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Job DescriptionCompany Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Job Description Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. About the Role: The Pathology Account Executive is responsible for driving growth in diagnostic pathology and precision oncology accounts by building strong partnerships with healthcare providers. This role focuses on increasing tissue testing volume through strategic sales, education, and account development across hospitals, oncology centers, and physician networks. CORE RESPONSIBILITIES Tissue Volume Growth • Primary Goal: Drive overall 360 tissue volume in assigned / overlapping regions., • Execute Laboratory Service Agreements and break down ordering barriers in accounts. Working with legal and the internal pathology operations manager on timely execution of agreements, • Negotiate pricing agreements based on a tied pricing schedule and facilitate escalation of pricing exceptions outside of guardrails., • Work with the KAD and KAM overlapping the region on higher level partnership agreements and contracts. Ex: Data sharing, EMR integrations,, • Present Guardant services and solutions to C-level executives in hospitals and pathology departments., • Target and close new business opportunities for tissue testing in pathology accounts in the community oncology setting and at academic cancer centers., • Manage and expand existing accounts to ensure client satisfaction and retention., • Collaborate with internal teams (medical, billing, operations) to resolve client issues., • Forecast sales and manage account pipelines via CRM, • Pathologists – (Chief of pathology), • Oncologists, • Hospital administrators, • Deliver in-field training on pathology workflows, diagnostic tests, and technology solutions, • Build clinical consensus on complex molecular diagnostic pathways Collaborate with leading healthcare professionals in oncology and pathology innovation Qualifications • 7+ years in account management in pathology sales, diagnostics, lab services, or oncology-related roles (highly prefer experience selling in diagnostics directly to Pathologists), • Deep knowledge of FFPE Tissue based NGS / CGP testing, • Deep knowledge of pathology workflows, molecular diagnostics, or oncology therapeutic areas., • A customer-first mindset and the ability to influence clinical decision-makers with empathy and clarity., • Demonstrated track record of delivering results in a consultative sales environment., • Familiarity with pathology billing, reimbursement, and lab contracting a plus., • Proficiency with CRM tools (Salesforce preferred) and Microsoft Office Suite., • Ability to travel >50% within your territory. EDUCATION: Bachelor’s degree in life sciences, pathology, business, or a related field required. Advanced degree or clinical/lab background a plus. Additional Information The US base salary range for this full-time position is $158,400 to $237,600. The range does not include benefits and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role, with the exception of any locations specifically referenced below (if any). Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: #LI-UT

Job Description Inside Sales Representative Staten Island, NY 10304 • Pay Rate: $35-45/hr. base SUMMARY: • The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction CORE COMPETENCIES INCLUDE: Sales Ability/Persuasiveness • Confident and passionate about selling. Always closing and asking for the sale, • Actively upsells customers on complimentary products beyond the original order, • Sells and promotes the items and products that we stock – provides alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands, • Understands and articulates how Coastal Supply Group differentiates from our direct and indirect competition, through the organization's value proposition within customer business situation, • Promotes current programs and sales plans set forth by Sales Manager, • Clearly communicates product feature and functions verbally, • Solves customer needs by recommending products or services that contribute to their level of satisfaction, • Educates customers on how the organization differentiates from its competitors, • Follows-through on commitments (communication, bids, existing sales orders, etc.) made to customers, • Learns and demonstrates understanding of basic business analytic skills and their application to customers' businesses (e.g., builder, contractor, plumber, engineer, architect, etc.), • Prioritizes customers, product promotion, activity management, campaign deployment and training with a positive attitude, • Analyzes customer's current and future needs to quickly determine if they can be helped over the phone or if they need to be passed to the next level of customer service / sales, • Adds value to customer and internal interactions by understanding the true needs of the customer and their business model, • Uses company-provided systems for improved planning, history collection, and to adopt new company behaviors, • Organizes work time to maximize efficiency with a defined time management process, • Drives the account planning process to define and track progress toward revenue, mix, and profit objectives, • Understands the customer's business including metrics, definitions of success, hierarchy, decision-making, etc., • Establishes "trusted advisor” status to become a business resource for customers in the relationship selling process, • Meets and greets customers at the point of sale with service, respect, and knowledge, • Recognizes different customer types within the supply chain and adjusts approach with each for optimal results, • Learns and demonstrates effective time management practices involving planning and scheduling daily, monthly, and annual activities and priorities, • Learns and uses organizational resources and escalation processes for issue resolution, • Respects and appropriately uses the internal chain of command, • Establishes team relationships (e.g. Manager/Branch peers/Corporate network) for improved job effectiveness, • Expands immediate problem-resolution network to include ancillary network contacts and uses internal resources (internet, industry marketing, customer service, supply chain, etc.) to get things done, • Demonstrates comprehensive company product knowledge - and can articulate competitive advantage, • Understands their role as it relates to showroom staff & outside sales and effectively coordinates information with those roles on projects and quotes, • Know your branch, department, and individual budget goals, • Operates effectively within vertical and horizontal teams, • Demonstrates effective delegation and limited-scope management of others on direct tasks, • Assumes responsibility for team outcomes (Success and/or failure), • Leverages team interactions for improved individual effectiveness and actively participates in team activities to share best practices, • Exhibits positive outlook, camaraderie, and passion for the job, business, customers, and team, • Establishes S.M.A.R.T. goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results, • Understands how products work together and proactively offers them to the customer when they call in their orders, • Analyzes customer's needs quickly to determine if they need to be passed to a technical expert, • Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments, • Expands product knowledge base in their primary sales industries and into other sales industry through professional training (BlueVolt, ASA, Vendor trainings), • Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors, • Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience, • Provides market specific product needs and price points, • Conveys accurate messages, ideas, and decisions through clear verbal and written communication, • Maintains professional appearance according to company's employee handbook, • Attends and participates in all meetings and events to add to team success, • Demonstrates proficiency with related computer systems and applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint, email, etc.), • Leads branch and corporate initiatives and mentoring activities, • Balances the role of strong customer advocate with the role of good company steward with resources and time, • Follows procedures - Accurately and carefully follows established procedures for completing work tasks, • Ensures high-quality output – Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects POSITION ESSENTIALS: Education: • Minimum 2 years in similar position preferred, • Minimum 1 year in progressive position (2 years preferred), • Product/applications experience required, • Wholesale distribution experience preferred We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00222

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. BJI seeks Night Clinical Intake Specialists for the borough’s Supervised Release Program (SRP). Reporting to the Night Clinical Intake Coordinator, Clinical Intake Specialists will leverage social work or mental health training and direct practice experience to facilitate participants’ successful transition into SRP. Clinical Intake Specialists will conduct a comprehensive needs assessment; connect participants with an appropriate case manager, focusing on participant needs and individual case manager skills and strengths; generate mandatory programming recommendations, and refer candidates to services with community-based service providers. Additionally, this position will provide de-escalation and emergency intervention within the courthouse, as needed. Night Clinical Intake Specialists are responsible for effective cross-team communication and collaboration to prioritize comprehensive and aligned service delivery; proactively identifying successes, challenges, and opportunities to strengthen programming; create opportunities for meaningful collaboration, and maximize the use of internal and external resources and expertise. Responsibilities include but are not limited to: • Complete intake and comprehensive assessment for all participants mandated to SRP in Brooklyn;, • Assess for needs presented through participants’ use of direct communication, tone and tenor, the content of self-disclosure, body language, and paraverbal communication;, • Treat all participants with dignity and respect;, • Provide voluntary service referrals as indicated by participant needs and goals;, • Work with the Clinical Intake Coordinator to generate and submit mandatory programming recommendations to court;, • Work with the Clinical Intake Coordinator to effectively orchestrate case assignments;, • Work closely with the case management team to ensure participants are effectively transitioned from intake to case management teams;, • Schedule participants’ first check-in and communicate about new case assignments with the Clinical Intake Manager and the case manager receiving the participant and their direct supervisor;, • Monitor participants’ compliance with supervision requirements;, • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;, • Provide de-escalation in response to incidents occurring in courthouse and intake;, • Maintain professional and positive relationships with court staff, judges, and attorneys;, • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Participate in all-staff and departmental meetings to build team cohesion, communication, and morale;, • Attend project events, community events, and meetings after hours, as needed; and, • A Master's degree in a mental health field or Social Work and 2 years direct practice (e.g. therapeutic or case management) experience required; license is strongly preferred;, • Ability to work nights and weekends required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;, • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;, • Experience using trauma-informed and strength-based approaches strongly preferred;, • Comprehensive knowledge and experience with local social service providers preferred;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $58,500 - $73,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR OIibUybeBI

Job Description Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client within the non-profit space has an immediate need for a Systems Administrator/Engineer to join their team in Brooklyn, NY for a 3-year contract with the possibility of a 3-year renewal. System Admin and Engineer: Responsibilities • Responsible for the day-to-day operation, reliability, and integrity of the enterprise Microsoft Windows Active Directory environment. This includes the installation, maintenance, and management of physical and virtual servers, backup systems, and application servers, • Microsoft Windows Server OS configuration changes to meet requirements of new and existing applications, web servers, database servers, etc., • Systems interruptions, failures, and outage troubleshooting, remediation, and root cause analysis, • Administration of VMware vSphere, Microsoft Azure, and AWS environment, • Microsoft Active Directory administration including, but not limited to:, • User/Security Group management, • Group Policy administration, • DHCP and DNS administration, • Windows file server administration including permissions, sharing, and mapping, • Configuration and support of Office 365 environment, • Mobile device management administration in Intune and other MDM platforms, • Physical server/rackmount equipment rack and stack when necessary, • Identify and communicate technical findings in continuous improvement efforts and recommend changes to implement and maintain best practices, • Documentation generation and maintenance for configuration processes and procedures, • Facilitate and collaborate on new and ongoing IT projects and initiatives with professional services and on-premises team, • Act as tier 2/3 escalation point for tier 1support escalations and on-site requirements, • Work with partners, clients, and resellers with existing and new relationships to communicate for purposes of license renewal, certificate generation, product purchases, application administration, etc. Required Qualifications • Bachelor's degree, or equivalent education and experience, • Four or more years working on Microsoft servers and workstations. MCSA or MCSE in relevant specialty preferred, • Four or more years’ experience managing, supporting, and deploying VMware vSphere infrastructure. VCP preferred, • 4 or more years' experience managing, supporting, and deploying Microsoft Azure environment resources, • Intermediate/advanced Office 365 and Microsoft Exchange administration, • Experience in Storage Area Network (SAN) technologies, • Advanced Microsoft Active Directory expertise, • Advanced Microsoft Windows Server and client operating system expertise, • Microsoft Endpoint Configuration Manager (Formerly SCCM) expertise, • Microsoft Intune experience for mobile device management, • Basic PowerShell scripting knowledge, • Basic understanding of power distribution equipment such as UPS', PDUs, PSUs, and power circuits, • Basic Linux server administration familiarity, • Basic network technology experience including subnetting, VLANs, VPNs, and firewall settings, • Strong analytical and troubleshooting skills

The Senior Manager, Licensing will report directly to the Credentialing Operations Director and will be responsible for recruiting and managing the licensing team. Handle complex licensing cases and serve as the escalation point for licensing-related issues. Minimum of 8+ years of experience in heal

The Technical Operations Manager will oversee multiple teams and serve as an escalation point for issues, necessitating excellent communication skills to interact with customer managers, directors, and executives. Are you ready to bring your network expertise to the global stage of one of the bigges

Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary. Joining us as an Associate Team Leader, you’ll support a single retail office during tax season to consistently exceed client expectations and

Job Description Position: Director of Operations Department: Operations Reports to: Chief Operating Officer Direct Reports: Director of Hospitality, Sales & Events Manager, General Managers Type: Full-Time, Exempt Position Summary The Director of Operations (DO) is responsible for overseeing multiple high-performing hospitality venues to ensure operational excellence, consistent quality control, and profitability across the portfolio. This senior leadership position partners closely with executive leadership to implement strategic goals, optimize systems, uphold brand standards, and deliver exceptional guest experiences. The DO is instrumental in developing management teams, enhancing service standards, maintaining compliance, overseeing new openings, and ensuring each location reflects the highest level of hospitality and care. This role requires hands-on leadership, financial acumen, and a deep commitment to mentoring and elevating staff performance at all levels. Key Responsibilities Operational Oversight • Serve as the strategic liaison to executive leadership, reporting on performance and aligning with company goals, • Standardize and monitor day-to-day operations across all properties to maintain consistent service excellence, • Implement systems for communication, training, and operational consistency, • Ensure staff adhere to all brand standards, product protocols, and guest service expectations, • Lead POS training and oversight (e.g., setup, admin, comps/voids, menu management), • Enforce safety standards and investigate workplace incidents to maintain a secure work environment, • Ensure compliance with Department of Health regulations and licensing across all locations, • Assist with the planning and operational rollout of new venue openings Financial Management • Oversee profitability across all venues and develop financial strategies aligned with business goals, • Create and manage operational budgets (daily, weekly, quarterly, annual), • Train management teams to use financial tools and dashboards to improve performance, • Identify and reduce excess costs through collaborative planning with property leaders, • Ensure accurate payroll, cash handling, loss prevention, and labor controls, • Approve payroll registers and manage hourly pay scale structures Team Leadership & Development • Serve as a role model for service excellence and hospitality, • Build morale and foster a collaborative, performance-driven team culture, • Support and mentor General Managers, Chefs de Cuisine, and Directors across all properties, • Lead performance reviews, training initiatives, and developmental plans for all management-level staff, • Approve hiring decisions, oversee staffing levels, and schedule senior leaders to ensure full coverage, • Act as final escalation point for employee relations and guest service resolution before HR intervention, • Partner with HR and People Ops to support compliant, healthy, and growth-focused workplace practices Event Participation & Brand Representation • Represent the organization in approved speaking engagements and community events, • Maintain brand voice and uphold organizational values during public appearances, • Collaborate with Communications & Brand Partnerships to approve and align external engagements Standards & Professional Expectations • Uphold brand values including hospitality, culture, learning, sustainability, and service, • Maintain professional presentation and groomed appearance per employee handbook, • Attend and contribute to all required training, meetings, and team development initiatives, • Demonstrate knowledge of the organization’s mission, offerings, and guest expectations, • Maintain and protect company assets, safety, and compliance standards Physical & Scheduling Requirements • Ability to work extended hours (including nights, weekends, holidays) and maintain a presence across all venues, • Able to stand and move for up to 12 hours per day, lifting up to 50 lbs and navigating multi-floor properties, • Must be able to work in varying temperature environments and travel between venues as needed Essential Skills & Competencies • Proven track record of multi-unit or senior-level hospitality operations leadership, • Strong understanding of restaurant software including POS, inventory, reservations, and Microsoft Office Suite, • Excellent communicator with the ability to coach, train, and inspire diverse teams, • Expertise in safety compliance, food & beverage service protocols, and hospitality systems, • Committed to financial responsibility, guest satisfaction, and long-term organizational success Certifications & Education • New York City Food Handlers Certificate, • TIPS Certification, • Bachelor’s degree in Hospitality or relevant field preferred

Job DescriptionDescription: DGA Security is looking for an experienced Account Manager to join our Account Management team. If you are looking for a company that will offer you the extensive training required to make an impact on our business, please read on. As a member of our Account Management Team, you will support our existing clients through best-in-class customer service. You will engage with a wide range of high-end/high-risk clients, that include luxury retail, property management, art galleries and hospitality. You will focus on delivering exceptional service, driving client satisfaction, and identify growth opportunities through consultative engagement. Duties and Responsibilities 60% - Existing Client Sales • Evaluate customer needs and collaborate with team members and management in order to identify proper solutions based on the portfolio of products and services., • Collaborate cross-functionally with Sales and Operations teams to deliver tailored solutions and resolve client issues efficiently., • Monitor account health and lead quarterly business reviews (QBRs) to demonstrate value and drive retention., • Create follow-up tasks, generate proposals and administer all facets of the account and sales process utilizing Salesforce.com and alternate software for efficiency., • Identify additional service opportunities, contributing to revenue growth and client success. 30% - Relationship Management • Serve as the primary point of contact for enterprise accounts, ensuring consistent communication and proactive support., • Propose and negotiate contract extensions, rate adjustments, and revised agreement terms to align with client needs and business objectives., • Conduct site visits to client locations across New York city and surrounding metro area., • Lead ongoing reviews of client processes and procedures to identify improvement opportunities and ensure operational efficiency., • Complete system implementation for client relocations, including on-site surveys, solution design and coordination of set up and client locations. 10% - Escalations and Collections • Act as an escalation resource for the Customer Care Team, addressing unresolved client challenges and ensuring timely, effective resolutions to maintain high satisfaction levels., • Partner with the Finance Team to conduct account reviews for clients at risk of service suspension, balancing business objectives with client relationship considerations.Requirements:, • Over 4 years of client-facing relationship management experience, with a background in sales and high-end customer service., • Proven ability to negotiate effectively with clients both in person, telephone and virtual platforms ensuring mutually beneficial outcomes., • Exceptional communication and interpersonal skills, paired with strong computer proficiency and meticulous attention to detail., • Thrives in a fast-paced environment, demonstrating the ability to multitask, think quickly and adapt to evolving challenges throughout the workday., • Experienced in engaging with a diverse range of clients, from individual business owners to senior corporate executives., • Bachelor’s degree preferred. What's In It for You • Competitive compensation and excellent comprehensive benefits package, • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance including medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! About Our Company DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: CoreWeave is seeking a highly skilled and motivated Infrastructure/Hardware Engineer to join our Hardware Provisioning team, reporting to the Hardware Engineering Manager. In this role, you will play a crucial part in the design, development, and optimization of our server hardware infrastructure. You will collaborate closely with cross-functional teams, external vendors, and stakeholders to ensure the successful delivery of highly performant and reliable hardware solutions. About the role: • Develop and maintain hardware/firmware management services., • Automate all aspects of the server hardware lifecycle., • Serve as the senior point of contact for hardware escalation and troubleshooting., • Collaborate with cross-functional teams to define hardware requirements, specifications, and system architecture., • Create and maintain accurate documentation of hardware designs, specifications, test procedures, and results., • Analyze and optimize the performance of hardware systems, identify bottlenecks, and propose improvements for enhanced efficiency., • Proficiency in ansible/python and experience with programmatically interacting with server BMCs, using IPMI or Redfish (preferably Redfish)., • In-depth knowledge of server hardware, components, and management technologies., • Proven ability to stay updated with the latest industry technologies and trends., • Previous experience collaborating with hardware vendors., • Strong passion for automation, with a commitment to automating processes comprehensively., • Excellent documentation skills and attention to detail., • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $206,000 to $303,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description: The candidate will be the project/program manager that helps prioritize, facilitate and in some cases help execute the Book of Work under Architecture & Strategy. • Facilitate the demand in-take & prioritization process for activities that impact Bank, initiated by central COO, Risk & Control, Enterprise programs., • Drive delivery of milestones in individual roadmaps, against critical path while ensuring that appropriate governance processes, escalation paths and project management reporting frameworks are in place., • Manage and solve complex dependencies and negotiate compromises, • Provide reporting updates on slippages and status/issues/risk as it relates to the full portfolio under Bank., • Ensure we follow one set of processes and standards across Bank and not a bifurcated execution between markets and banking, • Track and communicate project status across with senior leadership team, • Strong track record of managing expectations at the senior leadership level, • Strong written documentation skills to support assessments, • Strong experience in technology, people/org strategies and process improvement initiatives

The FMS Architect/Developer will be a member of the FMS Technical Systems team reporting to the Director of Application Supporting Services. FMS is a financial management system developed on two separate platforms. The accounting system is a Web based application. The candidate will be responsible for support, maintenance and new development of batch jobs, scripts and interfaces as well as data access routines to the Oracle database. Technical knowledge should include strong SQL, PL/SQL and Unix Shell scripting. Java and JEE experience is a large PLUS but not required. This position does not provide too much opportunity for coding in Java, but debugging Java programs is a strong possibility. Additionally, the candidate will be responsible for developing/modifying software components, configuring third party software, packaging code for deployment, troubleshooting technical application issues across environments, and performing ad-hoc technical tasks as directed by the manager of the FMS Application development group. The candidate will also conduct technical reviews of peer work, prepare formal evaluations of vendor deliverables and author technical designs. Candidate will also be required to be part of a rotation for nightly production support (on-call) every few weeks. The details of the position responsibilities are as follows: Ensure that the FMS application software, as designed and developed by CLIENT's vendors, meets the City's functional and technical requirements by conducting reviews and formal evaluations of the vendor's application architecture/technical solutions and development work for quality, completeness, and adherence to CLIENT and industry standards for Web-based development; Develop new components and enhancements to the suite financial management systems in the FMS suite of applications - adhering to CLIENT and New York City development standards. Identify, review and analyze vendor deliverables to ensure that they meet key technical/non-functional requirements for the performance, operability, and maintainability of the application software. Serve as an escalation point for the resolution of production application issues when application issues are encountered in the software: 1) during the online day by users, and 2) support staff and in the evening during the execution of the batch cycle. The candidate will similarly support software testing tracks in non-production application environments by providing batch cycle and technical software support. Design and Execute technical tests as necessary to ensure that vendor and CLIENT software deliveries address the business and technical problems in a manner consistent with CLIENT standards for quality and completeness. Review and provide feedback on functional business designs in terms of technical feasibility and impact on performance, operability, and maintainability - and completeness of solution; Support CLIENT Business Units by helping to troubleshoot job flow and application execution problems during the simulation and production executions of FMS business events. The same assistance will be performed as end user software issues are reported and escalated to development by level 2 user support teams. 4 Gather production operation requirements and incorporate the requirements into the products authored by the CLIENT development team. Coordinate with the Financial Systems Production Operations Units to implement new software processes into the staging and production environments. The candidate is expected to have strong analytical and problem solving skills and be able to work independently and interact with other Financial system team members including Operations, Business Unit and Testing as directed by the FMS Development Team lead Preferred Skills Experienced as a Developer / Architect on at least (2) full life cycle project iterations, which included the design and developing of large of scale architectures consisting of distributed services and batch services executing in UNIX based with Oracle as the primary DB. Advanced skills in Oracle structures for processing and performance based applications including a thorough understanding of advanced SQL and PL/SQL programming techniques. Ability to write and troubleshoot anonymous SQL blocks and stored procedures and be proficient in authoring quality SQL which takes advantage of Oracle performance features and facilities is a must. Proficiency in using and navigating in UNIX. This should include intermediate to advanced Unix commands, understanding directory structures, permissions schemes and the ability to piece together useful tools from basic Unix commands. Advanced in developing new and modifying existing shell scripts. Advanced proficiency in Korn Shell scripting and programming techniques. Good understanding of messaging oriented middleware (MOM) and some hands on experience with Websphere MQ/MQ Series. Good understanding of standard SDLC methodologies. Strong analytical and problem solving skills. Excellent written and verbal communication skills a must. Experience with any of the following is a PLUS: • Java, JEE, • HTML or Javascript, • Rational Clearquest, Rational Clearcase, BMC Remedy

Job Description We are seeking a Customer Success Manager to join our growing third-party logistics (3PL) team. In this role, you will serve as the primary liaison between our warehouse operations and our valued customers, ensuring seamless communication, compliance, and service delivery. The ideal candidate is detail-oriented, customer-focused, and experienced in managing retailer routing and compliance requirements. You will be responsible for proactive customer check-ins, resolving escalations, and driving operational excellence. Key Responsibilities: • Build and maintain strong relationships with assigned customers through regular check-ins and proactive communication., • Act as the first point of escalation for customer concerns; work with internal teams to resolve issues quickly., • Oversee routing and compliance requirements for major retailers and e-commerce partners (e.g., Walmart, Target, Amazon, Kohls etc.)., • Ensure customers are updated on order status, inventory, and operational changes., • Monitor compliance with retailer/vendor requirements and internal SOPs., • Collaborate with operations, shipping, and billing teams to ensure seamless customer experience., • Track and report on customer KPIs, SLA performance, and service improvements., • Support onboarding of new customers, including setup, system integrations, and training. · 3+ years of experience in logistics, warehouse operations, or account management · Knowledge of 3PL processes and retailer compliance standards · Exceptional communication and problem-solving skills · Proficiency in Microsoft Office and warehouse management systems What We Offer: · Competitive salary (based on experience) · Health, dental, and vision benefits · Paid time off and holidays · Opportunities for career growth in a rapidly expanding logistics company Company DescriptionNothing speaks more loudly for a business than experience; International Warehouse Group has been in business for more than 30 years, which means our team has adapted and grown through strong economies and weak economic times both. When you have the security, reliability and experience of more than 30 years helping your business with its warehousing, transportation, and specialty needs, you’ll never look at your business the same!Nothing speaks more loudly for a business than experience; International Warehouse Group has been in business for more than 30 years, which means our team has adapted and grown through strong economies and weak economic times both. When you have the security, reliability and experience of more than 30 years helping your business with its warehousing, transportation, and specialty needs, you’ll never look at your business the same!

Job DescriptionOur Company/Job Summary Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company. The Supervisor will be responsible and accountable for various aspects of managing our store and upholding the high standards of the company and its reputation. The supervisor will help the general manager and his or her management team to ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees. Scope of Responsibilities Store Management • Ensures the well-being of store and its employees through effective management of safety and risk, including prevention, escalation, and response, • Effectively and timely communicates with all levels of the organization by following company standards of team-building, recognition, and professionalism, • Effectively prioritizes daily store activities under the direction of the general manager, • Manages operations of total sales floor or sales units (e.g., cash/wrap, retail, or fountain areas) and ensures Chocolateers and optimizing resources and strategically placed, • Serves a principal point of contact with Corporate employees and outside vendors if no management members are present at the store, especially while covering absences, vacations, and leaves, • Upholds the values of exemplary customer service by modeling behavior and leadership, • Monitors sales and labor cost issues in real-time with a goal to maximize profitability without sacrificing customer service, • Responds in a timely manner to all escalated customer service issues, • Maintains high standards of cleanliness, food/product safety, and branding requirements, including monitoring of communications with guests regarding allergens ensuring company policy is strictly followed, • Assists with payroll, scheduling, interviewing, selection, in-service training, under the auspices of the general manager and in conjunction with the human resources and payroll departments, • Develops Chocolateers using coaching, mentoring, and empowerment practices, • Handles basic Chocolateer employee relations functions, including discipline or suspensions as needed under the direction of the general manager, • Serves as a general resource and role model for ChocolateersSpecific Knowledge and Skills, • Clear, professional, and effective oral and written communication, • Team-building skills of empathy, rapport-building, delegation, and empowerment, • Ability to manage time effectively and be self-directed under minimal supervision, • Ability to conduct evidence-based business forecasting for sales and resource needs, • Familiarity with point of sale systems, such as MICROS, • High school diploma or GED preferred, • Rare to Occasional ability to lift and carry up to 50 pounds, • Ability to travel to various locations across the country Pay Rate: $23.00/hr + Tips! Powered by JazzHR 4jnpZHezgG

Job Description Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. We are seeking a Project Manager to lead cross-functional initiatives within the Strategy team. This role is responsible for overseeing end-to-end project execution, including planning, coordination, risk management, and stakeholder communication. The Project Manager ensures timely delivery of strategic projects, drives alignment across teams, and contributes to the continual improvement of processes and operations. This position will report to Director of Operations. Key Responsibilities: • Develop and maintain detailed project plans, timelines, and key milestones., • Coordinate data collection, research activities, expert engagement, and survey deployment., • Oversee identification and validation of entities or subjects for inclusion in ranking or research projects., • Ensure projects are inclusive in scope and reflect a wide range of perspectives., • Address challenges such as data coverage gaps, partner contention, and demographic focus., • Ensure integration across data, research, and editorial functions., • Comprehensive project plans and timelines., • Stakeholder communication materials and updates., • Coordinates the work of the Data Analyst and Researcher., • Ensures alignment between data, research, and editorial outputs., • Experience in project management methodologies such as Prince 2, • Familiarity with project management tools such as MS Planner, • Great communication skills, both written and verbal Salary range: $80,000 - $85,000 commensurate with experience Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful workplace.

Job Description Summary: The Product & Regulatory Operations organization plays a critical role in ensuring user and business safety across our client's platforms. This team drives operations for emerging and high-priority initiatives in close collaboration with product, engineering, legal, and cross-functional (XFN) stakeholders. The Legal & Compliance team is responsible for ensuring regulatory compliance and readiness for key legal obligations. These requirements span financial matters, the developer ecosystem, intellectual property, privacy, and global regulatory frameworks. The team designs scalable processes and leverages cutting-edge technology to mitigate risks and enhance operational efficiency. As a Project Manager within the Legal & Compliance Operations team, you will oversee core operational workflows, driving automation, AI integration, and governance structures that support legal, regulatory, and enforcement programs. Your focus will be on operational maturity, efficiency, and resilience, empowering teams with scalable, self-serve tools and strategic planning. This role requires a proactive, product-oriented mindset with expertise in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with both technical and non-technical stakeholders. Key Responsibilities • Define and execute strategies for legal and compliance workflows, incorporating automation, AI, and process optimization to enhance efficiency, manage risks, and reduce costs., • Drive adoption of automation and AI across Legal & Compliance Operations (LCO) by partnering with product, engineering, and LCO teams to implement low-code/no-code solutions., • Enable operations teams to develop and manage self-serve workflows, reducing manual effort and increasing scalability., • Apply a product-centric approach to operational challenges, evaluating AI/ML opportunities for process innovation., • Maintain comprehensive documentation, including project plans, roadmaps, action items, and program-wide deliverables., • Ensure accountability for project execution, proactively identifying and mitigating risks before they become blockers., • Lead execution of complex, high-impact projects aligned with program and team objectives., • Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data., • Oversee strategic planning cycles, aligning roadmap milestones with company objectives and compliance obligations., • Establish governance frameworks for operational readiness, program delivery, and cross-functional decision-making., • Balance regulatory, technical, and resource considerations to make strategic trade-offs and optimize execution., • Identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams., • Communicate effectively with leadership and stakeholders through business reviews, escalation management, and root cause analysis., • 10+ years of experience in consulting, strategy, operations, or program management, or a degree in project management, business, marketing, technology, finance, or operations., • Proven experience implementing automation and AI-driven initiatives to improve operational efficiencies., • Strong understanding of AI capabilities and their application in operational workflows., • Effective critical thinking skills, leveraging data to anticipate challenges and drive solutions., • Familiarity with Legal, Public Policy, or Regulatory operations, including audit, control, and risk management in the tech industry., • Exceptional time-management and organizational skills, with the ability to navigate ambiguity and work independently., • Experience working in a collaborative matrix environment, driving execution across multiple partner groups., • Strong conflict resolution skills, with the ability to identify trade-offs and set clear priorities., • Expertise in risk management and strategic prioritization., • Excellent verbal and written communication skills, including experience creating executive-level presentations. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Location: Onsite (NYC or Washington D.C) Role type: Contract 3 Months Position Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • English (Required)

Job Description ▶︎ Job Details * Job Title: PMO Senior Manager * Client: Japanese IT company * Working Location: New York, NY * Working Style: Hybrid (At least 2 days in office) * Employment Type: Full-time, Exempt * Salary: $130K–$150K (NY) * Benefit: Standard corporate benefits package (Insurance, PTO, 401K) * Visa Support: Not provided * Working Hours: Standard business hours * Language: Japanese and English ▶︎ Key Responsibilities: * Lead evaluation and monitoring of IT project portfolios to ensure alignment with goals, scope, budget, and timeline. * Provide independent assessments and strategic guidance to ensure delivery quality and risk mitigation. * Establish and enforce governance frameworks, escalation procedures, and performance metrics. * Oversee training and upskilling of IT project managers. * Drive standardization of project management processes, tools, and templates. * Promote adoption of tools (e.g., Jira, MS Project) and process optimization. * Manage centralized knowledge hub for best practices and reusable templates. * Champion communities of practice, internal workshops, and cross-department collaboration. * Act as primary liaison with Japan headquarters for project alignment and transparency. * Ensure senior stakeholders remain informed on project health, risks, and impacts. ▶︎ The right candidate will possess: * Excellent communication and negotiation skills, able to collaborate cross-functionally. * Strong leadership, problem-solving, and critical-thinking abilities. * Team-player mindset with confidence to lead discussions and resolve conflicts. ▶︎ Required Qualifications & Skills: * Bachelor’s degree in Computer Science or related field. * 10+ years in IT project management, including 5+ years in leadership or PMO management roles. * Experience with Agile, Scrum, Waterfall, or hybrid methodologies. * Strong risk analysis and issue resolution capabilities. * PMP, CSM, or equivalent certifications. * Familiarity with ITIL frameworks. * Knowledge of organizational change management practices. * Strong understanding of SDLC. Powered by JazzHR R80rBqEZM6

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Overview Girl Scouts of the USA Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. This is a Hybrid role with in NYC Office 2 days a week. Responsibilities Customer Care, part of the Council Partnership Community and reporting to the Chief Experience Officer (CXO), drives movement wide sustainable growth and health through implementation of strategic priorities in an aligned network. The team builds strong relationships and creates empowering ways of work between and among GSUSA and councils to ensure movement wide collaboration, trust and success. The team ensures GSUSA is offering excellent communications and customer service to councils, members and other customers. POSITION SUMMARY The Analyst, CS Experience is a core member of the customer care team. This position is a customer-facing role, responding to requests for assistance and responses to concerns that come in through the national 800 phone number, live chat and email to case inquiries through Salesforce and/or social media monitoring platforms, reinforcing Girl Scouts reputation as a leading brand who puts their customers' needs first. Provides general and technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance. The Analyst works with cross-functional teams to ensure timely, accurate, consistent response to customer inquiries, as well as leading special projects as assigned. The position is expected to be highly communicative and a team player. This position will work collaboratively to improve support escalation, effective communications and provide other customer-related services, as needed. The position reports to the Manager, CS Experience, who manages a team of customer care subject experts. ESSENTIAL RESPONSIBILITIES - Primary duties of the position Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Thorough and prompt responses to social media, phone calls, live chat, e-mail inquiries and assistance requests based on a working knowledge of GSUSA policies and positions, sensitive issues messaging, content of Knowledge, Salesforce Chatter communities, communications alerts, FAQs, official documents, webinar content, and other materials., • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance. Creates and monitors cases in Salesforce Service Cloud case management system. Provides Level 1 technical support. Learn new technology quickly and thoroughly. Create tickets (phone to case and web to case) into Salesforce Service Cloud as part of the customer service interaction. Maintains own tickets, problem-solves individual customer needs, and responds within the service level agreement for the department and customer type. Supports and/or leads special projects as assigned based on subject matter expertise. Analyses and reports trends and ticket volume for potential performance improvements., • Provides answers to customers by identifying and investigating problems, researching answers, and guiding customers through corrective steps, while maintaining a knowledgeable, professional approach to customer care. Ensures that a cooperative and supportive relationship is maintained with direct team, volunteers, Girl Scout councils, GSUSA staff members, and the public., • Escalate tickets to councils and to internal GSUSA staff, when necessary. Shifts management and/or toggles tickets between council and other GSUSA queues, such as Digital Cookie, Technical, Information and Referral, and Merchandise. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. REQUIRED COMPETENCIES Administrative coordination duties or may support Executive Team with confidential, administrative support; Individual Contributors who may have responsibility for projects or processes and who are still developing. • 5+ years relevant experience in customer care/service in phone/chat/email/social media. Demonstrates a basic understanding of customer service concepts and exercises tact and an appropriate sense of urgency when dealing with the public., • Ability to manage expectations, outstanding organizational skills, strong reading comprehension and ability to communicate results. Demonstrates excellent written and verbal communication skills., • Answers questions and inquiries, problem-solves, and investigates customers’ issues while maintaining a knowledgeable, professional approach to customer care. Ability to handle challenges with a smile, love to help people; strong interpersonal skills, demonstrates empathy and commitment., • Must have strong technical skills, including Microsoft Suite, and ability to learn new applications quickly. Must learn Salesforce Service Cloud if inexperienced with the platform., • Demonstrates strong problem-solving ability, including within tight timeframes and with multiple customers. Ability to multi-task while meeting deadlines., • Develops understanding of the experiences, products, and services of GSUSA. Fosters innovation by seeing opportunities, not just issues or problems., • Focuses on continuous learning and development. Works effectively within a team and cooperates and contributes to team knowledge, skills, and processes., • Participates in cross-functional project teams by providing basic customer information or by conducting specific tasks., • Maintains knowledge of internal staff organization so tickets are escalated and followed through to the appropriate person and/or department., • Manage projects such as organization-wide Functional Directory, contributes to Knowledge Base (aka Solutions in Salesforce), and handles cross-functional projects as assigned. REQUIRED TECHNICAL SKILLS Office 365 or similar suites Competency in PowerPoint or similar presentation software Competency in Microsoft Excel or similar software Experience with software ticketing systems such as Salesforce Service Cloud Phone call management system Email management REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications) Degree or Equivalent Experience: Bachelor’s degree or equivalent experience Minimum Years of Experience: Minimum of five (5) years’ experience in customer service environment SALARY RANGE: $65,000 - $80,000 This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience. What We Offer: Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: Paid Time Off: GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's. Other Benefits: • Medical and Behavioral Health Coverage, • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance., • Both plans include GSUSA partial subsidy of premium costs, • Dental and vision coverage, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts, • Company-paid life insurance, • Flexible work arrangements, • 12 weeks of paid parental leave, • 401(K) with company match, • Sick leave, • Short- and Long-Term Disability for salary continuation, • Health and Wellness Classes and Activities throughout the year, • Access to Employee Engagement Groups PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: This job operates in a professional office environment. POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position with Weekend and Holiday shift. Days and hours of work are Thursday through Monday with a 35 hour per week schedule. Evening work required as job duties demand. AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

Job Description Position Summary: The Social Service Supervisor provides clinical and administrative oversight of the social service functions at a DHS-funded transitional housing program. Reporting directly to the Program Director, the Social Service Supervisor ensures the delivery of high-quality, trauma informed, client-centered services in accordance with H.O.G.A.R.’s mission, DHS/OTDA regulations, and contractual expectations. This includes supervision of the Case Manager Supervisor, Housing Coordinators, and other social service staff, with a strong focus on evidence-based practices (E.B.P.), Motivational Interviewing (M.I.), and Trauma-Informed Care (T.I.C.). Key Responsibilities: Staff Supervision & Development • Supervise and support the Case Manager Supervisor, Housing Coordinators, and other social service staff., • Conduct regular supervision sessions, team meetings, and case conferences to ensure coordinated service delivery., • Provide guidance and support to Case Manager Supervisor in staff development, performance evaluations, and case management quality control., • Oversee onboarding, training, and continued education in E.B.P., M.I., and T.I.C., • Monitor staff compliance with service documentation, safety standards, and contractual obligations. Program Oversight & Quality Assurance • Ensure effective implementation of individualized service plans (I.L.P.s), client engagement strategies, and crisis interventions., • Collaborate with the Program Director in program planning, development, and evaluation., • Conduct regular audits of case files, CARES data, and other documentation to ensure compliance with DHS, OTDA, and internal standards., • Monitor key program metrics (housing placements, public benefit enrollments, employment referrals, etc.) and develop strategies for improvement., • Provide coverage and support for supervisory staff when needed. Client Service Coordination • Serve as a resource for high-needs or complex cases requiring escalation, interdepartmental coordination, or crisis response., • Support coordination of referrals to medical, mental health, substance use, legal, and vocational services., • Promote client autonomy and self-sufficiency by integrating trauma-informed, strength-based approaches into service delivery., • Ensure that clients’ rights and responsibilities are clearly communicated and respected. Interdepartmental & Community Collaboration • Work closely with Operations, Security, and Administrative teams to ensure a safe, respectful, and supportive environment for all clients., • Partner with Housing and Employment Specialists to streamline client progression toward permanent housing and employment goals., • Represent the Social Services Department in internal and external meetings, audits, and community engagement activities. Regulatory & Contractual Compliance • Ensure compliance with DHS, OTDA, DOHMH, and other regulatory bodies., • Support the Program Director in preparing for audits, inspections, and site reviews., • Oversee timely completion and submission of reports and performance tracking documents., • Maintain up-to-date knowledge of changing policies, best practices, and funding requirements. Essential Functions • Must be on-call for emergencies related to social service operations., • Must be able to travel to off-site meetings, trainings, and community events across NYC., • Must be able to ascend/descend stairs in assigned building. Qualifications • Master’s Degree in Social Work, Human Services, Psychology, or related field (M.S.W. preferred)., • At least four (4) years of experience in the human services field, including two (2) years in a supervisory or clinical leadership capacity., • Experience managing or overseeing case management teams in a transitional housing, shelter, or social service setting., • Deep knowledge of trauma-informed care, motivational interviewing, and evidence-based practices., • Familiarity with NYC homeless services systems, including CARES, AWARDS, and public benefit programs., • Strong written and verbal communication skills, including documentation and report writing., • Excellent organizational, leadership, and interpersonal skills., • Bilingual (English/Spanish) a plus.

Job Description Newark School Security Officer Schedule: Monday through Friday 1st Shift Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid and current SORA license, • At least two (2) years of SCHOOL security guarding experience or law enforcement experience, • Valid Drivers License with clean driving record Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job DescriptionDescriptionWork Hours 8AM to 5PM Days Onsite Mt Laurel NJ: Monday, Thursday & Sunday Remote: Friday & Saturday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership in Eric’s absence., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. The Program Manager leads a team of professionals on complex design build technology integration programs within the transit (Bus, Rail, LRT) market, with responsibility for managing large programs in a complex external customer environment, managing the applicable technology deployment and the schedule performance of assigned projects within cost limitations and established standards. The Program Manager is responsible for managing customer relationships, resource assignments, and providing leadership to team members to achieve high results in a matrix organization. Key Responsibilities • Manage all aspects of a program, including planning, organization, and implementation of project activities, with a large transit agency, interfacing across multiple groups and departments, including central office and depot locations, • Provide overall project communication to stakeholders and meet program requirements and stakeholder expectations, • Provide support and guidance to team leads for their individual scope areas of the program, • Manages full lifecycle of program and ensures each aspect of the individual projects is completed, • Manage program activities, such as issue tracking and risk mitigation, facilitating program team meetings and preparing/delivering status reports, • Work closely with cross functional departments (Product management, Engineering Design, Installation, and Field Service) to ensure successful execution, • Provide direction and control of work performed in the framework of program, including monitoring the critical path and implementation of appropriate corrective actions, • Coordinate and perform review of the project deliverables, software and hardware, and report on project performance, including risk mitigation., • Arrange with the team leads for technical review of system design and documentation with the customer., • Establishes project milestones and monitors adherence to program master plans, • Manages financial schedule performance of assigned projects, • Manages procurement of equipment and materials necessary to execute on projects, • Coordinates with Sales and Account Managers to further sales opportunities, • Participate in proposal preparation, including standards of work and specifications, estimation of product and service costs., • Participate in negotiation and administration of contracts, • Serves as primary point of contact with the client for program and senior level communications, keeping customer appraised of progress, • Provide status and reports to company management and executives, • Reviews productivity and efficiency and strives for continuous improvement, • Ability to prioritize and proactively resolve program related issues on a fast-paced, aggressively scheduled project, • Strong written and verbal communication skills required, • Highly organized with high attention to details, • Travel required for onsite at customers facility up to 35% Skills Required: • 10+ years’ experience on technology integration projects with gradually level of increasing responsibilities with a focus on delivering projects to external customers., • 5+ years of leadership role as an Integration Manager/Project/Program Manager on large scale ($25M USD+) technology integration project, • B.S. in Computer Science, Engineering or Electrical Engineering field, • PMP certification (desired), • Experience in transit industry highly desired., • Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs such as Microsoft Dynamics, JIRA For specific NYCT role, the responsibilities include but not limited to: • Leading a team of professionals through technical project delivery, • Setting a strategic direction on requirement delivery, implementation approach and related customer communication, • Understand and navigate contracts. Work with legal to set direction and strategy for customer and subcontractors discussions and approach, • Ability to see the big picture, resolve conflicts and drive customer and company towards meeting objectives, • Plan, organize and monitor inter-connected projects within the program, • Creative thinker with a solid foundation, confident in setting new processes and procedures to tackle change in technology, customer and within the program environment, • Cross-program issues and strategic issues with senior stakeholders, • Willing and able to lead by example in all program areas, • Escalation point for the client/customer, • Understanding of the program financial considerations and act accordingly, • Lead C-suit discussions and strategy Clever Devices is an Affirmative Action/Equal Opportunity Employer The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget. In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid TWIC, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid TWIC, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description About Vivvi: Vivvi provides child care and early learning for today's families. We partner with employers of all sizes to make exceptional full-time and backup care more accessible and affordable. With beautiful campuses, flexible offerings, and trained, passionate teachers, we provide parents with peace of mind while offering employers the most powerful tool for recruitment, retention, and productivity. About the role: As Campus Operations and Project Manager, you will partner with the VP of Campus Success to lead cross-functional operational systems, oversee licensing and compliance, support campus facilities management, build tools and dashboards, and manage multi-campus projects—especially around new school openings, facility readiness, and regulatory initiatives. As Campus Operations and Project Manager, you will: 1. Oversee Licensing, Compliance & Facilities • Lead licensing processes for campuses to meet and exceed state regulatory requirements, • Coordinate site visits, document submissions, and communication with licensing authorities, • Conduct and track internal compliance audits; drive follow-up actions across teams, • Support campus teams and vendors in ensuring safe, functional, and regulation-aligned facilities, • Partner with Facilities and Operations to maintain a system for tracking repairs, inspections, permits, and capital improvements2. Build Tools and Analyze Campus Data, • Develop and maintain internal dashboards for tracking metrics related to compliance, enrollment, staffing, and facilities health, • Coordinate with tech and ops teams to design and optimize tools that streamline licensing, facilities maintenance, space utilization, and reporting workflows, • Translate data into actionable insights for campus and central teams3. Support School Launch, • Plan and execute the operational timeline for new school openings—from licensing, enrollment, and staffing to facilities build-out, inspections, and readiness, • Lead cross-functional launch teams (e.g., curriculum, talent, marketing, real estate) to deliver smooth, on-time openings, • Ensure that facilities are launch-ready and aligned with educational and licensing standards, • Create and maintain project plans, risk registers, and post-launch evaluations4. Monitor, Develop and Improve Operational Excellence, • Collaborate with Campus Success leadership and regional managers to refine SOPs for licensing, facilities upkeep, compliance, and campus operations, • Implement project governance systems—status meetings, progress updates, issue escalation, and documentation, • Have 3–5 years of experience in operations, project management, or compliance in regulated or multi-site environments (e.g., early childhood education, healthcare, real estate, licensing-heavy industries), • Have Hands-on experience coordinating facilities, maintenance, or physical plant operations, ideally in a school or childcare setting, • Are a strong project manager with stakeholder management skills, • Are proficient in tools such as Airtable, Asana, Smartsheet, or similar, • Are data fluent and able to turn complex information into actionable insights, • Possess excellent organizational, communication, and documentation skills, • Are familiar with early education licensing and learning environment (preferred), • Are experience in managing facilities vendors, compliance logs, and repair tracking systems (preferred) Competitive Compensation: The Campus Operations and Project Manager would earn a salary from $100,000-115,000 per year based on level of education and experience. Benefits that support all career stages: Full time employees also receive benefits including health, vision, and dental insurance, retirement savings, commuter benefits, stock options and free childcare at our centers. Employee Development: We offer support for ongoing career development, as well as robust onboarding training, ongoing professional development days, and individual coaching and feedback. We also love to promote from within and are committed to helping our colleagues achieve their career goals at Vivvi! Vivvi is an equal opportunity employer and offers a generous benefits package including equity. Applicants of diverse backgrounds are strongly encouraged to apply. One of Vivvi's values is to treat each other with honor for the whole person (not just the roles we fulfill). This means we acknowledge each others' rich experience, cultures, backgrounds, perspectives, and skills to reach the best outcomes. Applicants from diverse backgrounds are encouraged to apply. Questions? Reach out to us at and include your resume. We look forward to receiving and reviewing your application!

Job Description Elizabeth, NJ Security FLEX Officer - Must be available for 2nd shift Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid and current SORA license, • At least one (1) year of security guarding experience, • Valid Drivers License with clean driving record Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Security Guard - Commercial Site, Manhattan (Full-time/Part-time) Payrate: $19.50 Schedule/Shift: Various schedules available (Must have flexibility to work any day (Monday-Sunday) 8:00AM - 4:00PM 4:00PM - 12:00AM 12:00AM - 8:00AM Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid F01 Certification, • MUST have (3) year customer service Experience, • MUST have (2) year of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Security Guard - Commercial Site, Manhattan (Full-time/Part-time) Payrate: $19.50 Schedule/Shift: Various schedules available (Must have flexibility to work any day (Monday-Sunday) 8:00AM - 4:00PM 4:00PM - 12:00AM 12:00AM - 8:00AM Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. Location: Staten Island, NY Pay Rate: $25 Per Hour WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter by mobile and foot patrol, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Responsible for the care and good working order of the assigned Company vehicle, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid and Clean Drivers License, • At least one (1) year of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job DescriptionAbout MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating. Our mission is to deliver high-quality service and technology solutions – rooted in strong science and decades of regulatory experience – that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide. MMS recognizes that a talented staff is what drives our business forward. Identifying and attracting top talent and continual training to strengthen core skills are essential to its core mission. At MMS, enthusiasm, collaboration, and teamwork are fostered, knowing that a global and diverse talent pool makes the company stronger. For more information, visit or follow MMS on LinkedIn. This position requires proven Project Management experience in supporting marketing applications, as well as in the development and management of Risk Evaluation and Mitigation Strategies (REMS) programs. Responsibilities: • Understands various cost models and develops budgets for moderate complexity projects., • Ensures financial KPIs are achieved on assigned projects; invoices on-time and ensures alignment with the contracted payment schedule; updates revenue projections on assigned projects. Controls project scope via defined PM methodology and processes for change management., • Develops moderate complexity project timelines independently., • Performs advanced functions in MSP. Understands task constraints and conveys critical path milestones to the functional lead. Develops/input into strategies to help achieve timeline expectations., • Executes day-to-day activities during the course of a program/project including risk identification, issue escalation and resolution. Collaborates with functional line management to resolve any issues and trends., • Intermediate excel skills (Hlookup, Vlookup, Pivot Table, etc.)., • Drives customer satisfaction and works to strengthen client relationships. Develops an account growth plan and consults with line manager to achieve a 10% revenue growth annually (minimum). Manages minimum one key account., • Participates in or leads RFIs/RFPs in collaboration with proposals team. Participates in or leads capabilities meetings - at least 2 annually., • Participates in or leads bid defenses - at least 1 annually., • Proficient in Word, Outlook, PowerPoint., • Proficient in meeting facilitation including scheduling, development of agendas and meeting minutes; works with project leads to ensure meeting objectives are met., • Understands general requirements: ICH, 21CRF Part 11, and ISO 9001:2000.Responsibilities:, • Bachelor’s Degree required, or relevant work experience., • Minimum of 5 years’ experience in project coordination or project management or similar field required., • Expert knowledge of scientific principles and concepts., • Proficiency with MS Office applications., • Hands-on experience with clinical trial and pharmaceutical development preferred., • Good communication skills and willingness to work with others to clearly understand needs and solve problems., • Excellent problem-solving skills., • Good organizational and communication skills., • Familiarity with current ISO 9001 and ISO 27001 standards preferred., • Familiarity with 21 CFR Part 11, FDA, and GCP requirements. KqpqOtSfcs

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com We are looking for an Associate to join the Platform and Process Improvement Team to help us communicate, monitor, and move data as efficiently as possible while providing excellent support for our internal teams. Like most platforms, we are only as good as the data we have and we are looking for an analytical, solutions-oriented associate to scale the team's ability to build and support processes for our recordkeeping operations. This role will report to the Senior Manager of Platform and Process Improvements and partner with our development and product teams to build and maintain our business processes as we scale. As an ideal candidate, you are tech-savvy and can probably do almost anything in Excel. More importantly, you're thrilled by the challenge of understanding a new problem and figuring out ways to improve processes and workflows. You enjoy supporting automation between platforms to reduce manual work and increase productivity. What Will You Be Doing? Day-to-day you will be expected to: • Focus on establishing best practices that enable the teams we support to effectively prioritize and deliver on SLAs, • Collaborating with Product and Development teams to resolve blockers and drive initiatives that ensure day-to-day workloads are scalable and processes are running efficiently, • Managing external communication streams with Vestwell's enterprise initiatives; driving a tactical approach to troubleshooting and resolving issues in conjunction with liaising with our partners, • Creating new and managing existing processes, templates, team workflow tools, and organizational tools, • Partake in case studies and auditing team processes and performance to ensure adherence to compliance requirements, • Backlog and blocked item grooming for team; escalating cross-collaboratively with product/dev for resolution, • Act as a point of escalation for internal communication streams with Vestwell's teams; leading a tactical approach to the resolution of the issue in conjunction, • Reporting on metrics, performance, and team capacity planning to support department initiatives at the executive level, • Evaluate and make recommendations on improvements to the workflow that will enable scalability through improved operational efficiencies. This goal is continuous and assumes the employees are making ongoing recommendations on a regular basis. The Necessities: • 1-2 years of prior experience in operations in the fintech or startup space, • Workflow implementation experience, • Tech-savvy; you can learn and use new systems and tools quickly, • Experience with project management software (e.g. Jira/Confluence, Zendesk, AWS etc.), • Excellent communication skills and follow-through; it requires little lift for you to stay on top of issues, • Commitment to quality as a top priority - you pay attention to the details and strive to tie out any discrepancies, regardless of how small, • Retirement or investment industry knowledge, • Coding knowledge and experience using SQL and Python The expected base salary range for this position is $70K - $80K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on New York and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Compensation: $20.50 an hour Schedule: Monday, Tuesday, Wednesday, Sunday | 1630-0630 Wednesday, Thursday, Friday, Saturday | 1830-0630 Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Respectful to both the client and account manager, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid and current SORA license, • At least three (3) years of security guarding experience, • Valid Drivers License, • Additional certifications a plus, • Military or Law Enforcement experience preferred Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description About the Role As a Project Manager, you’ll be the key point of contact on an assigned project in New Jersey, leading teams, managing budgets, and ensuring that every phase is delivered on time, on budget, and to the highest standard. This is a critical leadership role within our operations team, offering the opportunity to work on impactful projects. Success will be based on safety, culture, schedule and budget. Key Responsibilities Project Planning & Execution · Develop, maintain, and manage comprehensive project schedules and budgets from preconstruction through closeout. · Ensure all project estimates are prepared accurately and aligned with scope and contract requirements. · Oversee the execution of site logistics, sequencing, and construction strategies to maintain workflow and efficiency. Financial Management · Manage all project financials, including subcontractor and owner billing, monthly cost projections, and exposure logs. · Supervise timely and accurate invoice processing within each monthly billing cycle. · Monitor and update project budgets regularly to reflect progress, changes, and forecasts. · Administer commercial terms of the prime contract and track compliance with payment terms, change orders, and financial reporting. Client & Stakeholder Coordination · Serve as the primary point of contact for clients, design teams, stakeholders, and internal departments. · Lead all client and design coordination meetings from preconstruction through completion, providing insight into feasibility, constructability, and logistics. · Maintain strong professional relationships with owners, consultants, municipal agencies, architects, and subcontractors. Subcontractor & Vendor Management · Participate in project buy-outs and subcontractor selection in collaboration with preconstruction. · Review subcontracts and vendor proposals; lead negotiations to align with company standards. · Oversee procurement schedules and ensure timely mobilization of trades and delivery of materials. Project Oversight & Team Leadership · Supervise all aspects of the project including cost control, safety, schedule adherence, and overall performance. · Lead daily standups and weekly internal/subcontractor coordination meetings. · Facilitate OAC (Owner-Architect-Contractor) meetings and ensure agenda alignment and accountability across parties. Document & Compliance Management · Ensure all permits, compliance documents, safety procedures, and contract deliverables are obtained, current, and adhered to throughout the project. · Monitor and review all construction documents for alignment with contract, budget, and schedule requirements. · Track change orders, RFIs, and submittals while evaluating their impact on cost and schedule. Reporting & Communication · Prepare and deliver consistent reporting to clients and internal stakeholders, including project status reports, financial updates, and risk assessments. · Keep executive team informed on key milestones, delays, and potential concerns requiring escalation. Closeout & Turnover · Manage final stages of the project, including punch list resolution, client walkthroughs, and delivery of closeout documentation. · Ensure all contractual obligations are met for turnover and project completion. Multi-Project Management · Effectively manage the above responsibilities across multiple projects simultaneously, maintaining quality and consistency in execution. Qualifications • 5+ years in the construction industry, with a strong preference for candidates who have hands-on field experience and a solid understanding of superintendent responsibilities., • Bachelor’s degree in Engineering, Construction Management, or a related field is preferred., • Skilled in project management and scheduling platforms such as Procore, Primavera P6, MS Project, Bluebeam, and Textura. Proficient in the Microsoft Office Suite., • Strong grasp of construction workflows, budgeting, scheduling, and project execution., • Excellent verbal and written communication skills with the ability to lead teams, negotiate, and clearly explain complex processes to stakeholders., • Bilingual or multilingual skills are a plus., • Highly organized, detail-oriented, and capable of managing multiple priorities quickly, • Must be located in commutable distance to New Jersey, United States or willing to Commute between NYC Office and NJ Job siteCompany DescriptionPromethean Builders is a full-service General Contractor and Construction Manager. Each team member is heavily vetted and hand-picked to ensure all individuals embody the qualities of a true builder. We have assembled an innovative, nimble team with a wide range of experience to deliver the highest quality of service for our clients. Using a hands-on, partnership approach, our mission is to ensure we execute on every aspect of our client’s vision.Promethean Builders is a full-service General Contractor and Construction Manager.\r\n\r\nEach team member is heavily vetted and hand-picked to ensure all individuals embody the qualities of a true builder.\r\n\r\nWe have assembled an innovative, nimble team with a wide range of experience to deliver the highest quality of service for our clients. Using a hands-on, partnership approach, our mission is to ensure we execute on every aspect of our client’s vision.

Job Description The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products. Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products. Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. What You'll Do: • Install displays, mounting hardware, A/V equipment, and interconnectivity equipment at customer locations independently or with a team, • Maintain and service installed products at customer locations, • Provide installation, setup and teardown of product for demos and trade shows, • Report and escalate product issues and resolution to appropriate personnel, • Work with Technical Support and Engineering teams to resolve issues when standard troubleshooting and replacement of hardware does not fix the problem, • Provide training and certification to integrators on site when appropriate conditions apply., • Provide accurate notes and documentation on completed projects, • Provide backup support to the Tech Support/Helpdesk to provide answers to customers' technical requests via phone and email, • Communicate end-user feedback and issues to appropriate personnel, and proactively propose solutions or appropriate actions, • Ability to maintain acceptable standards of office conduct, • Ability to come to work demonstrating timely and regular attendance, • Ability to handle stress effectively, • External Customers, • Engineering Team What You'll Need: • Excellent interpersonal, telephone, customer service, time management, and decision-making skills essential, • Excellent written and oral communication skills and demonstrated ability to communicate appropriate information to customers and team members in a professional manner, • Ability to communicate effectively in writing to provide documentation on completed installations, • Understanding of order process, escalation process, and ability to provide feedback to Project Manager, • Ability to effectively maintain professional appearance and demeanor in a variety of work environments, • Ability to work unsupervised while remaining efficient and productive, completing work in an exceptional manner, • Comfortable using standard hand tools, • Basic understanding of electronics, connectivity concepts, • General knowledge of HVAC and Power requirements, • Knowledge of various A/V cables including but not limited to HDMI and CAT 6, • Understanding of wiring schematics, measurements and system drawings., • Must be able to read Visio and / or CAD drawings, • Ability to create Visio or CAD line drawings is desired, • 3rd party Control knowledge (Creston, AMX etc) is desired, • System integration experience is desired, • Government Clearance desired, • Comfortable working on a ladder for extended periods of time, • Ability to use Microsoft Office Suite, • Knowledge of the order process, escalation process, and providing project feedback to the Product Management team, • Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential, • Ability to actively participate in team development and team-oriented processes., • Associates degree or equivalent in a technical field This position requires the incumbent to work in an environment where there may regular exposure to the following: • General M-F with occasional weekend activity, hours are dependent upon the project and site access and often extend beyond the normal workday, • Position requires heavy lifting, • Ability to travel extensively and work substantial overtime, • Scheduling flexibility based on business needs, • Working with others in a team setting All benefits start on first day of employment! • 75% employer-paid medical for employee. Family coverage also included., • 100% employer paid dental, and vision for employee and dependents, • 100% employer paid long-term, short-term disability, and life insurance policy, • 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately., • 10 paid holidays, • Starting at 15 days paid PTO (inclusive of sick and vacation time) annually, • Employee Assistance Program (EAP) Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity. Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training. We are committed to remaining a drug free workplace

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description About Us: An established IT consulting firm (MSP) in Manhattan, serving businesses with up to 500 end-users globally. We are known for our commitment to efficiency, automation, and exceptional client service. Our team is growing, and we are seeking an ambitious Service Desk Manager to lead and scale our service desk operations while ensuring high client satisfaction. Job Description: You will be pivotal in leading and optimizing our service desk operations. Your responsibilities will include managing a team of skilled help desk and escalation agents, enhancing service quality, and fostering a customer-centric culture. Your IT service management expertise, leadership, and problem-solving skills will be critical in delivering outstanding support to our clients and scaling our team as we continue to grow. Responsibilities: • Oversee day-to-day operations of our 24/7 service operations, including incident and request management, ticket prioritization, and resolution., • Lead and mentor a service desk team of 15 agents, providing guidance, coaching, and performance evaluations., • Develop and maintain service desk processes, procedures, internal KBs, training, and best practices to ensure efficiency and service quality., • Serve as the highest department escalation point and collaborate with internal teams to resolve complex technical issues and enhance service delivery., • Monitor and analyze service desk metrics to identify repeat and connected issues, volume in specific requests, and general trends to identify areas for improvement., • Build strong relationships with all help desk agents, conducting performance evaluations and offering open office hours for individual guidance and support., • Drive continuous improvement initiatives to streamline processes, reduce incident resolution times, and boost customer satisfaction., • Cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy., • IT Service Management (ITSM): Proficiency in IT service management principles, including ITIL., • Ticketing Systems: Skilled in utilizing IT service desk ticketing systems for workflow management, • Management Tools: Advanced knowledge of industry-standard tools (Kaseya, Addigy, Huntress, SentinelOne), • Technical Troubleshooting: Strong problem-solving abilities for resolving complex technical issues for SaaS applications, MacOS, Windows, Windows Server, and Network Devices., • Security Awareness: Knowledge of IT security principles and compliance., • Documentation: Proficient in creating and maintaining technical documentation, • Bachelor's degree in Information Technology or equivalent professional experience., • Minimum of 5 years of experience in an IT support role., • Prior management or team lead experience is required., • Exceptional communication and leadership skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Prior MSP experience is required.Company DescriptionThis is a direct hire you will be working with CEO and Founder of the company.This is a direct hire you will be working with CEO and Founder of the company.

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job Description Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. This Remote role is a 6 month contract has a an hourly rate of $40-$45 depending on experience. KEY RESPONSIBILITIES Strategic Client Leadership • Own end-to-end client relationships as their primary strategic advisor and business partner, • Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics, • Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines, • Lead strategic planning sessions and quarterly business reviews with C-level stakeholders, • Proactively identify and develop new revenue opportunities through strategic account growth, • Navigate complex client challenges and serve as escalation point for critical issues Advanced Campaign Strategy & Innovation: • Lead the development of comprehensive, integrated marketing strategies across all digital channels, • Pioneer new approaches and testing methodologies to drive breakthrough performance, • Lead campaign strategy for high-value, complex accounts with substantial budgets, • Mentor junior team members on strategic thinking and client management Account Leadership & Operational Excellence: • Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards, • Drive accountability across teams to meet critical client deadlines and milestones, • Establish project governance and communication protocols for campaigns & deliverables, • Prioritize competing demands across portfolio of accounts to maximize impact, • Coordinate with internal teams to maintain project timelines and deliverable quality, • 4-6 years of account management experience with proven track record of driving significant client growth, • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels, • Demonstrated experience managing high-value accounts, • Experience presenting to and influencing C-level executives, • Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment, • Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus, • Must be self-motivated, highly organized, and a team player, • Strong attention to detail Essential Skills: • Advanced strategic thinking and business acumen, • Strong analytical skills and data interpretation capabilities, • Exceptional presentation and communication skills, • Leadership experience with ability to influence across all organizational levels, • Deep understanding of performance marketing ecosystem and emerging trends, • Proven track record of driving measurable business resultsWHY DIRECT AGENTSInnovation & Growth, • AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results, • Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions, • Career Development: Shape your path through mentorship, training programs, and direct access to leadership, • Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovationOutstanding Environment, • Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity, • Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing! Powered by JazzHR ykeatZrW6j

Job Description The Warehouse Account Manager is a torchbearer of the brand-centric culture at Ship Essential. This role has a hand in everything we do to deliver superior experiences, value, and growth for our brands. The WAM ensures that we are delivering a seamless customer experience across all stages and touchpoints in the customer journey, from onboarding, to day-to-day support, to special projects. Responsible for understanding the unique strategic needs of each of our brands, this role will build and manage solid partnerships and promote the adoption and utilization of Ship Essential tech and services. The WAM will strive to achieve unparalleled levels of responsiveness and care for our brands. They will identify key areas of improvement regarding brand interaction, and will work across various departments to implement measures to ensure such issues are automatically resolved in the future. We pride ourselves on our responsiveness and sense of urgency. To that end, this is an in-person role based at our Sunset Park, Brooklyn location. Manage Day-to-Day Communication With Brands • Answer incoming emails, texts, and calls on a range of topics including: order details and tracking, shipping issues, inventory, special requests, and general account questions or concerns, • Proactively communicate system and process issues, customer feedback, and recurring patterns or concerns with management, • Set appropriate and realistic expectations with brands, • Communicate brands needs to operations team in an efficient manner while maintaining brand standards and customer service, • Clearly understand and respond appropriately to issues that customers present, then proactively solve the issues at hand, • Support the Brand Success team with brand experience, • Evaluate SE customer support processes, devise improvements, measure results, and iterate, • File claims for lost packages with carriers and communicate updates and resolutions with brands, • Demonstrate clear, polite, and professional written communication Promote Service Utilization and Growth • Foster meaningful connections with brands to promote promote widespread utilization of Ship Essential services and technology throughout their organizations, • Understand and document our brands’ long-term business objectives and identify opportunities for cross- and up-selling, • Formulate strategies and collaborate with sales and product teams to achieve revenue goals tied to upsell and expansion, • Work alongside sales, operations, product, and partnerships teams to ensure a unified approach to brand success and account growth, • Identify friction points in the customer journey and coordinate cross-functionally to improve the customer experience, • Working alongside warehouse management, delegate and manage Special Projects and requests for brands, • Audit brand partner invoices to ensure accuracy of value-added-service and resale charges Represent the Voice of the Customer • Act as a brand advocate within the company, conveying brand feedback and collaborating with operations, partnerships, and other teams to prioritize and address client needs, • Cultivate a deep understanding of e-commerce and logistics industry trends, competitive dynamics, and the role Ship Essential plays, • Design and execute a brand retention strategy to reduce churn and maintain high satisfaction levels Experience • 3+ years in customer success, account management, or related roles within e-commerce, logistics, or fulfillment industries, • Proven track record of managing client relationships and driving growth through cross- and up-selling Skills • Strong communication skills, both written and verbal, with a focus on clarity, professionalism, and responsiveness, • Proficient in CRM and WMS systems, with experience in Shopify integration preferred, • Excellent problem-solving abilities, with a proactive approach to identifying and resolving issues Competencies • High attention to detail, particularly in managing day-to-day communications and auditing invoices, • Ability to work collaboratively across departments, fostering teamwork to enhance the customer experience, • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously Education • Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field, or equivalent experience. Attributes • A customer-centric mindset with a passion for helping brands succeed, • Adaptability and a willingness to work in a fast-paced, dynamic environment, • Health Care Plan, • Retirement Plan (401k), • Paid Time Off (Vacation, Sick & Public Holidays)

Job Description Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. This NYC based role has a competitive salary range of $85,000-$95,000 depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance. KEY RESPONSIBILITIES Strategic Client Leadership • Own end-to-end client relationships as their primary strategic advisor and business partner, • Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics, • Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines, • Lead strategic planning sessions and quarterly business reviews with C-level stakeholders, • Proactively identify and develop new revenue opportunities through strategic account growth, • Navigate complex client challenges and serve as escalation point for critical issues Advanced Campaign Strategy & Innovation: • Lead the development of comprehensive, integrated marketing strategies across all digital channels, • Pioneer new approaches and testing methodologies to drive breakthrough performance, • Lead campaign strategy for high-value, complex accounts with substantial budgets, • Mentor junior team members on strategic thinking and client management Account Leadership & Operational Excellence: • Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards, • Drive accountability across teams to meet critical client deadlines and milestones, • Establish project governance and communication protocols for campaigns & deliverables, • Prioritize competing demands across portfolio of accounts to maximize impact, • Coordinate with internal teams to maintain project timelines and deliverable quality, • 4-6 years of account management experience with proven track record of driving significant client growth, • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels, • Demonstrated experience managing high-value accounts, • Experience presenting to and influencing C-level executives, • Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment, • Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus, • Must be self-motivated, highly organized, and a team player, • Strong attention to detail Essential Skills: • Advanced strategic thinking and business acumen, • Strong analytical skills and data interpretation capabilities, • Exceptional presentation and communication skills, • Leadership experience with ability to influence across all organizational levels, • Deep understanding of performance marketing ecosystem and emerging trends, • Proven track record of driving measurable business results, • WHY DIRECT AGENTSWork-Life Balance, • 4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being, • Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days, • Remote Flexibility: Work from anywhere options based on seniority, • Family Support: Comprehensive paid parental leave and family-friendly policiesComprehensive Benefits, • Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support, • Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs, • Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity, • Modern Tech Setup: MacBook Pro and premium software toolsInnovation & Growth, • AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results, • Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions, • Career Development: Shape your path through mentorship, training programs, and direct access to leadership, • Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovationOutstanding Environment, • Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity, • Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing! Powered by JazzHR 2r0oPhaMCX

Job DescriptionCYBERSECURITY ASSOCIATE (positions available in Boston and New York City) Department: Advisory Working in Client Success The Advisory team is a core group within Drawbridge. As an agile team, Advisory works to provide best-in-class service and support to our clients. As a Cybersecurity Associate, you will assist with maintaining relationships with clients, their IT resources, and associated third parties. You will work to gain an understanding of the Drawbridge business process, engagement deliverables and services, cybersecurity risk management, IT controls, and regulatory standards. In this highly team collaborative role, you will gain valuable hands-on experience, working with many of the world’s most successful asset management firms. The Cybersecurity Associate will report to a Advisory Manager. Our Values • Innovation: As the market leader, Drawbridge draws on its in-depth, collective expertise in its constant effort to innovate both our platform and our approach to service, • Integrity: Our clients and partners lean on us because they know we are trustworthy and honor what we say, • Collaboration: We are here to win, and we only win when we work together across team, • Diversity: We are inclusive. We honor, respect, and appreciate each other’s differences and perspectivesIn this role you will:, • Be a point of contact for Drawbridge clients, • Contribute to success plans, • Assist in the production and delivery of products defined by scope of work within the client’s contractual parameters, • Contribute to post deliverable CSAT, • Review and present Client Risk Assessment results, Vendor Risk Assessment results, • Draft and update Client Cybersecurity Policies, • Participate and/or lead live trainings and/or table-top exercises, as needed, • Collaborate with other Advisors, partner with Account and Relationship Managers and other internal stakeholders to ensure positive client health, • Help to oversee and maintain deliverable lifecycle across multiple Client relationships, • Carry out information gathering and report generation for Cyber Risk Assessments, Policy Development, Training and Phishing, and other Drawbridge products, • Assist Clients with technical information and general assistance with deliverables, • Help to develop and maintain positive Client relationships and a high level of Client satisfaction, • Act as an escalation point for service-related, Client support requests, • Direct and escalate Client concerns or non-service related requests in a timely manner to the appropriate individual(s)You Have, • Bachelor’s Degree, preferably in General Business, IT, Cyber security or similar, • 2-5 Years of Experience, preferably in a customer facing and/or IT support role., • Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint), • Experience with CRM software, including Salesforce Service Cloud, • Solid team spirit, balanced by a healthy sense of autonomy and intuitiveness, • Excellent written and verbal communication skills, • Knowledge of hedge fund, private equity, or venture capital operations/compliance, • CRISC, CISA, CISSP, CIPP, Security +, certifications are a huge plus., • Previous experience conducting risk assessments are a plus., • Competitive compensation package, • Employer Retirement/401(k) plan with company contribution, • Medical, Dental, Vision Coverage, Disability, and Life Insurance, • Health Savings Account (HSA) or Flexible Spending Account (FSA), • Tuition Reimbursement, • Generous Paid Time Off Policy, • Healthy Work/Life Balance, • Phone Reimbursement Perk Base Salary $70,000 - $85,000 Our Hiring Process We want to hire the most qualified individuals. We’ve designed a multi-step selection process that may include interviews and assessments. We render decisions quickly and we’re eager to get to know you. Affirmative Action and Equal Opportunity Employer Drawbridge Partners, LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, non-disqualifying physical or mental disability, protected veteran status, or any other legally protected characteristic, in accordance with applicable law. All employment is decided on the basis of qualifications, merit, and business needs. Powered by JazzHR ijRJB48ZEe

Job Description Hi, we're Oscar. We're hiring a Manager, Provider Data Operations to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role The Manager, Provider Data Operations oversees the operations of their team(s) to provide support to our groups and partners with ensuring the integrity of their provider data. The Manager is responsible for driving strategic initiatives through partnership with key stakeholders within their immediate department, throughout the wider organization, and with external vendors. The Manager is also responsible for team reporting, identifying and correcting areas of improvement, talent development, and ensuring team output is meeting expectations. You will report to the Director, Operations - Provider Ops Strategy & Design. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid Pay Transparency: The base pay for this role is: $88,800 - $116,550 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Utilize frameworks to coach, develop, motivate and collaborate with team members including but not limited to onshore and offshore colleagues., • Owns the success of the departmental performance through consistent monitoring and providing feedback to leaders or individual contributors on the team and driving initiatives focused on ensuring KPI adherence on a daily, weekly and monthly basis, • Ensure appropriate escalation procedures are in place and adhered to in order to reduce customer friction, • Take a proactive, forward-thinking and data-driven approach to identify concerns, inefficiencies, and operational improvement initiatives throughout provider data operations that drive desired cultural and operational outcomes and improve customer experience, • Collaboratively works with all relevant internal and external stakeholder groups and vendors to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Creates, maintains, analyzes, and communicates reporting on assigned teams KPIs, tracking monthly and quarterly to meet departmental objectives, • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • 4+ years of experience leading and developing a team within a healthcare production service-based environment or contact center in healthcare, • 3+ years experience working with teams in multiple locations and within multiple disciplines, • 3+ years experience implementing operational excellence as a manager, • 3+ years experience using data to drive decision making, • 2+ years applying Lean Six Sigma practices or Green Belt Certified, • Experience with Provider Data Operations Bonus Points, • Bachelor's degree, • Advanced Google Suite or Microsoft Office capabilities At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to school districts nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. Why is this role important? The Success Coordinator holds a pivotal role within Presence by recognizing and performing all value-added tasks of the Success Coordination team, leading and uniting efforts across the team to ensure optimal student referral processing and efficient service delivery. This position is instrumental towards the Presence mission of empowering everyone who serves children with diverse needs by enabling providers to deliver invaluable services to students nationwide, ensuring fidelity, scalability, and meticulous execution of referral management with a profound commitment to students being served quickly and thoroughly throughout the IEP and service lifecycle. What will you do at Presence? • High-Volume Student Referral Management: Implement and oversee timely administrative student referral management tasks. Monitor student referral efficiencies to ensure students within these accounts are promptly assigned, moved to in-process (therapy), or completed (assessments)., • Student Referral Processing: Support matching of students according to school schedules. Process, complete, cancel, or delete student services as needed, and escalate issues when necessary., • Collaboration: Collaborate with Customer and Clinical Success teams to address administrative concerns or questions about student referrals for high-volume accounts. Assist these teams with onboarding customers and ensuring thorough documentation of program implementation and service coordination practices., • Caseload Management: Under the guidance of Clinical Success, receive, input, and verify caseload details. Confirm alignment with contractual agreements., • Resource Organization: Support organizing and maintaining Organizational Handbooks and district-specific resources., • Experience: 1-2 years in a professional administrative role or similar, with experience managing high-value accounts preferred., • Communication Skills: Exceptional written and verbal communication skills demonstrated through email, conference calls, internal meetings, client visits, and presentations., • Education or Healthcare Industry Experience: Previous experience in the education or healthcare industry is highly desirable., • Problem-Solving Skills: Strong problem-solving skills and awareness of escalation protocols., • Task Management: Ability to balance various daily tasks and strategically adjust priorities., • Technical Proficiency: Experience with Salesforce or a similar CRM, G-Suite, Mac, and Microsoft Excel., • Data Management: Proficiency in data management and using reports for key metrics and accountability monitoring., • Passion: A genuine passion for helping schools and students with special needs., • Self-Motivation: Strong self-motivation and an entrepreneurial mindset dedicated to growing services and client base., • Flexibility and Adaptability: Quickly adjusting to changing conditions while maintaining high-performance standards., • Communication: Ability to communicate professionally via phone and email., • Organizational Skills: Excellent organizational skills., • Problem-Solving: Great collaborative and independent problem-solving skills., • Comprehensive Medical Coverage includes Dental and Vision, • Accrued PTO of 120 hours annually, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D., and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. Base Salary of $19.25 per hour. This is a non-exempt hourly position. Where is this position located? • Presence is headquartered in New York City, with our clients in the U.S., • This position will report directly to the Success Manager, • All employees are committed to being available and on camera for our Core Working Hours, from noon to 5 pm EST M-F. Pacific Standard Time hours preferred.

Job DescriptionAmalgamated Bank is seeking an enthusiastic Branch Administrative Support Manager. Reporting to the Branch Sales & Service Manager, the Branch Administrative Support Manager (BASM) manages all operational, audit, and training activities of a branch. Responsible for the overall success of the branch operating model, including staff training, audit compliance, updating/revising branch policy and procedures, operational integrity of the branches, transactions/operations, servicing, and special projects related to the branch and Online Branch channels. The BASM ensures all branches have sound operations, meeting audit, compliance, and regulatory expectations. The BASM oversees onboarding and training for all branch employees. Consistently meets with internal departments to review overall bank policies and procedures By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Ensures operational requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets., • Takes ownership of complex account servicing and error resolution issues, including those escalated by other Retail Staff. Works with the Retail Sales and Service Manager to provide coaching and guidance to improve and reduce future problem resolution/escalations., • Provides training to branch new hires and ongoing training for updates on systems, procedures, policies to existing branch staff. This includes, but is not limited to Horizon platform, consumer online banking platform, commercial online banking platform, and new account origination. Training can be conducted in our Headquarters, or virtually via MS Teams, • Updates Training Materials and Creating Job Aids for branch staff, • Updates and revises retail branch policies and procedures as needed and provides updates to existing programs or product features., • Assess, suggest, and implement new procedures, workflow processes, or systems to increase operational efficiency, • Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies., • Maintains internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Ensures branches operate within regulatory and compliance expectations and pass all branch audits, • Manage operational risk for the retail network by following policies, guidelines, and regulations, • Create a strong workforce by developing individuals in the banking operations team, • Oversee the processing of loans, deposits, and other banking activities to ensure accuracy and accountability, • Oversee implementation of bank operations projects to ensure alignment with expectations and strategic initiatives, • Engage with Audit, Regulators, Community, • Work and collaborate with other business lines to include Operations, Amalgamated Investment Services team, Electronic Banking, Call Center and Loan Servicing, • Makes decision on branch closings and liaises with compliance/legal departments to notify regulators of such actions, • Liaises with 3rd party vendors for any product, service, or operational enhancements/issues related to branch operations, • Reviews branch monthly self-audits, • Conducts Branch Quarterly Inspection, • Monitors and ensures Timely Research and Remediation of Chase Open items , Fed open items and Suspense GL, • Conducts Daily Review of all operational items for Branches with 3 or less staff, • Monitors Daily processing of teller work in Imagecentre and ensures work is decisioned and closed for BOSS processing overnight, • Provides first line escalation for Branch Support for immediate System issues. Constraints may require opening ticket with FIS, • Provides BOT Operations and Product support for Horizon XE updates to test releases, • Provides BOT Operations support to address Branch issues needing resolution such as operational errors, • Provides Finance Support with Unposted GL pertaining to branch entries, • Monitors Branch requests from call center and other internal areas emails to ensure response and completion, • Monitors AB internal mailbox ensuring items are processed and decisioned, • Monitors New Accounts Report, Maintenance Report, and IRA Issue Report to ensure remediation, • Monitors San Francisco ATM proof and Loading, • Monitors Payments One and Vision4 for ATM outages, • Creates and maintains Share Point maintenance for Branch Share point sites, • Other duties as required Knowledge, Skills and Experience Requirements: • This position reports to the Branch Sales & Service Manager and has a sound working knowledge of the overall operations of the branch., • Education and Experience Required:, • Bachelor’s degree; or in lieu of degree, a minimum of four (4) years of relevant professional experience., • At least three (3) years of proven sales experience, • Minimum of two (2) years’ managerial experience or demonstrated leadership abilities., • Demonstrated strong knowledge of business banking products and services, with proven expertise in client relationship management., • Strong financial services product knowledge preferred., • Proficiency in common PC software, including Microsoft Office applications (Word for word processing and Excel for spreadsheets)., • Experience using the internet for business applications, and proficiency with email platforms., • Excellent communication and interpersonal skills, with the ability to interact professionally with personnel at all levels and with business partners across the organization. Our job titles may span more than one career level. The starting base salary for this role is between $110,000.00 – $125,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full Time (Spanish/English) Bilingual Case Manager for our Mobile Response and Stabilization Services Program located in Jersey City, NJ. REQUIREMENTS • Bachelor Degree in social work or a related field, • Bilingual fluency in English and Spanish ANNUAL SALARY AVAILABLE: • $43,500 - $46,500 DUTIES AND ABILITIES • Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs. PROGRAM DETAILS • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. bd5NOTI9Qh

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful completion of all client projects. The team coordinates efforts between internal resources and clients in support of custom risk adjustment projects and reports on project status to all stakeholders. Datavant's Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful client retention and project success. You will: • Lead the Datavant relationship with the client ensuring that they receive the best possible result delivery, service and support., • Manage coordination, tracking and reporting of all things related to client projects., • Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams., • Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.)., • Own client operations project management processes, tools, reference materials and cross functional usage., • Monitor project status and success throughout the entire project lifecycle., • Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders., • Prepare final reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team., • Identify, define and execute process improvements in line with department needs and organizational goals., • 3+ years project management experience, • Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level, • BS degree in business, technology or related field preferred, • Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems, • Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful, • Strong bias for action and collaboration and well developed sense of urgency, • Strong curiosity and ability to correlate data from many sources, • Professional and respectful demeanor in a relaxed work environment, • Detail oriented, self‐starter with proven track record of execution and results, • Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment, • Advanced presentation skills; comfortable presenting to multiple audiences, • Ability to establish rapport with multiple client stakeholders, • Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes., • Demonstrated ability to conceptualize, manage and prioritize multiple projects #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$108,000—$135,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As an Account Manager at Maven, you will: • Manage day-to-day relationships and operations across lines of business., • Monitor and report on partnership KPIs—enrollments, clinical outcomes, satisfaction., • Collaborate with Analytics to produce performance reports and translate insights for the Payer and the Product Team., • Work with cross-functional teams to identify trends and drive performance optimization., • Partner with Marketing and Client Success to design and launch targeted engagement campaigns., • Influence product roadmap priorities through partner feedback., • Serve as primary point of contact for issue escalation and resolution, collaborating with Client Delivery and CS to address challenges., • Actively monitor and track forecasting, enrollments and revenue recognition with Finance, RevOps and Client Success to achieve targets and/or escalate as needed., • Proven ability to build and maintain strong partner relationships, fostering trust and alignment across complex organizations., • Track record of anticipating challenges and driving swift, creative solutions that ensure program success., • Demonstrated attention to detail, ensuring accurate execution, follow-through, and delivery on partner commitments., • Experience thriving in cross-functional environments, collaborating with marketing, product, analytics, and client success teams to achieve shared goals. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .