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Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
The Administrative Assistant is a member of the corporate team, supporting the achievement of the mission: The Administrative Assistant will contribute to this mission by providing support for, and participating in, key processes and programs that sustain the purpose and overall goal of the organization. This person will work with the Director and other staff to ensure that all administrative and facility needs are met through the provision of high-level administrative work. • Provide administrative support, research, preparing reports and memos, managing correspondence • Manage and arrange Google calendar, contacts, conference bridges, appointments and events, in accordance with department and company policies, and guidelines. • Coordinate team meetings including team and large group meetings. • Coordinate and execute special projects and initiatives as directed • Coordinate meeting logistics, and prepare meeting presentations and materials as directed • Ensure that office operation runs smoothly, including the proper maintenance of electronic work tools; liaison with suppliers for the maintenance of these tools, etc. • Provide exceptional customer service via email and by phone to clients, co-workers, external partners, callers and visitors of the Website • Create and maintain accurate administrative procedure manuals to ensure efficient operations • Organize, maintain, and periodically audit the company filing system (electronic) • Recommend opportunities for increased efficiency and process improvements • Light accounting • Attend occasional special events (may include weekends) • Work under minimal supervision and interact with company personnel at all organizational levels. Must maintain strict confidentiality on sensitive issues • Other duties as assigned • We are looking for an Administrative Assistant who takes pride in a job well done. Someone who is upbeat, hungry to learn and has a natural curiosity to want to figure things out. Qualifications • Genuine interest in helping others • Excellent written and verbal communication skills • Strong attention to detail • Excellent organizational skills • Strong data entry and analytical skills • Ability to effectively prioritize and meet deadlines for a wide variety of assignments • Experience working with and maintaining highly sensitive and confidential information • Flexible • Ability to operate standard office equipment and troubleshoot issues • Efficient in Microsoft Office Suite • Preferred, working knowledge of QuickBooks • Sound judgement and decision making ability • College Diploma (required) • Bachelor’s Degree (preferred) • 5+ years' experience in a virtual office environment • Fluently bilingual (En/Fr), Spanish and other languages, an asset. Additional Information LOCATION Work from your Home-Office Can work from anywhere from Canada or USA, as long as we have openings in your area. EDUCATION College, Finished Minimum 5 years Experience Training in Business Administration, Marketing or Communications, is preferred. REMUNERATION: Based on experience SCHEDULE: Flexibles hours Part-Time (minimum 15hours per week) or Full-Time (40hours) Week-days, Evening & Week-end Shifts available START DATE: a.s.a.p
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
LSA Recovery, Inc. is an 822 Medically Supervised Outpatient Chemical Dependency Program, which provides a variety of services to individuals as well as family members seeking help with substance abuse and chemical dependence problems. We believe that chemical dependence treatment requires a detailed knowledge of the history and personality of each patient. This is accomplished by professional and knowledgeable staff that will conduct a complete and thorough interview with the patient and his/her family, as well as contact with their primary care physician. The data is then evaluated by various professional staff members in order to develop a personalized treatment plan. We organize the plan of care to enable the patient to proceed through the recovery process with a support network, increase their self-esteem, and understand the effects of chemical dependence. Position : Group Facilitator, Outpatient Chemical Dependency Program Report to: Clinical Director Purpose : To provide all the basic therapeutic services required by patients during their treatment and aftercare experience. The counselor is expected to act as a catalyst in the therapeutic process of the patient's treatment episode. **Responsibilities include:* - Under general direction, the Group Facilitator will be responsible for facilitation of treatment groups and education workshops including keeping all required documentation up to date• - Develop treatment plans in collaboration with Clinical Director that reflect an understanding of specialized issues as related to the physical, medical, cognitive and psychosocial needs and specific diagnosis - Ensures groups start on time and run as scheduled - Facilitates group counseling, family sessions and encounter groups as requested - Uses the agency's Electronic Health Record to input information on client's participation in group within a timely manner, including Planning and Progress notes - Complete all paperwork as per OASAS regulations and agency standards - Implement strategies to increase patient's participation - Adheres to multidiscipline treatment recommendations that are incorporated into treatment plans - Inform counseling staff