Dispatcher jobs in Rochester, New YorkCreate job alerts

Heartland Express Inc - - Responsibilities: Operate tractor-trailer to transport goods; Maintain accurate logbooks and records; Follow safety and traffic laws; Perform pre-trip and post-trip inspections; Communicate with dispatcher and terminals.

Scheduling deliveries and dispatching delivery drivers on a timely basis. Handling cash returned by drivers and keep accurate records.

Communicate professionally with both drivers and brokers.

Entry-Level Freight Dispatcher (Remote). We are hiring motivated individuals to join our logistics team as Freight Dispatchers. Training and ongoing support from experienced dispatchers.

Entry-Level Freight Dispatcher.

Job DescriptionDescriptionWe are seeking a highly organized and customer-focused HVAC Dispatcher to join our team. The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations. This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities • Schedule and dispatch HVAC service technicians for service calls, • Coordinate technician schedules to maximize efficiency and meet customer expectations, • Communicate with customers regarding appointment times and service updates, • Monitor technician progress throughout the day and adjust schedules as needed, • Enter service calls, customer information, and job details into dispatch software, • Provide technicians with job information, directions, and customer notes, • Maintain clear communication between customers, technicians, and management, • Handle incoming service calls and adjust schedules accordingly, • Maintain accurate records of service calls, work orders, and technician activity, • Review technician timecards, • Ensure that all paperwork needed to complete and bill work order is collected and passed on to billing within 24 hours Qualifications • Previous dispatching experience in HVAC, plumbing, construction, or service industry preferred, • Customer service experience required, • Strong organizational and multitasking skills, • Excellent verbal and written communication skills, • Ability to work in a fast-paced environment and adapt to changing priorities, • Strong work ethic, • Positive, team-oriented attitude, • Experience using ServiceTitan a plus Benefits • Competitive pay, • Comprehensive health insurance (including dental and vision), • Health Saving Account with company contribution, • Paid Life Insurance, • 401(k) plan with company matching, • Generous paid time off, • Paid Holidays

Keeps records of services r Dispatcher, Dispatch, Driver. Directs and guides the flow of work to the Transport Assistants by receiving and scheduling request for service and equipment. Keeps dispatch board current for effective utilization of staff.

Casella Waste Systems - - Responsibilities: Dispatches drivers to calls as they are received, using information on customer needs, drivers locations and loads, and daily factors to balance cost and customer satisfaction.

Job Description Drive with Albany Trucking - Home Time, Steady Miles, and Respect If you're looking for a driving career that values your time on and off the road, Albany Trucking is your kind of company. Known for its laid-back atmosphere and driver-first policies, Albany offers flexibility, consistent miles, and strong communication - without the pressure of being forced to stay out longer than you want. Whether you're running Over-the-Road or on a Dedicated route, Albany Trucking ensures you're home every 10-14 days, or sooner if needed. Our drivers typically run for two weeks and get two days off - but if life happens, Albany Trucking makes it easy to get home when you need to. Dedicated lanes vary, but home time is just as reliable. What Makes Albany Trucking Different? At Albany Trucking, you're not just a number - your dispatcher is required to check in with you daily, and you'll always know your next load before you drop the current one. That means no more sitting around waiting - and no-touch, dry van freight that's 70% drop-and-hook helps keep your wheels moving. Most loads are automotive, running primarily east of I-35 with an average haul length of 500 miles. Weekly solo mileage ranges from 2,500-2,800, with some hitting 3,000+. Competitive Weekly Pay Structure * Base pay ranges from $0.45 to $0.55 CPM, based on location * Earn up to $750/month in performance bonuses * Average weekly pay: $1,300 to $1,500, based on miles and hiring area * All miles paid: loaded, empty, and bobtail * Weekly pay via direct deposit or Comdata Top-Notch Equipment & Terminals You'll be driving equipment that's never older than three years, with a fleet of mostly Peterbilt 579s, plus Internationals and Freightliners. All trucks come with inverters, fridges, and Qualcomm systems. Take your truck and trailer home - just ensure secure parking unless you live within 50 miles of a terminal. We have terminals in Tontitown, AR; Laredo, TX; Irving, TX; North Jackson, OH; and Charlotte, NC. Benefits & Bonuses Albany Trucking offers comprehensive health, dental, and vision coverage starting on the first day of the month following 60 days of employment. A 401K retirement plan with a company match is also available. Drivers receive one week of paid vacation after their first year, two weeks after two years, and up to three weeks after five years. Detention and layover pay are available and vary by customer. Orientation consists of a three-day session, with meals and transportation provided, and drivers are paid $200 for completing it. Pet & Rider Policies For those in lease-purchase positions, Albany allows dogs of any size with no weight restrictions. Company solo drivers, however, are not permitted to have pets. Riders are welcome-immediate family members must be at least 13 years old, and non-family riders must be 18 or older. Want to Try Something New? Albany supports growth - switch from OTR to Dedicated or Local when spots open in your area. Ready to mentor? You can train new drivers for extra pay, too. Job Posted by ApplicantPro

