Trabajos director quality assurance en New York, New York - Page 7Crear alertas

Job Description dWELL is a gender-affirming recovery housing that promotes skills-based learning and community support for young adults navigating mental health concerns. Housed in a residence that pairs self-contained apartments with vibrant community spaces all under one roof, dWELL’s mission is to empower our residents with the support and tools they need for launching sustainable, independent lives. We are seeking a hands-on, detail-driven Assistant Director of Operations to support both our Quality Assurance (QA) program and day-to-day operational flow. Using data to strengthen our practice, the ideal candidate will be comfortable navigating technology and possess program analysis capabilities. Position Summary The Assistant Director of Operations is a strategic leader responsible for managing administrative functions, facilities operations, and ad-hoc projects within a fast-paced recovery housing program. This role works closely with the Assistant Directors of the Main House and TLP programs to ensure alignment and consistency across sites and services. Reporting to the Program Director, the Assistant Director collaborates with cross-functional stakeholders to address both immediate issues and long-term operational trends, while continuously refining and implementing standard operating procedures to promote clarity, compliance, and staff accountability. Responsibilities include: * Lead internal audits, data reviews, and quality assurance initiatives to ensure program integrity, documentation accuracy, and service excellence across all operational areas * Partner with leadership to design, refine, and implement systems and workflows that strengthen organizational performance, compliance, and client outcomes * Provide operational oversight across facilities, technology, finance, records and internal processes, using a data-informed lens to proactively identify trends, resolve issues, and drive process improvement * Manage all aspects of facilities operations, including vendor relationships and agreements, maintenance coordination, and site safety (e.g., fire extinguisher/first aid inspections, safety drills) * Oversee and approve monthly expense reporting for all corporate accounts by properly maintaining Google Sheets of budget, reconciling all site expenses in Fyle and providing expense substantiation * Manage all aspects of client charting, including new client admissions and discharges * Manage turnover of beds and room preparation for new resident arrival. * Conduct Quality Assurance Reviews (audits) to confirm the documentation of ongoing residents are accurate and up-to-date * Manage key budgets and expenses by location * Lead overall accounts payable and receivables * Manage supply inventory, ordering and stocking of all BioReference Laboratory supplies * Manage IT partner for daily operations and manage on-site technology troubleshooting with support from IT (Wifi connectivity, printer / scanner, ViewSonic projector etc) * Identify areas of process improvement as it relates to day-to-day business and facility operations * Responsible for maintaining and ensuring compliance with client and company confidentiality standards and ethical expectations * Participate in critical incident investigations and reviews * Train new staff on program policies, procedures, and documentation expectations * Maintains credit card, debit card and petty cash in a secure location for approved team use as well as a secure repository for credit card receipts * Other responsibilities as assigned by Program Director Required Qualifications: * Ideal candidate has at least 3 years of related experience in adolescent or young adult treatment Center, preferably in an administrative, quality assurance or operations role in a residential setting * Bachelor's degree in business, public policy, finance, human resources or other related field, preferred * Highly organized, process-oriented, with the ability to effectively prioritize, multi-task and be a self-starter * Mastery of Google Programs and other computer skills including Fyle and/or other receipt processing and budget management software * Possess superb project management, organization and prioritization skills * Strong interpersonal, customer service and problem solving skills * Ability to think creatively, innovate, demonstrate initiative and follow through * Clear and effective verbal and written communication skills * Pursue everything with energy and drive; ability to guide others for results * Experience with program auditing and analyzing results to produce findings, make recommendations, and follow-up to reach outcomes is a plus * Experience conducting qualitative and/or quantitative research is a plus * Knowledge of statistical techniques for predictive analytics is a plus * Ability to work overtime as needed and may include occasional weekend work * Must be able to lift and transport moderate to heavy items (up to 25 pounds) as part of room setup, resident move-ins, stocking supplies and related responsibilities We are an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. PROGRAM(S): Beacon Community Centers: CAMBA administers school based Beacon community centers at P.S. 269 in East Flatbush and at I.S. 271 in Ocean Hill-Brownsville And at I.S. 166 in East New York. All Beacon Centers are run in partnership with other community organizations to provide education, recreation, cultural activities, health information and screenings, youth leadership and social services to the school's students, their families, and other neighborhood residents. Activities and services are available after school, evenings and on weekends, and reach more than 4,000 people per year. Position: Assistant Director Reports To: Program Manager Location: 800 Van Siclen Avenue Brooklyn, NY 11207 What The Assistant Director Does: • Communicate with peers in other CAMBA programs on issues related to client progress., • Understand all aspects of contract requirements and communicate this understanding to staff., • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements., • Coordinate and supervise all day-to-day activities of direct reporting staff., • On a periodic basis, observe direct reporting staff engaging with clients and/or supervisory staff., • Conduct weekly client progress reviews with staff., • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Prepare contract reports and statistical information for both CAMBA management and funder use., • Assist in the analysis of program and demographic data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Assist the Program Manager in providing oversight for all aspects of the program in his/her absence., • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Attend staff/funder/outside agency meetings as requested., • May review and sign timesheets., • May prepare performance appraisals for direct reporting staff members., • May develop appropriate marketing material and marketing/outreach strategies for the program., • May network both within and outside CAMBA to expand client recruitment and opportunities for client success., • May have direct client service/program responsibilities in addition to the above., • Must obtain Dept. of Health, Dept. of Education fingerprinting; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance., • Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment., • Ability to adapt to the culture and environment of a public school Compensation: $24.34\hr Status: Part-time - 40 hrs bi-weekly CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR NccN3t7Eoe

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: The Early Childhood Group Teacher serves as a member of the Montclair Y staff team and therefore should maintain the qualifications for teacher status as listed in the Department of Child Care Licensing policy and through Montclair Y’s standards. Under the direction of the Early Childhood Head Teacher and/or Director and in harmony with the mission and purpose of the established policies and goals of the Montclair Y, the Early Childhood Group Teacher is responsible for a variety of instructional, clerical and/or classroom tasks, providing a safe, fun, and positive environment for participants. The Group Teacher leads in the education, health, welfare, and safety of the members enrolled in their classroom and the center. The Early Childhood Group Teacher must demonstrate a commitment to the YMCA’s four Core Values of Caring, Honesty, Respect and Responsibility. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each day. We strive to be the preferred partner collaborating with others, identifying, and meeting our community needs. ESSENTIAL FUNCTIONS: • Greet each child and parent upon arrival., • Visually scan each child upon arrival and check for illness, disease, or any physical impairment. Note in daily report., • Demonstrate warmth toward children and set positive examples by always using a pleasant and calm speaking voice., • Comfort children when needed., • Plan and execute instructional lessons., • Accompany children (to playground, and exterior of building) to supervise activities such as outdoor play, and fire drills., • Must be able to set up cots/mats in classroom., • Reinforce skills by using puppets, flannel boards, manipulatives etc. on a one-to-one or small group basis., • Select appropriate songs and stories., • Read and sing with class daily., • Supervise fine and gross motor activities indoors and outside., • Plan free play activities/afternoon activities., • Use positive reinforcement., • Assist children in maintaining proper personal hygiene., • Prepare materials for lessons., • Prepare learning center and bulletin boards., • Serve snacks and meals., • Maintain the classroom (i.e., cleaning toys twice a week, keeping toys, books, games in an orderly fashion)., • Record and evaluate children's progress., • Communicate with parents and directors about any issues regarding child's daily problems/concerns., • Attending all required meetings., • Complete and maintain all classroom records., • Mentor and supervise assistant teachers., • Provide for professional growth by attending workshops and reading., • Perform other duties as requested by Director and/or designee., • Be fully aware of the policies of Geyer Early Learning Center and adhere to such guidelines daily., • Maintain loyalty to the Y, conduct self with professional integrity, respect the confidentiality of families served, and be always an appropriate role model for the children/parents., • Always maintain a safe & healthy environment., • Risk/Facility Management: All Staff are responsible for assuring the safety of Y members/participants and for the care, maintenance, and safety of the all-Y facility/program environments. In addition, all staff are required to report accidents/incidents/emergencies immediately to the Director and/or designer. Staff must also adhere to YMCA confidentiality requirements related to all reported incidents., • Adhere to policies related to boundaries with members, volunteers, staff, and participants., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Report suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures., • Quality Assurance: All staff are expected to plan, deliver, and maintain quality programs, facilities, and program environments. Staff will be expected to follow YMCA best practices for their program/membership discipline and to meet or exceed YMCA of Montclair’s expectations., • Training/Staff Meetings: Attend all mandatory training and staff meetings, risk management training within the specified timeframes. Keep abreast of current trends in facilities and risk management. LEADERSHIP COMPETENCIES: • Communication & Influence, • Developing Self & Others, • Functional Expertise QUALIFICATIONS: • Must be 18 years old or older., • Must possess a CDA, and/or an associate degree in early childhood and 2 years’ classroom experience as an aide or other suitable experience with children., • Must maintain certifications as required by the Department of Child Care Licensing, • Must possess, maintain, and renew CPR for the Professional Rescuer, EPI, Asthma and First Aid within 90 days of hire., • Must have the ability to take charge of a group of children and come up with activities/games at a moment’s notice, if need be., • Must have stamina and physical flexibility (walking, sitting, standing, bending, crouching, kneeling, pushing, pulling, running, stretching, reaching, climbing, lifting, and carrying up to 50 lbs.) to participate in children's activities and communicate with children face to face., • Must be able to accompany children up and downstairs to supervise activities such as outdoor play, and fire drills. WORK ENVIRONMENT & PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • The employee frequently is required to walk, bend, kneel, and reach, and must be able to move around the work environment., • Must have stamina and physical flexibility (walking, sitting, standing, bending, crouching, kneeling, pushing, pulling, running, stretching, reaching, climbing, lifting and carrying up to 50 lbs.) to participate in children's activities., • The employee must occasionally lift and/or move up to 50 + pounds., • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust., • Staff members are required to assist in personal hygiene including changing diapers in accordance with our diapering policy., • The noise level in the work environment is usually moderate., • Remain alert with no lapses of consciousness. COMPANY BENEFITS: Benefits include complimentary YMCA membership; accrued PTO; Medical, Vision, and Dental Health Insurance; paid Holidays, enrollment in the Y’s retirement program (must complete 1000 hours within 2 years of service) with 12% of salary contributed by the Y; 75% discount for SACC (before and aftercare), Early Learning Center, and Summer Camp programs in our Y facilities; a rewarding career with professional growth and advancement opportunities; a challenging and fun work environment with creative and talented individuals. HOURLY PAY RATE: $20.00 WORK SCHEDULE: Monday to Friday, 8:30 AM to 5:30 PM

Job Description Organization Overview: BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks Legal Services The BronxWorks model aims to break the cycle of poverty through a holistic approach, helping individuals and families transition from crisis to self-sufficiency. A key component of this continuum of support is BronxWorks Legal Services, which provides free legal assistance to those facing eviction, seeking immigration stability, and survivors of domestic violence and other crimes. Practice Areas: • Immigration Law Unit: Assistance with citizenship applications, family petitions, and green card renewals; DACA applications and renewals; immigration relief, including U Visas, T Visas, and VAWA petitions; legal services provided through the Neighborhood Development Areas (NDA) program. BronxWorks seeks a Program Director to provide direct supervision and support staff attorneys specializing in immigration and domestic violence. Each staff attorney is supported by a team of paralegals, and the Program Director will oversee legal casework, professional development, and quality assurance. The ideal candidate is passionate for social justice, brings extensive experience in immigration practice, and excels at leading and inspiring a team to deliver exceptional legal assistance and client service. Key Responsibilities • Provide direct supervision to staff attorneys across Immigration practice areas, ensuring high-quality client advocacy and legal assistance., • Foster a collaborative team environment that prioritizes holistic client advocacy., • Conduct regular case reviews, provide feedback, and assist attorneys with complex legal strategies., • Ensure assigned programs operate in compliance with applicable contractual, legal, and ethical requirements., • Maintain up-to-date knowledge of relevant laws and best practices in domestic violence advocacy, and immigration law., • In collaboration with the vice president of legal services, help to set the strategic direction for BronxWorks Legal Services programs, with a particular focus on a designated portfolio consisting of the immigration and domestic violence legal services programs. Responsible for program development, operation, and quality within the assigned portfolio and as directed by the vice president of legal services with respect to other programs within the department., • Supervise all staff attorneys within the assigned portfolio. Provide appropriate and timely training, coaching, mentoring, regular supervision, evaluation, and feedback., • Implement processes to ensure high standards of legal representation, client advocacy and effective supervision of all aspects of legal assistance. Ensure required program deliverables are timely met., • Develop and maintain practice guidance and templates, staff training, and ongoing professional development., • Develop and implement policies and procedures for best practices and service quality., • Develop metrics, reports, and dashboards to evaluate and communicate program performance against contract deliverables. Timely submit all required grant reporting. Timely address requests and recommendations from the continuous quality improvement specialist for the legal services department., • As needed, represent the legal services department and organization with funding agencies, provider networks and coalitions, and internal leadership groups., • Build relationships with BronxWorks programs, community organizations, advocates, government agencies, elected officials, and provider networks. Attend meetings, participate in networks and coalitions, and build partnerships to promote organizational, department, program, and client interests., • Ensure legal services personnel effectively collaborate with other BronxWorks programs and external resources to comprehensively address client needs., • May engage in direct client casework and legal representation, as may be appropriate and needed due to case complexity, legal importance, staffing vacancies, or other factors., • Oversee creation of program materials, such as reports, proposals, website content, annual impact report, social media, and similar content., • Collaborate with the vice president to co-facilitate department meetings, including setting agendas and leading discussions., • Admission to the New York State Bar in good standing or eligible for admission through reciprocity., • A minimum of 5 years of progressively responsible practice experience as an admitted attorney, including at least 2 years of experience supervising attorneys and paralegals., • Experience in immigration practice including citizenship applications, DACA, family petitions, adjustment of status to permanent resident, green card renewals, temporary protected status, petitions to remove conditions on permanent residency, U Visas, VAWA relief, and work authorization and renewal. Comprehensive knowledge of immigration law., • Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity., • Ability to effectively communicate with individuals from diverse backgrounds., • Excellent legal research, oral and written advocacy, analytical, and communication skills., • Strong leadership skills and a commitment to supporting, training, and mentoring staff., • Sound judgment, strategic, and driven towards continuous practice improvements and program development., • Proficiency in computer skills for database tracking, report preparation, communication, and administrative tasks., • Strong time-management and organizational skills., • Ability to work well independently and collaboratively in an interdisciplinary setting., • Fluency in Spanish is highly preferred. Equal Employment Opportunity BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description As an Eastern or Central Regional Director at SwiftX Inc., you will have a pivotal role in driving operational excellence and growth within your designated region. This leadership position is responsible for overseeing all aspects of regional operations, ensuring that our services are delivered efficiently and effectively while meeting the highest standards of customer satisfaction. In this role, you will work closely with cross-functional teams to enhance operational processes, optimize resource allocation and implement strategic initiatives that align with the company’s objectives. Central Region Director (Ideal cities) • Chicago, IL, • New York, NY Key Responsibilities: · Supervise and manage regional operations of delivery service providers (DSPs) and sorting centers, ensuring adherence to company standards and performance metrics. · Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks. · Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports. · Develop, implement, and monitor quality assurance procedures. · Analyze performance data and drive continuous improvement across all operational areas. · Coordinate cross-border logistics between China and international markets to ensure timely and efficient deliveries. · Lead budgeting, cost control, and key performance indicator (KPI) tracking for warehouse and delivery teams. · Conduct daily control meetings and team performance evaluations. · Recruit, onboard, and manage relationships with qualified DSPs. · Design and implement training programs to enhance service quality and operational performance. · Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization. · Supervise in-house and outsourced vehicle resources, ensuring optimal deployment. · Continuously optimize collection models, logistics processes, and resource planning. · Coordinate across internal departments and external partners for operational alignment. · Manage daily operational issues and respond effectively to emergencies. Qualifications: · Bachelor’s degree or equivalent experience required. · Professional fluency in Mandarin and English. · Minimum 3+ years of experience in last-mile delivery, 3PL logistics, and warehouse operations. · Proven leadership, problem-solving, and analytical skills. · The ability to thrive under pressure in a fast-paced, high-growth environment. Benefits • 7 PTO days, • 5 Paid Sick Leave Days, • 6 Paid Holidays, • 401K 100% Matching up to 2%, • 50% Medical insurance, 100% Dental and Vision Insurance

Job DescriptionLet’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking an experienced Program Director to lead operations at our newest permanent supportive housing program, which will provide housing for 39 individuals referred by the NYC Department of Homeless Services, and the remaining 70 units will be apartments for moderate-income households. This housing program aims to offer long-term residential care and around-the-clock supportive services within a community setting. The goal is to enhance residents' independence while ensuring their physical and emotional safety and well-being. The Program Director will be responsible for recruiting and leading a team of direct care and support staff responsible for the service delivery to a specialized population. The ideal candidate will bring a deep understanding of supportive housing, direct experience working with individuals diagnosed with co-occurring disorders and/or trauma, and a demonstrated commitment to empowering residents toward self-reliance and stability. Additionally, familiarity with relevant New York City agencies as well as funding sources is essential. RESPONSIBILITIES: • Oversee day-to-day operations of the supportive housing program, including implementation of the fiscal, programmatic, and administrative procedures, • Responsible for the overall direction, coordination and evaluation of the administrative, clinical, building maintenance, and residential services of the program, • Monitor program budget and contracts, and ensure that proper documentation is provided for all expenses and accounts, • Oversee the intake process and ensure the program is operating at full capacity at all times, • Provide 24-hour on-call crisis intervention when needed, • Provide training to staff on harm reduction, substance abuse, mental health, and trauma-informed care, • Ensure compliance with DOHMH contract and performance standards, • Responsible for the completion of various reports as required by DOHMH and The Doe Fund, • Provide supervision to clinical staff and ensure that staff are providing adequate supportive case management services to the residents, • Conduct performance evaluations on all supervisees, • Facilitate staff meetings, clinical meetings, and resident community meetings, • Conduct internal audits and quality assurance checks to ensure timely and accurate completion and submission of all required documentation, • Establish and maintain relationships with other agencies and community organizations, • Perform other duties as assigned QUALIFICATIONS: • A Master’s degree in Psychology, Mental Health Counseling, Social Work, or a relevant field, • At least 5 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse and/or in trauma settings, • Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques, • Strong leadership skills, including outstanding organizational and time management skills, • Demonstrated ability to inspire and motivate staff and residents, • Excellent clinical and case management skills, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development., • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License.

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job Description Title: Program Director Agency/Program: Freedom Village Status: Exempt, Full Time Hours Per Week: 35 Salary: $90,000 Supervisor: Chief Program Officer Start Date: ASAP Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will work full-time from the program site. Travel: Five days on-site per week and as needed. About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Freedom Village Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability. Role Summary The Program Director of Freedom Village is responsible for leadership and program oversight of the building’s staff and daily operations. They will provide overall leadership, direction, and supervision of Freedom Village’s staff and daily operations, ensuring a trauma-informed, disability-competent approach to services and community engagement. They will be responsible for ensuring the quality of supportive services, including case management, clinical care, and wellness programming; and will collaborate with executive management to develop policies, procedures, and protocols in alignment with organizational standards and best practices. The successful Program Director will build a culture of safety, inclusion, and respect for tenants and staff alike. The Program Director will also work closely with the Chief Program Officer, Finance and Quality Assurance, to ensure Freedom Village’s fiscal responsibility and compliance with all contractual, regulatory, and reporting requirements. Responsibilities * Monitor the quality of staff documentation, ensuring it is completed regularly and tracked in the agency database.Hire, train, supervise, and evaluate a multidisciplinary team including case managers, clinicians, and administrative staff * Provide individual supervision and facilitate regular team meetings * Ensure ongoing professional development, training, and performance management for staff * Support a positive and collaborative team culture grounded in accountability and empathy * Conduct regular case reviews and support staff in developing and updating Individual Service Plans (ISPs) * Monitor tenant engagement, service delivery, and care coordination to ensure needs are met * Review and approve service plans, incident reports, and crisis intervention strategies * Collaborate with tenants to support independence, self-advocacy, and community integration * Assist in the development and implementation of life-skills and workforce development programming, and other special projects/community events. Oversee the monthly programming calendar * Monitor program outcomes and key performance indicators; implement continuous quality improvement strategies * Prepare for and participate in audits, site visits, and inspections from oversight agencies. * Collaborate with the Facilities and Operations team to maintain a clean, safe, and functional environment * Partner with security, maintenance, and property management staff to respond to facility-related issues and emergencies * Participate in emergency planning, drills, and response protocols * Serve as a liaison to community partners, funders, and oversight agencies * Represent Freedom Village in external meetings, conferences, and advocacy efforts * Cultivate partnerships to enhance tenant services and overall program impact * Lead program enrollment and intake processes, including pre-release engagement and assessment of potential tenants * Ensure fidelity to trauma-informed, culturally responsive, and strength-based practices across the program * Oversee planning and implementation of workforce development services, life skills workshops, and community-based activities * Monitor and track tenant outcomes including housing retention, employment attainment, and training completion * Collaborate with evaluation and finance teams to collect data, prepare reports, and ensure grant compliance * Coordinate with property management to support housing stability and respond to tenant issues or potential lease violations * Facilitate regular staff meetings, trainings, and professional development opportunities. * Engage community stakeholders and represent the program at coalitions, community meetings, and partner events * Participate in agency-wide planning, equity initiatives, and events as required * Maintain documentation systems, records, and confidentiality in accordance with HIPAA and agency policies * Lead continuous improvement initiatives to refine program processes and elevate tenant success * Support the development of future programming and funding opportunities aligned with community needs Qualifications * Master’s Degree in Social Work, Public Administration, Human Services, or a related field * Minimum five (5) years of experience in a leadership or management role in supportive housing, domestic violence services, or a related setting * Experience working with individuals with disabilities, trauma survivors, and/or older adults * Demonstrated experience managing teams, budgets, contracts, and regulatory compliance * Knowledge of NYC and NYS housing and social service systems, including HUD, HRA, OTDA, and OCFS * Strong understanding of trauma-informed care, harm reduction, and housing-first principles * Excellent interpersonal, communication, and problem-solving skills * Proficiency in Microsoft Office and electronic case record systems * Ability to work independently, manage multiple priorities, and respond to crises * NYS LMSW, LCSW, LMHC, or similar clinical licensure preferred * Bilingual (English/Spanish or ASL) is a plus * Familiarity with supportive housing funding streams and performance-based contracts is preferred Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job Description JOB SUMMARY The Program Director is responsible for the overall operation and for the coordination of all therapeutic services. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Provides Clinical Services: • Directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Authorizes intake and discharge decisions. Oversee the intake and pre-placement process: interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitor’s counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Regularly directs meetings concerning clinical issues., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency and division policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP) on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommend changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers’ compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination., • Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight into the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and adherence to program philosophy and regulations., • Maintains accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost, stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., • Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans for corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident funds program. Develops internal money management procedures., • Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of residents and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., • Develops a program strategy for partnering with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities. ADDITIONAL TASKS: • Attend division meetings and planning meetings, as required., • May conduct regular inspections of residents’ rooms and living space., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or a member of an agency or division committee(s)., • Performs other job-related duties as assigned. RELATIONSHIP WITH OTHERS: This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Non-residential Directors may spend up to fifty percent of the workweek in the field traveling within the Greater New York area if in a non-residential program., • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do., • Ability to form teams to accomplish tasks. Master’s degree in Social Work, Psychology, or other human services field with three years of professional mental health experience working individuals experiencing trauma and mental health conditions including one year in an administrative or supervisory capacity. Residential treatment experience a plus.

Job DescriptionRegional Operations Manager, Tea Around Town About Tea Around Town & TopView Group Imagine an elegant tea room experience, but on a double-decker bus, charming its way through bustling city streets. That's Tea Around Town! Launched in 2023, we've quickly become a sensation, gracing the pages of NBC News and Time Out. Our mission is to deliver world-class, white-glove service, consistently, while seamlessly blending demanding schedules with cost efficiency. We're part of TopView Group, a dynamic and rapidly expanding global experiences company. Powered by our in-house technology, our diverse portfolio includes hop-on hop-off bus tours in iconic cities like NYC and London, unique events such as the North Pole Express, scenic cruises, bike rentals, walking tours, and attraction passes. We thrive in a fast-paced, entrepreneurial environment, constantly expanding our horizons both vertically and horizontally. If you're an entrepreneurial spirit ready to innovate and grow, you'll feel right at home. About the Role: Regional Operations Manager Are you a highly motivated and experienced operations leader with a passion for delivering exceptional guest experiences? Do you excel at driving efficiency and managing multi-location operations in a fast-paced, dynamic environment? As our Regional Operations Manager for Tea Around Town, you'll be the linchpin of our operational success. You'll be fully accountable for the entire Tea Around Town experience, from ensuring flawless execution of every detail to optimizing operational efficiency. Reporting directly to the Director of Operations, you'll play a pivotal role in supporting our ambitious growth plans, leading cross-functional teams, and guaranteeing the seamless delivery of our unique mobile tea room experience. The ideal candidate isn't just a strategic thinker; you possess an exceptional eye for detail and a proven track record of optimizing operational excellence within upscale, multi-location food & beverage or hospitality environments. If you're ready to make a significant impact on a rapidly growing, innovative brand, we want to hear from you! Key Responsibilities: • Oversee and Elevate the Entire Experience: Take full ownership of all Tea Around Town operations (both front and back of house) across 5-6 markets, ensuring flawless product execution and consistently delivering a world-class, white-glove experience on every single trip., • Drive Financial Performance: Analyze daily, weekly, and monthly reports to proactively manage labor, inventory, and cost controls, consistently achieving cost efficiency and exceeding product financial goals for each assigned location., • Financial Stewardship: Collaborate closely with the finance team to develop and manage operational budgets, monitor expenditures, identify cost-saving opportunities, and uphold financial discipline., • Lead and Develop High-Performing Teams: Recruit, hire, train, schedule, manage, and continuously monitor and optimize the performance of all operational staff, fostering a culture of excellence and accountability., • Optimize Operational Efficiency & Scalability: Develop and streamline procedures and processes to support rapid product scalability. Identify bottlenecks and inefficiencies, proposing and implementing enhancements to maximize resource utilization and increase cost efficiency., • Strategic Vendor Management: Manage all operations for assigned locations, including oversight of internal teams and performance management of key vendors such as the caterer, maintenance facility. Ensure vendors meet service expectations and cost targets; identify and onboard new vendors as needed to maintain operational excellence., • Collaborate for Success: Work seamlessly with cross-functional teams across the organization to execute product changes, promotions, press events, and new product launches, fostering productive relationships and promoting inter-departmental synergy., • Enhance Customer Satisfaction: Proactively gather and analyze customer feedback from various channels, translating insights into actionable changes to continuously improve the customer experience., • Uphold Uncompromising Standards: Ensure consistent adherence to Tea Around Town's high standards of food quality, service, and guest experience. Refine quality assurance procedures, identify gaps, and implement timely corrective actions., • Manage Inventory & Mitigate Risk: Oversee meticulous inventory management through regular cycle counts and maintenance activities, ensuring accuracy. Identify potential operational risks and develop robust contingency plans to ensure business continuity. Requirements: • Education: Bachelor's degree in Business Administration, Restaurant/Hospitality Management, or a related field., • Experience: A minimum of 10 years of management experience in multi-location, upscale chain restaurants or high-volume food & beverage operations., • Hands-On Leadership: A highly hands-on approach with strong, decisive problem-solving capabilities, even under pressure., • Data-Driven Decisions: Demonstrated ability to leverage data and analytics to inform strategic decisions and drive operational improvements., • Adaptability: Proven ability to thrive in a fast-paced, dynamic environment and swiftly adapt to evolving business needs., • Team Leadership: Exceptional abilities in building, motivating, and leading high-performing operational teams., • Communication & Organization: Excellent communication skills (written and verbal), strong organizational abilities, and meticulous attention to detail., • Availability: Work 50+ hours a week, including weekends and holidays, as needed to support operations., • Travel: Ability to travel 50% of the time across your assigned territory., • Location: This position is based in New York, with the specific territory to be assigned. Why Join Tea Around Town? Joining Tea Around Town means becoming part of an innovative and rapidly expanding brand within the successful TopView Group. We offer a unique, high-end hospitality experience that's truly one-of-a-kind. We value entrepreneurial spirit, growth, and continuous improvement. We offer a competitive compensation package that includes: • Salary up to $135,000 base plus bonus!, • Paid Time Off, • Comprehensive Health Insurance (Medical, Dental, Vision) jvkpcdunC0

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description The Director of Social Services ensures quality care and oversees the Clinical and Social Services functions of the shelter according to DHS regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Director of Social Services provides supervision to the Intake Services and Case Management Teams and works with the Program Director to develop, implement, track, report, and evaluate measurable outcomes. The salary range is $60k-$65K. RESPONSIBILITIES: • Assist the Program Director with the administration of the program, • Effectively manage the entire building in the absence of the Program Director, • Oversee the day-to-day operations of the Social Service program, • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members, • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Facilitate interdepartmental communication and conduct social service staff meetings, • Attend meetings with funders or outside agencies., • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • Liaise with DHS Intake Center and DHS Management, • Develop and implement a system to ensure that clients maintain their medication compliance on a weekly basis., • Develop program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Plan and organize program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Review analysis of program and demographic client data to make program improvements., • Communicate with peers at other Acacia Network Shelters on issue related to client progress and best practices., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Ensure housing and performance outcomes are met on a monthly/quarterly/annual basis., • Monitor and track clients housing placements, medical compliance and Individual Service Plans., • Conduct periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints)., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work. performance (i.e. identify training needs, professional development, ect.), • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Conduct case conferences with difficult to engage clients and relevant Case Manager and/or Housing Specialist., • Submit accurate DHS and ACACIA’s monthly reports to Program Director for review in a timely manner., • Organize onsite and offsite training opportunities for professional development of staff., • Troubleshoot client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Review, sign and submit timesheets for all direct reports., • Complete incident reports to relevant parties to properly and timely record any incident., • Report all incident that may subject Acacia Network to liability to the Program Director., • Bachelors Degree in Human Services or related field, required (Master’s Degree in Social Work or related field, preferred), • Five (5+) years of experience with homeless population or special needs population (mental illness, substance abuse, HIV, etc..), • Three (3+) years must be in a managerial position, • Successful completion of SIFI (Seminar in Field Instruction) preferred.

Job Description:\n\nInstitute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Program Director (PD), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the VP and SVP of Shelters, a Program Dir. is someone primarily responsible for having overall responsibility for the operations of one of our eight Transitional Service facilities (Shelters), coordinating all aspects of operations, clinical components, and interfaces with DHS, helping to adhere to all DHS, NYS, and NYC regulations affecting shelter operations. MIN. ROLE REQUIREMENTS & PREFERENCES:LOCATION: Brooklyn, NY 11201 + Available Monday to Friday – Shift: Days & Hours TBD EDU/EXP: degree options below MUST be majored in the following mental health discipline fields… nursing, rehabilitation counseling, social work, psychology, or education with counseling, rehab counseling, recreation/recreation therapy, sociology, occupational therapy, and/or community mental health, as secondary options – preferably in a shelter settingDoctoral Degree and 3+ years of progressive supervisory in a human service setting exp.MA Degree and 3+ years of supervisory in a human services setting exp.Certifications: CPR & First Aid ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:Ability to make reasonable and sound evaluative judgment callsAbility to stand, stoop, bend, sit, and stretch for long periods of timeAbility to effectively use computer software such as MS Word and OutlookAbility to consistently report for work as scheduled, being on-call if neededStrong financial/accounting skills sufficient to manage the program’s budgetKnowledge of the causes and processes of mental illness and substance abuse disorderAbility to perform medium to heavy manual labor, including lifting objects weighing up to 20+ lbsAbility to work in a setting with diverse individuals with mental illness and/or behavioral disordersStrong problem-identification and solving skills with an awareness of self and one’s impact on othersAbility to work independently and as a team, to conform to all applicable safety and accountability measuresStrong organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)Strong presentation skills (g. prepare and deliver a written or spoken presentation with supporting materials)Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatoryAbility to continually learn and apply knowledge with a willingness to participate in in-service training and development activitiesAbility to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without promptingAbility to read, learn, analyze, interpret, and comply with all corresponding state and city regulations, policies, and procedures regarding human-clinical services (e.g. general business periodicals and reports, professional journals, financial reports, legal documents, and/or technical procedures)Knowledge of the mgmt. process and skills, especially as it applies to non-profit orgs. (e.g. plan, schedule, assign, and direct work; appraise and discipline performance; select, train, and develop employees, directing employees toward desired objectives; delegate, motivate, and control the essential work functions like developing performance standards, measuring results, taking corrective action)Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... P.D. CLINICAL/CONSUMER TASKS:Foster the development of consumer involvement committees for clinicsOversee the periodic testing of the clinic/facility’s emergency and business continuity plansManage resident/consumer funds program, developing internal money management proceduresReview nonverbal and verbal crisis intervention techniques and procedures with residents and staffMonitor census, entitlements, and collections to maximize clinic revenue, maintaining census at expected occupancy levelsIdentify all residents who may require an extension of stay approval from DHS and supervise the submission of related filingsImmediately report all incidents, allegations of abuse, or sensitive situations, completing incident reports in accordance with agency policyDevelop a program strategy for working with consumers and families and develop activities that foster program consumer and family cooperation and coordinationProvide clinical supervision to the Intake Coordinators, Substance Abuse Counselor, Employment Specialist, Recreation/Exercise Specialist, Recovery Specialist, and Peer CounselorsConduct trainings on clinical subjects, charting, fire safety plans, fire drills, emergency plans, and procedures, building security, volunteers, and interns, and site-specific exposure control planPlan clinic/facility-wide activities (e.g. setting objectives, developing strategies to meet business goals, budgeting, developing policies and procedures, and organizing the functions necessary to accomplish the mission of ICL as addressed by Transitional Residence for Veterans)Oversee the delivery of program services to residents, and the development, implementation, and review of the NYS Opioid Overdose Prevention Program (NYSOOPP) with treatment plans to address issues of homelessness, joblessness, mental illness, and substance abuseRegularly direct the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plan reviews, assessments, medical records, and progress notes, holding responsibility for the accuracy of data entered into a computer database or manual recordsProvide clinical oversight of program assessment and services provided by the staff to residents to ensure the quality of the services and to ensure that services meet or exceed regulatory guidelines, monitoring counseling performed by staff either individually with a resident or in groups to evaluate the quality of the serviceConduct regular maintenance inspections of resident rooms, vehicles, and property at clinics to ensure cleanliness, accountability, and serviceability, establishing key internal control procedures to ensure the safety, security, functionality, and well-kept appearance of the clinic/facility and reporting repairs that need to be made to the Dir. of Real Property Operations P.D. STAFF SUPERVISORY TASKS:Educate staff on the benefits and levels of consumer and family involvementManage staff accident reports and initial submission of workers' compensation claims to the ICL HR Dept.Schedule staff to attend both in-service and other trainings provided by vendors, ensuring that staff have attendedRecommend disciplinary action for staff whose negligence results in ICL property becoming lost, stolen, missing, or damagedEnsure staff compliance with all applicable Federal and State laws, regulations, and Dept. of Homeless Services and Veteran’s Admin. policies and proceduresConduct length of stay reviews in the weekly supervisory meeting with program managers, associate program managers, case managers, case manager supervisors, and peer counseling staffEnsure staff is obtaining all info, such as medical, psychological, and social factors contributing to the resident’s situation, and evaluating the resident's capabilities, strengths, needs, and preferencesMonitor staff morale and the climate of the work environment to stop or eliminate employee discrimination and/or harassment of any kind, forwarding all complaints to the HR Dept. to further investigate the complaint (as directed)Monitor staff accrual totals, approve or recommend approval of employee requests for time off, notify the HR Dept. when an employee should be placed on or taken off Family and Medical Leave (FMLA)., maintain contact with staff while out on FMLAConduct staff supervision, ensuring staff compliance with the agency's time and attendance policy, per the maintenance of work schedules created and maintained, managing the completion of time clock edits of staff within the suspense established by the ICL HR Dept.Manage the completion of staff performance evaluations, recommending staff for the employee recognition award or promotion and/or disciplinary action reports for those out of compliance in accordance with agency and division policy (ie: disciplinary counseling or termination if needed)Establish and maintain staff assignments, review and recommend changes to authorized positions and personnel budget, submit Requests for Personnel (RFP) on vacant staff position(s), and interview candidates for employment in accordance with agency policy and employment lawsRegularly direct meetings informing staff of concerning clinical issues, types of clinical services, recreational activities, community resources, and ICL programs available, ensuring staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident P.D. ADMINISTRATIVE & Q.A. TASKSIssue monthly reports characterizing the resident population by length of stayEffectively and efficiently respond to questions from employees, board members, and members of the communityDevelop a program mission statement and program goals that support the division and agency mission statements and goalsOversee administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking of office suppliesProvide administrative supervision to the Program Managers, Entitlements Counselor/Specialist, Facility Management Supervisor, and Office ManagerReview drafts, procedures, plans of corrective action, and business, incident, and program evaluation reports, addressing areas that need improvementCoordinate with the Dept. of Quality Assurance and Improvement and the depts in the Admin. Division in HR for staff assistance in the preparation for an auditReview job descriptions, and conduct employment interviews that meet federal, state, and agency regulatory guidelines, forwarding required HR docs to proceed with employmentDemonstrate willingness and ability to use and oversee the use of ICL-supplied equipment during business (e.g. computers, cell phones, telephone, vehicles, fax, vehicles, etc.)Ensure the distribution and collection of resident evaluation surveys and other program evaluation materials, ensuring that the findings of such efforts are made available to persons served and staffCollect data and keep documentation on vacancy, admissions, discharges, infractions, incidents, and illnesses daily and gather from staff monthly statistics on service utilization and referral sourcesMaintain accountability and serviceability of all ICL property assigned to the program, including vehicles, reporting lost stolen, missing, or damaged property in accordance with ICL policy, conducting initial investigations of propertyReview info collected from the program utilization review process on a quarterly basis, paying particular attention to an aggregate review of unsuccessful and delayed discharges, and preliminarily determine the full scope of onsite services and offsite linkages that may be missing from the services mixExercise control over the program budget through planning, prioritizing spending, and monitoring of the ICL spending patterns by approving/denying all staff financial requests and purchase orders of supplies and equipment, then submitting approved purchase orders and requests to the supervisor for approval, properly securing all property and equipment needs P.D. COMMUNITY RELATION TASKS:Maybe the chairperson or member of an agency or division committee(s)Present info to the board of directors, management, employees, and/or public group(s)Involved in hosting visitors from the community, regulatory offices, and/or other agencies as neededPromote effective partnerships with the Dept. of Homeless Services and the Veteran’s AdministrationEducate staff and residents on the importance of a constructive relationship with local elected officials, community boards, and citizensCooperate with other orgs. in the development of understanding and interest in participating in long-range plans to address the needs of vets who are homelessPromote the benefits and role of Transitional Residence for Veterans in the local community, acting and maintaining as a liaison between local elected officials and community boards, educating citizens in the community on vet issues as they relate to housing and employmentConduct an ongoing review of existing linkages with community providers and seek to extend the program’s linkages to improve the effectiveness and quality of the program, ensuring the data is reviewed and refined in focus groups with case managers and the residence advisory council to determine whether the info can be used to create a plan of action or, as necessary, advocacy to obtain additional service resourcesPerform other job-related tasks as assigned in an organized and detail-oriented manner…Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily, reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!PAID Orientation and Training + UnionChoice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)Life & AD&D Insurance + Medical Flexible SpendingMental Health Services and ProvidersEducational & Parental LeaveTuition & Work-Life AssistanceCommuter Benefits PlanEmployee Assistance ProgramMatching 403B (non-profit)Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.Discounts on select ticketed purchases provided by Plum BenefitsAnd many more…

Job DescriptionDescription: Position Summary Lincoln Electric Products Co. Inc. is seeking a highly motivated and experienced Operations Manager to join our team in Union, NJ. This individual will play a critical role in overseeing the daily operations of the assembly department, driving efficiency, and ensuring the seamless execution of organizational goals. The Operations Manager will work collaboratively across departments to enhance productivity, implement process improvements, and contribute to the overall success of the business. While this role primarily operates Monday through Friday, occasional Saturday work may be required based on business demands. This full-time, exempt position reports directly to Director of Operations and involves a hands-on approach. Working Conditions: Office/Shop Environment Primary Job Function: · The Low-Voltage Switchboard Assembly Operations Manager oversees the factory's production and assembly of low-voltage switchgear systems. · This includes managing operations and personnel involved in the assembly process to ensure efficient production, high-quality output, and timely delivery. · The role demands strong leadership, operational expertise, and a focus on continuous improvement in a unionized manufacturing environment. Key Job Responsibilities: • Production Planning: The Operations Manager is responsible for developing production plans, scheduling work activities, and ensuring the availability of necessary resources, such as materials, tools, and equipment, to meet production targets., • Quality Control: They are responsible for implementing quality control measures and ensuring that all assembled switchgear systems meet the required standards and specifications. This includes conducting regular inspections, tests, and audits to identify and address any quality issues., • Process Improvement: The Operations Manager continually looks for opportunities to improve the assembly process, optimize workflow, and enhance productivity. They may collaborate with engineering teams to implement process enhancements, introduce automation, or streamline operations., • Team Management: This role involves leading and supervising a team of assembly technicians and operators. The Operations Manager provides guidance, training, and support to ensure that employees perform their tasks effectively and efficiently., • Safety and Compliance: They are responsible for enforcing safety protocols and ensuring compliance with relevant industry regulations and standards. This includes maintaining a safe work environment, conducting safety training, and addressing any safety concerns or incidents., • Inventory Management: The Operations Manager oversees inventory levels, ensures the availability of required components and materials, and helps manage stock control to avoid shortages or excesses., • Collaboration and Communication: They collaborate with other departments, such as engineering, procurement, and quality assurance, to coordinate activities and address any cross-functional issues. Effective communication with stakeholders, such as customers and suppliers, is also essential., • Performance Monitoring and Reporting: The Operations Manager tracks production performance, monitors key performance indicators (KPIs), and prepares regular reports to evaluate productivity, quality, and other relevant metrics. They analyze data and provide recommendations for improvement., • Experience working in a union shop and familiarity with union labor laws should be preferred. Requirements: Job Requirements: · 3-5+ years of working experience in custom metal fabrication electrical equipment in an industrial setting. · Ability to read blueprints, bill of material (BOM’s), schematics, diagrams, and technical orders to determine best methods and sequences of product assembly. · An effective leader who can help level load the factory and has the ability to plan a lookout for 3-4 weeks so that the company’s overhead expenses for overtime in the shop stay within budget. · Should be a Team Player and an Inclusive Leader. · Knowledge about hand tools and measuring devices. · Knowledge of Low Voltage or Medium Voltage Switchgear or components. · Should have a very good understanding of Operational Excellence process improvements. · Ability to work in a loud environment. Education: • A bachelor’s degree in engineering., • Certification in Six Sigma or other process improvement methodologies is preferred.

Job Description Company Overview: Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory, and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit . Program Description: Funded by the New York City Department of Health and Mental Hygiene (NYC DOHMH), the Harlem Health Advocacy Partners (HHAP) program aims to improve the health of NYC residents by supporting access to health and social services to which they are entitled, providing health coaching to individuals to increase self-efficacy for healthy behavioral changes and disease management, building community capacity to seek and/or create healthy conditions and acceptable services through advocacy to government and other service providers, and providing Group Wellness Activities and high-quality educational workshops. Position Summary: PHS seeks an HHAP Program Manager to oversee the day-to-day efforts of this grant, including staff management, engagement efforts with partners, overseeing community advocacy and outreach efforts, and ensuring that health equity is promoted throughout all the program’s objectives. The Program Manager will report to the Director, Community Health and Nutrition Access (CHANA), and work closely with the HHAP coordination team that includes the Deputy Director, CHANA; Senior Program Manager, Food Initiatives; Senior Program Manager, Healthcare-Community Partnerships; CHW Supervisors, HHAP; and the Operations Coordinator, HHAP. Duties and Responsibilities: • Program Planning, Management, and Implementation – Oversee program management and work collaboratively with the HHAP coordination team to implement the program in East and Central Harlem., • Oversee strategy and activities for outreach and partner collaborations with the goal of promoting enrollment in the program., • Coordinate outreach activities and events, using the outreach workplan to guide activities., • Identify new outreach opportunities. Connect with stakeholders (property management office leaders, health care partners, community-based organizations, etc.) to organize outreach activities. Share and conduct follow-up as needed to ensure logistics are finalized., • Oversee the scheduling and assigning of outreach activities to CHWs., • Attend events hosted by the program in the community., • Meet regularly with community partners to discuss progress on outreach, new ideas and strategies, and additional needs such more materials, language needs, etc., • Work closely with, cultivate new and maintain existing collaborations with healthcare partners, community-based organization partners, and other community leaders/stakeholders in East Harlem with the goal of increasing partner referrals to the program., • Oversee Health Coaching/ One-on-One Assistance Implementation., • Work closely with the CHW Supervisors to oversee the implementation of Health Coaching and one-on-one education and referral support by CHWs., • Maintain accessible directory of local partner and referral resources for CHWs to access, and support CHWs to utilize Unite Us for in-bound and out-bound referrals., • If gaps in service needs are identified by CHWs, work with the HHAP team and partners to find solutions for gaps., • Oversee wellness workshop implementation., • Oversee process for scheduling and organizing wellness workshops at the developments, including CHW assignments and calendar., • Maintain up-to-date list of available workshop topics for CHWs to conduct at developments., • Review workshop requests from CHWs. Reach out to partners to confirm availability to conduct workshops or confirm internal capacity to present on the topic. Coordinate with CHWs to confirm scheduling., • Provide final sign-off on all internally developed workshop content and materials., • For new workshop topic requests, identify and reach out to partners with content experience to arrange new workshops or coordinate with the HHAP team to have the content developed internally., • Oversee Advocacy/ Campaign Activities Implementation., • Work closely with the Sr. Program Manager, Food Initiatives, to oversee implementation of advocacy and campaign activities., • Work with CHW Supervisors to manage and assign CHW roles in implementing advocacy campaigns., • Staff Supervision and Human Resources Management - Manage HHAP program staff oversight, recruitment, training, and ongoing supervision., • Provide direct supervision for Operations Coordinator and CHW Supervisors. Monitor staff performance and productivity and conduct regular supervision meetings., • Oversee performance management for the HHAP team and support CHW Supervisors to monitor CHW performance and adherence to the program’s protocols. Develop and implement process for field observation and work with Supervisors to address issues and gaps in training., • Complete annual performance review process and work with HR to handle any staff concerns as needed., • Oversee hiring and onboarding process for CHWs and Supervisors, including recruiting for open positions, onboarding new hires using customized checklists, implementing a structured shadowing process, and ensuring all necessary trainings for new hires are completed., • Oversee training for the HHAP team., • Manage the list of required and optional trainings for CHWs. Ensure any trainings that should be completed annually are scheduled throughout the year., • Identify and schedule training and train-the-trainer opportunities for the team to fill gaps as needed., • Create, maintain, organize, and update training materials as needed (including desk aids for key info, process flow charts, health coaching training, best practices)., • Quality Assurance and Maintenance – Monitor program data and oversee the tracking of program activities, ensuring quality of all data collected., • Regularly monitor program data in collaboration with the HHAP coordination and Quality and Evaluation teams, including the development and maintenance of Salesforce Dashboards., • Oversee the development of program materials and templates (such as event trackers, surveys, pre-screening form, sign-in sheets, etc.) and update as needed., • Oversee the collection and tracking of program activities on Forms, SharePoint, and Salesforce (event forms, leads, sign-in sheets, etc.) and ensure processes and protocols for tracking, storing, and quality control of program information., • Grant management – Support grant management of the program., • Support strategic workplans for the program, as required by DOHMH, including the Outreach Workplan and the Educational Workshops & Group Wellness Plan., • Support development of the Advocacy Workplan and quarterly advocacy reports in collaboration with the Senior Program Manager, Food Initiatives., • Draft monthly activity reports using DOHMH template., • Assemble supporting documentation required for the quarterly vouchers., • Funder and Partner Communication, • Act as primary contact for partners and NYCHA requests., • Act as a contact for NYC DOHMH and work closely with their team on strategy, data evaluation, and program implementation., • Represent the program in strategic planning meetings with DOHMH, NYCHA, other funded CBOs, and other relevant meetings., • Maintain current knowledge of community health, chronic disease management, and information relevant to the HHAP program., • Attend in-person meetings and events as needed., • Work successfully in the office and in the community, with some remote work expected., • Other duties as assigned by the program. Qualifications and Skills: • B.A. or B.S. degree or higher., • Minimum of 2-3 years’ experience in public health with coursework in community engagement and outreach, community health or related field preferred., • Experience working in East and Central Harlem and with NYCHA residents preferred., • Experience managing a program/ project and team., • Experience directly supervising staff (CHW supervision a plus)., • Ability to work on-site or in the Harlem Community at least 3 days per week. Some weekend and evening in-person hours are required., • Residency in East Harlem preferred., • Bilingual in Spanish or Chinese (Mandarin/ Cantonese) preferred., • Excellent communication skills (written, oral, listening, and public speaking)., • Must be organized, detail-oriented, and able to work independently., • In depth understanding of the East and Central Harlem community (residency in East or Central Harlem is preferred)., • Ability to thrive in a work environment that is respectful, goal-oriented, and focused, and yet is dedicated to achieving work-life balance., • Dedicated to helping improve the lives of disenfranchised and marginalized communities., • Excellent team player with the ability to be flexible, work collaboratively both internally and externally and engage in consensus-based decision making., • Possesses good people and cultural competency skills., • Must be very organized, detail-oriented, and able to work independently and take ownership of tasks., • Ability for excellent communication (listening, written, oral, and public speaking)., • Fluent in computer operations with good data entry skills., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans. 9am-5pm Monday to Friday 35 hours

Job DescriptionJob Summary: The DSS will coordinate the program scope of services required by DHS. Provide direct supervision and weekly team meeting with the Site Director, case management team and operations personnel. Complete and forward required reports and housing placement statistics to DHS on a timely basis. Duties: Manage and monitor all aspects of program based on DHS contractual requirements Execute the implementation of required delivery of services to adult homeless families residing in the shelter. Coordinates the work of the Social Service team to ensure effective service delivery to clients. Schedules Multi-disciplinary teams at the site to optimize staff availability to clients and staff access to on site services. Over sees the day to day operations to ensure new intakes and move outs are coordinate with efficiency. Hires, orients, supervises, and disciplines the onsite case management team Conducts quality assurance spot checks (e.g., sitting in on a Caseworkers group) on a regular basis. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy. Reports monthly to Senior Praxis Management on agency adherence to Quality Assurance Utilization Review Plan and makes recommendations for improvements. Oversees the disposition of all client complaints, ensuring timely and fair resolution. Conducts Resident meetings, when applicable, to keep residents abreast of developments. Administers Praxis & DHS Code of conduct policies. Prepares Ensures readiness for audits by DHS, OTDA and other Governmental agencies Conducts monthly staff meetings with all multi-disciplinary teams, consisting of Social service, security and operations. Is on call 24 hours a day/seven days a week in case of emergencies. Enforces Program Operations building protocol, ensure that incident reports are filled properly and on time with DHS and internal departments. Submits reports on a timely basis to all required parties. Attends Community Board meetings to cultivate trusting relationships with community members. Attends all required trainings and meetings. Performs any other duties, as required by supervisor. Qualifications: Education: MSW, LMSW or equivalent experience required. Experience: Relevant experience of five years or more with disenfranchised population, supervisory experience preferred. Skills: Commitment to working with homeless adult families Computer literacy; Microsoft Office Suite preferred. Fluency in Spanish a plus. ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE: I understand the above job description as an accurate presentation of my job performance expectations.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Director of Social Services Reports To: Vice President Location: 87-02 23rd Avenue, Queens, NY 11369 What The Director of Social Services Does: • Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager., • Monitor and track client intakes and move-outs utilizing DHS rosters to update the Kings Inn Master roster daily., • Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS., • Review and update ACS client rosters., • Meet with community agencies to assist with high risk case conferences as needed., • Maintain professional relationships with clients and client confidentiality., • Communicate with peers in other CAMBA programs on issues related to client progress., • Understand all aspects of contract requirements and communicates this understanding to staff., • Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options)., • Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements)., • Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies., • Conduct weekly client progress reviews with staff., • Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Respond to critical incidences that require immediate attention., • Access client data using various tracking and program databases (i.e. - Client Tracking System (CTS), New York City Way, 4002 System)., • Prepare contract reports and statistical information for both CAMBA management and funder use., • Assist in the analysis of program and demographic data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Assist the Senior Program Manager in providing oversight for all aspects of the program in his/her absence., • Confer with the Senior Program Manager, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Attend staff/funder/outside agency meetings as requested., • Facilitate weekly meetings with social service staff to address client issues and progress., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • May develop appropriate marketing material and marketing/outreach strategies for the program., • May network both within and outside CAMBA to expand client recruitment and opportunities for client success., • Bachelor’s degree w/five (5) years of relevant experience in social services, or, • Two years of relevant experience in shelter settings and DHS experience/ knowledge., • Required Skills: Managerial, Analytical, Change Management, Interpersonal, Organizational Support, Project Management, Stakeholder Service, Technical, Problem-solving, Interpersonal, Strategic Thinking/Planning, and Communication skills., • On call 24 hours a day, 7 days a week., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 4igjL78ozL

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Landing Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 169 families who are in a transitional residence program for homeless families. The three story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Director of Social Services Reports To: Vice President Location: 94-00 Ditmars Blvd Elmhurst NY 11369 What The Director of Social Services Does: • Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager., • Monitor and track client intakes and move-outs utilizing DHS rosters to update the Landing master roster daily., • Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS., • Review and update ACS client rosters., • Meet with community agencies to assist with high risk case conferences as needed., • Maintain professional relationships with clients and client confidentiality., • Communicate with peers in other CAMBA programs on issues related to client progress., • Understand all aspects of contract requirements and communicates this understanding to staff., • Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options)., • Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements)., • Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies., • Conduct weekly client progress reviews with staff., • Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Respond to critical incidences that require immediate attention., • Access client data using various tracking and program databases (i.e. - Client Tracking System (CTS), New York City Way, 4002 System)., • Prepare contract reports and statistical information for both CAMBA management and funder use., • Assist in the analysis of program and demographic data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Assist the Vice-President in providing oversight for all aspects of the program in his/her absence., • Confer with the Vice-President, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Attend staff/funder/outside agency meetings as requested., • Facilitate weekly meetings with social service staff to address client issues and progress., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • May develop appropriate marketing material and marketing/outreach strategies for the program., • May network both within and outside CAMBA to expand client recruitment and opportunities for client success., • May have direct client service/program responsibilities in addition to the above., • Bachelor’s degree w/five (5) years of relevant experience working in shelter settings and DHS experience/ knowledge or, • Two (2) years of supervisory experience., • Good written & verbal communication, and interpersonal skills., • Proficiency in Outlook, Word, and Excel., • Strong Computer literacy in other Microsoft Office Suite products., • Ability to balance shifting priorities and keep track of multiple tasks and deadlines. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ofUBd1CjUX

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Staten Island Justice Center is seeking a Senior Program Manager, Family Enrichment Center. Reporting to the Deputy Project Director, the Senior Program Manager will oversee day to day operations of the Family Enrichment Center (FEC) funded by the New York City Administration for Children Services (ACS). FECs represent one of ACS’ approaches to supporting child and family well-being and strong communities, build on family and community strengths, are guided by the community’s interests, dreams, goals, and desires, and do so without being intrusive or using a case management approach. FECs do not follow a traditional social service delivery approach. They are 100% voluntary, safe spaces that welcome all, and respect each person’s privacy and their ability to decide how, when, and how often to interact with an FEC. The Senior Program Manager will ensure the FEC is run with fidelity to the model, serve as a liaison to ACS , and co-design and co-implement strategies. Responsibilities include but are not limited to: • Identify community members through a series of virtual and in-person meetings who are interested in being part of the FEC and engage them in discussions about community needs, assets, and strengths to inform FEC vision and offerings;, • Help the community to identify and secure a physical space for the FEC and ensuring that the space is co-designed with the community to be a welcoming, encouraging, and positive environment;, • Bring the model of co-design to life by ensuring that members have substantial roles in creating a vision for the FEC and designing offerings that promote one or more of the seven family protective factors (Resilience, Relationships, Knowledge, Support, Communication, Economic Mobility, and Community);, • Develop and support an Advisory Council/Board of FEC members to guide the strategic vision for the FEC, manage the FEC budget, and participate in management decisions, reviewing financial reports, and other activities;, • Manage the hiring, training, and coaching of FEC staff/team members and provide supervision and ongoing support;, • Create a culture of equity, collaboration, and non-hierarchical decision making among staff, FEC members, and Advisory Council /Board members and ensure that the FEC is known as an entity separate from the contractor, not marketed as a “program” of the contractor, and that the contractor allows the community to create its own FEC identity;, • Maintain consistent communication with the New York City Administration for Children Services (ACS) Division of Child and Family Well-Being team to discuss progress and ensure that all contractual responsibilities are being adhered to;, • Leverage additional resources through in-kind donations, pro-bono services, and additional funding opportunities;, • Support ongoing quality assurance and quality improvement to assess the FEC impact and ensure fidelity to frameworks of equity, co-design, Appreciative Inquiry (AI), and protective factors by working with FEC members, ACS representatives, contracted agency staff, and/or consultants, • Participate and engage the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city;, • Participate in SIJC all-staff meetings, committees, and staff development activities;, • Attend SIJC/FEC events or community meetings after hours or on weekends; and, • Additional tasks as necessary. Qualifications: A Master’s degree and five years of professional experience, or a Bachelor’s degree and seven years of professional experience, or a high school diploma and at least eleven years of professional experience is required, equivalent lived experience is strongly preferred. Additionally, 3-4 years of relevant supervisory experience is preferred. Bilingual English/Spanish is strongly preferred. Experience with project management, developing internal policies, allocating resources, and managing staff towards deadlines and performance goals required. Candidate should have a track record of engaging in on-the-ground community-based work and must embody and create a welcoming culture of creativity, flexibility, community and social justice. Relevant experience includes managerial and/or leadership roles in community organizing, community-led programs, coalitions, or other community-driven service delivery. Candidates should be from or have deep connection with the community they will be serving. Additional preferred qualifications include:, • Knowledge of, lived experience in, and commitment to the FEC community;, • Outstanding community organizing, collaboration, and advocacy skills;, • Knowledge of one or more of the FEC frameworks (equity, co-design, Appreciative Inquiry, Family Protective Factors) or other frameworks/approaches with similar components;, • Knowledge of – and commitment to – the Staten Island Northshore communities;, • Management skills in collaborative team environments that includes supporting paid and volunteer team members, managing budgets, and monitoring milestones and outcomes;, • Commitment to and ability to implement strategies related to cultural competency, equity, and diversity and inclusion;, • Strong interpersonal skills, facilitation skills, and the ability to connect with people with diverse and intersecting identities; and Position Location: Staten Island, NY. Compensation: The compensation range for this position is $79,800 - $86,610 and is commensurate with experience. Note: This position is part of the Staten Island Justice Center’s senior leadership team and carries the outward-facing title of Director of the Fairness and Equity Center (FEC), as required by the program’s funder. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR PAXfOrlcL5

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Center for Justice Innovation (the Center) works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. Since 2011, the Brownsville Community Justice Center (BCJC), an operating project of the Center, has worked to address systemic inequality, enhance public safety, and create opportunities for residents to lead in building a safer, more equitable community. The Neighborhood Safety Collective (NSC) builds on BCJC’s decade of community-driven work, serving as a platform for residents, government partners, and community stakeholders to co-design and implement initiatives that improve safety, foster economic opportunity, and reduce reliance on the justice system. BCJC is seeking a Program Manager of Community Healing. Reporting to the Project Director, the Program Manager is a senior leadership role responsible for overseeing the BCJCs' social work team and advancing high-quality, trauma-informed, and justice-centered case management practices. Working in close collaboration with the Community Initiatives team, this position ensures that youth and community participants receive holistic, supportive services that foster personal growth, stability, and long-term success. The Program Manager provides supervision, coaching, and thought leadership to a team of social workers, case managers, mentors and interns. This role plays a critical part in integrating clinical insight into program design, supporting interdisciplinary collaboration, and aligning social work practice with the Justice Center’s commitment to equity, healing, and restorative approaches to justice. Responsibilities include but are not limited to: Leadership and Supervision: • Supervise and support a team of social workers, case managers, mentors and social work interns by facilitating regular individual supervisions, goal setting, performance evaluations, and case conferencing;, • Set clear expectations and accountability standards for ethical and high-quality social work practice in line with organizational values and trauma-informed care principles; and, • Oversee all aspects of case management service delivery, including intake, needs assessment, goal planning, crisis intervention, referrals, and follow-up;, • Ensure accurate and timely documentation in case management systems in accordance with funder and organizational requirements;, • Maintain internal practice guidelines, workflows, and compliance standards for social work services;, • Identify and implement evidence-informed models and interventions that align with participant needs and community context; and, • Collaborate with the Manager of Community Initiatives and program coordinators to ensure seamless integration of supportive services into youth and community programs;, • Co-develop responsive support for participants engaged in workforce programs, interest-based and project-based programs, leadership development, or community benefit projects;, • Participate in interdisciplinary planning and design of new initiatives, ensuring social-emotional and behavioral health needs are addressed;, • Serve as the primary liaison between the social work team and Community Initiatives team to coordinate referrals, co-case management, and create supportive programming; and, • Provide strategic direction to enhance the role of social work at the Justice Center through a lens of racial equity, anti-oppression, affirming liberation and community-centered care;, • Lead ongoing learning and reflective practice initiatives within the social work team, through training, modeling and accountability; and, • Oversee the collection, analysis, and interpretation of participant outcomes and service utilization data for all social work-related activities and court advocacy for youth court-mandated to the Justice Center;, • Ensure program data is documented accurately and reported to internal leadership and funders in a timely manner;, • Support program evaluation and quality assurance efforts, including internal audits and continuous improvement planning; and, • Build and maintain referral relationships with external service providers in mental health, housing, education, and workforce development;, • Represent BCJC at relevant citywide working groups, coalitions, and networks to inform policy and practice; and, • Serve as a member of the management team, contributing to Justice Center-wide planning, staff development, and internal culture initiatives;, • Support organization-wide efforts to create inclusive, healing-centered, and supportive environments for staff and participants;, • Contribute to grant proposals and program design strategies involving clinical components or case management supports; and, • LMSW and a minimum 5-7 years of professional experience in community-based individual support settings required, LCSW preferred;, • At least 2 years in a supervisory or leadership capacity required:, • SIFI certified or eligible;, • Strong knowledge of trauma-informed care, youth development, harm reduction, and anti-oppressive practice;, • Demonstrated ability to lead a team, provide clinical supervision, and manage administrative responsibilities;, • Experience working in community-based, court-involved, or justice-impacted settings strongly preferred;, • Excellent interpersonal, organizational, and communication skills;, • Familiarity with data management systems and documentation standards for social services; and Position Location: Brownsville, New York. Compensation: The compensation range for this position is $70,000 - $84,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR RXlH83rB1J

