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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    7 days ago
    Full-time
    Manhattan, New York

    Assistant General Manager – SoHo About the role Guizio is hiring a full-time Assistant General Manager for our SoHo store. You will partner with the General Manager to run the store day to day: driving sales, leading and developing the team, and delivering an elevated client experience that reflects the brand. You will step in as the senior leader on the floor when the GM is out, and own key areas of operations, visual standards and clienteling. • Location: SoHo, New York, NY (on-site), • Schedule: Full-time, including weekends, holidays and some evenings, • Reports to: General Manager Key responsibilities Sales and client experience • Drive the store toward daily, weekly and monthly sales targets; track KPIs such as conversion, average transaction value and units per transaction, • Model and coach a high-touch selling approach on the floor, • Build and grow a client book through clienteling, appointments, follow-ups and personal styling, • Resolve escalated client issues, returns and exchanges with care and good judgment Team leadership • Lead the team on the floor, run morning huddles and set daily goals, • Recruit, onboard and train sales associates with the GM, • Give regular feedback, support performance reviews and develop future leaders, • Build weekly schedules that match coverage to traffic and stay within payroll budget Operations • Open and close the store, including cash handling, POS reconciliation and security procedures, • Oversee receiving, stock replenishment, transfers and inventory counts; keep shrink low, • Maintain stockroom organization and accurate inventory in our systems, • Support omnichannel services such as ship-from-store, online order pickup and returns, • Uphold company policies, loss prevention practices and health and safety standards Visual and brand standards • Execute visual merchandising directives and floor sets on schedule, • Keep the store, fitting rooms and windows looking polished and on-brand at all times, • Share product feedback and client insights with the GM and home office Store leadership • Act as manager on duty and lead the store when the GM is out, • Represent the store at in-store events, launches and community partnerships Qualifications • 3+ years of retail experience, including 1–2 years in a supervisory or assistant manager role, ideally in fashion, luxury or contemporary apparel, • Proven track record of meeting or beating sales goals, • Experience hiring, training and coaching a sales team, • Strong clienteling skills and a genuine passion for fashion and service, • Working knowledge of store operations: POS systems (e.g., Shopify POS), inventory management, cash handling and scheduling, • Clear communicator who stays calm and organized in a fast-paced, high-traffic environment, • Comfortable with retail metrics and using data to guide decisions, • Open availability, including weekends, holidays and evenings, • Able to stand for long periods, climb ladders and lift up to 30 lbs What we offer • Compensation: $75,000 per year, plus a 20% bonus after one year of employment, • Health, dental and vision insurance, • Paid time off and paid sick leave, • Generous employee discount, • Commuter benefits, • Growth and development opportunities with a fast-growing New York brand Guizio is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.

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  • Senior Manager of Marketing
    Senior Manager of Marketing
    2 months ago
    $80000 yearly
    Full-time
    Flushing, Queens

    Position: Senior Manager of Marketing Department: External Affairs Reports to: Chief External Affairs Officer Direct reports: Marketing Assistant and freelance Graphic Designer Hours: Full-time, five days a week (40 hours), with at least 3 days onsite The Senior Manager of Marketing, reporting to the Chief External Affairs Officer, oversees event marketing, executes program and institutional awareness campaigns, and manages branding consistency. They work closely with the External Affairs team and FTH program leads to optimize revenue, attendance, and impact. This position requires impeccable attention to detail, superb time management while multitasking, innovative and creative ideas, and strong interpersonal skills. RESPONSIBILITIES • Alongside the CEAO, build and implement a multi-channel (print and digital) marketing plan for FTH’s presenting programming, arts services, arts education, and overall institutional awareness/branding. • Manage the end-to-end delivery of all marketing campaigns, including messaging, content creation, timing, targeting, and multi-language translations. • Manage the Marketing Assistant, including the implementation of goals, deadlines, and tracking of workflow. • Manage FTH’s strategy for ticket sales, including quarterly goals with a focus on increased Box Office revenue. • Ensure all FTH marketing collateral content is consistent across the board, including rollout timing, design/layout, information, and branding. • Collaborate with designers, partners, and internal staff to produce collateral as needed, including web, social media, eblasts, flyers, postcards, posters, and ads, and ensure consistently in all channels and departments. • Write and oversee FTH’s eblasts, website, and social media content., • Manage marketing calendar and work with External Affairs team to ensure alignment across all efforts. • Work with Senior Manager of Development & Community Engagement and Patron Services Manager on audience development, including strategies to turn community partnerships and neighbors into repeat ticket buyers and donors. • Meet with FTH program leads and outside artists/contractors to acquire details on artists and events and leverage assets to optimize program attendance. • Work with Senior Manager of Development & Community Engagement to market development efforts, including two large appeals annually. • Work in partnership with Director of Production to optimize FTH’s digital presence and activities, including, but not limited to: creative, website, content creation (video, photo, and post copy) for social and digital channels, email and digital ad campaigns with the goal of increasing online engagement, driving new and return audiences for free and ticketed live streaming and pre-recorded events. • Recommend appropriate event ticket pricing and discount adjustments resulting from sales analysis and field-wide data. • Where required, negotiate, purchase and design online and print ad placements, as well as execution of media sponsorships and promotional partnerships. • Collaborate with FTH’s communications agency partner as needed., • Hire and work with photographers and/or videographers as needed., • Respond to media inquiries to generate ongoing positive media coverage with mainstream and multi-ethnic media outlets. • Manage marketing related expenses., • Prepare and share marketing best practices, updates, and research data with the External Affairs team as needed. • Embrace other data analytics and financial accountability responsibilities as needed. QUALIFICATIONS • Minimum 3 years of management experience in the field of marketing; nonprofit and/or arts strongly preferred. • Experience with the following platforms (or similar platforms, indicating the ability to learn these): Asana for cross-channel marketing calendar management; Sprout Social for scheduling social media content; Constant Contact for email marketing; and platforms/programs including Canva, iMovie, and Adobe Creative Suite for the creation of static and video assets. • Experience with website CMS and CRM is strongly preferred as well as competency with Microsoft Office. • Experience working with media relations and external partners., • Excellent sense of design and impeccable attention to detail., • Passion for the arts and artists; knowledge of Queens and NYC cultural sectors strongly preferred. • Experience working with immigrant communities is a plus. FTH is an Equal Opportunity Employer: FTH provides equal access and equal opportunity in employment and services and does not discriminate on the basis of race, color, religion, ancestry, national origin, sex, pregnancy, age, disability, marital status, familial status, sexual orientation, or physical ability.

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