Customer service representative jobs in El Cajon, California - Page 3Create job alerts

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Issue player loyalty cards., • Assist patrons with questions as they relate to the property and loyalty programs., • Work in conjunction with other departments on an as needed basis., • Assist with accountability for all team members for day to day and long-term operations to include training and developing team members which includes coaching, mentoring and appropriate performance management up to and including separation., • Responsible for planning, assigning, and directing work to meet business demands to ensure optimal operations and customer satisfaction during all business hours., • Act as a role model to other team members and presents oneself as a credit to Company and encourages others to do the same., • Assist in reviewing the performance, productivity and efficiency of team members including but not limited to periodic evaluations and development of coaching techniques to motivate productivity., • Assist with developing, implementing, and promoting programs to reward and recognize performance of team members., • Support Marketing staff in planning events and in post-event analysis., • Monitor and maintain inventory of Marketing merchandise and vouchers., • Take and forward accurate messages from patrons., • Track incoming and outgoing calls., • Meet department uniform, appearance, and grooming requirements., • Must adhere to regulatory, department and company policies., • Perform all job duties in a safe and responsible manner., • Performs other job related and compatible duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High school diploma or equivalent, • Must be available for multiple shifts to include nights and weekends, • Must be able to perform multiple tasks simultaneously and possess strong organizational skills, • Must have the ability to operate computer/computer software programs (including Microsoft Office), multiline phone system, copy machines, computer printers/embossers, and other office equipment, • Must be able to acquire and maintain appropriate gaming license LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description Join an Award-Winning Farmers Insurance Agency No Cold Calling Required! Are you a motivated, relationship-driven professional looking for a career in insurance sales without the grind of cold calling? Mike and Marla Clinkenbeards Farmers Insurance Agency is a nationally recognized, award-winning family-run team seeking a full-time Insurance Sales Representative to help us serve and grow our client base through warm leads and community referrals. What We Offer: • Established book of business to cross sell and work incoming quotes, • No cold calls focus on meaningful conversations, not dialing strangers, • Base salary + competitive commission structure, • Opportunities for professional growth and advancement within the agency, • Health benefits, bonuses, and incentives for top performers, • A strong agency reputation in the community built on trust and results Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Health Insurance Vision Insurance Dental Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Main Job Duties: • Quote and cross-sell personal and commercial insurance products to meet client needs, • Review current policies with existing clients to identify coverage gaps and upsell opportunities, • Educate insureds on the importance of insurance, policy options, and risk management strategies, • Connect with warm, organic leads from referrals, walk-ins, and in-agency outreach, • Build lasting relationships based on trust, transparency, and service, • Provide excellent customer service from first contact through policy renewal, • Process customer policy change requests., • Assist call ins and walk ins with various policy requests., • Document each customer contact in eAgent., • Return all phone messages promptly., • Thoroughly understand and follow all underwriting, rating and compliance requirements., • Maintain knowledge of new products and services. Ideal Candidate: • Must be able to thrive in a close-knit, family-run agency environment, • Strong interpersonal and communication skills, • Self-starter with a passion for helping others, • Licensed in Property & Casualty, • Insurance Sales or customer service experience 1-3 years.

Job Description Join a locally trusted, award-winning Farmers Insurance agency led by Mike and Marla Clinkenbeard. With over 45 years of success, our agency has built a reputation for excellence in customer service, community involvement, and insurance expertise. We take pride in creating a positive, professional environment where both clients and team members feel supported and valued. The Licensed P&C (Property & Casualty) Insurance CSR (Customer Service Representative) plays a key role in servicing existing clients, assisting with high volume phone requests and walk in service needs, generating new business, and providing reliable support to ensure client satisfaction and policy retention. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment! Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Vision Insurance Dental Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities • Process customer policy change requests., • Assist call ins and walk ins with various policy requests., • Complete Evidence of Insurance requests., • Document each customer contact in eAgent., • Take premium payments from customers., • Treat each customer contact as a cross and up-sell opportunity including financial products., • Return all phone messages promptly., • Thoroughly understand and follow all underwriting, rating and compliance requirements., • Maintain knowledge of new products and services., • Prospecting and generating new business through leads & referral sources., • Generating insurance quotes., • Provide exceptional customer service and support., • Develop and maintain client relationships., • Work independently and as part of a team., • Handle all incoming claim calls from customers and follow-up., • P&C Insurance License: Required to legally discuss and service property and casualty insurance products. (No license at time of hire is ok but will be required within 60 days), • High School Diploma or GED., • Experience: 1-3 years in insurance or customer service., • Strong communication (written and verbal), • Attention to detail, • Time management and multitasking, • Problem-solving ability, • Empathy and patience

