Trabajos customer service support en Auburn, New York - Page 2Crear alertas

Job DescriptionDescription: Region: Assigned territory within the Finger Lakes region of New York and surrounding areas. Position Summary We are seeking a Field Services Technician to join our team. This role is responsible for surveying, installing, programming, maintaining, and repairing Specialty Sales equipment and systems at customer locations. The ideal candidate is mechanically inclined, safety-minded, and committed to delivering excellent customer service. Key Responsibilities • Follow all Specialty Sales LLC safety policies and operating procedures, • Use required PPE correctly and consistently, • Inspect and advise customers on equipment and the proper handling of Specialty Sales products, • Survey, install, set up, and program custom equipment at customer locations, • Perform plumbing, welding, and electrical fabrication for systems including HoofStrong systems, • Troubleshoot and repair installed equipment systems, • Partner with Sales Account Managers during field inspections and repairs, • Travel to customer sites as required, • Maintain accurate parts inventory, • Report all accidents, injuries, safety issues, driving citations, service interruptions, or customer complaints immediately to supervisor, • Maintain a clean, safe, and orderly work environment, • Assist in other company areas as needed, • Must provide documentation of employment eligibility per state and federal regulations, • Must be at least 21 years old, • High school diploma or GED required, • Basic knowledge of plumbing, welding, and electrical wiring, • Valid driver’s license with a safe driving record that meets company insurability standards, • Forklift certification preferred

Job Description???? LEVEL UP YOUR CAREER AS A SHIFT SUPERVISOR AT LAKESIDE ENTERTAINMENT! Where Every Shift Is a Winning Experience. ???? Locations: • Union Springs, NY, • Seneca Falls, NY ???? Job Type: Full-Time ???? Pay Rate: Competitive + Tips LakeSide Entertainment is seeking skilled, upbeat, and dependable Shift Supervisors to lead our gaming floor teams at both locations. If you’re a strong communicator, a natural problem-solver, and energized by a fast-paced casino atmosphere, this is your chance to step into a high-impact leadership role. As a Shift Supervisor, you’ll guide daily operations, oversee staff performance, uphold regulatory standards, and ensure our guests enjoy a top-tier experience from the moment they arrive. ???? YOUR ROLE ON THE GAMING FLOOR — LEADERSHIP IN ACTION As a Shift Supervisor, you will: Team Leadership & Staffing • Lead and supervise employees throughout your shift, • Assign tasks, oversee performance, and train new and existing team members, • Communicate and document call-ins; secure coverage when needed, • Monitor and support casino floor activity to maximize guest satisfaction, • Resolve operational issues, staff concerns, and guest complaints, • Maintain accurate records and documentation of shift activities, • Process and verify cash transactions, vouchers, and manual payouts, • Maintain, safeguard, and reconcile cash drawers with precision, • Complete reports and reconcile transactions correctly and on time, • Follow CNICS, MICS, SICS, Title 31, and anti-money-laundering regulations, • Perform minor machine resets, paper reloads, and small fixes, • Track inventory levels; notify management in advance of reorder needs, • Provide exceptional customer service to every guest, • Assist with promotions, vouchers, and rewards redemption, • Collaborate with floor staff, surveillance, and security, • Uphold company standards of professionalism, appearance, and attendance, • 2+ years cashiering experience (required), • 1+ year supervisory experience in a related field (required), • High school diploma or GED, • Must be 18+ years old, • Strong leadership, decision-making, and conflict resolution skills, • Strong math skills and experience with cash audits/reconciliations, • Ability to use POS systems, ten-key machines, and cash-handling equipment, • Valid driver’s license with clean driving record, • Must pass a drug test, background check, and obtain a gaming license, • Reliable transportation, • Ability to stand for extended periods, walk, bend, and lift up to 50 lbs, • Ability to maintain confidentiality and work under tight deadlines Additional Full-Time Benefits: ???? Medical, Dental & Vision Insurance ???? 80% Childcare Cost Coverage ???? Paid Personal Time ???? READY TO LEAD A WINNING TEAM? If you're a strong leader who thrives in a fast-paced environment and loves delivering an exceptional guest experience, LakeSide Entertainment wants you on our team. ???? Apply today to become a Shift Supervisor at LakeSide Entertainment in Union Springs or Seneca Falls!

Customer Service/Support Executive. Competencies: CEM - Customer Service.