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Customer service administrator jobs in New Rochelle, New YorkCreate job alerts

  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    1 month ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    1 day ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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