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After-School Program Group Leader The Group Leader is responsible for planning, implementing, and supervising all activities for an assigned group in the after-school program. This position ensures safety standards are upheld at all times, follows and enforces Office of Children and Family Services (OCFS) and ACT policies, and provides exceptional customer service to participants and their families. General Duties Supervise and ensure the well-being of all after-school program participants. Plan, implement, and lead a variety of recreational activities, including team-building games, arts, and enrichment programs. Provide quality customer service through positive interaction with participants, staff, guardians, and the public. Maintain the highest level of safety and risk management at all times. Respond appropriately to all emergencies and report incidents to the appropriate supervisor. Attend on-site training sessions led by the Executive Director and School-Age Child Care (SAC) team. Qualifications Minimum of 2 years’ experience working in a group setting (not including babysitting). Must be at least 18 years old and a high school graduate. Pre-Employment Requirements If hired, candidates must submit: Completed medical form NYS fingerprinting clearance State Central Register database clearance HR paperwork Office of Children and Family Services paperwork Upon hiring, you will also be required to complete 30 hours of OCFS online school-age training courses. Additional Opportunities for Hours School Break Camps: ACT offers camp programs during public and/or private school closures. Group Leaders may work between 5–9 hours per day (with breaks) if selected. Summer Camp: During summer break, Group Leaders may be hired to work up to 40 hours per week if selected.
THE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation. LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week. Be a mentor for your Teammates! You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! OPEN MINDED: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience. AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Lead embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests. PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. As a Sales Lead you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Intimissimi by building brand loyalty with each guest! Your goal is ensuring each guest has a memorable experience in our shops . DYNAMIC: Sales Leads thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues. TEAM PLAYER: We are all in this together! Our Sales Leads believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience. PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures. KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Demonstrate strong verbal and written communication. Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store Able to successfully operate our POS system, conduct email, opening and closing procedures. Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to: Dust and clean shelves, furniture, fixtures and decor Clean doors, window glass, mirrors (exterior and interior) Pick up and empty trash cans and garbage taking it to the dumpster as needed Sweep and mop hard floors Wipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals. Provides training to new teammates which may include cross-department functions. Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test! Participate in nationwide contests within other Intimissimi locations to show our team spirit! CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more! #TeamworkMakesTheDreamWork We are all team players! Our leaders always encourage development between team members to support professional growth. #Knowledgeispower Share your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond! Be a part of the Calzedonia USA story and make your mark! JOB REQUIREMENTS -Eligibility to work in the US for any Employer -High School graduate or equivalent -Compensation based upon years of experience in customer service and sales -3 to 4 years of Contemporary Fashion retail industry is highly preferred -High level standards of customer service and advanced knowledge of selling techniques -Strong verbal and written communication skills Commitment, being self-motivated and goal oriented Problem solving You are able to work a flexible schedule, including nights, holidays and weekends You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience. You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) COMPENSATION & BENEFITS PACKAGE Base Salary plus monthly bonus based upon budget achievement, store volume and location. -Medical Insurance -Pet Insurance -Paid Time off -Paid Parental Leave *Must meet eligibility requirements -401(K) matching -Pre-Tax commuter benefits for transit and parking -Sign on Bonus -Referral bonus -Employee Discount -Free Uniform, and so much more! Accelerate your skills and build a foundation for your career! Work Location: In person
The Lead Teacher will be responsible for, but not limited to: Teaching and monitoring children’s development Helping to create a fun learning environment that children will positively respond to Partnering with our team to enhance the learning environment at the school Develop and maintain a constructive and ongoing rapport with children and parents/families/caregivers Develop structured and developmentally appropriate lesson plans, catering to the intellectual and emotional needs of all children Collaborate with other teachers to ensure that the school fosters an environment that is inviting and nurturing for every child Deliver reports on potential concerns about students Education Director and/ or administrative team as needed Manage day-to-day classroom activities, including free play, bathroom breaks, meal times, and rest time for students Adhere to all health and safety policies The successful candidate will work closely with the Director’s to ensure that the program provides education, physical health, emotional well-being, and parental involvement to all enrolled students If you are passionate and enthusiastic about working with children and have previous experience in an Early Childhood learning environment, please apply today!
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person