Job DescriptionCompany Description About the American Montessori Society The American Montessori Society (AMS) is the foremost advocate for quality Montessori education. AMS sets the high professional standards that inform Montessori education as practiced in AMS-accredited schools and taught in AMS-affiliated teacher education programs. AMS provides an information center for its members, the media, and the public; a voice in the public policy arena; and a mobilizing force for the global Montessori community, through support services, research, and professional development events. Thousands enjoy AMS membership globally and attend AMS's premier conference for professional Montessori educators, The Montessori Event, in person and online. AMS comprises over 20,000 members, including 1,300 private and public schools. AMS is classified as a 501(c) (3) tax-exempt, nonprofit organization. Reports to: Director of Teacher Education Classification: Full-time FTE (1.0), Regular, Exempt Salary Range: $50,000-$60,000 Designation: Remote working in the Eastern Time Zone. Position involves work-related travel in the United States 2 times per year including the Annual Conference Employee must reside in one of the following states: Maine, Connecticut, Massachusetts, New Jersey, New York, Pennsylvania, Maryland, Virginia, Ohio, North Carolina, Georgia, Florida, Alabama, Tennessee, Minnesota, and Texas Only applications complete with a resume and cover letter will be considered. (Yes, we mean it!) Note to the applicant: Only shortlisted candidates will be contacted for an interview. No calls please. Must be eligible to work in the United States. Job Description Program Operations Lead Background AMS has recently finalized a new strategic plan to guide the organization toward strength and sustainability for the future. In keeping with this strategy, the Office of Accreditation is a new department supporting three legacy functions: School Accreditation, Teacher Education Program Affiliation, and Credentialing Services. The Program Operations Lead is an essential contributor to the success of each of these functions, with a primary support role for Teacher Education Program Affiliation in the near term. The Role The Program Operations Lead will serve as a member of the Teacher Education Program Affiliation team and is one of the key drivers of our continued growth and success. Do you thrive in non-profit environments? Do you like to contribute as part of a team but still crave the autonomy to lead key work? The day-to-day experience at AMS will offer plenty of variety, but you will also have the stability of consistent workflows and processes. In fact, if you have an eye and talent for adding efficiencies and finding new ways to address persistent challenges, then this role might be a great fit for you! We are looking for someone who can take ownership of key tasks across functions, including reporting, data and information management, and project management. The ideal candidate will be a detailed planner and an effective communicator who is able to understand processes with empathy and is constantly curious about continuous improvement. Responsibilities * Process Ownership & Execution * Process applications through multiple phases * Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of regular status reports to all appropriate parties * Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from customers and colleagues, while providing supportive guidance * Other duties, as assigned, including support at the annual Montessori Event * Project Management * Create and implement precise project plans, with attention to transparent communication at all levels of the department * Author and update internal and external documentation, and formally initiate and deliver documentation (Office of Accreditation processes, MACTE information and communication, Commission actions, etc.) * Manage and maintain key program data across functions, with an emphasis on progress toward performance goals, AMS dashboard, required updates and reports, AMS customer accounts, & commission actions * Process Design * Drive awareness of needs across functions and identify substandard processes through evaluation of real-time data * Serve as thought leader for workflow processes, developing systems prototypes that promote increased efficiency and productivity at multiple levels * Partner with stakeholders across Office of Accreditation functions (school accreditation, teacher education, credentialing, commissions) to develop processes and documentation in a collaborative way, communicating effectively and efficiently through phases of development (ideation, production, implementation, and management) * Conduct regular process and systems quality assurance to maximize effectiveness and troubleshoot problems Qualifications * Bachelor’s degree, Associate’s degree, or equivalent combination of education and experience * Proven ability to manage complex projects * Proficient across multiple applications and platforms including Microsoft Suite * Comfortable adapting to new technologies quickly, including project management software * Comfort in pivoting to address multiple priorities * Excellent communication skills, with an ability to translate data into actionable insights * Strong interpersonal skills and the ability to build working relationships * Commitment to Equity and Inclusion * Knowledge of Montessori education a plus Additional Information AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off. The American Montessori Society is an equal opportunity employer and does not discriminate on the basis of sexual orientation, gender identity or expression, race, color, religion, national origin, sex, age, marital status, disability, veteran status, genetic information, family responsibility, political affiliation or any other status protected by applicable laws. No calls please.

Job Description JOB SUMMARY The Program Director is responsible for the overall operation and for the coordination of all therapeutic services. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Provides Clinical Services: • Directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness., • Maintains a safe and therapeutic environment., • Authorizes intake and discharge decisions. Oversee the intake and pre-placement process: interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff., • Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitor’s counseling performed by staff either individually or with residents in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available., • Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Regularly directs meetings concerning clinical issues., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department., • Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency and division policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP) on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommend changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers’ compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination., • Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight into the area of administrative record keeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and adherence to program philosophy and regulations., • Maintains accountability and serviceability of all ICL property assigned to the program, to include vehicles. Reports lost, stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to residents., • Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals. Participates in the development of Quality Assurance and Improvement plans and in the oversight of outcome assessment consistent with these plans., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans for corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident funds program. Develops internal money management procedures., • Educates staff in the benefits of resident and family/support network involvement, levels of resident and family/support network involvement, types of residents and family/support network involvement, nature of resident and family/support network involvement, and issues of working with residents and families/support networks., • Develops a program strategy for partnering with residents and families/support networks and develops activities that foster program-resident and family/support network cooperation, collaboration, and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness and residential care., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in the development of understanding and interest participating in long-range plans for residential program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities. ADDITIONAL TASKS: • Attend division meetings and planning meetings, as required., • May conduct regular inspections of residents’ rooms and living space., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or a member of an agency or division committee(s)., • Performs other job-related duties as assigned. RELATIONSHIP WITH OTHERS: This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Non-residential Directors may spend up to fifty percent of the workweek in the field traveling within the Greater New York area if in a non-residential program., • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do., • Ability to form teams to accomplish tasks. Master’s degree in Social Work, Psychology, or other human services field with three years of professional mental health experience working individuals experiencing trauma and mental health conditions including one year in an administrative or supervisory capacity. Residential treatment experience a plus.

Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required.

Job Description SUMMARY: The Program Director is responsible for oversight of Article 31 clinic program at the assigned location. RESPONSIBILITIES: • Provides direct social work services, which include crisis intervention, individual, family and group counseling, in collaboration with other members of an interdisciplinary team and completion of relevant documents, psychosocial evaluations, and treatment/shared care plans., • Assists the Program Director in the implementation of OMH and other regulatory guidelines., • Provides off hours coverage for the center., • Participates in quality assurance and CQI activities., • Provides and/or ensures clinical and on- site supervision for staff and students., • Analyzes and evaluates the quantitative and qualitative performance of supervisees, and completes probationary and annual performance evaluations for staff within expected time frames., • Oversees orientation and training of new staff.

Job Description BGB Group Senior Project Manager Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities include: • Understands the scope of work across an assigned account, as well as the project plan at an individual project level, • Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines, • Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle, • Continually monitors projects to ensure deliverables are on schedule and within scope, • Collaborates with Account team to obtain client sign-off on project plans when needed, • Prepares for all legal and regulatory submissions, • Works closely with department leads on forecasting and future resource planning on assigned accounts, • Builds partnerships and is persuasive/diplomatic in difficult situations, • Ensures client requests are captured, executed, and exceed expectation, • Partners with project stakeholders to ensure quality assurance standards and best practices are in place, • Responsible for raising and maintaining awareness of all project issues and risks, and works with appropriate stakeholders to develop solutions, • Expert in managing a high volume of work in a fast-paced and ever-changing environment, • Acts as an internal hub of project information for assigned accounts, • Proven track record of success in a fast-paced environment with the ability to quickly learn new technology, • 5+ years of project management experience, in pharmaceutical advertising or medical education, • Expertise of project management techniques with a proven experience in people management, strategic planning, risk mitigation, hours and reporting, • Ability to lead and manage multiple projects and project coordinators, • Excellent verbal and written communication skills, • Excellent organizational and time management skills, • Ability to "think on your feet" and resolve issues quickly with little to no direction from supervisors; makes good judgments and renders solid decisions, • Experience with the pharmaceutical business medical-legal regulations process preferred, • Familiarity and proficiency with the principles of emotional intelligence The salary range provided is for the NYC-hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionLet’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Program Director for The Doe Fund's newest permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 151-unit residence will provide housing for 31 individuals referred by the New York City HIV/AIDS Services Administration (HASA) and the rest 120 units will be apartments for moderate income households. The Program Director will provide leadership and direction for both staff and residents. The successful candidate will have strong leadership, communication, and entrepreneurial skills along with an understanding of working with the HIV/AIDS population and relevant New York City and State agencies and funding sources. We offer a competitive salary with comprehensive benefits including medical and dental coverage, paid participation in a retirement plan, sick and vacation leave, discount gym memberships, paid holidays, and more. The Ideal Candidate: • You have earned a Bachelor’s Degree in a related field, • You have at least 5 years of experience working with people who are homeless, living with HIV/AIDS, have substance abuse histories, and/or suffer from mental illness., • You have strong leadership skills, including outstanding organizational and time management skills, • You demonstrate the ability to inspire and motivate staff and residents, • You have excellent clinical and case management skills, • You are sensitive to community issues and needs, • You have outstanding interpersonal and communication skills, both oral and written, • You have strong ethical standards, confidentiality, and personal integrity, • You are computer proficient (i.e., email, Microsoft Word, Excel, and PowerPoint)., • Oversee day-to-day operations of the supportive housing program, including implementation of the fiscal, programmatic, and administrative procedures, • Responsible for the overall direction, coordination, and evaluation of the administrative, clinical, building maintenance, and residential services of the program, • Monitor program budget and contracts, and ensure that proper documentation is provided for all expenses and accounts, • Oversee the intake process and ensure the program is operating at full capacity at all times, • Provide 24-hour on-call crisis intervention when needed, • Provide training to staff on harm reduction, substance abuse, and mental health, • Ensure compliance with HASA and ESSHI contracts and performance standards, • Responsible for the completion of various reports as required by HASA, the AIDS Institute, and The Doe Fund, • Provide supervision to clinical staff and ensure that the staff are providing adequate, supportive case management services to the residents, • Conduct performance evaluations on all supervisees, • Facilitate staff meetings, clinical meetings, and resident community meetings, • Conduct internal audits and quality assurance checks to ensure the timely and accurate completion and submission of all required documentation, • Establish and maintain relationships with other agencies and community organizations Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We're looking for a caring, professional full-time Program Manager for Support Services for our Jackson Heights location. Responsible for operation of direct support services programs. The major programs are healthcare case management, grant funded case management, food and nutrition, and support groups. Job Responsibilities: • Ensure overall compliance of programs assigned under the department of support services at Queens location such as service deliverable level, quality, budget, and reports., • Assist the Director of Support services with grants management including to create the assigned projects under Support Services Department on revenue projection and expense budget., • Recruit and hire program staff assigned., • Provide clinical and administrative supervision to staff by chart review, face to face case discussion and performance reviews., • Actively participate in multidisciplinary meeting., • Develop and execute recruitment and enrollment plan to increase client base for Apicha, • Support and manage staff to meet quality and quantitative requirements., • Perform quality assurance and quality improvement activities., • Maintain and update educational and promotional materials., • Troubleshoot any crisis with clients, medical providers, and mental health providers., • Work closely with other programs and departments in the organization to ensure a high quality comprehensive continuum of services., • Submit both external and internal reports in a timely fashion., • Implementing and providing Support Services related training to the staff., • Actively participate in any organizational activities (meetings, events, etc.)., • Represent the agency at various venues to promote agency services., • Performs other activities as assigned. Qualifications: • BA/BS relevant field with 5 years full time experience in relevant field required. May consider advanced degree in social work, human services, mental health or equivalent with 3 years of full-time experience., • Two (2) years of supervisory experience to paid staff preferred., • Experience working with target populations strongly preferred. The target populations including but not limited to: children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders (SUDs), Individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs., • Appreciation of and commitment to Apicha’s mission and values., • UAS-NY certification required within 3 months of hire., • Excellent customer service skills to assist in resolving any issues., • Ability to work in multi-disciplinary environment., • Effective and professional oral and written communication in English required., • Familiarity with managing government funded contracts preferred., • Ability to perform public speaking and making presentations in a professional manner representing Apicha Community Health Center., • Ability to work effectively in both a collaborative as well as individual setting., • Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, Healthix, MAPP, PSYCKES, etc) required., • Ability to multitask and manage multiple projects in a stressful environment is strongly recommended., • Ability to work flexible hours including some evenings and weekends required. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Position Summary: The Social Service Supervisor provides clinical and administrative oversight of the social service functions at a DHS-funded transitional housing program. Reporting directly to the Program Director, the Social Service Supervisor ensures the delivery of high-quality, trauma informed, client-centered services in accordance with H.O.G.A.R.’s mission, DHS/OTDA regulations, and contractual expectations. This includes supervision of the Case Manager Supervisor, Housing Coordinators, and other social service staff, with a strong focus on evidence-based practices (E.B.P.), Motivational Interviewing (M.I.), and Trauma-Informed Care (T.I.C.). Key Responsibilities: Staff Supervision & Development • Supervise and support the Case Manager Supervisor, Housing Coordinators, and other social service staff., • Conduct regular supervision sessions, team meetings, and case conferences to ensure coordinated service delivery., • Provide guidance and support to Case Manager Supervisor in staff development, performance evaluations, and case management quality control., • Oversee onboarding, training, and continued education in E.B.P., M.I., and T.I.C., • Monitor staff compliance with service documentation, safety standards, and contractual obligations. Program Oversight & Quality Assurance • Ensure effective implementation of individualized service plans (I.L.P.s), client engagement strategies, and crisis interventions., • Collaborate with the Program Director in program planning, development, and evaluation., • Conduct regular audits of case files, CARES data, and other documentation to ensure compliance with DHS, OTDA, and internal standards., • Monitor key program metrics (housing placements, public benefit enrollments, employment referrals, etc.) and develop strategies for improvement., • Provide coverage and support for supervisory staff when needed. Client Service Coordination • Serve as a resource for high-needs or complex cases requiring escalation, interdepartmental coordination, or crisis response., • Support coordination of referrals to medical, mental health, substance use, legal, and vocational services., • Promote client autonomy and self-sufficiency by integrating trauma-informed, strength-based approaches into service delivery., • Ensure that clients’ rights and responsibilities are clearly communicated and respected. Interdepartmental & Community Collaboration • Work closely with Operations, Security, and Administrative teams to ensure a safe, respectful, and supportive environment for all clients., • Partner with Housing and Employment Specialists to streamline client progression toward permanent housing and employment goals., • Represent the Social Services Department in internal and external meetings, audits, and community engagement activities. Regulatory & Contractual Compliance • Ensure compliance with DHS, OTDA, DOHMH, and other regulatory bodies., • Support the Program Director in preparing for audits, inspections, and site reviews., • Oversee timely completion and submission of reports and performance tracking documents., • Maintain up-to-date knowledge of changing policies, best practices, and funding requirements. Essential Functions • Must be on-call for emergencies related to social service operations., • Must be able to travel to off-site meetings, trainings, and community events across NYC., • Must be able to ascend/descend stairs in assigned building. Qualifications • Master’s Degree in Social Work, Human Services, Psychology, or related field (M.S.W. preferred)., • At least four (4) years of experience in the human services field, including two (2) years in a supervisory or clinical leadership capacity., • Experience managing or overseeing case management teams in a transitional housing, shelter, or social service setting., • Deep knowledge of trauma-informed care, motivational interviewing, and evidence-based practices., • Familiarity with NYC homeless services systems, including CARES, AWARDS, and public benefit programs., • Strong written and verbal communication skills, including documentation and report writing., • Excellent organizational, leadership, and interpersonal skills., • Bilingual (English/Spanish) a plus.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. Since 1995, we have helped street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing. The team is composed of outreach workers, case managers and social workers and also partners with psychiatric and medical providers to connect clients to appropriate care. RESPONSIBILITIES: • In service of providing high-quality, responsive, client-centered, data-driven services and while working as part of the management team:, • Assist supervisor and other senior staff with setting (and monitoring progress toward) department performance goals that are consistent with Department of Homeless Services Shelter Performance System metrics, • Proactively develop methods and strategies to ensure consistent audit-readiness and perform internal audits as necessary, • Work closely with Program Director to ensure program is operating and providing services in compliance with contract and regulatory requirements (e.g., OTDA 491 regulations, Callahan Consent Decree, etc.), • Attend training in BronxWorks Assistance with Self Administration of Medication policy and procedure and assist Director of Social Services in maintaining fidelity to model, • Train staff as necessary in areas above, • Monitor data and program performance in real time, track trends, and suggest data-informed modifications or improvements to policies, procedures, or workflows, • Oversee Consumer Satisfaction and Client Grievance policies and procedures (e.g., development and administration of regular client satisfaction survey, aggregation of client suggestions left in anonymous suggestion boxes, impartial evaluation and response to client complaints, participation in and appropriate documentation of Client Advisory meetings) and make recommendations to management team based on client input gathered through these channels., • Oversee development and implementation of comprehensive operations manual for facility that is scale able for future needs or projects, • In coordination with the supervisor and other senior staff,prepare proposals for development/expansion/continuation of programs, • Oversee asset management and tracking and perform regular asset audits (using Asset Panda database), • Assist supervisor in preparing reports to funding sources, • Assist with developing (and monitoring adhering to) corrective action plans for areas of program that are not meeting performance expectations, • Attend monthly department meetings and provide updates on Key Performance Indicators (KPIs), • Submit reports to supervisor on a monthly basis, or more frequently as required, • Supervise other Quality Assurance staff in Adult Homeless Services Department as assigned, • Perform additional duties as assigned QUALIFICATIONS: • Bachelor’s degree in social work, public health, sociology, human services, or related field, • Minimum 2 years’ experience in social services or related field, • Strong oral and written communication, time management, and organizational skills are necessary, • Proficiency in Microsoft Office suite (including strong Excel skills) and other standard business technology required, • Basic understanding of data management and manipulation required, • Familiarity with CARES and AWARDS databases a plus, • Strong writing and oral communication skills, • Strong presentation skills and ability to represent the agency at functions and meetings, • Ability to collect and analyze Key Performance Indicators (KPIs) and outcomes, • Excellent organizational skills PHYSICAL REQUIREMENTS: • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Hart will provide supportive housing to seniors 55+ when the head of household requires support due to an SMI and/or a substance use disorder and SMI Population D families. Of the 57 units, 38 are for 55+ seniors with special needs are for and SMI Population D families, NYC 15/15. Position: Program Manager Reports To: Program Director Location: 1038 Broadway Brooklyn, New York 11221 What The Program Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate with peers in other CAMBA programs on issues related to client progress and best program practices., • Work with direct reporting staff to set staff performance targets in accordance with contract requirements., • Develop and document all program activities., • Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently., • Participate in start up activities including marketing and lease up, program development and implementation etc., • Access community resources for clients., • Ensure that all apartment vacancies are filled within 4-6 weeks., • Oversee all program operations and manage direct reporting program staff and their subordinates., • Develop and implement Quality Assurance measures to ensure quality service delivery to clients., • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards., • Coordinate and supervise programmatic activities of direct reporting staff., • Observe direct reporting staff., • Conduct program progress reviews with staff., • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use., • Analyze program and demographic data to make programmatic improvements., • Oversee onsite and organize offsite training opportunities for professional development of staff., • Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Complete incident reports when required, • Participate in staff/funder/outside agency meetings as requested., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Immediately report to the appropriate Senior Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability., • May interact with funders., • May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources)., • May have direct client service/program responsibilities in addition to the above., • Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience., • Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment., • As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report, • Flexible hours may be needed occasionally to provide shift coverage until 8 pm., • Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance., • Experience developing and facilitating groups Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR e1wjBaPoxw

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Associate Vice President of Bronx Supported Housing is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCITONS: Provide Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program staff, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Ensure staff is receiving clinical trainings regarding high risk client, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with, • Real Properties, • Supervise the Clinical Specialist responsible to ensure clinical support for high-risk clients and work with the Health Connect team., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department, • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Collaborate with funding sources such as DOHMH and OMH regarding programmatic aspects., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers., • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business Preferred Education and/or experience: • Required Master's degree in Social Work, Psychology, or other mental health field with a minimum of three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity., • Bilingual in Spanish preferred but not required, • Experience with housing, individuals with Serious Mental Illness and Substance Use, • NYS Licensure in a recognized mental health profession required LMSW or LMHC #ICLRN

Job DescriptionSalary: $110,000-$160,000 DOE Job Overview - Construction and AV Project Management This role is responsible for the execution of EENYs projects through oversight of the forecasting, planning, scheduling, logistics, physical installation, and finishing of projects. This role directly oversees Project Managers and indirectly oversees Assistant Project Managers, they will enable their success through guidance, supervision, coaching and mentoring. The Director of PM monitors and analyzes project metrics to identify weaknesses or problems, proposes operational improvements, and cost savings for future projects. As needed, the Director of PM will be assigned as Project Manager for a small portfolio of projects. Responsibilities and Duties - AV Project Management Leadership: • Lead and manage direct reports in the project management team. Hold team members accountable for responsibilities., • Define processes for project delivery in company software/productivity tools., • Coordinate the resolution and/or correction of interdepartmental issues., • Provide technical oversight, guidance, and support to PMs & APMs., • Identify where remedial or advanced training is needed for direct reports, setting one standard for all., • Perform performance evaluations & corrective action of all direct reports, including constructive criticism on project performance, and completion., • Mentor direct reports in job related skills, such as leadership, decision making, adhering to company standards, established practices, and company protocols., • Identify and/or develop training materials and guidelines for PM/APMs to follow; create a training path to becoming a better project manager via career advancement. Facilitate training events as the subject matter expert within EENY., • Create and refine documentation standards associated with Project Delivery, such as project documents, redlines, as builds, work orders, etc., • Mitigate scheduling conflicts, work across project teams and alongside department managers to identify available resources who can fulfill project tasks. Leverage use of vetted subcontractors as needed., • Ensure Project Coordinators are maintaining CO folders, assist in cleanup for stalled or unapproved change orders. Operations- Construction Project Management • Perform project oversight. Facilitate & lead weekly Project Delivery huddles to review/monitor all Project Management activity., • Review accepted proposals for scope/timeline and assignment of PMs with an eye on balanced workloads., • Ensure projects are covered when direct reports are on PTO., • Responsible for 30/60/90-day forecasting; ensure PMs are maintaining and updating their baseline schedules. Verify scheduling necessary resources 30-days prior to site presence., • Ensure effective use of resources via scheduling and logistics, minimizing return trips., • Visit job sites with PMs/APMs as needed for purposes of quality assurance., • Provide leadership and planning to drive profitable projects to completion; monitor weekly/monthly status reports, punch lists, and closeouts., • Review all change orders for accuracy, justification, proper labor, and proper discounts as appliable., • Ensure proper administrative closeout of projects, ensuring all contractual obligations have been met and that the assigned PM has adhered to EENYs Service handoff process., • Fulfill all the duties and responsibilities of a Project Manager, as needed as a back-up or for your own assigned projects. Job Qualifications • Minimum 10 years of progressive experience in design and implementation of technology systems., • Prior experience as a team, department, or operations leader preferred., • Project management certification a plus; PMP preferred., • Strong interpersonal and coaching skills., • Must be able to work well in groups and individually., • Ability to manage multiple tasks simultaneously., • Must be able to effectively handle stressful situations and address personnel issues with appropriate discretion, HR advice, and respect for the individual., • Possess superior written and oral communication skills., • Must be able to read and effectively interpret general business documentation., • Must have strong computer skills including MS Office suite, databases, and project management software., • Must be able to maintain the following attributes while working under the pressure of deadlines: technical capability, professionalism, self-motivation, self-discipline, focus and attention to detail., • Must be able to maintain a safety-minded approach to all activities., • ConnectWise experience a plus.

