Customer service management jobs in Buffalo, NY - Page 7Create job alerts

Job Description Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements Responsibilities l Assist in receiving, dispatching, inspecting, handling and stocking inbound products； l Receives returns, counts and confirms quantities, determines condition and completes paperwork; l Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules; l Communicates effectively with the other departments in the company； l Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l Encourages safe work practices in others； l Arranges daily cycle count and follow variance; l Weekly report updates; l Other duties as assigned to the position Qualifications l Bachelor or international equivalent; l 1 years of relevant experience preferred, no experiences is ok, everything will be trained； l Moderate computer skills, assist in report data collection. l Strong responsibility, follow supervision, good communication skills Morning shift 6:30AM-3:00PM Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. $18-20/hour during first three monthes, will increase after probationary period.

Job Description Billing & Operations Coordinator Location: Buffalo, NY RouteGenie is a modern, all-in-one software platform designed for medical transportation providers. We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management—empowering them to reduce costs, improve on-time performance, and deliver better service to their customers and communities. In this role, you’ll be at the center of it all—balancing billing and collections with operational support to keep our business running smoothly. It’s a great fit for someone who’s detail-oriented with numbers but also enjoys planning, organizing, and supporting a growing company behind the scenes. Reporting directly to the CEO, this is a fully on-site position (Monday–Friday) with flexible core business hours. The salary range is $23–28 per hour, based on experience, plus an annual bonus opportunity. What You’ll Do • Manage invoicing and collections by preparing, auditing and sending client invoices, following up on outstanding balances, and ensuring accurate payment records., • Process Medicaid billing as a third-party solution for clients, including reviewing submissions, resolving errors, and maintaining compliance with Medicaid requirements., • Support company operations by coordinating executive assistant responsibilities such as travel arrangements, conference planning, and scheduling meetings., • Oversee office management tasks, including vendor coordination, supply management, and keeping internal systems organized and up to date., • Act as a connector across teams, providing operations support where needed and helping RouteGenie run efficiently as we continue to grow., • Identify process improvements in billing, collections, and administrative workflows to streamline operations and enhance accuracy. What We’re Looking For • Experience in billing, invoicing, or accounting support (Medicaid/healthcare billing a strong plus)., • Strong organizational and multitasking skills—you thrive in a role with variety., • A proactive problem-solver who can balance structure with flexibility., • Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations, • Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. We know great work starts with a supportive environment. Here’s what we offer: • Competitive pay with annual bonus opportunity, • Health, dental, and vision insurance, • Paid time off, holidays, and flexible core business hours, • 401(k) retirement plan with company contribution, • Professional development opportunities, including training and conferences At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them.. If you’re ready to bring your skills to a collaborative, fast-moving team, we’d love to hear from you—apply today! Powered by JazzHR urizlJ0nrE