1000+ Best customer service team lead Jobs in Jersey City, New Jersey (November 2026) - page 2

$120000–$135000 yearly

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Construction Project Manager to join our Store Development team! This is a great opportunity for an experienced individual to continue growing Van Leeuwen scoop shops across 12 national markets. The ideal candidate is someone who is experienced in multi unit retail expansion, takes ownership of projects and is solution oriented (and loves ice cream!). Our Construction Project Manager will report directly to the Vice President of Store Development. While we are based out of Brooklyn, NY, this role has the opportunity to be hybrid or remote. This role will travel at least 50% of the time. Job Responsibilities • Manage multiple scoop shop construction projects simultaneously across all markets, • Establish and strengthen relationships with internal cross functional departments as well as external consultants & vendors: Landlords, Expeditors, AOR's, Engineers, General Contractors, Equipment vendors, Signage fabricators, and other speciality vendors, • Proactively evaluate and improve construction strategies to support the development and build out of our brand's footprint, • Manage project schedules from lease signing thru close out, flagging any potential challenges or delays, • Review, evaluate, and uphold Landlord/Tenant work letters, Tenant Criteria, Construction Rules and Regulations and general lease exhibits, • Prepare project cost estimates and identity cost savings opportunities for budget approval and actively track actual project expenditures, • Lead contractor bidding, leveling, contract negotiation, bid award, percent completion, change order negotiation, payment applications, • Review architectural and engineering drawings and specifications and flag cost savings opportunities as well as ensure design compliance with lease obligations, permit requirements, and Van Leeuwen design standards, • Ensure all construction projects obtain necessary permits and variances in compliance with all state and local building/ zoning laws and codes, • Clearly communicate on a regular and timely basis, ensuring that all project participants are informed of project status, problems, and required actions, • Evaluate job site construction progress and quality of work completed, • Resolve construction conflicts in the field and maintain construction quality and progress, • Coordinate inspections and sign offs with GC and local municipalities to ensure a successful turnover, • Perform store turnover walk throughs with GC and Operations team, follow up on punch list completion, • Gather close out documents, manuals, warranties and lien wavers ensuring all Landlord and TI requirements are met and collected in a timely manner Job Requirements • At least 7 to 10 years of experience in a similar role supporting development and/or commercial construction projects approximately 500-2,500 sf, • At least 3 to 5 years in restaurant/ fast casual/ counter service construction, • Proven success in delivering projects on time and on budget, • Ability to interpret construction drawings and engineering specifications, • Strong understanding of construction methods, materials, and building systems, • Working knowledge of HVAC, electrical distribution, plumbing infrastructure, and fire protection systems, • Familiarity with local building codes include ADA requirements, • Very strong organizational and communication skills, • Capable of aligning priorities and managing multiple projects simultaneously, • Strong working knowledge of ProCore, Blue Beam Revu, Company Cam or similar applications, • Experience with G Suite (Google Drive, Gchat, Sheets Docs, etc.) is a plus, • Passion for brand standards, retail expansion & ice cream, • Available to travel up to 50% of the time Compensation + Benefits $120,000 to $135,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $120,000---$135,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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Joe & the Juice

Assistant Store Manager - Brooklyn

2 days ago

Full-time

Brooklyn Heights, Brooklyn

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. KEY RESPONSIBILITIES Value-Based Leadership • Support the Store Manager in leading team members in alignment with the company Manifest and operational principles, • Provide guidance and support to team members to ensure a positive and high-performing store culture, • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles Employee Engagement & Development • Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training, • Support initiatives that maintain and improve the store's employee engagement levels, • Encourage open communication and contribute to a collaborative team environment Guest Experience • Champion a guest-first mindset in all store activities, • Build and maintain strong guest relationships within the local community in alignment with brand behavior principles, • Contribute to increasing overall guest satisfaction and loyalty Operational Excellence & Compliance • Help maintain a safe, secure, and healthy work environment, • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines, • Ensure brand standards and local regulatory requirements are consistently upheld Stock & Inventory Support • Assist in stock handling processes, including inventory counts and ordering, • Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets Performance & Financial Contribution • Support initiatives to drive sales growth and optimize store profitability, • Assist in achieving company-defined financial and non-financial KPIs, • Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed Qualifications • At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation: $22.25 hourly plus tips Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

Financial District, Manhattan

Company: NEU Global Location: New York City, in person Type: Full time NEU Global is hiring Energy Consultants in New York City. You will connect with customers in the community and help them qualify for free wireless service and energy assistance programs they may not even know exist. You enroll them on the spot and make sure they leave set up and taken care of. This role is for people who like talking with people. If you enjoy being out in the city, meeting new faces, and helping families save money, you will do well here. What you will do: * Speak with customers in assigned neighborhoods and community locations * Explain the free service and assistance programs in simple, clear language * Check eligibility and complete enrollments using a tablet we provide * Represent NEU Global with a professional, friendly attitude What we offer: * Uncapped commission, best compensation offered, top performers earn the most * Full training provided, no experience needed, start right away * Weekly pay * Growth path into team lead roles as we expand across the city What you need: * Enjoy connecting with people and starting conversations * Comfortable working in the field and on your feet * Reliable and professional with customers * Bilingual English and Spanish is a strong plus Ready to get out there and help your community? Apply today.

Growth-Focused Sales Associate

Looking for a real path forward, not just a job? CP Consulting is hiring a Growth-Focused Sales Associate for Verizon pop-up events in New York and New Jersey, with a clear track from your first event to leading your own team. Responsibilities Represent Verizon's internet, TV, and mobility service offers at pop-up and retail events Engage customers face-to-face, explain product benefits, and close same-day sign-ups Build the activity and sales track record needed to move into Activation Specialist or Team Lead roles Take on stretch responsibilities as you show readiness — scouting locations, coaching newer reps Handle basic paperwork / digital order capture accurately Requirements Genuinely interested in building a career here, not just working a shift Coachable and open to feedback as you grow into more responsibility Reliable transportation to event locations near you 18+ and authorized to work in the United States No prior sales experience required — training provided Compensation Uncapped commission structure with strong earners typically in the $85K–$100K+ range depending on performance Daily / weekly payout opportunities depending on campaign Clear advancement path into Activation Specialist and Field Sales Team Lead roles About CP Consulting CP Consulting provides recruiting services for high-performing sales teams, hiring field and event sales talent for telecom, internet, and mobile service campaigns.

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Lin & Daughters - Flatiron

Assistant Operations Manager

A quick-service Asian eatery known for high quality dumplings and noodles in Manhattan is looking for an assistant operational manager to help drive the company forward. FULL TIME Schedule: 5 days including weekends Hours: somewhere between10:30am-10pm Responsibilities (training & growth path): Stage 1: FOH Training Train in 3 FOH positions – cashier, barista, packer Stage 2: Shift Leader Oversee FOH operations during shift Lead and support team members Ensure smooth and efficient service Maintain store standards and customer satisfaction Must hold a valid NYC Food Protection Certificate to be promoted to Shift Leader Stage 3: Assistant Operational Manager Similar responsibilities as above with some additions such as inventory management, scheduling and performance review. Compensation: Stage 1 & Stage 2 (60days): $17-20 / hour (take home) Stage 3 (Management training): $3800-4000 / month (take home) Manager (Post-training): $4000-4200 / month (take home) Performance Growth: Additional compensation increases based on performance and business needs Requirements: Flexible availability, including weekdays and weekends [Preferred] Previous experience in a supervisory or leadership role in hospitality Food Protection Certificate (can be obtained during FOH training, but required for Shift Leader promotion) Strong communication and problem solving skills

