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Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Care! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: • Medical, Dental & Vision Insurance, • 401K Plan, • Paid time off and vacation, • Short/Long Term Disability, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Discounts on products and services BDC Responsibilities include: • Answering all incoming calls to the department and scheduling appointments, • Answering all internet inquiries to facilitate appointments into the dealership, • Making phone calls to customers after they have visited the showroom to find out about their experience, • Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat, • Maintains accurate sales documentation in CRM, • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions, • Attends all staff meetings, trainings, and educational classes as required, • Performs other duties as assigned BDC Qualifications: • Must have a clear, articulate, and pleasant speaking voice, • Must be a self-starter, • Customer service and/or telephone contact experience, • Must be dependable and report to work every day on time, • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions, • Must be able to address and answer customer requests via phone and e-mail, • Strong organizational skills and the ability to effectively multi-task, • Excellent bilingual communication skills a plus (writing and speaking), • Excellent follow-up skills, • Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours, • Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others, • Must be a "people person" but still know how to control the conversation, • Professional appearance and demeanor, • Must have an excellent attendance record and a commitment to being on time, • Excellent telephone skills, • Proficient computer and internet skills

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR pblVsrkVAC

Job Description Under the supervision of the Assistant Director of the Onestop or designee, the Enrollment Services Generalist is cross-trained in basic tier one service-related concerns in BCC’s One-Stop Center. The One-Stop Enrollment Services Generalist provides support and is knowledgeable of basic functions related to enrollment, registration, student records, student financial aid, scholarship programs, placement testing, advising, college life, career services, on-line resources, and academic support services. POSITION SUMMARY Responsibilities included but are not limited to: • Student Engagement and Support: Serves as the primary point of contact for students, parents, and visitors who come to the Enrollment Services One-Stop Center. * Responds to inquiries via in-person, phone, email, and text/chat, offering comprehensive and accurate information regarding admission procedures, registration, and financial aid. Maintains records of all interactions through appropriate software. * Engages in initial front facing interactions with students and parents. Provides the highest level of customer service in assisting students with the desired service when entering the One Stop. * Demonstrates a working knowledge of other College departments and their functions to ensure students are aware of academic support services, counseling, and extracurricular activities. * Assesses students’ needs and queues them accordingly in the Q-Flow Student System. * Maintains records of students served and services through the Q-Flow Student System. * Admissions and Testing: * Assists students in the enrollment process by providing basic application assistance and information regarding placement testing, waivers, multiple measures, etc. * Provides support for the administration and proctoring of tests within the One-Stop. * Provides basic information on BCC policies related to transfer, readmission, stop-outs, visiting, non-degree, and high school students. * Advising, Career, Transfer, and Guidance: * Conducts academic advising, career, and transfer screenings, ensuring students are appropriately queued to advisors/counselors. * Assists students in selecting course sections and understanding basic advising and general education requirements. * Registration, Documentation, and Record Management: * Provides basic registration assistance to students. * Maintains accurate and organized student records and performs scanning and verification of documents as needed. * Reviews and processes enrollment-related paperwork, ensuring its accuracy and timeliness. * Processes Laserfiche forms including but not limited to: Remote Registration Forms, Withdrawal Forms, Change of Student Data Forms, Enrollment Verification Forms * Financial Aid and Scholarship Support: * Possesses a strong understanding of the financial aid application process, including the ability to explain eligibility requirements, provide basic award information, and collect required documentation from students. * Provides basic information about scholarship opportunities. * Payment and Billing: * Offers support for students regarding tuition, fees, payment options, and payment deadlines and refers to the Bursar as necessary. * Assists students in setting up payment plans and utilizing self-service payment methods. * Technology and Systems: * Proficiently uses enrollment-related software and databases to access and update student information (Ellucian Colleague, self-service, etc.). * Continuous Improvement: * Participates in internal College training and professional development opportunities to stay updated on enrollment services policies, procedures, and regulations. * Collaborates with supervisors to proactively identify areas for process improvement and suggest enhancements to streamline the enrollment process and enhance the student experience. * Maintains knowledge of college policies and procedures and remains current in knowledge of deadlines and general college policies/protocol that relate to financial aid, tuition payment, testing, class registration, add/drop and withdrawal from classes. * Performs other related duties and attends functions as assigned. SPECIAL SKILLS AND QUALIFICATIONS Education: Associate’s degree required. Experience: Three (3) Years’ experience in higher education or in the private business sector with specific experience in customer services (preferably student services). Other: Flexible schedule to meet department needs. Some evenings, weekends and extended hours may be required. Knowledge, Skills, and Abilities: Demonstrates understanding of the community college mission and practices a policy of inclusion. Able to communicate effectively with a diverse population. Exhibits proficiency in all aspects of Microsoft Office suite, Ellucian’s Colleague, and other software that serves students and stakeholders. Committed to assisting students and providing awareness to the community all while striving to provide excellent customer service. Displays strong interpersonal and communication skills, with a high level of empathy and active listening. Displays knowledge of enrollment services processes and regulations and exhibits proficiency in using enrollment-related software and databases. Able to manage multiple tasks, perform well under pressure, meet deadlines, and adapt to changing technology and procedures. Exhibits strong skills in: * Problem Solving * Organization with Attention to Detail * Technology * Interpersonal Interactions * Customer Service * Collaboration * Oral and Written Communication * Collaboration and Teamwork * Student Centeredness * Learning New Processes and Technologies Quickly * Ability to Plan, Organize and Report on Outcomes SALARY AND BENEFITS • Annual Salary is $45,000-$49,500, • NJ Educator's Health Plan with Free Dental and Vision. NJ State Pension Plan., • 403B plan, • Tuition Reimbursement/Waiver, • 13 vacation days, 15 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days, all designated holidays and 5 non-designated holidays a year. Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Bilingual Virtual Sales Representative (Cold Caller) As a Bilingual Virtual Sales Representative, your primary role will be to conduct cold calls, set appointments, and close sales, making at least 100 calls a day. You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographic markets in the United States Metro Regions. You will be primarily focused on selling and setting appointments to offer major company postpaid cell phone plans. You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat). In this role, you’ll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, you’ll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service. What will it take to succeed? In addition to your cold calling focus, high energy, positivity, professionalism, and ease with on-camera interactions will be key to your success. These skills, combined with a competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity. You’ll also be required to: • Cold call at least 100 potential customers per day to set appointments and close sales., • Reach out to markets in New York and New Jersey to generate leads and close sales, communicating effectively in both English and your Bilingual language., • Sell and set appointments to sell major company postpaid cell phone plans to customers., • Consistently display a high-energy, positive, professional, and friendly willingness to assist customers through video, chat, or telephone interactions., • Possess a competitive spirit and desire to meet and exceed sales goals., • Continually maintain working knowledge of all company products, services, and promotions., • Make recommendations according to customer needs., • Utilize operational systems to process purchases of all products and services., • Multi-task in a fast-paced team environment., • Educate and engage customers through product demonstrations over video software., • Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service., • Ensure adherence to channel-specific methods, procedures, and clean-desk policies., • Prior experience at AT&T, T-Mobile, or Verizon is required., • Bilingual proficiency in Hindi, Urdu, and English is required., • High energy and the ability to maintain a positive and professional demeanor throughout the workday., • 1-3 years of cold calling, retail, customer-facing, and/or call center sales experience. Pay: From $18.00 per hour Expected hours: 40 per week Benefits: • Commission pay, • Performance bonus, • Great Neck Plaza, NY 11021 (Required)

Job Description Luxury Jewelry Consultant - Garden City / Long Island, NY As a Luxury Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Curious about a day- in- the- life? Learn more on our blog here or learn about Oval Diamonds from Kelly, our SF team member, here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer., • Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry., • A passion for the customer., • A drive to exceed goals., • A keen eye for details., • Clear and concise communication. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR unNr73zAvH

Job Description Jewelry Stylist (Part Time) - Roosevelt Field Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Roosevelt Field Showroom. The targeted budget for this position is $22 - $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR yJXKC64Hsd

Job Description Retail Sales Associate - Roosevelt Field, NY Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field Showroom location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR WiUkPl46oX

Job DescriptionAVIGAIL ADAM LOCATION: New York City, NY POSITION:: Retail Store Sales Associates HOURS :Full Time SCHEDULE: Flexible-days/nights/weekends HOURLY: $19-$23 based on experience (or lower hourly and unlimited bonus) Are you passionate about helping others feel beautiful and seen? Do you thrive on creating amazing, powerful, personal client experiences? Do you love leading a team? We do too. Let's chat! Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our brand is a belief in empowering individuals to embrace their inner goddess and awaken their compassionate, caring selves. We craft each piece with vegan materials, vintage metal findings, reclaimed pearls and crystals, and with a dedication to minimizing our environmental footprint. Our creations reflect a commitment to sustainability and kindness. YOU: *A Sales Driver! *Passionate about helping clients feel beautiful *retail or other customer facing experience - 1+ years of experience minimum *luxury retail and/or beauty experience *hair experience is a plus *highly motivated, energetic, empathetic *offer exceptional customer service *naturally able to connect with people and build relationships *a power seller but always in an authentic, organic way *looking for a new growth opportunity *flexible schedule (nights, weekends, holidays) US: *competitive wage based on experience *high bonus potential based on sales *unlimited opportunities for growth *creative and inspiring environment *paid time off *50% employee discount *looking forward to speaking to you!

Job Description Crumbl Cookies Manager Benefits • Cell phone reimbursement, • Monthly Bonus, • Regular performance collaboration and career growth opportunities, • Management outings, • Paid Time Off, • Sick Time If you aspire to be a part of a company that is world-class and represents the country's best brand in gourmet cookies, then this the path is right for you. This is an incredible opportunity to join the fastest growing cookie company in America, as we plan for rapid growth in bringing the Crumbl Cookie brand to communities who haven't had the chance to indulge in this one-of-a-kind cookie experience. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers. Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned raving fans service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed. Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety • LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl., • OPERATIONS: Support the manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc, • RAVING FANS SERVICE: Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl., • STORE METRICS & NEW CUSTOMER AQUSITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers., • COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well., • TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed., • ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis., • CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed. Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People | Excellence • CHARACTER: Naturally has strong personal values and displays these through actions and words., • WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities., • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience., • EDUCATION: Prefer an associate degree or higher. The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We plan to develop and promote from within for future roles that will be needed as we grow. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Description Jewelry Sales Consultant - Brooklyn, New York Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Etxlhabslm

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0nz39kKVJ4

Job DescriptionBenefits: • 401(k), • Paid time off, • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Health insurance, • Opportunity for advancement, • Training & development Location: Salary: $18$24/hour (depending on experience) or $38k$50k/year full-time Were a growing team looking for an organized go-getter to keep things running smooth. Youll be the friendly face (and voice) our clients lovehandling scheduling, estimates, follow-ups, and payments without missing a beat. What youll do: Manage client calendars: book jobs, set start dates, reschedule when life happens Send out estimates and invoices Follow up on paymentspolite but firm Check in regularly with customers via phone/email/textbuild trust, spot issues early Keep our office humming: answer calls, track supplies if needed, manage customer requests Who were after: 2+ years in admin, customer service, or coordination (office experience a big plus) Killer phone skillswarm, clear, no-nonsense Solid with Google Workspace or Microsoft Office (Excel for tracking, Outlook for emails) Detail-obsessed, multitasker who stays calm when its busy Bonus: experience chasing invoices or using CRM tools, google sheets or excel skills a huge plus Perks: Full-time, MondayFriday, 08:30-04:30 Health/dental after 90 days Paid time off + holidays Room to growmaybe into ops manager someday If youre the type who loves keeping people happy and details locked down, apply now! Send resume + quick note: Why youd rock this role. Were small but mighty. Lets chat.

Job Description Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Installer you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it. You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly. If you are looking for a company that values your success, where you can grow your career and take control of your income, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer. · Incredible pay – You’ll make between $60,000 and $100,000 per year as a door installer – We give you everything you need to succeed. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. · Autonomy – You’ll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Door Installer As a Garage Door Installer, you’ll be responsible for repairing and installing garage door parts and equipment on-site at our customer’s location. · Diagnose and Repair – You’ll be responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs. · Educating the Customer – You’ll explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, you’ll review and explain it to customers so that they fully understand the work performed. · Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, you’ll sell services to the customer using a good/better/best model. You’ll also collect payment from the customer. · Manage Inventory in Your Vehicle – You’ll need the right equipment, tools, and products to properly sell the job and service the equipment. How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Door Installer Role Basic Position Requirements · Must have mechanical aptitude and technical skills. · Must be able to lift 50 pounds independently. · Must be able to bend, climb, kneel, and stand for extended periods of time. · Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled. · Have interpersonal skills to communicate effectively with customers and solve issues. · Communicate and work effectively in a fast-paced environment. · Be reliable and able to serve our customers following our process. Knowledge · Experience in the garage door industry is preferred but not required – we will train you. · Must be able to use a computer and/or tablet. You can’t be afraid of technology. · Must be able to use hand tools and operate mechanical equipment. Pay and Benefits We offer competitive pay that will meet or beat any trade. · Comprehensive Benefits · Bonuses & Incentives · Company-provided vehicle · PTO and Vacation · 401K Plans At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops., • Being the liaison between escalated customer issues and managers., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity and teamwork, • Monitor the safety of employees and guests., • Conduct and submit various reports as assignedRequirements:, • Comfortable and effective working outdoors in various weather conditions, • The ability to provide excellent customer service, • Ability to work in all weather conditions, • Outstanding interpersonal and communication skills, • Organized and attentive to detail, • The ability to manage crowds and remain calm in stressful situations, • The ability to stand for long periods., • Willingness to work on weekends and holidays, • The ability to work with google office applications, e.g., docs, sheets, email, chat Benefits: • Employee discount, • Health insurance, • Paid TrainingSchedule:, • 8-hour shift, • Day shift, • Holidays, • Night shift, • Weekend availabilitySupplemental Pay:, • Bonus pay Powered by JazzHR 8BfN3MpYcS

Job Description Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Installer you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it. You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly. If you are looking for a company that values your success, where you can grow your career and take control of your income, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer. · Incredible pay – You’ll make between $60,000 and $100,000 per year as a door installer – without experience or a college degree! We give you everything you need to succeed. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. · Autonomy – You’ll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Door Installer As a Garage Door Installer, you’ll be responsible for repairing and installing garage door parts and equipment on-site at our customer’s location. · Diagnose and Repair – You’ll be responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs. · Educating the Customer – You’ll explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, you’ll review and explain it to customers so that they fully understand the work performed. · Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, you’ll sell services to the customer using a good/better/best model. You’ll also collect payment from the customer. · Manage Inventory in Your Vehicle – You’ll need the right equipment, tools, and products to properly sell the job and service the equipment. How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Door Installer Role Basic Position Requirements · Must have mechanical aptitude and technical skills. · Must be able to lift 50 pounds independently. · Must be able to bend, climb, kneel, and stand for extended periods of time. · Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled. · Have interpersonal skills to communicate effectively with customers and solve issues. · Communicate and work effectively in a fast-paced environment. · Be reliable and able to serve our customers following our process. Knowledge · Experience in the garage door industry is preferred but not required – we will train you. · Must be able to use a computer and/or tablet. You can’t be afraid of technology. · Must be able to use hand tools and operate mechanical equipment. Pay and Benefits We offer competitive pay that will meet or beat any trade. · Comprehensive Benefits · Bonuses & Incentives · Company-provided vehicle · PTO and Vacation · 401K Plans At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Sales Manager (Webinar & Enrollment) – Real Estate Investment • Location: Short Hills, NJ (Hybrid), • Salary + Uncapped Commission: Targeting $120k+ OTE? Base of $60K with anticipated $60K in commission. The Opportunity PrideStaff is exclusively recruiting for a high-growth Real Estate Investment Academy led by a nationally recognized industry expert and TV personality. We are seeking an Enrollment Specialist who can operate as a high-level "right hand" in a fast-paced, high-stakes sales environment. This is not a standard "customer service" or "admin" role. You will be responsible for driving the enrollment of a premium, two-year real estate coaching program. You will work behind the scenes on live digital events and lead the charge to convert interest into long-term students. Key Responsibilities • Drive Webinar Enrollment: Actively market and draw prospects to sign up for live webinars through strategic outreach., • Live Webinar Production: Manage the "behind-the-scenes" of live digital events—facilitating the slide deck, moderating the chat, and handling real-time Q&A while the Principal hosts., • High-Ticket Closing: Convert both "warm" leads (fans/followers) and "cold" traffic (paid ads) into the Academy’s elite two-year coaching program., • Strategic Follow-Up: Execute high-volume outbound calls and lead management for attendees who did not enroll during the live event, overcoming objections and closing the sale., • Pipeline Management: Maintain a rigorous follow-up schedule within the CRM to ensure no lead is left behind. Requirements & Qualifications • Sales Experience: 3+ years of proven success in high-ticket sales or enrollment coaching., • Industry Preference: Specific experience in Real Estate Investor Education is highly preferred., • The "Closer" DNA: You must be comfortable pitching a high-value product with a recurring monthly subscription model., • Technical Proficiency: Experience running webinar platforms (Zoom, WebinarJam, etc.) and multitasking in a live environment., • Local Presence: Candidates must reside in New Jersey. While the role offers remote flexibility, you must be able to attend in-person training and strategy sessions at the Short Hills office as needed. Why Apply? • Competitive Pay: $60k Base with a commission structure designed for high-achievers to clear $120k+., • Culture: Join a "Rockstar" environment with a brand that is scaling nationally.

Online Chat Representative Are you an experienced Online Chat Representative looking for a new challenge? Do you value customer service and helping your community? Are you motivated, energetic, and excited to become part of the team? If so, you might be our next new team member! Perk Of This Role Fu

Key Responsibilities: Manage customer inquiries via live chat (multiple chats at once) Resolve complex or escalated issues beyond entry-level agents Provide accurate product/service information Review chats for quality assurance and compliance Collaborate with supervisors to improve processes Core S

Job Description We are hiring a reliable and customer-oriented professional to join our remote team. In this role, you will help coordinate client needs, provide support, and ensure a seamless experience from start to finish, including assisting those preparing for travel and special experiences. Key Responsibilities • Provide timely support through email, chat, and phone, • Assist with scheduling updates, changes, and client requests, • Share relevant details to help clients stay informed and prepared, • Follow up before key dates to ensure readiness, • Resolve concerns while maintaining a high level of service, • Friendly, professional communication style, • Customer service or coordination experience preferred, • Strong attention to detail and organization, • Ability to multitask and work independently, • Fully remote role with flexible hours, • Comprehensive training and support, • Collaborative team environment, • Opportunities for advancement, • Work in a dynamic environment supporting client travel experiences, • Access to travel-related perks and incentives

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 1KLm5A3ROn

Job DescriptionBenefits: • Dental insurance, • Health insurance Position Overview: We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key Responsibilities: • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously., • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution., • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges., • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity., • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences., • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations., • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus., • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus., • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude., • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook., • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed.Why Choose Ten Lifestyle Group?, • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact. As a Certified B Corp, we’re not just about luxury. We are deeply committed to social and environmental responsibility, ensuring our impact is positive in every aspect. Our Values At Ten, we put our members first by providing reliable information and personalized service with a smile. You’ll need to demonstrate: • Leadership and Initiative in your daily tasks, • Critical Thinking and Problem-Solving skills, • A Commitment to Continuous Improvement, • Adaptability in a fast-paced environment, • Professionalism and Respect within the team, • Basic English (A1) to intermediate (B1), in both written and spoken communication., • A minimum of 2 years of customer service experience, ideally within travel agencies or the tourism sector., • Proficient multitasking abilities and comfort navigating a fast-paced, web-based environment, including the Microsoft Office suite., • Global experience is a plus!, • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience , or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0ec3MmiJVZ

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Clinic Outreach Manager (COM) plans and implements all aspects of outside sales/business development, community and clinical outreach, and referral development and maintenance for Amen Clinics Inc. (ACI). They must possess the ability to plan, direct and implement all facets of referral development and account management, including developing a robust marketing plan and having the ability to prioritize duties to successfully reach their defined goals. The COM is responsible for driving results within the assigned accounts and territories and for obtaining new accounts that achieve maximum profitability and growth for ACI. This position must be able to work well with clients, management, and peers. It also requires ensuring that the organization’s marketing and outreach efforts are meeting the high standards established and are consistent with the vision, mission, and goals of ACI and is in accordance with its by-laws. Essential Duties & Responsibilities: • Autonomously facilitates and maintains consistent business development activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled., • Responsible to meet and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams, • Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences, • Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity, • Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions, • Makes customer-focused decisions, both independently and with the support and direction of management, • Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results., • Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports, • Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind., • Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM, • Establishes and maintains relationships with industry influencers and key community and strategic partners., • Constructs and adheres to identified and approved outreach budget, • Coordinate and lead weekly tours for prospective professional referents, • Organize and coordinate trainings, community events, and in-service professional events, • Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly, • Provide weekly and monthly activity and accounts reports to supervisor, • Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone, • Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone, • Bachelor’s Degree in related field preferred (e.g., Business, Communications, Marketing), • Minimum five years’ experience in sales and/or business development. Specific experience in behavioral healthcare field is preferred., • Must have strong references, • Must be able to work independently and productively with minimum supervision., • Must exhibit excellent communication skills (oral and written)., • Ability to speak effectively before key stakeholders, groups and organizations., • Ability to plan and organize community and provider events., • Works collaboratively with the outreach team, clinic teams and the admissions team to meet defined ACI goals., • Ability to establish and maintain professional atmosphere for employees, clients and customers., • Ability to expertly and aggressively market and sell company’s brand and services as a “hunter” of new accounts and an “account manager” of existing accounts., • Updates job knowledge by participating in educational opportunities, attending industry events and conferences., • Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts, • Requires flexibility in both working hours and days of work, • Requires ability to travel on a regular basis for meetings conferences and events., • Knowledge of mental illnesses & treatment strategies, • Knowledge of MS Office and CRM’s, • Timely follow-up on all professional inquiries and leads (within 24 hours)

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Active Support Team: The Active Support team is transforming post-purchase experiences. Our mission is to resolve as many customer issues as possible instantly, without a live agent, while ensuring exceptional service when human support is needed. About the Role: As an Software Engineer II (Backend), you'll build 0-to-1 features for our AI-powered chatbot, creating step-by-step experiences that help customers resolve issues directly in chat using OpenAI and Claude. You'll own a key part of the customer journey; handling orders, ticket substitutions, and refunds, impacting millions of users worldwide. Location: Hybrid (3 days in office/2 days remote) – New York, NYWhat You'll Do • Build and scale intelligent systems from the ground up, shaping the future of automated customer support globally., • Develop agentic AI that takes action on behalf of users, resolving issues faster and smarter., • Create cutting-edge backend solutions powering millions of customer interactions worldwide., • Exposure to AI-Driven User Experiences: hands-on experience building real-world products that integrate and present AI-powered functionality., • Collaborative Engineering Environment: work alongside software engineers of varying experience levels in a team that values thoughtful execution and shared ownership., • 2 - 4 years of software development experience across languages such as Java, Python, Go, or C#, • AI experience with interest in building AI-enabled interfaces and workflows; exposure to tools like ChatGPT, Claude, or other LLM-based systems., • Product-oriented mindset with a passion for building intuitive, high-quality user experiences that balance technical correctness., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job Description Our Fin-Tech client is looking for a Customer Service Representative for a contract opportunity in Iselin, NJ! Job Overview: Our client is looking for a motivated professional who can work independently in a fast-paced, customer-centric environment while continually understanding the ever-changing needs of today’s customer. The Customer Service Representative (CSR) supports the Client Services team with day-to-day duties. The CSR may assist with all types of customer-related inquiries which include inbound and outbound calls. This position requires the CSR to resolve escalated customer inquiries while maintaining an exemplary level of service to reflect a pleasant client experience. The ideal candidate will understand how to eloquently speak to our clients via all contact channels (Phone, Email, Live Chat) and is responsible for providing support for all customer relationship management requirements. This may include payment processing, initiating payment due date changes, updating client personal information, and reviewing documentation for processing. What You will Do: • Provide exceptional customer service in a timely fashion, • Respond to customer inquiries via telephone and internal portal, • Respond to customer inquiries with written business correspondence when needed, • Interact with cross-functional teams to resolve client issues, • Possess excellent customer service and office administrative skills, • Have knowledge of Customer Relationship Management (CRM) systems, • Maintain upbeat, positive attitude and an approach to work rooted in professionalism, • Have comprehensive knowledge of customer service, • Possess excellent verbal and written communication skills, • Exemplify strong problem-solving skills, • 5+ year’s experience of demonstrated performance in a goal-driven & customer-focused environment preferred, • 4-year college degree from an accredited institution, • Knowledge of payment processing with Debit Card and ACH, • Strong proficiency with Microsoft Office applications, • Knowledge of financial services and installment loans a plus

Job Description Retail Styling Assistant - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in of our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • What We Offer. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:, • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR ru8EMBbEog

Job Description Position Overview About Fetch At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. About the Industry The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care. P&C License Preferred We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the North Shore Animal League in Port Washington, NY. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to create the best outcome. REQUIREMENTS • Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Port Washington area, • Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products, • Turning prospects into loyal clients, raving fans, and repeat customers, • Accurately recording prospect and customer information in Fetch CRM, • Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly, • Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings, • Collaborating with leadership to identify opportunities for new business, • Communicating with your peers via chat to identify challenges and successes, • Virtually attending monthly company meetings or check-ins as required, • Managing expense budget and submitting completed reports monthly, • Managing all administrative tasks and responsibilities relative to the partnership, • Living up to Fetch’s commitment to continuously exceed customer expectations SKILLS • Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent, • Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements), • Proven self-starter with 3-5 years of in an animal care role, • Energized by being an industry pioneer, • Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face), • Familiar with animal health or animal welfare a plus, but not required, • Ability to think and act independently within a fast-paced sales cycle, • Proven success in building relationships using a consultative, solution-focused approach, • Demonstrated customer service skills and the ability to understand Fetch's customers’ needs, • Must be willing to travel to various industry events as required, • Excellent verbal, interpersonal and written communication skills, • Excellent team player; proven ability to apply innovative ideas and critical thinking Professional Traits that are not unique to this position, but necessary for Fetch employees: • Exhibits excellent business judgment, • Positive attitude, • Sets the bar high for team standards, • Is action and results-oriented and self-reliant Compensation • The pay range for this position is $55,000 - $100,000 on a full-time basis, • Along with base salary, your position may qualify for additional bonuses, • This position is eligible for the Company’s bonus plan(s) Benefits & Perks At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below. • Comprehensive Medical, dental, and vision plan for you and your family, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available, • Highly competitive 401(k) matching, • Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days, • Paid company (9) holidays, including (1) floating holiday, • Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year, • Educational Assistance Program, • Fetch Discount Perks Program, • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations, • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible, • Employee Referral Incentive, • Tuition Assistance, • Commuter Benefits, • Employee Assistance Program (EAP) Pay Range $55,000 - $100,000 USD Recruiting Fraud Alert At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement About the Role Were looking for a motivated and dependable Junior Customer Service Associate to join our team. This is a great opportunity for someone starting their career who enjoys helping people and wants to gain experience in customer support and client relations. Youll work with our team to assist customers, answer questions, and ensure every customer has a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, and chat, • Provide accurate information about products and services, • Assist customers with orders, account updates, and general requests, • Resolve basic customer concerns and escalate complex issues when needed, • Maintain detailed notes of customer interactions in our system, • Support the customer service team with daily tasks and follow-ups Qualifications • Strong communication and interpersonal skills, • Friendly, professional, and customer-focused attitude, • Basic computer and data entry skills, • Ability to multitask and stay organized, • Previous customer service or retail experience is helpful but not required What We Offer • Competitive hourly pay, • Paid training and onboarding, • Opportunities for career advancement, • Flexible scheduling options, • Supportive team environment, • Health benefits available for full-time employees Schedule • Full-time and part-time roles available

Job Description Customer Experience Manager - Manhattan, NYC We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Flatiron showroom location. The targeted salary budget for this position is $80k - 95k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Innovate and bring new ideas to enhance processes and customer engagement. Qualifications:, • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 227LAA6qqC

Job Description Salary: $58,000 to $63,000 per year Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. Who We Are • #1 Selling Furniture Brand in the World, • #1 Retailer of Furniture and Bedding in the United States Our Culture & Team Member Programs At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, guests, and communities: • Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16), • Give a Day: Paid volunteer day annually with an approved organization, • Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management, • Life Resources: Quarterly events supporting finances, relationships, health, and wellness, • Team Member Relief Fund: Financial assistance for unexpected life events, • SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving Position Overview The VM is responsible for executing and achieving all corporate visual merchandising strategies and business goals. The VM is accountable for fostering and maintaining an inclusive and collaborative work environment that drives business results, promotes amazing guest experiences, and maintains a highly engaged team of store employees. The VM may have multiple store responsibilities and effectively manages all day-to-day functions of stores including the guest experience, visual merchandising, operational excellence, and employee engagement. Essential FunctionsMerchandising/Visual * Implement and execute all corporate visual merchandising directives and ensure the execution of effective merchandising strategies. * Lead store merchandising assortment walkthroughs by analyzing sales data to visual merchandising and following up with actionable steps to drive store assortment optimization. * Ensure proper signage is being utilized to market in-store products effectively. * Follow operating visual standard procedures inclusive of signage, presentation of all displays, fixtures, and all furniture collections. * Responsible for the maintenance of all areas in the showroom and warehouse ensuring organization and cleanliness. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) Organize and conduct store meetings with clear actionable and effective communication and professional presence demonstrating in-depth Product Knowledge of the merchandise. Handle all guest interactions via telephone, email, chat or in person professionally. Operations * Keep a high level of peer-to-peer accountability while managing, driving, and auditing stores to obtain 100% compliance with all visual processes as well as Operations, Guest Experience, Finance, Delivery, and Payroll. * Eliminate waste by improving processes, leading and conducting biannual store inventories in collaboration with the Store Operations Team. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * Eliminate waste by improving processes, managing, and conducting store inventories in collaboration with the Store Operations Team. * Over-communicate the "Why" behind everything and Build and maintain effective communication with members of the corporate office, property management, and other store teams. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) organize and conduct store and corporate meetings with clear actionable and effective communication and professional presence. * Exhibit proficiency in computer programs used by the Company including: Word, Excel Sales Generation * Follow store operating procedures to support the sales team to drive overall sales. * Place a high priority on the needs of our team members by coaching them to best self to deliver an exceptional guest experience utilizing the leadership toolkit to transfer product knowledge. * Be relentless about amazing our guests and passionate about our communities by collaborating with Regionals and Marketing team to maximize all special events such as Holidays, VIP and Grand Openings Customer Service * Follow our standard operating procedures by utilizing work instructions and ensuring that all team members are properly and consistently providing an amazing guest experience. * Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations quickly and effectively in collaboration with direct stakeholders. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. Human Capital * Always encourage team members on their best self-journey by Maintaining a focus on continuous learning and development by actively onboarding and training team members in alignment with our core values and the way we play. * Execute and deliver performance appraisals for direct reports to identify opportunities and strengths to place qualified individuals as new openings become available ultimately. * Address conflict quickly, directly, and privately with the intent of building a stronger relationship by leading courageous coaching for successful meetings with store team members in alignment with our core values and mission statement. * Make work enjoyable by coordinating and driving team member benefit programs, engagement events, recognition, and celebrations for store team members. * Participate in manager and cross-training programs to elevate leadership performance and advance on self-best journey. The VM may occasionally perform non-exempt duties, such as unloading trailers or merchandising as needed for proper store operation. The VM will also perform other duties as assigned from time to time; have the ability to lift, lower, push or pull furniture up to and in excess of 100lbs and to stand for long periods of time. Schedule Expectations * The VM is scheduled to work a minimum of 40 hours per week; the number of hours worked will increase during specific Market events, holidays, blackout periods, vacation coverage, or for other business needs. * Regular attendance at home stores and coverage at adjacent regional stores, and support for projects at all stores for business needs are essential functions of this position. * 25-50% travel within the geographic region. Education & Experience Requirements * BA or BS degree in retail management, visual merchandising, graphic design, interior design, marketing or related field required; Equivalent experience may be considered in lieu of education. * Minimum of five years' experience in retail visual merchandising or design required; furniture retail experience preferred. * Three to five years of supervisory experience required.

Job Description Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Installer you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it. You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly. If you are looking for a company that values your success, where you can grow your career and take control of your income, we would love to talk to you. Apply at Precision Garage Door Service today! Why You’ll Want to Join the Precision Garage Door Service Team As a vetted franchise owner, we’re a leader in the industry, focusing on the customer experience and your career. You’ll receive: · Professional training and development – Our goal is for our door installers to do each and every job safely and correctly. You can make a good career as a garage door installer. · Incredible pay – You’ll make between $60,000 and $100,000 per year as a door installer – without experience or a college degree! We give you everything you need to succeed. · A team invested in your future – We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back. · Support from our office – We have one of the best office teams in the industry. We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best. · Autonomy – You’ll have a lot of independence as a garage door installer, with your own company-provided vehicle and flexibility in how you help customers throughout the day. · Support from the Team – Just because you are on your own doesn’t mean you are completely isolated from the rest of the team. We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well. · Friendly Competition and Accountability – We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes. · One of the Best – As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service. We also set a high bar in compensating and taking care of our employees, providing the best benefits packages and compensation opportunities. Your Responsibilities as a Door Installer As a Garage Door Installer, you’ll be responsible for repairing and installing garage door parts and equipment on-site at our customer’s location. · Diagnose and Repair – You’ll be responsible for repairing garage doors, door operators, replacing worn or broken door parts, installing new equipment including doors, and replacing springs. · Educating the Customer – You’ll explain in detail and help the customer understand their options to repair the issue and prevent future ones. After the work is done, you’ll review and explain it to customers so that they fully understand the work performed. · Sell Service, Repairs, and New Equipment – Using our proven model, which we train you in, you’ll sell services to the customer using a good/better/best model. You’ll also collect payment from the customer. · Manage Inventory in Your Vehicle – You’ll need the right equipment, tools, and products to properly sell the job and service the equipment. How to Succeed in this Role · Maximizing Your Time – You will stay busy by fully addressing the customer’s needs and offering them the best solutions, and managing your time throughout the day to help as many customers as you can. This allows you to control your own income. · Quality Work – You’ll make sure the job gets done right the first time. · Wowing the Customer – Customers will be happy and leave glowing reviews. · Commitment to Safety – You drive and work safely. Requirements for the Door Installer Role Basic Position Requirements · Must have mechanical aptitude and technical skills. · Must be able to lift 50 pounds independently. · Must be able to bend, climb, kneel, and stand for extended periods of time. · Must be able to work in the heat and cold, both outside and inside garages that may not be temperature-controlled. · Have interpersonal skills to communicate effectively with customers and solve issues. · Communicate and work effectively in a fast-paced environment. · Be reliable and able to serve our customers following our process. Knowledge · Experience in the garage door industry is preferred but not required – we will train you. · Must be able to use a computer and/or tablet. You can’t be afraid of technology. · Must be able to use hand tools and operate mechanical equipment. Pay and Benefits We offer competitive pay that will meet or beat any trade. · Comprehensive Benefits · Bonuses & Incentives · Company-provided vehicle · PTO and Vacation · 401K Plans · $30.00-$50.00/ hourly depending on experience At Precision Garage Door Service, we take pride in building a strong team and a sophisticated reputation. With our training and processes, the sky is the limit for your success in this industry. If you are ready to put your customer service and mechanical skills to work to elevate your career, then we want to hear from you. APPLY TODAY!

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time.Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We are a fast-growing international distributor of other tobacco products (OTP) including cigars, pipe tobacco, smokeless tobacco, and alternative nicotine products seeking a detail-oriented and personable Customer Service Representative to join our operations team. In this role you will serve as the primary point of contact for wholesale customers, retail accounts, and internal teams across inbound phone calls, text, live chat, and email. You'll manage the full order cycle from entry through fulfillment confirmation, ensuring every interaction reflects our commitment to accuracy, speed, and professional service. K E Y R E S P O N S I B I L I T I E S • Answer and manage inbound phone calls from wholesale and retail customers, • Respond promptly to customer texts, live chats, and internal employee inquiries via company platforms, • Accurately enter, process, and confirm customer orders in the company's order management system SAP B1, • Provide real-time order status updates to customers and internal sales/logistics staff, • Coordinate with warehouse and logistics teams to track shipments and expedite urgent orders, • Maintain accurate records of all customer interactions and order activity in the CRM, • Assist with back-order management, substitutions, and product availability inquiries, • Support the sales team with account inquiries and promotional order processing, • Escalate complex issues to supervisors and follow up to ensure resolution, • Uphold all regulatory and company compliance standards related to OTP sales and distributionR E Q U I R E D Q U A L I F I C A T I O N S, • High school diploma or equivalent; associate degree preferred, • Strong verbal and written communication skills across phone, text, and chat channels, • 2+ years of customer service experience, preferably in wholesale distribution or related industry, • Proficiency with order management or ERP systems, preferably SAP B1, • Comfortable working in a multi- channel, high-volume environment simultaneously, • Exceptional attention to detail and data-entry accuracy, • Ability to remain composed and professional under pressure, • Must be 21 years of age or older (industry regulatory requirement)P R E F E R R E D Q U A L I F I C A T I O N S, • Experience in the tobacco or OTP wholesale industry, • Experience working in SAP B1, • Prior experience using live-chat or SMS-based support platformsThis position is primarily office-based with extended periods of sitting, computer use, and telephone activity. The work environment is fast-paced and collaborative. Occasional overtime may be required during peak seasons or trade show periods. We are an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

Job Description Customer Experience Assistant Manager - Garden City, Long Island Position Overview: The Customer Experience Assistant Manager for our Garden City showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $65-67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life Insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR rmDaMjH49x

Job Description Job Title: Customer Service Representative Position Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative who is passionate about providing exceptional support to our clients. The ideal candidate will play a pivotal role in ensuring customer satisfaction and driving success in our customer service department. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat - Resolve customer issues efficiently while maintaining a high level of customer satisfaction - Maintain a thorough understanding of company products and services to provide accurate information - Document and update customer records based on interactions - Collaborate with team members and other departments to resolve complex cases - Identify opportunities for process improvements and provide feedback to enhance customer service operations - Assist in training and mentoring new customer service team members Qualifications: - High school diploma or equivalent; a bachelor's degree is preferred - Proven experience in a customer service role, with a track record of providing proactive customer support - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work effectively in a fast-paced environment and manage multiple tasks - Proficient in MS Office and customer service software - Positive attitude and a strong commitment to continuous learning and professional development Benefits: - Competitive salary and performance-based incentives - Comprehensive health, dental, and vision insurance plans - Retirement savings plan with company match - Paid time off and holiday benefits - Opportunities for advancement and professional training programs - Supportive and collaborative work environment This is an excellent opportunity for someone who is eager to grow in their career and make a significant impact in customer service. If you are customer-focused and thrive in a dynamic environment, we encourage you to apply.

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Culinary Depot Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise, accountability, and long-term relationships—not one-off transactions. Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution. This is not a “log a ticket and move on” role. It requires empathy, follow-through, and pride in helping people. If you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit. What Success Looks Like * Customers feel heard, respected, and supported * Issues are owned end-to-end, not passed along * Communication is proactive, clear, and honest * Follow-ups happen without being chased * Problems are resolved thoughtfully, even when solutions take time Key Responsibilities * Schedule and dispatch local technicians to ensure timely service * Coordinate with manufacturers to secure warranty coverage and approvals * Respond to customer inquiries via phone, email, and chat with professionalism and empathy * Manage service cases from initial contact through resolution * Provide consistent updates and set realistic expectations with customers * Monitor open cases using internal dashboards and follow up proactively * Partner with internal teams (sales, operations, receiving) to resolve issues efficiently * Identify recurring service or equipment issues and escalate trends to management * Work closely with other Service Coordinators to maintain a high service standard Who We’re Looking For * Naturally empathetic with a genuine desire to help people * Calm, patient, and professional—especially with frustrated customers * Strong communicator who listens first and responds thoughtfully * Organized and detail-oriented with strong follow-through * Comfortable juggling multiple cases without dropping the ball * Problem-solver who takes responsibility, not shortcuts Experience in customer service or technical support is preferred (foodservice or equipment experience is a plus), but attitude and ownership matter more than background. We can train systems. We cannot train care. Important to Know This is not a call-center role and not a script-based environment. You will be expected to think, take ownership, and advocate for the customer. If helping people feels like an inconvenience, this will not be the right role. Why Join Culinary Depot We hold high standards and support our team accordingly. * Competitive compensation with performance-based reviews * Medical, Dental, and Vision insurance * 401(k) with company match * Paid Time Off plus paid holidays * Hands-on training, mentorship, and internal growth opportunities * Fast-paced, collaborative, and execution-focused office culture Powered by JazzHR 23qjaqnaBa

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.