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Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6833 Currently, Helio Health is looking to hire a Licensed Mental Health Counselor to work in a Full-Time capacity as a part of our Child & Adolescent Services. The Mental Health Counselor work with patients by providing a variety of mental health needs, including anxiety, depression, attention issues, problematic behaviors, trauma, substance use issues, issues with family and interpersonal functioning, and more. In addition to Helio Health's comprehensive benefits package, Ful-Time Counselors/Therapists are eligible for a Sign-On Incentive up to $8,000 depending on licensure! Pay rate $30.00/hr. to $35.00/hr. Maintain a case load of patients with grades ranging from elementary through high school. • Perform essential counseling responsibilities including screening, intake and orientation, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping., • Relate effectively with staff, patients, and professional community while upholding appropriate standards of confidentiality., • Qualified Health Professional (LMSW, LCSW, LMHC or equivalent licensure or permit eligible), • Master's Degree required., • Two years employment experience in the Human Services field preferred. Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Job Locations US-NY-Syracuse Category Nursing Position Type Full-Time Work Arrangement Onsite ID 2026-6720 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Nursing Team Leader - Opioid Team Leader (OTP) will promote patients' health by developing day-to-day management through the direction and development of staff, as well as collaborating with physicians and multidisciplinary professional teammates to provide support for patients and their families. This position will work Monday through Friday, 5:00am - 1:30pm. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $8,000! Pay Range: $83,200.00 - $89,000.00 Provides services to meet the different needs of clients through coordination with the medical team. • Supervises medical and day to day operations of substance use disorders/mental health services., • Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations., • Maintains nursing staff by interviewing, training, supervising, orienting, and training nurses., • Promotes patients' independence by establishing patient care goals, teaching and counseling patients and their families individually and/or in groups and reinforcing their understanding of disease, medications, and self-care skills., • Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations., • Performs Quality Assurance activities., • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Assures program record documentation compliance with agency and regulatory standards., • Must be a valid and active Registered Nurse (BSN), licensed with NYS., • 3 - 5 years of nursing experience preferred., • 1 - 2 years supervisory experience preferred., • Must possess a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2026-6812 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Inpatient Nursing Team Leader will promote patients' health by developing day-to-day management through the direction and development of staff, as well as collaborating with physicians and multidisciplinary professional teammates to provide support for patients and their families. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $8,000! Pay: $72,800 - $87,000/annual based om experience and licensure. Provides services to meet the different needs of clients through coordination with the medical team. • Supervises medical and day to day operations of substance use disorders/mental health services., • Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations., • Maintains nursing staff by interviewing, training, supervising, orienting, and training nurses., • Promotes patients' independence by establishing patient care goals, teaching and counseling patients and their families individually and/or in groups and reinforcing their understanding of disease, medications, and self-care skills., • Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations., • Performs Quality Assurance activities., • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Assures program record documentation compliance with agency and regulatory standards., • Must have a valid, active Registered Nurse License with NYS for RN assigned duties., • An LPN with a valid Licensed Practical Nurse License must obtain RN degree and licensure from an accredited Registered Nurse Program within three (3) years., • One to three years of clinical experience appropriate to program preferred., • Minimum three years clinical experience in an appropriate program setting., • Minimum of a bachelor's degree in a related human service filed strongly preferred., • An equivalent combination of training and experience may be substituted for educational requirements., • Must possess a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. IND123A

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6856 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Substance Use Disorder Counselor will work on a Full-Time basis out of Helio Health's Syracuse Opioid Treatment Program (OTP). In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $3,000! Pay: $22.11 - $25.76 per hour. Maintain a case load of patients seeking treatment from the effects of substance use and/or mental health disorders. • Perform essential counseling responsibilities including screening, intake and orientation, assessment, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping., • Participate in program, administrative and clinical committees as assigned., • Relate effectively with staff, clients, and community while upholding confidentiality requirements., • High School Diploma or GED required, associates or bachelors preferred., • CASAC-T required or CASAC-P eligible., • One year counseling experience preferred., • Equivalent alternative combination of education and experience may be substituted for the educational requirements., • Knowledge of addiction/recovery, behavioral health, self-help group process and principles of counseling., • Proficiency with basic computer applications. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Hybrid ID 2026-6858 Helio Health's In Community Program is designed to help individuals and families, who have encountered certain obstacles develop the resources and supports to live a satisfying, naturally independent life. The Assisted Outpatient Treatment (AOT) Health Home Plus Care Coordinator works with individuals recovering from serious mental health disorders who are returning to the community from the NYS Correctional system or the NYS Psychiatric Hospital system or are a participant in the Assisted Outpatient Treatment (AOT) program. Pay Rate: $25.00 per hour In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On Incentive! Will assist clients in becoming effectively and actively engaged in managing their healthcare to improve individual health outcomes while reducing avoidable hospitalizations and emergency department utilizations. • Will have overall responsibility for the HARP process including assessment, planning and development of the Plan of Care, as well as monitoring ongoing HCBS Services., • Will provide leadership by facilitating and leading multidisciplinary teams of medical, mental health, chemical dependency treatment providers, courts/legal entities, social workers, nurses, representatives of the Local Government Unit (LGU) as directed by the county AOT Coordinator and other care providers toward assuring enrollees receive services as indicated in the enrollee's single plan of care., • Provide Care Management services at various locations including in community locations and enrollee's homes., • Other tasks as assigned., • A bachelor's degree in one of the fields listed below;, • Social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child & family studies, sociology, speech/hearing, other human service field; or, • A NYS teacher's certificate for which a bachelor's degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor's degree; AND, • Two years of experience:, • Providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Multilingual a plus. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2026-6790 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. In order to support the mission, the OTP Nurse Manager will promote patients' health by developing day-to-day management and long-term planning of the patient care area. The Nurse Manager will direct and develop a staff of nurses and collaborate with physicians and multidisciplinary professional teammates to provide support for clients and their families. The Nurse Manager will oversee the OTP program in Syracuse, New York. In addition to Helio Health's comprehensive benefits package, this position is eligible a Sign-On incentive up to $8,000! Pay Range: $93,000/year - $104,000/year Hours: Monday-Friday 5am-1:30pm The Nurse Manager promotes patients' health by developing day-to-day management and long-term planning of the patient care area; directing and developing staff; collaborating with physicians and multidisciplinary professional staffs; providing support for patients and their families. • Provides services to meet the medical needs of clients through coordination of the medical team and to meet the chemical dependency counseling and medical needs of clients., • Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements., • Maintains nursing guidelines by writing and updating policies and procedures., • Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures., • Assures quality of care by developing and interpreting Helio Health's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments., • Maintains nursing staff by supervising, orienting, and training nurses., • Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results., • Represents agency to the community., • Other duties as assigned by supervisor., • Must be a New York State Registered Nurse, • One to three years related clinical experience preferred., • Previous supervisory/management experience preferred., • Knowledge of the biopsychosocial process of addiction/recovery., • Sound judgement and cultural competency., • Ability to relate effectively with staff, clients, and professional community., • Ability to perform duties independently., • Excellent oral and written communication skills., • Proficiency with basic computer applications Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. IND123A

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6811 The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. The Revenue Cycle Management (RCM) System Support Specialist is responsible for support activities related to the RCM components of the Electronic Health Record and Billing system, including corrections and maintenance of the Revenue Cycle Management operating environments. This position works under administrative direction and coordinates with the RCM System Administrator and leadership team to plan, organize, and manage the H.I.T. system and related functions and to perform related duties as required. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500.00! Pay Range: $67,000.00 - $77,000.00 per year. Develops a mastery of the organization's RCM H.I.T. systems in order to provide ongoing support for all Helio Health, Inc. end-users. • Maintains RCM H.I.T. system performance through system monitoring and works closely with IT Staff to ensure RCM H.I.T. availability and efficient operation., • Works with HIT and Program staff to execute corrective changes from colleague error tickets to ensure accurate documentation and billing., • Provides Billing, Revenue Cycle Management, and Patient Access Implementation Support by leveraging technology and system review., • Provides Billing, Revenue Cycle Management and Patient Access training documentation support, • Provides Billing system Maintenance when requested, including but not limited to Guarantors, Service fees, Service codes, Billing Templates, and sliding fee table. maintenance, Benefit Plan maintenance, Sliding Fee Table Maintenance., • Keeps supervisors informed of any billing concerns added to escalation report, • Other duties as assigned., • Bachelor's degree in health information management, information technology, business administration, data/statistics, or a related field., • Equivalent combination of training, education, and/or experience can be substituted for the education requirement., • Health Information Technology experience preferred., • Understanding of Medicaid and Third-party claim procedures for both paper-based and electronic claims, • Excellent ability to work effectively with clients, the professional community and coworkers., • Must have excellent internal and external customer service skills, • Must have excellent computer skills with a basic knowledge of health care billing systems, • Strong computer skills including Microsoft Word, Outlook and Excel, • Must be able to work in a dynamic and fast paced work environment and perform under pressure, • Valid NYS Driver's license required, • Has an in-depth understanding and knowledge of privacy laws, workflows, policies and procedures, patient care/clinical business obJect1ves, regulatory requirements and industry best practices for patient care/processes. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: This position assists the Health Plan in establishing a presence in the community through home visits and community outreach bridging the gap between members and the Clinical Operations Department. Community Connections Representatives educate members about accessing community resources and assists with navigating resources available and provide assistance with addressing SDoH barriers and care gaps. This position educates and assists with the enrollment and recertification process for Marketplace Facilitated Enrollment (MFE): On and Off Marketplace health insurance products, including Child Health Plus (CHP), Medicaid Managed Care (MA/MMC), Essential Plan (EP) and the Individual Market - Qualified Health Plan (QHP). This position requires working occasional evenings and weekends for outreach and community events. Essential Accountabilities: Level I • Educates Medicaid, Medicare, and Commercial members on healthcare benefits, and community resources through home visits and outreach., • Educates and assists members with accessing care, Case Management program and benefits and government cell phone programs., • Coordinates, plans and attends community events, including school events, health fairs and various community initiatives. Proactively informs and increases awareness of heath care offerings, state regulations and the Excellus/Univera brand/products at said events and within assigned territories., • Completes scheduled and unscheduled home visits for noncompliance, gaps in care, community resource needs, and other high-risk issues., • Conducts targeted phone calls for compliance, HEDIS initiatives and health risk assessments., • Collaborate with Case Management on the status of high-risk member referrals., • Assists in finding and connecting members to community social services and agencies. Enroll or refer qualified members in a health home., • Communicates health insurance program options, fundamentals of all the health insurance products, benefits, and associated costs based on analysis of the applicant's situation in Marketplace., • Assists individuals and families with securing and providing required documentation to demonstrate age, residency, and income as is required by the Marketplace., • Interprets a variety of complex instructions from the MFE Training Manual to assist applicants. Provides critical assessment and analysis which effects insurance enrollment for families and children. Presents all aspects of eligibility, enrollment and available products to community audiences., • Meets with applicants in locations that have additional MFE resource backup., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Manage the incoming Community Connections Referrals., • Maintain the Community Resource Guide as needed., • Ensure educational materials and supplies are replenished and available for use., • Maintain the in-house Food Pantry ensuring all non-perishable items are within use by date., • Works with management to participate in training process for new hires and team refreshers. Supervise Intern and/or mentor new hires to team; providing first level problem resolution, share Lifetime way cultural expectations, ensure successful on-boarding and engagement in role., • Works with management on establishing influential relationships in the community within assigned territory., • Attends community IPA/Navigator Agency as instructed., • Represents the company in small/large community-based organization meetings as required/complement or collaboration with Community Engagement Program Manager., • Gain Subject Matter Expertise (SME) level in key focus area; develop training curriculum and facilitate workshop for team in conjunction with management team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High school diploma or GED required. Associate degree preferred., • Minimum of two years of social services, community outreach, or education experience required., • Marketplace Facilitated Enroller certification preferred., • Demonstrated problem solving, interpersonal and communication skills., • Prior experience and working knowledge in Microsoft Suite including Excel and Word. Level II (in addition to Level I Minimum Qualifications) • Minimum of two years' experience working in the Community Connections Representative role., • Marketplace Facilitated Enroller certification required. Maintenance of certification through continuing education/training essential., • Demonstrated attention to detail., • Demonstrated leadership skills., • Demonstrated knowledge and experience of health care industry and Health Plan business., • Demonstrated ability to organize and represent an organization at community events preferred., • Highly effective communicator. Physical Requirements: • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Ability to lift, carry, push, or pull 15 pounds or less., • Reaching, crouching, stooping, kneeling required., • Must have a valid Class D license and ability to operate a motor vehicle., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: N4: Minimum: $19.22 - Maximum: $30.76 Level II: N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of Risk Adjustment leadership, this position is responsible for delivering multiple concurrent Risk Adjustment Projects and Programs with quality, to plan, and within budget. The Risk Adjustment Project Manager is responsible for all aspects of the project from initiation to post-implementation monitoring and maintenance. This will include developing communications and presenting to internal and external audiences. Manages risk adjustment projects as assigned. In addition, the Project Manager will govern and provide oversight of assigned vendor partners within the Risk Adjustment Program Portfolio to ensure vendor performance meets contractual and Health Plan needs. Conducts operational process analysis and process improvement identification and recommendations and executes action plans. Responsible to fill one or more roles (simultaneously if needed) on Maintenance of Business (MOB) project teams (e.g., program manager, product manager, user experience lead). Essential Primary Responsibilities/Accountabilities: All Levels * Plans, directs, and coordinates matrixed team(s) activities to manage and implement interrelated risk adjustment projects. * Plans, schedules, monitors, and reports on activities related to Risk Adjustment projects and process improvement initiatives. Process improvement responsibilities include internal Risk Adjustment teams as well as process improvement for cross-divisional departments. * Guides and mentors Implementation project management team and fosters positive attitudes among staff re quality and excellence of execution to ensure that delivered service meets agreed service levels. * Creates the Risk Adjustment project work plans and is responsible for their execution. * Acts independently to assess and monitor projects and vendor partners performance, including problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed. Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed. * Trains and mentors project team as to how to get project work done, how to use project tools and resources. * Writes and speaks fluently on all aspects of work. Communicates effectively with vendor partners, providers, colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. * Organizes and prioritizes tasks, proposed work assignments so that as to successfully complete projects in a timely manner. * Manages multiple projects with competing deadlines to successful completion. * Will act and serve as Project Manager, Product Manager, Program Manager, Test Lead and User Experience Lead (if needed simultaneously) within the Microsoft Framework Solutions Team Process Model. * Responsible of the creation and deployment of monitoring reports of the assigned Risk Adjustment projects. * Responsible for enhancing communication within and outside key Risk Adjustment priorities, project work, and other impact of Risk Adjustment work cross divisionally (may design and deploy newsletter and other communications vehicles). * Meets with management, sponsors, and project teams to review project scope/progress and resolve project issues. * Coaches and counsels members of cross-functional teams to accomplish projects, meet established schedules, or resolve technical/operational issues. * Establishes appropriate metrics for measuring key project criteria. * Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. * Produces work plans according to required standards. * Works with colleagues to produce/recommend/develop long-term plans. * Fosters a positive environment of continuous process improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs. * Monitors and reports on the progress of the resolution of high impact problems according to established standards. Handles those exceptions that have been referred from below relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope upward, including proposed solutions whenever appropriate. * Ensures contracted vendor partners are being managed using standard governance processes including quarterly business reviews, vendor scorecards, escalation process, etc. * Executes and manages vendor performance corrective action plan. * Conducts post project Lessons Learned sessions project team and vendor partner. * Always acts professionally and encourages professional standards among staff. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Level II - performs these additional responsibilities: * Acts as lead and as contact company-wide for Risk Adjustment projects. Responsible for answering questions regarding risk adjustment projects and education for project internally and externally. * Represents Managers and Directors of supported areas in all pertaining to related projects, including decision-making responsibilities, attendance at cross-divisional and regional committees, meetings and workgroups. * Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risk. Identifies and assembles the appropriate blend of talent and additional resources to meet project needs and requirements. * Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations, and work requirements. Ensures adherence to legally binding requirements and customer long-term strategic goals. Controls project requirements, scope, and change management issues. Level III - performs these additional responsibilities: * Responsible for taking all necessary steps with procurement, accounts payable, risk adjustment controls to ensure validated payment to contracted vendor partners. * Develops vendor performance metrics to monitor and evaluate vendor performance, making recommendations for additions and deletions of vendors as appropriate. * Leads in the identification and selection of vendors by directing the RFP process, partners with Finance on the financial details of the contract and partners with Legal to ensure the corporation is protected by the contract. Additionally, ensures all vended processes and interfaces are compliant with our security requirements. * Develops risk adjustment vendor contracts including all necessary service level agreements. * Leads re-negotiation and/or termination activities related to vendor relationships. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: * A relevant BS degree and minimum of 2 years of Project Management experience. In lieu of a degree, six (6) additional years of experience required. * A minimum of 3 years demonstrated performance in a related area * PMP/PMI Certification preferred. * Lean Six Sigma experience desired. * Expert knowledge of Health Plan Operations and/or Risk Adjustment Operations. * Demonstrated leadership skills. * Demonstrated skills in developing and achieving project scope, costs, planning and meeting project deliverables. * Demonstrated skills in forming and fostering high performance, cross-functional teams. * Highly Effective communicator. * Demonstrated skills quality principles, especially root cause analysis and problem solving Demonstrated business and technical problem solving skills. * Very strong analytical and business process development skills. * Strong organizational and multi-tasking skills. * Demonstrated competence in staff leadership and project leadership tasks. Level II (in addition to Level I responsibilities): * A relevant BS degree and a minimum of 3 years Project Manager experience * PMP/PMI Certification required Level III (in addition to Level II responsibilities): * A relevant BS degree and a minimum of 5 years Project Management experience. * PMP/PMI Certification required Physical Requirements: * Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum $62,400 - Maximum $106,929 Level II: Grade E4: Minimum $65,346 - Maximum $117,622 Level III: Grade E5: Minimum $71,880 - Maximum $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6792 The mission of Helio Health, Inc. is to promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc. the Revenue Cycle Management Team Leader will oversee and support a team that receives patients, collects insurance and other information to ensure payment for services, and process medical records and clinical data necessary to manage services rendered by the Agency. This particular RCM Team Leader position will oversee our Syracuse Residential programs. Pay Range: $60,000.00 - $70,000.00 Trains Supervises and evaluates personnel dealing with patient billing. Assigns work, taking into account requirements for the completion of assignments. Provides supervision in conjunction with the Director of Revenue Cycle Management and the Program Service Directors. • Ensures assessment of patient billing; sets measurable goals and plans for continuous improvement., • Manage staffing, hiring/terminations, scheduling, time-off requests, timecard management, continuous quality improvement, re-education/training, supervisions, and performance evaluations., • Maintains the current knowledge of legislation, regulations and ruling relative to insurances, including Medicaid programs., • Counsels and advises clients regarding Helio Health programs and Revenue Cycle Management and Medical Records procedures., • Assists in administering the Medicaid programs through the interpretation and implementation of regulations to ensure proper verification of information and collection of documentation, accurate assessment of need and aid eligibility, aid disbursements and preparation of fiscal reports., • Overseeing intake process to ensure proper verification of information and collection of documentation, accurate assessment of need and aid eligibility., • Oversight of initial notification for authorization, • Oversight of billing error reports, and Aging billed/unbilled trends., • Oversees the preparation and completion of fiscal operations reports and application to participate in insurance carrier programs., • Researches data, compiles statistics, and provides detail for a variety of reports and responds to questionnaires from outside agencies., • Coordinates the authorization of services with Insurance Providers and clinical staff., • Completes special assignments as requested., • Ensures that records are maintained and accessible in accordance with audit requirements and federal/state regulations; provides detail for response to audits and program reviews., • Coordinates the authorization of services with Insurance Providers and clinical staff., • Other duties as assigned., • Two year degree in finance, education, administration or a combination of experience in a related field preferred., • Experience in a leadership and managerial role, including supervision of staff, and expertise in the design, development and administration of automated billing systems and electronic processing of patient account data., • Must be proactive, demonstrate sound judgment, have excellent communications and problem-solving skills and possess the ability to multi-task., • Experience in coding and Medicaid billing strongly desirable. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6863 Helio Health is looking for a Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in, or who have completed our treatment programs. This is a Full-Time position and located at our HUD Housing program. The schedule will be Monday- Friday 8:00am-4:30pm. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On Incentive of up to $1,500! Pay: $22.00 - $24.00 per hour. Maintains a case load and performs primary case work responsibilities including: • Screening, intake, orientation, • Assessment and intervention, • Treatment planning, • Referrals, • Crisis intervention, • Patient/resident education, • Case management, • Reporting and record keeping, • Consultation with other professionals, • Coordination of care with other community providers, • Discharge planning, • Trains of staff, volunteers, and students/interns, • Home visits required (agency vehicles may be provided), • Performs Quality Assurance activities, • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Evaluates programs and identifies strengths/weaknesses., • Assists in problem resolution and implementation of supervisor approved program modifications., • Participates in program administrative and clinical committees as assigned., • Represents agency to the community., • Other duties as assigned by supervisor., • High School Diploma/GED required, associate's degree preferred., • Two years of experience working with behavioral health and/or substance abuse preferred., • Candidates with lived experience encouraged to apply., • Valid NYS Driver's License required. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2026-6801 Helio Health's In Community program (formerly Circare) supports individuals and their families who encounter barriers to their health and wellness, both physical and behavioral, to develop the resources to live a satisfying and naturally interdependent life. Our core value of providing person and family centered services is embedded in all our programs and promotes personal choice, respect for diversity, individuality, and community inclusiveness. The Adult Health Home Team Leader will provide supervision and day to day operations of the adult health home program. The Team Leader will work on a Full-Time basis in the Syracuse area. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive of up to $1,500! Pay Rate: $62,350/annual Maintains and provides supervision of program staff. • Carry a small caseload., • Participates in Management and Administrative committees as assigned., • Assures program record documentation is in compliance with agency and regulatory standards., • Represents agency to the community., • Other duties as assigned by supervisor., • Minimum three years of health home experience in an appropriate program setting., • Minimum Bachelor's Degree, Master's Degree in a related human service field strongly preferred., • Previous supervisory experience preferred., • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). IND123B Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: The SCRUM Master improves the team & customer experience by leveraging Agile delivery techniques. This position is responsible for the continuation of Agile Scrum growth throughout the organization, utilizing the processes and tools that have been established during the Agile transformation to date. This position ensures existing and new Agile Scrum processes and workflows maintain a high level of performance while continuously reviewing and refining those processes. This role supports and grows an Agile culture throughout the Enterprise. We are committed to promoting and maintaining existing Agile standards, creating and evolving the Enterprise Agile Software Development Lifecycle (eSDLC), facilitating the removal of organizational impediments, creating proactive transformation initiatives, assisting new start-up teams with training and coaching, executing Enterprise Agile and documenting best practices and improvements. Essential Responsibilities/Accountabilities: Level I: The Scrum Master is a mentor, facilitator and coach for their team(s). They are responsible for teaching and upholding the eSDLC process and scrum practice throughout the lifecycle. They facilitate their teams to increase their velocity and help remove impediments. This position works with the Team Product Owner (TPO) and development team(s), with the emphasis on helping the teams meet their delivery objectives in the most productive manner possible. • Acts as a Scrum Master for one or more delivery teams facilitating all the SCRUM ceremonies including Sprint Planning, Daily Standup, Sprint Demonstration and Sprint Retrospective., • Partners and leads their team(s) by influence., • Provides mentorship to guide teams in the Agile Scrum methodology, providing team members with feedback and means of improvement, catalyzing organizational growth and answering questions., • Trains new team members and TPOs on the current Enterprise Software Development Lifecycle., • Works with the TPO and team to construct the product and sprint backlog., • Facilitates the closure of gaps between sprint plan commitments and actual completed work., • Teaches new team members how to read and consume Test Specifications and Requirements written in Gherkin format., • Ensures all decisions are promptly made during the sprint., • Must be assertive about adherence to the eSDLC process, Agile Scrum practice and enthusiastic about Agile methodologies and their benefits., • Provides guidance and ensures adherence to standard Agile Scrum processes for data collection, documentation, and reporting., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Key Metrics: • Maximize Quality, • Contains bugs within the team's iteration and drives leakage to as close to 0% as possible., • Maximize Delivery, • Drives team's actuals to within 10% of estimates through proper inspection and adaption techniques., • Drives team's percent increase in velocity year-over-year by a minimum of 5% per year through proper inspection and adaption techniques., • Ensures the team creates the necessary essential templates for each feature, including low-level designs, 100% of the time in adherence to the eSDLC., • Enhanced Predictability, • Drives the team's percent of sprint plan commitments over the course of a release to 100% through proper inspection and adaptation techniques., • Control Risk, • Drives the number of open issues (impediments) that could delay one or more teams to as close to 0 as possible., • Ensure Transparency, • Ensures key inputs (Definition of Ready) are filled in and key outputs (Definition of Done) are communicated effectively at appropriate levels (team, management, business partners, etc.) within the commensurate timeframes. Level II (in addition to Level I essential responsibilities/accountabilities): The Level II leads a multi-team release to completion. This position provides mentorship, facilitation, and coaching for all Scrum Masters across a product. The position facilitates all Scrum Masters and TPOs to complete an integrated, cross-team project plan and executes that plan through Sprints. The Level II facilitates the cross-coordination of dependencies, integration points and cross-team deliveries to ensure that a single, integrated product is being delivered at each Sprint. Additionally, this position facilitates the removal of cross-team barriers and impediments to ensure an on-time product release. • Provides education for employees at all levels, including senior management, on Agile principles, best practices and the eSDLC., • Provides training sessions as necessary utilizing sanctioned training materials to support the organization-wide adoption of Agile Scrum methodologies and the eSDLC., • Works with their peers to facilitate a full release plan for each milestone., • Maintains the Agile documentation to include up to date information, best practices and continuous improvement initiatives., • Leads multiple cross-functional Agile Scrum teams on projects utilizing a Scrum of Scrums approach in adherence to the eSDLC., • Facilitates the removal of barriers and impediments that the teams raise as quickly as possible., • Facilitates communication between teams and leadership., • Ensures retrospectives notes across teams are compiled and utilized within the scrum master community with common themes abstracted, affinitized and placed on the agile transformation backlog each iteration., • Works with all TPOs across the Product to ensure requirements are produced in Gherkin and other formats in accordance to established standards. Key Metrics • Maximize Quality, • Monitors the number of uncontained bugs across teams within a milestone and facilitate those to be under the Cap., • Drives the number of bugs found through regression to as close to 0 as possible, • Maximize Delivery, • Ensures the Product Owners, Scrum Masters and teams across a milestone create the necessary integrated milestone-level artifacts 100% of the time in adherence to the eSDLC., • Enhanced Predictability, • Works with Scrum Masters across teams within a milestone to ensure the progress across all internal teams and external dependencies are on track for the final deliverable date., • Control Risk, • Drives the number of open issues across the internal teams and external dependencies that could delay the milestone commitment to as close to 0 as possible., • Ensure Transparency, • Ensure key inputs are filled in and key outputs are communicated effectively at appropriate levels (team, management, business partners, etc.) on the commensurate timeframes for the milestone. Level III (in addition to Level II essential responsibilities/accountabilities): The Level III is responsible for installing, evolving, training and coaching the eSDLC across all domains. This position establishes lean standards, policies and best practices across the Enterprise to ensure all teams move in the same direction while providing ample room for product teams and individual contributors to have the proper amount of flexibility and empowerment to adjust to their individual needs. The position works with their peers to continually transform the eSDLC and the Enterprise, to maximize delivery, quality and value. • Teaches and mentors Agile Scrum across the Enterprise using Excellus' eSDLC., • Works with other Level II or III scrum masters in conjunction with the Strategic Portfolio Governance team to evolve the eSDLC as needed., • Trains, mentor and coaches Domain Product Owners, TPOs and other Scrum Masters., • Maintains and supports a Scrum Master Community of Practice., • Acts in a change-agent capacity by engaging leadership of all levels to facilitate the removal of impediments and implementation of proactive enhancements within the organization., • Assists in the design and implementation of necessary organizational change to support Agile delivery through the eSDLC., • Participates in the organization change necessary to align contributors and teams to the eSDLC to maximize delivery, quality and customer/business partner satisfaction., • Carries out requirements and eSDLC training compatible with multiple audiences (i.e., business partners, management, product contributors) in accordance with corporate standards. Key Metrics • Maximize Quality, • Creates and drives quality metrics and targets., • Upholds the organizational Issue Cap in all products., • Drives the time taken for regression/hardening release-over-release toward 0., • Maximize Delivery, • Drives combined percentage of work time spent on uncontained (leaked) defects each sprint to less than 10%., • Drives combined percentage Sprint commitments being met to greater than 90%., • Drives combined percent increase in velocity year-over-year by 5% per year., • Enhanced Predictability, • Drives teams' actuals to within 10% of estimates., • Control Risk, • Drives the number of cross-organizational open issues (impediments) that could delay one or more teams to 0. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: • Bachelor's degree in Business, Information Technology, Computer Science or related field, with three (3) years of experience leading & implementing Agile Scrum. In lieu of degree nine (9) cumulative years of experience required., • Working toward Scrum Master certification or the ability to become certified within the next 12 months required., • Demonstrated experience facilitating a Delivery Team and all the Scrum ceremonies including Sprint Planning, Daily Standup, Sprint Demonstration and Sprint Retrospective., • Strong understanding of IT System, Data & Automation Capabilities., • Proven leadership skills to coach and lead teams to fully deliver chartered objectives and projects., • Project management experience preferred., • Proficient with Microsoft Office Applications: Word, Excel, PowerPoint & Visio., • Self-starter with excellent organizational skills in planning and organizing to handle multiple tasks concurrently., • Advanced problem-solving capabilities and strong attention to detail. Level II (in addition to Level I minimum qualifications): • Bachelor's degree in Business, Information Technology, Computer Science or related field with five (5) years of experience leading & implementing Agile Scrum. In lieu of degree eleven (11) cumulative years of experience required., • Scrum Master Certification required., • Demonstrated experience with training and coaching others on Agile Scrum methods., • Demonstrated experience with applying Agile Scrum to projects with multiple Scrum teams utilizing a Scrum of Scrums approach. Level III (in addition to Level II minimum qualifications): • Bachelor's degree in Business, Information Technology, Computer Science or related field with seven (7) years of experience leading & implementing Agile Scrum. In lieu of degree thirteen (13) cumulative years of experience required., • Demonstrated experience applying project planning activities across multiple teams as necessary to create agile-based project plans in support of large projects., • Demonstrated experience with implementing Agile organizational change. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I - Min 71,880 Mid 100,632 Max 129,384 Level II - Min 79,068 Mid 110,695 Max 142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time ID 2026-6860 Children and Family Services Care Manager Helio Health's In Community Program (formerly Circare) supports individuals and their families who encounter barriers to their health and wellness, both physical and behavioral, to develop the resources to live a satisfying and naturally interdependent life. Seeking a Care Manager to work in collaboration with a multi-disciplinary team to perform functions that will assist in the care and treatment of youth and families. Qualified candidates will possess skills in assessment, service planning, and care coordination. Care Managers will meet with families in their natural setting - home, school, or community - to develop and coordinate the implementation of a plan of care that identifies the youth's health and wellness goals in relation to mental health care, physical health care, family education, leisure, and environment. Pay Rate $22.11/hour In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On Incentive! Provide quality direct Care Management services to children and families in home, school, and community settings. • Possess skills in assessment, service planning, and care coordination with children and youth., • Demonstrate the ability to work from a model that is family and youth driven and supports a system of care that builds on the strengths of the child and family which is critical to their success., • Assist youth and families in managing and planning for safety needs and creating individualized safety/support plans., • Complete documentation with a high level of quality and detail to meet and exceed Agency, Health Home, and Office of Mental Health and/or Department of Health requirements., • Demonstrate, promote, and practice cultural competency towards clients through respect and understanding., • Coordinate existing services relevant to the POC, identifying and securing additional services/supports as appropriate., • Convene and conduct team meetings to review progress, update POCs, and confirm continuing client eligibility., • Thrive working independently and on a team., • Provide on-call availability to program participants as assigned., • Participate actively in trainings, meetings, and functions at the agency and in the community., • RN plus 2 years relevant experience providing services to children, youth, and families OR, • Bachelor's degree plus 2 years relevant experiences providing services to children, youth, and families OR, • Master's degree with 1-year relevant experience providing services to children, youth, and families, • Multilingual a plus, • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6789 The Contracts Director plays a pivotal role in Helio Health's continued expansion throughout Upstate NY. Qualified candidates will have experience with all aspects of behavioral health contracting with NY State Medicaid, Medicare, Managed Care and Commercial lines of business. Knowledge and experience with payor contracts relevant to multiple health program service types, contract reimbursement strategy, and communication with provider representative and NY State agencies is strongly preferred. If you are a skilled negotiator with a passion for driving results for our program participants, we would love to review your qualifications! Mission Impact The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc., the Contracts Director will be responsible for communication, negotiation, management and implementation of all Health Insurance Contracts (including Medicaid, Medicare, Managed Care, Commercial and other guarantor plans). This position will work Full-Time out of our Revenue Cycle Management department. Working Relationships Act as an essential member of the Revenue Cycle Management Department Leadership team, coordinating all aspects of insurance contracting and supporting the billable revenue cycle process for the agency. • Reports to and makes recommendations to the Chief Revenue Officer. In addition to our comprehensive benefits package, Full-Time colleagues, this position is eligible for a Sign-On Incentive up to $1,500! Pay: $85,000 - $95,000 per year • Manage, communicate, and monitor contract terms., • Review and pursue contracting opportunities for additional patient coverage of services, including single case agreements as needed., • Develop resource and reference material to be shared internally and externally as it applies to contract reimbursement., • Work with Director of Revenue Cycle Management as a liaison between the managed care plans and agency., • Work with the Chief Revenue Officer and RCM Leadership Team to analyze payment trends and develop contracting strategies., • Work with the RCM Managers of Billing, UCM and PAS follow up on issues and corrections on Explanation of Benefits, • Provide support to other departments as directed by Supervisor., • Negotiate Insurance Contracts., • Initiate and update, and credentialing, re-credentialing/revalidation for all plans, including communication and documentation for new programs., • Maintain ETINS, MMIS and other critical documentation and applications as required by eMedNY and NYS Department of Health., • Maintain and update agency data base of fee schedules by payor., • Bachelor's Degree in Healthcare, Business Administration or related field is required., • Three years experience in healthcare, managed care and healthcare contract negotiations preferred., • Prior experience working with all levels of organization, including senior management and physicians. Skills & Knowledge: • Strong project management, leadership, quantitative and analytical skills., • Must have excellent written and oral communication skills., • Capable of working toward specific strategic objectives and managing deadlines., • Exceptional IT skills with knowledge of Excel and other Microsoft Office products., • Must possess negotiation skills., • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: The Provider Program Quality & Integration Consultant facilitates the development and effective implementation of quality and incentive programs and contracts. This work directly impacts the Excellus clinical provider network and member populations. As an individual contributor, this role is a combination of researcher, consultant, strategist, and analyst that facilitates the successful execution of business strategy. The incumbent builds vision, consensus, and commitment among stakeholders such as physicians, nurses, health system executives, quality leadership, vendor partner leadership, and community leaders using industry measurement methodologies, clinical best practice, and empirically sourced change management practices. This position serves as the subject matter expert in all aspects of quality improvement, measurement, and network implementation to increase efficiency and productivity while reducing waste and costs. Essential Accountabilities: Level I • Develops, negotiates, administers, and maintains contracted quality improvement programs:, • Health plan quality goal and national measurement SME, including CMS, HEDIS, QARR, STAR, CAHPS measures., • Data mining and analysis ability to formulate solutions and narrate program value stories., • Process improvement, healthcare quality trend and project leadership SME., • Locates and submits clinical evidence/best practice associated with program development and implementation to inform network and vendor proposals., • Evaluates and reports quality program statuses and outcomes to determine impact of interventions using direct and proxy measurement and validation., • Develops process standardization and workflow recommendations for quality programs and contracts in development., • Supports and executes network and vendor programs which improve the quality, safety, and accessibility of care while lowering costs through implementation of strategic initiatives., • Ensures program alignment with organizational goals and existing provider network relationships., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Manages network and vendor engagements including, vendor selection, contract negotiation, contract process oversight, and vendor implementation with other key business areas as appropriate., • Provides oversight and direction in managing day to day operations of complex projects and programs, including associated reporting while remaining compliant with mandates., • Independently develops novel program proposals focused on quality improvement and cost savings utilizing network relationships and competitive market analysis., • Provides recommendations, builds collaboration, and focuses team efforts through regular presentation. Takes the initiative to interface with matrixed groups related to program development and implementation., • Takes a systematic delivery view of the portfolio: identifying, developing, and managing cross-dependent projects, to increase efficiency and effectiveness while addressing barriers and risks., • Is a primary contact for matrixed implementation of initiatives, including oversight of strategic programs that involve external organizations., • Educates, mentors, and coaches members of the program team throughout the course of development and implementation to ensure the goals of the program are realized in alignment with its strategic mission and vision., • Works closely with those accountable for driving clinical changes from both the delivery system and the Health plan to obtain feedback regarding the viability of programs and provider needs., • Participates in critical activities such as strategic planning and thought leadership at a departmental, cross functional and organization level. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of 5 years of related work experience., • Bachelor's degree in Nursing, Business or Healthcare Administration, Analytics, Project Management, or related fields preferred., • Applied knowledge of quality improvement, accreditation, or regulatory compliance., • Demonstrated quality principles, proficiency in problem solving and quality tools/techniques., • Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally, and across the organization and all levels of management., • Strong facilitation skills., • Strong understanding and application of vendor management skills., • Skilled speaker and presenter experienced in defining, socializing, and sustaining change across diverse groups., • Very strong analytical and business process development skills., • Demonstrated experience in project leadership or principles such as Lean Six Sigma, CPC, process mapping, tests of change, or PDSA cycles., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings, and executive level presentations., • Knowledge and experience working in the healthcare, health insurance or similar industry. Level II (in addition to Level I Qualifications) • Three years of additional related experience., • PMI Certification/ PMP Certification or other project management certification preferred., • Demonstrated knowledge of network and vendor experience in relation to quality., • Prior program implementation experience preferred., • Prior network and product experience. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum $62,400 - Maximum $106,929 Level II: Grade E5: Minimum $71,880 - Maximum $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6743 Helio Health is looking for a Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in, or who have completed our treatment programs. This is a Full-Time position, and located at our Syracuse Supported Housing program. Pay Rate: $20.00-$24.00 per hour. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500! Maintains a case load and performs primary case work responsibilities including: • Screening, intake, orientation, • Assessment, evaluation, and intervention (Only performed by Case Managers with QHP), • Treatment planning (Only performed by Case Managers with QHP), • Referrals, • Counseling, • Crisis intervention, • Patient/resident education, • Case management, • Reporting and record keeping, • Consultation with other professionals, • Coordination of care with other community providers, • Discharge planning, • Trains of staff, volunteers, and students/interns, • Performs Quality Assurance activities, • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Evaluates programs and identifies strengths/weaknesses., • Assists in problem resolution and implementation of supervisor approved program modifications., • Participates in program administrative and clinical committees as assigned., • Represents agency to the community., • Other duties as assigned by supervisor., • Associate's degree in a related human services field required, Bachelor's preferred., • Two years of experience working with behavioral health and/ or substance abuse issues., • Valid NYS Driver's License preferred. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6694 Helio Health's Child & Adolescent Clinic is looking to hire school-based therapist for the following school district: Jamesville-Dewitt The School Based Mental Health Therapist (Licensed Counselor) will provide a variety of mental health services to students including anxiety, depression, attention issues, problematic behaviors, trauma, substance use issues, issues with family and interpersonal functioning, and more. These positions are Full-Time position with Helio Health. When school is not in session, counselors will be providing services at our Child & Adolescent Clinic as part of our Outpatient program. In addition to Helio Health's comprehensive benefits package, Full-Time Licensed Counselors are eligible for a Sign-On Incentive between $4,000-$8,000 depending upon licensure! Pay Range: $30.00 - $35.00/per hour based on permit/licensure Maintain a case load of patients with grades ranging from elementary through high school. • Perform essential counseling responsibilities including screening, intake and orientation, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping., • Relate effectively with staff, patients, and professional community while upholding appropriate standards of confidentiality., • Must hold a valid professional License (including but not limited to LMSW, LCSW, LMHC, LMFT, LCAT, etc.), • Limited Permit (LP) Licenses are acceptable., • Master's Degree required., • Two years employment experience in the Human Services field preferred. Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6865 To support the Mission of Helio Health, Inc., the CTI Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care. CTI Case Manager: Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Case Manager is a care manager, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals. The case manager will work on a Full-Time basis providing all services in the community and using a hybrid work model when not in the community. The schedule is Monday-Friday, 8:00am-4:30pm, with one late shift per week (12pm-8:30pm), and some evening on call responsibilities. Pay Rate: $23.00-$24.52 per hour. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500! Carry a primary caseload providing CTI services. • All client visits are expected to be completed in the community, meeting people where they are at. Develop person-centered care plan. * Share knowledge of and provide linkage to resources. * Engage individuals in skill building. * Offer crisis management. * Collaborate with other community providers. * Assist individuals in navigating complex systems. * Work with service recipients' informal supports. * Other duties as assigned by supervisor. • Bachelor's degree preferred, Associates required., • One year employment experience in the Human Services field., • An equivalent combination of training and experience may be substituted for the educational and employment requirements., • Experience and/or training in the care coordination for those with severe mental illness and substance use disorders preferred., • Basic computer skills required., • Must have a valid NYS driver's license. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6568 The mission of Helio Health, Inc. is to promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc. the Benefits Manager will provide support to participants to apply for or retain insurance and benefits they are eligible for as well as compliance with any requirements or documentation to maintain coverage. In addition to a comprehensive benefits package, this position is eligible for a Sign-on incentive of up to $1,500 to $8,000 depending upon credentials! Pay Rate: $62,400.00 per year Working Relationships: Receives supervision from the Team Leader and/or Patient Access Specialist Manager and maintains consistent communication with supervisor regarding content of workload • Responds to request for support for participants in Residential, Inpatient and Outpatient Programs in the regional assignment area., • Works with participants, third party payers, Medicaid, County DSS Representatives, State and Federal agencies to support participant enrollment in applicable benefits and plans., • Builds relationships with organizations to improve access to insurance and benefits for patients., • Works collaboratively with the Revenue Cycle Management colleagues and Leadership to address changes in benefit requirements and state regulations., • Review insurance enrollment, certification and other local, state and federal requirements with participants., • Support participants through tracking and support of documentation needs, confirmation elioibilitv, level of benefits, authorization reauirements, re-enrollment and coordination of benefits., • Review participant obligations of patient financial responsibility, discount fee options and payment planning., • Assist in developing and administering procedures for participant benefit management., • Negotiate access to care for individuals seeking services at Hello Health, Inc.., • Educate program staff on evolving benefit changes and requirements., • Use effective relationship management, coordination of services, resource management, education and patient advocacy to promote improved quality of care and/or life., • Attend training on benefits plan changes and requirements to stay abreast of all current information., • Participate in program, administrative and clinical committees as assigned 10)Represent the agency to the community., • Other duties as assigned., • Associate degree required Bachelor's degree preferred., • Qualified health Professional (QHP) preferred., • Two years of experience in billing or benefits enrollment rn health care, social services or managed care setting., • Equivalent combination of training, education, and experience that would provide the required knowledge and abilities about benefit management., • Excellent ability to work effectively with patients, the professional community and co-workers., • Must have excellent internal and external customer service skills., • Excellent attention to detail., • Must demonstrate excellent verbal and written communication skills., • Must have excellent computer skills with a basic knowledge of electronic Health record systems, health care billing systems and insurance portals., • Strong computer skills including Microsoft Word, Outlook and Excel. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Job Description Summary: This position plays a critical role in advancing the sales pharmacy strategy across Excellus Health Plan. The incumbent is responsible for driving pharmacy growth, client retention, and margin optimization through strategic partnerships, broker and consultant engagement, industry-facing leadership, and scalable pharmacy education. Serving as a trusted advisor internally and externally, this position bridges sales strategy, broker advocacy, and market intelligence to support the organization's pharmacy value proposition. The manager leads initiatives that support new business acquisition, client renewals, account growth, and long-term retention aligning solutions within the evolving dynamics. This is a highly visible role that trains and enables Sales teams, clients, brokers, and consultants on pharmacy. The incumbent serves the organization as a pharmacy thought leader and collaborates closely with the Pharmacy clinical team, Sales, Finance, Pharmacy analytics and strategy teams, and executive leadership to deliver sustainable growth. Essential Accountabilities: * Leads pharmacy growth and retention initiatives designed to expand market presence, increase margin, and support long-term client partnerships. Leads, supports, and facilitates strategic projects as applicable. * Develops tools, messaging, and insights that enhance sales effectiveness and elevates pharmacy credibility in the market. * Provides consultation regarding pharmacy strategies around trend management, provides innovative solutions, and researches market dynamics as requested. * Coordinates with Sales teams, Clinical Account Pharmacists, and Pharmacy Business Strategy teams as appropriate. * Serves as a senior pharmacy resource to key brokers, consultants, strategic partners, clients, and sales teams. * Facilitates employer and broker input into Pharmacy issues and strategies, keeps Pharmacy, Sales management, and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community. * Partners with sales leadership and teams with complex sales scenarios to position pharmacy sales strategy effectively. * Acts as a subject Matter Expert and supports the Project Manager and Sales teams. * Assists in design and delivery of pharmacy education, training, and communications to Commercial Account Management team. * Attends annual utilization reviews at employer groups while providing Rx Consultation and recommendations if Clinical Account Pharmacist is not available. Attends broker meetings to provide Rx Landscape updates and showcasing our value story. * Creates and continuously evolves a targeted prospect list that can drive large-scale margin growth. * Team leadership responsibilities including coordination of specific activities and initiatives, serving as the key liaison to internal work groups, and providing support to other team members on matters related to Pharmacy. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. * Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Minimum Qualifications: * Five or more years of pharmacy and/or sales experience or Bachelor's degree in Business Administration, Health Administration, or related field with five or more years of relevant experience. * Prior experience supervising or managing people and/or projects or indirectly leading teams. * Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to pharmaceutical benefits management. * Proficient at data analysis and interpretation. * Strong presentation skills with the ability to effectively present to all levels of management. * Superior project management skills with the ability to successfully drive a project from initiation to completion. * Ability to serve as a professional, articulate, and knowledgeable liaison regarding pharmacy both externally and internally. * Excellent written and oral communication skills. * Current on Pharmacy Management and industry knowledge. Physical Requirements: * Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. * Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $98,297 - Maximum: $176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2026-6712 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. In order to support the mission, Helio Health has an exciting opportunity for a Program Director to lead and develop our Green Street Residential Reintegration program. Green Street is a small, 15-person residence for men in recovery from substance use. In addition to Helio Health's comprehensive benefits package, Program Directors are eligible for a Sign-On incentive from $3,000-$8,000 depending upon licensure! Pay Range: $70,000 -$75,000/annually. Maintains and provides supervision of program staff. Related duties include: • Recruiting and selection of staff for employment., • Assuring continuing process improvement and staff development., • Continuous staff performance evaluation and supervision., • Knowledge and responsibility for fiscal operation of program., • Implements Quality Improvement activities to include:, • Recommends program standards and measurements for continuous quality improvement., • Monitors provision of services., • Evaluates program and identifies strengths/weaknesses., • Manages problem resolution and implementation of supervisor approved program modifications., • Participates in Management and Administrative committees as assigned., • Maintains program records and statistical accountability utilizing Helio Health, Inc. data systems and required external data systems., • Represents agency to the community., • Other duties as assigned., • Must hold a valid professional License (including but not limited to LMSW, LCSW, LMHC, etc.) or Credential (including Advanced or Master CASAC), • Minimum of five years clinical experience in an appropriate program setting., • Minimum one year of supervisory experience in an appropriate program setting., • Minimum Bachelor's Degree, Master's Degree in a related human service field strongly preferred. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123A

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6798 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Patient Access Specialist (PAS) meets with patients entering our programs to collect necessary data including insurance and other information to ensure payment for services. The PAS also processes medical records and enters clinical data into our HIT system necessary to for our team of healthcare providers. This position has multiple openings and will work on a Full-Time, Monday through Friday basis out of our Meadows CCBHC or West Onondaga Outpatient Programs. Meadows CCBHC hours can be 5:30am - 2:00pm, 9:30am - 6:00pm or 10:30am-7:00pm • West Onondaga hours can be 9:30am - 6:00pm or 8:00am - 4:30pm Pay: $20.00 - $23.00 per hour. In addition to our comprehensive benefits package, Full-Time colleagues, this position is eligible for a Sign-On incentive up to $1,500! • Conduct all related paperwork and other duties associated with billing orientation., • Collect co-pays, self-pays and produce cash receipts., • Review other methods of payment such as third-party and Medicaid., • Assist patients with Medicaid applications, obtain patient ID, rent receipts, SS#, birth certificate and other necessary documentation to complete the application., • Utilize the H.I.T. system to enter all billing information, system audits and update all relevant data as needed., • Works with patients, third party payers, Medicaid, State and Federal agencies to collect payment, address questions and resolve concerns., • Confirm benefit eligibility and determine level of benefits., • Obtain Pre-Authorization from insurance companies for services as needed., • Consistent follow up with all insurance companies to work claim denials., • Prepares weekly and monthly reports of Medicaid billing for the Manager of Revenue Cycle Management and Medical Records., • Maintain an orderly flow of patients. Ensure patients are directed to the appropriate area after they have checked in., • Initiate cash receipt and collect cash, check, and credit card payments for all patients., • Complete chart audits after patient have terminated from the program., • Provide Reception Desk coverage when necessary., • Perform other duties as assigned., • High School Degree /GED required, Associate's degree preferred., • Excellent verbal and written communication skills., • Knowledge of Medicaid and Third-Party claim procedures., • Proficiency with basic computer applications, including Microsoft Office., • Experience in Accounts Receivables. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6385 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Patient Access Specialist (PAS) meets with patients entering our programs to collect necessary data including insurance and other information to ensure payment for services. The PAS also processes medical records and enters clinical data into our HIT system necessary to for our team of healthcare providers. This position will work on a Full-Time basis out of our West Onondaga Program. Schedule: Monday - Friday, 9:30am - 6:00pm and 8:00am - 4:30pm. This will incliude two two nights a week. In addition to our comprehensive benefits package, Full-Time colleagues, this position is eligible for a Sign-On incentive up to $1,500! Pay: $18.00 - $21.00 per hour. Conduct all related paperwork and other duties associated with billing orientation. • Collect co-pays, self-pays and produce cash receipts., • Review other methods of payment such as third-party and Medicaid., • Assist patients with Medicaid applications, obtain patient ID, rent receipts, SS#, birth certificate and other necessary documentation to complete the application., • Utilize the H.I.T. system to enter all billing information, system audits and update all relevant data as needed., • Works with patients, third party payers, Medicaid, State and Federal agencies to collect payment, address questions and resolve concerns., • Confirm benefit eligibility and determine level of benefits., • Obtain Pre-Authorization from insurance companies for services if patient has not done so., • Consistent follow up with all insurance companies to work claim denials., • Prepares weekly and monthly reports of Medicaid billing for the Manager of Revenue Cycle Management and Medical Records., • Maintain an orderly flow of patients. Ensure patients are directed to the appropriate area after they have checked in., • Initiate cash receipt and collect cash, check, and credit card payments for all patients., • Complete chart audits after patient have terminated from the program., • Provide Reception Desk coverage when necessary., • Perform other duties as assigned., • High School Degree /GED required, Associate's degree preferred., • Excellent verbal and written communication skills., • Knowledge of Medicaid and Third-Party claim procedures., • Proficiency with basic computer applications, including Microsoft Office., • Experience in Accounts Receivables. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description Join our team of technical professionals as a 2-Way Radio and Technical Systems. Build a career installing and servicing critical communications and technical support systems for industry, emergency services, health care, and education. Earn professional certifications while providing exceptional workmanship of the highest quality in the installation and maintenance of sophisticated electronic equipment and systems. We sell, service, design and install radio repeater systems, fire station alerting systems, public address equipment, distributed antenna systems, cell phone booster systems, security camera systems, access control systems, uninterruptible power supplies, servers, switches, PTP Links and more. Systems include all types of mounting hardware, cables, antennas, operator interface computers, devices and power. Summary As a Field Service Technician, you will build, install, troubleshoot, service, and maintain Land Mobile Radio(LMR) analog, DMR, P25, and trunked digital RF systems. You, along with the field service team, will be directly responsible for keeping our communities' public safety, education, and public works departments communicating. Essential Duties and Responsibilities The job tasks encompass technical responsibilities, including the deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwave equipment, computers, servers, and network equipment. Our Technicians collaborates closely with Public Safety Customers, System Managers, Engineers, Sales Teams, and Project Managers . Additionally, the department operates on a 24/7/365 basis to provide support for mission-critical systems that serve our Public Safety Customers. • Maintain, optimize, test, document and manage highly technical Motorola and other communications systems., • Focus on maintaining optimal performance levels across an integrated system while taking a proactive approach to address and mitigate system level alarms and malfunctions., • Manage system availability through routine system maintenance, performance monitoring and system wide preventative maintenance., • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and the documentation of results., • Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems., • Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks., • Deliver knowledge in standard telephony, dedicated data circuits, and packet switching techniques., • Provide weekly reports of activities and accomplishments., • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues., • Candidates must be familiar with the latest technologies and troubleshooting techniques for current model digital and analog Motorola communications equipment and system architectures., • Experience as a Communications System Technician with expertise in P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment., • Highly knowledgeable in wired/wireless communications systems, including local area networks (LAN) and wide area networks (WAN)., • Proficient in MS Word, Excel, Outlook, and Access, demonstrating strong computer literacy., • Possesses exceptional self-management and interpersonal skills to effectively collaborate with customers, subcontractor partners, and various teams within Motorola Solutions., • Self-motivated and capable of performing duties independently without direct supervision., • Skilled in quickly resolving customer problems even in stressful situations., • Familiarity with configuring and testing base stations, repeaters, routers, switches, and MPLS networks., • Proficient in installing, configuring, and maintaining computer networks, including cabling, routers, switches, firewalls, and bridges., • Proven experience utilizing equipment commonly used for optimizing and testing Motorola communications systems, such as Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, CSS, Antenna Systems Analyzers (FDRs)., • Skilled in configuring and testing Motorola and other two-way radio and subscriber products., • Must be willing to travel and live within 50 miles from the coverage area., • Must be able to obtain background clearance as required by government customer(s)., • Must have a current, valid driver’s license and no traffic violations., • Ability to be on-call 24/7/365, • Certifications such as ETA are a plus., • CET certifications through CompTIA Network+ and/or Security+ are highly desirable. Standard Hours are M-F 8:00am-5:00pm some weekends and nights might be required as part of an on-call schedule. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Sign-on bonus is available based upon certifications and skill sets. Basic Requirements • Incentive Bonus Plans, • Medical, Dental, Vision benefits (with contribution), • 401K (with contribution), • 8 Paid Holidays, • Generous Paid Time Off Packages

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>

Job Description Multiple Dining Services Worker Position Openings! Part-Time (including every other weekend & holiday) Per Diem Weekends only also available Position is on-site. No remote work available. Many of our interviews are being done from the comfort of your own home, via pre-recorded interviews. Job Description: The primary purpose of this position is plating meals for serving the units and waiting on residents in the dining room. This position works as part of a team to provide nutritionally adequate meals to the Residents and Patients of St. Camillus. Responsibilities: Food handling and preparation • Maintaining a safe and sanitary kitchen., • Review meal tickets to ensure accuracy., • Plate food includes proper portion size and correct presentation., • Follow menus to ensure food is part of residents/patients’ meal plans., • Follow and prepare items on beverage and cold food production sheets., • Must be able to scrape dishes/trays, load wash machines, unload clean dishes., • Assists in assembling and disassembling the dish machine to clean it., • Organizes clean dishes and utensils into proper storage spaces., • Wash pots and pans using the 3-sink method as needed., • Clean equipment and storage areas and in the kitchen using the proper chemicals., • Empty all kitchen garbage and recyclables, take out garbage and clean all receptacles., • Answer the phone and provide resident requests in a timely manner., • Calibrates and uses a food thermometer correctly when needed., • Records and monitors temperature for all coolers to ensure proper food safety., • Ensure proper food storage, rotate inventory and report any damaged inventory to management. Qualifications: • Ability to read & speak English with an understanding of basic math., • Strong interpersonal skills required., • Open Availability is preferred., • Availability to work every other weekend is required. Employee Benefits: • No Mandated Shifts., • Daily Pay., • Generous PTO Structure for Full Time employees with no waiting period., • Health/Health Reimbursement Account/Dental/Vision Plans available., • Company Provided Life Insurance for Full-Time employees., • Retirement Plans., • Tuition Reimbursement., • On the Centro Bus Line., • Free parking., • Because we are a not for profit, you may qualify for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) program. Why work for St. Camillus? Our Mission: St. Camillus is a non-denominational, not-for-profit organization dedicated to caring for life through a broad range of health care services. Our Vision: To be the provider of choice for compassionate and innovative care If you are interested in joining a team of professionals who are committed to providing high quality services in a caring environment, we want to hear from you! EOE/Affirmative Action Employer Visit our website at

Job Locations US-NY-North Syracuse ID 2026-6379 Category Service / Technician Type FT Non-Union (FTN) Milton CAT is seeking an experienced Shop Service Supervisor. The Service Supervisor is responsible for the workflow and scheduling of jobs in the shop, and for the maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the Supervisor will be responsible for some or all of the functions and duties listed below. These may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65K-$75K based on experience. This is a salaried position with bonus potential. Benefits include: Paid Time Off + 8 company paid holidays • Medical, Dental and Vision insurance options for Employee and Family, • Disability & Life Insurance Packages, • Competitive Retirement Plan, • Tuition Reimbursement - available to FT employees with 1 year+ of service, • Additional supplemental offerings and discount programs, • Employee Referral Program, • Open and close service calls and maintain WIPX in AX., • Maintain Schedule of repairs in AX., • Control workflow of repairs., • Orders replacement parts ensuring that parts ordered are correct and complete at time of order., • Coordinates the installations, testing, and operation of new machine attachments., • Maintain rental fleet equipment, work tool inventory, yard organization., • Prepares inspection and appraisal reports., • Prepares accurate and complete service reports timely., • Flexible to work occasional after hours when needed to meet customer needs., • Supervise Service Technicians and engage in performance management by conducting annual and monthly reviews, coaching, counseling, and providing disciplinary action as needed., • Assist in time-card entries, review, closing and invoicing work orders., • Maintain a professional and proper personal appearance at all times adhering to company policy., • Enforce safety policies and see that proper safety practices are followed at all times., • Perform safety audits., • Preferred experience on CAT heavy equipment or similar equipment., • Proficient in mechanical systems (transmissions, engines, hydraulics, etc.)., • Proficient in the use of a computer and related software., • Strong problem-solving skills and be detailed oriented with a high level of accuracy., • Ability to perform duties with a sense of urgency, exceeding customer expectations., • Ability to work with minimal supervision., • Heavy equipment service/maintenance knowledge. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Hematologist Oncologist Opportunity New York Cancer & Blood Specialists Nassau County and Queens, NY Job Summary Occupation: Physician Specialty: Hematology/Oncology Clinic Location: Nassau County and Queens, NY Employment: Full-Time Setting: Private Practice, Outpatient/Inpatient Board Certifications: BE/BC Degree: MD/DO Ideal Candidate: • Travel required between outpatient clinic sites, • Will treat both Hematology and Medical Oncology patients About the Role New York Cancer & Blood Specialists is seeking a Hematologist Oncologist to join its established private practice, offering the opportunity to care for patients across both hematology and medical oncology. In this role, you will develop long‑term patient relationships while delivering thoughtful, evidence‑based care within a collaborative, physician‑led environment. Physicians benefit from access to multidisciplinary expertise and have the opportunity to practice across multiple outpatient settings, adding clinical variety while maintaining continuity of care. This opportunity is well suited for an experienced physician or fellow seeking a stable, patient‑focused role within a practice that values teamwork, personalized treatment, and professional growth. About Nassau County and Queens, NY Nassau County offers a comfortable suburban lifestyle with easy access to New York City. Residents enjoy strong schools, local parks, and convenient transportation, along with vibrant downtowns and nearby beaches. It’s an ideal area for professionals seeking balance between career opportunity and quality of life. Queens is a diverse and dynamic borough that combines neighborhood living with close proximity to Manhattan. The area offers excellent public transportation, green spaces, and a rich cultural and dining scene shaped by its global community. With strong schools and a welcoming atmosphere, Queens is a great place to live and work within New York City. What We Offer Top-Tier Compensation – No cap on earning potential Comprehensive Benefits – Medical, Dental, Vision, Disability, Life Retirement Plan – Secure your future Work-Life Balance – Paid time off Professional Growth – CME reimbursement, leadership opportunities Partnership Track – Your path to ownership, 2 year with no buy-in Research & Innovation – Access to clinical trials, conferences, & cutting-edge technology Salary Transparency Exact compensation may vary based on skills, experience, and location. Base Salary Range: between $450,000 - $500,000 annually About the Practice New York Cancer & Blood Specialists has been a prominent presence in the oncology field within the New York Metropolitan area for more than five decades. Our distinguished practice proudly houses a team of exceptional healthcare professionals who offer a comprehensive array of oncology services at multiple locations throughout New York City and Long Island. Our primary objective centers on delivering first-rate, patient-centered, and cost-effective care to individuals facing the challenges of cancer and blood disorders. We are deeply committed to ensuring that high-quality care is easily accessible within the communities where our patients reside, allowing them to stay close to their loved ones. Our practice is proud to offer a wide spectrum of services, including Hematology/Medical Oncology, Breast Surgical Oncology, Palliative Care, Radiation Oncology, as well as Clinical Trials & Research Programs. Furthermore, we provide robust ancillary services such as in-house laboratory facilities, an in-house pharmacy, radiology services, access to nutritionists, pathology support, physical therapy, survivorship programs, and dedicated social workers to enhance the comprehensive care we offer to our patients. New York Cancer & Blood Specialists is proud to partner with OneOncology, a nationwide platform uniting premier independent specialty practices, including United Urology Group and SunState Medical Specialties. Together, we are advancing an integrated ecosystem of Medical Oncology, Urology, and Radiation Oncology, ensuring patients receive seamless, high-quality care across all aspects of their treatment journey. OneOncology’s physician-led, data-driven, and technology-enabled model fosters collaboration, clinical excellence, and innovation across our network. Through shared platforms and programs like OneR, our non-exclusive clinical trial site management subsidiary, partner practices gain access to cutting-edge research and multi-center trials, allowing patients to benefit from the latest therapies and coordinated care, all within a single, patient-focused organization. If you would like to apply or learn more about this opportunity, please email your CV to I look forward to speaking with you!

Job Description Danforth is always looking for top talent and looking to connect with candidates! Don’t see a particular open role that matches what you’re looking for? We are accepting general applications for our departments in all locations, including estimating, project management, and sales. As an Estimator, you will play a crucial role in securing new and exciting projects. The day-to-day responsibilities will include; analyzing project documents to accurately quote costs related to labor, materials equipment, and subcontractors, and identify and report on risk. As a Project Manager, you will oversee financial budgets and manage the construction process by leading and executing assigned projects, monitoring, and maintaining budgets, reviewing project scope with field leaders, and collaborating with contractors and subcontractors. As a Sales Professional, you will develop sales strategies to meet goals and ensure peak performance by building and maintaining relationships across JWD and being an active member in industry-related organizations. We have sales positions in Design Build, Energy, and Service Contract As a Professional in our Shared Services team, you will work to support and enhance other JWD Teams, Customers, and/or Vendors in Information Technology, Procurement, Human Resources, Accounting & Finance, and Marketing. Our Culture: At Danforth, our greatest asset is our people. As an established 100% employee-owned company we are one of the largest mechanical contractors in the northeast. We have over 900 professionals in our offices, fabrication shops, and all our job sites across New York, Vermont, and Ohio. Our employees are dedicated to our mission of delivering industry-leading experiences to our customers every day. Our leadership team is committed to attracting and retaining the very best high-achieving talent to join our Danforth family to continue our sustainable and profitable growth. What we offer: • Danforth invests in you and your future with directed employee engagement, team support, career development, and mentoring., • We are a professional organization offering quality benefits including:, • Medical, dental, life insurance, 401(k) with company match.

Job Description Join Our Team as a Custodial Supervisor - Where Exceptional Leadership Aligns with Cleanliness Standards! Cleantec isn't just a cleaning company; we're Central New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State, with our headquarters in Syracuse, New York, and additional offices across New York. We're not just a company; we're a team, and we promote a collaborative and employee-involved culture. Position: Custodial Supervisor In the role of Territory Supervisor at Cleantec, you will assist management and customers by ensuring the functionality of designated accounts, which includes the following responsibilities: • Supervision: Guide team leaders and baseline cleaners to maintain cleanliness and functionality of customer buildings., • Mission Keeper: Uphold the company's mission and enforce policies while delivering exceptional customer service. Primary Responsibilities Include: • Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services., • Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties., • Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies., • Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations., • Training: Schedule new hire training with designated personnel approved by management., • Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement., • Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions., • Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency., • Safety First: Keep safety materials and SDS sheets up-to-date in accounts., • Inventory Management: Maintain inventory of all cleaning supplies at each building., • Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums., • Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests., • Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies., • Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM., • Project Oversight: Set up and oversee project work in customer buildings as needed., • Reporting: Provide nightly reports of building activity for all staff, following the required format., • Flexibility: Be willing to perform other duties as requested and assigned., • Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am. Shift: Second & Evening Shift Wage: Starting at $21.00 per hour. Ranging between $21.00 - $23.00 per hour. We offer competitive starting wages and a comprehensive benefits package based on your status, emphasizing pay for performance. Become a Member of Cleantec and Contribute to an Amazing Journey: If you're ready to lead with enthusiasm and dedication without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, we invite you to apply. Cleantec is committed to equal employment opportunities in accordance with applicable federal, state, and local regulations. Apply now and lead the Cleantec Team! Ready to take on this leadership role and make a real impact? Apply now and become a valuable part of the Cleantec team! Req. HELP - 6630 Requirements At Cleantec, we seek dedicated team members for our Janitorial Workers, Commercial Cleaners, and Custodians positions. • Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently., • Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed., • Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt., • Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively. At Cleantec, we prioritize our team's well-being alongside customer care. Here are the benefits of joining our team: Health Benefits: Take care of your health with comprehensive health insurance coverage. Dental Benefits: Maintain that winning smile with dental coverage. Vision Benefits: Keep your eyes on the prize with vision insurance. Life Insurance: Gain peace of mind knowing that you and your loved ones are protected. 401K: Plan for your financial future with our 401K program. Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation. Car Allowance: We've got you covered on the road with a car allowance.

Job Description We are seeking a part-time Housekeeping Janitor to perform building services. The successful candidate will be highly organized, dedicated, and able to handle a variety of duties simultaneously. You will work with management to maintain an effective cleaning schedule, which will include your day-to-day routines and work timetable. • candidates must be 18 years of age or older and ABLE TO CLEAR FEDERAL FINGERPRINT BACKGROUND CHECK AND DMV BACKGROUND CHECK. Responsibilities: 1. General Cleaning: • Sweep, mop, and vacuum floors to remove dirt, debris, and dust., • Empty and clean waste receptacles and disposal of trash., • Clean and sanitize surfaces such as desks, countertops, and tables., • Dust furniture, equipment, and fixtures., • Clean and polish windows, mirrors, and glass surfaces., • Clean and sanitize restrooms, including toilets, sinks, and fixtures., • Refill restroom supplies (e.g., soap, paper towels, toilet paper). 2. Floor Maintenance: • Strip, wax, and buff hard surface floors., • Shampoo and extract carpets and rugs., • Remove stains and spills from floors. 3. Specialized Cleaning: • Follow specific cleaning protocols for sensitive areas (e.g., repair rooms, server rooms)., • Clean and sanitize high-touch surfaces, including door handles and light switches., • Use appropriate cleaning agents for different surfaces and materials., • Operate specialized cleaning equipment (e.g., floor scrubbers, carpet extractors). 4. Safety and Compliance: • Adhere to policies and complete all required and mandatory trainings timely., • Follow established safety guidelines and procedures., • Adhere to health and safety regulations related to cleaning chemicals and equipment., • Report any maintenance or repair needs to the appropriate personnel., • Maintain knowledge of and comply with Ecobrite's and Client's security and confidentiality policies. Qualifications: 1. Education and Experience: • High school diploma or equivalent preferred., • Previous experience in commercial or institutional cleaning is an asset. 2. Skills and Abilities: • Knowledge of cleaning techniques, materials, and equipment., • Ability to follow instructions and work independently., • Good organizational and time management skills., • Attention to detail and thoroughness in completing tasks., • Effective communication skills to interact with coworkers and supervisors. 3. Physical Requirements: • Ability to stand, walk, and perform physical tasks for extended periods., • Lift and move heavy objects (up to 50 pounds) as required., • Bend, stoop, and reach clean low and high areas., • Ability to work in various environmental conditions, including exposure to cleaning chemicals. Job Type: Part-time Benefits (for full-time): • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • 4 hour shift, • 8 hour shift, • Day shift, • Night shift availability, • Day Shift (Required) Work Location: Multiple location Equal Employment Opportunity Employer Ecobrite Services, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Ecobrite Services, LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees, • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities • Provide cleaning services for business offices, apartments, interior and exterior public and common areas and amenities of the community in a safe, neat, clean and attractive condition., • Provide floor care services for carpet, tile, and wood floors and may include vacuuming, extracting, buffing, sealing, stripping, etc., • Compact and remove trash and debris from community areas., • Maintain all grounds; including sidewalks, public walkways and stairways, building exteriors, garden areas in a neat, clean and attractive condition., • Performs basic maintenance related work requests., • Mows lawn, trims shrubbery, and cultivates flowers (varies by community)., • Notifies management concerning need for repairs., • Reports potentially unsafe conditions promptly to Supervisor., • Demonstrates accuracy and thoroughness in work performed., • May perform other duties as assigned. Qualifications • Must successfully complete all Atria specified training programs., • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of United States’ currency and weight measurement, volume, and distance., • Able to deal with standardized situations with only occasional or no variables., • Able to work various schedules and shifts as needed., • Able to safely use basic maintenance and landscape related hand tools and light power tools, such as shovels, rakes, blowers, mowers, drills, saws, sanders, buffers, vacuuming, extractors, etc., • Porters will be required to work with caustic materials and cleaning equipment in order to fulfill their job responsibilities. They must be able to understand English well enough to read and comply with safety instructions for proper use of such materials and machinery to protect themselves and others (employees, residents and guests) from injury.

Job Description Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more. Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. The candidate hired for this position will support Sanitation Programs at our Fluid, Cultured, and Ice Cream plants, requiring approximately 70% travel to these facilities across New York State and New England. We are unable to offer relocation assistance or sponsorship at this time. Job Summary: The technical sanitation specialist will be responsible for providing technical support to all of HP Hood's facilities. This includes but is not limited to troubleshooting quality issues, optimizing CIP systems, standardizing CIPs and manual cleaning practices and providing additional training and support as deemed necessary. This position will work closely with the Sr. Manager, Strategic Sanitation Programs to establish long term strategic business plans, monitor corporate sanitation policies and help foster an environment of proactive sanitation across multiple departments and divisions. Essential Duties and Responsibilities: • Provide technical leadership and guidance to Operations Quality, R&D, and manufacturing facilities in the areas of sanitation, pathogen/environmental control, integrated pest control, new equipment design, installation or construction and other food safety or quality initiatives related to sanitation processes., • Assist in the development and implementation of strategic sanitation programs, policies, plans and processes to ensure that sanitary performance meets Hood standards as well as supports Food Safety requirements towards regulatory compliance. Assist in quality issue troubleshooting and root cause analysis., • Incorporate principles of dry as well as wet cleaning best practices, allergen management, and "allergen clean" vs. microbial clean as needed., • Utilize corporate Sanitation Standard Operating Procedures (SSOP's) as guidance, prepare plant specific SSOP's for equipment and processes. Ensure all SSOP forms and records are current and completed. Incorporate visual learning and step-by-step processes which are easily followed and comprehended by staff., • Communicate significant issues or developments identified during plant visits and provide recommended process improvements to management., • Prepare and present technical and program information to team members and management., • Directs technical and administrative workers engaged in sanitation activities., • Maintain a working knowledge of government and industry codes and standards., • Provide education and technical support to assure effective deployment and implementation of corporate sanitation and food safety policies and procedures., • Work cross functionally and collaboratively with all Plant Operations, Corporate QA, Food Safety, and Chemical Supply Vendors to implement and continuously improve on sanitation programs and policies., • Develop a culture of proactive quality. Education and Experience: • 5+ years of Quality Assurance experience in both corporate and plant locations., • Four-year degree preferred. Preferably a BS or BA in Food Science, Dairy Science, Biology or Chemistry Skills and Competencies: • Strong technical dairy knowledge, • Strong verbal & written skills, • Strong presentation delivery skills (written & delivery), • Strong interpersonal skills with a customer orientation (internal & external), • Strong computer skills (MS Office, BPCS, Formula System), • Experience with regulatory, third party, and customer audits, • Experience in successfully addressing environmental sanitation challenges in all areas of plant, • Thorough knowledge and experience with diverse sanitizing applications, • Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 6 months of hiring, • A general knowledge of food and environmental microbiological testing as well as preventative measures including sanitary design and automated sanitation and efficiency is required. The reasonably anticipated pay range for this position is $75,000 - $93,000. Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact compensation may vary based on skills, experience and location. The pay range for this position is$75,000—$93,000 USD HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor" Privacy Policy CCPA For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Employment is subject to verification of an applicant's identity and eligibility for employment in the United States as required by immigration laws. We are unable to assist with sponsorship at this time.

Job Locations US-NY-Syracuse ID 2026-6371 Category Sales Type FT Non-Union (FTN) Milton Rents (division of Milton CAT) is seeking an Outside Sales Representative to market, promote and profitably provide equipment, materials and services to existing and potential customers. Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $1,100-$1,650 per week depending on experience. Benefits include: Paid Time Off + 8 company paid holidays • Medical, Dental and Vision insurance options for Employee and Family, • Disability & Life Insurance Packages, • Competitive Retirement Plan, • Tuition Reimbursement - available to FT employees with 1 year+ of service, • Additional supplemental offerings and discount programs, • Employee Referral Program, • Make on-site sales calls to existing customers on a frequent, ongoing basis, • Make on-site sales calls to new potential customers on a frequent, ongoing basis, • Utilize referrals and leads to find new customers / opportunities, • Coordinate sales and rentals through personnel at the front counter, • Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company, • Generate activity reports as requested by management, • Obtain and update customer information as requested by management, • Complete and submit all paperwork in the proper timeframes, • A high-school diploma or GED is required, • 3 years of successful, documented Outside Sales experience in equipment rental or a related industry is preferred, • Valid Driver License, • Working knowledge of operating capabilities of Construction Rental Equipment, • Working knowledge of construction materials and their applications, • Self-motivated with excellent time management skills Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Search by Keyword Select how often (in days) to receive an alert: Create Alert O Select how often (in days) to receive an alert: ___ Date: May 4, 2026 Location: East Syracuse, NY, US, 13057-0278 Company: Belden Inc Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Job Summary Belden Inc. is seeking a Sr. HR Manager, US Operations for our Broadband business, who will be responsible for executing HR strategy. This is an onsite role based in Syracuse, NY and will support all Belden Broadband manufacturing facilities in the US. Other locations include Rochester, NY, Putnam, CT, Shawnee, KS, and Anniston, AL. The Sr. HR Manager will support operations leaders teams and various groups across all facilities. In this role, you will partner closely with plant leadership and key stakeholders across the different locations, to develop and implement HR strategies, provide guidance in areas such as talent management and development, leadership coaching, performance management, and employee engagement. The Sr. HR Manager will act as both a strategic and tactical business partner to the operations leadership team. What you will do • Provide leadership and directly manage other HR team members, provide active development to the team., • Drive talent acquisition activities to include building a talent pipeline, sourcing and interviewing candidates, onboarding new hires., • Provide HR policy guidance and interpretation to management and employees. Address and manage escalated employee relations issues and lead investigations as needed., • Partner with plant leadership to improve work relationships, build morale, support employee development, and increase retention., • Provide performance management support to operations leaders, including coaching managers on effective feedback and development conversations., • Maintain an in-depth knowledge of state and federal legal requirements related to day-to-day management of employees, ensuring regulatory compliance. What you will bring • Bachelor's degree in Human Resources, • Five (5) years of relevant human resources experience with two (2) in a leadership role, • Working knowledge of multiple human resource disciplines, including organizational development, performance management, talent acquisition strategies., • Strong interpersonal and communication skills, with the ability to work effectively with a wide range of employee groups in a diverse community, fostering an inclusive culture. Applicants can expect a base compensation range of $101,400- $135,000 annually, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location. Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability! Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. ___ Find similar jobs: ___

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time ID 2026-6794 Helio Health's In Community program (formerly Circare) is designed to help individuals and families, who have encountered certain obstacles develop the resources and supports to live a satisfying, naturally independent life. This position will be working in the Onondaga County community of New York State. The Home Based Crisis Intervention (HBCI) Interventionist for ONONDAGA COUNTY will work with children with behavioral health needs. The interventionist must be a Licensed Mental Health Professional (Licenses that fall under the LMHP umbrella include: Licensed Psychologists Licensed Clinical/Masters Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors, or Licensed Creative Arts Therapists). The Interventionist will provide intensive, short-term therapeutic treatment interventions to youth ages 5 to 20 years at risk of out of home placement, psychiatric hospitalization, and children in transition from hospital or residential setting back into their home. Services are provided in environments that are most compatible with the family's needs including home and community-based settings. Pay Range: $28.84 per hour Hours: Monday-Friday Days This position is eligible for up to a $8,000 Sign On Incentive Based on Licensure! Creates a positive, collaborative working relationship with families and children. • Completes initial assessment for the purpose of immediate and longer-term planning, including safety and wellness planning Teaches family skills through education, modeling and coaching., • Provides in-home short-term treatment to address immediate needs and support family in longer term treatment as deemed appropriate., • Works together with family to help identify potential barriers and challenges that may arise and promotes continued success by developing a plan that will address these concerns., • Provides treatment based on evidence-based practice model that is utilized by the program., • Actively coordinates services in all systems relevant to the child/family's success., • Fosters community connections based on a person's strengths, skills and interests., • Makes proactive contacts with emergency and inpatient services to plan and reduce time in these settings., • Other tasks as assigned., • Licensed Mental Health Professional (LMHP) preferred. (LMSW, LMHC, LCSW, LCAT, LMFT), • An unlicensed Master's level applicant with at least one year experience in children's community based mental health may be considered., • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Strong organizational skills., • Good data management and utilization skills., • Good communication skills., • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123A

Job Description: Summary: This position is primarily responsible for the overall management of strategic and national accounts. This includes but is not limited to acting as a strategic advisor to support clients in the decision making process relative to benefit design, financial impacts, member experience, and industry trends. This role will focus on account retention activities and could expand to include prospecting of new business opportunities. Essential Accountabilities: Level I • Responsible for sales activities, including retention, prospecting, and cross-selling., • Establishes, develops, and maintains positive business relationships with clients, brokers, and internal department contacts., • Develops a thorough understanding of clients strategic goals, financial position and opportunities to offer solutions that meet their needs and ensure overall satisfaction., • Provides oversight for all activities that surround client solutions, operational efficiencies and member impacts. Works with relevant internal and external sources to ensure expediated and effective resolution to maximize satisfaction., • Partner with Account Service Consultant(s) to deliver high-quality client satisfaction., • Establishes and maintains relationships with internal executive sponsors and maintains client detail and history., • Develops key account summary identifying client needs, opportunities, risks, and competitive insight., • Attends meetings, sales events, and trainings to keep abreast of the latest corporate, national, and legislative developments impacting the delivery of health care benefits. Keeps abreast of market dynamics, industry trends and competitor landscape., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Engages and actively participates in workgroups to represent Sales on cross divisional initiatives and educates the team on progress/results., • Acts as a mentor to account managers/account service representatives interested in growth and development., • Represents management at meetings as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Valid NYS Accident and Health License within six months of employment required. Employees without a license are not eligible for sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation., • Highly motivated and goal oriented with five (5) or more years of experience in sales. Health insurance sales and/or industry experience beneficial., • Working knowledge of all financial arrangements inclusive of fully insured and self-funded., • Proven ability to build productive professional relationships., • Ability to create and deliver presentations tailored to the audience needs., • Exceptional listening and negotiation skills. Strong verbal and written communication skills and ability to influence key stakeholders at all levels of an organization. Level II (in addition to Level I Qualifications) • A proven track record of seven (7) or more years in sales. Health insurance sales and/or industry experience desired., • Exceptional analytical/problem-solving skills., • Demonstrated mentoring/coaching skills. Physical Requirements: • Ability to travel to client sites for presentations, meetings, and/or trainings as needed., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • May be required to transport sales collateral/materials to and from meetings/events. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Minimum: $62,400 - Maximum: $106,929 Level II: Minimum: $71,880 - Maximum: $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6859 Helio Health's In Community Program (formerly Circare) is designed to help individuals and families, who have encountered certain obstacles develop the resources and supports to live a satisfying, naturally independent life. The Health Home Plus Care Coordinator works with individuals recovering from serious mental health disorders who are returning to the community. Pay Rate: $24.04 per hour In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On Incentive! Will assist clients in becoming effectively and actively engaged in managing their healthcare to improve individual health outcomes while reducing avoidable hospitalizations and emergency department utilizations. • Will have overall responsibility for the HARP process including assessment, planning and development of the Plan of Care, as well as monitoring ongoing HCBS Services., • Will provide leadership by facilitating and leading multidisciplinary teams of medical, mental health, chemical dependency treatment providers, courts/legal entities, social workers, nurses, representatives of the Local Government Unit (LGU) as directed by the county AOT Coordinator and other care providers toward assuring enrollees receive services as indicated in the enrollee's single plan of care., • Provide Care Management services at various locations including in community locations and enrollees' homes., • A bachelor's degree in one of the fields listed below;, • Social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child & family studies, sociology, speech/hearing, other human service field; or, • A NYS teacher's certificate for which a bachelor's degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor's degree; AND, • Two years of experience:, • Providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Multilingual a plus. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6457 Be a part of a ground-breaking new program! Join Helio Health's Youth Assertive Community Treatment (ACT) Team (Formerly Circare), serving families and youth in Onondaga County. This multi-disciplinary team will work with children ages 10 to 21 and their families to provide intensive intervention to support complex needs, as well as keeping children at risk of hospitalization or residential care in their homes. Helio Health is seeking a credentialed Family Peer Specialist for the Youth ACT team, who will provide formal and informal support, based on lived experience, to families who are raising a child experiencing social and emotional challenges. This FPA position is full-time, during regular business hours, M-F. We are looking for a candidate interested in community-based work and who is committed to supporting children with complex mental health needs and their families. Pay Range: $18.27 per hour - $21.63 per hour This position is eligible for a sign-on incentive of $1,500! Educate recipients about self-help techniques and self-help group processes • Teach recipients effective coping strategies and symptom management skills based on personal lived experience, • Assist in clarifying rehabilitation for recipients, • Provide family to family support, • Assist in navigation of systems and connections to external services, • Actively participate in daily team meetings for status review, service plan updates and staff assignments, • Complete all required documentation, • Must be at least 18 and have a High School diploma or a GED., • Possess a credential as a Family Peer Advocate (FPA), recognized by the NYS Office of Mental Health., • Lived experience raising a child with serious emotional disturbance and familiarity with associated challenges., • Must deliver client services in the community., • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Strong organizational skills., • Good data management and utilization skills., • Good communication skills., • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers through food and beverage sampling. This dynamic role in retail provides an opportunity to connect with shoppers and introduce them to new products. What we offer: • Competitive wages; $16.00 per hour, • Growth opportunities abound – We promote from within, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Available to work 2-3 shifts per week, including weekends, • Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours, • Are comfortable preparing, cooking, and cleaning work area and equipment, • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!