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Job Description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. Chief Product & Technology Officer Location: Remote - USA About O.R. Trax O.R. TRAX is a healthcare SaaS company transforming how hospitals and ambulatory surgery centers manage vendor access and surgical scheduling. Our platform automates credentialing, enforces compliance, and improves operating room throughput at enterprise scale. Trusted by the nation's most complex health systems, O.R. TRAX supports hundreds of hospitals and a rapidly growing vendor network — now scaling past 25,000 vendors — with zero-hardware deployment. Hospitals using O.R. TRAX report saving hundreds of thousands of dollars per year, reducing surgical delays, and improving patient safety. We are at an inflection point: the market is largely untapped, the solution is proven, and the next chapter requires a technical leader who can build and ship alongside the team. The Opportunity This is a rare chance to step into a dual ownership role at a high-growth healthcare SaaS company and leave fingerprints on both the codebase and the product roadmap. As Chief Product & Technology Officer, you will own the full technology and product lifecycle — from architectural decisions and hands-on engineering to roadmap prioritization and customer-facing feature strategy. You are not a process manager or a deck-builder. You are a builder who also leads: someone equally at home in a pull request as in a product discovery session, and who gets genuine satisfaction from shipping software that solves hard problems in a complex, regulated industry. You will report directly to the founders, serve as the senior technical voice on the leadership team, and be the person who professionalizes how O.R. TRAX builds, ships, and scales — without losing the startup speed that got us here. What You Will Own Technology & Architecture • Define and execute the technical vision for the O.R. TRAX platform (built on AWS), ensuring it is scalable, secure, and built for the next phase of enterprise growth, • Remain hands-on in the codebase (~20–30% of your time) — contributing to architecture decisions, unblocking complex engineering problems, and maintaining the technical credibility to lead by example, • Drive platform modernization: infrastructure, APIs, performance, and security posture, • Lead adoption of AI-assisted development practices to increase engineering throughput and embed intelligent workflows into the product, • Own security, compliance, and data privacy practices appropriate for a healthcare SaaS environment (HIPAA, SOC 2), • Manage technical debt pragmatically — balancing remediation with forward momentum Product • Own the product roadmap end-to-end: discovery, prioritization, delivery, and adoption, • Translate customer needs, compliance requirements, and market dynamics into clear, well-sequenced priorities, • Partner with Sales and Customer Success to ensure the roadmap reflects the voice of the customer and protects retention and revenue, • Champion AI-first product thinking — identifying where automation, predictive insights, and intelligent workflows can create durable differentiation in OR scheduling and vendor credentialing, • Establish lightweight but effective product processes that match the pace and scale of a 10–25 person team Leadership & Operations • Build and lead a small, high-output engineering team (~5-7 FTEs) — hiring well, setting clear expectations, and developing the next layer of technical talent, • Remove the founders from day-to-day technical and product decisions; become the single accountable owner of the function, • Establish engineering best practices, development standards, and delivery rhythms that scale without bureaucracy, • Communicate clearly with executive leadership and the board on technology strategy, platform health, and roadmap progress What We're Looking For Must-Haves • Proven experience in a senior engineering or product-engineering leadership role (CTO, VP of Engineering, Head of Engineering & Product, or equivalent) at a SaaS company, • Demonstrable hands-on coding ability — you have shipped production software recently and can do so again; this is not an ivory-tower role, • Track record of owning both the product roadmap and the technical execution, not just one side, • Experience building or scaling a SaaS platform in a regulated industry (healthcare, fintech, govtech, or similar); familiarity with HIPAA and/or SOC 2 is a strong plus, • Practical experience integrating AI/ML capabilities into a SaaS product — not experimentation for its own sake, but shipped features that created real customer value, • Strong judgment on when to build vs. buy, when to refactor vs. ship, and how to sequence a roadmap under resource constraints, • The instinct and appetite to be a doer: you are energized by rolling up your sleeves, not frustrated by it Nice-to-Haves • Experience in healthcare technology, hospital operations, or surgical workflow software, • Familiarity with vendor credentialing, privileging, or compliance workflows, • Prior experience scaling a company seeing significant year-over-year growth, • Hands-on experience with AI coding tools (Cursor, GitHub Copilot, Claude Code, or similar) to accelerate personal and team outputWhy O.R. Trax, • Massive impact: You will directly shape a platform that reduces surgical delays, improves patient safety, and saves health systems hundreds of thousands of dollars a year, • Real ownership: This is not a committee role. You