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Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: DIRECTOR OF SUPPORTING HOUSING FLSA: NON-EXEMPT LOCATION: BRONX, NY SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionJob Description: ERSEA Family Community Specialist JOB TITLE ERSEA Family Community Specialist PROGRAM Early Head Start REPORTS TO Director, Early Head Start SALARY $28.00/hourly LOCATION New Rochelle, NY Program onsite (Travel to local community and to other programs within the localized demographic areas as assigned). JOB TYPE Non-Exempt WORK SCHEDULE Fully Time Position, Five days per week, 40 hours per week, 12 months a year General Description Direct the development, training, and implementation of ERSEA (Enrollment, Recruitment, Selection, Eligibility, and Attendance) requirements ensuring responsiveness to the results of the Community Assessment and all applicable Head Start Performance Standards. Analyze, monitor, and implement child enrollment and attendance systems. Assists in the development of policies and procedures for ERSEA and prohibition, suspension, and expulsion. This position will also oversee parent, family, and community engagement, working in cooperation with all other disciplines (Child Development/Disabilities, Health, Mental Health, Nutrition, and Administration). Directs training for parents, staff, community, and the governing boards in ERSEA according to Head Start Performance Standards. About You • A self-motivated and dedicated person who is excited and passionate about working with staff and office functions in a supportive role to enhance the programs operations., • You are personable, energetic, and responsible who can manage multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • Bachelor's Degree in Social Work, Family Services, Human Services or Counseling, • Three to five years’ experience working with families and children prenatal to three years of age with at least 2 years of supervisory experience., • Excellent oral and written communication skills., • Working knowledge of local community resources., • Advance knowledge of MS Office Suite., • Must have Valid Driver’s License, Personal Vehicle, and Liability Insurance required. Preferred Qualifications • Graduate Degree in Social Work, Family Services or Counseling, • Professional expertise in specialty areas of Family Services What You’ll Be Doing Engage in comprehensive, integrated planning with the management team: • to review/revise ERSEA goals/outcomes and a system of services that support the eligibility, recruitment, selection, enrollment, and attendance of infants and toddlers and that is responsive to the results of the community assessment., • to review/revise family and community engagement goals/outcomes and a system of services that aligns with the Head Start Parent Family Community Engagement Framework., • to review/revise a system of services that limits child suspension from the program and prohibits child expulsions from the program., • to ensure the implementation of ERSEA and Family/Community Engagement throughout the program in collaboration with Content Managers., • Develop policies and procedures for the ERSEA and Family/Community Engagement system of services., • Assess community, program, child and family needs, strengths, and resources in quality-of-life issues; compile and analyze data; produce reports; assure the integration of dual language learners, homeless children, children in foster care, and children with disabilities., • Administer the family services budget and assure fiscal integrity., • Assist in the development, implementation, and documentation of a comprehensive EHS staff and parent training and technical assistance program in all components of ERSEA and family/community engagement., • Collaborate with the EHS Director in tracking, reporting, each child’s attendance, and follows through with individual intervention in situations of chronic absenteeism., • Assist with the development of the Community Assessment., • Assist with the annual program self-assessment and federal onsite review process, focused on compliance with ERSEA and progress on family/community engagement; report on strengths, recommendations, required improvements; implement improvements and recommendations; incorporate into the program planning process. POSITION SPECIFIC DUTIES AND RESPONSIBILITIES: ERSEA • Develop, maintain, and manage system to track the eligibility, recruitment, selection, enrollment, and attendance of children to comply with federal and state program regulations., • Annually create the criteria for the selection and enrollment of children assuring responsiveness to community assessment and reflecting data on dual language learners, homeless children, children in foster care, and children with disabilities., • Verify income and eligibility qualifications of children and families, and ensure applications are complete and data is accurately entered into the Child Plus database., • Create and maintain record keeping and reporting policies for waitlists, enrollment, attendance, timelines, schedules, and procedures in accordance with designated state and federal program requirements., • Ensure ongoing monitoring, tracking, follow-up, and analysis of enrollment and attendance data, and produce regular reports for management meetings., • Assume lead role in being proactive in addressing any possible child suspensions and in the prohibition of expulsion and collaborate with the Mental Health Services., • Maintain enrollment forms, ensuring information is current, correct, and disseminated to all necessary staff to meet program requirements., • Direct recruitment activities in response to enrollment data and waitlist data., • Supervise ERSEA department staff, monitoring performance, providing evaluations, facilitating goal setting, and staff development., • Ensure full program enrollment and maintenance of a sufficient waitlist., • Compile and submit Program Information Report (PIR) data periodically. Family Service/Community Partnerships • Assume the lead role in creating a system for the development and implementation of Family and Community Engagement Services., • Assume the lead role in the development, implementation, record keeping, and reporting of the Family Partnership Agreement and assure its alignment to the Parent Family Community Engagement Framework., • Serve as the program resource for consultation, information, and referral regarding community resources to staff and client families., • Serve as the program resource for other community organizations and resources and maintain collaborative agreements and effective community partnerships to support enrolled families in needed comprehensive services without duplication of services., • In collaboration with the EHS Director:, • initiate agreements (MOU) with other public agencies, in particular public schools, for the sharing of child and program data while protecting the privacy of personally identifiable information., • Attend all Professional Development training required by the program., • Completes other related activities and duties as assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Meaningful employee engagement programs., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer