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Position Overview: The Director of QA & Compliance leads and manages the global end-to-end quality assurance, product integrity, and regulatory compliance programs across all product lines at Duluth Trading Company. This role ensures that every Duluth product meets the company’s quality promise on our high-quality and ingenious gear, which is to last with unmatched durability, and complies with US state and federal regulations. Position Details: Work Environment: At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. You will work in the office Monday through Thursday, with the option to work from home on Fridays if you prefer. What You’ll Do: • Develop and implement Quality assurance and compliance strategies aligned with company objectives and customer expectations, • Lead and manage quality assurance systems and Inspection protocols, • Ensure consistent adherence to standards and specifications throughout the manufacturing process, • Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize production processes, • Ensure Total Quality management is established and maintained across all suppliers, utilizing inspection processes and conducting Technical Factory Evaluations, • Partner with Tech Design and Raw Material leaders to ensure that Product testing protocols meet customers’ expectations on the durable quality products, • Work with the 3rd party labs & providers to utilize their service for inspections, when needed, • Build and strengthen supplier relationships to ensure products and manufacturing processes meet safety, quality and environmental standards, • Develop and lead a team of QA professionals. Provide training and guidance to ensure teams are equipped with skills and knowledge to uphold high quality standards and achieve departmental goals, • Define and own the factory certification program, • Collaborate with cross-functional teams, including product development, technical design, sourcing and logistics, • Analyze quality data to identify trends, root causes and identify areas of improvement and enforce CAP with suppliers, • Evaluate and enhance Supplier QA Scorecard and KPI, • Evaluate and implement the compliance programs to ensure all US federal, state, and international trade compliance mandates, • Manage the Product Safety protocol, • Enforce factory social compliance, human rights, and environmental audit programs, • Lead and Manage the FC audit teams in ADV and BVL for inbound shipment audits, • Manage the quality & labor chargeback for any quality failures with suppliers, • Execute any local re-work projects, when needed What We’re Looking For: • Bachelor's Degree in Apparel/ Textile- Product Development, Quality Management or Engineering - Equivalent work experience will be considered., • 10+ Years of experience, • 5+ Years of management experience, • 10+ years of experience in US retail QA and compliance leadership with multi-category experience across apparel, hardgoods and gears, • 3+ Year of Experience in managing Fulfillment QA team in US is preferred, • Proven track record of implementing and managing QA programs in a global manufacturing environment, • Strong Knowledge of global sourcing, manufacturing and TQM, • Deep technical knowledge of product construction, materials, garment washing, applications and manufacturing processes for all apparel and accessories categories, • Strong working knowledge of CPSC, CPSIA, Prop 65, FTC rules, and global social compliance frameworks, • High integrity and ethical standards, • Strong leadership and communication skills. Fluent in English, • Six Sigma / Lean (Green or Black Belt), ASQ Certified Quality Manager (CQM), or Certified Quality Auditor (CQA) preferred, • Highly organized and detail oriented, with a keen sense of urgency, • Highly motivated and able to collaborate with cross functional teams, • Proficient in Google applications and experience with PLM software, • Authorization to work in the United States without sponsorship Leadership Competencies: Leading Self: Leading Others: • Inspiring Trust, • Adaptability, • Mature Confidence, • Career and Self Development, • Driving Execution, • Building Organizational Relationships, • Empowering Others, • Fostering Open Dialogue, • Attracting & Developing Talent, • Leadership Versatility Physical Environment & Travel Expectations: • Travel is required for up to 25%: International and Domestic, • Sitting is required for 80% of working hours, • Standing is required for 20% of working hours., • Continuous arm, hand, and wrist movement (ie: typing), • Occasional reaching, twisting, and bending., • Noise level no greater than casual conversation., • Ability to perform work in cubicle workstations or an office setting, • Work in temperatures ranging from 65 - 75 degrees Duluth Headquarters Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. Multiple Medical plan options Dental & Vision plans Medical and Dependent Care Flexible Spending Accounts Health Savings Account including company contributions Company paid Life Insurance and AD&D Company paid Short-Term Disability Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance 401(k) Employer Match Parental Leave Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day Paid Time Off: take it as you need it policy for exempt employees Daily pay available 40% Employee Discount Flexible Fridays Onsite fitness center Position Compensation Outline Compensation Range: $135,000 - $160,000/year This position is eligible to participate in the company bonus and long term incentive programs upon hire. Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change. #LIONSITE The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Registered Nurse (RN), Home Infusion you will work outside the walls of a hospital setting in a growing specialized area of the nursing field. If you are spending 12 hours on your feet or rushing from patient to patient with no time to provide quality patient care, this would be the perfect opportunity to change your work environment. Our nurses have the time and a balanced schedule to build strong one-on-one relationships with your patients and their families. As a Home Infusion Nurse you will… • Challenge your clinical nursing (RN) skills by receiving continuous training on leading edge technology and clinical requirements in specialty infusion. Certification and recertification expenses can be reimbursed for eligible RN’s such as Certified Registered Nurse of Infusion (CRNI®)!, • Provide a broad range of infusion therapies in our patients’ homes, • Make a difference by using your clinical IV experience and personal touch to assist our patients recover in the comfort of their own home., • Provide one-on-one home infusion nursing care visits and patient education in accordance with the physician’s plan of treatment., • Additional licensure may be required in multi state service areas, • Have excellent written and verbal customer service skills in order to interact with the patient, physician, pharmacist and other partners. Schedule: • This is a full time position working a flexible schedule of 30-40 hours/week, • Participate in the telephonic on-call rotation (no in-person visits!) of two weeks/year. Coverage area: • You will visit patients throughout the five boroughs of New York City Along with earning your hourly rate for both patient and drive time, we reimburse travel expenses that include: • Tolls, • Parking meters, • Commercial garages, • Mileage reimbursement Registered Nurses (RN) with Coram CVS/specialty infusion services, have a uniquely rewarding setting to use their exceptional nursing skills. As a national leader in the home infusion field and a Fortune 8 company, we seek those special RNs who not only possess strong clinical expertise with creative ideas but the kind of deep compassion and sensitivity it takes to treat people in their homes. Required Qualifications: • Registered Nurse with current license in NY, • Minimum one year nursing experience, • Strong IV insertion skills with a minimum of one year infusion/IV experience, • Have and maintain current CPR certification, • Possess a valid and current driver’s license and auto insurance, • Have experience with Microsoft Office, Excel, Outlook and Word to document and track patient care activity, • Participate in on call rotation as indicated by staffing and business needs Preferred Qualifications: • Home healthcare experience is a plus, but not required, • CRNI certification is a plus, but not required Education: RN Diploma, Associates or B.S. degree in nursing Infusion, Home Infusion, RN, Registered Nurse, IV Therapy, Home Health, Hospice, ER, Trauma, ICU, Pediatrics, Vascular Access, IV Team, Oncology, PICC, Central Line, Infusion clinic, Ambulatory infusion, Cath lab, Transplant, Case Manager Anticipated Weekly Hours 36 Time Type Full time Pay Range The typical pay range for this role is: $32.01 - $68.55 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on _. We anticipate the application window for this opening will close on: 11/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Job Description Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. The Peer Navigator will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator will also serve as a role model, mentor, advocate, and motivator for individuals in recovery, their family members, friends, and allies to support long-term recovery. Responsibilities Direct Care of Recovery Services • Provide orientation to individuals regarding the process of their treatment when they begin accessing services., • Work with individuals and their case manager/social worker to create and execute a Recovery Wellness Plan (coach clients to transition from a professionally directed service plan to a self-directed Recovery plan) and evaluate progress., • Assist recovering persons to identify their goals, strengths, and personal interests regarding recovery and develop long and short-term strategies for achieving these goals., • Advice, guide, and train individuals through their recovery process as needed., • Escort individuals to appointments with agencies, self-help groups, and other community resources as needed., • Actively identify and support linkages to community resources that support the recovering person’s goals and interests., • Promote self-advocacy by assisting individuals to have their voices fully heard; their needs, goals, and objectives established as a focal point of rehabilitation and clinical services., • Participate with clinical staff in crisis intervention., • Report problematic issues, obstacles, and accomplishments experienced by individuals working toward their respective recovery goals to their case manager/social worker., • Promote and participate in outreach to inform community members about the Center’s services., • Provide orientation of CRW services for community members., • Assess the needs of people who come to the Center to match them with the appropriate services., • Work with recovering individuals to create and execute a Recovery Wellness Plan (or support their existing plan)., • Actively identify and support linkages to community resources that support the recovering person’s goals and interests., • Identify barriers to accessing community resources and develop strategies to overcome them. Administrative support • Maintain information database pertaining to peer activities, • Accurately and efficiently document interactions with individuals inappropriate files and electronic databases General Responsibilities • Participate in recovery programming at the CRW., • Develop relationships with community groups/agencies in partnership with the Center., • Adhere to agency and program-specific policies and procedures., • Attend staff meetings, training, and other pertinent events as recommended by supervisors, • Perform any other duties as required. Quallfications • High School Diploma/GED and 1 yrs. work experience., • NYS Certified Recovery Peer Advocate (CRPA) or (CPRA-P)- required, • Knowledge of the addiction recovery process., • Familiarity with 822 outpatient treatment systems, • Understanding of and respect for an individual’s unique pathway to recovery., • Familiarity of HCBS Behavioral Health “peer service” model, • Skills in active listening, motivation, and awareness of self., • Strong work ethic, particularly in a customer and team setting., • Experience with culturally

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Technical Sales & Customer Service • Act as the primary technical expert on the counter for plumbing, heating, HVAC, and boiler systems, • Assist customers and tradespeople in identifying parts, diagnosing issues, and selecting the correct products for their applications, • Take orders over the counter, answer product questions, and manage customer payments, • Provide prompt, helpful, and professional service to every customer Troubleshooting • Diagnose and troubleshoot plumbing, heating, HVAC, and boiler problems brought in by contractors and homeowners, • Interpret fault codes, error messages, and system symptoms across a variety of manufacturers, • Guide customers clearly and patiently through troubleshooting steps, including non-professionals, • Apply safety knowledge and know when to refer work to a licensed professional Leadership & Team Development • Mentor and support junior counter sales associates in developing product knowledge and customer service skills, • Stay current on new products, manufacturer updates, and industry codes; share knowledge with the team, • Collaborate with the General Manager on inventory needs and customer product feedback, • Assist with receiving and organizing inventory as needed Requirements Qualifications • 5+ years of experience in plumbing, heating, HVAC, or a related trade (field or counter experience accepted), • Demonstrated knowledge of plumbing systems, fittings, fixtures, valves, and pipe materials (copper, PVC, PEX, CPVC, cast iron), • Comprehensive knowledge of hot water and steam boiler systems, components, and controls, • Working knowledge of HVAC systems including forced air furnaces, central A/C, heat pumps, and mini-split systems, • Proven troubleshooting skills across plumbing, heating, HVAC, and boiler systems, • Strong communication skills; ability to explain technical concepts clearly to any audience, • Reliable, dependable, and team-oriented with a strong work ethic, • Comfortable using point-of-sale and inventory management software, • Must be able to keep up with a fast-paced workload Preferred • Prior counter sales or wholesale distribution experience, • Leadership or mentoring experience, • Trade license or certification (plumbing, HVAC, or related), • Familiarity with hydronic heating systems including radiant floor and baseboard applications Work Environment & Physical Requirements • On-site position at our East Orange, NJ store location, • Fast-paced retail and wholesale environment with a community feel, • Frequent standing, walking, and customer interaction throughout the shift, • Ability to lift and carry up to 50 pounds occasionally, • Overtime required; schedule may vary based on business needs Benefits • Competitive salary of $28–$38/hour based on experience, • Robust health benefits, • Vision insurance, • Dental insurance, • Paid vacation and sick time, • 401k program, • Growth and leadership opportunities, • Training available, • Company SWAG!, • Annual holiday party, • Free snacks available for employees!

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking a highly motivated and customer-focused Residential Property Handyperson to join our vibrant team and contribute to the overall maintenance, satisfaction and well-being of our residents. The ideal candidate will be proficient in a variety of repair and maintenance tasks, contributing to the overall well-being of the property and ensuring a safe and comfortable environment for residents. Essential Functions • Perform routine maintenance and repairs on residential units, including plumbing, electrical, HVAC, appliance repair, and carpentry tasks., • Address minor HVAC issues, Inspect, troubleshoot, and repair household appliances to ensure functionality and safety and collaborate with specialized technicians for major repairs. Coordinate with vendors for appliance replacements when necessary., • Paint and complete drywall repairs to maintain a fresh and appealing appearance throughout the property., • Repair and replace flooring materials as needed, ensuring a safe and aesthetically pleasing environment., • Perform routine maintenance on units in preparation of apartment turns, and maintain maintenance shop, including related inventory of supplies., • Conduct regular safety inspections, identifying and addressing potential hazards promptly., • Be available for on-call duties and respond to emergency maintenance requests outside regular working hours., • Comply with workplace safety and OSHA regulations., • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds., • Must be comfortable with exposure to varying environmental climates and circumstances., • Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • High School diploma or equivalent and / or previous experience in a handyman capacity is preferred., • Knowledge of safety protocols, building codes and utilization of related machinery and tools is required., • Strong problem-solving skills and attention to detail., • Currently possesses EPA 608 Universal technical certification, S12, S13, S95, P99 or capable of obtaining the required certifications., • Proficient in computer operations, particularly skilled in using Microsoft Office and Yardi software., • Work authorization (required)Hourly rate: $33.6508 Powered by JazzHR pZT7IcwHsF

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

Job DescriptionA Position: Field Service Technician Location: Hillside, NJ A technology driven vertical transportation solution provider headquartered in Memphis, Tennessee, and with offices around the United States. This company connects trusted and respected brands to create the premier integrated provider of Systems & Components, Digital Solutions, and Technical Services for the Vertical Transportation industry. As a transforming company, we are continuously looking for positive, energetic, passionate people to join our team. Seeking an experienced Field Service Technician to join our Technical Services Team, based out of Hillside, NJ. Reporting to the Eastern or Western US Territory Manager, this position plays an integral part on the team by providing on-site support for our customers and traveling either locally or across the United States to assigned field service jobs. There are three levels within the Field Service Technician role and based on the skills completed through training, individuals can progress as a Field Service Technician Helper, Field Service Technician, or Senior Field Service Technician. Primary Responsibilities: • Field Service:, • Perform on-site turn-key services on our customer sites, • Conduct vibration analysis, laser alignment, and on-site balancing, • Maintenance and Repair:, • Test AC/DC motors and pumps, perform troubleshooting & diagnose problems, • Inspect motors, pumps, and the controls, • Installation and Removal:, • Remove and install all types of rotating equipment, • Health and Safety Compliance:, • Adhere to all safety policies and procedures, including the wearing of appropriate personal protective equipment, • Communicate with internal team members to ensure procedures and processes are being followed in a safe and effective manner, • Perform other duties as assigned Job Requirements:, • High school diploma or equivalent preferred, • 5 years experience in rotating apparatus field repair (AC and/or DC electric motors, pumps, blowers, etc.) preferred., • Experience in an electric motor/job shop environment., • Technical skills required include: troubleshooting of problems, electrical theory, mechanical theory, and understanding of vibration analysis and alignment. Capabilities:, • Adaptability:, • Approaches change or newness positively., • Adjusts to changing procedures for accomplishing work., • Contributing to Team Success:, • Provides necessary resources or helps remove obstacles to help the team accomplish its goal., • Shares important or relevant information with the team regularly., • Fulfills team responsibilities; demonstrates personal commitment to the team., • Communication:, • Communicates ideas clearly and effectively., • Uses appropriate nonverbal communication (eye contact, gestures, posture) when communicating with others., • Pays attention to communication from others., • Bilingual Spanish language skills preferred., • Initiating Action:, • Takes immediate action when confronted with a problem or when made aware of a situation., • Does not wait for others to take action or to request action., • Identifies ways to make a job easier or more productive., • Safety Awareness, • Identifies safety issues and problems by checking equipment and/or work area regularly., • Reports or corrects unsafe working conditions., • Displays knowledge of all related safety or security regulations., • Follows safety and or security procedures on the job. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. job description template will automatically generate here that you can customize after you complete the required fields and save this pageRef: #160-Wind Texas

Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One \n • \n Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One \n • \n Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI \n • \n Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts \n • \n Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems \n • \n Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 1 year of people leadership experience \n\n \n Preferred Qualifications: \n\n • \n 3 years of experience managing and leading an engineering team \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery \n • \n Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance \n • \n Track record mentoring engineers/scientists to productize prototypes and meet production SLOs \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5 (Gen AI SDK: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Schools is seeking a Senior HVAC Technician (Snr HVAC Tech) to join the charter network’s New Jersey Facilities team. This position provides an opportunity for an experienced HVAC technician with at least seven (7) years' relevant experience to work with a dedicated facilities group, deepen his/her technical skills, and help ensure that Uncommon provides well-maintained, comfortable, and safe educational facilities for our students and staff. Uncommon’s portfolio in New Jersey comprises buildings constructed from the very early 1900s through the early 2020s, operating HVAC systems dating from 1966 to the recent past few years. As ambient comfort is essential to a productive learning and teaching environment, the impact of this individual’s attentiveness will be felt and deeply appreciated across the region. Reporting to the Senior Manager, Facilities Management Team, the Senior HVAC Technician will perform all technical work necessary to inspect, maintain, repair, and modify HVAC system in our buildings. With expertise in HVAC – and to a lesser extent in construction and plumbing – in multi-family, schools, and commercial buildings, the successful candidate will be responsible for conducting minor HVAC projects and managing larger ones and ensuring they are completed on time and within budget. The Snr HVAC Tech will partner with senior Facilities team members and outside consultants on the planning, coordination, and supervision of mechanical construction and repair activities implemented by outside vendors, will ensure project timelines are met and ensure quality control standards are followed, mentor junior staff, and handle all HVAC-related communication with stakeholders. Uncommon values candidates who have the drive and ability to work hard, are highly self-motivated, are eager to take on and implement assignments and projects, and have a strong commitment to customer service and satisfaction. Safe, efficient, healthy, clean, comfortable, and reliable buildings are essential to Uncommon’s mission to deliver an excellent education to our students and a comfortable working environment to our dedicated staff. As a member of the NJ Facilities Team, the Senior HVAC Technician will • maintain current knowledge of the National Standard HVAC Code and other applicable building codes and perform all facets of the HVAC trade in accordance with those codes and in a safe and effective manner, • diagnose problems with HVAC systems, evaluate solutions to remedy issues, and provide sound recommendations to supervisors, • in emergency situations take immediate steps to contain the problem and restore the system to sound working condition, • in emergency situations maintain clear and consistent communication with stakeholders to apprise them of steps being taken to address the issue, • troubleshoot and repair all HVAC type systems currently available in the market, • maintain records of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk), • assist onsite Facilities Managers and General Maintenance Workers with work projects or special assignments, • respond to campus emergency calls after hours as needed, • perform other duties as assignedQualifications Required Technical Skills: • Significant journeyman-level HVAC experience along with the trade knowledge to effectively understand and perform all facets of the HVAC trade in accordance with the National Standard Plumbing Code and other applicable codes, • Strong background in commercial heating projects large and small, including hot water boilers and gas furnaces, • Ability to read as-built plans for all buildings in portfolio, • Ability to read and interpret construction drawings, specifications, submittals, cut sheets, layouts, technical manuals, schematic drawings, and other HVAC-related trade documents, • Advanced knowledge of BMS systems and system operations, • Ability to procure replacement parts as needed to make all necessary repairs, • Ability to properly and safely use the tools of the trade and carry out all tasks expected of a Snr. HVAC Technician, • Ability to troubleshoot and repair refrigerant-driven cooling and heating equipment (heat pump systems), • Ability to troubleshoot and repair water-driven heating and cooling equipment, • Ability to troubleshoot and repair water or glycol pump systems, • Ability to troubleshoot and service chillers and cooling towers, • Ability to change filters and belts and clean coils as needed to ensure proper functioning of units, • Ability to troubleshoot and implement recommended repair/replacement of, • gas valves, • economizer motors and dampers, • compressors and contactors, • dampers, • chilled water and hot water pumps, • glycol injection units, • Ability to evacuate and top-off units with refrigerant General Technical Skills • Bachelor’s Degree equivalent or seven plus (7+) years of experience in the HVAC field, • Evidence of progressive responsibility and experience in HVAC field, with four plus (4+) years as head technician, • Ability to handle multiple projects simultaneously, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Familiarity with OSHA and other Life Safety codes, etc., • Computer skills necessary to operate BMS system, • Facility with Microsoft office suite, • Strong organizational skills, attention to detail, and follow-through, • Ability to communicate effectively verbally and electronically with facilities staff, school staff, and vendors, • Available to work nights and weekends when necessary, • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities, • New Jersey low pressure black seal boiler, HVAC or other certificate, training, or licenses a plus, • Carry a current EPA card enabling technician to dispense of refrigerants, • Valid driver’s license and vehicle, • Strong capacity to operate independently Physical Requirements The physical requirements outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this position. • Stand or walk for up to two (2) hours at one time, up to eight (8) hours per day, • Sit for fewer than two (2) hours during an eight (8)-hour day, • Lift or carry up to 35 pounds frequently and 100 pounds occasionally, • Lift up to 100 pounds to waist height and up to 35 pounds in a range of motions from floor to overhead, • Frequently use hands for simple grasping, fine manipulation, pushing or pulling, • Occasionally climb stairs or ladders, dig, or pull with forces up to 100 pounds, • Frequently bend, squat, kneel, knee stand, lift overhead, reach overhead, push, or pull, • Work outdoors in a variety of temperatures and environmental conditions, • Possess ability to work at heights, full range of body motions and physical agility, and ability to maintain balance Mission Alignment • Demonstrate a relentless drive to improve the minds and lives of students in and out of school, • Demonstrate a commitment to the schools’ rules, regulations, and safety procedures, • Implement and enhance the school’s systems and culture Create high accountability for oneself as well as for building staff and vendors #ZR Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $43/hr to $50/hr. Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. Benefits • Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO, • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

As a Zurich Specialty Marine Underwriter, you’ll have the opportunity to combine your technical underwriting expertise, market-facing skills, and relationship-building strengths to help grow and manage a profitable Ocean Marine portfolio. You will analyze and underwrite new and renewal marine cargo business while building strong partnerships with brokers, agents, and customers. Working with limited direction and within delegated authority levels, you’ll apply The Zurich Way of Underwriting Framework to assignments of moderate technical complexity. This role offers the opportunity to make sound underwriting decisions, identify new business opportunities, strengthen key distribution relationships, and deliver a high level of service to customers. If you enjoy balancing technical underwriting with relationship management and business development, this role provides an opportunity to make a meaningful impact in the Marine market. Some of the key accountabilities of this role include: • Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations., • Develop, maintain, and collaborate with Line of Business representatives to support business-related needs, as appropriate., • Develop and maintain strong relationships with distributors (agents & brokers) in support of business retention and acquisition. Partner with customers and distributors to understand their insurance-related needs and provide solutions., • Support the organization’s sales culture by serving as a Help Point for agents, brokers, and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessments with key distributors to identify growth opportunities., • Qualify accounts to align with the organization’s appetite while balancing sound business opportunities., • Conduct broker/customer and on-site calls with a planned and well-prepared purpose., • Cross-sell other lines of business to increase the organization’s product density within the account. This role will be filled at either the Executive Underwriter or AVP Underwriting Director level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Executive Underwriter Required Qualifications: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment OR AVP, Underwriting Director Required Qualifications: • High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications: • Bachelor’s Degree, • Knowledge of Marine underwriting, • Strong negotiation skills, • Strong verbal and written communication skills, • Strong relationship-building, active listening, needs analysis, and win-win negotiation skills, • Demonstrated presentation skills with a strong solutions and service orientation, • Knowledge of underwriting philosophy, techniques, and national/local filing regulations and guidelines Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The combined salary range for this position is $125,300.00 - $271,300.00. The proposed salary range for the Executive Underwriter is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%.The proposed salary range for the AVP Underwriting Director is $165,600.00 - $271,300.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-ASSOCIATE #LI-HYBRID

Zurich is hiring for an Executive Underwriter or AVP Underwriting Director-Power Generation to join our Global Specialties team. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. This role will be based out of a Zurich office in either New York City or Boston. Zurich Energy is a leading provider of insurance solutions in the Energy industry and has supported Energy clients for over 30 years. By providing a broad array of products and services, we work with our customers to support their key business goals, while assisting to reduce their overall cost of risk. Our team of experienced underwriting specialists strive to provide solutions to address today’s challenges and collaborate with clients to address emerging risks. Sustainable Energy carriers a significant amount of momentum within Zurich North America, being a key growth initiative, and investment across the organization. As a Executive Underwriter or AVP Underwriting Director-Power Generation you will handle complex new and renewal Power Generation accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Brokers focused in the Northeast. Responsibilities include: • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules., • Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate., • May provide guidance to lower level associates., • Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions., • Supports the sales culture by being a point of contact for agents, brokers and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessment with key distributors to identify growth opportunities, • Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity., • Make broker/customer and on-sight calls with a planned and well-prepared purpose This role will be filled at either the Executive Underwriter or AVP, Underwriting Director level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Executive Underwriter – Power Generation Requirements: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are OR AVP, Underwriting Director – Power Generation Requirements: • High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area AND • Experience with Microsoft Office Preferred Qualifications: • Bachelor’s Degree, • Advanced knowledge and practice of line/s of business, • Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines, • Ability to effectively assess risk, • Ability to work in a team-based environment, • Knowledge of time restraints for quotes on new and renewal business, • Strong presentation skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $110,000 - $215,000. The proposed salary range for the Executive Underwriter is $110,000 - $165,000, with Global Specialty Incentive Plan bonus eligibility set at 30%. The proposed salary range for the AVP, Underwriting Director is $130,000.00 - $215,000, with Global Specialty Incentive Plan bonus eligibility set at 40%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York, AM - Boston Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-DIRECTOR #LI-HYBRID

Zurich is seeking an experienced Executive Underwriter, Large Property to join our National Large Property team in Zurich’s New York office. While this position will be based out of our New York office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. As an Executive Underwriter, Large Property you will handle complex new and renewal domestic Large Property accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the East region. In this role, you will: • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules., • Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate., • May provide guidance to lower level associates., • Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions., • Supports the sales culture by being a Help Point for agents, brokers and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessment with key distributors to identify growth opportunities, • Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity., • Make broker/customer and on-sight calls with a planned and well-prepared purpose. Executive Underwriter - Large Property Requirements: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment Preferred Qualifications: • Bachelor’s Degree, • Technical knowledge of Large Property Underwriting, • Established broker relationships (retail brokers) within the East region., • Sales execution mindset, • Creative problem solving skills, • Strong verbal and written communication skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The salary range for this position is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-JR1 #LI-DIRECTOR #LI-HYBRID

As a Zurich Specialty Marine Underwriter, you’ll have the opportunity to combine your technical underwriting expertise, market-facing skills, and relationship-building strengths to help grow and manage a profitable Ocean Marine portfolio. You will analyze and underwrite new and renewal marine cargo business while building strong partnerships with brokers, agents, and customers. Working with limited direction and within delegated authority levels, you’ll apply The Zurich Way of Underwriting Framework to assignments of moderate technical complexity. This role offers the opportunity to make sound underwriting decisions, identify new business opportunities, strengthen key distribution relationships, and deliver a high level of service to customers. If you enjoy balancing technical underwriting with relationship management and business development, this role provides an opportunity to make a meaningful impact in the Marine market. Some of the key accountabilities of this role include: • Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations., • Develop, maintain, and collaborate with Line of Business representatives to support business-related needs, as appropriate., • Develop and maintain strong relationships with distributors (agents & brokers) in support of business retention and acquisition. Partner with customers and distributors to understand their insurance-related needs and provide solutions., • Support the organization’s sales culture by serving as a Help Point for agents, brokers, and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessments with key distributors to identify growth opportunities., • Qualify accounts to align with the organization’s appetite while balancing sound business opportunities., • Conduct broker/customer and on-site calls with a planned and well-prepared purpose., • Cross-sell other lines of business to increase the organization’s product density within the account. This role will be filled at either the Underwriting Specialist or Executive Underwriter level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Underwriting Specialist Required Qualifications: • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of line/s of business and the legal and regulatory guidelines, • Knowledge of time restraints for quotes on new and renewal business, • Experience with Microsoft Office OR Executive Underwriter Required Qualifications: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment Preferred Qualifications: • Bachelor’s Degree, • Knowledge of Marine underwriting, • Strong negotiation skills, • Strong verbal and written communication skills, • Strong relationship-building, active listening, needs analysis, and win-win negotiation skills, • Demonstrated presentation skills with a strong solutions and service orientation, • Knowledge of underwriting philosophy, techniques, and national/local filing regulations and guidelines Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The combined salary range for this position is $94,800.00 - $271,300.00. The proposed salary range for the Underwriting Specialist is $94,800.00 - $155,100.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-ASSOCIATE #LI-HYBRID

About Us \n Mile Marker is a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. \n \n As of May 29, 2026, we are integrating LIFT agency’s performance content and creative system with Mile Marker’s Waypoint process for audience, channel and data intelligence spotlights how we connect the full customer journey. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome. \n \n Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others. \n \n We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco. \n \n For more information, go to www.milemarkeragency.com. \n \n Role \n The Project Manager is a mid-level advertising agency position responsible for managing timelines and budgets, supporting collaboration and facilitating integrated projects. \n \n Responsibilities \n Project Management \n\n • Lead integrated creative and production projects from intake through final delivery across social, digital, video and direct mail executions.\n, • Partner with account leadership to define project objectives, requirements, timelines, budgets, and success criteria.\n, • Develop and maintain project scopes, estimates, schedules, workback plans, and resource allocations.\n, • Lead project governance, ensuring deliverables remain on brief, on schedule, and within budget; proactively identify risks, dependencies, and mitigation paths.\n, • Facilitate project kickoffs, status meetings, production reviews, and delivery checkpoints; maintain clear communication of project status, changes, and decisions to all stakeholders.\n, • Manage approval workflows, proofing cycles, and final asset delivery; coordinate receipt and review of client-supplied assets throughout the project lifecycle.\n, • Serve as the primary point of coordination across creative, production, account, and client teams to ensure seamless execution and quality standards.\n, • Maintain accurate, organized project documentation—including meeting notes, timelines, estimates, and financial summaries—and archive final assets per agency processes.\n, • Facilitate cross-functional alignment to help resolve project challenges through collaboration and solution-oriented thinking.\n\n \n Operations & Process Improvement \n\n • In partnership with the Senior PM, develop scalable approaches to project intake, prioritization, resource planning, and tracking.\n\n \n Resource & Workflow Management \n\n • Participate in resourcing, traffic, and workflow planning meetings to ensure appropriate staffing and project sequencing.\n, • Monitor team capacity and proactively identify potential conflicts or delivery risks.\n, • Support leadership with visibility into project health, resource utilization, and delivery forecasts.\n\n \n Client & Stakeholder Partnership \n\n • Build trusted working relationships with internal and external stakeholders at all levels of the organization.\n, • Support account teams in managing expectations, scope adjustments, and delivery commitments.\n\n \n Communication & Collaboration \n\n • Deliver seamless communication via multi-channel platforms both internally and with clients\n, • Foster a collaborative, positive, and accountable project environment; lead by example through strong organization, communication, and follow-through.\n, • Encourage continuous improvement and knowledge sharing; contribute to agency initiatives that strengthen operational excellence and business performance.\n\n \n Qualifications \n\n • 2-3 years of experience in project management or a similar role, preferably within a creative agency environment.\n, • Excellent communication and interpersonal skills.\n, • Strong organizational skills and ability to manage multiple projects simultaneously\n, • A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment\n, • Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms\n, • Ability to work collaboratively with cross-functional teams and build strong relationships\n, • Flexible and adaptable to change with a positive attitude and willingness to take on new challenge\n\n

Job Description $15,000 Sign-On Bonus or Student Loan Assistance! MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home. The Home Care Planner is responsible for evaluating and establishing a plan of care for patients referred for home health services. The Home Care Planner will facilitate admission of referrals upon discharge from the hospital to a home care program that meets the needs of the patient and family members. As a key member of the business development and marketing team the Home Care Planner develops and maintains positive relationships with physicians, social workers, case managers and discharge planners within the medical center. • Meets the established Monthly Admission Targeted Goals, • Delivers exceptional customer service while sustaining established business relationships and actively cultivating new ones • Demonstrates flexibility within the role to effectively support the agency’s overall business objectives and goals, • Responds to the referral source (e.g. physician, social worker, case manager) in a timely manner when given a patient referral • Establishes a plan of care (POC) in collaboration with patient, physician and member of interdisciplinary health care team and arranges for all needed services • Works in conjunction and maintains consistent communication with discharge planning staff to identify problems that may impede the transition of the patient to home and assists with resolution as needed • Communicates agency admission criteria, reimbursement criteria and policies to patient/caregiver, members of the interdisciplinary health care team and other personnel as indicated • Evaluates referral needs that may align with additional MJHS products and services (Homefirst, Palliative Care, Hospice) • To identify and assess referrals received for the various MJHC clinical service programs (e.g. Heart Failure, COPD, Road to Recovery, Community Based Palliative Care) as deemed applicable • To identify and assess that the Home Health Face-to-Face documentation as mandated by the Centers for Medicare and Medicaid Services (CMS) are located in all Medicare patient’s medical record • Meets assigned e-learning and annual health assessment deadlinesMaintains clear, legible documentation that reflects adherence to Joint Commission standards, local, state and federal regulations and third party payer requirements in hospital and agency records; under the direct supervision of a HCP Manager and/or Director of Business Development • Current NYS RN license and registration, • Associates degree in nursing required; Bachelor’s degree in nursing preferred, • Must have a minimum of two years experience in home care nursing with proficiency in physical assessment and interviewing skills, • Must be client-service focused with excellent written and verbal communication skills, • Good critical thinking and problem solving skills plus the ability to work independently is essential

Sr. Manager, AI Engineer\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI\n, • Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts\n, • Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems\n, • Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 1 year of people leadership experience\n\n \n Preferred Qualifications: \n\n • 3+ years of experience managing and leading an engineering team\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery\n, • Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance\n, • Track record mentoring engineers/scientists to productize prototypes and meet production SLOs\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n \n What You’ll Do: \n \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n \n Basic Qualifications: \n \n \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n \n \n Preferred Qualifications: \n \n \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This position is eligible to participate in the Music & Arts Company bonus program based on Company performance. The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer, • Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $22.00/phr depending on location, background and experience. This position is eligible to receive bonus and other sales incentives. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 2 years of relevant work experience Preferred Requirements: • 3-5 years retail experience, • Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.

AI Engineer 5\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: EXPERIENCED HVAC SERVICE TECHNICIAN JOB RESPONSIBILITIES & REQUIREMENTS: HVAC Service Tech for company that handles service work and site maintenance for national accounts. • Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location, • Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary, • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources., • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed, • 5 years of experience required BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations, • 401(k) retirement plan with generous company match Powered by JazzHR N1SLp4bzwI

Founding Product Marketing Manager \n Location: New York City (on-site 4 - 5 days per week) \n \n About the company \n Our client is a seed-funded, AI-driven B2B platform that gives large consumer brands a single, trustworthy view of their customers. The platform brings together a brand's in-house research, licensed third-party data, and public web signals so insights teams can get to answers faster and act on them. The company built its product hand-in-hand with major enterprise customers before going to market and is now scaling quickly. The team is small, ownership runs deep, and the work you do shows up in the business right away. \n \n The role \n This is the company's first dedicated product marketing hire. You'll sit between product and customer, translating what the platform does (its capabilities, use cases, business value, and proof points) into a story that turns interest into qualified pipeline and helps the sales team win deals. A separate brand and content team handles awareness and top-of-funnel. Your scope is conversion: mid- and lower-funnel, product narrative, and sales support, with clear accountability for results. \n \n You'll be hands-on: defining positioning and personally producing much of the material that carries it, including sales decks, one-pagers, ad copy, and straightforward landing pages. You'll work inside established brand guidelines, with the brand team stepping in to elevate design where it matters most. \n \n Your Responsibilities \n\n • Define positioning and messaging, building value frameworks that connect each product capability to a measurable outcome for a specific buyer persona, including a crisp response to “why not just use a general-purpose AI chatbot?”\n, • Lead go-to-market for new product capabilities: the launch story, packaging and tiering, and the cross-functional plan spanning Product, Sales, and Marketing.\n, • Develop sales enablement: the core pitch story, presentation decks, one-pagers, competitive battlecards, objection-handling guides, demo scripts, and a library of demo videos.\n, • Produce mid- and bottom-of-funnel content: solution and use-case pages, demo storylines, customer case studies, and head-to-head comparison content.\n, • Maintain current competitive intelligence against general-purpose AI tools, social listening vendors, and direct competitors, and fold the findings back into messaging.\n, • Lead win/loss analysis, buyer interviews, and product-usage research so positioning reflects what's actually happening in the market and helps shape the roadmap.\n, • Work closely with the product team while features are being built, keeping what ships and how it's described tightly aligned.\n, • Step into neighboring work when it drives results: website conversion optimization, demand campaigns with the growth team, events, and webinars.\n\n \n Requirements \n\n • 5+ years of product marketing experience at a fast-growing technology startup, ideally B2B selling into enterprise organizations.\n, • A background positioning products for senior data, insights, or analytics leaders: demanding audiences who don't take marketing claims at face value.\n, • Experience marketing trust: building the messaging and proof points (security, privacy, credibility) that persuade large companies to put proprietary data into a third-party platform.\n, • A track record with data-intensive B2B platforms, explaining sophisticated products clearly without oversimplifying them.\n, • Shipped work you can connect to measurable outcomes such as win rate, conversion, or influenced pipeline, not just volume of deliverables.\n, • A doer's mindset: you create the assets yourself, not only the strategy behind them.\n, • A modern approach to the craft: comfortable with AI-assisted workflows and automation, with a clear point of view on what should be automated and what shouldn't.\n, • High ownership and low ego: you take direction well and push back with a well-reasoned perspective.\n\n \n Bonus points for: \n\n • Experience with long, referral-driven enterprise sales cycles and multi-stakeholder deals.\n, • Familiarity with the AI, data, or research-technology space.\n, • Knowledge of CPG and consumer brands, where the core buyers work.\n, • Experience building a product marketing function from the ground up, or working as a team of one.\n\n \n Target Compensation: \n $125,000 - $175,000 USD

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC SERVICE TECHNICIAN Job Responsibilities & Requirements HVAC Service Tech for company that handles service work and site maintenance for national accounts. • Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location., • Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary., • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources., • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed BENEFITS OFFERED: • Medical Insurance, • Dental Insurance, • Paid Vacations, • 401(k) retirement plan with generous company match Powered by JazzHR smemXt1L15

Job DescriptionHVAC/R Service Manager HVAC/R Service Managers oversee daily area operations, lead field teams, and ensure Helios consistently meets customer expectations and service-level agreements (SLAs). This is a hands-on leadership role that requires a strong presence in the field, working directly with technicians and Field Supervisors to support service calls, resolve technical challenges, improve performance, and maintain high standards of service quality and safety. In addition to field responsibilities, the Service Manager oversees administrative functions, including reporting, scheduling coordination, performance management, documentation, and operational planning. The Service Manager reports to the Regional Director of Operations and manages Field Supervisors and Service Technicians, with team size varying by state. What Sets Helios Apart Health benefits start DAY ONE, including an employee-only ZERO-cost option 401(k) with company match Generous PTO policy in addition to paid holidays Career growth opportunities and a promote-from-within culture Incentive, bonus, and employee recognition programs Company vehicle, fuel card, smartphone, and uniforms Continuing education and professional development through Helios University What Helios Needs From You Field Leadership and Technician Support Maintain a consistent presence in the field, regularly visiting job sites and working alongside technicians to understand operational challenges and support service delivery. Conduct field visits, ride-alongs, and job-site observations to evaluate technician performance, reinforce service standards, and identify opportunities for improvement. Provide hands-on technical guidance and assist technicians with troubleshooting complex HVAC/R systems, diagnosing problems, and resolving service issues. Coach, mentor, and develop Field Supervisors and Technicians to improve technical capabilities, productivity, professionalism, and customer satisfaction. Ensure technicians follow company procedures, safety requirements, and established quality standards. Assist with escalated customer concerns and challenging service calls to ensure timely, effective resolution. Team Management and Development Lead, supervise, and hold Field Supervisors and Technicians accountable for performance, productivity, attendance, and compliance with company expectations. Maintain clear and consistent communication across field teams, dispatch, customers, and leadership. Participate in recruiting, interviewing, hiring, onboarding, and training field personnel. Identify skill gaps and training needs, coordinate appropriate development opportunities, and support ongoing technician growth. Foster a culture of accountability, teamwork, professionalism, and continuous improvement. Administrative and Operational Responsibilities Complete required administrative duties, including service reports, performance documentation, operational reporting, and employee records. Coordinate with dispatch and field personnel to support scheduling, workload distribution, service coverage, and timely completion of customer work. Monitor service-level agreements, response times, work-order completion, technician productivity, and overall service performance. Review service documentation and ensure accurate, timely completion of work orders and required system updates. Manage or oversee the availability and appropriate use of parts, tools, equipment, safety supplies, and company vehicles. Assist with inventory control, purchasing coordination, and resource planning to minimize downtime and maintain operational efficiency. Partner with the Regional Director of Operations to review performance metrics, address operational gaps, and execute improvement plans. Balance time in the field with administrative responsibilities to ensure both technicians and the overall operation receive the support needed to succeed. What Sets You Apart 5+ years of hands-on HVAC/R field experience. Previous experience in HVAC/R service management or field leadership. Universal EPA certification. Valid driver's license and ability to travel regularly to job sites and customer locations within the assigned area. Advanced knowledge of air conditioning, refrigeration, heating systems, troubleshooting, and service practices. Demonstrated ability to diagnose technical issues, guide technicians, and resolve complex field challenges. Strong leadership, coaching, communication, and interpersonal skills. Ability to manage competing priorities and balance field responsibilities with administrative and operational demands. Basic computer proficiency, including the use of an iPad, smartphone, and service-management systems for communication, reporting, and documentation. Strong organizational skills, attention to detail, and a commitment to safety, quality, and customer satisfaction. Compensation Helios determines compensation based on labor market conditions across several U.S. geographic markets. The base salary for this position ranges from $95,000 to $105,000 annually. Compensation is determined by factors including geographic location, job-related knowledge, skills, and experience. Equal Employment Opportunity Helios is an equal opportunity employer. The company provides equal employment opportunities to qualified individuals without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms, conditions, and privileges of employment. #LI-JM3

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC JR. MECHANIC JOB RESPONSIBILITIES & REQUIREMENTS As an HVAC Apprentice you will assist experienced technicians with installing, maintaining, and repairing heating, ventilation, and air conditioning systems for a company that handles service work and site maintenance for national accounts. • Assist in the servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location., • Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary., • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources, • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • A strong willingness to learn and a positive attitude are crucial, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations, • 401(k) retirement plan with generous company match Powered by JazzHR m8l7Qhhtk3

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani, and A|X Armani Exchange. \n The Digital Marketing Manager is responsible for executing and optimizing digital marketing initiatives that drive traffic, customer engagement, and ecommerce sales across Armani's online business in the Americas. This role supports key marketing channels including Paid Search, Paid Social, Affiliate Marketing, Email, SMS, and other customer acquisition and retention programs. \n Working closely with internal teams, external agency partners, and global counterparts, the Digital Marketing Manager ensures campaigns are launched effectively, performance is measured accurately, and marketing investments deliver business results. \n \n Key Responsibilities \n \n Digital Marketing & Campaign Execution \n · Manage day-to-day execution of digital marketing campaigns across Paid Search, Paid Social, Affiliate, Email, and SMS channels. \n · Partner with global and local teams to ensure campaigns align with brand guidelines and commercial priorities. \n · Support development and implementation of seasonal marketing calendars, promotional campaigns, and product launches. \n · Monitor SEO performance and identify opportunities related to content optimization, site structure, metadata, and customer search behavior. \n · Monitor channel performance and identify opportunities to improve ROAS, customer acquisition, and overall marketing efficiency. \n · Research emerging trends, technologies, and partnerships that can accelerate ecommerce growth. \n \n Email & SMS Marketing \n · Oversee SMS marketing initiatives, including campaigns, automations, customer journeys, keyword programs, and performance analysis. \n · Manage newsletter planning, creative briefing, deployment, testing, and reporting \n · Support lifecycle marketing initiatives designed to drive customer acquisition, retention, and repeat purchase behavior. \n · Monitor campaign results and provide recommendations for ongoing optimization. \n · Partner with CRM, Retail, and Marketing teams to develop targeted customer engagement initiatives. \n \n Analytics & Insights \n \n · Track and report on digital marketing performance across all channels. \n · Analyze traffic, conversion, engagement, and revenue metrics using reporting tools and dashboards. \n · Create weekly and monthly performance reports and communicate key findings to stakeholders. \n · Identify trends, opportunities, and areas for improvement using marketing and analytics data. \n · Support forecasting and budget tracking activities as needed. \n · Identify actionable insights and provide recommendations to improve customer acquisition, engagement, and revenue. \n \n \n Innovation & Optimization \n · Champion testing, personalization, and continuous optimization initiatives to improve customer acquisition, engagement, and conversion. \n · Lead the development of AI Search and Discovery strategies, including Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), to enhance brand visibility across emerging AI-powered search and commerce platforms. \n · Partner with cross-functional teams to optimize content, data, and customer experiences for evolving search and discovery channels. \n · Evaluate emerging marketing technologies, automation capabilities, and AI-driven solutions to improve marketing effectiveness and customer experience. \n · Monitor industry trends and competitive activity, translating insights into actionable growth opportunities. \n \n Background/Experience \n \n Required \n\n • Bachelor's degree in Marketing, Business, Communications, or related field.\n, • 4-6 years of experience in Digital Marketing, Ecommerce, CRM, or Performance Marketing.\n, • Hands-on experience managing paid media, email marketing, SMS marketing, or affiliate programs.\n, • Strong analytical skills with the ability to interpret data and make data-driven recommendations.\n, • Experience working with external agencies and cross-functional teams.\n, • Strong organizational, communication, and project management skills.\n\n \n Preferred \n\n • Experience with Google Analytics 4, Google Ads, Meta Ads Manager, Salesforce Marketing Cloud, Attentive, Tableau, Power BI, or similar platforms.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with ecommerce KPIs including traffic, conversion rate, customer acquisition cost, and ROAS.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with attribution, testing frameworks, personalization, and customer lifecycle marketing.\n, • Experience supporting international or multi-brand ecommerce businesses.\n\n \n The selected candidate will receive a salary of USD $95,000 to $115,000, plus bonus eligibility. Final compensation will be based on relevant skills, experience, education, and certifications. \n

AI Engineer 5 (FM Hosting, LLM Inference)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Position Purpose: The primary function of a Sales Specialist is to enhance the customer’s transactional experience. This position requires a deep knowledge of our product offering, technical support for customers and outside sales professionals, market pricing and ERP system logic, and a requirement to be a cooperative partner with Operations and Dispatch, enhancing communication between customers and operations while assisting with the management of expectations. This role requires a specialization in acoustical products. Key Responsibilities: • Enhancing relationships with customers, • Subject matter expert and resource for the sales cycle, • Monitor market trends, competitor and project activities, and customer feedback. Gather insights to identify opportunities, refine sales strategies, and provide input for product enhancements, • Expert in using and training sales related technology and programs, ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and excel, • Possess high level of product and application knowledge enabling the ability to assist, review, and recommend the appropriate products to General Contractors and customers in their specific application, • Collaborate with Inside Sales staff, Outside Sales Reps and Sales Managers to determine and understand sales approaches and participate in the planning and strategy of securing customers and projects., • Some outside of office requirement, occasional joint customer sales calls/meetings with outside sales reps, sales managers, or branch managers. For assigned customers or house accounts, this role may require an in-person connection with these opportunities., • Cold call prospective opportunities: General Contractors, Drywall Contractors, owners, and developers., • Showcase product performance using persuasive techniques to influence buying decisions, • Maintain customer accounts by fostering long-term relationships to increase customer loyalty and drive repeat business, • Participate in training sessions and workshops for sales teams or customers to enhance understanding of products and services, • Responsible for achieving sales targets. Develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed revenue goals., • Formulate, implement, and collaborate with the sales team, operations and management on improvements to operating practices and customer service enhancements. Direct Manager/Direct Reports: • Reports to the Sales Manager and/or Branch/Area Manager Travel Requirements: • N/A Physical Requirements: • Must be able to remain in stationary position 50%. Frequently, will move about inside the office to access files, office machinery, etc., • Must be able to operate basic office machinery, • Must be able to communicate with team and management and be able to exchange accurate information in these situations., • Constantly working in office environment Working Conditions: • Work is primarily performed in a professional office environment., • Requires extended periods of sitting, computer use, and telephone communication., • Frequent use of standard office equipment, including computers, printers, copiers, and other business technology., • Regular interaction with employees, customers, vendors, and other business contacts., • May require occasional lifting of office supplies or materials up to 15 pounds., • Ability to maintain focus and productivity while managing multiple priorities and deadlines. Minimum Qualifications: • Ability to self-manage, show initiative and be proactive, • Communicate professionally, both verbally and in writing to coworkers and customers Preferred Qualifications: • N/A Minimum Education: • High School diploma or GED Preferred Education: • Bachelor's Degree Minimum Years of Work Experience: • 3 years sales experience within the industry preferred Certifications: • N/A Competencies: • Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs., • Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes., • Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction., • Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives., • Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies., • Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams., • Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time., • Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment., • Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness., • Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives., • Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty., • Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction. Work Location: • N/A Job Location: Kamco Supply - Brooklyn 80 21st Street Brooklyn, NY 11232 ‎ As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. ‎ Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility. ‎‎ ‎ Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Outsite is seeking a proactive and service-driven Community & Property Manager to oversee our Chelsea location and deliver an exceptional experience for our global community of guests. This role combines hands-on property management with community engagement, ensuring that both the physical space and the member experience meet Outsite’s standards. It is ideal for someone who is highly organized, thrives in a dynamic environment, and takes ownership of both operations and guest satisfaction. \n \n Location: \n Outsite Chelsea \n 19 Rooms \n \n Qualifications: \n \n\n • 1+ years of experience in hospitality and/or operations\n, • Excellent problem-solving and critical-thinking skills\n, • Outstanding organizational and multitasking abilities\n, • Familiarity with and/or passion for the remote work community is preferred but not required\n, • Must have a high level of customer service and a customer-centric disposition\n, • Self-starter who has the ability to work independently\n, • Team player\n, • Detail-oriented\n, • Must be proficient in communication; both verbal and written\n, • Professional demeanor\n, • Must have great social skills and a good sense and sound judgment in practical matters\n, • Must be punctual and reliable\n, • High hustle quotient: willing to get your hands dirty to move fast and get things done\n, • Must be based in New York City\n, • Hybrid: Both on-site and remote work will be required\n\n \n Key Responsibilities: \n \n Guest Experience \n Deliver a high level of service to ensure a seamless and enjoyable guest experience. Welcome and communicate with guests, both in person and through messaging platforms. Serve as a point of contact for guest questions and concerns before and during their stay. Ensure guests follow house rules and policies. Monitor guest feedback and maintain strong satisfaction metrics, including Net Promoter Score. \n \n Property Management & Operations \n Maintain the location in excellent operating condition through consistent oversight. Conduct regular property and room inspections to ensure quality standards are met. Stage and organize spaces as needed to enhance presentation and functionality. Supervise and coordinate with cleaning teams to ensure timely turnovers and cleanliness. Keep essential amenities and supplies fully stocked. Ensure all property items are in good working condition and address any issues promptly. Oversee maintenance, repairs, and improvements, coordinating with vendors as needed. Remain available for property-related emergencies and ensure timely resolution. \n \n Community Engagement \n Foster a strong sense of community and enhance brand presence locally. Moderate and actively participate in the local WhatsApp group, including weekly posts and ongoing engagement. Organize and attend at least one in-person community event per week. Provide local recommendations and support to enhance the guest experience. Engage with members through the Member Hub with at least one post per month and timely responses. \n \n Who You Are \n Based in New York City. A self-starter who works confidently and independently.Highly organized, detail-oriented, and able to manage multiple priorities effectively.A strong communicator with excellent verbal and written skills. Professional, reliable, and solutions-oriented in approach.Comfortable taking initiative and handling hands-on tasks as needed. Aligned with Outsite’s mission and values.A collaborative team player with a customer-centric mindset. Outgoing, personable, and confident in social interactions, with sound judgment in decision-making. \n \n Role Details \n Start Date: November/December 2026 \n Type: Freelancer Independent Contractor \n Time Commitment: Approximately 30 hours per week \n Compensation: Based on experience \n \n What You’ll Gain \n Hands-on experience managing hospitality operations in a dynamic, community-driven environment.The opportunity to directly impact guest experience and satisfaction. Exposure to property operations, vendor coordination, and community building. A flexible, independent role with autonomy and ownership. Growth opportunities within a fast-growing, global hospitality brand.

Job Description C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.\nCompany Description Top Prospect Group founders and management team offer more than 25 years of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process. Top Prospect Group founders and management team offer more than 25 years\r\n of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview We're building a next-generation support organization for the future of our SaaS platform, and we're looking for a Principal Technical Support Analyst to help lead the way. In this role, you'll be part of our Tier 2 technical support function, responsible for diagnosing and resolving complex cloud, API, and platform issues. You'll guide a team of technical experts, partner closely with Engineering and Product, and ensure our customers receive fast, accurate, and high‑quality technical resolutions. This role is customer-facing when needed and requires someone who can speak confidently with senior business and technical leaders during high‑visibility incidents and escalations. Work Arrangement: Hybrid - NYC Responsibilities • Lead and grow a high‑performing team of Tier 2 technical support engineers., • Own end‑to‑end resolution of technical incidents across cloud services, APIs, and customizations., • Communicate clearly and confidently with executive‑level customer stakeholders during escalations., • Partner with our Technical Product Manager to prioritize issues, improve triage, and reduce engineering interruptions., • Drive problem management by identifying root causes and recurring incident patterns., • Help implement AI‑powered triage and deflection to improve speed and scale., • Build playbooks, runbooks, and processes that elevate our support quality., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, or equivalent education and practical experience., • 5+ years in SaaS technical support, operations, or escalations engineering., • 2+ years managing technical support or incident‑response teams., • Extensive experience speaking directly with CIOs, CTOs, senior business leaders, and enterprise architects., • Strong technical troubleshooting skills across cloud platforms, APIs, and observability tools., • Experience guiding customers through incidents with empathy, clarity, and confidence., • Excellent communication skills—able to simplify complex technical issues for any audience., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Light: up to 20 lbs – occasional lifting or movement of light objects, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits • Competitive Compensation Package ($144,000 - $160,000 base salary + variable Component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Tuition Reimbursement, • Parental Leave, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. As a contractor you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core valueswe excel in serving our partners and adapting to their ever-changing technology needs. Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits

Job Description Job Summary: Responsible for Tier 1 support for employee inquiries received via multiple sources (telephone, e-mail, direct interaction, etc.), providing a high level of customer service to MSK employees focused on First Touch Resolution. Develop a working knowledge of general HR programs, policies, procedures, and guidelines supporting the HR function. Responsible for issue identification, case management initiation, issue resolution, and when needed, escalation to appropriate Tier 2 support. Job Responsibilities: • Support transactions, user inquiries, and ticket resolution related to the Workday ERP implementation and existing Workday HCM platform., • Provide timely and accurate support through calls, service requests, and case management processes., • Partner with stakeholders across HR, Finance, IT, Supply Chain, Research and other business functions to troubleshoot issues and support business processes., • Assist with system adoption, process improvements, and end-user support activities to ensure successful ERP and HCM operations. --Tier 1 Support and Resolution: • Respond to inquiries and provide Tier I support of basic to moderate complexity inquiries submitted to Resource Center-to include general inquiries, feedback, or notification of incidents using call scripts and knowledge base to provide appropriate responses., • Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in the use of direct access tools and the HR knowledge base., • Use computerized systems for tracking, information gathering, and/or troubleshooting pertaining to each inquiry., • Document issues and identify appropriate actions to resolve inquiries., • Obtain supervisory input to resolve new types of problems., • Give periodic status reports in written and verbal formats., • Professionally handle all inbound/outbound inquiries., • Place out-bound calls to assist with follow-up requirements., • Problem resolution., • Provide superior customer service to the employees and managers., • Contribute to a high-caliber service environment by ensuring the timeliness of customer responses and ensuring transactions are processed in a consistently accurate and timely manner. --HR Operations and Transaction Support: • Responsible for day-to-day operational support for key HR business processes and applications related to Recruiting, Employee/Manager Self-service transactions, Absence, Performance Management, Benefits, Payroll, Finance, and Compensation., • Process Workday transactions for occasional concierge service., • Perform proactive outbound follow-up communications, as necessary., • Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems., • Collaborate with HR Business Partners and Managers on low complexity issues., • Train New HR Resource Center Representatives. HR Knowledge Base Content: • Support Development of HR Knowledge base content., • Stay current on all new & upcoming System functionality; Policy and Procedure, Regulatory and Compliance changes for the purpose of informing business and resource center., • Partner with HR Business partners and Center of Expertise to understand all new and existing policies. Projects and Process Improvement: • Provide continuous feedback to manager about trends, processes, and opportunities for improvement., • Identify and recommend process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility., • Assist with testing of enhancements to key HR applications and related processes; ensuring system enhancements are thoroughly tested; assess impacts to employees, managers, and/or HR.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Position Overview We are seeking a hands-on IT Administrator / Web & E-Commerce Developer to manage our technology infrastructure while also supporting and developing our websites and e-commerce operations. This is an on-site position based at our Kearny, New Jersey location. This position is approximately 50% IT administration and 50% web/e-commerce development. The ideal candidate will have experience with networking, Windows Server, Microsoft Azure, Microsoft 365, Shopify, web development, system integrations, and modern AI tools. Responsibilities IT Administration & Infrastructure • Configure, maintain, and troubleshoot UniFi switches, wireless access points, gateways, and firewalls., • Manage wireless networks, firewall rules, VLANs, VPNs, DNS, DHCP, TCP/IP, routing, and network security., • Manage Windows Server, Active Directory, Group Policy, file sharing, virtualization, backups, and disaster recovery., • Deploy, manage, and monitor Microsoft Azure Virtual Machines, networking, storage, and security., • Administer Microsoft 365, users, permissions, licenses, and security., • Deploy and support Dell laptops, desktops, printers, scanners, and other devices., • Manage endpoint protection, patching, cybersecurity, user access, and hardware inventory., • Provide technical support to employees and troubleshoot business-critical systems., • Monitor system and network performance and proactively resolve issues.Web Development & E-Commerce, • Develop, maintain, and improve multiple company websites and Shopify e-commerce stores., • Customize Shopify themes, product pages, collections, navigation, apps, and store functionality., • Work with HTML, CSS, JavaScript, Shopify Liquid, APIs, and third-party integrations., • Manage product catalogs, pricing, specifications, images, categories, and other e-commerce data., • Integrate Shopify with ERP, inventory, CRM, accounting, and other business systems., • Manage domains, DNS records, SSL certificates, hosting, redirects, and website security., • Improve website speed, mobile usability, technical SEO, analytics, and conversion tracking., • Troubleshoot website, checkout, application, product-feed, and integration issues., • Support new website launches and ongoing e-commerce development.AI & Automation, • Use AI-assisted development and coding tools to accelerate website development, troubleshooting, testing, and automation., • Implement AI-powered tools and applications that improve e-commerce operations, product content, search, customer experience, and internal workflows., • Use AI and automation to improve product-data management, integrations, reporting, and repetitive business processes., • Evaluate emerging AI technologies and recommend practical applications for the company.Required Qualifications, • 3+ years of relevant IT administration and/or web development experience., • Strong knowledge of UniFi networking and network administration., • Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, VLANs, VPNs, TCP/IP, routing, and firewalls., • Experience with Microsoft Azure, virtual machines, Microsoft 365, backups, and cybersecurity., • Experience deploying and supporting Windows/Dell computers and peripheral devices., • Strong Shopify development and administration experience., • Working knowledge of HTML, CSS, JavaScript, and Shopify Liquid., • Experience with APIs, third-party integrations, and web technologies., • Experience using modern AI coding/development and automation tools., • Strong troubleshooting and problem-solving skills., • Ability to work independently and manage multiple projects.Preferred Qualifications, • Experience integrating Shopify with ERP, inventory, CRM, or accounting systems., • Experience with technical SEO, Google Analytics, Google Search Console, and Tag Manager., • Experience with cybersecurity, endpoint management, backup, and disaster recovery tools., • Experience with Git/version control., • Microsoft Azure, CompTIA Network+, Security+, Ubiquiti/UniFi, Shopify, or related certifications.What We're Looking For A self-starter who can independently manage both IT infrastructure and web/e-commerce projects. The successful candidate should be comfortable moving between network/server issues, employee support, Shopify development, system integrations, and AI/automation projects in a fast-paced business environment.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is hiring a Lead Network Deployment Technician to supervise field teams across multiple sites and markets. This role blends hands-on technical expertise with field leadership and logistics coordination. The Lead Technician will oversee senior and standard technicians, support market launch efforts, ensure deployment consistency, and own accountability for execution quality in the field. Responsibilities: • Supervise and coordinate teams of Deployment Technicians across concurrent projects, • Travel to new markets to lead deployment crews and establish local operational rhythm, • Act as escalation point for technical field challenges, resolving issues quickly and thoroughly, • Ensure all deployments meet ResiBridge standards for cable routing, labeling, equipment installation, and documentation, • Work closely with the Network Deployment Manager to align daily deployment activities with production goals, • Provide field-level feedback to improve tools, training, and process documentation, • Track progress on deployments, materials usage, and crew performance, escalating risks proactively, • Support and enforce safety practices and jobsite professionalism at all times Requirements: • 5+ years of network deployment experience, including 2+ years in a leadership or supervisory role, • Mastery of structured cabling, fiber optic installation/testing, and wireless equipment provisioning, • Experience leading remote deployments, managing travel crews, and launching new markets, • Strong organizational skills and ability to coordinate multiple field teams simultaneously, • Skilled in reading plans, marking up as-builts, and ensuring documentation is submitted accurately, • Excellent communicator—able to interface with field teams, office staff, vendors, and property management, • Willingness to travel (up to 40%), including overnight stays, to support deployments outside NYC Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: • Advanced Wireless Knowledge: Past experience with wireless backhaul technologies, including familiarity with 5GHz, 24GHz, 60GHz, and 70/80GHz frequency bands. This includes understanding the principles of operation, installation, and troubleshooting of wireless backhaul systems. Exact compensation may vary based on skills, experience, and location. Salary Range $70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description$ 105,000 to $ 115,000 per annum The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team. JOB SUMMARY Reporting to the Director of Information Technology or designee, the Technical Operations Specialist is a non-supervisory, hands-on technical position responsible for supporting the organization's endpoint computing environment. The position installs, configures, images, maintains, patches, and troubleshoots desktops, laptops, tablets, and related endpoint devices. The Technical Operations Specialist also performs assigned Active Directory, Group Policy, endpoint management, inventory, and Windows support activities in accordance with established Information Technology policies, procedures, security requirements, and technical standards. This position does not supervise employees, assign departmental staff, conduct performance evaluations, approve expenditures, establish departmental strategy, or independently manage vendors or departmental operations. DUTIES AND RESPONSIBILITIES • Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment., • Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist., • Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities., • Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings., • Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities., • Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures., • Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team., • Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues., • Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system., • Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels., • Prepares inventory information and supporting documentation for management review and organizational reporting., • Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders., • Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives., • Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams., • Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager., • Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution., • Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information., • Performs other non-supervisory technical duties consistent with the scope of the position. SPECIALIZED SKILLS AND COMPETENCIES • Working knowledge of Windows endpoints, desktop applications, peripherals, and device lifecycle support., • Experience with endpoint imaging and deployment tools such as Dell ImageAssist., • Experience using endpoint-management and software-deployment platforms such as ManageEngine., • Working knowledge of Active Directory, security groups, computer objects, Group Policy, and Windows-based enterprise environments., • Knowledge of operating-system patching, third-party application patching, vulnerability remediation, and endpoint security practices., • Ability to diagnose and resolve technical problems using established procedures and escalation paths., • Ability to maintain accurate technical, asset, and service-ticket documentation., • Ability to carry out assigned technical work independently while operating within established priorities and management direction., • Strong organizational, analytical, customer-support, and written and verbal communication skills., • Ability to manage multiple assigned technical tasks without exercising supervisory authority over other employees. JOB QUALIFICATIONS • Bachelor's degree in information technology, computer science, or a related field preferred. Relevant technical education, certifications, and experience may be considered in lieu of a degree., • Three to five years of hands-on experience supporting endpoint devices and Windows-based enterprise environments., • Experience with endpoint imaging, software deployment, patching, Active Directory, asset tracking, and technical troubleshooting preferred.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Lead Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: • Advanced Wireless Knowledge: Past experience with wireless backhaul technologies, including familiarity with 5GHz, 24GHz, 60GHz, and 70/80GHz frequency bands. This includes understanding the principles of operation, installation, and troubleshooting of wireless backhaul systems. Exact compensation may vary based on skills, experience, and location. Salary Range $60,000—$75,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus. Industries Computer/IT Services Salary $65,000 - $75,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required At least 2 Years Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT currently have an opening for Helpdesk Engineer (TIER 2 level). This position assesses and troubleshoots computer support problems and resolves problems of users. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication. A work location will be at a client's site in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the escalation point from Tier 1 engineer to provide the troubleshooting for the users., 2. Very good knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets, follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, and troubleshooting for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user trainings at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. At least 2 years of experience in IT Helpdesk Engineer or a similar position. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus.

Job Description Industries Computer/IT Services Salary $60,000 - $70,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required Entry level Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT company currently have an opening for Helpdesk Engineer (TIER 1 level). This position assesses and troubleshoots computer support problems and resolves problems of users. They are looking for self-motivated, team-oriented and highly organized individuals. A work location will be at a client's site mostly in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email., 2. Good knowledge of Microsoft Windows OS (Windows10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets system and follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, troubleshoot for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user training at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. Entry level of experience in IT Helpdesk Engineer or a similar position is a plus. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any Microsoft Certification is a plus., 3. Any involvement of Project Management is a plus.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Summary The IT Service Delivery role is responsible for providing Level 2 technical support to employees and customers, diagnosing and resolving technical issues related to desktops, laptops, mobile devices, applications, peripherals, and network connectivity. The role ensures timely resolution of incidents and service requests, escalating complex issues to the appropriate technical teams when required. The position involves maintaining effective relationships with end users, providing regular updates on incident status, and collaborating with internal teams to improve service delivery and operational efficiency. Responsibilities also include documenting troubleshooting procedures, maintaining knowledge management resources, and ensuring compliance with established IT service management processes and standards. This is a 100% onsite role. This role requires traveling to multiple company locations to provide onsite technical support, resolve escalated issues, and support hardware deployments and refreshes. Responsibilities Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, applications, and other end-user technologies. Troubleshoot and resolve escalated incidents and service requests requiring advanced or onsite desktop support. Install, configure, upgrade, and maintain hardware, software, operating systems, and productivity applications. Support device deployments, hardware refreshes, equipment moves, additions, changes, and returns in accordance with asset management procedures. Document troubleshooting steps, resolutions, and recurring technical issues in ticketing and knowledge management systems. Collaborate with Level 1 support, infrastructure teams, application teams, and external vendors to resolve technical issues and restore services. Travel to various company divisions and work locations to provide onsite technical support, address escalations, execute technology deployments, and support business operations. Maintain flexibility to accommodate scheduled site visits, urgent onsite support requirements, and cross-divisional technology initiatives. Follow established IT service delivery procedures, operational standards, and customer service guidelines. Provide timely updates to management and end users regarding incident status, resolution progress, and outstanding issues. Requirements Requirements Role Expectations and Technical Competencies Demonstrate a strong understanding of technical concepts, principles, practices, and procedures relevant to IT service delivery and end-user support. Manage multiple projects of moderate complexity or contribute to specific components of larger projects. Work independently on routine assignments, with general guidance for new or unfamiliar tasks. Serve as a technical resource for less experienced team members and share knowledge to support team effectiveness. Present technical findings, project updates, and results during team meetings as required. Apply technical expertise, practical skills, and relevant training or certifications to resolve issues and support operational objectives. Reporting and Interaction Work under the guidance of a supervisor or project lead on assigned tasks and project components. Collaborate primarily with colleagues within the job family, while coordinating with other technical teams as needed. Seek technical guidance from supervisors, senior engineers, or other experienced technical personnel for complex issues. Typically report to a manager and contribute to team and organizational objectives through individual technical expertise and execution. Qualifications and Experience Bachelor’s degree with at least 5 years of relevant experience; or Master’s degree with at least 3 years of relevant experience. Equivalent relevant work experience may be considered in lieu of a degree. Relevant technical training and certifications are preferred, where applicable. Benefits $36/hr