will have full authority over the product and technology function — and full accountability for outcomes, • Explosive growth: Proven solution, untapped market, and a vendor network scaling past 25,000 — the runway is long and the timing is right, • Startup energy, big vision: Your voice matters from day one. We celebrate wins, share ideas, and genuinely love what we're building, • Fully remote: Work from anywhere in the US, • Pay: $250,000-$300,000 OTE Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment NoticeBanyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process., • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Job DescriptionSenior FOIA Disclosure Product ManagerEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Senior FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Drive the SecureRelease product and business-planning process across cross-functional teams of the company- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective- Assess current competitor offerings, seeking opportunities for differentiation- Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved- Develop, implement, and maintain production timelines across multiple departments- Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI- Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization- Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments- Manage and deliver Release Notes- Schedule walkthroughs- Manage client notifications- Schedule product deployment- Manage the feature requests queue and priorities Qualifications:- Bachelor’s degree in product design or engineering- Strong experience in a dynamic product management role- Proven experience overseeing all elements of the product development lifecycle- Highly effective cross-functional team management- Previous experience delivering finely-tuned product marketing strategies- Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have:- Master’s degree in product design or engineering- Previous software and web development experience- Proven experience working as a product developer in a non-managerial role Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFOIA Disclosure Product ManagerEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Drive the SecureRelease product and business-planning process across cross-functional teams of the company- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective- Assess current competitor offerings, seeking opportunities for differentiation- Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved- Develop, implement, and maintain production timelines across multiple departments- Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI- Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization- Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments- Manage and deliver Release Notes- Schedule walkthroughs- Manage client notifications- Schedule product deployment- Manage the feature requests queue and priorities Qualifications:- Bachelor’s degree in product design or engineering- Strong experience in a dynamic product management role- Proven experience overseeing all elements of the product development lifecycle- Highly effective cross-functional team management- Previous experience delivering finely-tuned product marketing strategies- Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have:- Master’s degree in product design or engineering- Previous software and web development experience- Proven experience working as a product developer in a non-managerial role Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.comsklfsd #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout PVM Pat V. Mack, Inc. (PVM) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and 8(a)-certified firm. We are one of only four members of Palantir's U.S. Government Partnership Vanguard—and the only small business in that group. We deliver forward-deployed Palantir implementation services to U.S. Government agencies, and we do it with a straightforward mission: We Serve Those Who Serve. We're at an inflection point. We've proven the model. Now we're scaling it. Our path to $40M revenue across seven geographic hubs by 2036 requires a growth engine that runs with discipline and momentum—from early opportunity shaping through close. That's what this seat is for. The Role The Executive Growth Leader owns PVM's growth outcomes—pipeline health, bookings targets, partner positioning, and market expansion. This is the senior seat responsible for ensuring PVM's growth engine runs with discipline and momentum, from early opportunity shaping through close. You are PVM's external face in the Palantir ecosystem—at the table with partner leadership teams, Palantir field teams, and prospective primes. You don't generate every opportunity yourself. PVM's pipeline is fed from multiple channels: the CEO through relationship-driven deal flow, Hub-Located sellers through direct pursuit, Delivery through expansion and renewal opportunities surfaced from active engagements, inbound leads, and partners bringing opportunities to us. Your job is to make sure all of those channels are producing, that nothing stalls between intake and close, and that the company is collectively hitting its growth number. Internally, you run a tight ship—HubSpot is clean, deals are staged accurately, and the leadership team always has a clear picture of what's real. When an opportunity surfaces from any source, it's triaged, qualified, and advancing without anyone chasing it down. This seat has three direct reports (Marketing, Hub Salesperson, Growth Enablement) and reports to the Integrator (COO). You work closely with the Visionary on deal shaping and ecosystem strategy. You own the growth number—not by carrying every deal, but by ensuring the people, partners, and systems around you deliver it. What You'll Own • Own the Growth Number This seat owns PVM's growth performance—not as a participant, but as the accountable leader. Pipeline feeds from multiple sources: the CEO's relationship-driven deal flow, Hub Salespeople, Delivery team expansion and renewal opportunities, inbound leads, partner referrals, and Echos surfacing opportunities through their stakeholder networks. Your job is to ensure every channel is active, every opportunity is moving, and the company hits its annual bookings target. • Own the annual growth target and the plan to hit it—across all pipeline sources, not just one channel, • Weekly pipeline review discipline: every active deal has a current stage, a clear next action, and an honest value estimate, • Opportunity triage completed within 48 hours regardless of source—CEO surface, inbound, partner referral, or Delivery expansion, • Pipeline health issues brought to the leadership team before they become capacity surprises, • HubSpot Ownership & Pipeline Integrity The pipeline is never a black box heading into a weekly meeting—it's a reliable view of what's real. You own HubSpot hygiene across both the Visionary Pipeline and Sales Pipeline. • All active deals staged correctly and updated weekly, • Distinguish strategic deals (Visionary Pipeline) from transactional deals (Sales Pipeline) and manage each appropriately, • Protect the bright line: opportunities requiring more than 30 minutes of team time go through the Integrator, • Palantir & Partner Ecosystem Relationships Actively tend the relationships that generate PVM's best opportunities—Palantir's field team, Deloitte counterparts, and other primes. Not just responding to inbound, but keeping PVM visible and well-positioned in the ecosystem. • Maintain a regular cadence of ecosystem touchpoints (tracked as a Scorecard measurable), • Monitor for Deloitte drift before it becomes a delivery or brand problem, • Protect PVM's Vanguard Partner positioning with Palantir field contacts, • Hub Expansion Strategy Translate Pat's hub vision into concrete, quarter-by-quarter market exploration across PVM Hub candidates. Own the question: what does it actually take to establish a foothold? • Maintain a living status document for each target hub market, • Identify and pursue contract footholds that create geographic presence, • Coordinate with Workforce Development on staffing prerequisites before hub activation, • Opportunity Intake & Triage Serve as the first filter for every new opportunity—regardless of source—before it consumes team time. Apply PVM's 7-criteria triage framework and bring a clear recommendation to the Integrator. • Core Focus, Capacity, Competency, Revenue, Hub Alignment, Partnership Value, Timing, • Protect the bright line: opportunities requiring more than 30 minutes of team time go through the Integrator, • Distinguish strategic deals (Visionary Pipeline) from transactional deals (Sales Pipeline), • Growth Reporting & Accountability Own the Scorecard numbers tied to business development. If the numbers are off, bring the IDS issue—not just the update. • Weekly updates on all 5 growth measurables, • Quarterly review of pipeline health, win rate, and ecosystem relationship depth, • Flag capacity and constraint issues before they become delivery problems Your Scorecard (Weekly Measurables) Qualified pipeline value (rolling 90-day) TBD by quarter HubSpot deals with current stage + next action 100% Palantir / partner ecosystem touchpoints ≥ 2 per week Hub market exploratory conversations ≥ 1 per week Opportunity triage turnaround (any source) ≤ 48 hours Team You'll Lead You are responsible for the Lead, Manage, and hold Accountable (LMA) of three direct reports: Marketing Owns PVM's brand presence, content strategy, and market positioning. Translates the growth strategy into visible market activity—ensuring PVM is known and credible in target markets before a salesperson walks in the door. Hub Salesperson Owns on-the-ground relationship development and deal origination in a specific hub market. Forward-deployed—building the client relationships and contract footholds that make hub activation possible. Growth Enablement Owns the tools, systems, and processes that make the growth team run: HubSpot hygiene, proposal templates, partner collateral, onboarding for new growth hires. Ensures the growth function scales without creating operational chaos. What We're Looking For Must-Have Experience • 5+ years in business development, growth, or capture management in the U.S. Government contracting market, • Direct experience with Palantir's Government ecosystem (partner, customer, or field team), • Proven track record managing and moving a CRM pipeline (HubSpot preferred)—not just activity, but results, • Experience managing direct reports with full accountability (not dotted-line or advisory), • Comfort operating in a small business or high-growth firm where you build as you go Strong Differentiators • Experience supporting a Visionary/founder-led firm where relationships are the primary deal source, • Knowledge of Palantir Vanguard Partner dynamics and prime contractor relationships, • Hub or regional market expansion experience—standing up a local presence, not just traveling to it, • Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks AI & Automation Fluency — Non-Negotiable PVM's leadership operates at an exceptionally high pace by leveraging AI and automation tools as force multipliers. This role requires someone who can match that tempo. Hands-on training and mentorship on PVM's specific tool stack will be provided. What cannot be taught is mindset. We are looking for genuine curiosity, a willingness to learn, and the drive to integrate AI-driven workflows into daily work—pipeline management, proposal support, market research, communications. A resistance to new technology is a non-starter. We're looking for someone who sees AI as an opportunity, not an obstacle. Qualities We're Screening For (Our People Analyzer) No Assholes You care deeply about the work and the people. Right attitude, ego checked. Mission & Outcome Obsessed Mission first. You measure your work in outcomes, not activities. Own It See a problem, fix it. No excuses. Accountability for the whole mission. We Are Better Together Team over individual. You make the people around you better. Keep It Real Honest, grounded, clear. You say what you mean and do what you say. Travel Expectations This role requires approximately 8–14 trips per year (roughly one every 3–4 weeks). Travel falls into three categories: • Palantir & partner ecosystem (4–6 trips): Field team touchpoints, partner events, Vanguard engagements—you run these independently, • Hub market exploration (2–4 trips): In-person presence in San Antonio, Colorado Springs, and other near-term targets—you own the agenda, • Deal shaping with the CEO (2–4 trips): High-stakes meetings where both credibility and pipeline discipline are needed in the room together Location & Work ModelLocal to St. Petersburg, FL to support Pat Mack on-site at the Innovation Hub with significant travel. About PVM & Benefits At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community: • Opportunities for growth and advancement, • Tuition/Training reimbursement, • Peer bonus program, • Remote and on-site positions available, • Unlimited PTO, • Flexible work schedule PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal and are focused on taking on our clients' missions as our own to make a difference in the communities we serve. PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

Job DescriptionSalary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our POS system to our payment gateway and partner platform, everything is built in-house by our own engineering team. We made the Deloitte Technology Fast 500 at #347 with 214% growth and we're hiring people who want to grow with us. Learn more at payzli.com. Overview Payzli's support team isn't a cost center, it's a competitive advantage. We're hiring a Fanatical Support Representative who owns every interaction from first contact to full resolution. You'll work directly with merchants and partners using our POS, gateway, and platform products, and you'll have a direct line to the teams building them. If you think great support is what separates good companies from great ones, keep reading. The Role As a Fanatical Support Representative, you are the front line of the Payzli experience. Your job is to make every merchant, partner, and user feel like they have a dedicated team behind them. You'll troubleshoot platform and payment processing issues, guide users through our POS and gateway products, and escalate intelligently when a problem requires deeper technical or operational involvement. You bring urgency, empathy, and follow-through to every interaction. Responsibilities • Serve as the first point of contact for merchants, partners, and internal teams across phone, email, live chat, and social media, • Troubleshoot and resolve issues related to payment terminals, Payzli POS, payment gateway, merchant onboarding, and account configuration, • Own each case through to resolution no handing off and hoping for the best, • Document issues clearly and escalate to engineering, product, or operations with actionable context when needed, • Collaborate with product and tech teams to surface recurring issues and contribute to continuous improvement, • Maintain composure and professionalism under pressure, especially during time-sensitive payment or processing issues, • Build working knowledge of payment processing fundamentals (transactions, settlements, chargebacks, device connectivity) over time Qualifications • Exceptional written and verbal communication skills, • Prior experience in a customer support, help desk, or client-facing role (fintech or payments experience is a big plus, not a requirement), • Technologically savvy comfortable learning new platforms quickly, • Strong problem-solving instincts and attention to detail, • Ability to manage multiple open cases without dropping the ball, • Bilingual in Spanish and/or other languages is a plus but not mandatory What's In It For You • Growth Path: We promote from within. High-performing support reps move into roles across operations, product, and partner success., • Real Impact: You'll work directly with the product, provide insight and feedback to engineering teams and access to executive leadership your feedback shapes what we build., • Team Culture: A close-knit team that values empathy, accountability, and getting things done. Compensation Competitive base salary. No commission structure, no variable comp just a clear deal: show up, own your work, and outperform, and we'll move you up fast. Payzli promotes from within, and this role is built as a launchpad for people who want more than a support career.

