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About the Role We are seeking a highly skilled AthenaOne Subject Matter Expert (SME) Systems Analyst with ambulatory care and Meditech experience to join our growing IT Applications team. This role is critical to supporting and optimizing our clinical and operational systems, ensuring seamless integration across platforms, and driving provider adoption through workflow optimization. As an Athena SME, you will serve as the go-to resource for Athena Ambulatory configuration, support, and optimization, while also leveraging your Meditech expertise to ensure effective interoperability between systems. You will collaborate closely with clinical, operational, and technical stakeholders to deliver high-quality solutions that improve patient care, provider efficiency, and organizational outcomes. Key Responsibilities \t•\tServe as the Athena Ambulatory Systems Analyst SME, providing expert-level support, analysis, and configuration. \t•\tCollaborate with clinical and operational teams to identify workflow gaps, design solutions, and implement system enhancements. \t•\tSupport Meditech integration initiatives, including interface development, testing, and ongoing maintenance. \t•\tAct as liaison between IT and clinical departments to translate technical requirements into user-friendly solutions. \t•\tLead troubleshooting efforts, root cause analysis, and resolution of system issues across Athena and Meditech. \t•\tManage ServiceNow tickets, system upgrades, testing, and change control processes. \t•\tAssist in the development of training materials, provider onboarding/offboarding processes, and go-live support. \t•\tAnalyze and optimize workflows for documentation, order entry, inbox management, and reporting. \t•\tEnsure compliance with healthcare IT standards, data integrity, and patient safety requirements. \t•\tParticipate in cross-functional projects, steering committees, and optimization initiatives. Qualifications \t•\tBachelor’s degree in Information Systems, Healthcare IT, or related field (or equivalent experience). \t•\t5+ years of experience with AthenaOne (Ambulatory), including build, configuration, workflows, and reporting. \t•\tProven experience with Meditech Expanse (or other Meditech platforms), including integration and interface support. \t•\tStrong understanding of healthcare operations, ambulatory workflows, and clinical documentation practices. \t•\tHands-on experience with HL7, Cloverleaf/Rhapsody, or other interface engines a plus. \t•\tExcellent problem-solving, communication, and customer service skills. \t•\tAbility to manage multiple projects and deadlines in a fast-paced environment. \t•\tExperience collaborating with providers, clinicians, and operational leaders. Preferred Skills \t•\tKnowledge of additional EMR/EHR platforms (Epic, Cerner, Allscripts, NexGen, etc.). \t•\tFamiliarity with Athena reporting tools, Snowflake, and Tableau for analytics. \t•\tExperience with compliance requirements (HIPAA, HITECH, Article 28). \t•\tPrior experience supporting provider training, onboarding, or optimization initiatives.