Job Description SUMMARY: Responsible for delivering products and materials on a timely basis to job sites, as well as, for loading and unloading trucks and providing supervision/direction to laborers as needed. DUTIES AND RESPONSIBILITIES: • Drive trucks from the facility to designated job sites safely and in a timely manner., • Load and unload building materials on and off trucks and carry materials onto job sites., • Keep mileage logs as necessary., • Ability to follow directions from dispatcher/branch management., • Ability to convey directions and work effectively with a partner., • Operate forklifts periodically., • Use personal protective equipment as required., • Responsible for care and maintenance of assigned vehicle., • Must be able to operate designated crane/boom, or moffett safely and efficiently., • Ensure that company policies and procedures are adhered to., • Notify branch management immediately on any unsafe loading condition., • Other miscellaneous duties as assigned by management. QUALIFICATIONS & REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. EDUCATION AND/OR EXPERIENCE: • Some schooling is preferred., • One must possess a valid Commercial Driver's License (CDL)., • One must also obtain a clean driving history record., • Participate in mandatory federally regulated programs. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. • Will experience frequent standing, sitting, walking, bending, climbing, reaching, pushing, and pulling., • Frequently experience lifting and carrying objects including overhead lifting (weights will vary from 50 to 150 pounds)., • Dexterity to manipulate and utilize equipment on an as needed basis., • Obtain visual acuity., • Will be exposed to environmental surroundings - e.g. dust and varying temperatures.

Job Description Delivery Driver (non-CDL) Exxpress Tire: 1275 Lehigh Station Rd. Henrietta, NY 14667 (585) 334-3900 Exxpress Tire, a growing and thriving tire wholesaler, is looking for Delivery Drivers to join our growing team. At Exxpress Tire, our Delivery Drivers transport goods safely and timely to our customers throughout the Greater Rochester Area. In addition to driving, Delivery Drivers ensure the accuracy of outbound and inbound merchandise, collect and verify the correct paperwork and monies from customers, and work collaboratively with the dispatcher. Job Details: • Full-Time, • Paid Weekly, • Start Immediately, • Pay: $16.00 - $17.00 / hour, • Health Insurance, • Dental Insurance, • Life Insurance, • Paid Vacations, • Earned Paid Sick Time, • Generous Employee Discount, • 401(k) Retirement Plan with Company Contribution, • Loading and unloading merchandise, • Performing basic truck safety checklists, • Meeting delivery deadlines, • Obtaining the proper signatures upon transfer of goods when needed, • Assisting customers in the unloading and verification of their order's accuracy, • Collecting and verifying the proper payment for delivered goods., • Communicating with dispatch regularly throughout the day, • Maintain a clean driving record, • Maintain a valid NY Driver's License, • Misc. warehouse duties as assigned, • Drive safety and considerately, • Pulling product to fill orders, • Notify your supervisor immediately if your license has been suspended, expired, or of any new driving violations, • Candidates should be able to lift 50 lbs., • A clean valid NY State Driver’s License, • 3 years of licensed driving experience, • Possess good customer service skills, a strong work ethic, and a professional appearance., • Forklift and Picker experience is not required but is considered a plus Exxpress Tire, LLC, is a wholesale tire distributor with six distribution centers in Buffalo, NY; Rochester, NY; Syracuse, NY; Jamestown, NY, Erie, PA; and Pittsburgh, PA. Exxpress Tire has been in business since 1993 and employs more than 200 team members. Our culture revolves around our people. We value team members who demonstrate the highest integrity, are willing to accept responsibility and ask for more, and are committed to our business success and their personal career development. *Exxpress Tire, LLC participates in the Work Opportunity Tax Credit program

Job DescriptionCompany Description TOMRA, an international recycling company, is looking for CDL-A Drivers in Farmington, NY to fill several different roles. HOURS: 4:00 am to 2:00 pm, 2:00 pm to 12:30 AM Job Description CDL-A Route Driver $28/Hr + Overtime We are looking for CDL A Route Drivers for our Farmington, NY plant Responsibilities · Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service · Loads, secures and unloads cargo · Maintains contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up · Maintain customer relations while on route · Lifting 25-50lbs at a time while loading and unloading trucks · Use of handheld device to track inventory and client relations Qualifications Requirements · 1 year of CDLA Driving experience . Must have a "satisfactory" driving record · Ability lift 25-50lbs. · Knowledgeable on how to use handheld devices like smart phones or other similar devices, or ability to learn these skills · Experience in client relations Additional Information Rewards · 2+ weeks of PTO accrued in first year · Floating Holidays, accrued immediately · 401k with company match · Paid training · Referral Program · Year-round work · Home daily, Monday-Friday, 6:00 am start with overtime possibility · Full benefits (medical, dental, vision, life). · Well maintained equipment Come be a part of the RESOURCE REVOLUTION!

Job DescriptionDescription: About Monroe Ambulance For over 50 years, Monroe Ambulance has served our community with Quality, Compassion, and Integrity—values that define not only how we care for our patients, but also how we care for our people. As a second-generation, family-led organization, we are deeply committed to being an employer of choice, fostering an environment where every employee feels known, valued, and supported to do their best work. The Opportunity We are seeking a fulltime Dispatch candidate to join our growing team. About the Opportunity • Full-time openings: starting rate is $20.00 per hour, • Overnight schedule provides a $3.00 stipend on top of the pay rates listed above., • Swing schedule provides a $2.00 stipend on top of the pay rates listed above Company Purpose To positively impact healthcare outcomes for our community through education and innovation by skilled and empowered employees POSITION OVERVIEW The Dispatcher is responsible to handle and triage inbound calls for service, evaluate the nature of the request, and dispatch appropriate resources according to the standard operating procedures, consistent documenting of calls based on Monroe Ambulance standards. This position demands a high degree of situational awareness. The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher and the operations team on vehicle movement throughout the shift. The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care • Respond to incoming calls within defined documentation standards and protocols for department., • Appropriate units are dispatched that align with care needs of call promptly., • Reassure patients, family members, and customers., • Ensures positive interactions with patients, family, members, and customers., • Communicates changes in patient medical conditions prior to arriving on scene. Safety • Conduct themselves with a safety-oriented focus for self, customers, and teammates., • Advise crews of potential hazards that may impact crew safety., • Regularly communicate with crews through the shift and throughout a response and dispatching additional resources when needed., • Monitor the status of the fleet to ensure crew safety – i.e., calling for police and/or fire department assistance., • Clean and sanitize workstation at the beginning and/or end of shift., • Ability to wear personal protective equipment (N95 mask) when necessary. Team • Act in strict accordance with Monroe Ambulance’s Code of Conduct to ensure a positive work environment – positive interaction every time., • Alert CISM team of stressful events., • Monitors schedule of the crews to ensure they are given appropriate breaks and proactively ensure crews are returning on time whenever possible., • Identifies opportunities for improvement: operations, turnaround times, streamlining of work processes., • Operate in a transparent manner with all co-workers and management staff. Documentation • Will thoroughly and accurately document each call for service in accordance with the standard operating procedure., • Will submit completion exception reports with supporting information., • Monitors chart completion and that key data points are completed appropriately. Requirements: EDUCATION & EXPERIENCE • Possess a high school diploma or equivalent GED certificate., • One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience., • Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment., • Successfully completes required training programs in Hazmat, MCI Management (NIMS 100 & 700) prior to completion of classroom orientation., • Emergency Medical Technician (EMT) training is desirable, • Emergency Medical Dispatcher (EMD) preferred Requirements • Active listener with excellent communication skills to collaborate with others under any type of condition., • Ability to multitask with different, and sometimes conflicting, events happening at the same time., • Good computer/typing skills for dispatching duties., • Understand and follow both oral and written instructions promptly and accurately., • Possess the skills to maintain a high degree of situational awareness., • Ability to process information quickly., • Ability to evaluate incoming calls to interpret the nature and urgency of the call., • Ability to remain calm and effective under heavy workloads and in emergency situations., • Learn street locations, station locations, and geography of the areas served. Physical Demands While performing the duties of this job, the employee will sit for extended periods of time, frequently required to stand, and walk. The employee must frequently speak and hear clearly and occasionally withstand higher than average levels of noise. The employee frequently performs tasks with manual dexterity (i.e., use of fingers, hands, and arms); reach with hands and arms. The employee will rarely climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable the individuals with disabilities to perform the essential functions. The work environment is frequently hectic with quick turnaround times and deadlines. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Monroe Ambulance is committed to equal employment opportunities for all employees and applicants for employment. Monroe Ambulance prohibits discrimination against employees and applicants in all aspects of employment including but not limited to recruitment, hiring, compensation, promotion, training, leaves of absence, benefits, termination, employer-sponsored activities, social and recreational programs, and recognition. Monroe Ambulance prohibits discrimination against all legally protected classes including age, color, creed, disability, domestic violence victim status, gender expression, gender identity, genetic predisposition, marital status, military status, national origin, parental status, political affiliation, pregnancy-related condition, prior arrest/conviction record, race, religion, reproduction health choices, sex, sexual orientation, or other non-merit-based factors. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. *Additional Salary Detail The referenced pay represents our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, and skill set.

Job DescriptionJob description: Highly organized Service Coordinator / Dispatcher with experience managing service workflows, coordinating field technicians, and serving as the primary point of contact between customers, office staff, and vendors. Proven ability to manage job queues, create and track work orders, and support profitable, on-time project completion in fast-paced service environments. Strong communicator with a customer-first mindset and a focus on efficiency, accountability, and process improvement. Summary of Duties * Service Dispatching & Job Coordination * Workflow & Job Queue Management * Customer & Technician Communication * Project & Installation Tracking * CRM / Customer Management Software * Microsoft Excel & Reporting * Scheduling & Resource Allocation * Cost Estimating Support * Vendor Coordination * Ability to multitask * Documentation & Scope Management * Completion Reporting Competencies: * Created and managed service and installation work orders, ensuring technicians received complete job prerequisites and scope details prior to dispatch * Coordinated daily workflow between customers, field technicians, sales staff, and vendors to ensure timely and profitable job completion * Monitored job queues and technician schedules, optimizing resource utilization across service and installation departments * Served as the primary point of contact for customer, technician, and vendor inquiries, resolving issues and escalating when necessary * Tracked project milestones and installation completion status, ensuring clear communication and accountability * Assisted with cost estimating, scheduling adjustments, and scope-of-work changes * Maintained accurate job documentation within company CRM / customer management software * Generated reports on sales, job completion, and operational performance for management review * Supported continuous improvement of service workflows and operational processes Requirements: * Service Dispatching & Job Coordination * Workflow & Job Queue Management * Customer & Technician Communication * Project & Installation Tracking * CRM / Customer Management Software * Microsoft Excel & Reporting * Scheduling & Resource Allocation * Cost Estimating Support * Vendor Coordination * Cross-Functional Collaboration * Documentation & Scope Management * Completion Reporting Monday - Friday 7:30am - 5:30pm 40

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving.

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.Together, we will set the highest standards for how we treat each other to ensure

Assists in orientating and training new dispatchers.

Compensation is negotiable and based on experience.Flexible hours and work benefits.Takes client calls and communicates to our chauffeurs.Assures scheduled trips are complete and checked for accuracy.Monitors radio, telephones and on-road provision of service for quality.Scheduling and routing vehic

We are seeking a highly organized and customer-focused HVAC Dispatcher to join our team. The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations.

Freight Dispatcher (Independent Contractor).

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service fo

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Compensation is negotiable and based on experience.Flexible hours and work benefits.Takes client calls and communicates to our chauffeurs.Assures scheduled trips are complete and checked for accuracy.Monitors radio, telephones and on-road provision of service for quality.Scheduling and routing vehic

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service fo

Compensation is negotiable and based on experience Flexible hours and work benefits What will you be doing? Takes client calls and communicates to our chauffeurs Assures scheduled trips are complete and checked for accuracy.Monitors radio, telephones and on-road provision of service for quality.S

Milton CAT offers challenging career opportunities, extensive training and empl Dispatcher, Dispatch, Field Technician, Service, Manufacturing, Retail, Skills.

Receive and answer emergency and non-emergency calls Record all the calls Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Oversee the route of field units and track delivery status of products Coordinate schedule in the most effect