Job DescriptionDescription: The Company Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management. Job Summary Our Dock & Door Technicians a.k.a. “Service Professionals” are the core of our preventative and emergency response services for our customers. You may call them a “technician”, but the role is more than using tools to fix broken items. Service Professionals are on the road, troubleshooting complex issues in places like commercial buildings, aircraft hangers, schools, fire/police departments, and much more. A Service Professional might spend an hour fixing a broken door for a hospital garage and an hour later they could be heading to a large warehouse to fix loading dock equipment. This role has unique access to see the inner workings of some of the largest operations in North America, and that’s just before lunchtime. Our people make us great and for us, that starts with finding the right person to fill our open positions. Anyone interested in this role should be able to answer yes to these questions: 1. Do I enjoy variety and complexity?, 2. Does the idea of autonomy and independence excite me?, 3. Can I have fun, while keeping it safe and efficient?, 4. Am I looking for a career family and not just a job?, 5. Would my friends and family describe me as a “tinkerer”? If you answered yes to those questions, we invite you to keep reading and hit that apply button! Room for Growth The exciting news about being a Service Professional is that you can start where your current skills best align with the level of work. Miner offers four levels of Service Professionals so that you can gain, advance, or refine your dock and door abilities. • Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience working in any related field is a plus, but most importantly an understanding of mechanics and the ability to fix a variety of products is needed., • Service Professional Level (Level II) – this is the sweet spot for anyone who has at least a year of experience in a related field and knowledge of the basic concepts of electrical and hydraulic troubleshooting. Service professionals are well attuned to customers and can communicate effectively while in the field., • Senior Level (Level III) – possesses experience in basic repairs in the AED, Highspeed, or gate fields with a proficient understanding of hydraulic and electrical troubleshooting. Candidates will typically have 4 years of experience in this field., • Expert Level (Level IV) – are the masters of their craft, skilled in electrical and hydraulic troubleshooting with a mechanical mindset, leadership skills and extensive knowledge in dock leveler and door repairs. Candidates will possess at least 8 years of experience. We encourage you to apply no matter your experience level. If you know where your skills would be best suited feel free to call them out on your resume or application (help us in our review, so we can help you). If you aren’t sure what level would best suit your experience, apply, and let Miner guide you! What You’ll Do Service Professionals are responsible for hands-on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved (what job doesn’t have it), as a Service Professional there is expectation that work orders be maintained on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the Company. Requirements: What We Look For Qualified candidates answered “Yes” to all of our questions AND will have in their toolbox, the following skills: • 2-4 years of relevant experience…we care more about how you execute, the quality of your work product, and if you can make an impact to Miner customers., • Ability to repair industrial facilities, including doors, loading docks, and dock-leveler’s., • Ability or a desire to learn welding, steel fabrication, and electrical. If you have Hydraulic and Pneumatics experience, awesome, call it out on your submission so we know where to find you!, • Ability to take direction and work independently while on the road for hours each day., • Strong communication, problem solving, and analytical skills. The ability to think through complex situations critically is a must., • Technical school training and OEM certifications are desired but not required., • Ability to work a flexible schedule, with nights, weekends, and Holidays. Overtime opportunities are available, so a willingness to work is what we need., • A clean driving record and a valid Driver’s License for the state of employment is required. What’s In It For You We thought you’d never ask. Link to benefits overview: Benefits The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. In addition to those benefits, Service Professionals can look forward to: • Competitive pay, including quarterly bonus incentives, • Uniform and boot allowance, • Training and the opportunity for growth, • Company issued truck for work travel, can be taken home as well, • Autonomy and independence, • Competitive PTO and Paid Holidays, • Full benefits package starting day one – includes medical, dental, vision, 401k, and much more If you’ve read through and believe you would make an impact as a Service Professional at Miner, we invite you to apply now and look forward to welcoming you as a guest of our career family! Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Disclaimer This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group’s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting. Salary Range The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

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As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities.

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