ERP Application Manager & Super User (Healthcare) Position Overview We are seeking a highly skilled, hands-on ERP Application Manager & Super User with strong healthcare industry experience to support our organization through the implementation, adoption, and long-term optimization of our new ERP System (go-live: 2026). This onsite role combines application administration, end-user support, process improvement, upgrade testing, and ongoing system governance. The ideal candidate understands healthcare workflows, revenue cycles, supply chain processes, and compliance requirements, and can translate operational needs into effective ERP configurations. This individual will serve as the bridge between IT, clinical operations, finance, supply chain, and external implementation partners. Key Responsibilities 1. ERP Implementation & Optimization • Serve as the internal super user and subject-matter expert for all ERP modules implemented (e.g., Financials, Supply Chain, HR, Workforce Management—depending on scope)., • Collaborate with consultants and internal stakeholders to configure modules, validate designs, and ensure alignment with healthcare operational workflows., • Participate in mapping and improving business processes to leverage best practices. 2. System Administration & Application Management • Manage day-to-day application configuration, security roles, permissions, and data maintenance., • Monitor system performance and proactively identify issues or opportunities for optimization., • Maintain system documentation, SOPs, training materials, and process maps. 3. End-User Support & Training • Provide Tier 1 and Tier 2 support for Infor ERP users across departments., • Develop and deliver training sessions for new features, upgrades, and workflow changes., • Act as the primary liaison between users and IT regarding ERP-related issues. 4. Upgrade Testing & Quality Assurance • Lead testing efforts for all system upgrades, patches, and feature releases., • Create and execute test scripts, analyze results, and coordinate remediation with IT and vendors., • Ensure system stability and business continuity during updates. 5. Data Integrity & Reporting • Ensure data quality, consistency, and accuracy across all ERP modules., • Assist with report creation, dashboards, and analytics in collaboration with business units., • Support audit requirements, compliance, and documentation needs. 6. Cross-Functional Collaboration • Work closely with clinical, financial, HR, operations, and supply chain leaders to ensure the ERP supports organizational needs., • Drive continuous improvement initiatives related to system usage and business processes., • Coordinate change management activities to maximize adoption and minimize workflow disruptions. Qualifications Required • 3–5+ years of healthcare industry experience (hospital, clinic network, healthcare system, or long-term care)., • Experience with ERP systems—Infor preferred, but Oracle, SAP, Workday, or Epic/EMR systems with ERP components also accepted., • Strong understanding of healthcare workflows such as finance, supply chain, revenue cycle, HR, and operational processes., • Hands-on experience with configuration, system support, or managing application workflows., • Experience developing and executing testing for upgrades, releases, or system enhancements., • Strong problem-solving, analytical, and communication skills., • Direct experience with Infor CloudSuite Healthcare or Infor Financials & Supply Management (FSM)., • Experience supporting large-scale ERP implementations., • Knowledge of HIPAA, data security, and healthcare compliance requirements., • Project management or super user role in a previous implementation. Key Attributes for Success • Detail-oriented, organized, and comfortable managing multiple priorities., • Calm and effective under pressure, especially during go-live and upgrade cycles., • Strong sense of ownership, accountability, and follow-through., • Highly collaborative with the ability to work cross-functionally in a healthcare environment., • Adaptable to change and passionate about process improvement.

