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Greet customers as they enter Give customers info, answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Requirements and skills Previous work experience as a Barista Hands-on experience with brewing equipment Knowledge of sanitation regulations Flexibility to work various shifts / including weekends Basic math skills Ability to gauge customers’ preferences Excellent communication skills High school diploma; relevant training is a plus

16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273

OVERVIEW: We serve a wide range of customers including public and private schools, hospitals and nursing facilities, restaurants, independent grocers, supermarket chains and specialty retailers. Our team members are the foundation of our success. Our associates enjoy the opportunity for professional and personal growth. Our relationships are based on trust, integrity, and respect. We believe it is a privilege to serve and we strive to exceed our customers expectations. We value hard work that is balanced by a commitment to family. We separate from competition by providing world class service and seek team members who share a passion to serve. We believe in community and are committed to enhancing our neighborhood and employing locally. If you are a hard working individual that is committed to service, we want you on our team. POSITION SUMMARY: This is a delivery position responsible for driving a 26ft Straight Truck, delivering and unloading various products for our customers. Overtime hours, working weekends and holidays, and starting at various evening start times are required in order to successfully meet customers' needs. **MUST BE WILLING TO COMMUTE NEWARK, NJ FOR TRAINING COMMUTING EXPENSE ASSISTANCE PROVIDED TO RESIDENTS OF BROOKLYN, QUEENS, LONG ISLAND, BRONX 1 YEAR EXPERIENCE DRIVING STRAIGHT TRUCKS REQUIRED BENEFITS: - CDL A Holder: $30.00 hourly pay - CDL B Holder $27.00 hourly pay - Annual performance bonus up to $10,000 - $7,000 SIGN-ON BONUS - Medical, Dental, Vision, Retirement Plan, Life Insurance - Time off Package which includes; Vacation, Sick and Holidays - Helper provided on route **SCHEDULES:** - Dispatch times : 2am-5am - Shift : 8-10 hours per day, approximately - Stops per route: 25-35 depending on location and route - Days off : Sunday and second day off in the middle of the week, must be able to work Saturdays RESPONSIBILITIES: - Deliver product within assigned route schedule and time windows. - Maintain Department of Transportation rules - Unloading of merchandise by the use of hand trucks

OVERVIEW: We serve a wide range of customers including public and private schools, hospitals and nursing facilities, restaurants, independent grocers, supermarket chains and specialty retailers. Our team members are the foundation of our success. Our associates enjoy the opportunity for professional and personal growth. Our relationships are based on trust, integrity, and respect. We believe it is a privilege to serve and we strive to exceed our customers expectations. We value hard work that is balanced by a commitment to family. We separate from competition by providing world class service and seek team members who share a passion to serve. We believe in community and are committed to enhancing our neighborhood and employing locally. If you are a hard working individual that is committed to service, we want you on our team. POSITION SUMMARY: This is a delivery position responsible for driving a 48ft Tractor Trailer, delivering and unloading various products for our customers. Overtime hours, working weekends and holidays, and starting at various evening start times are required in order to successfully meet customers' needs. ** **MUST BE WILLING TO COMMUTE NEWARK, NJ FOR TRAINING COMMUTING EXPENSE ASSISTANCE PROVIDED TO RESIDENTS OF BROOKLYN, QUEENS, LONG ISLAND, BRONX 1 YEAR OF EXPERIENCE DRIVING TRACTOR TRAILER'S REQUIRED! BENEFITS: - CDL A Holder: $30.00 hourly pay (1 year of experience driving tractor trailer's required) - Annual performance bonus up to $10,000 - $7,000 SIGN-ON BONUS - Medical, Dental, Vision, Retirement Plan, Life Insurance - Time off Package which includes; Vacation, Sick and Holidays - Helper provided on route SCHEDULES: - Dispatch times: 6pm-7:30pm - Shift end times: 4am-6am - Weekends required (every Saturday and Sunday) - Days off: Two consecutive days in the middle of the week - Shift: 10-12 hours per day, approximately - Stops per route: 20-30 depending on location and route RESPONSIBILITIES: - Deliver product within assigned route schedule and time windows. - Maintain Department of Transportation rules - Unloading of merchandise by the use of hand trucks REQUIREMENTS: - 21+ years of age - Valid Class A Commercial Driver License with no more than 3 violations on MVR - 1 year experience driving tractor trailer's required - Possess and be able to present a valid non-expired interstate Medical Examiner's Certificate Card. - Pass pre-employment testing (Drug Screen, Background Check, Employment Verification). - Ability to lift 50lbs and push or pull 150lbs with a handtruck. - Ability to work in all weather conditions. - Ability to unload items from the truck safely by hand. - Able to read, write and communicate in English as it relates to the job and to the safety regulations - Have basic math skills (add, subtract, multiply, divide).