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Job Description Are you currently working in an educational setting and passionate about making a difference in children’s lives? Maybe you’re a teacher, teaching assistant, or paraprofessional in a private school or with the Department of Education and looking for additional. Channel your passion into a rewarding career in Applied Behavior Analysis (ABA). Bring your skills working with children into a role that creates real change for children with Autism. Be part of a supportive community dedicated to enhancing lives. Why Join Us: * Spanish Skills Required: Ability to communicate in Spanish with clients and families; fluency is preferred, but strong conversational ability is welcomed. * Same-Day Pay: Access a portion of your paycheck immediately after each shift. * Flexible Hours: Afternoon and evening shifts, perfect for those in education or related fields. * Part-Time & Rewarding: Gain real-world experience in ABA, ideal for teachers, teacher’s assistants, and paraprofessionals. * Comprehensive Training: No prior ABA experience needed – we provide the 40-hour Registered Behavior Technician course for free. * Career Growth: Opportunities for advancement in a thriving industry. Responsibilities: * Provide one-on-one ABA services to clients using evidence-based interventions that support independence and positive behavior. * Record session data accurately using electronic devices. * Foster a positive learning environment and build strong connections with families. * Collaborate with families and BCBA Supervisors to enhance treatment effectiveness. Qualifications: * High school diploma or equivalent. * Experience working with children with Autism. * Spanish-speaking (fluency preferred, conversational required). * Willingness to learn, patience, compassion, and a calm demeanor in challenging situations. Ideal Experience: * Education or early childhood development * Teaching assistant, paraprofessional, or instructional aide * Childcare, babysitting, after-school programs, or camp counseling * Behavioral health, mental health, or social services * ABA therapy or working with individuals with Autism * Supporting a neurodiverse family member or loved one Additional Info: * Services are provided in clients’ homes or community-based locations. * Positions start part-time; looking for candidates willing to make a 6-month commitment. If you are compassionate, patient, and bilingual in Spanish and English, we encourage you to apply. Use your classroom skills to make a positive impact on the lives of children with Autism. Apply Today – Join Our Team!

Job Description Company Overview Kids First is a fast-growing agency servicing clients at our One-of-a-Kid ABA Center located in Monsey, NY. We are devoted to providing quality service to individuals and families. Our therapists help children and young adults diagnosed with Autism Spectrum Disorder (ASD) reach goals set in treatment plans created by our Board-Certified Behavior Analysts using Applied Behavior Analysis (ABA) therapy methods. Kids First is looking for passionate people who want to help make a difference in the lives of the children we serve. More than a company, we are a community of purpose-driven individuals that value inclusivity, curiosity, and providing incredible service with a heart. What You Will Do Kids First is looking for an ABA therapist/Behavior Technician to join our growing team. As a Behavior Technician or Paraprofessional, you will: • Work closely with a Board Certified Behavior Analyst (BCBA) to implement individualized behavior reduction and skill acquisition treatment plans., • Provide 1-on-1 ABA therapy to assigned clients, • You may be tasked with reporting to the client’s home for therapy sessions and ensuring that the client is always in a safe and positive environment. However, most of our services are provided in our Monsey based ABA center., • Ensure client satisfaction by providing the highest quality of care and support possible., • Log daily observations of the client, collecting and reporting critical data to help in monitoring each client’s progress., • Receive remote and/or in-person supervision by BCBA to ensure proper ABA techniques are practiced., • Truly, we are looking for someone who would take joy in seeing and contributing to the extraordinary progress of their clients as they develop positive behaviors and learn new skills. (If this sounds like you, we encourage you to apply!) What We Are Looking For: Qualifications: • 1+ years of providing ABA therapy or implementing ABA techniques/methods in a school or home setting., • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Not required, but recommended., • Complete the 40-hour RBT Course - Not required, but recommended., • The ability to communicate effectively in English. Yiddish speaking is a plus, but not required., • The ability to work flexible, part-time schedules with the possibility to gain full-time hours. (Particularly afterschool hours between 3 pm - 5 pm and Sundays.), • A demonstrated ability to work with confidential information., • Strong communication and problem solving skills (this role requires you to build a rapport with the clients and families you work with)., • The ability to stay organized while multitasking in a fast-paced environment., • 2+ years of experience working with children and/or adolescents on the autism spectrum and with developmental disabilities., • We value finding the right person over experience. We believe that a humble, patient, and passionate candidate can be taught. So if you have informal experience working with children on the spectrum or with ABA, we would love to speak with you. Why Choose Kids First? • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Y1sQY8rcUM

Job Description Reports To: Vice President of Human Resources Program: Human Resources Administration Location: Rockland, NY Schedule: Hybrid Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary Range: $60,000 annually Summary Description: The Human Resources Generalist plays a key role in supporting daily HR operations and ensuring efficient, compliant, and employee-focused processes across the organization. This position contributes to the full employee lifecycle and supports initiatives that enhance organizational effectiveness and workplace culture. Responsibilities: Compliance & HR Administration • Partner with the HR team to support all stages of the employee lifecycle, including recruitment, onboarding, and offboarding., • Maintain compliance with federal, state, and local labor laws (e.g., FLSA, ADA, HIPAA as applicable)., • Maintain accurate employee records and HRIS data., • Assist with policy development and updates, ensuring alignment with nonprofit regulations and best practices., • Support audits, reporting, and accreditation requirements., • Perform other duties as assigned. Recruitment & Onboarding • Coordinate full-cycle recruitment (job postings, screening, interviewing, and hiring)., • Partner with program managers to understand staffing needs, especially for clinical and support roles., • Facilitate onboarding processes, including orientation and training schedules., • Ensure all required background checks and credential verifications are completed., • Conduct new hire check-ins and gather feedback to improve onboarding experiences., • Maintain accurate and up-to-date employee records within HR systems. Employee Relations • Promote a positive, inclusive, and trauma-informed workplace culture., • Support employee engagement initiatives and retention strategies., • Advise supervisors on performance management and disciplinary action. Training & Development • Coordinate staff training, including required compliance and mental health-related trainings, • Support leadership development and continuing education initiatives. Competencies: • High level of integrity, professionalism, and confidentiality., • Strong verbal and written communication skills., • Knowledge of employment laws and HR best practices, • Proficiency in Microsoft Office, ADP Workforce Now, and HRIS platforms., • Excellent time management and organizational skills., • Detail-oriented with strong analytical and problem-solving abilities., • Self-motivated, results-driven, and collaborative. Key Performance Indicators (KPIs): • Timely and accurate onboarding of new hires., • Accuracy and maintenance of employee records., • Effectiveness of training coordination and participant satisfaction., • Precision in HR data entry and reporting. Requirements: • Bachelor’s degree in Human Resources or a related field; equivalent experience, training, or certification may be substituted., • 2–5 years of HR experience (non-profit or healthcare setting preferred)., • Experience supporting a diverse, multidisciplinary workforce (clinicians, case managers, administrative staff)., • Proficiency with ADP Workforce Now., • HR certification (e.g., SHRM-CP, PHR) preferred., • Have and maintain a valid Driver’s License with a driving record that is satisfactory to our insurance carrier., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Position may require extended periods of sitting and computer-based work., • May require occasional travel to program sites., • Work hours, reporting structure, and on-site location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description: Job Objectives * Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. * Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. * Models and delivers a distinctive and delightful customer experience. * Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with customers. Operations * Learn from store and pharmacy team members, field leadership, team members and customers/patients * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. * Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). * Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing * Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. * Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Complete special assignments and other tasks as assigned. Training and Personal Development * Complete required training * Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. Job ID: 1783026BR Title: Pharmacy Intern Company Indicator: Walgreens Employment Type: Part-time Job Function: Retail Full Store Address: 654 WESTWOOD AVE,RIVER VALE,NJ,07675-06256-19523-S Full District Office Address: 654 WESTWOOD AVE,RIVER VALE,NJ,07675-06256-19523-S External Basic Qualifications: * Must be enrolled in a school of Pharmacy program. * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). * Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications: We will consider employment of qualified applicants with arrest and conviction records. The current salary range for this position is $18.00 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. Shift: Store: 19523-RIVER VALE NJ

Non-Certified - Minimum of 30 College Credits and NJ Substitute Certification Certified - Valid NJ CE, CEAS, or Standard Teacher Certification Proficient in English(speaking, reading, writing) Benefits: Full suite of benefits including: medical, dental, vision, and 401k Ongoing job training support

Job Description Job Title: Program Coordinator Program: Congregate Treatment Residences/Treatment Apartments Licensed Residential Services/Community Residences Reports To: Assistant Director of Services Location: Garnerville, Nanuet, Pomona, NY Hours Per Week: 40 FLSA Status: Full Time, Non-exempt Salary Range: $26.55-$30.28 per/hr Summary Description: The Program Coordinator of Congregate Treatment Residences/Treatment Apartments, creates a culturally competent therapeutic environment that promotes wellness and independence for residents. They are responsible for managing the day-to-day supervisory and administrative management of the residential programs as well as providing a variety of restorative services, case management, and housing-related services to residents to facilitate their adjustment to and integration into the community. They are responsible for completing tasks including but not limited to: supervising residential counselors/case management staff to ensure compliance with charting/documentation, preparing monthly statistical reports (e.g., food stamps, food expense personal account ledgers, and petty cash), handling resident benefits, and following up with SSI Food Stamps, Public Assistance, etc. The Program Coordinator is also responsible for conducting/reviewing fire drills, ensuring compliance with safety checklists, and ensuring that a clean, safe environment is maintained for all residents. They must monitor and ensure medication supervision, attend and actively participate in trainings/in-services both on and off-sites, and overall represents the department and agency in a professional manner. Responsibilities: • Plans, coordinates, and oversees the work of residential direct service and support staff on all shifts to ensure all routines are scheduled and implemented as planned., • Responsible for scheduling staff, modifying staff schedules, cover shifts as needed to fill staffing deficiencies and reduce overtime., • Oversees scheduled work assignments and adjusts as needed. Arranges and posts schedules, responds to questions and problems, etc., to ensure the smooth operation of the residence/treatment apartment programs., • Ensures quality services are provided to each resident through person-centered planning and maximizes opportunities for integration within the community., • Monitors and documents the delivery of all services., • Participates in the departmental on-call system., • Assists with the completion and submission of all paperwork required within established program deadlines., • Assists in maintaining residential rental and financial accounts while ensuring fiscal integrity., • Provides counseling, safety interventions, restorative services, assistance in negotiating community activities and crisis management services., • Monitors, trains and assists residents in all programs in household maintenance activities to ensure a clean, safe and homelike environment. Directly participates in household maintenance activities when required., • Provides training, supervision and assistance to residents in daily activities, including food purchases, recreational activities, and meal planning, and personal care activities., • Assists residents in developing meaningful service plan goals and provide supports to assist residents in achieving their goals., • Be ready to step in and support residents in their needs when needed, ensuring their well-being and comfort., • Maintains collaborative contacts with other identified individuals, families, and agencies providing services to residents to ensure consistency in treatment planning and services provision., • For Congregate Treatment Residences, ensures that monthly fire drills and associated procedures are completed and recorded., • Evaluates resident and staff response, making recommendations, documenting, and completing follow-up, as necessary:, • Available for crisis and emergency events as they arise. Answers questions, notifies supervisor and/or Director of Licensed Residential Services/Chief Program Officer of emergency events., • Participates in a broad program of quality assurance activities. Ensures departmental guidelines are being fully addressed and corrective actions taken as may be required., • Ability to provide effective leadership and guidance to support staff., • Skill in managing crisis situations within a community residence/treatment apartment setting., • Effective collaboration with interdisciplinary teams and external partners., • Knowledge of and commitment to maintaining compliance with regulations and policies., • Effective program oversight and smooth day-to-day operations., • Provide monthly census information to Program Leadership and GMH Finance Department to enable enrollment and discharge planning., • Complete new resident interviews within 5 business days of referral in collaboration with the Assistant Director or the Director., • Timely and accurate documentation of resident progress and incidents, • Timely and accurate billing., • Successful resolution of crisis situations with minimal impact on residents., • Master's Degree or BA degree in a human services field, and a minimum of 3 years of experience working in behavioral health, with 2 years of supervisory experience preferred, or, • Master's degree in a human services field and 6 years of experience working with diverse populations in behavioral health, with one year of supervisory experience or, • High school diploma and 8 years' experience in human services, with one year of supervisory experience., • A strong understanding of recovery, person-centered practice, and wellness., • Knowledge of licensed housing regulations, principles, and best practices., • Strong leadership and team management skills., • Excellent interpersonal and communication skills, • Ability to work collaboratively within a team and engage with the community., • Commitment to maintaining confidentiality and professionalism., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Experience with EHR (Electronic Health Records)., • Fluency in English (Reading, Writing, Speaking)., • Must have a valid driver's license and a driving record that is satisfactory to our insurance carrier., • Must maintain current NYS Defensive Driving certification., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2 — 3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds, • This is a full-time, 40-hour per week position with a regular daytime schedule that may include an evening shift and rotating on-call responsibilities., • Reporting structure and location are subject to change per program needs., • This position may require availability outside of the standard workday, and as such, must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends, and holidays. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionBenefits: • Competitive salary, • Free uniforms, • Opportunity for advancement Key Responsibilities: • Show care for our customers' homes by being cautious, considerate, and tidy., • Cover surfaces with drop cloths, plastic, and thorough masking to protect from overspray., • Handle cabinet doors for transport to and from job sites, ensuring proper reassembly., • Prep surfaces by removing old paint, filling holes, and fixing damage for a top-notch finish., • Apply paint, varnish, or other finishes with brushes, rollers, or spray guns to exceed expectations., • Previous experience painting cabinets, trim, or similar finishes is a MUST., • Basic math skills for measuring and calculating paint quantities. -, • Familiarity with different paint types, finishes, and application techniques., • Ability to follow our painting process for successful projects., • Attention to detail, able to work alone or with a team., • Proficiency in English is required., • Driver's license, clean record and personal vehicle.

Job Description Reports To: Clinical Supervisor/Program Director Program: MHOTRS Clinic (Mental Health Outpatient Treatment and Rehabilitation Services) Location: Rockland, NY Hours Per Week: 35 per week FLSA Status: Full Time, Exempt Salary Range: $58,000 - $72,830 annually We provide weekly clinical supervision aimed at promoting the effective accumulation of clinical hours. This structured support is designed to enhance professional development and ensure a comprehensive understanding of clinical practices. Summary Description: The MHOTRS Licensed Clinician will offer individual, group, and family services for individuals of all ages and for a full range of behavioral health conditions. Our clinic delivers integrated behavioral health services with a robust team of providers. The Clinician is responsible for the provision of direct clinical services and coordination with other agencies serving the clients. The Clinician will demonstrate particular competence in providing trauma-related care, utilizing evidence-based approaches. The Clinician must possess the ability to engage and affect change through a person-centered model. The Clinician will demonstrate initiative, flexibility, creativity, and a collaborative spirit. The Clinician will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. The Clinician will utilize evidence-based practices, embracing trauma-informed and person-centered approaches. The Clinician will demonstrate co-occurring competence to deliver services that are integrated and holistic. Key Responsibilities: • Provide culturally sensitive direct, clinical services, which may include but are not limited to: assessment and treatment planning, individual, family and group psychotherapy, crisis intervention, and community consultation and education., • Document client progress in a timely manner, ensuring records comply with agency policies and regulatory requirements, following established methods and procedures., • Identify social determinants of health needs, such as case management, and coordinate with other agencies and community resources., • Coordinate treatment, including treatment transition with other community agencies and services., • Participate in program development and in training programs., • Follow the established clinical policies & procedures., • Maintain appropriate professional standards., • Principles, practices, and methods of community mental health treatment, including complexity-capable interviewing, assessment, marriage, family, child, and group counseling and crisis intervention., • Adult and/or child psychology, including development and psychopathology., • Applicable city, stat,e and federal guidelines and laws affecting mental health treatment, services and reporting procedures., • Common challenges associated with mental health conditions., • Principles of psychological growth and development., • Community mental health resources and services, and other health, financial, social, recreational, cultural, housing, and legal advocacy services., • Understanding the impact of culture on mental health practices., • Meet the required productivity targets as set forth by the clinic leadership., • Keep timely and accurate documentation as required by licensing and the agency., • Participate in the team’s integrated meetings., • Collaborate with the team on care coordination., • Partnership with external referral sources., • Be part of the open access schedule., • Master’s Degree in Social Work or Mental Health Counseling with clinical experience in the academic program at an accredited school of social work/counseling., • Must be licensed in New York State, be in good standing, and remain in continuous good standing with the state’s licensing board: LMSW, LMHC, LMFT, LCSW or limited permit eligible.., • Bilingual in Spanish required., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic computer knowledge and the ability to document in an electronic health record is required., • Must be cleared by NYS Justice Center through fingerprinting for a Criminal History Records search., • Must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • Must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must maintain clearance by applicable regulatory clearances as required., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: Licensed Residential Services Location: Garnerville, NY Hours Per Week: 40 (full-time, part-time time and per diem opportunities available) FLSA Status: Non-exempt Salary Range: $22 to $24/hr Summary Description: The Sr. Residence Counselor is responsible for tasks relating to the daily operation of the licensed residential services. The Sr. Residence Counselor will serve as a role model, providing a home-like atmosphere in which dignity and respect enhance each person’s existence. They will participate in person-centered service planning and provide restorative services for each resident. This means keeping things organized around the house and making sure we know where everyone is so that everyone feels safe and at home! The residents we support are independent and thrive when staff embrace creativity and fun. Key Responsibilities: • Assume the responsibilities of the Program Coordinator in their absence, or as directed by the Program Director, and serve as a Residence Counselor as required., • Assist the Program Coordinator in the supervision, development, and evaluation of Residence Counselors. Assist the Program Coordinator in conducting staff meetings and case conferences., • Assist the Program Coordinator with instructing and monitoring staff’s implementation of the following activities, and comply with program practices and procedures, including but not limited to:, • Daily activities, • Maintain order in the residence and know the whereabouts of all at all times, • Self-medication procedures for residents, • Continuous care of facility, equipment, and supplies, • Safety, comfort, health, and hygiene of residents, • Vehicle safety, cleanliness, and operation, • Independent living skills acquisition, • Developing person-centered service plans for residents., • Meal planning, food ordering, preparation, and storage., • Responsible for the care and appearance of agency property, • Maintain a clean, safe, and therapeutic program environment, which includes housekeeping responsibilities., • Ensure accurate and timely completion of all documentation for themselves and residence counselors., • Attend treatment team and admission/discharge meetings. Attend other community meetings or events to maintain a collaborative, effective working relationship with other community agencies, organizations, groups, and/or individuals., • Ensure that fire drills are conducted and documented. Follow other safety-related practices and events as required or mandated., • Order, store, inventory, and use supplies in accordance with program needs and accountability procedures. Follow and supervise all medication procedures., • Attend and complete all GMH or state-sponsored In-Service Training Programs related to position, program, or agency goals., • Perform other duties as assigned. Key Competencies: • Ability to assume a leadership role in the Program Coordinator’s absence., • Ability to engage residents through the development of a therapeutic relationship., • Ability to deal with crisis situations and adapt to new or changing conditions., • Ability to effectively utilize de-escalation strategies to support residents., • Good verbal and written communication skills, • Knowledge of wellness, recovery, coping skills, and relapse prevention strategies related to mental illness in general and physical wellness in particular., • Demonstrated empathy and compassion in supporting residents., • Ability to work as part of a team and participate in a group process of goal setting and problem solving., • Advocacy for residents’ rights and access to community resources, • Knowledge of community resources and mental health services Key Performance Indicators (KPIs): • Achievement of residents' rehabilitation goals., • Effective collaboration within the multidisciplinary team., • Timely and accurate documentation of resident progress within established agency/program requirements., • Participation in ongoing professional development activities., • Compliance with ethical standards and regulations. Requirements: • A Master’s or Bachelor’s degree in a human services-related field with 1 year of experience in human services; OR an Associate’s degree in a human services-related field and 4 years of experience in human services; OR a High School diploma and 6 years of experience in human services., • Experience working with diverse populations recovering from mental illness., • Knowledge of American Sign Language (ASL) and Deaf culture is required in Nanuet House., • Valid Driver's License and driving record that is satisfactory to our insurance carrier., • Maintain New York State Defensive Driving certification within 30 days of hire., • Experience with EHR (Electronic Health Records)., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2 – 3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds., • Must be able to intervene with residents’ behaviors., • Must be able to conduct an evacuation of the facility in the event of an emergency., • Position is scheduled 40 hours per week or less, which may include evenings and weekends., • The Sr. Residence Counselor will remain on site, on-duty until relieved., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: Licensed Residential Services Location: Nanuet, NY Hours Per Week: full-time, part-time, and per diem opportunities available FLSA Status: Non-exempt Salary Range: $19 - $24/hr Summary Description: The Residence Counselor is responsible for tasks relating to the daily operation of the licensed residential services. The Residence Counselor will serve as a role model, providing a home-like atmosphere in which dignity and respect enhance each person’s existence. They will participate in person-centered service planning and provide restorative services for each resident. This means keeping things organized around the house and making sure we know where everyone is so that everyone feels safe and at home! The residents we support are independent and thrive when staff embrace creativity and fun. Responsibilities: • Counsel and assist residents in the development of necessary skills required in decision-making, problem solving, interpersonal skills, and goal acquisition, and document their progress on a regular basis., • Supervise and assist residents in daily living activities, including personal health care and grooming, individual clothing care, personal belongings, bedroom and living quarters., • Supervise and teach (through demonstration) food and meal preparation, purchase and storage, including sound nutritional practice; use of household and small appliances; and use of public transportation., • Train and assist residents in other areas pertinent and necessary for independent living such as basic housekeeping, money management, use of community resources, and all ADL skills., • Supervise self-medication program of residents. Carry out prescribed medication programs established and documented in case records. Under direction of Program Coordinator, contact physicians and other treatment personnel when necessary to assure compliance., • Respond immediately to emergency situations by following emergency procedures. Educate and train residents to identify and access health-related and emergency services., • Responsible for electronic health record of residents and all necessary paperwork including: assessments, goal/service plan writing, service treatment plans/service plan review, and monthly progress note documentation., • Maintain all other necessary records pertaining to the resident, e.g., recording incident reports, acquisition of Authorization for Restorative Services and filing of collateral information., • Plan, implement and participate in recreational activities., • Use behavioral intervention skills in situations which demand immediate attention to ensure the safety of residents and staff., • Provide encouragement and feedback to residents concerning behavior and functioning., • Attend and complete all GMH or state sponsored In-Service Training Programs related to position, program or agency goals., • Continually observe, address and report maintenance needs of the residence and property. Maintain a clean and safe environment, which involves housekeeping responsibilities., • Transport residents in agency vehicle to community appointments, shopping, etc., as requested., • Additional duties as assigned. Competencies: • Ability to effectively utilize de-escalation strategies to support residents., • Ability to engage clients through the development of a therapeutic relationship., • Ability to deal with crisis situations and adapt to new or changing conditions., • Good verbal and written communication skills., • Knowledge of wellness, recovery, coping skills, relapse prevention strategies related to mental illness in general and physical wellness in particular., • Demonstrated empathy and compassion in supporting residents., • Ability to work as part of a team and participate in a group process of goal setting and problem solving., • Advocacy for residents’ rights and access to community resources., • Knowledge of community resources and mental health services. Key Performance Indicators (KPIs): • Achievement of residents' rehabilitation goals., • Effective collaboration within the multidisciplinary team., • Timely and accurate documentation of resident progress within established agency/program requirements., • Participation in ongoing professional development activities., • Compliance with ethical standards and regulations. Requirements: • A Master’s or Bachelor’s degree in a human services related field; OR an Associate’s degree in a human services related field and 3 years experience in human services; OR a High School diploma and 5 years experience in human services., • Experience working with diverse populations recovering from mental illness., • Knowledge of American Sign Language (ASL) and Deaf culture is required in Nanuet House., • Must have a valid Driver's License and a driving record that is satisfactory to our insurance carrier., • Maintain New York State Defensive Driving certification within 30 days of hire., • Experience with EHR (Electronic Health Records)., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2–3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds., • Must be able to intervene with residents’ behaviors., • Must be able to conduct an evacuation of the facility in the event of an emergency., • Position is scheduled 40 hours per week or less, which may include evenings and weekends., • The Residence Counselor will remain on site, on-duty until relieved., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: Licensed Residential Services Location: Garnerville, NY Hours Per Week: 40 (full-time, part-time, and per diem opportunities available) FLSA Status: Non-exempt Salary Range: $19 hr - $22/hr Summary Description: The Residence Counselor is responsible for tasks relating to the daily operation of the licensed residential services. The Residence Counselor will serve as a role model, providing a home-like atmosphere in which dignity and respect enhance each person’s existence. They will participate in person-centered service planning and provide restorative services for each resident. This means keeping things organized around the house and making sure we know where everyone is so that everyone feels safe and at home! The residents we support are independent and thrive when staff embrace creativity and fun. Responsibilities: • Counsel and assist residents in the development of necessary skills required in decision-making, problem solving, interpersonal skills, and goal acquisition, and document their progress on a regular basis., • Supervise and assist residents in daily living activities, including personal health care and grooming, individual clothing care, personal belongings, bedroom and living quarters., • Supervise and teach (through demonstration) food and meal preparation, purchase and storage, including sound nutritional practice; use of household and small appliances; and use of public transportation., • Train and assist residents in other areas pertinent and necessary for independent living such as basic housekeeping, money management, use of community resources, and all ADL skills., • Supervise self-medication program of residents. Carry out prescribed medication programs established and documented in case records. Under direction of Program Coordinator, contact physicians and other treatment personnel when necessary to assure compliance., • Respond immediately to emergency situations by following emergency procedures. Educate and train residents to identify and access health-related and emergency services., • Responsible for electronic health record of residents and all necessary paperwork including: assessments, goal/service plan writing, service treatment plans/service plan review, and monthly progress note documentation., • Maintain all other necessary records pertaining to the resident, e.g., recording incident reports, acquisition of Authorization for Restorative Services and filing of collateral information., • Plan, implement and participate in recreational activities., • Use behavioral intervention skills in situations which demand immediate attention to ensure the safety of residents and staff., • Provide encouragement and feedback to residents concerning behavior and functioning., • Attend and complete all GMH or state sponsored In-Service Training Programs related to position, program or agency goals., • Continually observe, address and report maintenance needs of the residence and property. Maintain a clean and safe environment, which involves housekeeping responsibilities., • Transport residents in agency vehicle to community appointments, shopping, etc., as requested., • Additional duties as assigned. Competencies: • Ability to effectively utilize de-escalation strategies to support residents., • Ability to engage clients through the development of a therapeutic relationship., • Ability to deal with crisis situations and adapt to new or changing conditions., • Good verbal and written communication skills., • Knowledge of wellness, recovery, coping skills, relapse prevention strategies related to mental illness in general and physical wellness in particular., • Demonstrated empathy and compassion in supporting residents., • Ability to work as part of a team and participate in a group process of goal setting and problem solving., • Advocacy for residents’ rights and access to community resources., • Knowledge of community resources and mental health services. Key Performance Indicators (KPIs): • Achievement of residents' rehabilitation goals., • Effective collaboration within the multidisciplinary team., • Timely and accurate documentation of resident progress within established agency/program requirements., • Participation in ongoing professional development activities., • Compliance with ethical standards and regulations. Requirements: • A Master’s or Bachelor’s degree in a human services related field; OR an Associate’s degree in a human services related field and 3 years experience in human services; OR a High School diploma and 5 years experience in human services., • Experience working with diverse populations recovering from mental illness., • Knowledge of American Sign Language (ASL) and Deaf culture required in Nanuet House., • Must have a valid Driver's License and a driving record that is satisfactory to our insurance carrier., • Maintain New York State Defensive Driving certification within 30 days of hire., • Experience with EHR (Electronic Health Records)., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2–3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds., • Must be able to intervene with residents’ behaviors., • Must be able to conduct an evacuation of the facility in the event of an emergency., • Position is scheduled 40 hours per week or less, which may include evenings and weekends., • The Residence Counselor will remain on site, on-duty until relieved., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Title: Reach One Coordinator of Activities Reports To: Asst. Director of Rehab and Recovery. Program: Rehabilitative and Recovery Services Location: Valley Cottage, NY Hours Per Week: 35 FLSA Status: Exempt Salary Range: 25 per hr Summary Description: The Reach One Activities Coordinator is a certified Peer Professional (NYCPS and/or CRPA) responsible for overseeing the day-to-day operations of the Reach One events and activities. This role includes supervising Peer Professional interns; managing program activities, and facilitating Peer Support groups weekly while maintaining an active client caseload. Responsibilities: Supervision & Training • Supervise and train Peer Professional Interns working in Reach One and related programing., • Provide ongoing feedback, coaching, and performance support to ensure professional growth and adherence to best practices. Group, Event and Activity Oversight • Oversee daily planning and facilitation of groups, activities and events for Reach One Participants., • Assist Reach One staff and interns in planning additional groups, events, and activities., • Track expenses, attendance and other key data points for Reach One programing., • Collaborate with leadership and stakeholders to develop, implement, and evaluate program policies and procedures., • Develop unique programing, in collaboration with Reach One participants, staff and interns. Leadership & Meetings • Promote a supportive, collaborative, and recovery-oriented team culture., • Facilitate meetings, as needed, for Reach One staff and interns. Group Facilitation • Plan, facilitate, and evaluate therapeutic Peer Support groups using evidence-based approaches., • Foster participant engagement, empowerment, and recovery skills. Peer Support • Maintain an active caseload providing individual counseling and support., • Provide Peer Support, Transportation Training, social/community engagement, employment/educational support, ADLs, housing assistance., • Develop, implement, and monitor treatment plans aligned with member goals. Documentation & Compliance • Complete all documentation accurately and within required timeframes., • Ensure compliance with program, agency, state, and regulatory standards. Advocacy & Collaboration • Advocate for member needs and rights within the program and community., • Collaborate with multidisciplinary teams to promote integrated care., • Connect members with appropriate community resources and supports. Engagement, Networking, and Marketing • Build and maintain relationships with local referral partners., • Connect with potential referral partners to ensure they are aware Reach One Services., • Support Referral partners to complete referrals to Reach One., • Engage potential Reach One participants and support them into the program as appropriate., • Build Program engagement by identifying new potential clients, referral sources and areas of growth. Competencies: • Certification as a Peer Professional (CRPA and/or CRPA), or ability to complete certification within three months of hire., • Previous experience and/or training in Peer Professional techniques, ethics and practices., • Demonstrated supervisory or training experience preferred., • Experience developing and/or facilitating creative programing strongly preferred., • Excellent leadership, communication, and organizational skills., • Empathy, active listening, and strong crisis intervention skills., • Commitment to recovery-oriented, trauma-informed, and culturally competent care., • Collaborative and adaptable in a fast-paced team environment. Key Performance Indicators (KPIs): • Program Enrollment (Reach One), • Attendance of Groups, Events, Activities., • Satisfaction of Reach One Participants., • Reduction of ER use and/or Hospitalizations., • Appropriate and timely documentation of charting of a full caseload of Reach One participants. Requirements: • Certification as a Peer Professional (CRPA and/or CRPA), or ability to complete certification within three months of hire., • Experience with group, events, activity development and facilitation., • Must maintain current NYS Defensive Driving certification within 30 days of hire., • Solid computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Must maintain confidentiality and professional boundaries., • Requires flexibility, adaptability, and strong organizational skills., • May involve hybrid or field-based work as needed., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET team leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains, NY, and/or Rockland, NY. This is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed. Hours Per Week: 17.5 FLSA Status: Part Time, Non-exempt Salary Range: $24.72 per/hr Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Family Liaison will function as an advocate and offer support to INSET participants and/or their family (of choice) if indicated by the participant. The Family Liaison will offer services such as advocacy, connecting families with services and referral, and one-on-one support that reflects the rights of self-determination, choice, shared decision-making, and collaboration from a trauma-informed and culturally curious framework. Responsibilities: • Establish and maintain contact with chosen families of INSET participants or individuals referred to INSET, • Support the families in accessing appropriate services based on indicated needs, • Advocate with and for families, coaching them on shared decision-making, • Meets with families in person or virtually, • Support families in strengthening their caregiving skills, • Guide families in enhancing their natural support system and increasing connections with their community, • Contact community agencies to explore possibilities for program expansion to better serve the needs of families, • Follow established agency policies and maintain professional standards, • Prepares required reports and documentation, • Provide after-hours emergency coverage and crisis intervention as needed, • Adhere to standards established by regulatory authorities., • Other duties assigned as needed Competencies: • This position requires a thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • The INSET family liaison must be aware of community resources, supports, and systems, • Knowledge of behavioral diagnoses and symptomatology, • Effective client engagement skills, • Ability to work independently while also collaborating effectively as part of a team., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Holds a Family Peer Advocate credential or is eligible to obtain one within the first 6 months of hiring., • 2 years of related work experience or a Bachelor’s degree in a related field., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Flexibility with working hours due to the nature of the program. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Substitute Teacher Copilot Careers is seeking substitute teachers for an education services client. If you're passionate about teaching and ensuring kids always have a teacher in the classroom, apply today. Our hiring coordinators are ready to help you through the entire application and onboarding process. Summary Substitute teachers assist with classroom instruction in the absence of a regular teacher. This person follows and teaches lesson plans, aids students in understanding subject matter, and ensures that regular classroom routines are followed. As a substitute teacher, you will have an opportunity to amplify and develop your teaching expertise, provide a great learning experience for students and become an integral part of the school's educational team! Responsibilities • Provide meaningful instruction to students in assigned classrooms while regular teacher is absent, • Review and implement regular teacher's routines, procedures, lesson plans, and curriculum objectives, • Establish and maintain a safe and orderly classroom environment, • Report any student injuries, illness, and serious discipline problems to school administration If you do not have all necessary qualifications, your dedicated hiring coordinator can help you obtain them. • Certified - Valid NJ CE, CEAS, or Standard Teacher Certification, • Non-Certified - Minimum of 30 college credits needed to obtain substitute certification in NJ, • Valid NJ criminal history letter, • Negative tuberculosis test obtained within 6 months of initial employment, • Full suite of benefits including: medical, dental, vision, and 401k, • Ongoing job training + support, • Career advancement - partner districts routinely hire our substitutes for full-time teaching positions Copilot Careers provides career coaching and placements services for 150,000+ workers every year. We work with several clients across a variety of industries to place workers in jobs that match their career goals. We take the stress out of job searching through personalized support, tailored just for you. Each applicant is assigned to a dedicated recruiter that guides them through the hiring and onboarding process with the goal of helping them find their perfect job and preparing them for their first day.

Job Description Reports to: Program Director, Consumer and Family Outreach Program: Social Care Network (SCN) Location: Rockland, NY (mobile) Hours per Week: 35 FLSA Status: Full-time, Non-exempt Salary Range: $50,000 - $55,000 annually Summary Description: The Social Care Navigator works independently or as part of a larger team to provide screenings, navigation of services and case management for eligible Medicaid enrollees as they relate to their social determinants of health needs. The Social Care Navigator will screen Medicaid members for unmet health-related social needs. If members qualify for any additional services, the Social Care Navigator is responsible for navigating & connecting members with such resources. Once connected, the Social Care navigator will communicate with the member to ensure closed loop referrals have been completed. Responsibilities: • Provide comprehensive Social Care Navigator services, including screening & navigation services to eligible Medicaid Members via phone, in-person, & virtually., • Document within the Unite Us electronic health record, • Develop and maintain an in-depth knowledge and understanding of the range of services (including eligibility criteria) available in the Social Care Network and existing local social services infrastructure., • Participate in all required SCN trainings and meetings, • Develop care plans for clients based on eligibility for services and identification of needs., • Communicate with community agencies and service providers., • Follow established agency policies and maintain professional standards., • Effective outreach and engagement skills., • Familiarity with community resources., • Strong time management and organizational skills., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Meets productivity expectations for clients screened and navigated as per contract metrics, • Establishes successful linkages to community resources., • Maintains timely and accurate documentation., • Completes and maintains all required trainings under the SCN model., • Positive client outcomes and satisfaction., • Associate’s degree in a relevant field or equivalent. E.g. social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field., • Bilingual capability (Spanish/English)., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Valid driver’s license., • Must obtain and maintain Defensive Driver Certification within 30 days of hire., • Must be and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • The Social Care Navigator will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Work hours, reporting structure, and on-site location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: Licensed Residential Services Location: Pomona, NY Hours Per Week: 40 (full-time, part-time, and per diem opportunities available) FLSA Status: Non-exempt Salary Range: $17.35/hr - $19.70/hr Summary Description: The Residence Counselor is responsible for tasks relating to the daily operation of the licensed residential services. The Residence Counselor will serve as a role model, providing a home-like atmosphere in which dignity and respect enhance each person’s existence. They will participate in person-centered service planning and provide restorative services for each resident. This means keeping things organized around the house and making sure we know where everyone is so that everyone feels safe and at home! The residents we support are independent and thrive when staff embrace creativity and fun. Responsibilities: • Counsel and assist residents in the development of necessary skills required in decision-making, problem solving, interpersonal skills, and goal acquisition, and document their progress on a regular basis., • Supervise and assist residents in daily living activities, including personal health care and grooming, individual clothing care, personal belongings, bedroom and living quarters., • Supervise and teach (through demonstration) food and meal preparation, purchase and storage, including sound nutritional practice; use of household and small appliances; and use of public transportation., • Train and assist residents in other areas pertinent and necessary for independent living such as basic housekeeping, money management, use of community resources, and all ADL skills., • Supervise self-medication program of residents. Carry out prescribed medication programs established and documented in case records. Under direction of Program Coordinator, contact physicians and other treatment personnel when necessary to assure compliance., • Respond immediately to emergency situations by following emergency procedures. Educate and train residents to identify and access health-related and emergency services., • Responsible for electronic health record of residents and all necessary paperwork including: assessments, goal/service plan writing, service treatment plans/service plan review, and monthly progress note documentation., • Maintain all other necessary records pertaining to the resident, e.g., recording incident reports, acquisition of Authorization for Restorative Services and filing of collateral information., • Plan, implement and participate in recreational activities., • Use behavioral intervention skills in situations which demand immediate attention to ensure the safety of residents and staff., • Provide encouragement and feedback to residents concerning behavior and functioning., • Attend and complete all GMH or state sponsored In-Service Training Programs related to position, program or agency goals., • Continually observe, address and report maintenance needs of the residence and property. Maintain a clean and safe environment, which involves housekeeping responsibilities., • Transport residents in agency vehicle to community appointments, shopping, etc., as requested., • Additional duties as assigned. Competencies: • Ability to effectively utilize de-escalation strategies to support residents., • Ability to engage clients through the development of a therapeutic relationship., • Ability to deal with crisis situations and adapt to new or changing conditions., • Good verbal and written communication skills., • Knowledge of wellness, recovery, coping skills, relapse prevention strategies related to mental illness in general and physical wellness in particular., • Demonstrated empathy and compassion in supporting residents., • Ability to work as part of a team and participate in a group process of goal setting and problem solving., • Advocacy for residents’ rights and access to community resources., • Knowledge of community resources and mental health services. Key Performance Indicators (KPIs): • Achievement of residents' rehabilitation goals., • Effective collaboration within the multidisciplinary team., • Timely and accurate documentation of resident progress within established agency/program requirements., • Participation in ongoing professional development activities., • Compliance with ethical standards and regulations. Requirements: • A Master’s or Bachelor’s degree in a human services related field; OR an Associate’s degree in a human services related field and 3 years experience in human services; OR a High School diploma and 5 years experience in human services., • Experience working with diverse populations recovering from mental illness., • Knowledge of American Sign Language (ASL) and Deaf culture required in Nanuet House., • Must have a valid Driver's License and a driving record that is satisfactory to our insurance carrier., • Maintain New York State Defensive Driving certification within 30 days of hire., • Experience with EHR (Electronic Health Records)., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2–3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds., • Must be able to intervene with residents’ behaviors., • Must be able to conduct an evacuation of the facility in the event of an emergency., • Position is scheduled 40 hours per week or less, which may include evenings and weekends., • The Residence Counselor will remain on site, on-duty until relieved., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: CORE-Community Oriented Recovery and Empowerment Location: Hybrid – Tarrytown, NY/Rockland, NY Hours Per Week: Part-time (17.5) and/or Full-time (35) opportunity FLSA Status: FT or PT, Non-exempt Hourly Pay Range: $22-$24 Summary Description: The CORE Generalist provides person-centered, recovery-oriented services to individuals with serious mental illness (SMI) in accordance with New York State Office of Mental Health (OMH) CORE service guidelines. This role integrates lived experience–informed peer support with structured psychosocial rehabilitation interventions to assist individuals in achieving personal recovery goals, improving functional skills, and increasing community integration. The CORE Generalist works collaboratively with the individual, interdisciplinary team, and community providers to promote hope, self-determination, skill development, and sustained recovery. Responsibilities: • Utilize personal lived experience with mental health recovery, where appropriate, to inspire hope and model recovery., • Assist individuals in identifying strengths, goals, and personal recovery pathways., • Promote engagement in services and assist individuals in navigating systems of care., • Encourage shared decision-making and self-direction., • Deliver structured, goal-oriented interventions to improve daily living, social, and vocational skills., • Assist individuals in developing skills related to independent living (e.g., budgeting, hygiene, time management)., • Support community integration through skill-building activities in real-world settings., • Provide coaching in interpersonal effectiveness, communication, and problem-solving., • Assist with educational and vocational readiness, including referrals and coordination., • Maintain timely, accurate, and OMH-compliant documentation, • Develop and update individualized service plans in collaboration with the individual and treatment team., • Participate in interdisciplinary team meetings and case conferences., • Coordinate care with mental health providers, primary care, social services, and community supports., • Advocate for individuals’ needs within systems of care., • Maintain professional boundaries while fostering authentic peer relationships. Competencies: • Recovery-oriented and strengths-based approach., • Cultural humility and trauma-informed practice., • Ability to balance peer support philosophy with structured rehabilitation interventions., • Strong organizational and documentation skills., • Effective teamwork and collaboration., • Familiarity with and ability to use an Electronic Health Record system., • Highly organized, detail oriented, and self-motivated. Key Performance Indicators (KPIs): • Measure improvements in client’s skills and independence., • Measure success in assisting clients with their recovery goals., • Assess client outcomes and satisfaction with these services., • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all direct-service productivity expectations are met. Requirements: • Must be at least 18 years old and have a high school diploma or equivalent plus 3 years of relevant experience working with individuals with behavioral health conditions and/or SUD disorders;, • Or must have a Bachelor’s Degree in a related discipline, AND, • Must have a New York Certified Peer Specialist certification or provisional certification (NYCPS, NYCPS-P), • Must have lived experience with mental health recovery., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier, and must maintain current New York State Defensive Driving certification., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • A flexible schedule is a plus, as some services may be delivered during evenings or other non-traditional hours to best support individuals., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job Title: Assembly Operator Job Description As an Assembly Operator, you will be responsible for completing job cards, routers, and job documentation as required. You will operate equipment such as lathes, welders, presses, grinders, cable cutters, swagers, and packaging equipment necessary for manufacturing cable assemblies. Additionally, you will maintain material traceability by completing records of materials usage for each job, perform visual and tactile inspection of assembled parts, and gather samples for testing and inspection. Responsibilities • Complete job cards, routers, and job documentation., • Maintain material traceability by completing records of materials usage., • Monitor and perform visual and tactile inspection of assembled parts., • Perform proof-loading of assembled parts., • Gather samples for start-up and in-process testing and inspection., • Package and label processed material according to job card instructions., • Proficiency in assembly line and visual inspection., • Experience with hand tools and cable assembly., • Ability to perform visual inspection of completed products., • Ability to self-motivate and problem-solve in a fast-paced setting., • Excellent attention to detail., • Good documentation practice., • Understanding of part workmanship., • Ability to analyze data and make recommendations., • Ability to troubleshoot manufacturing defects., • Prior manufacturing experience is preferred. This is an entry-level manufacturing position that offers the opportunity to learn Good Manufacturing Practices (GMP) and gain exposure to medical device manufacturing. There are growth opportunities and a long-term career path available on a growing team. Work Environment There are six openings with four positions on the first shift, Monday to Friday from 8 AM to 5:30 PM, and two positions on the second shift, Monday to Friday from 5 PM to 1 AM (training on the first shift for two months is required). There is an option for Saturday overtime depending on production needs, from 8 AM to 3 PM. Job Type & Location This is a Contract to Hire position based out of Allendale, NJ. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Allendale,NJ. Application Deadline This position is anticipated to close on Apr 10, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world. Video: What We Do Why work at Chromalloy? Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy! Our Total Rewards Program is designed to support you today and in the future. • Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching., • Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs., • Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment! Position Summary The maintenance supervisor is responsible for maintaining the smooth running of the facility with maximum up time of production equipment in a safe environment. Supervise employees to perform maintenance to facilitate meeting production goals. Oversee, monitor, and develop employee training, performance, and compliance of Company policies and procedures. Primary Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Supervise maintenance functions of facility and equipment, • Promote and model One Chromalloy culture, • Order parts, components, and supplies and delegate these tasks as needed, • Supervise maintenance personnel on a daily basis, • Manage hazardous material and wastewater control, coordinating with Environmental Health and Safety department., • Adhere to all Company health, safety and environmental policies, • Coordinate emergency response activities, • Evaluate staff performance, provide training, and manage disciplinary actions in partnership with Human Resources, • Perform highly diversified duties to install and maintain production machines and facility equipment., • Provide emergency/unscheduled repairs of equipment during production, • Perform scheduled maintenance repairs of production equipment during machine service., • Read and interpret equipment manuals and work orders to perform required maintenance and service., • Perform a variety of plumbing maintenance and carpentry functions., • Maintain a clean and organized work area supporting 5S methods, • Detect faulty operations, and defective material, • Set working hours to the department and obtain approval through Operations Manager, • Direct and delegate workload to maintenance personnel, • Vendor relations, • Furnace surveys and certifications, • Forklift and Manlift operator, • High School Diploma or GED required, • An AA degree in mechanical, electrical, or industrial maintenance preferred, • Electrical and mechanical troubleshooting training and/or education a plus, • 3-5 years proven supervisory experience in a manufacturing environment, • Must be fluent in English, (speaking, reading, writing), • Ability to accurately interpret blueprints and/or in-process documents, • Proven role model as a leader, • Basic math skills, • Good knowledge of maintenance function, • Knowledge of waste management #ZR Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role. Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations. Chromalloy is an equal opportunity employer - vets/disabled. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:

Job DescriptionBenefits: • Competitive salary, • Free uniforms, • Opportunity for advancement, • Training & development Responsibilities: • Support the removal and installation of cabinet doors, custom cabinets, and fixtures in alignment with project specifications., • Collaborate closely with the installation team to ensure projects are executed efficiently and meet the highest quality standards., • Follow directions effectively and consistently., • Learn and master repetitive tasks to enhance efficiency., • Utilize proper techniques for measuring, cutting, and assembling cabinetry., • Work with team members to troubleshoot and overcome job-related challenges., • Maintain a clean, organized, and safe workspace., • Present a professional appearance and demeanor in all customer interactions.Qualifications:, • Ability to thrive in a team setting and follow guidance from experienced installers., • Keen attention to detail with a commitment to producing high-quality work., • Basic carpentry skills are required; experience in trim or frame carpentry is a plus., • Physical stamina and capability to lift and carry heavy materials., • Must reside within 30 minutes of Ramsey, NJ, possess a clean driving record, and have reliable transportation., • Must be English speaking

Job DescriptionBenefits: • 401(k), • Competitive salary, • Health insurance Client is elderly Couple living alone Clients can walk but need Proper Supervision and Stability Assistance Live-In will have help from Daytime caregivers Clients are fully cognitive, No Dementia Caregiver must be able to drive with Driver's License. Immediate Start $1715/Week Starting Pay Live-In • English Speaking, • Must be able to deliver meals and medicine on a schedule, • Must be able to perform personal care, • Stability Assistance needed, • Caregiver to Live-In home with elderly couple, • Caregiver must be able to communicate with client, • Caregiver will have 8 hours of Sleep Time Every Night (5 hrs uninterrupted), • Dementia experience recommended, • Assist Client with ADL's, • Caregiver will have Bedroom, • Caregiver will be provided Meals OR may eat their own, • See more below. Want to join a company that truly makes a difference in the world? During these trying times, Right at Home wants to help and support you. We want to provide you with the opportunity to serve a population that needs you right now. #BeEssential as a Right at Home Caregiver! We stand prepared to equip you with the right PPE protection and are ready to assist as you care for our vulnerable population of seniors and adults with disabilities. What Youll Do and Who You Are: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great work culture at Right at Home and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. You dont mind getting a little dirtythis could include (but not limited to) light housekeeping, laundry and other household chores. You dont have to be a gourmet chef but you can prepare a good meal and work your way around a kitchen. You are able to assist the client in many ways, this could include (but are not limited to), medication reminders, and companionship activities such as reading, music, puzzles, etc. Must Haves: • Must be 18 years of age, • Must be able to read, write, speak and understand English as needed for the job, • Must be able to successfully complete a written Competency Evaluation, • Must possess a valid drivers license and current automobile insurance, • You must have a high school diploma or GED, • Must have the ability to pass a full employment background check, • CNA or HHA license Our office is open and ready to serve your needs. We want to give you a job that you can count on in this time of uncertainty. Hours are flexible and we are eager to discuss a schedule that works best for you. Apply Online.. *If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest to you. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Job DescriptionRequisition Title: Bilingual French Customer Support Representative (Volvo Car USA) (049J5) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. The representative also presents Volvo Car USA to its owners in a professional, caring manner. During a Typical Day, You’ll • Coordinate towing and roadside services for owners, • Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and SMS), • Answer questions for Volvo Car owners and prospects about product purchases or familiarization, • Handle customers who contact Volvo to facilitate the resolution of their issues, • Make all reasonable efforts to ensure customer satisfaction, • Escalate unresolvable or beyond the scope of authority issues to senior team members, • Responsible for proper documentation and coding in Volvo's proprietary software, • Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field Manager of any trends or concerns with customer handling, or product/service-related issues for action, • A high school diploma is required, • Bilingual in French and English is required; must be able to pass written and oral assessments in both languages, • A minimum of one (1) year of previous customer service call-handling experience, • A genuine interest in providing excellent customer service, • Experience working with a fast-paced and dynamic team, resolving challenges optimistically, • Roadside dispatching or emergency call response experience is preferred, • Experience working both independently and in a team environment, • Independent work experience, including using logic and intuition to reach appropriate conclusions, • Excellent written and oral communication skills required, • Excellent communication skills; Passionate, confident, and comfortable over the phone or through emails, text, or other forms of written communication, adapting communication style to fit the style of others, • Speed and accuracy when typing, • Ability to diagnose issues quickly and resolve them with patience and empathy, • A broad knowledge of the automotive business is preferred, • A strong, professional, and polished customer focus, awareness, and sensitivity, with the ability to gain the trust and respect of colleagues and customers, • Excellent decision-making skills, • Ability to work well under pressure, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Full-time, Permanent (40 hours a week), • Equipment is provided, • Paid training (Monday - Friday, 8:00 AM - 5:00 PM ET for approximately 7 weeks) The center hours of operations are 6 am to 9 pm, 7 days a week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job DescriptionRequisition Title: Bilingual Spanish Customer Support Representative (Volvo Car USA) (049J6) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. Representing Volvo Cars USA, the representative ensures customer satisfaction through a professional, caring approach. During a Typical Day, You’ll • Coordinate towing and roadside assistance for Volvo car owners., • Deliver high-quality customer support via inbound and outbound voice calls, emails, SMS, and chats, • Navigate systems efficiently to provide accurate, timely, and courteous manner, • Document and all customer interactions in the appropriate systems, • Assist customers with product-related inquiries using all available resources, • Take ownership of resolving customer issues within authority, ensuring customer satisfaction, • High School diploma required; College degree is a plus, • Bilingual in Spanish and English is required - must pass assessments, written and oral., • A minimum of one (1) year of previous customer service call-handling experience, • Roadside dispatching or emergency response experience is preferred, • Ability to work both independently and as part of a team, • Strong decision-making skills, using logic and intuition, • Excellent organizational skills, • Excellent communication skills, both written and verbal, • Experience communicating via phone, email, text, or other written forms, adjusting style as needed, • Creative problem-solving and troubleshooting abilities, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • The position is working fully onsite in Mahwah, NJ. Must live within a commutable distance to the office. Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education.This is made possible by the generosity of Milton and Catherine Hers

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl