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  • Server
    Server
    2 days ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Server Job Responsibilities: Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude. Prepares the dining rooms, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars. Responds to additional patron requirements by inquiring of needs and observing dining process. Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs. Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return. Server Qualifications / Skills: General Math Skills Verbal Communication Customer Service Resolving Conflict Teamwork Energy Level Thoroughness Professionalism

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  • Floor Captain
    Floor Captain
    11 days ago
    Full-time
    Manhattan, New York

    Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Greeting and welcoming guests when they enter, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Attention to detail, • Multitasking

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  • Sommelier
    Sommelier
    1 month ago
    $35–$45 hourly
    Full-time
    Manhattan, New York

    At Togyushi, culinary excellence is matched by a vibrant and supportive work environment. Specializing in Progressive Japanese Cuisine with a focus on premium Japanese Wagyu, we take pride in crafting courses that highlight locally sourced ingredients and the highest-quality beef. Our approach blends time-honored techniques with modern innovation, offering guests a refined and intimate dining experience. We cultivate a collaborative and inclusive workplace where every team member is respected and empowered. At Togyushi, staff enjoy meaningful opportunities for growth, a culture of mutual support, and the chance to work alongside a passionate, skilled team. If you are passionate about food, hospitality, and the artistry of omakase, we would love to hear from you. Role Overview: The Sommelier / Server plays a dual role in delivering a refined and seamless dining experience at Togyushi. This position combines expert beverage knowledge with attentive tableside service. The Sommelier / Server is responsible for guiding guests through curated wine, sake, and beverage pairings, while also executing high-level service throughout the omakase or bistro experience. This role requires a deep understanding of both hospitality and technical service, balancing precision, storytelling, and guest intuition. Working closely with the culinary team, the Sommelier / Server ensures every pairing complements the progression of the menu while maintaining Michelin-level standards of elegance and professionalism. Primary Responsibilities • Act as both beverage lead and primary server, ensuring each guest receives an exceptional, personalized experience., • Curate and maintain the wine, sake, and spirits list with management and culinary teams, ensuring balance, quality, and seasonality., • Execute beverage service with precision — presenting bottles, performing correct pours, and describing tasting notes, regions, and pairings., • Guide guests through pairing options, upsell premium selections, and anticipate beverage needs throughout the meal., • Support full-service duties: taking orders, coordinating timing with the kitchen, delivering courses, clearing plates, refilling drinks, and ensuring table readiness., • Conduct daily pre-service tastings and briefings to educate and align staff on new pairings or beverage offerings., • Manage inventory, ordering, and proper cellar organization for wines, sakes, and spirits., • Collaborate with the culinary team to develop seasonal beverage pairings tailored to Togyushi’s wagyu-focused omakase and bistro menus., • Maintain Michelin-level service standards for presentation, communication, and guest interaction., • Minimum 3–5 years of fine dining experience, with at least 1 year in a Michelin-starred or equivalent restaurant., • Certified Sommelier (Court of Master Sommeliers, WSET Level 2+ or Sake Service Institute) strongly preferred., • Deep knowledge of global wines, Japanese sakes, and spirits, with the ability to pair effectively with wagyu and seasonal Japanese cuisine., • Exceptional communication, poise, and attention to detail., • Strong multitasking ability, capable of providing full table service while managing beverage presentations., • Professional, composed, and guest-oriented under pressure., • Passion for hospitality and continuous learning in both food and beverage.

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