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  • Customer Support Representative
    Customer Support Representative
    hace 7 días
    $22 por hora
    Jornada completa
    Central LA, West Hollywood

    Customer Support Representative Location: West Hollywood, CA (In-Person) Schedule: Full Time, 40 hours per week Start Date: Immediate Compensation: $22/hour Company: Shmoozer About Shmoozer Shmoozer is an app that connects users with selected Shmoozers — fun, engaging people who are great to talk to through real-time audio and video conversations. Whether someone wants to vent, share ideas, get a fresh perspective, or simply enjoy a meaningful conversation, Shmoozer makes great conversations available on demand. We are a fast-growing startup based in West Hollywood, and we’re looking for a motivated and personable Customer Support Representative to join our team. About the Role As a Customer Support Representative, you will be the front line of communication between Shmoozer and our community of users and Shmoozers. You will help answer questions, resolve issues, and ensure that every interaction with our brand is positive and professional. This is an excellent opportunity for a recent college graduate who is eager to gain hands-on experience in a fast-paced startup environment. The role offers exposure to customer support, operations, and marketing, with significant opportunities for growth and increased responsibility over time. Key Responsibilities • Respond to user and Shmoozer inquiries via email, phone calls, and chat., • Assist with account issues, billing questions, technical problems, and general support requests., • Escalate technical or operational issues to the appropriate team members., • Help onboard new Shmoozers and answer questions about the application and onboarding process., • Support Shmoozers with profile setup, scheduling, and platform guidelines., • Maintain a positive and helpful relationship with our community., • Track and document support requests and recurring issues., • Identify patterns and suggest improvements to enhance the user experience., • Assist with general operational tasks as needed. Qualifications • Bachelor’s degree., • Excellent written and verbal communication skills., • Friendly, empathetic, and solution-oriented., • Highly organized and detail-oriented., • Comfortable speaking on the phone and handling multiple requests., • Tech-savvy and quick to learn new tools and systems., • Excited to work in a fast-paced startup environment., • Ability to work in person in West Hollywood. What You'll Gain • Hands-on experience working directly with a startup leadership team., • Opportunity to shape customer support processes from the ground up., • Exposure to operations, marketing, and product development., • Significant room for growth as the company scales., • A collaborative and entrepreneurial work environment. *Join us in building a platform that brings real human connection to people whenever they want it.*

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  • Graphic Designer
    Graphic Designer
    hace 1 mes
    $25–$50 por hora
    Jornada completa
    Pacific Palisades, Los Angeles

    About Us: We are a reputable design firm known for creating high-end, luxurious and timeless pieces and spaces. Our team is composed of talented and creative individuals who are passionate about designing exceptional environments. We believe that great design is a combination of aesthetics, functionality, and craftsmanship. Our projects range from residential to commercial, and we have built a strong reputation for delivering projects with excellence and exceeding our clients' expectations. About the Role: We are seeking a talented and experienced Graphic Designer to join our team. The Graphic Designer will be responsible for creating visually appealing and cohesive designs that align with our brand and vision. The ideal candidate must have a strong eye for aesthetics, excellent design skills, and the ability to think creatively. As our Graphic Designer, you will have the opportunity to work on a variety of projects and collaborate with our dynamic team to bring our designs to life. Key Responsibilities: - Collaborate with the design team to understand project requirements and create design concepts that align with the brand and project vision. - Develop and design marketing materials, including but not limited to, brochures, flyers, proposals, presentations, and social media graphics. - Create high-quality renderings and visual presentations to showcase design concepts to clients. - Design and update company websites and social media platforms with new and engaging content. - Continuously research and stay up to date with design trends and techniques to suggest innovative ideas and concepts. - Collaborate with external vendors and printers to ensure quality and timely production of marketing materials. - Develop and maintain a cohesive brand identity and ensure consistency in all design elements. Qualifications: • Bachelor's degree in Graphic Design or related field., • Minimum of 1 year of experience in graphic design., • Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign)., • Experience with 3D rendering software such as SketchUp or Revit is a plus., • Strong understanding of design principles, typography, and color theory., • Ability to manage multiple projects and meet tight deadlines., • Excellent written and verbal communication skills., • A strong portfolio showcasing a range of design projects., • A passion for interior design and a keen eye for detail. Why Work with Us: We value creativity, collaboration, and excellence. We believe in investing in our team's growth and development and providing a positive work culture. You will have the chance to work with a team of talented and passionate individuals who are dedicated to bringing our designs to life. We also offer competitive compensation and benefits packages. Success in this Role Means... 1. Delivering visually stunning designs that meet project goals on time., 2. Reducing "friction" for the team by keeping assets and schedules meticulously organized., 3. Proactively identifying ways to improve the creative department’s daily workflow. What We Offer Competitive salary commensurate with experience Paid time off and holidays Professional development opportunities and artist-led mentorship Access to studio materials, equipment, and a vibrant creative community Flexible work arrangements where possible

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