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Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers. The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service. This position is also a remote position in which you will be working from home. Responsibilities - Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns - Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate - Crete relationships with new customers to better understand and achieve their needs - Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image. - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - This position is also a remote position in which you will be working from home Qualifications - Strong work ethic with the ability to work well both independently and within the context of a larger team-oriented environment - PC keyboarding and internet experience needed - Strong communication and interpersonal skills- including written and verbal - Upbeat positive attitude and professional demeanor - Articulate and well accustomed to a client-facing role - Ability to compose professional emails is a plus - Proficient written and verbal communication skills in English; - Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality. - This position is also a remote position in which you will be working from home. Additional Information - Company equity program - Medical, dental, life and vision insurance - Unlimited paid time off - Paid family leave - Short-term disability - 401k plan - Reimbursement for education and professional development - Employee assistance program
Panther Healthcare USA Position: Associate Sales Position - Entry Level Sales Location: Mid Atlantic, Philadelphia Looking for a springboard into medical sales? Panther Healthcare USA is currently hiring an Associate Sales Representative to establish and grow their surgical stapling portfolio in the veterinary space. The ideal candidate will be located in the Philadelphia area to include state coverage in New Jersey, Maryland, Pennsylvania, Delaware and potentially New York. Panther Healthcare is the 3rd largest global manufacturer of open and endoscopic staplers. We currently operate in 80 countries around the world, with our US offices located in New York, NY. Core Job Responsibilities and Requirements: - Complete 2–3-week sales training program and then begin calling on Veterinary clinics and hospitals. - This is a new position and new market segment which requires an individual that is comfortable working alone and cold calling veterinary hospitals and clinics. - Self-motivated individual who are committed to driving the business forward by taking strategic responsibility for their own specific territory. - Gather data and information to develop proposals/presentations on how Panther’s products can meet customers clinical and financial needs and how they can be seamlessly implemented into their practice. - Train new hospitals, clinics, staff, and surgeons on the proper use of the Panther products. - Attend and support local and national veterinary conferences. Panther Healthcare USA offers a business casual, entrepreneurial work environment with robust growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision insurance; 401(k). - The salary for this position is $60,000 - $70,000 annually. This role is bonus and/or incentive eligible and it includes a company vehicle. - Our benefit package includes health insurance and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. COVID-19 Vaccination Please be aware that Panther Healthcare requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Panther Healthcare is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education - Bachelor's degree. Relevant Work Experience - At least 1-year sales or related experience. Basic skill level. - Experience developing presentations to various audience levels. - Persuasive communication ability, good at analyzing and solving problems, high sense of responsibility, and teamwork. Additional - Willing to travel at least/up to 75% of the time for business purposes (within state and out of state). Job Type: Full-time Pay: $60,000 - $70,000 per year Benefits: 401(k) - Dental insurance - Disability insurance - Health insurance - Paid time off - Vision insurance Schedule: - Monday to Friday Work Location: Remote