Dispatcher jobs in North Bergen, New Jersey - Page 3Create job alerts

Job Description Mechanical Contractor specializing in HVAC construction, installation and maintenance for the NY Tri-State area is currently seeking a qualified candidate to fill the role of a Service Coordinator / Dispatcher on a full time basis. The ideal candidate will dispatch HVAC Union techs in the NY area. Description: • Provide administrative support to the Service Department, • Dispatch HVAC Service Technicians around NYC, • Provide hourly report on a weekly basis for payroll processing, • Track and renew expired documents for each project., • Minimum 3 years’ experience as a dispatcher or a service coordinator., • Ability to multi-task, work in a fast pace environment, • Excellent verbal and written communication skills., • Must be well versed in computer usage and software such as Microsoft Office., • Medical / Dental / Vision, • 401(k), • Paid Time Off We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected characteristic as established by law. Company DescriptionFor nearly 60 years, Henick-Lane has been the source clients have relied on for the finest in mechanical construction and service. During a time of increasingly complex energy demands and standards, our experienced management team and skilled workforce proudly maintain an ongoing and continually expanding reputation for success. Our philosophy is to earn and build strong relationships with our clients, treating each client as a member of the Henick-Lane family. We serve clients throughout the industrial and commercial marketplaces, striving for unparalleled customer service in all aspects of our business.For nearly 60 years, Henick-Lane has been the source clients have relied on for the finest in mechanical construction and service. During a time of increasingly complex energy demands and standards, our experienced management team and skilled workforce proudly maintain an ongoing and continually expanding reputation for success.\r\n\r\nOur philosophy is to earn and build strong relationships with our clients, treating each client as a member of the Henick-Lane family. We serve clients throughout the industrial and commercial marketplaces, striving for unparalleled customer service in all aspects of our business.

Job DescriptionThe Plumbing Dispatcher is a dual-role position that combines efficient coordination of service calls with the preparation of accurate quotes and estimates for residential and commercial Plumbing Heating projects. Operating in the dynamic and fast-paced environment of New York City, this role requires strong organizational skills, a customer-focused mindset, and technical knowledge of Plumbing systems to provide clients with reliable service and competitive pricing. Responsibilities: • Schedule and dispatch technicians for service, maintenance, and emergency calls, prioritizing efficiency and customer satisfaction., • Monitor and manage technician schedules, optimizing routes to minimize travel time and maximize productivity., • Communicate job details, updates, and any schedule changes to field technicians promptly., • Respond to customer inquiries via phone, email, or online platforms, providing timely and professional support., • Coordinate with customers to understand their service needs and provide clear ETAs for technician visits., • Address customer concerns or complaints effectively, ensuring a positive experience., • Gather necessary information from customers, technicians, or site visits to prepare accurate quotes for Plumbing, • Use estimating tools or software to calculate labor, material, and equipment costs., • Present estimates to customers, explaining pricing details and addressing any questions or concerns., • Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software., • Verify completion of jobs, update records, and process billing in collaboration with the finance team., • Track and manage inventory or parts required for quoted jobs to ensure timely completion., • Resolve scheduling conflicts, technician availability issues, and other logistical challenges., • Assist technicians in troubleshooting field problems or escalate complex issues to supervisors., • Act as a liaison between customers, technicians, and suppliers to facilitate seamless operations., • Ensure all quotes, estimates, and dispatch activities comply with company policies and local regulations.Requirements:, • 3+ years of experience in Plumbing dispatching, quoting, or estimating roles., • Strong knowledge of Plumbing systems, materials, and industry best practices, • Proficiency in dispatching software, estimating tools, and CRM platforms like Service Titan., • Excellent communication and interpersonal skills to interact with customers and team members., • Ability to analyze job requirements and prepare accurate, competitive estimates., • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment., • Plumbing dispatcher: 3 years (Required)Ability to Commute: E04JI802r6dj4080v3q

Job DescriptionDescription: Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Jersey City, NJ office. Who Are We: Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue’s requirements. Guardian Dispatch is a growing division at the forefront of improving employee and customer service. Our team members are passionate about growth, innovation and collaboration. We encourage all our Dispatchers to think outside the box and challenge the “that’s what we’ve always done” approach. Qualifications & Responsibilities: Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, taking messages from employees to relay to management, and performing administrative work. · High School graduate (some college education is preferred). · Previous experience in security dispatching and managing multiple schedules or as a Security Manager · WinTeam software experience preferred* · Ability to use computer, enter basic data and perform email functions. · Ability to maintain accurate routine logs and reports. · Able to follow all procedures and protocols consistently · Courteous telephone manner. · Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. · Ability to be an effective team member. · Good organizational skills. · Customer service and service delivery orientation. · Ability to maintain professional composure when dealing with unusual circumstances. · Must have good decision making skills · Understand standard security practices · Capable of covering open post and effectively managing schedules Salary: $23.00 - $25.00 per hour A more extensive explanation of the job duties and responsibilities explained during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility. Requirements: Requirements · Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. · Incident assessment: Evaluate the severity of each call to prioritize responses and determine the appropriate level of security response. · Dispatching security personnel: Assign the most qualified security guard or concierge based on location, situation, and available personnel to each shift. · Communication management: Maintain clear and concise communication with employees, management and clients, providing updates and instructions as needed. Incident reporting: Document details of each incident, including timestamps, locations, and actions taken.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. About the Position We are looking for a detail-oriented Paratransit Scheduler to support the efficient operation of our ADA address-to-address transportation system. This role involves utilizing scheduling software to create and optimize daily schedules, maintaining trip subscriptions, and ensuring operational performance meets service standards. If you have experience in dispatching or scheduling, this is an excellent opportunity to contribute to a vital transportation service. Key Responsibilities • Use Trapeze scheduling software to create and adjust daily schedules for ADA transportation services., • Analyze daily schedules to improve on-time performance and service efficiency., • Perform ongoing maintenance of customer trip subscriptions, including system templates for regular trips and daily service., • Track and document post-day system performance, including operating metrics and service parameters., • High school diploma or GED required; Associate's or Bachelor's degree preferred., • Minimum of six months of experience in paratransit operations or workforce management systems preferred., • At least one year of experience as a dispatcher., • Strong geographic knowledge of Bergen, Passaic, Hudson counties, and surrounding area., • Experience with Trapeze PASS scheduling software required., • Ability to type at least 45 words per minute., • Proficiency in Microsoft Office and other Windows-based software., • Flexibility to work varied shifts, including days, evenings, weekends, and holidays. Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Professional Advancement Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our Manager in Development (MID) program prepares future leaders at MPC Bus Corp and First Student. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of MPC Bus Corp in your community, you'll have a positive impact on others. Apply today and get your career on the road with MPC Bus Corp! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .