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Job Summary: The Programs Manager is responsible for the planning and development of the Playhouse’s programs – in conjunction with the Operations Manager and local Board of Directors – and the execution and implementation of the programs daily. In addition, the Programs Manager supports these efforts by recruiting and training volunteers, supporting development activities like grant writing, coordinating administrative support, and interfacing with parents and families. Major Duties Include: · Plan, develop, implement, and maintain programs. · Ensure the safety of all participants while at the Playhouse, and when attending off-site programs and events. · Collaborate with professionals to establish new programs and curriculum. · Establish and maintain metrics and budgets for the quality of each program and event. · Report on quarterly Key Performance Indicators to the Board of Directors. · Maintain website including monthly calendar of events and programs. · Collaborate with other organizations, families, and professionals to expand programs and access to programs to increase participation. · Conduct and document parent formal written surveys and informal parent feedback to grow programs. · Provide programmatic and volunteer support for major events. · Recruit, train, and manage volunteers to support program efforts. · Provide program and event information for social media platforms and Playhouse correspondence. · Provide support to grant writers of program specifics and provide recap for each Grant and how funds were utilized per program. · Coordinate lectures and events on a quarterly basis or more frequently as needed. · Conduct outreach to hospitals and community-based organizations to build partnerships and connect with more families. · Manage a hybrid program model. · Responsible for timely and accurate data management. · Ensure all volunteers meet requirements regarding paperwork, background checks, and trainings etc. · Ensure all participants & families submit required forms/complete requirements for all programs in a timely manner. · Ensure the Playhouse is regularly organized, cleaned, and sanitized. Qualifications · Bachelor's Degree required. · One to two years of program coordination experience required. · One to two years of volunteer recruitment, training, and oversight experience required. · Motivated, enthusiastic, and organized individual with strong interpersonal skills. · Proficient in Microsoft Office, G-Suite, GoToMeeting, and Teams. · Creative, collaborative, problem-solving, resolution-focused, open-minded. · Strong communication and interpersonal skills. · Strong project management and time management skills. · Disposition to interact directly with individuals with Down syndrome and their families. · Spanish-speaking preferred, but not required. · Self-starter, ability to work independently and with a team. · Flexible with the ability to accommodate the changing/growing needs of our community. · Able to effectively work under pressure and manage workload in a fast-paced environment. · You will be expected to work on-site at the Playhouse. This is not a remote position. Typical schedule, with some variation as needed: 10am-6pm Tues - Sat, except during summer months (Monday- Friday). General Requirements: All staff is expected to be committed to the mission and values of GiGi’s Playhouse NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a sense of humor, and possess a willingness and ability to thrive within a unique work environment. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

We are seeking a dynamic and innovative Social Media Director to lead and elevate our brand’s presence across all social platforms. As the Social Media Director, you will be responsible for developing a comprehensive social media strategy, creating engaging content, managing our social media team, and driving results that align with business objectives. You’ll be the voice of our brand online, working to increase visibility, enhance audience engagement, and grow our follower base. This role requires a strategic thinker with a passion for digital marketing, creativity, and proven experience in social media management. Key Responsibilities: Develop and implement the overall social media strategy to support brand awareness, engagement, and lead generation. Lead a team of social media managers, content creators, and designers to produce compelling content across platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok, etc.). Create and curate high-quality, engaging content (visuals, videos, and copy) that aligns with brand identity and resonates with target audiences. Manage day-to-day social media activity, including content posting, audience interaction, and community engagement. Monitor, analyze, and report on the performance of social media campaigns, adjusting strategies to improve results and meet KPIs. Stay current on emerging social media trends, tools, and best practices to keep the brand competitive and relevant. Collaborate with cross-functional teams, including marketing, PR, and customer service, to ensure a cohesive brand message. Manage social media advertising budgets, including campaign planning, execution, and optimization. Develop influencer marketing strategies and partnerships to extend brand reach and drive growth. Engage with followers, respond to comments, and manage any social media crises or issues that arise. Continuously analyze social media insights and data to make informed decisions and recommendations. Qualifications: Bachelor’s degree in Marketing, Communications, or related field. 5+ years of experience in social media management, with a track record of success in growing and engaging audiences. Proven leadership experience managing social media teams. In-depth knowledge of social media platforms, analytics tools, and advertising strategies. Strong understanding of digital marketing, content strategy, and audience segmentation. Exceptional communication, copywriting, and editing skills. Creativity with a sharp eye for design and attention to detail. Ability to work in a fast-paced, collaborative environment. Experience with influencer marketing and building partnerships. Strong analytical skills with the ability to interpret data and turn insights into action. Experience in managing social media ad campaigns and budgets. Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Flexible working environment Opportunities for professional development and career growth