations, and sales leadership. The position offers the opportunity to lead a talented team, manage P&L responsibilities, and build long-term relationships with clients, contractors, and internal stakeholders. Key Responsibilities · Strategic Leadership: · Develop and execute sales and service strategies for assigned markets. · Establish growth and marketing plans in alignment with executive leadership. · Identify strategic customer opportunities and drive new business initiatives. · Build strong peer and client networks to strengthen market presence. · Operational Execution: · Oversee day-to-day operations of multiple branch offices, ensuring achievement of sales and profit goals. · Build, lead, and mentor a high-performing team across service and sales functions. · Own the region’s P&L, budgeting, forecasting, and talent development. · Drive accountability for gross margin, backlog health, DSO, safety compliance, and operational KPIs. · Manage contract negotiations, change orders, and service-level agreements. · Technical & System Integration: · Lead technical understanding of system design and project/service delivery. · Guide pricing strategies for preventive maintenance and service contracts. · Champion use of enterprise systems (CRM, ERP, field service tools) to streamline operations. · Team Development & Culture: · Drive recruitment, development, and succession planning across the region. · Create a culture of accountability, collaboration, and high performance. · Deliver coaching and performance reviews to promote professional growth. · Relationship Management: · Foster strong relationships with customers, contractors, vendors, and community stakeholders. · Represent the company in local associations, customer events, and industry initiatives. Qualifications · Bachelor’s degree or equivalent experience required. · 7+ years of experience in building automation, HVAC, or construction industry. · Minimum 5 years of leadership or general management experience. · Proven ability to drive profitable growth and lead high-performing teams. · Strong business acumen, P&L management, and strategic planning skills. · Excellent communication, customer service, and problem-solving abilities. · Ability to thrive in a fast-paced, deadline-driven environment. Additional Details · Must be authorized to work in the United States. · Travel required up to 25%. · Valid driver’s license required. Location and Compensation This position will be based in Albany, NY. This is a full-time position that is available for immediate hire. A comprehensive compensation package will be developed for the successful candidate, which will include a base salary, a bonus plan, a car allowance or company vehicle, a 401 (k) with company match, and comprehensive healthcare benefits. Company DescriptionWith over 65 years of consultative search experience, 2020 Search Partners focuses on professional careers in the commercial facility services, maintenance, repairs, operations, logistics, manufacturing, and automotive industries. Our clients rely on us to fill critical roles in Executive Leadership, Marketing, Sales, Human Resources, Environmental Health & Safety, IT, Engineering, Accounting & Finance, and other disciplines.With over 65 years of consultative search experience, 2020 Search Partners focuses on professional careers in the commercial facility services, maintenance, repairs, operations, logistics, manufacturing, and automotive industries. Our clients rely on us to fill critical roles in Executive Leadership, Marketing, Sales, Human Resources, Environmental Health & Safety, IT, Engineering, Accounting & Finance, and other disciplines.

Job Description TITLE: Cash Management Support Specialist LOCATION: Headquarters REPORTS TO: Cash Management & Payment Systems Officer CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 40 ($22.00 - $35.21 per hour) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Responsible for supporting Pioneer’s cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively. Key Responsibilities: • Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance., • Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution., • Support business accounts with ancillary services and maintenance within the core system., • Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests., • Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department., • Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services., • Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups., • Ensure the accuracy and completeness of data entered into the bank’s core systems and online banking systems, regularly checking for discrepancies or errors., • Complete the installation of remote deposit capture scanners and provide customer support and training for all, • services deployed to ensure seamless operation. Qualifications & Competencies: Education & Experience • Associate’s degree in business or similar field preferred., • Three years of experience in banking or business experience required., • Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills. Core Skills & Attributes • Must be an enthusiastic, positive leader and productive team player., • Must possess organizational skills and have the ability to work independently., • Strong interpersonal and time management skills., • Ability to learn new software applications/systems and complex business processes., • Understanding of banking laws and community bank operations., • Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities., • Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description Job Description Business Development Manager Position: Business Development Manager Area: New Business Development Reports to: Manager, Business Development Team Location: Remote, USA Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the New Business Development Manager at Classic Vacations, you will drive strategic growth and business success by identifying, pursuing, and fostering new opportunities. This role is pivotal in expanding our market presence, building strategic partnerships, and generating revenue. Combining industry insights with exceptional interpersonal and strategic skills, you will position Classic Vacations as a leader in luxury travel, while driving innovative strategies and fostering long-term client relationships. This position is more than sales; it is about creating connections, leveraging insights, and leading the charge in showcasing Classic Vacations’ value in a competitive and evolving market. Through data-driven decision-making, industry expertise, and exceptional client engagement, you will play a critical role in shaping the future of our business. Why This Role Matters The New Business Development Manager serves as the linchpin of Classic Vacations’ growth strategy, bridging market opportunities with operational excellence. In a competitive travel industry, developing trust and delivering innovative solutions are essential to success. By fostering strong relationships with clients, identifying market trends, and driving strategic initiatives, you will directly contribute to enhancing Classic Vacations’ reputation, strengthening client loyalty, and ensuring sustainable business growth. Your role not only impacts immediate revenue generation but also shapes the long-term strategic direction of the company. This role matters because it is at the forefront of our mission to deliver exceptional travel experiences, ensuring Classic Vacations remains a trusted and innovative leader in luxury travel. Your success in this position will empower our team to thrive, innovate, and continuously raise the bar for client satisfaction and operational excellence. To apply, please submit your resume, a brief summary of your most significant achievements, and what excites you about the opportunity to join the Classic team. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Market Research and Insights • Conduct in-depth market research to identify business opportunities, emerging trends, and gaps in the travel industry., • Analyze competitor activities and market dynamics to develop strategies that drive competitive advantage., • Lead outbound calling efforts to advisors actively booking with or disengaged from Classic Vacations, uncovering actionable insights., • Build and maintain a robust pipeline of new business opportunities through networking, industry events, and online platforms., • Build and nurture relationships with key clients, providing personalized solutions to meet their unique needs., • Identify upselling and cross-selling opportunities with existing clients, contributing to sustained growth., • Develop compelling proposals and presentations that highlight Classic Vacations’ value proposition and address client needs., • Identify and establish partnerships within the travel industry to enhance service offerings and expand market presence., • Support travel advisors in achieving sales goals through proactive engagement and business support., • Develop and maintain accurate sales forecasts, providing actionable insights to the leadership team., • Partner with internal teams, including Product Development, Technology, and Operations, to streamline processes and enhance service delivery., • Leverage social media creatively to engage clients, build relationships, and expand the Classic Vacations brand., • Stay updated on travel industry trends, competitor activities, and emerging opportunities. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Industry Experience • Minimum of 2 years of experience in business development, sales, or a related field; travel experience preferred., • Proficiency in Salesforce, Tableau, PowerPoint, PLEX, Executer, Word, Excel, and Outlook., • Demonstrated ability to lead initiatives, collaborate across teams, and inspire results., • Exceptional interpersonal, customer service, and relationship-building skills., • Strong time management skills, with the ability to prioritize effectively in a fast-paced environment., • High emotional intelligence and a proactive mindset., • High emotional intelligence and a client-centric mindset., • Comfortable working in a fast-paced, dynamic environment., • Must exhibit professionalism on the telephone, in person, and across all forms of communication, supporting Classic Vacations' mission, values, and promise., • Hours: Full–Time Employment. 40+ hours per week, • Pay rate: Salary, • Medical, Dental, Vision, 401K, • Life Insurance, LTD, STD, • Prolonged periods sitting at a desk and working on a computer. By joining us as the Business Development Manager, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job Description TITLE: Senior Relationship Banker LOCATION: Wynantskill REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 35 ($21.00 - $32.60 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:15pm, Friday 8:30am-6:15pm, Saturday 8:30am-12:15pm Position Summary: The Senior Relationship Banker’s primary focus is to establish and deepen client relationships. You will build client advocates by taking a holistic approach to assisting with their pursuit of short- and long-term financial goals. You will actively participate in a dynamic team environment, contributing to the IMAGINE culture and working with colleagues towards individual and team goals. This position performs all phases of customer service, primarily non-teller transactions, with particular emphasis on delivering quality customer service and consultatively recommending bank products and services. This position will act as a leader in branch sales while motivating staff towards sales goal achievement. Essential Job Functions: • Examines financial and personal information to develop a comprehensive understanding of customer needs and to educate customers on various products and services., • Explains key product features and benefits to deliver appropriate solutions for customer spending, saving, borrowing and investing needs., • Collaborates with business partners in Wealth, Premier, Business Banking, and Insurance to help customers with complex financial and business needs., • Prioritizes the delivery of exceptional client service with accuracy and operational excellence, including problem solving and complaint resolution, while leveraging business partners where appropriate., • Supports the branch by working to achieve individual and team goals through strong client relationships and team collaboration., • Responds to service requests and inquiries from customers in a timely manner, while emphasizing accuracy and informative follow-up., • Ensures that all activities adhere to compliance and operational standards. Assist with branch operational activities as directed by management., • Demonstrates vigilance in detecting and reporting fraudulent or irregular activities., • Assists the branch manager in managing branch sales activity and mentors colleagues in pursuit of their sales goals., • Coaches, counsels, trains and develops branch staff in all aspects of their work., • In the absence of the Branch Manager and Assistant Branch Manager has the responsibility for all phases of the day-to-day operations within the branch, including but not limited to open/close procedures, override privileges and staff supervision. Education & Experience: • A high school graduate or GED required or current high school student anticipating graduation., • Retail and/or cashier/teller experience required, minimum of 1 year CSR experience preferred., • Minimum of 2 years of proven sales experience required., • Previous supervisory and or training experience preferred., • Ability to obtain NMLS license within 6 months of obtaining position., • Recommended to pass the NYS exam to become a Notary Public within 90 days of accepting position (Study for this exam is independent, but Pioneer will pay for the test.) As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description Patient Advocate Specialist St. Peter's Hospital, Albany, NY ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three-Five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more. Salary: $55,000+/year based on experience plus $4,000+/year bonus potential

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Collaborates with the