Customer service representative csr jobs in New York, New YorkCreate job alerts

Job DescriptionCustomer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences. What You’ll Do As a CSR, you’re not just working the front desk—you’re driving the guest experience and business growth. Client Experience & Sales: Deliver 5-Star service at every interaction—phone, in-person, and email Convert inquiries into reservations and tours into enrollments Confidently recommend services, packages, and upgrades tailored to each pet Lead engaging tours showcasing our luxury facility and standards Serve as a brand ambassador at local events and community outreach Pet Care & Operations: Check pets in/out and ensure accurate accommodations and care instructions Document feeding, medications, and special instructions with precision Assist with daycare, play sessions, and basic pet care tasks Monitor pet health and behavior, escalating concerns immediately Maintain cleanliness and sanitation standards throughout the resort What We’re Looking For Passion for dogs and understanding of pet parent expectations Strong sales mindset with confidence in closing and upselling services Excellent communication and multitasking skills Ability to thrive in a fast-paced, team-driven environment Tech-comfortable (POS systems, scheduling, Microsoft Office) Weekend and holiday availability required What You’ll Get We take care of our team so they can take care of our guests: 401(k) with company participation Health, dental, and vision benefits Flexible scheduling Training & development programs Employee discounts and perks Why K9 Resorts? This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here. Apply today and be the face of luxury pet care! Compensation details: 17-19 Hourly Wage PI64252dac31ce-25405-41408012

Job Description ACO, Inc., Area Sales Manager - Surface Stormwater Position Description Location: Greater NY Area- Newark, NJ 07102 Surrounding Area AREA SALES MANAGER – SURFACE STORMWATER SUMMARY: Responsible for managing all sales activities associated with ACO Drain, ACO Sport, ACO Infrastructure, ACO Stormbrixx, ACO Oil Water Separators, Aquaduct, Building Drainage & Market product lines within a specific region. Create and execute an approved business plan for assigned territory. AREA SALES MANAGER - SURFACE STORMWATER ESSENTIAL DUTIES AND RESPONSBILITIES: • Monitor and direct territory sales performance, • Exceed monthly and yearly sales budgets, • Monitor ACO Distributor’s performance to ensure they are meeting the terms of the Distributor Agreements, • Lead weekly review session with ISR & CSR. The ASM is the Captain of the Sales Team, • Identify, track, manage and close major projects within region, utilizing Microsoft Dynamics, • Search for new opportunities using available tools (Google, CMD, LinkedIn, etc.), • Prepare and send submittal package to ACO Distributor or Direct Buy customer after a Purchase Order has been received, • Establish specifications for ACO Products through Architects/Engineers, Design/Build Firms etc., • Analyze and communicate customer/client requirements to the ACO CS, BD or Tech Service Depts. as appropriate, • Provide the Marketing Department with photos & project worksheets for promotional purposes, • Assist with customer problem resolution, • Participating in budget planning for region, • Attend and set-up trade shows, • Average 60% travel expected per month. If more office time is needed, supervisor approval is required, • Comply with Company policies and procedures AREA SALES MANAGER - SURFACE STORMWATER COMPETENCIES: Collaboration Organizational & Time Management Communication Proficiency Technical Capacity Initiative Influence AREA SALES MANAGER - SURFACE STORMWATER POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. (may vary depending on region/territory and business demand). AREA SALES MANAGER - SURFACE STORMWATER EDUCATION AND EXPERIENCE: Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. AREA SALES MANAGER - SURFACE STORMWATER ADDITIONAL ELIGIBILITY QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures. Ability to write reports and business correspondence, • Ability to read and interpret blueprints, • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public, • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, • Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists, • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form, • Ability to use MS Office software programs, • Be able to manage data files efficiently, • Be able to take photographs of products, product installations etc. AREA SALES MANAGER - SURFACE STORMWATER PHYSICAL AND WORK ENVIRONMENT: • Ability to travel daily and spend most of the day in a vehicle, • Ability to sit, stand, walk, and bend daily., • Valid driver’s license and no major driving violations, • Ability to operate a computer for 1-2 hours per day., • Ability to lift product up to 50 lbs. on an occasional basis. Benefits • Medical & Dental, • Company paid - Vision, Life Insurance, Short-Term, & Long-Term Disability, • 401(k) Match, • HSA & FSA AREA SALES MANAGER - SURFACE STORMWATER OTHER DUTIES: The above job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Compensation details: 110000-120000 Yearly Salary PIdf49483b2d1c-25405-41241907

Job Description PLANNER/DISPATCHER The Planner/Dispatcher is responsible for ensuring the timely and efficient pickup and delivery of products for customers in the NJ/NYC metro area, the planning for release of shipments to interstate drivers and consistent communication with drivers and warehouse personnel on execution of dispatch plan. ESSENTIAL DUTIES AND RESPONSIBILITIES · Manages local driver and equipment fleet for local pickup and delivery scheduling including labor, equipment and fulfillment of customer and job site location requirements. · Dispatches TTI trucks and schedules the order of loading for warehouse personnel in order to meet customer demands in the most efficient method possible. · Coordinates route schedules with drivers throughout the day and trouble shoots any dispatch plan changes with driver and customer service representative. · Manages review of all inbound and outbound bills of lading and inventory for requirements and ensures timely submission of transportation documents and work performed to CSR. · Responsible for working with General Manager on driver training, hiring and development · Responsible for working with second shift warehouse loading to ensure coordination of load plan with dispatched route · Monitors drivers logs, timesheets, vehicle inspections and coordinates all required vehicle maintenance We offer an industry-leading opportunity including: · Competitive base salary · Comprehensive health benefits package · 401(k) plan with employer profit sharing contribution · Company paid life insurance EDUCATION AND EXPERIENCE · Minimum of five years prior experience as planner/dispatcher with exceptional knowledge of NYC metro area, knowledge of DOT regulations is a must · Strong leadership, communication and organizational skills · Proficient in Microsoft Outlook , Excel and data entry skills · Ability to work additional hours on occasion from standard hours M-F 9:00 a.m. – 6:00 p.m. · Background, driving and drug screen checks are required \nCompany Description TTi Logistics is a national provider of white-glove B2B logistics services specializing in high-value, time-critical transportation, warehousing, project management, and installation. TTi serves retail, healthcare, hospitality, and trade show clients nationally from facilities in Florida, New Jersey, and St. Louis. TTi Logistics is a national provider of white-glove B2B logistics services specializing in high-value, time-critical transportation, warehousing, project management, and installation. TTi serves retail, healthcare, hospitality, and trade show clients nationally from facilities in Florida, New Jersey, and St. Louis.

COMPANY OVERVIEW About Daybright Financial Simply put, we are one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work – USA,” certification and serve more than 22,000 employer groups and 3.6 million plan participants nationally. Daybright Financial also operates a dedicated independent divisional team, Daybright Broker Solutions, _, to further enhance the services, support, and marketing resources to grow the businesses of benefits brokers and consultants and enable professional employer organizations (PEOs) to bring more to the table for their clients — through the seamless delivery of Fortune 500-level health and financial wellness solutions. For more information on Daybright Financial, visit daybright.com. Follow Daybright on , , , and . Be part of a team of thought leaders and seasoned benefits and retirement planning professionals. Daybright is currently seeking a Customer Service Representative to join M3 Technologies within our Broker Solutions Segment. M3 Technologies is located in Matawan, NJ. JOB DESCRIPTION The candidate will become a valued member of the call center team and will be responsible for handling both in-bound and outbound high volume customer service calls. The CSR will be responsible for answering and handling benefits questions concerning billing, form submission, claims processing, and other inquiries regarding their benefits. Most outbound calls are callbacks to clients to provide requested information. The right candidate will have experience working in a call center environment, customer service background, and great communication skills. This is a full-time in-office role. We offer competitive pay, benefits, generous paid time off, paid holidays, a 35-hour full-time work week and more! The hours are Monday – Friday 9am to 5pm with a 1-hour lunch. RESPONSIBILITIES • Answering and redirecting high volume calls., • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • Perform other general tasks as needed. EDUCATION AND EXPERIENCE • High school or equivalent (Required)., • 1+ years of call center experience., • 1+ years of insurance experience., • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail., • Bilingual in Spanish, a plus., • Supplemental and voluntary benefits experience a plus

Job Description North Haledon Veterinary Care | North Haledon, NJ Schedule: Full-Time | Some evenings until 7pm | Saturday rotation, 8am–4pm Pay Range: $20–$24/hour, based on experience Grow Your Career in a Dual CSR & Veterinary Assistant Role At North Haledon Veterinary Care, we’ve been caring for pets and building lasting client relationships since 1996. Our full-service hospital provides medical, dental, surgical, and preventative care to support pets through every stage of life. We’re looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets. This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care. What You’ll Do In this role, you’ll split your time between client service responsibilities and veterinary assistant duties, including: Client Service • Welcome clients and patients and create a positive experience from check-in to check-out, • Answer phones, schedule appointments, and assist with client questions, • Process payments and maintain accurate client and patient information, • Assist with prescription refill requests and client communications, • Communicate clearly and compassionately with pet owners, • Help maintain an organized and efficient front desk Veterinary Assistant • Assist doctors and technicians during appointments, exams, and treatments, • Obtain patient histories and help prepare patients for examinations, • Safely restrain and handle dogs and cats, • Assist with sample collection, laboratory work, and diagnostic procedures, • Prepare and maintain exam rooms and treatment areas, • Assist with medications, vaccines, and treatments based on experience and hospital protocols, • Support patient care and hospital workflow throughout the dayWhat You Bring, • Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred, • Strong customer service and communication skills, • Comfortable working directly with animals and clients, • Ability to multitask and transition between front desk and clinical responsibilities, • Dependable, adaptable, and team-oriented, • Comfortable working in a busy veterinary environment, • Interest in continuing to learn and develop your veterinary skillsPerks & Benefits, • Competitive compensation + Monthly Bonus Opportunities, • Health, dental, vision, and mental health support with 24/7 access, • Generous PTO, paid parental leave, and holiday pay, • Annual Scrub Allowance, • Free RACE-approved CE platform, including veterinary assistant and technician-specific content, • 401(k) with employer match, • Incentive programs recognizing team contributions to great care, • Personal pet care discounts at all CVP locations + Pet Insurance Discounts, • Internal mobility and advancement opportunities across the CVP networkReady for a Role with Variety? If you enjoy connecting with clients but also want to stay involved in hands-on patient care, this could be a great opportunity to do both. Join North Haledon Veterinary Care and become part of a collaborative team where you can continue developing your skills while making a difference for pets and their families.

At North Haledon Veterinary Care, we've been caring for pets and building lasting client relationships since 1996. Our full-service hospital provides medical, dental, surgical, and preventative care to support pets through every stage of life. We're looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets. This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care. In this role, you'll split your time between client service responsibilities and veterinary assistant duties, including: Client Service • Welcome clients and patients and create a positive experience from check-in to check-out, • Answer phones, schedule appointments, and assist with client questions, • Process payments and maintain accurate client and patient information, • Assist with prescription refill requests and client communications, • Communicate clearly and compassionately with pet owners, • Help maintain an organized and efficient front desk Veterinary Assistant • Assist doctors and technicians during appointments, exams, and treatments, • Obtain patient histories and help prepare patients for examinations, • Safely restrain and handle dogs and cats, • Assist with sample collection, laboratory work, and diagnostic procedures, • Prepare and maintain exam rooms and treatment areas, • Assist with medications, vaccines, and treatments based on experience and hospital protocols, • Support patient care and hospital workflow throughout the day, • Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred, • Strong customer service and communication skills, • Comfortable working directly with animals and clients, • Ability to multitask and transition between front desk and clinical responsibilities, • Dependable, adaptable, and team-oriented, • Comfortable working in a busy veterinary environment, • Interest in continuing to learn and develop your veterinary skills, • Competitive compensation + Monthly Bonus Opportunities, • Health, dental, vision, and mental health support with 24/7 access, • Generous PTO, paid parental leave, and holiday pay, • Annual Scrub Allowance, • Free RACE-approved CE platform, including veterinary assistant and technician-specific content, • 401(k) with employer match, • Incentive programs recognizing team contributions to great care, • Personal pet care discounts at all CVP locations + Pet Insurance Discounts, • Internal mobility and advancement opportunities across the CVP network If you enjoy connecting with clients but also want to stay involved in hands-on patient care, this could be a great opportunity to do both. Join North Haledon Veterinary Care and become part of a collaborative team where you can continue developing your skills while making a difference for pets and their families.

Job Summary: A Customer Service Representative (CSR) is responsible for loading galley equipment onto a truck, driving the truck to aircrafts, and unloading the equipment.

The Client Service Representative (CSR) serves as the primary point of contact and the welcoming face of VCA Animal Hospitals. This role is essential in establishing and maintaining trust and confidence with clients and their pets by delivering exceptional customer service and support. Minimum of 1-

The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices

We are seeking a dedicated and customer-focused Customer Service Representative to support program participants by providing guidance, resources, and ongoing assistance. Customer Service Representative (CSR). Assist customers through program enrollment, eligibility, and service processes.

Inside Sales Representative - ServiceTitan Expert.We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software.As an ISR with ServiceTitan expertise, you will play a vital role in providing exceptional custo

Customer Service Representative.We are seeking a friendly, detail-oriented, and organized Customer Service Representative to join our pest control team.The CSR will serve as the first point of contact for customers, providing exceptional service by handling inquiries, scheduling appointments, and re

The Customer Service Representative (CSR) provides superior customer service while resolving inbound billing inquiries related to dermatology services. Customer Service Representative. Proven experience in healthcare revenue cycle or medical billing/customer service, preferably in dermatology or out

Customer Service Representative (CSR).Schedule: 8:00am-4:30pm, MondayFriday.A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations.The CSR serves as the primary point of contact for customers, ensuring timely communication regarding

Sales Customer Service Representative (CSR) - Remote.The primary role of the CSR will be to create sales opportunities for the Retail Sales team.This will be accomplished by answering inbound calls to Longbridge Financial from customers wanting to obtain information about the reverse mortgage progra

Customer Service Representative (CSR).Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations.The CSR serves as the

Customer Service Representative (CSR).Before applying for this role, please read the following information about this opportunity found below.T-Mark Plumbing, Heating, Cooling & Electric.Be the Friendly Voice Our Customers Count On!.At T-Mark, we know great customer experiences start with great

Domino's Pizza Store Customer Service Representative (CSR).Customer Service Representatives (CSRs) are the first point of contact for our customers.This role is critical in delivering a friendly, fast, and accurate ordering experience while supporting in-store operations.CSRs play an essential role

Job Description Call Center Customer Service Representative (High-Volume Call Center) Job Description Job Title: Customer Service Representative (CSR) – High-Volume Call Center Job Summary: We are seeking a dependable and customer-focused Customer Service Representative to join our high-volume call center team. In this role, you will manage a large number of inbound and outbound calls while delivering exceptional customer service. The ideal candidate is an excellent communicator, can multitask in a fast-paced environment, and is committed to resolving customer concerns efficiently and professionally. Key Responsibilities: • Handle a high volume of inbound and outbound customer calls daily., • Respond to customer inquiries regarding products, services, billing, and account information., • Resolve customer issues by identifying needs, researching solutions, and following company procedures., • Accurately document customer interactions in the CRM system., • Meet or exceed performance metrics, including call quality, productivity, average handle time, and customer satisfaction., • Process orders, returns, payments, and account updates as needed., • Escalate complex issues to the appropriate department when necessary., • Maintain confidentiality of customer information and comply with company policies., • Stay current on company products, services, and procedures. Qualifications: • High school diploma or GED required; associate's degree preferred., • 1–2 years of customer service or call center experience preferred.\nCompany Description Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!! Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!

Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers' needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic's products and services., • Responds to customers' inquiries regarding their accounts or Payomatic's products and services in a professional and courteous manner., • Promotes Payomatic's services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic's safety/security policies and procedures., • Follows all Company's cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company's security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what's next. Pay-O-Matic is New York City's most accessible financial services company transforming lives and communities. We're a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Pay-O-Matic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 409 102-10 Roosevelt Avenue, Corona, New York, 11368 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule : The 102-10 Roosevelt Avenue, Corona, New York, 11368 location has the following operation hours, Eastern Standard Time (EST): Sunday, 7:00 a.m. to 11:00 p.m. Monday, 7:00 a.m. to 11:00 p.m. Tuesday, 7:00 a.m. to 11:00 p.m. Wednesday, 7:00 a.m. to 12:00 a.m. Thursday, 7:00 a.m. to 12:00 a.m. Friday, 7:00 a.m. to 12:00 a.m. Saturday, 7:00 a.m. to 11:00 p.m. The CSR will work between 30 and

This job is located at 41 Victory Blvd., Staten Island, NY 10301 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. • Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again, • Establishing a strong customer service culture within the store, • Assisting the Store Manager in implementing strategies to help meet store goals and objectives, • Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations, • Ensuring compliance with federal, state, and local regulations, • Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures, • Analyzing financial statements and trends to increase and maximize sales, • Marketing within the community to increase market share and store revenues, • Resolving customer complaints for increased customer satisfaction, • Assisting the Store Manager with managing schedule, cash, and store audits, • Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes., • Helping to maintain a neat and clean store environment for our customers and team members, • Other duties as assigned, • A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant, • Ability, willingness, and confidence to engage with customers, • Ability to develop positive relationships with customers, • Strong desire to exceed company initiatives and inspire excellence in a team, • Excellent communication and presentation skills, • High-energy, collaborative management experience, • Professional appearance and demeanor, • Must be honest and have integrity, • Able to work flexible hours, including early morning, evenings, weekends, and holidays, • English fluency is required, • English/Spanish bilingual is a plus, • Must be able to stand for extended periods, • Must be able to lift up to 15 lbs. with little assistance, • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels, • Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment New York Pay Band $20.50 - $22.50 USD

Customer Service Representative/Cashier in Delaware to assist in providing take-out or delivery service.The CSR is responsible for answering phone calls, taking orders, and ensuring customer satisfaction.Applicants should have excellent communication skills, be able to work in a fast-paced environme

Customer Service Representative (CSR).We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team.As a CSR, you'll be responsible for handling customer inquiries, resolving issues, and ensuring a high level of satisfaction with every interaction.If you enjoy

Serve with impact. As a Senior Client Service Representative, you'll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You'll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you'll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you'll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: • Move fast and embrace change, • Always look for better ways, • Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: • Training and Mentorship: Mentor and coach junior CSR staff, providing training, feedback, and professional development opportunities to enhance team performance and service delivery, • Renewal Facilitation: Retain clients by building strong relationships and ultimately becoming a strategic business partner. In collaboration with producer partners, coordinates and facilitates policy renewals, ensuring timely and accurate completion of renewal processes for complex accounts and/or a larger book of business. Communicates with clients regarding renewal options, premiums, and any necessary updates or changes to their policies., • Producer Support: Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities. Collaborate with producers to understand client needs and preferences, offering support in meeting client expectations., • Client Support: Ensure client satisfaction by delivering high-quality service and resolving issues in a timely manner. Address daily client inquiries, concerns, and issues promptly and effectively, either independently or in coordination with producers. Assist clients with policy-related questions, coverage inquiries, claims assistance, and other service-related matters., • System and Policy Compliance: Maintain accurate client records, policy documentation, and renewal schedules. Process policy endorsements, amendments, and other administrative tasks accurately and efficiently. Assist with maintaining compliance with industry regulations and agency standards., • Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery. Contribute to the development and implementation of client service standards, best practices, and performance metrics, fostering a culture of continuous improvement and excellence., • Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: • High school diploma or equivalent; additional education is a plus., • 4+ years of experience in insurance client service, support, or related roles preferred, with a track record of success in managing complex accounts and delivering exceptional service, • Active Property & Casualty insurance license required, • Achievement or active progress toward industry designation preferred, such as CISR (Certified Insurance Service Representative), CIC (Certified Insurance Counselor), or similar, • Advanced knowledge of insurance products, coverage options, and regulatory requirements, with a focus on Commercial and Specialty markets, • Proven ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities and business needs, • Excellent communication and interpersonal skills, • Ability to work collaboratively with producers and other team members, • Proficiency in using computer applications and agency-specific software, • Detail-oriented with excellent organizational and time management skills What We Offer You: • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions., • Collaborative Culture : Work alongside talented, passionate peers who value ownership and continuous learning., • Community & Giving : Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes, • Great Place to Work Certified : Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com. New York Salary Range $75k to $110k with commission potential This range represents the minimum and maximum base salary that our organization reasonably and in good faith expects to pay for this position at the time of posting. The actual compensation offered may vary based on factors including but not limited to: experience, education, skills, and location. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Customer Service Representative (CSR) plays a pivotal role in maintaining and enhancing the relationship between the hospital and its clients. Customer Service Representative. The CSR will serve as the primary point of contact for clients, utilizing strong communication skills and computer profi

We're looking for motivated, engaged people to help make everyone's journeys better.A Customer Service Representative (CSR) is responsible for loading galley equipment onto a truck, driving the truck to aircrafts, and unloading the equipment.Main Duties and Responsibilities:.Loads galley equipment o

Learn the complete in-store operations of the pizza business. Carry pizza sauce containers weighing up to.

Customer Service Representative (CSR). As a CSR, you'll be responsible for handling customer inquiries, resolving issues, and ensuring a high level of satisfaction with every interaction.

Position: Inside Sales Representative.We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software.As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support a

Temporary Customer Service Center Representative (CSR). We are hiring a Temporary Customer Service Center Representative (CSR) to support Port Authority Trans-Hudson (PATH) riders and staff. The CSR serves as an initial point of contact for PATH customers, using established procedures and troublesho

Job Description The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts. Responsibilities • Provide timely and accurate customer support in person, • Develop and maintain strong product knowledge to assist customers effectively, • Collaborate with team members to ensure a seamless customer experience, • Assist in identifying sales opportunities and support sales initiatives Preferred Qualifications • High school diploma or equivalent Immediate Openings Available! Apply today to start now!

Job DescriptionAbout the Role: Quality Auto Glass in South Plainfield, NJ is looking for an enthusiastic and customer-focused CSR Service Advisor to join our tight-knit and growing team! In this role, you'll be the first point of contact for our customers, helping them navigate auto glass replacement services, ADAS Recalibrations, and every adjacent offering with confidence and ease. If you take pride in helping people and thrive in a fast-paced environment, this is the opportunity for you! Position OverviewWe are looking for an exceptional, multi-talented Customer Service Representative / Service Advisor to become the operational backbone of our office. This is not a routine, transactional desk job. This is not an easy slow-moving day. This is not a punch-in/punch-out watch-the-clock type job. It is a highly specialized, niche role that requires you to wear many hats simultaneously. You will serve as the primary bridge between our customers, insurance providers, and technicians. Success in this position demands a sharp intellect, acute attention to detail, top-tier problem-solving skills, and the ability to juggle multiple moving parts without missing a beat. Responsibilities: • Greet and assist customers in person, over the phone, and via email with auto glass service inquiries, • Schedule and coordinate repair and replacement appointments efficiently, • Process insurance claims and work directly with insurance companies on behalf of customers, • Provide accurate estimates and explain service options, pricing, and timelines, • Follow up with customers to ensure satisfaction and confirm upcoming appointments, • Maintain accurate customer records and service documentation in the system, • Collaborate with technicians to ensure smooth workflow and timely service delivery, • Dispatch service technicians and establish daily routes, • Manage inventory Requirements: • Prior customer service or service advisor experience preferred, • Excellent verbal and written communication skills, • Ability to multitask and stay organized in a busy shop environment, • Experience working with insurance claims or auto glass industry is a plus, • Proficient in basic computer skills and scheduling software, • Friendly, professional, and solution-oriented attitude, • High school diploma or equivalent required Why Join Us?, • Competitive compensation package commensurate with experience., • A supportive, hands-on work environment where your contributions are genuinely noticed and valued. Being a second-generation family owned & operated business, our team is valued in both, a professional and personal manner; unlike anywhere else., • The opportunity to grow with a premier, highly respected local business in New Jersey. About Us: Quality Auto Glass has been a trusted name in auto glass repair and replacement in the South Plainfield, NJ area, delivering top-notch service that keeps customers coming back time and time again. For over 35 years now, our customers appreciate our reliability, fast turnaround, honest pricing, and expert craftsmanship. Our team enjoys a supportive work environment where quality work is recognized and every employee, from top to bottom, plays a vital role in our success. There's a reason we are Google's top rated auto glass service provider in New Jersey! Join our team and take pride in contributing to our standing.

Job Description National Life and Health Insurance Brokerage seeking tech savy energetic Bilingual College Grads to support our clients and their employees. . Must have great communication skills and be able to communicate both in our call center and through email. JOB SUMMARY: The Client Service Representative is responsible for providing effective customer support for all internal and external clients by using excellent, in-depth knowledge of company products as well as communicating effectively with team members from various departments. The target is to ensure excellent client support standards and maintain high customer satisfaction. JOB DUTIES: · Assist Benefit Account managers with Benefit Administration functions including: o Insurance Products - Add’s, Terms and Changes o Research Client and Employee Benefit Questions o EOB’s, Life Events, Plan Information, Exclusions, Provider Research, Deduction Research/Costs · Work closely with the Director of Benefits to assist with projects including but not limited to new business and renewal quoting, enrollments, introducing Medicare solutions, reconciliations, and assist CSR’s with ongoing benefit administration training and development. · Record and Manage all client calls (cases) in Sales Force o Open cases – CSR responsible for communicating to clients/employees, updating status of case and closing out case once resolved. § If internal assignment is given, CSR is still responsible for having Triton internal Rep obtain the info and respond back so CSR can communicate to client/employee, update the case and look to close case out · Respond to inquiries regarding insurance products · Answer technical and non-technical questions · Identify and asses client’s needs to achieve satisfaction · Direct requests and unresolved issues to designated department · Build sustainable relationships of trust through open and interactive communication · Handle complaints, provide appropriate solutions and alternatives within the time limits · Follow up to ensure resolutions have been met · Be knowledgeable within the HR/Benefits/Payroll Industry · Answer new business calls and direct accordingly to the Director of Sales \nCompany Description Triton Benefits and HR Solutions is one of the fastest growing Benefit Brokerage firms in the Nation. Triton manages over $400M in annual insurance premium. Triton's Clients also receive Payroll and Human Resource services. Triton in an ADP Broker Partner and also a news content provider for its clients and a number of news media outlets such as Bloomberg, L.P. Triton Benefits and HR Solutions is one of the fastest growing Benefit Brokerage firms in the Nation. Triton manages over $400M in annual insurance premium. Triton's Clients also receive Payroll and Human Resource services. Triton in an ADP Broker Partner and also a news content provider for its clients and a number of news media outlets such as Bloomberg, L.P.

The General Manager (GM) of Field Operations manages and leads all activities related to a single or multi-unit NSM location. The General Manager ensures execution of key branch activities/initiatives, influences quality, drives exceptional customer care, and builds the employment culture. Serves employees within the location(s) by creating and maintaining safe, efficient, and productive operation. The General Manager has direct oversight of their respective branch financially and operationally, including responsibility for results in terms of productivity, methods of work, profit and loss and employee retention. At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located across the United States and Canada, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. Understands NSMs Vision, Mission, and Values. Embodies the values of Honor, Excellence, Accountability, Respect, Teamwork, and Service. Sets the example as a leader in the organization. Full oversight and responsibility for branch revenue, transaction cycle time, product margins, inventory management, expense control, and EBITDA. Reviews Profit and Loss Statements (P&Ls) and creates/executes actions for improvement in partnership with the Region Area Director. Understands all Key Performance Indicators (KPIs) for the branch. Reports appropriate metrics to Division Vice President, Regional Area Director, and all branch team members. Utilizes the Branch Operations Dashboard to communicate performance, explaining areas of strength and identifying areas of opportunity. Leads action plans to improve metrics that are under-performing to standards, but also recognizes and celebrates strong results with the broader team. Provides leadership in growth programs in the marketplace. Knows the market related to competition. Serves as primary contact (in partnership with the sales team) to all Referral Sources and conducts Quarterly Business Reviews with key partners. Addresses relationship or performance standards that are not meeting/exceeding client standards. Oversees and assists sales teams, including ATP, RTS and Home Access roles to drive growth in the market. Assists sales team members by educating them on the market, knowing where growth opportunities may exist. Seeks new referral sources and builds relationships as a business development method. Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner. Ensures quality inventory counts, protects inventory from theft, and is diligent in ensuring inventory transfers are documented. Owns the client's experience in the branch. Always strives to identify improvements for customer experience through Press Ganey results, client feedback, and referral source feedback. Conducts the Client Care Management Checklist on a daily/weekly/monthly basis, as required. (Reviewing the CSR queue, not scheduled deliveries, receiving product management, etc.) Responsible for managing and developing customer service specialists, technicians, and other team members to ensure compliance with all company standards. Creates a positive working environment for all team members. Actively leads, develops, and communicates to all branch members, ensuring each team member is supported and has the potential to be successful in their role. Understands staffing requirements for the branch and ensures open positions are filled in a timely manner. Leads activities in selection and hiring, actively participating in local recruitment to assist Human Resources. Selects quality talent and ensures execution of the onboarding program of new hires. Conducts a 60-day review for each new hire, to provide feedback or address areas of concern. Ensures development of all team members. Ensures that assigned training (including compliance required training and competencies) is completed by required due dates. Leads ongoing development activities for all employees, utilizing NSM University training, supplier training, and other relevant training provided by the company. Provides ongoing feedback for all team members. Facilitates Performance Management Processes (annual reviews, documented feedback, PIPs, etc.) for the branch, in partnership with Human Resources. Addresses performance issues in a timely manner. Owns the work culture in the branch. Reviews and creates action plans related to branch culture survey results. Develops retention programs through listening sessions, weekly communications (weekly branch meetings), one-on-one meetings, daily coaching, etc. Creates a supportive environment where all employee talents can be maximized and celebrated. Leads by example in embracing diversity, inclusion, and belonging. Drives an active local recognition program to highlight performance and key contributions. Conducts Branch Assessment Tool on a quarterly basis. Takes action on findings, addressing quality or gaps in performance. Drives client orders efficiently in the branch. Takes ownership for quality orders getting being entered and approved in a timely basis. Reviews Missing Information Reports, to ensure quality submissions. Provides feedback and trains team members who lack quality or timeliness on new order elements, whether it be new product or repairs. Ensures that all employees are trained on the technology elements related to their role, to include Mobility Advisor. Serves as the local subject matter expert on branch related technologies. Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state, and local laws, as well as Joint Commission standards. Collaborates with Human Resources to resolve employee concerns and issues. Addresses and resolves client concerns at the branch level. Assures proper maintenance and care of facilities, vehicles, and property. Ensures a safe working environment by following all safety protocols. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. • Bachelor's Degree or equivalent work experience, • Minimum of five years in a of progressive management experience, overseeing a complex business with aggregate financial and operational responsibility., • Proven track record of modeling excellent leadership skills. Exemplifies a servant leadership mentality., • Ability to communicate (both verbal and written) effectively with leadership, clients, referral sources, and support staff. This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor. #NSMT1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Position Overview: We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support customers, sales activities, and print production operations. This position combines customer service, inside sales, sales support, and production coordination in a fast-paced, deadline-driven printing environment. The CSR will be responsible for providing accurate quotes, entering and maintaining job information, coordinating orders from creation through production and delivery, communicating with customers and vendors, and supporting the sales team in achieving business and production goals. Key Responsibilities: • Provide responsive and professional customer service by phone, email, and other communication channels., • Prepare accurate quotes based on customer requirements, specifications, measurements, and production needs., • Enter job specifications and customer information accurately to create quotes and work orders., • Track customer orders and print jobs from initial creation through production, completion, and delivery., • Support the sales team with customer follow-up, order management, and sales-related activities., • Conduct regular customer outreach and maintain strong relationships with active customers., • Perform daily inside sales activities, including approximately 30–50 outbound calls per day., • Maintain accurate customer and order information within company systems and CRM platforms., • Coordinate with vendors regarding supplies, materials, and outsourced production requirements., • Monitor Work in Process (WIP) and related reports to help maximize workflow efficiency. Qualifications: • High school diploma/GED and formal training in printing, graphics, or a related field preferred; relevant work experience may substitute., • Previous experience in customer service, sales support, inside sales, or order coordination within a high-volume printing environment., • Experience with digital printing or other areas of commercial printing is a plus., • Strong understanding of print orders, specifications, measurements, and production requirements., • Ability to read and interpret print orders, job specifications, instructions, and production documentation., • Excellent attention to detail and accuracy., • Proficiency with computers, email, standard office equipment, and business software., • Experience with CRM, order management, estimating, or print-management systems is a plus., • Ability to lift and handle materials or objects weighing up to 50 pounds. Preferred Experience: Candidates with experience in any of the following areas are encouraged to apply: • Commercial printing, • Digital printing, • Print production, • Print estimating, • Inside sales, • Customer service, • Sales support, • Print order management, • Job scheduling, • Production coordination, • Vendor coordination, • CRM or print-management software

Job DescriptionRead This First This is not a quiet desk job. This is a high-communication, high-ownership customer role where the phone, CRM, calendar, and follow-up queue have to be managed with urgency and accuracy every day. The CSR owns the customer journey from initial inquiry through a completed sales appointment. That means no lead, customer question, voicemail, appointment update, or follow-up opportunity can fall through the cracks. If you only want to answer inbound calls, avoid outbound follow-up, or wait to be told what to do next, this will not be the right fit. If you are organized, coachable, clear on the phone, and motivated by helping customers while driving results, keep reading. Who Thrives Here Before applying, ask yourself: Do you communicate clearly and professionally, even when a customer is frustrated? Do you follow through on small details, notes, dates, and commitments without constant reminders? Are you comfortable making outbound calls, not just answering inbound inquiries? Can you stay calm, organized, and accurate when several leads, appointments, and follow-ups are moving at once? Are you willing to learn remodeling terminology, company processes, scripts, and CRM standards? Do you take ownership when something is missed instead of making excuses? You understand that this role is measured by responsiveness, accuracy, follow-through, appointment quality, and customer experience, not just call volume. If you cannot confidently answer yes to these questions, this role will likely not be the right fit. The Opportunity As a Customer Success Representative, you will be one of the first voices homeowners hear from Future Remodeling. Your job is to create a professional, helpful, and organized customer experience from the first inquiry through the completed sales appointment. You will respond to inbound leads, make outbound calls, qualify homeowners, answer questions, schedule appointments, confirm details, reschedule when needed, and keep accurate records inside the CRM. You will work closely with Sales, Marketing, and Operations to make sure every customer receives timely follow-up and every qualified opportunity is handled properly. This role directly supports company growth. Strong CSRs help create better customer experiences, stronger appointment outcomes, cleaner data, and more efficient sales production. What You'll Do Respond to inbound leads across phone, SMS, email, web forms, manufacturer portals, marketing campaigns, and other assigned lead sources. Conduct consistent outbound outreach and follow-up to convert leads into qualified appointments. Qualify homeowners using company-approved standards while providing a helpful, professional customer experience. Educate customers on company services, appointment expectations, process, basic terminology, and next steps. Schedule, confirm, reschedule, cancel, and manage appointments throughout the appointment lifecycle. Handle objections, customer questions, scheduling conflicts, and difficult conversations with professionalism and calmness. Manage follow-up campaigns for inbound leads, prior consultations, canceled appointments, dormant leads, past customers, and other assigned outreach efforts. Maintain complete and accurate CRM records, lead statuses, appointment notes, call outcomes, calendar updates, and follow-up tasks. Escalate customer issues, operational concerns, scheduling conflicts, or process barriers to management when needed. Attend training, coaching sessions, meetings, call reviews, and role-play exercises to continuously improve. Success Is Measured By Speed and quality of response to inbound leads and customer inquiries. Consistent outbound activity and follow-up execution. Qualified appointments created, confirmed, and completed. Accuracy and completeness of CRM data, notes, calendars, tasks, and dispositions. Customer communication quality, script adherence, and professionalism. Ability to prevent leads, appointments, or customer inquiries from falling through the cracks. Coachability, punctuality, responsiveness, and accountability. Requirements High school diploma or equivalent required. Excellent verbal and written communication skills. Comfort speaking on the phone for most of the day. Comfort making outbound calls and following up with customers consistently. Professional, organized, detail-oriented, and able to manage multiple priorities. Strong customer service mindset with the ability to build rapport quickly. Ability to remain calm and professional during difficult or emotional customer conversations. Self-motivated, accountable, coachable, and willing to continuously improve. Ability to learn CRM software, calendar systems, scripts, workflows, and basic remodeling terminology. Must be reachable and responsive during scheduled working hours due to the nature of the role. It's a Plus If You Have Previous customer service, customer success, front desk, call center, or inside sales experience. Experience using CRM software or appointment scheduling systems. MacOS experience and comfort learning new software tools. Associate's or Bachelor's degree. Bilingual English/Spanish communication skills. Experience in home improvement, construction, remodeling, roofing, windows, siding, HVAC, or similar industries. Benefits $22-$25/hour based on experience. Full-time position. Overtime opportunities may be available based on business needs. This is an hourly, full-time, in-office role with eligibility for overtime as necessary. Benefits Summary Health, dental, and vision support. Life insurance policy. Paid training and structured onboarding. Company-provided systems and required software access. Company events, team incentives, and advancement opportunities as the company grows. Holidays and additional time-off benefits as outlined in the Employment Agreement. Schedule & Location This is a full-time, in-office role based at Future Remodeling headquarters in Bergenfield, NJ. Schedule will generally fall within business operating hours, with flexibility needed for extended hours or occasional Saturdays based on business needs. The CSR is expected to manage customer communications, appointment support, and CRM updates professionally throughout scheduled working hours. Final Thought This role matters because every homeowner experience starts with communication. A great CSR brings urgency, professionalism, organization, and care to every lead and every appointment. If you want to grow, learn, and become part of a team building a better standard in home remodeling, there may be a seat for you here.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 409 – 102-10 Roosevelt Avenue, Corona, New York, 11368 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 102-10 Roosevelt Avenue, Corona, New York, 11368 location has the following operation hours, Eastern Standard Time (EST): Sunday, 7:00 a.m. to 11:00 p.m. Monday, 7:00 a.m. to 11:00 p.m. Tuesday, 7:00 a.m. to 11:00 p.m. Wednesday, 7:00 a.m. to 12:00 a.m. Thursday, 7:00 a.m. to 12:00 a.m. Friday, 7:00 a.m. to 12:00 a.m. Saturday, 7:00 a.m. to 11:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is 11:30 a.m.-8:00 p.m. Floating to nearby stores is required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-20-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 201 – 11 East Gunhill Road Bronx, NY 10467 Store 212 - 697 East Gunhill Road Bronx, NY 10467 Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 11 East Gun Hill Road Bronx, NY 10467 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 8:00 p.m. Monday, 8:00 a.m. to 9:00 p.m. Tuesday, 8:00 a.m. to 10:00 p.m. Wednesday, 8:00 a.m. to 10:00 p.m. Thursday, 8:00 a.m. to 10:00 p.m. Friday, 8:00 a.m. to 10:00 p.m. Saturday, 8:00 a.m. to 9:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 11:00 a.m. and 9:00 p.m., any 7 days of the week with weekend and holiday availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 09-11-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 214- 890 East Tremont Avenue Bronx New York,10460, Floating stores: 207 - 269 East Tremont Avenue Avenue. Bronx New York 1045 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 890 East Tremont Avenue Bronx New York,1046 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 5:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Wednesday, Thursday, Friday, Saturday 11:00 am to 8:00 pm and Sunday 11:00 am to 6:00 pm We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 09-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 225– 2187 White Plains Bronx, New York, 10462 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 2187 White Plains Bronx, New York, 10462 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 6:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 9:00 p.m. Friday, 7:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is will vary throughout the week and weekend requires availability from 12:00pm to 9:00pm We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 09-30-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 151: 126 Graham Avenue, Brooklyn, New York, 11206; Floating stores: Store 104: 168 Greenpoint Avenue, Brooklyn, New York, 11222; Store 112: 451 Broadway, Brooklyn, New York, 11211; Store 117: 364 Graham Avenue, Brooklyn, New York, 11211. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 126 Graham Avenue, Brooklyn, New York, 11206 location has the following operation hours, Eastern Standard Time (EST): Sunday, 8:00 a.m. to 6:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 7:00 a.m. to 8:00 p.m. Wednesday, 7:00 a.m. to 8:00 p.m. Thursday, 7:00 a.m. to 8:00 p.m. Friday, 7:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to 7:00 p.m. The CSR will work approximately 30 to 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8 a.m. and 8 p.m., any 7 days (Sunday-Saturday) of the week with weekend availability required. Bilingual English and Spanish Required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 10-03-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Job Description: Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 210– 396 East 167th St. Bronx, New York, 10456 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 396 East 167th St. Bronx, New York, 10456 location has the following operation hours, Eastern Standard Time (EST): Sunday, 10:00 a.m. to: 5:00 p.m. Monday, 8:00 a.m. to: 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 9:00 a.m. to 8:00 p.m. The CSR will work between 35 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Monday, Thursday, Friday, Saturday 12:00 pm to 9:00 pm Sunday 9:00 am to 6:00 pm We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 10-14-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. .

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language (English/Spanish) skills are required. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 132 –5215 Fourth Avenue, Brooklyn NY 11220. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 5215 Fourth Avenue, Brooklyn NY 11220 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 8:00 p.m. Monday, 8:00 a.m. to 10:00 p.m. Tuesday, 8:00 a.m. to 10:00 p.m. Wednesday, 8:00 a.m. to 10:00 p.m. Thursday, 7:00 a.m. to 10:00 p.m. Friday, 7:00 a.m. to 10:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 2:00 p.m. and 11:00 p.m., any 7 days of the week with weekend and holiday availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 08-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Effectively identifies and responds to customers’ needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic’s products and services., • Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner., • Promotes Payomatic’s services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures., • Follows all Company’s cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company’s security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 120 –706 Ralph Avenue, Brooklyn NY 11212. Floating stores: Various locations within the same Brooklyn area as needed. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 706 Ralph Avenue, Brooklyn NY 11212 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 6:00 p.m. Tuesday, 8:00 a.m. to 6:00 p.m. Wednesday, 8:00 a.m. to 6:00 p.m. Thursday, 8:00 a.m. to 6:00 p.m. Friday, 8:00 a.m. to 6:00 p.m. Saturday, 8:00 a.m. to 6:00 p.m. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is between 8:00 a.m. and 9:00 p.m., any 7 days of the week with weekend and holiday availability required. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 10-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material. Wieland's Cultural Values Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect. Wieland is hiring a Sr. Customer Service Representative. The CSR will be responsible for providing superior customer service starting from inception of order through delivery of products, taking a more proactive approach to identify customer needs and opportunities for further engagement. This role is located in Parsippany, NJ and will be hybrid with scheduled time onsite. Responsibilities Responsibilities: • Foster long-term relationships through strategic, courteous, and trustworthy communication. Anticipate customer needs and proactively suggest solutions., • Maintain an expert-level understanding of all products and services and provide technical or advanced guidance to customers and junior colleagues., • Lead efforts to investigate and resolve complex product and service issues, coordinating with multiple departments when necessary to ensure complete customer satisfaction., • Collaborate with internal teams across departments to ensure seamless execution of customer orders, utilizing a thorough understanding of internal processes to proactively mitigate potential bottlenecks., • Work to exceed agreed-upon booking and billing targets, focusing on both retention and growth of key accounts by identifying upselling and cross-selling opportunities., • Lead the RMA process, ensuring key customer returns are handled efficiently and in alignment with company policies., • Ensure that all customer communications are responded to promptly and thoroughly, fostering trust and accountability, especially with high-profile customers., • Contribute to positive EBITDA outcomes by practicing advanced commercial excellence. Support revenue growth by ensuring key customers receive value-added service and consultation., • Support the development of less experienced customer service representatives, acting as a mentor and providing guidance on complex customer interactions and account management best practices Qualifications: • Customer focused attitude and orientation, • Ability to apply superior judgement and decision-making skills., • Unshakeable dedication to on-time delivery of products and services, • Thorough understanding of basic math including unit conversion and fractions to decimals, • Time management and organization skills, and the ability to prioritize workload., • Extreme attention to detail and accuracy of information, • Unquestionable integrity and trustworthiness, • An adaptable, flexible, and reliable problem-solver, • Superior verbal and written communication skills, • Sales or Business education preferred but not required., • Minimum of 7 years’ experience as an Inside Sales Rep or Customer Support Specialist preferred., • Working knowledge of MS Office, especially Excel, and sales management tools and databases, • Solid understanding of commonly used concepts, practices and procedures within sales and distribution., • Metals Industry experience preferred but not required., • Exceptional people skills and the ability to build and maintain strong relationships. Qualifications Joining Wieland’s team gives you… • Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!, • Retirement Savings - 401(k) contribution + match., • Work/Life Balance - Paid Vacation & Holidays., • Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!, • Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program., • Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations. Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

Job Description ???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ???? WEEKLY PAY + BONUSES + INCENTIVES + FULL BENEFITS ???? Russo Bros. & Co. – East Hanover, NJ A Master Trades Group Company ⭐ EXPERIENCED CALL CENTER PROFESSIONAL? COME JOIN OUR TEAM! Are you currently working in a high-volume call center and ready for an opportunity with a company where your experience matters? Do you have experience with inbound calls, outbound calls, scheduling, appointment setting, customer service, dispatch, or home services? We want to talk to you! Russo Bros. & Co. is looking for a Customer Service Representative (CSR) to join our busy, fast-paced team. If you've worked in HVAC, plumbing, electrical, home services, telecommunications, healthcare, insurance, retail, or another high-volume call center environment, your experience could be a great fit for this role. ???? THIS IS NOT YOUR TYPICAL CUSTOMER SERVICE JOB! You'll be part of the team that customers turn to when they need heating, cooling, plumbing, and home services. You'll handle a high volume of calls, schedule service appointments, communicate with customers and technicians, and help keep the day-to-day operation running smoothly. ???? YOU'LL BE THE VOICE OF RUSSO BROS.! We're looking for someone who can: ✅ Handle a fast-paced, high-volume call environment ✅ Keep customers calm, informed, and satisfied ✅ Move quickly between calls and priorities ✅ Schedule and book service appointments ✅ Communicate effectively with technicians and dispatch ✅ Multitask without losing attention to detail ✅ Deliver a professional customer experience on every call ???? WHY WORK FOR RUSSO BROS.? ???? HIGHLY COMPETITIVE WAGES + WEEKLY PAY ???? PERFORMANCE BONUSES & ONGOING INCENTIVES ???? STEADY, YEAR-ROUND CALL VOLUME ❤️ MEDICAL, DENTAL & VISION ???? 401(k) WITH COMPANY MATCH ????️ COMPANY-PAID LIFE INSURANCE ????️ SHORT & LONG-TERM DISABILITY ???? PAID TIME OFF + PAID HOLIDAYS ???? EMPLOYEE APPRECIATION EVENTS ???? REWARDS & RECOGNITION ???? SUPPORTIVE TEAM ENVIRONMENT ???? OPPORTUNITIES TO GROW WITH AN ESTABLISHED COMPANY ???? ABOUT RUSSO BROS. & CO. Join a company with over 70 years of trusted service in Northern New Jersey! At Russo Bros. & Co. Plumbing, Heating & Air Conditioning, we believe in teamwork, integrity, and helping our employees build lasting, successful careers in the home services industry. We're a busy, growing organization with a thriving customer base, which means our Customer Service team plays a critical role in keeping our customers and technicians connected. ???? WHAT YOU'LL DO • Handle high-volume inbound customer calls and convert them into scheduled service appointments, • Make outbound calls to schedule appointments and follow up with customers, • Follow up with customers to ensure satisfaction, • Accurately enter and maintain customer information and service records, • Communicate with Dispatch, technicians, and management to support smooth daily operations, • Assist customers with questions and service needs, • Manage multiple priorities in a fast-paced environment, • Provide a professional and positive customer experience on every interaction ???? WHAT WE'RE LOOKING FOR WE WANT PEOPLE WHO KNOW HOW TO HANDLE THE PHONE! • 2+ years of experience in a high-volume call center environment, • HVAC, plumbing, electrical, home services, or dispatch experience is a BIG PLUS, • Experience handling a high volume of inbound and/or outbound calls, • Appointment scheduling or booking experience preferred, • Excellent verbal and written communication skills, • Positive, professional, and customer-focused demeanor, • Strong problem-solving and multitasking abilities, • Highly organized with excellent attention to detail, • Comfortable working in a fast-paced environment, • Self-motivated and team-oriented, • Ability to remain calm and professional with challenging customers, • High school diploma or equivalent required; Associate's degree or higher a plus ???? YOUR CALL CENTER EXPERIENCE CAN TAKE YOU FURTHER! Whether you're currently working as a: ???? Call Center Representative ???? Appointment Scheduler ☎️ Customer Service Representative ???? Dispatch Coordinator ???? HVAC Customer Service Rep ???? Plumbing CSR ⚡ Electrical Service Coordinator ???? Inbound/Outbound Call Center Agent …we want to hear from you! ???? BRING YOUR CALL CENTER EXPERIENCE TO RUSSO BROS. & CO.! Join a company with 70+ years of history, a steady customer base, strong benefits, weekly pay, and a team that values the people behind every customer call. ???? APPLY TODAY! Russo Bros. & Co. – East Hanover, NJ High-Volume Call Center | HVAC & Home Services 0 Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE RUSSO BROS. is proud to be an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace for all employees.

Job Description Job description Westfield Vet Group; Westfield Location Client Service Representative The Company: Westfield Veterinary Group is a multi-doctor practice that offers our employees a wide array of opportunities to grow in this field. We work with each employee to find the coveted “work-life balance.” We pride ourselves for the great care we take with clients and employees alike. We are currently looking for an energetic, enthusiastic, and quick learning individual to join our fast-growing team for full time or part time employment. The Position: Client Service Representative- Westfield Location. Come be a part of a growing team that values compassion, collaboration, and community! REPORTS TO: CSR SUPERVISOR Summary: Our client service representatives support our efforts in providing the highest quality primary veterinary care to our patients. As the front line of communication between our clients and providers, our CSRs help to promote the practice by maintaining a client-oriented and professional work environment. CSRs are responsible for using the computer and veterinary management software, answering and directing phone calls, scheduling appointments, patient check-in and check-out, and more. They also service as liaisons between our patients and medical staff. Duties will include but may not be limited to; • Greet clients and pets in a prompt, courteous and helpful manner, • Check out patients, print invoices, and receive/apply payment, • Ensure work and reception area is kept clean and professional at all times, • Answer phone calls and relay information to the appropriate party, • Assist client at times of euthanasia by rooming patients, preparing paperwork and taking payments, • Keep food and merchandise shelves stocked, • Drawer reconciliation, • End of day deposits, • Complete all other tasks assigned The idea candidate requires: • Above and beyond customer service skills and a positive attitude, • Excellent written and oral communication skills, • The ability to deal with fast paced and stressful situations, • Comfort with and knowledge of computer and internet skills as well as veterinary terms/procedures, • Strong critical thinking, problem-solving, and decision-making skills We offer you accrued PTO, health insurance, dental, vision, 401k and plenty of pet perks for your personal “fur-babies”. We also offer a variety of opportunities for continuing education in the field. Work Remotely • No Job Type: Full-time Salary: From $17.00 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Pet Perks Shifts Available: • 8 hour shift, • Day shift, • Evening shift, • Night shift Weekly day range: • Monday to Friday, • Weekend availability, • We are closed Sundays. Work setting: • In-person, • Office Education: • High school or equivalent (Required) Experience: • Customer service: 1 year (Required) Work Location: Westfield, In-Person

Job Description Position Overview: As one of the Washington Metropolitan area’s fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Temporary Customer Service Center Representative (CSR) to support Port Authority Trans-Hudson (PATH) riders and staff. This is a four-month temporary assignment. The CSR serves as an initial point of contact for PATH customers, using established procedures and troubleshooting tools to provide timely, accurate, and effective assistance. About the Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center. Key Responsibilities: • Provide support via phone, email, and other channels while documenting all inquiries and resolutions., • Register various fare cards by entering data into the central database and PCPS website., • Handle lost or malfunctioning card claims, including processing replacements and updating records., • Investigate and resolve issues related to ticket vending machines and advise customers of next steps., • Process new and replacement web orders and maintain related spreadsheets., • Assist with refund and transaction investigations, providing analysis for supervisor review., • Execute product and monetary refunds through the central database and PATH website per guidelines., • Monitor and escalate incomplete or missing transactions to the Team Lead., • Advise customers on PCPS technical issues and guide appropriate actions., • Provide clear, knowledgeable guidance to help customers make informed decisions. Required Qualifications: • High School Diploma or equivalent., • At least 2 years of customer service experience, including high-volume call center support, • Proficiency in Microsoft Office, particularly Excel., • Strong written, verbal, and interpersonal communication skills, • Ability to work independently and remain professional under pressure., • Minimum of 1 year collaborating across diverse teams Preferred: • Minimum of 1 year of college (30 credit hours)., • Experience in financial services or banking. Benefits: The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave, • Professional Training & Development Reimbursement Please note, these benefits are available exclusively to full-time employees of Enlightened. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.