Shift Manager - Platt Park Location
22 days ago
Denver
Job DescriptionSalary: $24.50 per hour ($16.50 per hour + $8.00/hr average in tips). 50% employer-paid health benefits and 401K with 4% employer match for hourly employees who average over 30 hours per week. We provide paid sick leave as required by the HFWA. Become a Sweet Cow Shift Lead! Love ice cream and leading a team? Sweet Cow is looking for friendly, high-energy Shift Leads who can keep things fun, organized, and running smoothly. If youre a natural leader who thrives in a fast-paced environment and knows how to inspire a crew, this role is for you! Our mission is simple: Make the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops on the planet. We value community, kindness, contribution, and growth. Whether you're building a career or stepping into leadership for the first time, Sweet Cow is the perfect place to grow with an amazing team. Why Youll Love It Here: Sweet Leadership Lead amazing teams and keep the good vibes going! Sweet Shop Energy Fast-paced, people-focused, and never boring Sweet Perks FREE ice cream every shift + discounts for friends & fam Sweet Growth Expand your leadership skills & grow with the company What Youll Do: Lead your shift coach, support, and inspire your team as we scoop, serve & engage with customers Keep the shop on point delegate to uphold our standards for cleanliness, organization, and efficiency Be a team coach lead by example, and maintain positive momentum Oversee transactions ensure smooth, accurate POS and cash handling Be the vibe create and foster a fun, memorable experience for customers and crew Problem-solve and communicate support your team and solve real-time issues Open and close the shop take responsibility for key daily operations Your Contribution and Responsibilities: Focus on Customers and Community • Provide consistent, positive, and engaging customer experiences, • Foster and uphold a customer-centric shop culture, • Utilize and oversee established systems, tools, and procedures to uphold standards, • Contribute to a culture of accountability, purpose, and pride during the shift, • Delegate tasks based on customer flow and necessary action items, • Ensure effective execution of daily operations, • Thrive in a fast-paced environment with a positive attitude, • Demonstrate excellence across all areas of shop operations, • Utilize open and direct communication, • Communicate clear and detailed shop and team needs to the shop leadership team, • Engage, connect, coach, and lead the shift with clarity, positivity, and kindness Assistant and General Manager build and grow strong shop teams and community relationships What We Need from You: Can work at least 3 shifts per week (15+ hrs) Open availability. We need team members with flexible availability. Regardless of how many shifts you want to work, your availability must include: 4 daytime shifts (open-4 pm) Mon-Fri OR 2+ closing shifts Mon-Thu, 2+ closing shifts Fri-Sun, and 1+ daytime shifts Sat-Sun Able to lift up to 50 lbs & stand for the full shift 18+ years old Commitment to schedule adherence, continued training, and growth Have at least six months of experience delegating and/or coordinating the tasks of two or more employees Have at least six (6) months of experience in a related service industry Compensation: $24.50 per hour ($16.50 per hour + $8.00/hr average in tips) Perks & Benefits: Free ice cream every shift plus off-duty discounts Making peoples day, every day Discounted employee merch store 50% employer-paid health insurance for qualifying employees Dental and Vision plans available (employee-paid) Paid sick leave as outlined in HFWA 401K with a 4% match Ready to join the sweetest team in town? Apply now & lets make some magic! Applications accepted on an ongoing basis.