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What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.
Job Description: Video Editor Position Overview We are seeking a talented and creative Video Editor to join our team. In this role, you will be responsible for assembling recorded footage, editing audio and visual elements, and creating polished final cuts for a variety of digital platforms. You’ll work closely with our content creators, producers, and marketing team to produce compelling visual stories that align with our brand and engage our audience. Key Responsibilities Edit video footage and add sound, music, graphics, and special effects to enhance the final product. Collaborate with creative teams to conceptualize video content ideas and create storyboards. Review raw footage, organize assets, and ensure high-quality content that aligns with our brand standards. Adjust pacing, timing, and sequencing for maximum engagement and storytelling impact. Work with graphics designers to incorporate motion graphics, transitions, and animations as needed. Manage multiple projects simultaneously, ensuring timely delivery and high production standards. Skills and Qualifications Proven experience as a Video Editor with a strong portfolio showcasing previous work. Proficiency in video editing software, such as Adobe Premiere Pro, Final Cut Pro, and After Effects. Strong understanding of storytelling, pacing, and color grading. Ability to handle constructive feedback and revise work accordingly. Knowledge of social media video formats and trends is a plus. Excellent communication skills and attention to detail. Experience with sound design and music selection. Competitive salary with opportunities for professional development. Collaborative and creative work environment. Opportunity to work on high-impact projects with a talented team.