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Customer relationship management jobs in Newark, New JerseyCreate job alerts

  • Sales and Marketing Professional
    Sales and Marketing Professional
    7 hours ago
    Full-time
    Montclair

    We are seeking a dynamic and energetic Sales and Marketing Professional to join our team and drive our business growth forward. This role offers an exciting opportunity to leverage your expertise in outside sales, business development, and account management to expand our market presence. You will be at the forefront of building strong client relationships, generating leads, and delivering innovative solutions that meet customer needs. If you thrive in a fast-paced environment and are passionate about sales, marketing, and technology, this position is perfect for you! Duties Develop and execute strategic sales plans to target new business opportunities through B2B sales channels. Conduct territory management by identifying potential clients within assigned regions and cultivating relationships through cold calling, direct sales, and territory sales activities. Manage existing accounts by providing exceptional customer service, upselling products or services, and ensuring client satisfaction through effective account management. Lead generation efforts including prospecting, qualifying leads, and converting prospects into loyal customers using CRM software such as Salesforce. Deliver compelling product demos and technical sales presentations to showcase solutions tailored to client needs. Negotiate contracts and pricing agreements with clients to maximize revenue while maintaining strong professional relationships. Collaborate with marketing teams to develop campaigns that increase brand awareness and support sales initiatives. Track sales performance metrics, analyze data for insights, and adjust strategies accordingly to meet targets. Skills Proven experience in outside sales, B2B sales, or technology sales with a focus on territory management and lead generation. Strong management skills with the ability to oversee multiple accounts and territories simultaneously. Expertise in CRM software such as Salesforce for tracking customer interactions, managing pipelines, and analyzing sales data. Excellent negotiation skills combined with a customer-centric approach to foster long-term relationships. Proficiency in conducting product demos and technical sales presentations that clearly communicate value propositions. Ability to perform inside sales activities including cold calling, follow-ups, and customer outreach effectively. Strong analysis skills to interpret market trends, customer feedback, and sales performance metrics. Exceptional communication skills paired with a proactive attitude towards upselling and expanding existing accounts. Knowledge of retail sales environments is a plus but not required; enthusiasm for continuous learning is essential. Join us as a Sales and Marketing Professional where your energy fuels growth! Bring your passion for technology solutions, your knack for building relationships, and your drive for success — together we’ll achieve remarkable results! Pay: $18.00 - $25.00 per hour Benefits: Employee discount Expense account Paid time off Work Location: In person

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  • Regional Culinary Director
    Regional Culinary Director
    1 day ago
    $95000–$105000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Barber
    Barber
    7 days ago
    Full-time
    Bloomfield

    Join our dynamic team as a talented and energetic Barber professional dedicated to delivering exceptional client experiences! In this role, you will combine your expertise in hair styling, coloring, and grooming with excellent customer service skills to create stunning looks and foster lasting relationships. You’re passionate about barbering, this position offers a vibrant environment where your skills can shine and grow. We believe in empowering our team members through ongoing mentoring, training, and a supportive atmosphere that celebrates creativity and professionalism. Duties Perform a variety of hair services including cutting, fading, styling, and beard grooming. Maintain impeccable sanitation standards by properly sterilizing tools and ensuring a clean work environment in accordance with health regulations. Utilize salon software such as booksy for appointment scheduling, client management, and retail sales tracking. Provide personalized consultations on hair care products, retail items, and upselling opportunities to maximize client satisfaction and salon revenue. Manage front desk responsibilities including greeting clients, checking in appointments, answering inquiries, and handling retail transactions with retail math accuracy. Support store management with daily operations, inventory control, and achieving sales goals through effective communication skills and retail strategies. Experience Proven experience in cosmetology or barbering with a strong portfolio showcasing diverse skills in hair styling, coloring, and grooming techniques. Demonstrated proficiency with salon software systems such as Booksy or similar platforms for scheduling and client management. Knowledge of sanitation protocols specific to beauty services including sterilization of tools and maintaining a hygienic workspace. Strong communication skills to effectively consult with clients about their desired looks while providing education on hair care routines. Experience in retail sales with the ability to upsell products like hair care items, skincare products, or styling tools confidently. Ability to multitask efficiently at the front desk while delivering outstanding customer service in a fast-paced environment. Embark on an exciting career journey where your talents are valued! We are committed to fostering growth through ongoing training in areas like store management, retail math mastery, color theory expertise, and advanced grooming techniques—all within a lively setting that celebrates your passion for beauty! Job Type: Full-time Pay: $35,000.00 - $80,000.00 per year Benefits: Flexible schedule Work Location: In person

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  • Real Estate Agent
    Real Estate Agent
    10 days ago
    Full-time
    Hoboken

