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RR 364929 Manager - Global IT Category Manager (Junior) Management level definitions Responsible for operational success, strategic alignment and integration of activities between various NTT Operating Companies for all matters related to global sourcing and supply chain management. Fully accountable for the success of IT supply chain function within the NTT Global Sourcing organization. Own a significant number of measurable functional, operational and strategic goals or priorities directly related to the role. Assume responsibility for the successful implementation of business plans and savings objectives related to supply chain management of IT and related services across NTT Operating Companies, NTT accounts and delivery organizations globally. Responsibilities • The primary responsibility of the NTT Global Sourcing IT Category Manager is to work with NTT Operating Company stakeholders to help Category Directors develop, implement and manage the IT Supply Chain and Sourcing strategy across NTT globally. The primary responsibility is to support and help implement the over-arching strategy across NTT's multi-billion annual spend in Hardware, Software and related services to ensure alignment with the overall NTT Global Sourcing objectives, as well as broader NTT corporate goals., • Responsible for supporting and helping manage all elements of the strategy, which include reduce cost, improve operational performance, mitigate risk and improve the overall financial performance of NTT through its acquisition and management of IT assets. Further, it is the NTT Global Sourcing Manager's responsibility to manage the strategy on an on-going basis, ensuring it is communicated and adhered-to across all regions and Operating Companies - which includes assembling and leading cross-functional teams to drive the IT Supply Chain and Sourcing strategy. She/he will partner with stakeholders in the Operating Companies, Accounts, Delivery, Alliances and Global Procurement (GP) on a number of IT cost savings and performance improvement initiatives. She/he will be a hands-on employee, working alongside other Procurement leaders and teams, as well as leadership across the NTT Operating Companies to analyze spend, assess current and changing market forces across the IT industry, and assess current commercial arrangements across NTT to identify/drive improvement opportunities for the business., • The NTT Global Sourcing Manager is responsible to develop working relationships with key internal stakeholders to ensure IT requirements are defined and demand is accurately reflected. Also, she/he will team with NTT Operating Companies to drive improved operational performance - such as supply/demand planning, cycle times, forecasting, maintenance practices and contractual compliance. Education and Experience Technical Experience: • Minimum 6 years of experience in progressively challenging roles in supply chain management, strategic sourcing and/or category management with the majority of experience within the broad Information Technology space., • Minimum 3 years of experience in IT cloud sourcing & contracting. Experience in sourcing Microsoft, Amazon Web Services and Google Cloud Platform products and services at global level. Should have a deep understanding of MSFT, AWS and GCP contracting, product and services / support services terminologies., • Must have hands-on experience managing a category of IT spend and delivery on a global or regional basis and be able to demonstrate a track record of effectively driving cost savings and performance improvement while in such a role., • Hands-on team member able to drive a number of major, complex IT supply chain and/or cost reduction projects. Extensive experience in supplier relationship / vendor management and conducting business reviews with suppliers., • Manage contract life cycle and operation activities such amendment, target tracking, maintain records & hygiene in relevant project management system., • Strong understanding of IT vendor sales and pricing models, as well as support and maintenance services - as practiced by the major IT vendors across the globe., • Must have demonstrated ability to effectively manage commercial and strategic relationships on a global basis with Tier-I IT suppliers., • Further, experience should include in-depth knowledge and experience managing (supply chain, sourcing and/or procurement) additional knowledge of below sub-categories of IT is added advantage, which includes product acquisition, maintenance and life cycle management:, • Software, • SaaS, • IT Hardware (EUC and Servers), • Security Software, • Experience in defining and driving key aspects of supply chain operational excellence in a global, multi-BU environment - including demand planning, forecasting, maintenance optimization, performance measurement and optimization. Educational Requirements: Bachelor degree is required, preferably in Engineering, Science, Mathematics, Computer