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The Retail Associate is responsible for providing exceptional customer service, driving sales, and ensuring a pleasant shopping environment. This role involves assisting customers with their purchases, managing inventory, and maintaining store cleanliness and organization. Key Responsibilities: Customer Service: - Greet customers as they enter the store and provide a friendly and welcoming atmosphere. - Assist customers with product inquiries, selection, and purchases. - Handle customer complaints and returns in a professional and courteous manner. - Provide product recommendations and upsell items when appropriate. Sales: - Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. - Achieve and exceed sales targets and performance goals. - Participate in promotional activities and sales events. Store Maintenance: - Ensure that the sales floor is clean, organized, and visually appealing. - Restock shelves and maintain inventory levels. - Assist with receiving and unpacking merchandise deliveries. - Conduct regular inventory checks and report discrepancies to the management team. Team Collaboration: - Work closely with other team members to ensure a cohesive and efficient store operation. - Participate in team meetings and training sessions. - Support new team members with training and guidance. Operational Tasks: - Operate cash registers, handle money, and complete daily cash reconciliations. - Follow all store policies and procedures, including those related to security and safety. - Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Qualifications: - High school diploma or equivalent. - Driver’s License - Previous experience in retail or customer service is preferred but not required. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Basic math skills and proficiency in using POS systems. - Ability to work in a fast-paced environment and handle stressful situations. - Self-motivated with a strong work ethic and willingness to learn. - Reliable and punctual with a commitment to meeting deadlines. - Positive attitude and willingness to take on new challenges. - Ability to follow instructions and work independently with minimal supervision.
We’re looking for an enthusiastic and dependable Cashier to join our team at Brooklyn Chckn & Lbstr. As the face of our fast-casual restaurant, you will provide top-notch customer service, handle transactions efficiently, and help create a welcoming dining experience for our guests. If you’re friendly, reliable, and enjoy a fast-paced work environment, we’d love to hear from you! Key Responsibilities: • Greet and Interact with Guests: Welcome customers with a friendly attitude, answer questions about the menu, and provide guidance on ordering options. • Accurate Cash Handling: Process orders and payments (cash, credit, and digital payments) accurately and efficiently, ensuring every transaction is recorded correctly. • Order Management: Communicate orders clearly to kitchen staff and manage orders to ensure accuracy and timeliness. • Customer Service: Resolve guest inquiries or issues with a positive attitude and escalate to management when needed. • Maintain Cleanliness: Keep the front counter, beverage stations, and dining areas clean, organized, and stocked. • Follow Health & Safety Standards: Comply with all food safety, sanitation, and hygiene requirements. • Assist with Additional Tasks: Support other team members during busy periods with tasks such as food prep, stocking supplies, or clearing tables as needed. Qualifications: • Previous Experience: Experience in a customer-facing role, preferably in food service, is a plus but not required. • Strong Communication Skills: Ability to interact positively with guests and team members. • Math & Cash Handling Skills: Basic math skills for handling money and processing payments accurately. • Dependability: Reliable and punctual with a strong work ethic. • Ability to Work in a Fast-Paced Environment: Comfort with working on your feet and multitasking during peak hours. • Team Player: Willingness to help others and contribute to a positive team environment. Why Join Us? • Competitive Pay • Flexible Scheduling Options • Employee Discounts on Meals • Opportunities for Growth and Advancement • Supportive and Fun Work Environment