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Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for OT systems across defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts focused on helping our customers’ fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation, freight fleets, defense fleets, and other critical infrastructure. Come join us. Shift5 is seeking a Systems Engineer to join our team. In this role, you will be the bridge between our engineering teams and our real-world deployments. You will be responsible for overseeing how our system integrates into various DoW platforms, ensuring that all our subsystems—from embedded software, hardware, and cabling to visualization applications, networking schemes, and cloud environments—meet rigorous compliance and customer requirements. This role is hands-on and execution-oriented, focusing on systems engineering execution across one or more programs, including requirements management, system architecture, technical baseline control, and the delivery of formal systems artifacts (CDRLs/SDRLs) in support of U.S. Department of War (DoW) programs. This position is based out of our headquarters in Rosslyn, VA, but is open to remote candidates based out of San Diego, CA, Colorado Springs, CO, Fort Hood, TX, or Ogden, UT, and requires up to 30% travel to support customer site integrations and testing. • Platform Integration & Technical Execution: Define and design the integration of Shift5 software and hardware into customer platforms, including data interfaces, execution environments, OS-level configuration, network topology (TCP/IP, tactical radio/RF), encryption/key management, environmental qualification (MIL-STD), SWaP, cabling, and A-kit development. Identify and manage technical risks and dependencies. Requirements & Technical Baseline Management: Own and maintain system-level technical baselines across assigned programs. Oversee tracking, testing, and verification of compliance and customer requirements. Develop, decompose, and manage requirements documents (SRDs, SRSs, ICDs) and evaluate design updates for downstream program impact. CDRL & Technical Artifact Development: Lead the development, review, and delivery of formal systems engineering and Contract Data Requirements List (CDRL) artifacts for government acquisition programs, including V&V Plans, System Architecture/Design Documents, Configuration Management artifacts, and Technical Manuals. System Architecture & Design: Lead end-to-end, cross-discipline technical execution across software, platform, cyber, data science, and integration teams. Serve as the technical authority for system-level decisions across hardware, software, network, and platform interfaces. Verification, Validation & Test: Define system-level verification strategies, acceptance criteria, and testing execution. Perform system-level analyses including latency, throughput, network bandwidth allocation, platform stability, system safety, and fault tolerance (FMECA, Single-Point Failure). Program & Customer Engagement: Serve as a primary technical interface with customer engineering, PMOs, and certification authorities. Lead content development for formal technical reviews (SRR, PDR, CDR, TRRs) and define entry/exit criteria for milestone events. Mission-Critical Integration: You seamlessly bridge engineering teams and DoW platform deployments, ensuring complex hardware, software, and network subsystems meet strict airworthiness, safety, and compliance standards. Rigorous Baseline Control: You independently own and manage technical baselines, CDRL deliverables, and requirements traceability with zero friction across fast-moving defense acquisition programs. Cross-Disciplinary Technical Authority: You serve as a trusted technical lead across software, cyber, hardware, and platform teams, translating complex operational constraints into robust, scalable architecture designs. Customer & Program Execution: You build high-trust relationships with customer PMOs and engineering authorities, successfully navigating technical gates (PDR, CDR, TRR) to advance platform capabilities. Required: Education: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field. Experience: 5+ years of experience in systems, integration, or software engineering, preferably within the aerospace, defense, or high-reliability electronics sectors. Government Acquisition Knowledge: Familiarity with common government contract documentation according to DIDs (SRD, SRS, IDD, ICD, SDD, CSA, etc.). Technical & Integration Skills: Strong understanding of configuration management, software/OS integration (Linux/Unix), network architectures (TCP/IP, routing, VLANs), radio/RF communications, encryption protocols, and basic hardware/cabling integration in safety-critical/airworthiness environments. Testing & Verification: Demonstrated experience with common system verification methods (Test, Inspection, Demonstration, Analysis), hardware-in-the-loop (HIL) lab environments, and software-in-the-loop setups. Security Clearance: Active Security Clearance. Soft Skills: Excellent written and verbal communication skills with the ability to coordinate across diverse engineering disciplines, project managers, and external government stakeholders. Preferred: Industry & Quality Standards: Familiarity with industry design standards such as DO-178 and DO-254. Quality Frameworks: Familiarity with quality standards such as AS9100 and ISO 9001. Base Salary: $143,000 - $156,000 Bonus program and equity in a fast-growing startup Competitive medical, dental, and vision coverage for employees and their families Health Savings Account with annual employer contributions Employer-paid Life and Disability Insurance Uncapped paid time off policy Flexible work & remote work policy Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA) We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class. _

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BILINGUAL CUSTOMER SERVICE REPRESENTATIVESMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are seeking enthusiastic, Bilingual Customer Service Representatives who are fluent in both English and Spanish to join our team. In this role, you will provide exceptional customer support across a variety of inbound service programs, assisting customers with product and service inquiries, troubleshooting basic technical issues, managing account-related requests, and identifying opportunities to recommend additional products and services.As the first point of contact for our clients' customers, you will build lasting relationships by delivering professional, efficient, and empathetic service with every interaction.This is a full-time, entry-level, on-site position with schedules that vary depending on the client program. Previous contact center experience is not required. We welcome candidates with customer-facing experience in retail, hospitality, restaurants, or other service industries who are passionate about helping others and eager to grow their careers.We provide comprehensive, industry-leading training to ensure your success and offer excellent opportunities for career advancement into roles such as Supervisor, Trainer, Quality Assurance, and Operations Management.To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.Key Responsibilities:Handle inbound and outbound customer interactions in a courteous, timely, and professional manner.Deliver outstanding customer service in both English and Spanish.Listen carefully to customers, identify their needs, and provide effective solutions.Troubleshoot basic technical issues and assist customers with products, services, billing, and account-related inquiries.Build strong customer relationships through professional and empathetic communication.Identify opportunities to recommend additional products and services when appropriate.Utilize company systems and technology to manage customer accounts and complete account-related tasks.Accurately document customer interactions, requests, and claims in company systems.Follow all client-specific processes, scripts, policies, and compliance requirements.Use available knowledge bases and training resources to provide accurate information.Protect confidential and personal customer information in accordance with company policies.Escalate complex customer concerns to the appropriate department or management team when necessary.Strive to achieve first-contact resolution through effective problem-solving and communication.Participate in ongoing training sessions, team meetings, and coaching opportunities to remain current on products, systems, and processes.Meet established quality, productivity, attendance, and schedule adherence expectations.Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be at least 18 years of age.High school diploma or equivalent.Fluent in both English and Spanish, with excellent verbal and written communication skills.Experience using computers for data entry and customer support activities.Ability to type accurately at a minimum of 20 words per minute.Reliable wired high-speed internet connection (minimum download speed of 20 Mbps) for work-from-home programs where applicable.Strong organizational, communication, and time management skills.Basic proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.Comfortable working with Windows-based applications and learning new software systems.Strong analytical, troubleshooting, and problem-solving skills.Excellent conflict resolution and interpersonal skills.Customer-focused with empathy, patience, professionalism, and a genuine passion for helping others.Ability to multitask, remain organized, and work independently in a fast-paced environment.Dependable with excellent attendance and punctuality.Strong team player who thrives in a collaborative environment.Ability to work scheduled shifts, including the required training period.Preferred:One year of experience in customer service, technical support, inside sales, back-office operations, live chat, administrative support, or a contact centre environment.Previous experience supporting state or federal government programs is advantageous but not required.Experience in retail, hospitality, food service, or other customer-facing roles is highly valued.All MCI Locations:Must be authorized to work in the country where the job is based.Subject to the program and location of the position:Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Compensation and Benefits:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Physical Requirements:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Reasonable Accommodation:Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Diversity and Equality:At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment,

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: 100% remote work Qualified warm leads (no cold outreach) Proven systems, structured training, and ongoing mentorship Exclusive work with labor union members Long-term career growth and leadership opportunities 10-year retirement program and passive monthly income Health insurance reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: 100% remote work Qualified warm leads (no cold outreach) Proven systems, structured training, and ongoing mentorship Exclusive work with labor union members Long-term career growth and leadership opportunities 10-year retirement program and passive monthly income Health insurance reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: 100% remote work Qualified warm leads (no cold outreach) Proven systems, structured training, and ongoing mentorship Exclusive work with labor union members Long-term career growth and leadership opportunities 10-year retirement program and passive monthly income Health insurance reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: 100% remote work Qualified warm leads (no cold outreach) Proven systems, structured training, and ongoing mentorship Exclusive work with labor union members Long-term career growth and leadership opportunities 10-year retirement program and passive monthly income Health insurance reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.

Every organization runs on intelligence: years of accumulated knowledge, decisions, and context. As AI takes on more of that work, companies face a choice: rent that intelligence from vendors who keep the data, the context, and the results, or own it. OpenTeams exists to make ownership possible. Founded by Travis Oliphant, creator of NumPy and SciPy, and built by people with deep roots across the open-source ecosystem, including NumPy, SciPy, PyTorch, and Jupyter, we help enterprises and governments build AI they control, govern, and evolve themselves. If that sounds like your kind of work, we'd like to meet you. Location: U.S - Remote Work Authorization: U.S. citizenship required Clearance: An active clearance is not required at the time of hire. Candidates must be able to obtain and maintain a Secret security clearance, which includes a federal background investigation. Salary Range: $85,000 - $120,000 USD, dependent on experience level and location We're looking for a Systems Engineer to join our platform support team. This is a role for someone early in their infrastructure career who wants real ownership of production systems and is willing to earn it by being the person others can count on. The work runs across two streams. Internal Platforms covers the systems OpenTeams itself runs on — identity, cloud, internal applications, our website. You own that surface end to end, which means you're the first responder when something breaks and the one who fixes the underlying cause so it stops happening. Project Support means backing up our infrastructure engineers on the platforms we build and operate for customers, including government programs. Both streams start at the front line. That's the entry point, not the destination - as you build real context, the scope grows toward environment builds, deployment configuration, and eventually owning pieces of a platform outright. The two sides reinforce each other. Our internal systems run on the same open-source building blocks we ship to customers, so operating our own environments is how you become useful on a customer deployment. You will not be an expert in all of it on day one, and we don't expect you to be. We expect you to be curious, to write things down, and to ask before you break something. This is a fully remote, U.S.-based role working with a distributed team that relies heavily on asynchronous communication. Internal Platforms • Own the internal request queue: triage what comes in, resolve what you can, pull in help when you can't, and make sure nothing silently falls through., • Administer Google Workspace and identity systems — accounts, groups, SSO integrations, security policy, and the onboarding and offboarding runbooks that keep access correct as people join and leave., • Support the provisioning and maintenance of cloud infrastructure (AWS or equivalent): accounts, IAM roles, networking basics, resource tagging, and cost visibility., • Deploy and operate internal applications on Kubernetes using Helm and ArgoCD, under the guidance of senior engineers. Understand what you're deploying, not just the command that deploys it., • Maintain the internal OpenTeams website - an Astro site backed by EmDash - including build pipelines, deploys, DNS, and content publishing support for the teams that use it., • Build and maintain monitoring and alerting for the systems you own, and help reduce alert noise rather than adding to it., • Handle security and access hygiene: patching, MFA enforcement, periodic access reviews, endpoint configuration, and offboarding. Project Support • Handle incoming issues from customer teams: reproduce the problem, gather logs and context, resolve what's covered by existing procedure, and hand off cleanly when it isn't., • Execute established deployment and maintenance runbooks against customer environments, and flag the steps that are unclear, brittle, or missing., • Track issues through to closure and keep customer-facing status accurate, so nothing sits in an unknown state., • Assist with hardening and compliance work - applying hardened configurations, gathering evidence for control implementation, and keeping infrastructure documentation current., • Grow into environment builds, configuration changes, and platform ownership as your context deepens., • Carry what you learn back the other direction: patterns that work on customer platforms belong in our internal systems, and vice versa. Across Both • Participate in incident response, and contribute to postmortems focused on the system rather than the person., • Collaborate with a fully remote, distributed team using asynchronous communication., • 1–3 years of combined experience in IT support, systems administration, or infrastructure work., • Comfortable in Linux and on the command line: filesystems, permissions, processes, logs, systemd, package management, SSH., • Working understanding of networking fundamentals — DNS, DHCP, HTTP/TLS, VPNs, firewalls — enough to reason about why something can't reach something else., • Scripting ability in Python and/or Bash, sufficient to automate a repetitive task rather than doing it forty times., • Comfortable with Git and pull request workflows., • Some hands-on exposure to at least one major cloud provider (AWS, Azure, or GCP) and to containers., • Experience administering SaaS tools (Google Workspace, Slack, or similar) including user lifecycle and permissions., • Strong communication skills. Most of this job happens in tickets, pull requests, and documentation, and clarity in writing is a technical skill here., • Genuine service orientation. The people filing support requests are your teammates, and how they're treated when something is broken matters., • Willingness to say "I don't know yet, here's how I'm going to find out.", • U.S. citizenship and eligibility to obtain and maintain a security clearance. Preferred Qualifications • Working knowledge of SQL and relational databases — able to write queries independently to pull data and build dashboards, • Hands-on Kubernetes experience — kubectl, Helm, reading logs and events to figure out why a pod won't start., • Exposure to GitOps tooling (ArgoCD, Flux) or CI/CD pipelines (GitHub Actions or similar)., • Any infrastructure-as-code experience: OpenTofu, Terraform, Pulumi, Ansible., • Familiarity with identity and SSO standards — Keycloak, OIDC, SAML., • Experience with monitoring and observability tools (Prometheus, Grafana, OpenTelemetry)., • Frontend or static site experience, particularly Astro, or work with a headless CMS., • Familiarity with the Python data science ecosystem or JupyterHub., • Security+ or a comparable certification, or coursework in security fundamentals., • Any exposure to regulated or government environments — RMF, NIST 800-53, FedRAMP, or restricted-network deployment., • Open source contribution of any size. We build in the open where we can, and it shows in how we work. At OpenTeams, growth isn’t just about the company—it’s about you. We believe the best careers are built at the edge of your potential. That is where new tools, ideas, and technologies change the world. Here, you’ll work alongside pioneers of AI, solving problems that matter: making AI more transparent, more ethical, and more empowering. As your skills grow, our career framework provides a pathway and recognition of that increased impact. Opportunities aren’t limited by geography. You’ll collaborate with global experts, contribute to open source projects that power the world’s technology, and stretch your skills daily. That global perspective and diversity makes our solution more universal and robust. We are committed to continuing to celebrate diversity on our team. Supported people are successful people. We offer 100% employer paid medical premiums for employees and self-managed PTO with a minimum time off requirement, so that our teams are able to do their best work. We invest in curiosity, creativity, and ownership. That means you’ll be trusted to boldly innovate, supported to learn fast, and celebrated for successful collaboration. OpenTeams understands that valuing diverse creative practices and forms of knowledge is crucial to and enriches the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, disabled people, persons of all sexual orientations, gender identities and expressions. We are an equal opportunity employer - all qualified applicants will receive equal consideration for recruitment, interviews, employment, training, compensation, promotion, and related activities. We do not discriminate based on race, religion, gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. OpenTeams will not tolerate discrimination or harassment based on these characteristics or any other unlawful behavior, conduct, or purpose.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment. Ability to work independently in a remote environment. Flexible remote work environment.

Entry-Level Remote Travel Assistant. We are hiring Entry-Level Travel Assistants to help support our travel planning process. You'll work remotely and assist with research, booking, and client communication.

Urgent Opening “ 360 Hiring Entry Level, Mid Level and Sr. Level / QA Automation Testers, Business Analyst, Business Systems Analyst and Data Analyst FOR ALL OVER THE USA.

Work -From -Home Data Entry Research Panelist!.

As our Entry-Level Remote Personal Assistant, you’ll be the right hand to our agents + broker. Entry-Level Remote Personal Assistant.

Ability to work independently in a remote or hybrid environment.

Remote Personal Assistant | Entry-Level Welcome | Yes Communities. Position: Personal Assistant – Remote.

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In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services. Travel Scheduling Assistant (Remote). Travel Scheduling Assistant (Remote).

Remote Position in the Northeast*.

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Launch Your Career as a Business & Data Analyst. Entry-Level Business/Data Analyst. Analyze business and operational data to help identify trends and areas for improvement.

Remote First, Remote Only Culture. This is an entry-level position on a career ladder. Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking enthusiastic and customer-focused Customer Service Representatives to join our team. In this role, you will provide exceptional support across inbound customer service, help desk, technical support, and back-office functions for a variety of commercial and public sector clients. You will assist customers with product and service inquiries, troubleshoot basic technical issues, resolve account-related concerns, and represent some of the world's most recognized brands with professionalism and care. Whether you are starting your career or looking to build on your customer service experience, this is an excellent opportunity to grow within a supportive environment. We provide comprehensive, industry-leading training and offer clear career progression opportunities into roles such as Supervisor, Trainer, Quality Assurance, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. • Handle inbound and outbound customer interactions in a courteous, timely, and professional manner., • Listen actively to customers, identify their needs, and provide accurate solutions to resolve inquiries., • Troubleshoot basic technical issues and assist customers with products, services, billing, and account-related questions., • Research and gather information across multiple systems to resolve customer concerns or coordinate with other departments when necessary., • Process customer requests, claims, and account updates accurately while maintaining detailed documentation., • Utilize company systems, technology, and knowledge resources to effectively manage customer accounts., • Follow all client-specific processes, scripts, policies, and compliance requirements., • Escalate complex customer concerns to the appropriate departments or management team when required., • Strive to achieve first-contact resolution through effective problem-solving and communication., • Protect confidential and personal customer information by adhering to company policies and data privacy standards., • Participate in ongoing training sessions, team meetings, and development activities to stay current with products, systems, and processes., • Meet established performance, quality, attendance, and schedule adherence expectations., • Contribute to a positive team environment while consistently delivering an outstanding customer experience. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age., • High school diploma or equivalent., • Previous experience using computers for data entry and customer support activities., • Excellent verbal and written communication skills in English., • Ability to type accurately at a minimum of 20 words per minute., • Reliable wired high-speed internet connection (minimum download speed of 20 Mbps) for applicable work-from-home positions., • Strong organizational, time management, and multitasking skills., • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook., • Comfortable using Windows-based applications and learning new software systems., • Strong analytical and problem-solving abilities with the confidence to troubleshoot customer concerns., • Excellent conflict resolution, negotiation, and interpersonal skills., • Customer-focused with empathy, patience, professionalism, and a genuine desire to help others., • Ability to thrive in a fast-paced, constantly evolving environment., • Dependable with excellent attendance and punctuality., • Strong team player with a positive attitude and willingness to learn., • Ability to work scheduled shifts, including the required training period Preferred • One year of experience in a contact centre environment supporting customer service, technical support, inside sales, back-office operations, live chat, or administrative support., • Previous experience supporting state or federal government programs is advantageous but not required., • Must be authorized to work in the country where the job is based., • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition

Work-From-Home Data Entry Research PanelistJoin Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds – whether you've been an administrative

Remote Work At Entry Level Panelist. This is an excellent opportunity to supplement your income if you are seeking an entry level, flexible part-time remote work at home job. Ideal for anyone looking for entry level online jobs.

Mesquite, TX AO / Remote / Remote Now is the best time to join full-time, remote, completely work from home. All benefits representatives start at entry level and move up! Suggested schedule of success to get you paid each week! Globe Life: AO is looking for an entry level insurance benefits agent who is searching for an opportunity to help our members protect their families. AIL is one of the nation's significant providers of supplemental life and health insurance to labor unions, credit unions, and associations. We cover more than 2 million policy holders and represent more than $130 million in annual insurance product sales. AIL's growth is sustained through high customer satisfaction, innovative lead programs, customer referrals, and a competitive compensation program. Job Benefits: • Full training provided, • 100% work from home, • Competitive compensation, • Paid weekly along with earned bonuses, • Career advancement opportunities, • Company benefits, • Value a healthy work-life balance Responsibilities: • Respond to client requests for coverage while representing their best interests., • Create and explain individualized policies via our "Needs Analysis" system., • Train others to learn our programs., • Work and learn from management teams to stay up to date on new products, services, and policies. Qualifications: No skills needed! We will help shape you into an incredible entry level benefits agent!

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Dallas ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required): • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life: MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested

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