Science, Information Technology or an equivalent technical discipline. An advanced degree in one of these disciplines and/or an MBA is preferred. Must have fluent written and verbal communication in English language. Knowledge and Skills • Strong analytical skills, Self-Starting, Proactive, Self Learning, must have attention to detail, maintain data & project hygiene. Must be able to assess historical spend and asset usage data from multiple disparate sources, analyze the data and layout coherent, data-driven roadmaps to achieve cost reductions and/or operational improvements., • Able to analyze the current state of practices within NTT Global Sourcing and NTT Operating Companies across all IT sub-categories of spend involving multiple IT vendors and collaborate with stakeholders to forge comprehensive supply chain strategies that increase leverage and drive commercial improvements with IT vendors., • Across the major IT sub-categories, must be able to assess 'best practices' and 'pricing benchmarks' in the industry and compare these across Operating Companies, accounts, BUs and regions. Develop gap analysis relative to these practices/benchmarks to help identify savings and improvement opportunities. Develop strategies that create leverage to close gaps while delivering improved economics and/or operational performance to NTT., • Able to document IT technical requirements and service level requirements where none exist and obtain alignment from stakeholders around these key parameters., • Able to analyze current IT Agreements and assess alignment with end-customer Agreements. Where misalignments exist, develop and implement strategies that improve alignment. Collaborate with internal stakeholders to garner support for such improvement initiatives., • Must be skilled in ability to work across multiple accounts and delivery organizations globally to build aggregated demand forecasts for common hardware components and incorporate aggregated demand into negotiation strategies to increase buying power., • Across all NTT IT supply chain and delivery, must have ability to analyze the various asset acquisition practices and identify opportunities to reduce cost and/or risk by improving these practices where such opportunities exist. Further, partner with account leadership and regional delivery leads to drive such cost reduction initiatives into the accounts., • Must have strong verbal, presentation and written communication skills with the ability to communicate effectively with Leadership within NTT and be able influence Business Stakeholders on key strategic initiatives that involve challenging 'Change Management' elements., • Highly skilled in financial analysis, and able to communicated effectively with Finance organizations. This includes investment ROI analysis, lease vs. buy modeling, capital planning and justification, asset valuation analysis, make vs. buy modeling and 'should cost' analysis., • Proficient in the use of all Microsoft Office products. Work across multiple businesses, cross cultures and regions to meet business needs in a cost-effective manner. #LI-NAM "INDSALES"

Location :- Seattle, WA/Plano, TX Job Description Must Have Technical/Functional Skills Primary Skills: • Understanding the Peoplesoft Finance, • Knowledge in trouble shooting, maintenance and support of Oracle PeopleSoft applications & financial reporting, • In-depth knowledge of Scrum and Agile Software Development Methodology, • Working knowledge of product development architecture, • Proficiency in the use of analytic tools and strong analytical thinking, • Ability to prioritize effectively, • Excellent knowledge of user-centered design principles, • Excellent oral and written communication, including presentation skills, • Ability to work with large teams and a variety of people, including users, product development team members and management team members., • Understanding of design quality standards, • Experience in ASP, ASP.Net, C#, MVC, Angular, DevOps,, • HTML/CSS, JavaScript, • Reporting: Crystal Reports, • Experience in creating understanding documents based on available source code, • High proficiency in gathering and documenting requirements, • Familiarity with Agile methodologies and the ability to work in an Agile development environment, • Database: Understanding of SQL and ability to write complex SQL queries, ability to diagnose queries, and work with DBAs, • Leverage cloud technologies, specifically Amazon Web Services (AWS), to optimize system performance, scalability, and reliability, • Good to have understanding on Autosys, • Own end to end PeopleSoft application support across Production and Non Production environments., • Ensure adherence to SLAs, OLAs, SLOs, and error budgets; publish service dashboards and reports., • Manage Incident, Problem, Change, and Request processes aligned to ITIL., • Drive root cause analysis (RCA), 5 Why, and preventive actions to reduce repeat incidents and MTTR., • Plan and execute PeopleSoft PUM images, PeopleTools upgrades, tax/regulatory updates, and environment refreshes., • Ensure batch processing, Process Scheduler (PSPRCSRV), integrations, and interface stability., • Worked on Month end, quarter end and year end project activities., • Worked in large service programming and ensuring offshore and onshore service model Secondary Skills: • Team Collaboration / Team Player, • Item Tracking experience (TFS), • Basic understanding of Servers, Apache or IIS configuration., • Knowledge of web SSL certificate renewal process, • On call support (weekends and off business hours) and production support. Roles & Responsibilities • Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements, • Defining the vision for the team’s product and maintaining a cohesive vision throughout the process, • Creating a product road map based on this vision, • Managing the product backlog and prioritizing the tasks based on changing requirements, • Overseeing all stages of product creation, including design and development, • Monitoring and evaluating product progress at each stage of the process, • Working with the product team and end-users to deliver updates and status reports, • Participating in Scrum meetings and product sprints, • Meeting Contractual SLAs for production issue fixes. For Severity 1 tickets – SLA timelines can be as short as 4 hours. Production support can be needed at any time, any day, including night, weekend or holidays., • Should have strong estimation skills to estimate the efforts needed to complete the planned changes., • Take ownership of the existing system, ensuring its smooth operation and availability to end-users., • Collaborate with stakeholders to gather requirements and understand business needs for change requests or enhancements., • Analyze, design, and develop solutions to address change requests or enhancements, ensuring they align with business objectives and technical standards., • Conduct thorough testing and debugging of applications to ensure high-quality deliverables., • Provide technical support and troubleshooting assistance to end-users, resolving any issues or bugs that arise., • Stay up to date with industry trends and best practices, continuously improving the system's performance, security, and usability., • Collaborate with cross-functional teams, including project managers, business analysts, and product managers, to ensure successful project delivery., • Document technical specifications, system configurations, and user guides to facilitate knowledge sharing and future maintenance. Generic Managerial Skills: Good communication skills, Analytical skills, quick learner and process oriented with a higher customer orientation. Self-motivated team player willing to accept exciting new challenges and ready to explore.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries

Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues.

Begin your career at Amazon Remote Customer Service Rep and help us make every day count.

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Cashiers and Customer Service Team Members are responsible for providing customer service, operating registers, processing payments, assisting customers, bagging groceries, handling returns, assisting with Amazon returns and online order pickups, monitoring self-checkout stations, and maintaining fr

Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards

Simple Application, Immediate Hire.All Experience Levels Encouraged to Apply.Full Time, Part Time & Seasonal Openings Available.

Job Description Overview Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The Engineer, Network Automation role is accountable for solving complex networking problems through code, automation, and modern delivery pipelines. This role will be instrumental in designing, automating, and implementing robust public and private network systems. This role is critical in supporting the organization’s current and future IT infrastructure through innovative design, system architecture, and collaborative execution to continuously improve the resiliency and flexibility of the organization’s networking infrastructure. Must have strong network technical expertise supporting the network infrastructure, including traditional route/switch, virtual route/switch, VMware NSX-T, datacenter connectivity, and complex wide area networking, including Cisco SD-WAN as well as leadership capabilities and a passion for designing secure, scalable, and cost-effective network solutions. This hands-on position will directly contribute to the overall enterprise network architecture and lead the vision and strategy for all networking aspects. Ability to work with modern network automation tooling, Python, Ansible, Cisco, and cloud-driven network environments. Responsibilities • Proven ability to automate manual network processes by creating python and ansible scripts for network automation and updates., • Implement and maintain standardized configurations., • Monitor and report on automation success rates., • Establish knowledge base, document standard config templates and standard operating procedures., • Interfacing and providing support to network monitoring tools., • Develop visibility and alerting systems to proactively identify performance and configuration issues., • Drive ongoing evaluations and perform troubleshooting to ensure solution effectiveness., • Infrastructure Optimization: Analyze existing network infrastructure and identify opportunities for optimization, including network consolidation, virtualization, automation, and overall continuous improvements to optimize performance., • Capacity Planning: Conduct thorough capacity planning assessments to anticipate future network demands and proactively scale infrastructure resources as needed., • Documentation and Reporting: Maintain thorough documentation of network designs, configurations, and procedures. Generate regular reports to communicate project status, performance metrics, and recommendations to stakeholders., • Responsible for developing effective network monitoring and solutions. Use these tools to measure and proactively monitor quality standards of network services, including outages, utilization, service degradations, and traffic analysis, ensuring excellence in execution and operational reliability., • Develop, implement, and coordinate system policies and programs that enhance system integrity, security, and performance., • Participate in peer reviews, design discussions, and architectural decisions., • Possess a firm understanding of the interconnectivity within and to VMware, Amazon Web Services (AWS), and the Microsoft Azure platforms., • Responsible for meeting network requirements for support of IP telephony solutions., • Serve as the subject matter expert and primary point of contact for all network architecture activities and decisions., • Lead the investigation into the root cause of problems, which may or may not be network issues and may involve the interaction of technologies across multiple platforms or disciplines., • Adhere to corporate Change Control procedures., • Collaborate with cross-functional teams to align network strategies with business goals and customer needs., • Identify, research, evaluate and implement emerging network technologies., • Occasional travel, off-hour and weekend work may be required. Qualifications • 5+ years ’of relevant IT experience, including 3+ years in a Network Technical role in an Enterprise-Scale multi-site network., • 3+ years ’expert-level experience with Network support experience, network switching (capacity planning &VLANs), network routing (OSPF, EIGRP, BGP), and WAN technologies., • 3+ years ’of proven experience with network automation (Python, Ansible, Puppet, Chef, APIs)., • 1+ years ’experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS., • Experience with version control repository management software Gitlab, or DevOps workflows., • Familiar and working knowledge of basic AI tools., • Cloud Networking (AWS and Azure)., • API integration experience (REST, NetConf, etc.), • CCNA, Cisco DevNet, or equivalent certifications., • Preferred Qualifications:, • Deep understanding of BGP routing within the context of carrier connectivity as well as internal systems connectivity, along with redistribution techniques into and from other routing technologies like EIGRP., • Experience with large, wide-area networks of 1000+ sites and migrations to Cisco SD-WAN from traditional connectivity types., • Working experience with wireless technologies, including Cisco AirOS,Cisco CatOS, Meraki and Aruba preferred., • Strong knowledge and experience with Cisco routers and switches (Nexus), as well as Cisco Catalyst and Meraki (Cisco Cloud)., • Strong hands-on technical abilities and attention to detail., • Experience with Cisco ISE/Catalyst Center, Meraki authentication, and Aruba Central., • Deep understanding of Network design in various environments (LAN, WAN, Datacenter, Cloud)., • An understanding of firewall concepts (traditional and NextGen) and load balancing concepts is a plus., • Ability to lead and contribute to high-level strategic design efforts., • Strong grasp of cybersecurity best practices and the ability to integrate them into architecture decisions. Effective use of data to identify root causes and solve complex infrastructure issues., • Experience prioritizing cross-functional requirements and aligning solutions accordingly. Experience leading cross-functional projects requiring consideration of enterprise impact., • Define and identify business value for IT Projects/support changes with limited oversight., • Ability to analyze or design technical network solutions and the impacts to the enterprise., • Experience working in an environment with regulatory compliance requirements (HIPAA, PCI, etc.), • Very organized and detail oriented, with high degree of accuracy and follow-up., • Self-motivated, reliable team player., • Must possess desire to learn new technologies, • Prior healthcare environment experience is preferred.

Job DescriptionCompany Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Job Description We are seeking an Agentic AI Conversation Designer & Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal role translates stakeholder requirements into intelligent, autonomous conversational experiences powered by generative AI and agentic workflows. You’ll lead the design of virtual assistants and user journeys and serve as a subject matter expert in conversational design. This role is essential to ensuring customer success and driving customer satisfaction through engaging, natural, and effective dialog flows. Key Responsibilities Requirements Gathering: Elicit and prioritize business requirements from contact center stakeholders, then map current and future-state customer journeys that leverage autonomous AI agents across voice and chat channels Conversation Design & Prompt Engineering: Design and architect natural, multi-turn conversational experiences including dialog flows, prompts, agent personas, and tone guidelines that deliver accurate, contextual, and brand-aligned customer interactions. Agentic Workflow Development: Translate business processes into autonomous agentic workflows by mapping business rules, dependencies, escalation paths, and defining tool/API invocation and human handoff protocols Testing & Optimization: Lead UAT and A/B testing initiatives to evaluate conversation performance, analyze user interactions and outcomes, and continuously refine dialog designs to improve accuracy, customer satisfaction, and containment rates. Design observability and monitoring frameworks (logging, metrics, tracing, alerting) Collaboration & Implementation: Partner with data teams to identify knowledge sources and integration requirements for seamless implementation This role requires proven experience transforming contact center journeys through AI-driven automation. You'll be instrumental in evolving our operations from traditional systems to intelligent, autonomous customer service, balancing exceptional customer experience with operational efficiency at the cutting edge of AI innovation. Qualifications * 5+ years of experience in conversation design, UX design, business analysis, or similar role in customer experience environments * Experience with conversational AI platforms (e.g., Cognigy.AI, Google CCAI, Amazon Lex, Microsoft Bot Framework) * Proven expertise in generative AI prompt engineering with hands-on experience crafting, testing, and optimizing prompts for LLMs (ChatGPT, Claude, Gemini, etc.) * Strong understanding of LLMs and agentic workflows, including tool use, reasoning chains, and autonomous decision-making * Experience designing conversational experiences across both voice and chat modalities * Business analysis skills: requirements gathering, process mapping, stakeholder management, and documentation * Contact center or customer service domain knowledge with understanding of IVR, chat routing, escalation protocols, and service metrics * Proven ability to lead workshops and present to both technical and non-technical audiences Preferred Qualifications * Knowledge of natural language understanding (NLU), intent classification, and entity extraction * Experience with A/B testing, conversation analytics, and continuous optimization methodologies * Understanding of responsible AI principles, bias mitigation, and conversational ethics Additional Information Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

Job DescriptionSoftware Data Operations Engineer Plano (Dallas), TexasAbout MAQ Software MAQ Software enables leading companies to accelerate their business intelligence and analytics initiatives. Our AI-powered solutions enable clients to improve their productivity, reduce costs, increase sales, and build stronger customer relationships. Our clients consistently recognize us for providing architecture and governance frameworks using the Well-Architected Framework, implementing best practices to optimize reports, and building team capability through training programs. Clients choose to work with us because they are confident in our software delivery. Our confidence results from a commitment to consistent outcomes, reduced time to market, and a transparent workflow. Clients benefit from daily software updates, agile practices, domain expertise, AI adoption, and rapid feedback implementation. As a premier supplier to Microsoft for over two decades, MAQ Software clients gain extensive insights and engineering practices across the Microsoft platform and can improve their implementations with our breadth and depth of expertise. As one of the top 25 global partners, Microsoft has awarded MAQ Software eight specializations for meeting their highest standards of service delivery to Fortune 500 companies. With over 1,800 engineers, MAQ Software has globally integrated teams in Redmond, Washington; Plano, Texas; and Noida, Mumbai, and Hyderabad, India, delivering solutions with increased velocity and tech intensity. Our daily delivery and feedback model offers the flexibility to adapt solutions to changing business needs. MAQ Software’s dedication to customer success has led to sustained growth. Inc. magazine has recognized MAQ Software for sustained organic growth by listing us on the Inc. 5000 list twelve times —a rare honor. Engineering culture At MAQ Software, we foster a strong engineering culture with a can-do attitude. Our key managers come from excellent educational backgrounds and have significant experience in growing a company and mentoring software engineers. Due to our smaller size, we are agile and able to adopt the latest technologies and computing trends ahead of larger industry players. As a part of our globally distributed engineering team, our engineers gain exposure to the latest software engineering practices and fast development cycles, providing them with the opportunity to work on challenging technical problems that utilize cutting-edge technologies for fast-paced software delivery. Our collaborative and supportive work environment encourages innovation and growth, making our company an exciting and rewarding place to work. Examples of our projects: • We built an agentic AI solution that redefined event information access for a global technology leader, delivering instant, accurate answers to attendee questions at scale. Using Azure OpenAI Service, Azure AI Search, and Azure Machine Learning, combined with Retrieval-Augmented Generation (RAG), we engineered a secure, multilingual Copilot platform capable of processing data from 22 file formats across multiple sources. Our team leveraged Azure Databricks for advanced data transformation, Azure Front Door for global load balancing, and Microsoft Entra ID with Azure Key Vault for enterprise-grade security. The result: a system that served over 200,000 users, handled millions of interactions, and reduced support requests by 70%, setting a new benchmark for scalable, intelligent, and personalized event experiences., • We built a high-performance reporting solution that redefined data refresh efficiency for a leading office supply retailer, delivering near real-time insights and dramatically faster report access. By integrating Snowflake-managed Iceberg tables into Microsoft Fabric via OneLake shortcuts and leveraging Power BI’s Direct Lake mode, we built a scalable architecture that eliminated data duplication and significantly reduced latency. Our team leveraged Azure Data Lake Storage for external volume dumps, semantic modeling for streamlined analytics, and Fabric F256 SKU with autoscale for optimized compute. The result: report load times dropped by 80%, refresh cycles shrank from 10 days to minutes, and infrastructure costs fell by 60%, setting a new benchmark for enterprise-grade reporting performance., • We helped a global industrial technology leader transform its construction operations by replacing a fragmented, batch-based ERP system with a real-time intelligence solution built on Microsoft Fabric. The previous setup—based on Databricks and Snowflake—struggled with delayed data updates, high maintenance, and siloed systems. By implementing Microsoft Fabric’s Real-Time Intelligence capabilities, including Eventstreams, Reflex, and Power BI dashboards, we enabled real-time data ingestion, anomaly detection, and instant insights. The result: 20–30% cost savings, 50% less IT maintenance, and a 10x improvement in data latency. This empowered faster decision-making, proactive issue resolution, and a more agile, data-driven organization., • We helped a Fortune 500 office supply retailer modernize its reporting by migrating from MicroStrategy to Power BI. The legacy system was costly and inefficient, requiring over 150 duplicate reports and individual licenses for each user. Our solution consolidated these into just five dynamic Power BI reports, each customizable with bookmarks and filters. By leveraging Snowflake and Import Mode, we delivered a scalable semantic model and a user-friendly experience. The result: reduced license costs, faster reporting, and empowered business users with self-service analytics., • Collect requirement specifications to analyze business processes and determine the exact nature of user’s system requirements. Use tools like Microsoft 365 Copilot to summarize stakeholder input and map process flow from documents, emails, and meetings. Collaborate with module leaders and core team members to decide on system architecture., • Analyze existing system structures to identify opportunities for migration to cloud-based platforms. Use GitHub Copilot to assist in refactoring legacy code and Microsoft Azure AI services to evaluate cloud readiness and performance benchmarks., • Analyze user requirements and align them with available enterprise data sources to design solutions that deliver reliable performance and reasonable cost. Use tools such as GitHub Copilot to assist with query optimization and Azure DevOps MCP Server to validate data lineage and dependencies within project repositories., • Design processing steps and recommend system solutions based on user requirements, ensuring clarity and scalability.Develop specifications and workflow (25%), • Prepare software specifications, flow charts, and process diagrams for software programmers to follow. Use GitHub Copilot to generate code templates and automate systems documentation such as design specifications, user manuals, technical manuals, descriptions of application operations, and methodology documentation., • Analyze feasibility using commercially available software systems (e.g., Microsoft Azure versus Amazon Web Services) and reporting systems (e.g., Power BI versus Tableau).Analyze and verify implementation (25%), • Collaborate with systems analysts and programmers to develop data migration tools and define operational workflows for new systems., • Work with software developers to use GitHub Copilot for accelerating code development., • Set up the test environment, use GitHub Copilot to generate test cases, and use Playwright MCP to automate testing and compare data from multiple sources to verify reports for end users.Review implementation status and reporting (10%), • Participate in technical collaboration meetings and periodical reviews of implementation status., • Report weekly task plan to the project management team for implementation of custom software.Training and certifications (10%), • Annual salary range depends on education and experience., • Comprehensive medical, dental and vision insurance with employee premiums paid in full., • 401(k) retirement plan with 3% company match and immediate vesting, • Paid time off (three weeks)

Job Description Who We’re Looking For We’re searching for a seasoned, polished A-Player—someone local to the Dallas area, but with the flexibility and drive to expand beyond the region when strong customer relationships are in play. You understand the ins and outs of data center, cloud, edge, and enterprise licensing solutions. You’re a self-motivated, disciplined, and money-driven technical seller with a competitive athlete’s mindset, capable of managing complex deals and long-term relationships. Your Mission As a Client Advisor (Account Executive) at Alliance Optix, you’ll own the Dallas territory, while being empowered to expand outside the region whenever you have an established client relationship. You’ll be the face of Alliance Optix, driving growth with top-tier accounts and delivering high-value, next-gen IT solutions that solve real business challenges. Key Responsibilities • Manage and grow your territory by leveraging your existing relationships and expanding your reach across the region., • Go Beyond the Region: You’re encouraged to pursue opportunities outside the territory when strong customer relationships exist., • Lead the full sales cycle: From prospecting and relationship-building to negotiation and close, you’ll be the go-to advisor for all things data center, cloud, edge, and enterprise licensing., • Experience: 5+ years of technical sales experience, focusing on data center modernization, cloud solutions, edge computing, and enterprise licensing agreements (VMware, Microsoft, Cisco)., • Relationships: You have 3-5 established relationships in Fortune 1000 or enterprise accounts and understand how to build and expand on them., • Technical Expertise: Deep knowledge of cloud architectures, multi-cloud environments, data center solutions, and enterprise licensing., • Sales Excellence: Proven track record of exceeding sales targets, with experience navigating the customer > reseller > distributor > manufacturer sales cycle., • Competitive Edge: You’re a natural athlete—whether in sports or business, you’re driven to win and lead by example., • Compensation:, • OTE (On-Target Earnings) of $330,000, based on achieving a $600,000 annual commissionable margin., • Additional bonus incentives for surpassing targets., • Benefits:, • Health, dental, and vision insurance., • Life insurance and 401k plan with matching contributions., • Expense budget/plan to support business development activities., • Principle and Engineering Support:, • Dedicated engineering teams and technical architects at your disposal., • Partner-led practices from leading vendors (e.g., Dell, Cisco, Rubrik, Microsoft, Amazon, and more) to ensure best-in-class support., • Advisory support from senior leadership, offering strategic insights and deal structuring expertise. Founded in 2021 and headquartered in Atlanta, GA, Alliance Optix pushes the boundaries of technology advisory and partnerships, delivering forward-thinking solutions in data center modernization, cloud services, edge computing, and enterprise licensing agreements. We’re growing smart and steady, and we’re looking for A-Players ready to make an impact. Culture-Driven. Results-Focused. When we’re not revolutionizing IT strategies, you can find us fishing, surfing, or boarding on weekends, and coming together for team events that foster a strong sense of camaraderie. Powered by JazzHR U3zDUMLi9q

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation, gain knowledge of co

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a timely and professional manner; Maintain acc