    We’re a growing real estate team rooted in Jersey City and the greater Hudson County market. We combine cutting-edge tech, strong marketing, and a tight-knit team culture to help our agents close more deals and build lasting client relationships. We’re expanding and looking for a driven, licensed agent to join us on both the buy-side and list-side. Role Description This is a full-time hybrid role for a Real Estate Agent, based in Jersey City, NJ, with flexibility for some remote work. The Real Estate Agent will be responsible for assisting clients with buying, selling, and renting properties. Daily tasks include conducting property showings, managing client relationships, providing market analysis, negotiating sales agreements, and ensuring smooth transactions from beginning to end. Agents will also collaborate closely with the team to execute marketing strategies and deliver exceptional customer service. Qualifications Active Real Estate License and comprehensive knowledge of real property transactions Exceptional sales skills with the ability to achieve and exceed goals Strong customer service and relationship-building skills Proven knowledge and experience in the real estate sector Excellent communication, negotiation, and problem-solving skills Familiarity with the Northern New Jersey real estate market is a plus Basic proficiency in digital tools and CRM systems Self-motivated, organized, and capable of managing a flexible schedule

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  • Retail Sales Assistant
    Retail Sales Assistant
    13 days ago
    $20–$30 hourly
    Full-time
    Secaucus

    Vivacity Management is hiring an Entry Level Retail Sales Assistant to support our retail development team as we continue to grow across North Jersey. This is a face-to-face role designed for individuals who are motivated, people-oriented, and eager to develop professional sales and leadership skills. Whether you’re starting your career or making a fresh move this year, this opportunity offers hands-on training, real responsibility, and a clear path into business management. As an Entry Level Retail Sales Assistant, you’ll work directly with customers representing nationally recognized telecommunications clients. You’ll learn how to deliver solutions, manage customer relationships, and support daily operations while gaining experience that translates into leadership and management roles. No door-to-door sales. No cold calling. Key Responsibilities: • Engage with customers in person to promote products and services, • Provide customer support and recommend tailored solutions, • Track customer interactions using CRM systems, • Handle objections and confidently present service options, • Build strong relationships with customers and team members, • Support management initiatives and team goals What We’re Looking For: • Strong communication and customer service skills, • Coachable mindset with a willingness to learn, • Reliable and able to work as needed, • Comfortable using basic technology and CRM tools, • Organized, solution-oriented, and team-focused, • Must be 18+, • 2 or 4-year degree in business management or similar area of study Why Vivacity Management: • Entry-level position with paid training, • Performance bonuses and incentives, • Professional development and leadership training, • Community involvement and team-building events, • Clear advancement paths into Management and leadership roles, • Philanthropic Events, • Top Performers earn $85,000 +, • Weekly guaranteed pay, • W2 position, • In-State and Out-of-State Networking Events Ready for a Fresh Start? If you’re looking to build real skills, gain experience, and grow into management, apply today and start your career with Vivacity Management.

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  • ROOF SALES MANAGER
    ROOF SALES MANAGER
    1 month ago
    Full-time
    City of Orange

    Job Summary We are seeking a dynamic and results-driven Roof Sales Manager to lead our exterior roofing sales initiatives. In this energetic role, you will spearhead business development efforts, manage key accounts, and drive revenue growth through strategic sales activities. Your expertise in outside sales, territory management, and customer relationship management will be essential to expanding our market presence. The ideal candidate is passionate about delivering exceptional customer service, skilled in technical and B2B sales, and eager to motivate a sales team toward achieving ambitious goals. This position offers an exciting opportunity to influence the growth of a thriving organization dedicated to quality roofing solutions. Responsibilities Develop and execute comprehensive sales strategies to increase market share within assigned territories Lead and manage a team of sales representatives, providing coaching, training, and performance evaluations to maximize productivity Identify new business opportunities through lead generation, cold calling, networking, and marketing campaigns Conduct product demonstrations and technical presentations to prospective clients, showcasing roofing solutions tailored to their needs Manage existing accounts by nurturing relationships, upselling additional services, and ensuring high levels of customer satisfaction Utilize CRM software such as Salesforce to track sales activities, monitor pipeline progress, and analyze market trends Negotiate contracts and pricing agreements with clients while maintaining profitability and adhering to company policies Qualifications Proven experience in outside sales, B2B sales, or technical sales within the roofing or construction industry Strong management skills with the ability to lead a team effectively and foster a collaborative environment Demonstrated success in business development, lead generation, and territory management Proficiency with CRM software like Salesforce or other CRM tools for tracking customer interactions and sales data Excellent negotiation, communication, and customer service skills Ability to conduct product demos and technical presentations confidently Analytical skills to assess market opportunities and develop strategic plans for growth Join us as a Roof Sales Manager and become a vital part of our mission to deliver top-tier roofing solutions while advancing your career in a fast-paced, energetic environment. We are committed to supporting your professional growth through ongoing training and development opportunities. Pay: $48,698.78 - $58,647.99 per year Benefits: Flexible schedule Paid training Relocation assistance Work from home Work Location: In person

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  • CDL Driver A - FTAL (Full Time Annual Leave) Bilingual Preferred (English/Spanish)
    CDL Driver A - FTAL (Full Time Annual Leave) Bilingual Preferred (English/Spanish)
    1 month ago
    Full-time
    City of Orange

    Company Overview: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview: As a part of our dedicated team, CDL Drivers will be operating a SiteOne vehicle to deliver world-class service and landscape, nursery, forestry, and irrigation products to our customers. CDL Drivers are also responsible for loading and unloading trucks in addition to working with teammates to ensure the branch is operating successfully. This position will include the use of in-vehicle dash cameras to ensure the safety of SiteOne drivers, workforce, and the general public. In-vehicle dash cameras are designed to enhance job performance, driver and public safety, and provide assistance in critical situations. What you’ll do: Operate vehicle in accordance with local, state and federal transportation regulations Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person or over the phone Pull and prepare inventory orders for customer pick up or delivery Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with other branch responsibilities as needed Do no obstruct or interfere with in-vehicle dash cameras, which must remain on during working time. Cameras may be turned off during off-duty time. Adhere to all SiteOne safety and security protocols, including but not limited to required use of in-vehicle dash cameras. Skills We Are Seeking:: Valid Class A CDL license Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Experience operating a Manual shift may be preferred Experience operating a Moffett or other truck-mounted forklift may be preferred Ability to read and write to record and maintain daily records Ability to perform physical requirements such as bending, lifting, stretching and reaching both below the waist and above the head on a daily basis Ability to lift up to 50lbs Ready and willing to learn and adopt new technologies and ways of working High school diploma or equivalent preferred Compensation & Benefits: Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays DailyPay available! 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! Expected Hourly Rate $25-28

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  • Sales Consultant
    Sales Consultant
    2 months ago
    $40000–$75000 yearly
    Full-time
    Forest Hill, Newark

    We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Greg Daniels - State Farm Insurance Agent. In this role, you will play a crucial part in helping individuals and families protect what matters most to them by providing personalized insurance solutions. Key Responsibilities: • Develop leads, schedule appointments, identify customer needs, and market appropriate State Farm products and services., • Establish customer relationships and follow up with customers in a timely manner., • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, billing clarification, and claims submissions., • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day. Qualifications: • Proven experience in a sales or customer service environment is highly preferred., • Excellent communication and interpersonal skills., • Ability to multi-task, organize, and prioritize., • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams., • Must be willing to obtain necessary state insurance licenses. Join our team and build a rewarding career with opportunities for professional growth and competitive compensation, including commission potential, in a supportive agency environment.

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  • Business Development Assistant
    Business Development Assistant
    2 months ago
    $17–$27 hourly
    Full-time
    Hillside

    Key Responsibilities Support the Business Development and Sales team in identifying and developing new business opportunities Conduct market research on potential customers, competitors, and regional demand Assist with lead generation, outreach, and follow-ups (email, phone, CRM updates) Prepare sales materials, quotations, and basic customer proposals Maintain and update customer records, pricing lists, and sales tracking reports Coordinate with operations and warehouse teams to ensure accurate order execution Assist with customer onboarding and relationship management Travel as needed to visit customers, attend industry events, trade shows, or support on-site business development activities Assist with preparing for and participating in client meetings during business travel Support other business development activities as needed Qualifications Bachelor’s degree or currently pursuing a degree in Business, Finance, Economics, Supply Chain, or a related field Strong communication skills in English (Mandarin is a plus) Highly organized, detail-oriented, and able to handle multiple tasks Proficient in Microsoft Excel, Word, and PowerPoint Comfortable working with data, pricing, and basic financial analysis Willingness to travel occasionally for business purposes Self-motivated with a strong willingness to learn and grow in a fast-paced environment Prior experience in sales, logistics, wholesale, or customer-facing roles is a plus

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  • Junior Broker
    Junior Broker
    2 months ago
    $70000–$100000 yearly
    Full-time
    Manhattan, New York

    About Us: Premium Merchant Funding is a leading finance company in NYC's Financial District, specializing in small business lending for high-risk businesses. Our Mission: To empower small and medium-sized businesses often overlooked by traditional banks, helping them not just survive, but thrive. Core Values: • Teamwork and Collaboration, • Transparency and Accountability, • Honesty and Integrity, • Client-First Approach, • Innovation, • Community Engagement, • Long-term Client Relationships, • Industry Leadership Position Overview: As a Junior Broker, you'll support small and medium-sized businesses by identifying and nurturing potential clients, initiating valuable conversations, and creating sales opportunities. Key Responsibilities: Prospecting: Engage potential clients through various channels. Qualification: Assess client needs and fit for our financial solutions. Advocacy: Educate potential clients on our services. Closing: Master sales techniques and manage your sales cycle. Data Management: Maintain detailed records in our CRM system. Qualifications: • Sales or customer service experience preferred, • Excellent communication skills, • Independent and collaborative work style, • Strong problem-solving abilities, • Persistence and results-driven mindset, • Passion for helping businesses succeed What We Offer: • Performance-based pay (OTE $70,000 - $100,000 in the first year), • Training and development opportunities, • Supportive work environment, • Prime NYC location, • Career growth opportunities, • Uncapped commission Apply Now: If you value transparency, integrity, and innovation, and want to make a meaningful impact on businesses, we welcome your application.

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    No experience
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