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Event server jobs in New York, New YorkCreate job alerts

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  • Server
    Server
    19 days ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Server Job Responsibilities: Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude. Prepares the dining rooms, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars. Responds to additional patron requirements by inquiring of needs and observing dining process. Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs. Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return. Server Qualifications / Skills: General Math Skills Verbal Communication Customer Service Resolving Conflict Teamwork Energy Level Thoroughness Professionalism

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  • Floor Captain
    Floor Captain
    29 days ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Greeting and welcoming guests when they enter, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Attention to detail, • Multitasking

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