Customer success operations manager jobs in United States

PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay: $23 - $27.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You’re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we’ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer

Join us as a Service and Kitchen Team Associate We're looking for friendly team players to provide great customer service and cook food for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. How we reward you:** Flexible schedules Great pay and bonus Free meals while working at Panda Medical and Dental Insurance for full-time associates 401K with company match Associate discounts for many brands Opportunity to give back to your community Hands-on paid training to prepare you for success On-Going Career & Leadership Development Opportunities for growth into management positions **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. You'll get a chance to: As a Service Team Associate, you'll create a warm environment for our guests and provide great service As a Kitchen Team Associate, you'll cook delicious food while maintaining the highest standards of cleanliness Service and Kitchen Team Qualifications Your background & experience: Friendly and helpful team members Operations experience is a plus Some high school Food Handler certification may be required depending on local requirements, acquired at your expense Service Team Pay Range: $17.50 - $24.50 / Hour * Kitchen Team Pay Range: $19.00 - $26.60 / Hour * - Within the range, individual pay is determined using various factors, including work location and experience. ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources. #HourlyYellow Job Types: Full-time, Part-time Pay: $17.50 - $26.60 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Education: High school or equivalent (Required)

Position: Outside Sales Manager Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) Exempt About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. 2023 Employee Satisfaction Survey - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the Position Brooklyn SolarWorks is seeking an Outside Sales Manager to bring our dynamic Sales team to the next level. As the Outside Sales Manager, you will not only carry out the duties of a solar consultant but will also lead a team of consultants and oversee the support and services provided to clients. Your duties will include developing strategic plans, team coaching, setting expectations and ensuring all consultants are meeting (and exceeding) monthly sales targets. Responsibilities: - Signing up new clients for solar installation - Preparing and reviewing designs for the customer’s solar installation. - Providing customers with quotes and explaining the applicable incentives available - Guiding customers through loan applications - Generating leads Managerial Responsibilities: - Drive Sales Team to exceed their quota monthly - Reach and exceed team monthly/quarterly/annual goals - Aid in the recruitment, hiring, and training of staff. - Analyze data and market trends to identify areas/opportunities for improvement and create value propositions. - Work with cross functional teams (Marketing, Inside Sales, and Design) to drive successful day to day operations. - Supervise direct reports; serve as a leader and mentor, in their professional development and goals. - Coordinate with VP of Sales & Marketing on team growth and strategy development. - Carry out additional duties as assigned by the VP of Sales & Marketing. Required Skill Set - At least (3) three years of prior sales consultant/direct sales experience. - Valid CLEAN Driver’s license is required. - Managerial experience is required. - Bi-lingual (spanish) is preferred. - In-depth knowledge of solar equipment and installations. - Excellent interpersonal skills and friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel and work irregular hours. - Strong Relation-building skills. - Strong Problem-Solving and Decision-Making skills. - Strong Attention to Detail. - Strong technical & computer skills. - A passion for Brooklyn SolarWork’s mission and clean energy overall. Benefits/Compensation: - $75,000-$80,000 base + commissions & bonuses; 140k expected OTE - (Free options are available) Medical, Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Candidates may apply through our website. Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 3)- Hire is made. Remote Status Travel % Hybrid model possible post probation 50%

A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.

Overview: We are seeking a highly skilled and motivated Kitchen Manager to join our team. As a Kitchen Manager, you will be responsible for overseeing the daily operations of our kitchen, ensuring the highest quality of food production and service. If you have a passion for food, strong leadership skills, and experience in kitchen management, we want to hear from you! Duties: - Oversee all aspects of kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Manage inventory and order supplies as needed - Develop and maintain recipes and menu items - Train and supervise kitchen staff - Collaborate with front-of-house staff to ensure smooth service - Monitor food quality and presentation - Handle customer inquiries and resolve any issues promptly Experience: To be successful in this role, you should have: - Previous experience in kitchen management or a similar role - Strong knowledge of food safety regulations - Proficiency in bartending techniques is a plus - Excellent organizational and time management skills - Ability to lead and motivate a team - Strong problem-solving abilities - Knowledge of shift management and scheduling If you are a dedicated professional with a passion for the culinary arts and a desire to create exceptional dining experiences, we encourage you to apply. Join our team today as we continue to provide outstanding hospitality and delicious food to our valued customers. Job Types: Full-time, Part-time, Temporary, Seasonal Pay: $55,000.00 - $60,000.00 per year Expected hours: 40 per week Language: Can Speak English

Full job description Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus muchmore!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Compensation Range: $20 - $45 per hour, based on experience We are currently looking for a full time Shop Mechanic for our Long Island City/Queens, NY Branch. The primary responsibilities of the position consist of, but are not limited to: Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Valid NYS driver's license Two years of previous forklift repair expereince is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Full job description About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering outstanding results. Responsibilities: - Supervise and manage a team of employees, providing guidance and support as needed - Ensure efficient and effective operation of the department or area assigned - Monitor employee performance, provide feedback, and conduct performance evaluations - Implement and enforce company policies and procedures - Train new employees on job duties, company policies, and safety protocols - Maintain accurate inventory control and assist with ordering supplies as needed - Resolve patient complaints or issues in a timely and satisfactory manner - Collaborate with other supervisors to achieve department goals and objectives - Conduct regular meetings with staff to communicate updates, expectations, and goals Requirements: - Previous experience in a supervisory role, preferably in a medical office or customer service environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with the ability to prioritize tasks effectively - Knowledge of using EMR system - Exceptional customer service skills with the ability to handle difficult situations professionally - Multilingual abilities are a plus (preferrably Spanish Speaking) If you are a dedicated individual who thrives in a fast-paced environment and enjoys leading a team to success, we encourage you to apply for this exciting opportunity. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team as a Supervisor! Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: Paid time off Experience level: 4 years Schedule: 8 hour shift Day shift Monday to Friday Morning shift Weekends as needed Ability to Relocate: Brooklyn, NY 11237: Relocate before starting work (Required) Work Location: In person

Our company, is a comprehensive aviation service company based in Hainan, China. We provide a wide range of services, including General Sales Agent (GSA) and Ground Handling Agent (GHA) services for foreign airlines, aircraft buying, selling, and leasing services, aircraft materials buying, selling, and leasing services, as well as assistance with opening, operating, and settling Chinese routes. We leverage the advantages of Hainan Free Trade Port and offshore settlement policies to offer high- quality services to our customers. With its expertise, industry qualifications, and strategic partnerships, the company is well-equipped to meet the diverse needs of its clients and support their success in the Chinese aviation market. We’re currently in the process of establishing a branch in New York, USA. We are seeking a highly qualified Airlines Marketing Specialist to join our team. Candidate must be competent in both Chinese and English. In addition to outlining the job responsibilities, experience requirements, educational qualifications, and professional requirements, we will also address the legal requirements specific to this position in the United States. Job Responsibilities: - Develop and implement strategic marketing plans to promote the services of our - client airlines. - Conduct market research and analysis to identify target markets, customer - preferences, and industry trends. - Collaborate with internal teams and external partners to create compelling - marketing campaigns, including digital marketing, social media, advertising, and - promotions. - Manage and optimize digital marketing channels, such as websites, social media - platforms, email marketing, and search engine optimization (SEO). - Plan and coordinate participation in industry events, trade shows, and conferences - to enhance brand visibility and generate business leads. - Monitor and analyze marketing campaign performance, generate reports, and - recommend improvements for future initiatives. - Build and maintain strong relationships with airline clients, travel agencies, and - other industry stakeholders. - Stay updated on industry developments, competitor activities, and emerging - marketing trends. Experience Requirements: - Minimum of 3-5 years of experience in airline marketing or a related field, with a - strong understanding of the aviation industry. - Proven track record of developing and executing successful marketing campaigns - and strategies. - Knowledge of digital marketing techniques and platforms, including social media, - content marketing, email marketing, and analytics tools. - Experience in market research, competitive analysis, and customer segmentation. - Excellent communication and presentation skills to effectively convey marketing - messages to diverse audiences. - Strong project management skills with the ability to manage multiple campaigns - simultaneously. Educational Requirements: - Bachelor's degree in Marketing, Business Administration, or a related field is - preferred, but not mandatory. Professional Requirements: - Familiarity with airline industry marketing regulations and best practices. - Proficiency in marketing automation tools, CRM systems, and analytics platforms is - a plus. Legal Requirements for the United States: - Must be legally eligible to work in the United States. - Familiarity with U.S. advertising and marketing regulations, including those - governed by the Federal Trade Commission (FTC) and the Department of - Transportation (DOT). - If you meet the above requirements and possess extensive experience and - knowledge in airline marketing, please submit your resume and relevant documents. We will review applications and contact qualified candidates for further assessment. Thank you for your interest in our company, and we look forward to the opportunity of welcoming you to our New York branch! Please note: This job advertisement is for reference only, and specific details and requirements may be adjusted based on actual circumstances and legal requirements in the United States.