Assistant Director, In Home and Outpatient Therapy
hace 19 días
Roxbury
Job Description About the Position Based at 520 Dudley Street in Boston, the IHT/Outpatient (IHT/OP) Assistant Program Director supports the Director of In-Home Therapy and Outpatient Programs to ensure compliance with state and federal requirements and payer guidelines. This role helps oversee clinical operations and high-fidelity wraparound services by supporting Clinical Supervisors and staff (Clinicians and Therapeutic Training & Support). The Assistant Director collaborates across teams to strengthen performance, deliver culturally responsive, trauma-informed care, and develop staff training grounded in identified trends and needs. Key Responsibilities • Oversee completion, quality, and timeliness of mandated documentation (e.g., CANS/Comprehensive Assessments, Treatment Plans, Safety Plans, Transition/Discharge Summaries) per managed care, state, and federal standards., • Ensure adherence to HIPAA and all documentation/protection requirements., • Uphold protocols for admission, transfer, and discharge to drive excellent care, client satisfaction, and safe operations., • Facilitate weekly case consultations; escalate emergency/crisis cases to appropriate medical personnel as required., • Ensure required staffing coverage and appropriate handling of emergency cases., • Participate in EOHHS and payer fidelity monitoring activities., • Maintain effective relationships with referral sources and relevant agencies., • Design and deliver orientation and ongoing training for IHT/OP staff based on emerging trends., • Proactively assess and mitigate risk; report issues promptly to reduce liability and maintain compliance with regulators/accreditors., • Model and reinforce CSR core values (respect, dignity, compassion, humility, integrity, patience, excellence) in resolving consumer concerns., • Partner with the IHT/OP Director and QA Director on policies, procedures, quality, and risk management; assist with grant research/writing to expand services., • Participate in administrative, quality management, and clinical leadership committees., • Ensure timely, orderly electronic records and data entry; maintain supervisory notes for MCE/QAD site reviews., • Lead internal team meetings; participate in cross-functional meetings as needed., • Monitor productivity; generate timely, accurate reports., • Support case assignment, waitlist management, and referral benchmarks (e.g., timely family contact)., • Meet weekly with the IHT/OP Program Director for supervision., • Foster a respectful, collaborative team culture., • Provide culturally sensitive, trauma-informed services that recognize each youth/family’s values, goals, and identities (economic status, gender, sexual orientation, ethnicity, race, language)., • Current licensure required: LCSW, LICSW, LMHC, LMFT, or LADC., • 3–5 years of supervisory experience with the target population., • Experience navigating child/family-serving systems and advocating for families involved in behavioral health systems., • Valid driver’s license and reliable transportation. Benefits • 401(k) plan with employer match, • Paid sick leave and prorated paid time off, • Health and wellness benefits (medical, dental, vision) for employees working 30+ hours per week, • Free access to CEU-approved online educational courses, • Employee discount program with savings on thousands of products and services, • Opportunities for professional development and career growth