Job Description Reporting to: Program Director FLSA Status: Exempt Salary: 75,000 Schedule: 9am-5pm The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. Pioneers in the Bronx for housing and human service programs, we offer the special needs, homeless, and low-income populations an array of support services. We have become a source of Strength, Support, and Stability for those on the journey from homelessness to fully appropriate housing. Our approach is unique and innovative. We provide a continuum of care, including a range of transitional, congregate, and other residential programs. The Role: Under the direction of the Program Director, the Clinical Supervisor is responsible for managing a strong clinical team under the supervision/oversight of the Program Director. The Clinical Supervisor is involved with clinical operational oversight and supervision to assigned clinical service staff that may include fully licensed social workers, and other clinical staff members This position assists with managing and ensuring service quality and clinical documentation compliance while working closely with the Program Director and team members to achieve the organization’s clinical and fiscal division goals and service outcomes. Specific Requirements: This is a full-time shift position scheduled between the hours of 9am-5pm. Staff may be asked to adjust their work schedule depending on the operational needs of the site. 2024 Job Description: Clinical Supervisor Duties and Responsibilities:  Adheres to all current federal state laws, as well as the Council’s Policies and Procedures, including the safeguarding of confidential protected health information and compliance with the Health Insurance Portability Accountability Act (HIPAA). Monitors HIPAA compliance and reports breaches in accordance with corporate policy within 24 hours.  Demonstrates an awareness, appreciation and respect for diverse cultures and individual differences of clients and fellow employees.  Identifies culturally relevant issues and implements communications in a manner appropriate to them.  Reports immediately any suspected incidents of abuse or neglect to his/her immediate supervisor and document the incident within 24 hours.  Provide orientation and training for all clinical staff.  Participates actively in agency quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning.  Establishes relationships and communicates with the clients, caseworkers, family members and staff.  Assuring that practitioners meet the requirements for licensing and registration.  Identifying and communicating quality assurance and risk management issues to the appropriate managers.  Monitoring resource utilization to identify when additional personnel is required.  Inspecting the facility and making recommendations for building alterations or process adjustments to guarantee patient safety.  Assuring clinical documentation compliance, accuracy, and quality.  Ensures clinical services are scheduled by the providers in the electronic records system and are delivered to clients weekly. Ensures weekly review and management of caseload and productivity.  Supervising challenging cases to assist practitioners.  Attends department/agency meetings as required.  Participates in leading clinical team meetings to ensure clinical service goals are met and program and organizational developments are communicated, understood and implemented.  Attends trainings related to the responsibilities of the position as required.  Conduct PIPS, Writeups and terminations as necessary.  Conduct Performance reviews for assigned staff members.  Completes other duties as assigned  Provides clinical supervision for assigned clinical personnel and other support staff. Supervision needs will be evaluated based on clinical experience and performance.  Conducts documented supervision with assigned clinical staff and provides ongoing feedback to each provider concerning quality of clinical services and work performance. Essential Skills and Qualifications:  Master’s Degree in Management, Social Work, or an allied Health Care Profession  5 years of progressive supervisory experience.  Experience working with People with AIDS, Congregate Housing, HASA, or a similar program is preferred.  Proficiency in Microsoft Suite and Google Suite  Excellent administrative and communication skills  Must be a self-starter who is highly organized, able to prioritize and is highly flexible/adaptive. Compensation: A competitive salary, incentive and benefits will be offered, commensurate with the role and the final candidate’s experience. Equal Opportunity: 163rd Street Council is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Work environment and physical demands: The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, kneel, talk, or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel locally using public transportation. Occupational safety and health administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. The 163rd Street Improvement Council complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. Supervisory Responsibilities: This position has supervisory responsibilities. Working Environment: This position will be held in a professional office. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This position is subject to travel. Disclaimer The job description above is intended to set forth the general nature of the work that will be expected of the person who takes on this role. The job description is not, however, meant to be construed as an exhaustive l015ist of all the duties and responsibilities required for this role. From time to time, all personnel may be required to perform duties outside their normal responsibilities.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Crisis Management System is a supporting a set of interrelated services to reduce gun violence in over 88 schools across 40 target neighborhoods. The school-based services component is designed to provide culturally competent programming to at-risk youth to reduce the likelihood of their involvement in violence in their school or community with the goal of increasing their engagement at school as measured through attendance, academic progress, and other measures. The program can also include school-wide activities to assist in changing the culture around violence and to assist schools in their response to incidents that occur in the school or community. Participants should reside in or near the target Cure Violence (CV) catchment area, and be selected based on their risk for, and previously documented engagement in, violence or other infractions in the school or community in consultation with the principal or other school-based leaders plus the designated service provider. Position: Assistant Program Manager Reports To: Program Manager Location: 1667 Pitkin Avenue, Brooklyn NY 11212 What The Assistant Program Manager Does: • Support at-risk youth in their efforts to demonstrate an improvement in overall school attendance and academic achievement, • Reduce incidents of violence or other infractions in school or within the community., • Work with the Principal/designee and CV provider (where applicable) to identify the youth that will be served by the program., • Develop a set of services in coordination with the Principal/designee and CV provider (where applicable) to best serve these youth., • Collaborate and coordinate with CV programs to streamline referral and support for youth outside of the school-based setting., • Maintain a link between school-based conflict mediation providers and the community-based CV groups to leverage existing services, partnerships and collaborations., • Implement Safe Passage routes to promote safety of students as they travel from identified transportation hub., • Coordinate and/or facilitate necessary services, workshops to foster engagement amongst the parent(s), guardian(s), or caretakers of youth enrolled into the program., • Utilize a service delivery in the format of workshops, group sessions, or individualized mentoring/counseling., • Engage/ maintain a caseload of at least 10 - 15 at risk/vulnerable students per school., • Monitor daily attendance in the form of sign-in sheets, exported data logs from remote sessions and related reports., • Monthly meetings (at minimum) between the CBO designee and the principal and/or school designated liaison to monitor services and progress, • Assist with the oversight of all outreach efforts, program operations and manage direct reporting program staff and their subordinates., • Coordinate, lead, and support public education activities, including the development and distribution of public education materials (i.e., flyers, posters, stickers and social media postings to promulgate a cure violence message)., • Communicate with peers in other CAMBA programs and in other community organizations on issues related to community violence and violence prevention., • Understand all aspects of contract requirements and communicate this understanding to staff., • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements., • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Prepare contract reports and statistical information for both CAMBA management and funder use., • Complete program forms and reports for agency finance, payroll and human resources departments as required., • Understand and assist with all aspects of contract requirements and communicate this understanding to staff., • Conduct client and program progress reviews with staff., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Train staff in program responsibilities, processes and procedures and ensure that all staff meets contract requirements in their daily work., • Observe direct reporting staff engaging with clients and/or supervisory staff., • Assist in the analysis of program and demographic data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Assist the Program Manager in providing oversight and administration of all aspects of the program, particularly in his/her absence., • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Attend staff/funder/outside agency meetings as requested., • May develop appropriate marketing material and marketing/outreach strategies for the program., • May network both within and outside CAMBA to expand client recruitment and opportunities for client success., • May review and sign time sheets., • May prepare performance appraisals for direct reporting staff., • May conduct initial intake or assessment of clients and clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the aboveMinimum Education/Experience Required:, • High School Diploma/GED and four years of applicable experience or Associate’s degree (A.S) and two years of applicable experience and/or equivalent experience.Other Requirements:, • Program management experience preferred (i.e., supervising staff, monitoring budgets, documenting activities and outcomes, meeting program goals, etc.); and proven community organizing abilities., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Experience supervising formerly incarcerated individuals is a plus., • Must obtain and maintain Dept. of Education (DOE) fingerprint clearance, • Proof of negative results from TB test., • Subject to a criminal background check and random drug testing., • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence or history thereof., • Knowledge of the Brownsville & Canarsie community., • Experience working with court-involved young adults., • Experience working with staff with criminal justice histories preferred., • Experience and/or training in community-based crisis intervention., • Familiarity with Brownsville 73rd & 69th Police Precinct community challenges of teens and young adults there; strongly preferred. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Fl6bnXlb3X

Job Description Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Jamaica, Queens Salary - $85,000 - $95,000 Objective: We are seeking a dynamic and experienced Shelter Director for our new men’s shelter. The position requires a demonstrated ability to manage social service programs serving individuals with mental health needs. Additionally, the incumbent must possess a combination of skills in the following areas: program design, operational oversight and evaluation of services, personnel management, budget development and control, and governmental relations within the homeless shelter system. The Shelter Director is responsible for ensuring the quality care of residents in accordance with DHS's regulatory and accreditation requirements. The Shelter Director provides supervision to intake and social services and ensures program development, implementation, tracking, reporting, and evaluating measurable outcomes in compliance with standards set by the NYS Office of Temporary and Disability Assistance. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hiring, supervision and developing of a shelter team with a strong sense of accountability for achieving outcomes for shelter residents and complying with Lantern and funder regulations and requirements., • Provide leadership, guidance, direction, and supervision to all shelter staff to ensure accurate and timely completion of deliverables, targets and benchmarks., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance., • Identify staff training needs and organize onsite and offsite training opportunities for the professional development of staff., • Conduct staff performance evaluations and implement disciplinary actions as needed., • Oversight of all aspects of the site's operation including service delivery, compliance to contracts, case management, employment and housing targets, medical and chart compliance, recreational activities, shelter security, food service, linen supplies, and supplies for program and staff., • Develop program content to address clients' needs related to psychiatric stability, functional ability, skills of independent living, and housing readiness., • Ensure implementation of all Lantern and DHS policies and procedures., • Ensure compliance with all regulatory agency's standards., • Plan and organize program activities to maximize the program contract's goals and performance targets. Plan, coordinate, and facilitate social/peer support., • Conduct regular staff meetings., • Ensure accurate and timely reporting and statistical information for both Lantern Community Services and regulatory agencies., • Conduct periodic internal file reviews and implement Quality Assurance measures needed to ensure quality service delivery to clients., • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns. Develop and maintain a Community Advisory Board., • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment, and ensure shelter maintains an active Good Neighbor Policy., • Provide assistance and follow-up in regard to critical incidents with clients., • Assess serious incidents, review the appropriateness of incident management and make corrections as needed., • Responsible for ensuring appropriate levels of staff coverage at all times including during emergencies, severe weather, and disaster situations. REQUIRED QUALIFICATIONS • MSW/MHC/MFT/MPH/MPA degree from an accredited school is required (please note, licensure is required within one year of employment)., • Minimum five years of Shelter experience., • Minimum two years of supervisory experience specifically in DHS Shelter setting., • Preferred: Clinical license and experience managing funder relationships and requirements., • Bilingual (English/Spanish) a plus., • Must be a creative problem-solver who takes initiative., • Effective leader who can successfully engage, inspire, coordinate and manage their team., • The ability to manage competing priorities, highly effective in crisis intervention strategies, values teaching and the professional development of your team., • Able to work both independently and as part of a team., • Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision., • Must have initiative, the ability to work well under pressure, including in crisis situations, and the ability to work both independently and as part of a team., • Excellent computer skills, with knowledge of Microsoft suite, and Excel and comfort working with databases such as CARES., • Mental health, chronic health conditions, and substance use knowledge., • Experience working with families. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Account Manager, Contracting Network Management Salary: $102,549.17 - $115,367.82 Hybrid MUST LIVE IN NJ/NY/CT Join VillageCare as a Full-Time Account Manager in Contracting, where you will play a pivotal role in shaping health plan agreements. This position offers the unique opportunity to engage with key stakeholders, ensuring quality and excellence in healthcare delivery. Enjoy the flexibility of a work-from-home environment, allowing you to balance professional commitments with personal life seamlessly. With a competitive salary range of $102,549.17 to $115,367.82, this role rewards your expertise and dedication to customer-centric solutions. You can get great benefits such as a generous PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b) with a 5% yearly employer contribution, Life and Disability, Commuter Benefits, Paid Family Leave, and Additional Employee Discounts. Dive into an energetic and professional culture that fosters innovation and collaboration, empowering you to make a tangible difference in the healthcare industry. Must reside within the New York Tri-State Area - NY, NJ, or CT. VillageCare: What drives us VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years. What it's like to be a Account Manager, Contracting at Account Manager, Contracting The Account Manager, Contracting position at VillageCare is an essential role supporting the Sr. Director of Network Contracting. This position requires a dynamic individual who will facilitate the creation and maintenance of contracts, manage templates, and oversee amendments to ensure compliance and operational efficiency. You will be tasked with submitting contracts to the Third-Party Administrator (TPA) for rate updates, performing quality assurance in FACETS, and actively supporting various Network Management projects. Your expertise in contracting and strong organizational skills will be invaluable as you collaborate closely with the Credentialing Team, Provider Relations, and legal departments, ensuring seamless execution of agreements. Additional responsibilities include maintaining accurate documentation in LinkSquares/Salesforce, overseeing contract terminations, and supporting initiatives like Minimum Wage and Wage Parity. This is a fantastic opportunity to contribute to a high-performing and innovative team dedicated to enhancing healthcare delivery in New York. Does this sound like you? To thrive as an Account Manager in Contracting at VillageCare, candidates should possess a Bachelor's Degree, ideally complemented by a minimum of three years of experience in a health-related field. Proficiency in Salesforce and a solid understanding of healthcare contracting are essential, including the ability to redline contracts and facilitate amendments effectively. Candidates should also demonstrate experience in analyzing and utilizing data to drive network development initiatives, along with a comprehensive knowledge of the regulatory framework governing network adequacy for Medicare and Medicaid health plans. Strong organizational skills and a detail-oriented mindset are critical for managing multiple tasks and ensuring contract compliance. Effective communication and collaboration skills will enable you to work seamlessly with various departments, including Credentialing, Provider Relations, and Finance, thus supporting the overarching goals of the Network Contracting Team. Ready to join our team? We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro