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Job Description Only applications submitted through ZipRecruiter will be considered Location: Jacksonville, Florida (In-Office Position) Employment Type: Full-Time About Us We are a growing Personal Injury law firm in Jacksonville, Florida, committed to fighting for justice on behalf of our clients. We pride ourselves on compassionate client service, attention to detail, and delivering results. Our team is collaborative, client-focused, and driven to provide the highest standard of legal advocacy. Position Summary We are seeking a professional, reliable, and detail-oriented Legal Assistant to be the first point of contact for our clients, visitors, and vendors. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to manage multiple administrative tasks in a fast-paced environment. Also, the ideal candidate will assist the attorney with personal injury matters by meeting with clients, preparing legal documents, meeting court and client deadlines, organizing and maintaining responsibility of files, conferring with medical providers and experts, etc. Responsibilities • Greet clients and visitors in a professional, welcoming manner, • Answer and direct incoming calls, take accurate messages, and route calls to appropriate staff, • Oversee the firm’s general email inbox, ensuring all incoming communications are reviewed and directed to the appropriate party promptly, • Conduct thorough intake interviews with clients, gathering all relevant information and documentation to facilitate the legal process, • Sending and tracking letters to clients, • Maintain a tidy and organized reception area, • Schedule client meetings and manage conference room calendars, • Open, sort, and distribute mail and deliveries, • Maintain and organize client files, • Maintain confidentiality of sensitive client and firm information, • Request and review medical records and billing statements, • Calendar and meet deadlines, • Handle a caseload of personal injury matters, • Assist with other tasks as requested by the attorneys or case staff Qualifications • High school diploma or equivalent required; some college or administrative training preferred, • At least 2 years of experience working at a personal injury law firm (plaintiff or defense), • Strong verbal and written communication skills, • Professional appearance and demeanor, • Proficiency in Microsoft Office (Word, Outlook, Excel) and ability to learn case management software, • Strong organizational skills and attention to detail, • $19 – $21/hour (commensurate with experience), • Benefits provided upon request, • Paid time off (PTO), sick leave, and holidays, • Opportunities for growth and advancement within the firm, • Supportive and team-oriented work environment How to Apply Interested candidates should submit a resume describing their qualifications and interest in this position. Job Type: Full-time Education: • High school or equivalent (Required) Experience: • Administrative or Customer Service: 2 years (Required), • Personal Injury Law Office: 2 years (Preferred) Ability to Commute: • Jacksonville, FL 32207 (Required) Work Location: In person

We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team. About the job Entry Level Customer Service Assistant. Respond to customer calls and emails and answer questions about products and services.