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Client: Health Insurance Title: Project Management Analyst Location: Philadelphia, PA 3x per week Duration: contract to hire Rate: $40-45/hr The Project Management Analyst is an entry-level role within the Tech and Tools team, responsible for providing operational and administrative support to ensure the effective use, accuracy, and governance of project management tools and processes. This position plays a key role in supporting day-to-day PMO activities through ticket assessment, task execution, data entry, and data compliance. The PMO Analyst will be responsible for managing and completing support tickets, including—but not limited to—user access requests, project setup and shutdown activities, tool configuration, and general troubleshooting or informational requests. This role works closely with PMO team members, project managers, and technology stakeholders to ensure requests are addressed accurately, timely, and in accordance with established standards and procedures. The ideal candidate is highly detail-oriented, organized, and accountable, with a strong sense of ownership and initiative. This individual should be eager to learn, comfortable working in a support-based environment, and interested in growing their career within PMO, project management, or operational support functions. While healthcare experience is not required, the ability to follow structured processes, manage multiple requests, and maintain high data integrity is essential. Key Responsibilities • Review, assess, prioritize, and complete incoming PMO support tickets, • Process user access requests and ensure appropriate permissions across PMO tools, • Perform project setup, maintenance, and shutdown activities within PMO systems, • Ensure data accuracy, consistency, and compliance across project records and tools, • Troubleshoot basic system or user issues and escalate when appropriate, • Maintain documentation related to processes, tickets, and tool usage, • Communicate clearly and professionally with internal stakeholders regarding ticket status and resolution, • Support continuous improvement efforts by identifying inefficiencies or opportunities within PMO processes Qualifications • 1–3 years of experience in a support, analyst, PMO, or administrative role, • General understanding of ticket-based support systems (e.g., ServiceNow, Jira, or similar tools), • Strong attention to detail and ability to manage repetitive, process-driven tasks, • Willingness to take initiative and learn new tools and processes, • Strong organizational, time-management, and communication skills, • Ability to work independently while also collaborating with cross-functional teams This role is well-suited for candidates seeking to build foundational experience in PMO operations, technology support, or project management within a growing and collaborative environment.

Marketing Statement Under general supervision of the Supervisor of Owner Services, completes detailed analyses of the Philadelphia-area rental markets and maintains the database used to determine rents for PHA-assisted units .Also provides recommendations and guidance on establishing payment standards and assessing rent trends in the Philadelphia rental market; frequently interacts with landlords and negotiate rent for PHA-assisted units. The salary range for this position is $53,659 - $67,073 annually. Placement at any specific point within the stated range is not guaranteed for any candidate. Final compensation will be determined based on the selected candidate's qualifications, experience, and skills, as well as internal equity and organizational considerations. Qualifications MINIMUM QUALIFICATIONS: Education, Training and Experience Guidelines: Bachelor’s degree in Public or Business Administration, or a related field; AND three (3) or more years of experience in residential real estate in the City of Philadelphia; OR an equivalent combination of education and experience. Required Knowledge of: HUD Regulations; and PHA and MTW policies and procedures; Principles and practices of assisted housing and HCV management; Federal and State regulations governing public housing and the Fair Housing Act; Resident selection procedures, and social and economic problems involved in public housing and methods utilized for solution; Methods, procedures, and standards for maintaining rent collection, leasing and inspection records; Principles and practices of management, organization and administration; Conflict resolution management techniques; General office practices and equipment; Standard computer software applications. Required Skill in: Overseeing and coordinating operations and administrative functions; Ensuring compliance with regulations governing HUD operations; Operating a personal computer utilizing standard and specialized software; Operating business machines and accounting software, including data processing systems and spreadsheet programs such as Excel and Lotus; Effective verbal and written communication; Interacting with people of different social, economic, and ethnic backgrounds; Establishing and maintaining effective working relationships with staff, PHA departments, employee groups, management, residents and the general public. LICENSE AND CERTIFICATION REQUIREMENTS: May require possession of a valid Commonwealth of Pennsylvania Class C Drivers License. Within the first year of tenure in the position, must pass the HCV Specialist Certification (training and test at Philadelphia Housing Authority’s expense). Responsibilities Determines sample sizes, including unit size, location, building type of market-rate units for PHA’s rent reasonableness database; Maintains a database of Philadelphia-area rental units comparable to those rented by PHA-assisted tenants for use in the reasonable rent determination process; Performs surveys and collects data of vacant and occupied market-rate rental housing units in the City of Philadelphia; Conducts preliminary research on unit features and amenities and enters unit information into the RR database. Units include but are not limited to units in large multi-family developments, two to three family units and single-family homes; Arranges showing of vacant units and interviews property owners/managers; Photographs market-rate rental units and address signs; Conducts exterior and interior inspection of units and completes unit features forms for entry into the RR database; Contacts property owners and managers by telephone, email or in person to gather basic information on specific unit rents and general characteristics. Additional sources from which the Market Analyst may identify rental units include, but are not limited to: Local newspapers; Internet sites; Real estate offices with rental listings; Walk-by signs; Bulletin boards in high traffic locations (such as retail shops, community centers, and religious institutions); Landlord associations; Provides training and guidance to staff in collecting data for market-rate rental housing units; Reviews and analyzes data to identify trends in the Philadelphia rental market, specifically rental costs; Recommends strategies to improve PHA’s rent reasonableness determination process; Determines reasonable rent for new rental contracts and landlord-requested rent increases in accordance with PHA and HUD policies; Negotiates contract rent with landlords whose rental costs are above what PHA deems is reasonable; Proposes and implement policies related to contract rent determinations, landlord-requested rent increases, and payment standards; Reviews HUD notices and guidance related to the rent reasonableness and rent determination processes; Works with Managers and Leased Housing Director to educate Leased Housing Staff on the rent reasonableness process; Prepares correspondence and reports including but not limited to rent determination, reasonable rent, rent trends; Attends meetings and training; and Performs other related duties as assigned; Attends meetings and trainings; and keeps manager informed of accounting issues as needed; Stays abreast of new trends and innovations in the field of property management; Performs related duties and responsibilities as assigned. How To Apply All applications will be accepted through the Philadelphia Housing Authority’s Jobs Board at Closing Statement About the Philadelphia Housing Authority (PHA) Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania. Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants. PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.

The PMO Analyst position is an entry-level position (1-3 years' experience) under the Tech and Tools team would be primarily responsible for support ticket assessment and completion, data entry, and data compliance.

Operations Analyst I (5204) - Capital Program Support. The Operations Analyst I is responsible for performing entry-level administrative, data analysis, and financial assignments for the Operations Division. This position will work collaboratively with other analysts in the division and may have som

Job Description Position Summary: The Behavioral Health and Justice Division (BHJD) seeks qualified candidates who are passionate about using data and information to effectively and efficiently inform policy, program, and intervention creation and evaluation for Philadelphia’s who find themselves at the intersection of the behavioral health and criminal justice system. To assist in accomplishing these goals, BHJD has developed the position of Data and Information Analyst. In this position, the Analyst will be responsible for researching, collecting/cleaning data, and performing statistical analysis needed to monitor trends and patterns of individuals served by this division. The Analyst will additionally support the design, implementation, and maintenance of computer-based information management systems necessary for the evaluation and analysis of ongoing trends in programs and initiatives. This position will take primary responsibility for “getting the data right,” managing and preparing data from the First Judicial Court Evaluation Clinic and various other contributors into a variety of formats including web applications, reports, graphs, charts, and other visual representations. Analysts will organize raw data, produce actionable insights, and effectively communicate this new information through data visualizations and messaging. Duties and Responsibilities: General Duties • Serve as a liaison between the clinical/administrative/justice partners and the Business Intelligence Unit for all research, data, and database needs, • Consult with various departments (internal and external) to understand the sources of available data and address the administrative, clinical, and legal data needs of BHJD., • Performs quality assurance of computer databases and the information contained within, • Design new or recommend modifications to current systems and programs, based on an initiative’s needs using Microsoft SQL Server, Qlik Sense, R, and Excel., • Create source and output documents, schedules for data entry, and training for new programs and initiatives, • Design research questions and projects; prepare comprehensive reports, graphs and tables; track and report on key performance indicators for programs and projects, • Initiate research projects that are data-driven, which directly address incoming questions from internal staff and external partners, • Conduct analytical and statistical research; make recommendations on data collection and analysis methods to ensure data is reliable and understandable, • Design and construct computer files and analytical processes and output reports for research projects, • Analyze the reporting needs in and between several departments (internal and external) and develop efficient methods of acquiring, formatting, and distributing information to the appropriate audience., • Synthesize and interpret information, translate quantitative and qualitative data into visuals and reports, • Other duties as assigned, • Experience with SQL databases and analysis software is required., • Possess an understanding of specific data-driven questions and build and manipulate queries in SQL, • Complex statistical analysis, • Computer software packages to manage and produce data such as tables, maps and/or graphic displays, • Excellent written analysis and oral presentation, • Ability to translate complicated data into useful information, • Advanced understanding of R and Excel, • Advanced understanding of queries and data tables, • Quantitative and Qualitative analysis skills, • Understanding of data management and storage infrastructures, • Ability to initiate and drive projects to completion with minimal guidance, • Ability to build key data sets to empower operation and exploratory analysis, • Ability to write queries to extract data for reporting or information requests, • Extremely strong attention to detail and accuracy, • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SAS, R), • Excellent written and verbal communication skills with the ability to collaborate and work with others; share information in a clear and concise manner, • Ability to effectively communicate theoretical and analytical concepts and findings, both orally and in writing, • Ability to prioritize and respond to requests with speed and agility Familiarity with health and forensic data is a plus. All candidates must have the following: • Bachelor’s Degree in Information Management, Computer Science, Statistics, Criminology, Criminal Justice, Psychology, Public Health, Sociology, or a related field of study., • At least one year of experience in a technical field performing data analytics, modeling, and statistical analyses, • At least one year of experience producing detailed data-driven reports and analyses, which has included utilizing a database program and spreadsheets for information reporting and analysis, • At least one year of experience acquiring and using data in various formats (JSON, XML, CSV, Excel, etc.) from various sources (APIs, files downloaded from the web, hand curated datasets, packages of scripts, etc), • At least one year of experience using SQL databases, • At least one year of experience with R and Excel Able to travel locally via public transportation and on foot from 1601 Market Street to 1101 Market Street, CBH, and various other destinations as needed. Valid driver’s license and use of personal licensed and insured vehicle during work hours to travel from Center city to other sites (e.g., Norristown State Hospital, jails, Philadelphia Police Academy). Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description At JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. Our team is more than 1,000 strong, serving the Greater Philadelphia community tirelessly for over 80 years. Our programs are designed to help individuals have a better quality of life. We serve those with disabilities and people facing tough socio-economic conditions. We believe everyone deserves fulfilling jobs, educational opportunities, and access to vital services. About Career Connected Learning PHL: Career Connected Learning PHL (“C2L-PHL”) is the new initiative for work-based learning and career exploration for Philadelphia residents ages 12-24. The initiative is a streamlined investment between the City of Philadelphia, the School District of Philadelphia, and Philadelphia Works. On behalf of these partners, JEVS Human Services will serve as a Fiscal and Contracting Intermediary responsible for managing and overseeing a large network of youth service providers. Providers will operate year-round work-based learning programs, during the summer and/or school year, for youth and young adults to explore different career paths, gain hands-on experience, and develop essential skills. Activities will include but are not limited to internships, job shadowing, career exploration, professional development, and other experiential learning projects. The primary objectives of C2L-PHL programs are: * Youth are given access and experiences to explore different career paths and fields. * Youth are equipped with the tools and skills they need to explore, set, and achieve career goals. * Youth know how to identify and utilize their strengths and passions to inform career decisions. The Program Analyst will provide support and lead efforts for orientation, management, and continuous improvement of C2L-PHL youth service providers. This position will be the primary contact for a designated set of youth providers and employers. The position is essential in ensuring that youth receive meaningful on-the-job experiences that expose them to career options and pathways. This role is hybrid, at least 3 days in Center City. Job Duties: • Provide timely and accurate help to ensure that providers, youth/young adults, and employers have access to and can connect to C2L-PHL programs., • Work to support participants with the online system, documentation, eligibility, and connecting with providers., • Work with partners for recruitment, enrollment/eligibility, retention, and outcomes., • Coordinate and conduct programmatic monitoring. This can include feedback sessions, data entry, clearance compliance, and program management., • Generate and use data reports to oversee program delivery and outcomes., • Collaborate to develop and install policies, protocols, and procedures based on service delivery., • Communicate program timelines and deadlines for example, the youth payment schedule for subcontracted providers and youth participants., • Passion for supporting youth and young adults., • Experience with database management such as Salesforce or other CRM software., • Experience cultivating and managing partnerships with community and advocacy organizations and/or government entities., • Project management skills managing complex, multifaceted projects resulting in measurable successes and program growth., • Willingness and ability to travel to various locations throughout the city., • 401(k), with company match, • Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses, • Health, Dental, and Vision coverage, • Ample paid vacation and sick time, • 10-12 paid holidays per year, • Pre-tax commuter benefits, • Continuing education, professional development opportunities, retreats, and training, • Wellness workshops and activities and access to the Employee Assistance Program, • Employee referral bonus At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff. Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve. For more information about what it’s like to be a part of the JEVS team, visit our careers page at Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process. JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.

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