LEAD Lifesaving Care Technician (Animal Shelter)
6 days ago
Dallas
Job Description Operation Kindness is seeking a Lead Lifesaving Care Tech to join our team at our HUB Location! Operation Kindness is a pioneer in Texas for assisting animals in need of veterinary care, companionship and most of all, a home. We provide a fun and rewarding work environment with excellent benefits. Both weekend days and holiday availability is typically required. Hourly employees receive time and a half pay if scheduled to work on 10 company designated holidays Details about the role: REPORTING RELATIONSHIP: Lifesaving Partnerships Hub Manager POSITION OVERVIEW: The Lifesaving Care Technician Lead aids in the supervision of the Lifesaving Care Technicians in collaboration with the other Lead LCT’s and the Lifesaving Partnerships Hub Manager. They ensure the department runs smoothly while coordinating with other departments. Lifesaving Care Technician Leads also maintain clean, healthy, and safe kennel and outdoor exercise areas for Operation Kindness animals at the Lifesaving Partnership Hub. Additionally, they regularly feed and provide them with water, socialize, and regularly exercise the dogs in paly groups or individually. The Lead Lifesaving Care Technician maintains all the responsibilities of a LCT and an LCT IT, while having additional leadership responsibilities. As part of the Community Initiatives team, the Lifesaving Care Technician Lead will fill the role as mentor and coach to LCT’s and LCT IT’s to guide and train on medical tasks and play an integral role in helping to support our goal of assisting pets from local shelters, as well as helping pets and their owners in the community. POSITION RESPONSIBILITIES: Summary of General Responsibilities: • Report suspicion of animal abuse or neglect to the Lifesaving Partnerships Hub Manager immediately., • Report any unsafe working conditions to the Lifesaving Partnerships Hub Manager immediately., • Maintains client, donor, and staff confidentiality at all times., • Follow Standard Precautions and other safety regulations at all times., • Complete all necessary and requested training in a timely manner in accordance with Operation Kindness policy., • Attend staff meetings, as required. Summary of Essential Job Tasks: • Responsible for leading the team to accomplish the overall department goals of kennel and serve as leadership by supporting the goals of the Lifesaving Partnerships Hub Manager., • Begins each day leading LCT Team Rounds on crucial updates, assign daily tasks, and ensure everyone is in their workspaces on time., • Allocates or adjusts daily room assignments to staff at the beginning of each shift, ensuring to rotate staff in all kennel areas., • Coordinates daily side work duties to staff at the beginning of each shift, ensuring to rotate staff in all areas., • Assist the team with completing assignments from Human Resources or any other departments within Operation Kindness., • Ensures all animal rooms, daily assignments, and weekly/monthly tasks are complete on time., • Regularly walking through all kennel areas including daily tasks are being completed as assigned., • Communicates with other departments., • Communicates with employees throughout the day and before they leave., • Communicate via Slack with staff and other departments., • Reports/documents performance, successes, and concerns of LCTs (attendance, policy violations, workplace, conflict, etc.)., • Coaches and encourages LCTs, • Provides and oversee training to LCTs., • Assists in monitoring inventory of supplies alerting management to needs., • Assists in interviewing new hires., • Maintains a high quality of work., • Provides introduction training, direction, and supervision to volunteers., • Completes all LCT and LCT IT tasks, as listed below, • Clean and sanitize all animal enclosures and the kennel areas per our Standard Operating Procedures., • Maintain cleanliness throughout the day by removing messes in a timely manner., • On a weekly rotation, deep clean to sanitize kennel areas top to bottom., • Maintain cleanliness and organization of other spaces in the kennel areas, as well as storage spaces, and common use spaces., • Clean, maintain, and remove waste from outside play yards and surrounding areas., • Clean, sanitize, and organize outside storage area for portable animal crates., • Clean other shelter areas and/or equipment as requested or assigned., • Clean and sanitize all food, water bowls, and toys., • Wash, fold, and restock laundry., • Feed all animals in our care at least twice daily according to the color-coded measuring system., • Ensure that all animals always have access to fresh, clean water., • Be aware of special/prescription diets, special feeding instructions, and follow the directions laid out for them., • Administered necessary medications, twice daily., • Provide daily, basic medical care needs, including the following:, • Vaccines, • Medications, • Preventatives, • Blood Draws and Tests, • Fecal Testing, • Report any unusual or sickly behavior of any animal at the Hub exhibits., • Provide incoming animals with appropriate and required vaccines upon intake., • Complete detailed intake exam evaluations of each transport animal, including:, • Reviewing and entering medical history, • Administering vaccines, • Giving medications, • Administering preventative, • A physical examination, • Drawing and testing blood, • Collecting and evaluating fecal matter, • Weighing and Aging, • Entering the evaluation into PetPoint, • Scheduling future vaccines, tasks, and tests, • Walk and exercise all dogs regularly throughout the day., • Assist team members with completing daily playgroups per our Standard Operating Procedures., • Complete movement of animals from one kennel to another as needed or assigned., • Ensure that all animals are properly identified and that all cages and kennels have cage cards., • Assist in loading/unloading transport animals., • When closing for the day, perform security checks, ensuring that all animals are secure, clean, not in stress, and properly bedded down., • Make sure necessary doors are closed and lights are out., • Additional, relevant tasks as assigned by the Lifesaving Partnerships Hub Manager. Physical Effort: Position requires lifting and carrying animals and shelter materials weighing up to 40 lbs; when animals or materials weigh over 40 lbs, another staff member will assist in the lifting and carrying. Position also requires sitting or standing for extended periods of time and speaking over the telephone. Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and animal diseases. POSITION REQUIREMENTS Education Requirements • Minimum High School Diploma or equivalent or equivalent relevant work experience Experience Requirements • One year of part-time or full-time work experience, • Minimum 3 years Animal Care experience or 2 Years Animal Care experience within OPK, • Minimum 2 years Veterinary assistant experience, • Previous veterinary or shelter is experience a plus, • Previous leadership experience a plus A background check and drug screen is part of the hiring process at Operation Kindness. Operation Kindness is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics or status.