The Role The Vice President of Technology- Epic Systems will serve as the enterprise-wide leader responsible for shaping and executing the strategic vision for Epic technology across the organization. This role is accountable for the full lifecycle of Epic system capabilities from implementation through optimization and ongoing management ensuring alignment with the enterprise Order to Cash value chain and broader business objectives. This position must be based (hybrid) in Secaucus, NJ or Schaumburg, IL. Pay Range: $300,000- $350,000/year + 40% AIP Target + Long-Term Incentive Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental& vision for FT employees who work 30+ hours, • Best-in-class well-being programs, • Annual, no-cost health assessment program Blueprint for Wellness®, • healthyMINDS mental health program, • Vacation and Health/Flex Time, • 6 Holidays plus 1 "MyDay" off, • FinFit financial coaching and services, • 401(k) pre-tax and/or Roth IRA with company match up to 5% after12 months of service, • Employee stock purchase plan, • Life and disability insurance, plus buy-up option, • Flexible Spending Accounts, • Annual incentive plans, • Matching gifts program, • Education assistance through MyQuest for Education, • Career advancement opportunities, • …and so much more! Responsibilities • Drive the Epic technology strategy ensuring alignment with business goals (order to cash value chain), operational workflows and diagnostics priorities., • Oversee all phases of implementation including readiness assessment, system design, build and configuration, testing training, go live execution and post-live stabilization., • Serve as the technology expert across all Epic modules being implemented (e.g., Beaker, Resolute, Bridges, Welcome, MyChart, etc.) guiding system architecture, interfaces and infrastructure planning., • Develop and execute a multi-year Epic strategy aligned with the company’s growth, digital transformation, and operational efficiency goals., • Drive continuous optimization of Epic modules post implementation to maximize return on investment and improve operational performance., • Own all Epic development and configuration across all Epic modules implemented and the supporting engineering teams performing this work., • Collaborate closely with Epic Program leader, Product Management, Epic Technology Transformational team, Technology leaders, and Business Stakeholders to ensure cohesive planning, cross functional alignment and delivery of milestones on time with no business disruption., • Lead technology design sessions, decision making and risk mitigation related to Epic integrations with ancillary systems and interface tools., • Ensure seamless integration with other systems including home-grown, third party and EHR platforms while complying with interoperability (Hl7, FHIR, LOINC etc.) and regulatory standards (HIPAA, CAP, CLIA etc.)., • Lead collaboration with Epic Systems and third party integration partners to ensure alignment on scope, timelines, SLAs/SLOs, and change management, enabling seamless and efficient delivery of system transformation initiatives., • Define and maintain technical standards, compliance requirements and performance metrics to ensure the integrity, security, and reliability of Epic technology., • Anticipate and prevent technology related risks that could lead to business disruptions during or after go live., • Provide oversite and direct configuration, customization, implementation planning, testing, and go live readiness including performance monitoring and incident response protocols., • Champion change management and adoption strategies to ensure sustainable user engagement and workflow integration., • Proactively address resistance, build readiness and ensure smooth transitions across teams and departments., • Collaborate with external partners to support interoperability and shared workflows within the Epic ecosystem., • Stay ahead of innovations within the Epic suite and broader digital health space, continuously assessing opportunities for enhancements., • Serve as trusted advisor to senior leadership translating technical capabilities into strategic business value and outcomes., • Build and lead a team of Epic-certified experts, external partners, and internal stakeholders., • Foster a culture of excellence, accountability, and innovation throughout the Epic team., • Monitor post go live performance and system optimization, identifying opportunities for automation and workflow enhancement across diagnostics business., • Establish the on-going support model to maintain and develop additional capabilities within the Epic products implemented or planned to be implemented Required Qualifications • A Bachelor’s degree in Information Technology, Health Informatics, Engineering or related field is required. An advanced degree (Master’s, MBA) is preferred., • 15+ years of experience in healthcare technology, leading development and delivery., • 10+ years of Epic focused technical leadership with proven success in leading large scale Epic implementations., • Experience in building large delivery teams through bringing in new talent as well as reskilling existing staff., • In-depth knowledge of development and configuration of Epic Systems software, including applications such as Aura, Beaker, Resolute, MyChart etc. for Connectivity, Orders, Results and Billing workflow, specifically tailored to a diagnostics reference laboratory., • Strong vendor management skill sets., • Proven ability to drive large scale transformation and change management in complex matrixed environments., • Demonstrated success in driving adoption of complex technologies across diverse stakeholder groups through structured change management (ADKAR, Kotter)., • Proven ability to build strong partnerships with internal business leaders, including ELT, and external customers., • Strong knowledge of healthcare integration standards (HL7, FHIR), data security, and compliance (HIPAA, CLIA, CAP, 21 CFR Part 11)., • Lab experience required(not necessarily lab ops specifically, but lab industry)., • Excellent communication and influencing skills with the ability to articulate the “why” and not just the “what” of change., • Ability to translate strategic direction, manage multiple tasks and priorities., • Lean training/mindset/experience., • Programming skills in languages such as C#, Java, or Python., • Certifications in Epic Beaker (Clinical, Anatomic Pathology and Genetics), and other Epic Applications (Aura, Resolute, etc.)., • The ability to travel 25-50%is required Quest Diagnostics is an equal employment opportunity employer. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Job Description This is a remote position. Position Summary Epic Hospital Billing Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Hospital Billing Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Hospital Billing Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported

Job DescriptionWe're seeking a Medical Director to accelerate adoption and support growth across our customers and prospective partners. Reporting directly to the Chief Medical Officer, you will lead compelling clinical demonstrations, assess client readiness, shape optimal workflows, and educate users on evidence-based outcomes and value. You'll partner closely with Sales, Customer Success, and Provider Success teams to translate clinical insight into effective go-to-market strategies and sustained customer success. About RegardOur mission is to bring world-class healthcare to everyone. Regard is an AI-powered Proactive Documentation platform that advances how care is delivered by reviewing all patient data in the EHR to recommend diagnoses and surface clinical evidence. Regard drafts a note even before the physician sees the patient, enabling an approach that gets documentation right at the point of care - we call it Proactive Documentation. This improves quality of care, reduces physician burden, and improves hospital finances. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.Responsibilities: • Lead engaging live and virtual demos that translate Regard's clinical value into clear, outcomes-focused narratives for executives, physicians, and CDI teams, • Develop a deep understanding of each client’s challenges and provide tactical strategies and solutions to drive successful adoption and sustained results, • Evaluate clinical readiness through discovery calls, pre–go-live assessments, and workflow shadowing; collaborate with the User Educator to deliver tailored workflow recommendations, • Serve as a trusted physician peer to client leaders, strengthening relationships and providing practical consultation on change management and adoption, • Travel to clients to support with assessment, education, and engagement, • Analyze customer data and feedback to articulate outcomes and ROI; translate insights into concise summaries, slide decks, and evidence-based one-pagers, • Share lessons learned and best practices across accounts to de-risk implementations and accelerate value realizationMinimum Qualifications:, • MD or DO degree with active, unrestricted medical license; board-certified in Internal Medicine, Family Medicine, Hospital Medicine, Emergency Medicine, or a related specialty, • 5+ years of clinical practice with direct EHR documentation experience, • Strong working knowledge of Epic or Cerner, with familiarity in CDI metrics such as SOI/ROM, CMI, HCC/RAF, and CC/MCC, • Exceptional communication and presentation skills: able to lead live and virtual demos, facilitate small-group trainings, and create clear enablement materials (talk tracks, FAQs, workflow checklists)., • Data-literate with the ability to review basic outcomes/ROI analyses and translate insights into succinct summaries and slides for customers, • Willingness to travel 50% for on-site demos, trainings, workflow shadowing, and go-livesPreferred Qualifications:, • Background in hospital leadership, quality improvement, or CDI, • Involvement in sales, customer-facing roles, or simulation training, • Skilled as a physician builder, • Experience lecturing or presenting at conferences, • Familiarity with Regard as a user or championHybrid Work \u007C Location \u007C Work Authorization, • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the Los Angeles, San Francisco, or New York City metro areas, • Our expectation for this role is to be in the office 2 days per week. We may request more frequent in-office work during the onboarding period, • We will provide relocation assistance to anyone who does not already reside in the LA, SF, or NYC metro area, • We prefer hiring people within commuting distance of our offices because we value getting together in person regularly, • For those who enjoy working from our LA or Manhattan offices on a more regular basis, we offer catered lunches and other fun perks, • Additionally, hybrid employees have the flexibility to work from locations outside of their home office from up to 6 weeks per yearComp \u007C Perks \u007C Benefits, • Eligible for equity, • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription, • 18 PTO days/yr + 1 week holiday break, • Annual $750 learning & development stipend, • Company-sponsored team retreat + social events

Job Description This is a remote position. Position Summary Epic Dorothy Home Health Billing Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Dorothy Home Health Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Dorothy Home Health Billing Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Dorothy Home Health Billing Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported

Job Description This is a remote position. Position Summary Epic Research & Genomics Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Research & Genomics professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Research & Genomics Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Research & Genomics Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported

Job DescriptionApply now: Epic Analyst, Hybrid Opportunity, Located in NYC. The start date is ASAP for this Full-Time position. Title: Epic Analyst Location: Hybrid (NYC - 2 days/wk on-site) Duration: FTE Rate: $110k-130k Start Date: ASAP Summary: • The organization has an opportunity for an experienced Epic analyst to collaborate on all aspects of the implementation of the Epic Enterprise Sy stem's Professional Billing module. As a key member of the Information Technology Department, the Epic Analyst will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the IT Department, departments, physician's offices, and Epic representatives., • Configure the organization's electronic medical record and additional applications., • Maintain Resolute Professional Billing module to configure trigger/modify charges, benefit engine, and work with external collection agencies. Build, test, and present to end-users and change control, and migrate build to production., • Support all end users on Epic EMR system, integrate Revenue Cycle processes such as maintaining claim scrubber and payment processor., • Responsible for system implementations, current system upgrades, and industry standards (transition from X12 4010 to 5010 format, ICD 9 to 10 upgrade, and implement new user workflows)., • Support other IT department initiatives and projects. Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems and PB modules, as well as the complimentary software mentioned above., • Use advanced knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the IT Department, Professional Billing Office, Finance, billing vendors, and collection agencies., • Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, Operational Representatives/Subject Matter Experts, and end-users to tailor the systems to fit the organization's needs while maintaining data integrity., • Perform in-depth analysis of workflows, data collection, report details, and other technical issues, and develop and document the internal procedures that will be used in conjunction with Epic and other applications., • Remain current on Epic technologies and obtain and maintain Epic certifications as warranted., • Provide on-site support during go-live and system upgrade scenarios., • Experience and ability to work in a ticket system effectively and efficiently., • Provide on-call support on a rotating basis, • Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve., • Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for best course of action. Requirements:, • Bachelor's Degree., • Certified in Epic Professional Billing., • Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, facility structure., • Strong interpersonal relationship skills, • Demonstrated ability in adherence to process standards around documentation and workflow design., • Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans., • Driven to expand on current healthcare IT knowledge and expertise., • Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused., • Excellent oral and written communication skills; ability to forge and maintain strong professional relationships., • Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint., • Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their job responsibilities., • Flexibility to work an expanded work schedule, including early mornings, nights and possibly weekends during major implementation and support efforts. Nice to Haves:, • 3 years working in a physician and revenue cycle environment., • Prior experience implementing, teaching, and supporting users with new applications and/or Epic in an ambulatory or hospital environment is preferred., • Cross-application integration experience is highly desired., • Assessment and change management/transformation experience preferred.

Job Description This is a remote position. Position Summary Epic Lumens Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Lumens professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Lumens Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Lumens Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported

Job Description This is a remote position. Position Summary Epic Beaker Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Beaker professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Beaker Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Beaker Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported

Job Description This is a remote position. Overview We are seeking an experienced Epic Conversion Project Manager to support, coach, and advise our client’s IT Project Team throughout a major Epic implementation. In this role, you will guide the organization through all phases of the data conversion and migration process, including planning, mapping, extraction, validation, testing, and activation. This role is ideal for a seasoned Epic professional with deep data conversion expertise who enjoys mentoring client teams and driving consistency across complex implementation workstreams. The position offers a distinctive opportunity to establish a long-term career path within the firm. Key Responsibilities Implementation Leadership & Advisory * Serve as a trusted advisor to the client’s IT Project Team across the entire Epic implementation lifecycle. * Provide guidance during Design, Workflow Analysis, System Build, Conversion Cycles, Testing, and Go-Live Readiness. * Support project governance, risk management, decision-making, and issue escalation. * Mentor client resources to improve internal capability and long-term self-sufficiency. Epic Data Conversion Management * Oversee data conversion strategy and execution for all assigned Epic applications. * Lead planning sessions for data mapping, extraction rules, transformation logic, and load schedules. * Ensure data conversion activities align with Epic methodology and project timelines. * Coordinate mock conversions, integrated testing, reconciliation, and data validation cycles. * Troubleshoot conversion issues and ensure data quality, completeness, and integrity. Cross-Functional Collaboration * Work closely with application analysts, reporting teams, technical integration specialists, and operational stakeholders. * Facilitate alignment between business requirements, data structures, and technical solutions. * Engage with third-party vendors and legacy system owners to ensure smooth data migration. RequirementsQualifications Required * Minimum 6 years of Epic build and support experience across relevant modules. * 4+ years of recent Epic implementation experience, specifically supporting data conversion and migration. * Working knowledge of Epic data models, conversion toolsets, reconciliation processes, and testing cycles. * Strong expertise in healthcare data, legacy system analysis, and cross-system mapping. * Proven project management skills, including timeline planning, documentation, and communication. Preferred * Experience leading multiple conversion cycles (mock, integrated, parallel, and cutover). * Familiarity with reporting and extraction tools such as Clarity, Caboodle, SQL, or ETL tools. * Experience coaching or mentoring client-side resources. * Exceptional organizational skills and the ability to manage competing priorities. Travel Requirements The role is primarily remote, with up to 5% travel, typically limited to one 2–3 day trip every other month for major project milestones, testing workshops, or readiness assessments. Opportunity & Career Path This position provides a long-term, stable opportunity to grow within the firm. As a Conversion Project Manager, you will play a pivotal role in shaping the success of a large-scale Epic implementation and expanding your expertise in enterprise data migration leadership.