Are you a business? Hire enrollment counselor candidates in United States
Full job description Campus is on a mission to maximize access to a world-class education. At Campus, students come first, and we mean it. Our goal is to enable everyone to have access to a superb education without having to take on student debt. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs. We're backed by an investor team that believes deeply in our vision for the future of education - our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O'Neal and others who support our vision for the future of education in America. Position Overview: The Admissions department has a critical team of Admissions Counselors across the country who interact with potential students on a daily basis. Our Admissions Counselors serve as the first point of contact for prospective students as they explore their college options. This team helps prospective students understand how Campus can meet their academic needs and supports them closely throughout the evaluation and enrollment process. As an Admissions Counselor your primary responsibility will be to grow overall student enrollments, educate potential students on the value of Campus, and take part in the college admissions process. You will partner closely with Marketing, Student Success and other internal teams to ensure a seamless transition for students through setting processes, procedures, customer service standards, and ensuring their delivery to all prospective students. This role reports to the Director of Admissions. What you'll do: Make outbound calls, emails, SMS, and live chats to potential students who have requested information about Campus programs Own the full-cycle admissions process Evaluate the prospective student's needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision on program/course offering, delivery mode, and school fit Present information accurately and ethically regarding the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student Generate inquiries from prospective students that convert to enrolled students Share the value of Campus with prospective students Assist in reducing pre-enrollment attrition About you: 1 to 2 years of experience in higher education admissions and recruiting Experience in a KPI/ metric driven environment with a sense of urgency A deep understanding of the sales process and the challenges and opportunities it presents Ability to thrive in a fast-paced, evolving startup environment Proficient in working within Salesforce or a related CRM system and advanced knowledge of GSuite Excellent communication skills, both written and verbal, and able to effectively interact with stakeholders at all levels Proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously Has passion for ensuring access to higher education Location: NYC | Onsite Tuesday, Wednesday & Thursday in our Tribeca office from 10 am to 7 pm EST daily What you'll get: Opportunity for impact– as an early team member, you'll be an integral player in bringing our vision for American higher education to life Medical, Dental, and Vision Insurance Salary: $55,000 - $60,000 Equity: A competitive equity package befitting this crucial role Unlimited PTO and hybrid work schedule
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
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