Customer service representative remote jobs in New York, NYCreate job alerts

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

Job description Overview We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills with the ability to communicate effectively in English. Familiarity with Salesforce or similar CRM software is a plus. Excellent negotiation skills with a persuasive approach to selling. Ability to work independently as well as part of a team. Previous experience in telemarketing or direct sales is advantageous. A positive attitude, resilience, and a willingness to learn are essential for success in this role. Job Type: Full-time Pay: $78,253.00 - $92,312.00 per year Supplemental Pay: Commission pay Performance bonus Experience: Door-to-door: 1 year (Required) B2B sales: 1 year (Required) Work Location: Remote

Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.