POP Event Sales Representative

Join CP Consulting as a POP (Point-of-Purchase) Event Sales Representative representing Verizon and Optimum at retail pop-up events, community activations, and partner locations. Training is provided before your first event — no office visit required to get started. Responsibilities Represent Optimum's internet, TV, and mobile offers at pop-up and retail events Engage customers face-to-face, explain product benefits, and close same-day sign-ups Hit daily activity and sales targets in a fast-paced, team-based environment Handle basic paperwork / digital order capture accurately Show up on time, energy high, professional appearance Requirements High energy, coachable, and comfortable talking to strangers Reliable transportation to event locations near you Available for evenings and weekends when events run 18+ and authorized to work in the United States No prior sales experience required — training provided before your first event Compensation Uncapped commission structure with strong earners typically in the $50K–$80K+ range depending on performance Daily / weekly payout opportunities depending on campaign Performance bonuses and advancement into team lead roles About CP Consulting CP Consulting provides recruiting services for high-performing sales teams, hiring field and event sales talent for telecom, internet, and mobile service campaigns. Apply on CareerPlace — we review every application and move qualified candidates quickly. How to apply Apply on this CareerPlace listing. CP Consulting will contact qualified candidates for a short interview and onboarding schedule.

Park Manager — Aero Adventure Park

21 days ago

$70000–$90000 yearly

Full-time

Long Island City, Queens

Park Manager — Aero Adventure Park Location: 11-49 44th Road, Long Island City, NY Position: Full-time, on-site Salary: $70,000–$90,000 annually, depending on experience Start Date: Flexible; candidates available to start soon are encouraged to apply. Help Build Something Exciting Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows. Your Role You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests. Responsibilities • Recruit, interview, and hire employees in partnership with ownership., • Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements., • Train and coach employees and shift leads on safety, guest service, and daily responsibilities., • Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift., • Oversee admissions, attractions, party hosts, and other guest-facing operations., • Lead opening and closing procedures and maintain a clean, organized, guest-ready facility., • Ensure safety checks and inspections are completed and documented., • Enforce park rules, respond to incidents, and communicate concerns promptly to ownership., • Identify maintenance issues and remove unsafe equipment or attractions from service., • Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup., • Resolve guest concerns professionally and handle refunds within approved policies., • Support ticket and membership sales through staff coaching., • Monitor labor usage and daily operating results and recommend improvements., • Work alongside frontline employees during busy periods. Qualifications • At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business., • Experience hiring, scheduling, training, and leading employees., • Strong communication, organization, and problem-solving skills., • A hands-on leadership style and a consistent commitment to safety., • Familiarity with point-of-sale systems, scheduling software, and basic reporting., • Availability to work evenings, weekends, holidays, and peak business periods., • Trampoline park, adventure park, or family entertainment center experience preferred., • Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification, • New-location opening experience and CPR/First Aid certification are a plus. The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable. Compensation and Benefits • $70,000–$90,000 annual base salary, based on relevant experience and qualifications., • Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility., • 10 paid vacation days annually., • Paid sick leave., • Direct access to ownership and the opportunity to help shape the business., • Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs. Grow With Aero We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years. What You’ll Actually Do Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard Keep service running smoothly by managing pace, priorities, and execution across the floor Jump in on any station as needed, modeling strong performance and teamwork in real time Coach and support team members to elevate service, food quality, and operational standards Uphold food safety, accuracy, cleanliness, and organization throughout every shift Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments The Role is a Great Fit If You Have leadership or supervisory experience in restaurants, retail, or hospitalityCare deeply about hospitality, food quality, and operational excellenceEnjoy motivating others and building a positive team cultureStay organized, level-headed, and solutions-focused under pressureWant to grow into restaurant management and long-term leadership rolesTake pride in being accountable, dependable, and detail-oriented The Perks Tips (subject to location and role)Competitive wagesThis role is a key step toward Shift leader and Manager opportunitiesMedical, dental, and vision options for part-time and full-time team membersPaid vacation, wellness time, and parental leaveFree meal every shift401(k)Team Member Merch Shop - earn and buy custom Sweetgreen gear*Depending on eligibilityMinimum Requirements Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles1+ year of experience in a Shift Leader or Supervisor roleExperience in fast-paced environments - restaurant, retail, or hospitality Ability to coordinate multiple tasks while maintaining operational standards Ability to speak, read, write, and understand the primary language(s) of the work location Must be able to work at least 30 hours per week Must be 18 years of age or older Must be authorized to work in the United States

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Molaprise

Senior Inside Sales Manager

1 month ago

Full-time

Manhattan, New York

Senior Inside Sales Manager Location: New York, NY (Hybrid) Full-Time About Molaprise Molaprise is a leading cloud and cybersecurity systems integrator headquartered in New York City, delivering innovative solutions across AI, cloud, and security. We partner with public sector and enterprise clients to modernize infrastructure, enhance resilience, and drive digital transformation. Role Overview We are seeking a high-performing Senior Inside Sales Manager / Senior Account Executive to lead revenue growth, strengthen our inside sales function, and drive execution across key NYC accounts. This is a player-coach role designed for a senior sales professional who thrives in both strategy and execution—owning complex deals while supporting and enabling a broader sales team. You will play a critical role in building pipeline, accelerating deal cycles, and ensuring operational excellence across the sales process. The ideal candidate has strong experience in the NYC SLED market and can effectively position AI, cloud, and cybersecurity solutions to both technical and executive stakeholders. Key Responsibilities Revenue Growth & Pipeline Ownership Own and drive revenue targets across SLED, mid-market, and enterprise accounts Build, manage, and convert a high-quality pipeline through disciplined inside sales execution Lead complex deals from prospecting through negotiation and close Inside Sales Leadership & Daily Execution Provide day-to-day support and direction to the sales team, ensuring consistent pipeline activity and follow-through Establish and optimize sales processes, outreach strategies, and pipeline management discipline Coach and support team members on deal progression, positioning, and closing strategies Pricing Strategy & Vendor Management Negotiate with manufacturers, vendors, and distributors to secure optimal pricing and deal structures Collaborate with partners (e.g., Cisco, Microsoft, OEMs) to strengthen competitive positioning Ensure pricing strategies align with margin goals and customer expectations Proposal Development & Solution Positioning Lead the creation of client proposals, RFP responses, and solution presentations Translate technical offerings into clear, outcome-driven value propositions Partner with engineering teams to ensure accuracy and competitiveness of solutions Customer Engagement & Relationship Management Build and maintain strong relationships with decision-makers across NYC SLED and enterprise clients Act as a trusted advisor, aligning solutions to customer priorities and long-term goals Identify and drive upsell and cross-sell opportunities Marketing & Demand Generation Support Support and participate in marketing outreach, including calls for new service offerings and upcoming webinars Collaborate with marketing to convert campaigns into qualified pipeline Help refine messaging based on customer feedback and market response Cross-Functional Coordination Act as a liaison between project managers, outside sales, engineers, and clients to ensure alignment and timely execution Ensure deals transition smoothly from sales to delivery while maintaining client expectations Drive accountability across stakeholders to meet deadlines and commitments Market Intelligence & Strategy Stay informed on NYC public sector procurement cycles, funding, and competitive landscape Identify emerging opportunities in AI, cloud, and cybersecurity markets Use insights to refine go-to-market strategies and sales positioning Qualifications 7–12+ years of B2B sales experience in IT solutions, cloud, cybersecurity, or consulting Proven track record of exceeding revenue targets and closing complex deals Experience supporting or leading inside sales teams or functions Preferred Experience Strong familiarity with NYC SLED (state, local, education) market Experience working with OEMs, distributors, and partner ecosystems Background in solution-based or consultative selling Core Competencies Strong negotiation and deal structuring skills Ability to translate technical solutions into business value Excellent communication and executive presence Highly organized, data-driven, and process-oriented

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Manjul Coffee & Clothing

• High level of customer communication ability, • Ensure guests receive pastries before leaving, • Restock ingredients, • Maintain strong awareness of guest experience, • Pull shots to dialed-in specs for each recipe, • Ability to steam and pour latte art to the standard set by the team leads, • In depth knowledge of all drink recipes, • In depth understanding of coffee beans, • Must have 1-2 years at a specialty coffee shop, • Must have an array of knowledge regarding coffee varieties, origins, and processes, • Knowledge on making drinks, • Pour over, • Milk Drinks, • Matcha, • Keep station clean, • Restock all cups and mugs, • Call out and run all guest orders, • Prep cups for to-go and dine-in service, • Ensure all glassware and ceramics are clean, • Ability to fully close bar at night and close the cafe Full weekend availability necessary

Constable Hook, Bayonne

We are Total Wireless located at 502 Broadway, Bayyon, NJ. Total wireless is a leading cellphone company in prepaid world affiliated by Verizon. We are looking for an energetic sales rep, fresh or experienced both can apply, and if anyone who has experience in the sales industry will be a potential candidate and we will educate about our system and job related responsibilities.

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Best of Health

Marketing Representative / Field Marketer

We are looking for motivated Marketers to join our team. This role involves both making phone calls and conducting marketing activities in the field. Responsibilities: Make phone calls to potential customers and promote our services Follow up with leads and answer inquiries Visit local businesses or potential customers for in-person marketing Build relationships and generate new leads Maintain accurate records of calls and field activities Requirements: Good communication and interpersonal skills Comfortable making phone calls and speaking with customers Willing to work both on the phone and in the field Self-motivated and goal-oriented Previous sales or marketing experience is a plus Pay: $10/hour + bonus

HVAC Service Technician Location: New York, Midtown Employment Type: Full-Time INNOVA is seeking an experienced Senior HVAC Service Technician to support field service operations, complex technical troubleshooting, and warehouse-based repair and refurbishment. Key Responsibilities ● Perform HVAC inspections, diagnostics, maintenance, troubleshooting, repairs, installations, component replacements, adjustments, and performance testing. ● Lead or support pre-installation inspections, post-installation support, system start-ups, and technical issue resolution. ● Diagnose root causes and determine effective corrective actions. ● Serve as a senior technical resource and guide less-experienced technicians as needed. ● Support multi-technician projects involving equipment movement, staging, placement, and coordination. ● Communicate professionally with customers, dispatch, supervisors, and internal teams. ● Follow all applicable codes, safety standards, company procedures, and customer-site requirements. Warehouse Operations ● Perform advanced diagnostics, repairs, refurbishment, and testing of HVAC units and components. ● Identify defects, verify repair quality, and confirm equipment is ready for field deployment. ● Support equipment staging, preparation, packaging, tools, parts, and service inventory. ● Provide technical input on recurring issues, repair trends, equipment condition, and process improvements. ● Provide technical guidance and hands-on training to junior technicians. Documentation and Compliance ● Complete accurate service reports, job notes, inspection records, labor and parts records, photos, and corrective-action documentation in company systems and CRMs. ● Follow safety, reporting, recordkeeping, equipment handling, quality, and customer communication procedures. ● Escalate technical, safety, operational, or customer issues promptly. Qualifications ● 5-7 years of hands-on HVAC service experience. ● HVAC certification required. ● Strong knowledge of HVAC systems, controls, electrical and mechanical components, diagnostics, and performance testing. ● Valid driver’s license. ● Ability to lift, move, and maneuver equipment safely. ● Ability to work independently in field, warehouse, and customer-site environments. ● Strong communication, organization, documentation, judgment, and problem-solving skills. Compensation & Benefits ● Competitive salary of $35 to $65 hourly +Overtime, based on experience. ● Health benefits ● 401(k) retirement plan. ● Full-time employment with opportunities for continued growth and development. Success in the first year means becoming a trusted senior technical resource for the team, proactively identifying and resolving equipment issues during pre-installation checks, quickly diagnosing technical problems when they arise, and helping guide the team toward the right solution. This includes reducing preventable installation and service issues, ensuring equipment is properly tested and ready before deployment, independently handling complex assignments, supporting other technicians, and maintaining accurate and timely documentation.

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