Job Description We are currently accepting applications for a Customer Service Plumber. The Customer Service Plumber will work as a representative of Pacific Production Plumbing and address warranty issues in newly built tract homes. Daily interactions with homeowners, builder reps, and field personnel will be necessary to resolve these issues. The ideal candidate will possess a professional attitude, extensive knowledge in New Construction Plumbing Installation and the presence of mind to address recurring issues. A valid driver's license with a clean driving record is required in order to operate a company vehicle. This position requires being on-call on a rotational basis of one week every four weeks. Pacific Production Plumbing offers: • Hourly Wages, • Weekly Pay, • Paid Holidays, • Paid Time Off, • Medical, • Dental, • Life Insurance, • 401K, • Company Vehicle with Fuel Card

Job DescriptionSalary: $25-$30 Hourly Medical Assistant / Patient Navigator Revive Pathway is a Tribally owned clinic that treats a diverse population of patients, including Native and Non-Native people. We have the opportunity to provide whole person care, while managing patient substance use disorders, primary care, infectious disease, and mental health needs. We are building a team of dedicated and compassionate individuals. Revive Pathway brings an innovative model of highly individualized, compassionate care to patients with opioid use disorder. From the moment someone walks through the door of our state-of-the-art outpatient facility, they will encounter our thoughtfulness and intention for a humanizing and respectful experience with us. The comforting and safe setting of our nature-inspired facility and the friendly, professional attitude of our staff help to define our journey with each patientand with each otherfrom day one. Each employee at Revive Pathway creates their own ripple effect in the larger circles of the families and communities that we touch. Are you ready to make a difference with us? We are currently seeking a Medical Assistant / Patient Navigator to support our clinic in El Cajon, CA. This position, reporting to the Clinic Director, is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company. Position Overview: The Medical Assistant/Patient Navigator will be a source of kindness and empathy for patients who are trying to find their way to a better life. Revive Pathway treats patients with respect and honors their efforts to improve their health. The Patient Navigators role is to be positive, full of hope and to be present with our patients in their struggles as well assist them with connecting with resources including food, housing/ shelter, transportation and referrals to other compassionate providers. The ideal candidate will be a team player who is ready to jump into new challenges and opportunities, loves learning new things, and is interested in cross-training opportunities. We are looking for a Medical Assistant/Patient Navigator who understands how critical opioid treatment is and who wants to help to by being part of a whole-person treatment team where every employee makes a difference in our patients lives every day. Are you ready to make a difference one person at a time? Primary Duties: • Be available to patients daily to assist with critical resources and referrals., • Develop and work with agencies and service providers to facilitate coordination and information sharing; provide support services as applicable., • Provide transportation support, housing referrals and PCP and specialty care coordination., • Perform patient registration and admission functions, including entering referral data, income verification and insurance data, and ensure data remains up to date over time., • Establish and maintain positive working relationships with current and potential referral sources., • Maintain comprehensive working knowledge of community resources and assist patients in accessing community resources., • Develop, create, and maintain a resource file of available social service agencies and assistance providers in the target area for use in referring customers for needed services., • Be the face of the clinic to all patients and visitors, acting as a receptionist., • Answer calls politely and professionally. Refer calls to appropriate staff or take messages. Set or clear call forwarding when necessary. Check for messages with "on call" person or answering machine each morning., • Perform clerical, receptionist, and communication functions for the clinic as required., • Schedule new and returning patients with appropriate staff for medical and clinical counseling appointments. Record patient attendance, "no shows," and cancellations., • Participate in staff meetings and work with other administrative staff as required., • Maintain professional and congenial attitude toward coworkers, patients, agencies, and members in the community., • Use appropriate technology tools to accomplish job functions; understand and utilize available technology as customer service, communications, and data-gathering tools., • Assist patients to enroll in Medi-Cal., • Emergency Room liaison., • Work with jail and probation officials., • Participate in health fairs, community events, and other events where the target population gathers., • Collect body fluid samples for patients being admitted to treatment., • Administer TB, pregnancy, and breath alcohol tests to appropriate patients., • Label urine test bottles and prepare specimens for mailing or courier pick-up. Re-order supplies when shipment is depleted., • Ability to float to the MA or Front office position. Minimum Requirements: • Possess a Medical Assistant Certificate and a High School diploma or equivalent to diploma (college degree preferred)., • History of performing in a professional capacity., • Willing to follow Revive Pathway personnel policies., • Able to work the hours and days required by position, including daily 5:30 am start times., • Be willing to learn and able to deliver evidence-based practices in the treatment of substance use disorders., • Ability to provide health and TB clearance., • Must pass background check and urine drug screen. Skills & Abilities: • Passion for working with people, even on tough days., • Ability to treat everyone like they are the only person in the room., • Good listener, • Welcoming of differences and diversity., • Ability to work independently and to thrive as part of a team., • Ability to take direction and receive constructive feedback., • Power to stay calm, focused, and kind in stressful situations., • Organized and detail oriented., • Reliable, • Flexibility, versatility, and willingness to jump into new situations and challenges., • Humility, • Willingness to share your opinion., • Courage to stand up for your beliefs., • Ability to help create a safe environment for patients and staff. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to keyboard or type, handle materials used in performing the essential functions of the classification, and reach with hands and arms. The employee will be asked to perform repetitive behaviors (e.g., typing and data entry). The employee must occasionally lift and/or move up to 25 pounds (think boxes of paper). Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person, by telephone. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. The employee must also analyze and evaluate situations and adopt effective courses of action. Why Work for Us? At Revive Pathway, we share a journeywith patients, our coworkers, and the many communities of which we are a part. Our work is to build connection with individuals and families and to save lives in the process. The word revive is defined as restoration, regaining life, renewal, and flourishing again. These concepts are central to our identity and our vision. The actions and intentions of our team are rooted in Compassion, Growth, and Respect as we meet patients on their Pathway. We support our team through a competitive salary and benefits package and opportunities for continuing education and professional advancement. Revive Pathway staff will also be cross trained to meet the needs of patients and to make each day a success. On-the-job training will empower team members, as we believe the excellence of the clinic and the professional development of our staff complement one another. Please visit for more information.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Responsible for supporting compliance to departmental budgets., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Ensures efficient operations table games protection during assigned shift., • Maintains a continuous inspection of cards ensuring the security of poker games during assigned shift., • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures., • Accounts for chips on poker games. This includes making fills and credits as needed., • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management., • Maintains strict confidentiality in all departmental and company matters. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High school diploma or GED required; six months to one-year experience in Poker or equivalent combination of education and experience., • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate., • Excellent skills in both written and oral communication., • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Poker operating systems., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs, • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner., • Ability to earn and maintain TiPS certification. SUPERVISORY RESPONSIBILITIES This job may or may not have supervisory responsibilities. • Manages work procedures and expedites workflow., • Provides coaching and counseling to team members. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS For every year of employment, Employee must: Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Provide accurate and efficient dealing while following proper game procedures., • Perform accurate chip and cash transactions., • Observe or receive wagers from customers and take or pay the appropriate game outcomes., • Maintain game security and protect company assets at all times., • Assist customers in understanding the rules and ensure adherence to established policies and procedures., • Pay winning bets and collect losing bets., • May deal in gaming tournaments, • Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge., • Provide customers with information on how to play the game if requested., • Must adhere to regulatory, department and company policies., • Perform all job duties in a safe and responsible manner., • Perform other job related and compatible duties as assigned. ADDITIONAL RESPONSIBILITIES When operating as a Supervisor, additional duties include the following: • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Manages work procedures and expedites workflow., • Provides coaching and counseling to team members. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High school diploma or equivalent, • Must successfully complete dealer training or have previous casino dealing experience, • Must be fast and accurate in handling cash, • Six months experience in customer service field preferred, • Must be able to successfully complete an audition displaying adequate Table Games Dealing skills, • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets, • Must possess good manual dexterity for quick and accurate handling of chips, cards and money, • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner., • Ability to earn and maintain TiPS certification. LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee will be exposed to prolonged standing for extended periods of time (shift duration). The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employee will be exposed to an environment containing unrestricted second-hand tobacco smoke.

Job Description At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Slot Team plays a pivotal role in exemplifying our Service Commitment. The Slot Supervisor is responsible for providing designated management of personnel, and daily operations of the slot areas on the casino floor, while exemplifying Jamul Casino’s Service Commitment. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery to all guests and team members., • Responsible for supervising staff and the overall daily management of a designated shift in the Slots department., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures., • Works closely with the Shift Managers to implement and oversee overall strategies for customer service, comping, and revenue growth to maximize profitability, • Shares responsibility of the overall engagement of all team members with Managers by addressing and managing team member feedback, suggestions, complaints, and grievances., • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Slots department., • Shares responsibility for the overall integrity of daily operations on assigned shift., • Assists with the overall integrity of daily Slot operations., • Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management., • Maintains strict confidentiality in all departmental and company matters., • Meet grooming and appearance requirements., • Meet attendance guidelines. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High School diploma or GED required; and a minimum of one-year experience in Slot Operations; or two years customer service management experience; or an equivalent combination of education and experience., • Excellent skills in both written and oral communication., • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems., • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Must have knowledge of Slot Operations., • Flexible to work all shifts including holidays, nights, weekends, as business needs dictate., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to earn and maintain TiPS certification. SUPERVISORY RESPONSIBILITIES This job may or may not have supervisory responsibilities. • Responsible for staff development and training programs., • Responsible for rewards and recognition program to maximize team member engagement., • Evaluates team members within department and delivers constructive feedback to team members regarding performance., • Provides recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs., • Manages work procedures and expedites workflow., • Provides recommendation for team member performance (disciplining, coaching, and counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team member must be able to qualify for licenses and permits required by federal, state and local regulations and maintain/retain them. Must successfully complete TIPS training. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.