of any relevant clinical concerns regarding a patient that may have arisen during group participation - Participates and takes a leadership role in Treatment Plan Reviews and Case Conferences Requirements: Active NYS license required: CASAC, LMSW, LCSW, LMHC, LMFT Language: Bilingual: English/Spanish; English/Russian; English/French; (Preferred) PLEASE ONLY APPLY IF YOU HAVE ONE OF THE ABOVE LICENSURE. CANDIDATES WHO DO NOT HAVE THIS LICENSURE WILL NOT BE CONSIDERED FOR THE POSITION.' Compensation rates based on your current or recently obtained education Job Types: Full-time, Part-time, Contract Pay: $65.00 - $75.00 per hour Expected hours: 5 – 10 per week Benefits: Flexible schedule Medical specialties: Addiction Medicine Psychiatry Schedule: Choose your own hours Work setting: In-person Office Outpatient Education: High school or equivalent (Required) Experience: Group Facilitator: 1 year (Required) Addiction counseling: 1 year (Required) License/Certification: CASAC, LMSW, LMHC, LMFT (Required) Work Location: In person
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
Full job description Benefits: Paid time off Training & development We are looking for an enthusiastic and driven Sales Assistant to join our team. The successful candidate will have experience and knowledge in the full sales cycle and be responsible for assisting customers throughout the buying process and providing excellent customer service, from greeting customers in the showroom, helping them find products, generating new leads, proactively following up, and actively networking to maintain relationships to shipping and aftercare. The ideal candidate will have enthusiasm for connecting with people, a strong understanding of sales techniques and strategies, excellent verbal and written communication skills, be highly organized, and have proven ability to work independently as well as part of a team. Responsibilities: Greet customers in a friendly and professional manner in person, via email, or over the phone, take their details and open conversation to their needs Provide excellent customer service to ensure customer satisfaction through verbal and written ways of being. Have knowledge of our products and assist customers in finding the right product for their needs, in person, via phone, or by email. Manage and get answers for all customer questions and provide product and shipping information, in person, via phone, or by email. Ability to track and follow through customer inquiries from lead to various follow-ups, to sale completion. Ability to use and keep client CRM accurate and up to date. Create invoices and proposals, process payments and maintain accurate records of transactions and documents. Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling. Maintain a neat and organized work area. Liaise between the managing director, logistics, and marketing team on transport, special projects, and events. Proactive outlook to achieve monthly and yearly sales goals. Assist with showroom sales events. Job Requirements & Skills: Minimum 3 years experience in sales in a retail luxury sales environment in design or fashion industry including lead generation, customer relations and sales follow-through, shipping, and data management. Understanding of home furnishing inventory and customizations essential Knowledge in sales of luxury goods. Proven experience preparing detailed quotes. Ability to think creatively to provide answers and exceed customer needs Italian, or French speaking helpful and not essential College degree preferred, preferably in a creative field, business, marketing, or communications Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged. Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs. Experience ringing up customer purchases on the POS register a must. Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele Confident and persevering to proactively engage with clients and to pursue answers. Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability Polished professional in appearance and demeanor ABOUT THE COMPANY Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative. Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service. Our work environment is an open space office showroom open to the public: International workforce On-the-job training Growth opportunities
SIGN ON BONUS OF UP TO $3,000 AVAILABLE FOR QUALIFIED CANDIDATES! SUMMARY: The Substance Abuse Counselor will conduct services within our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. ** ** RESPONSIBILITIES INCLUDE: - Conducting groups for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking a plus. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus. QUALIFICATIONS: CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. Spanish speaking a plus. A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. Knowledge of motivational interviewing and the stages of change as well as person-centered practices. Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. Knowledge of OASAS 822 outpatient program a plus.
SUMMARY: The part-time Bilingual Substance Abuse Counselor will conduct services within our City Sanctuary Facilities under the direction of our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. RESPONSIBILITIES INCLUDE: - Conducting educational groups for clients who may not understand their own or their loved ones addictions as well as for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking, reading and writing required.. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus.