Aventura
Job Description Job Overview: We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining a positive work environment. If you have a passion for the food service industry and possess strong leadership skills, we would love to hear from you. Responsibilities: • Manage and supervise the shift operations, including opening and closing procedures, • Ensure exceptional customer service by greeting and assisting customers in a friendly and professional manner, • Train and mentor team members on company policies, procedures, and standards, • Handle cash transactions accurately and responsibly, • Prepare and serve food and beverages according to established recipes and quality standards, • Maintain cleanliness and organization of the restaurant, including dining area, kitchen, and restrooms, • Monitor inventory levels and place orders as needed, • Conduct interviews and assist in the hiring process of new team members, • Resolve customer complaints or issues in a timely and satisfactory manner Skills: • Previous experience in shift management or supervisory role within the food service industry, • Strong cash handling skills with attention to detail, • Knowledge of coffee preparation techniques is a plus, • Ability to multitask in a fast-paced environment while maintaining composure, • Excellent communication and interpersonal skills, • Proficient in food service management, including food preparation, safety, and sanitation guidelines, • Familiarity with bartending techniques is preferred We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about delivering exceptional customer service, leading a team, and working in a dynamic restaurant environment, we encourage you to apply for the position of Shift Leader. Job Type: Full-time Salary: $13.00 per hour Expected hours: No less than 40 per week Benefits: • Employee discount, • Flexible schedule, • Paid training Experience level: • 1 year Shift: • 8 hour shift, • Day shift, • Evening shift, • Morning shift, • Night shift Weekly day range: • Every weekend, • Monday to Friday Ability to commute/relocate: • Miami, FL 33180: Reliably commute or planning to relocate before starting work (Required) Education: • High school or equivalent (Required) Experience: • Customer service: 1 year (Required) Language: • Spanish (Preferred) License/Certification: • Food Handler Certification (Preferred) Shift availability: • Day Shift (Required), • Night Shift (Required) Work Location: In person