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Overview VNS Health Behavioral Health Supervisor provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. What We Provide • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays – confirm days off based on employee type- see reference guide, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Provides clinical supervision and direction to social work/ behavioral health team members and assumes responsibility for overall program functions in the Program Managers absence., • Organizes various program components for the appropriate utilization and management of staff including triage and case management procedures, staff scheduling, referrals, outreach efforts, evaluations and liaison activities., • Participates in quality assurance activities and ensures compliance with regulatory and contractual requirements., • Screens referrals., • Performs psychosocial evaluation and assessment of mental health service needs and emergency social service needs of identified patients and their families through professional knowledge, skills of observation and interviewing., • Develops and implements short-term service plans for patients, in conjunction with other members of the team., • Provides crisis intervention services to mentally ill individuals whose circumstances and condition require rapid intervention., • Provides supportive counseling, case management and appropriate referrals for ongoing treatment, • Prepares case histories and prepares and maintains case records, in accordance with the program’s record keeping protocols., • Encourages service resistant clients to accept mental health services through intervention with clients and/or family members and friends concerned with the client's welfare., • Participates in interdisciplinary team meetings, rounds and/or case conferences of the program., • Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers,., • Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care., • Liaison with, and consultation to, community agencies., • Provides outreach services to mentally ill individuals referred to the program who are experiencing, or are a t risk of, an acute psychosocial crisis and require mental health intervention in their home or community., • Serves as resource person to the program and other components of the Agency, when requested, pertaining to social services available to patients and establishes a file of community referral sources., • Participates with the program and other appropriate Agency staff in the development and implementation of in-service training and education., • Assists and collaborates with the Program Coordinator/ Program Manager in the overall functioning of the team., • Assumes Program Coordinator’s/ Program Manager’s responsibilities in his/her absence, as requested., • Participates in community programs, education and advocacy, as requested., • Contributes to the formulation of clinical and administrative policies and procedures and the preparation on of policy and procedure manuals, as required., • articipates in special projects and performs other duties as assigned. About the Program Home Based Crisis Intervention (HBCI) The Home Based Crisis Intervention (HBCI) program provides intensive, short-term crisis intervention and family support services to children and adolescents at risk of out-of-home placement. Why Join This Program: Help keep families together by delivering intensive support that promotes stability and resilience. Qualifications Licenses and Certifications: Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State required Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview VNS Health Behavioral Health Supervisor provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. What We Provide • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays – confirm days off based on employee type- see reference guide, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Provides clinical supervision and direction to social work/ behavioral health team members and assumes responsibility for overall program functions in the Program Managers absence., • Organizes various program components for the appropriate utilization and management of staff including triage and case management procedures, staff scheduling, referrals, outreach efforts, evaluations and liaison activities., • Participates in quality assurance activities and ensures compliance with regulatory and contractual requirements., • Screens referrals., • Performs psychosocial evaluation and assessment of mental health service needs and emergency social service needs of identified patients and their families through professional knowledge, skills of observation and interviewing., • Develops and implements short-term service plans for patients, in conjunction with other members of the team., • Provides crisis intervention services to mentally ill individuals whose circumstances and condition require rapid intervention., • Provides supportive counseling, case management and appropriate referrals for ongoing treatment, • Prepares case histories and prepares and maintains case records, in accordance with the program’s record keeping protocols., • Encourages service resistant clients to accept mental health services through intervention with clients and/or family members and friends concerned with the client's welfare., • Participates in interdisciplinary team meetings, rounds and/or case conferences of the program., • Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers,., • Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care., • Liaison with, and consultation to, community agencies., • Provides outreach services to mentally ill individuals referred to the program who are experiencing, or are a t risk of, an acute psychosocial crisis and require mental health intervention in their home or community., • Serves as resource person to the program and other components of the Agency, when requested, pertaining to social services available to patients and establishes a file of community referral sources., • Participates with the program and other appropriate Agency staff in the development and implementation of in-service training and education., • Assists and collaborates with the Program Coordinator/ Program Manager in the overall functioning of the team., • Assumes Program Coordinator’s/ Program Manager’s responsibilities in his/her absence, as requested., • Participates in community programs, education and advocacy, as requested., • Contributes to the formulation of clinical and administrative policies and procedures and the preparation on of policy and procedure manuals, as required., • articipates in special projects and performs other duties as assigned. About the Program Why Join This Program: Help keep families together by delivering intensive support that promotes stability and resilience. Qualifications Licenses and Certifications: Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State requiredNational Provider Identifier (NPI) number required or must be obtained upon hire. Management will provide assistance with the NPI application process required Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job Title: Vice President, Supportive Housing Reports to: Chief Program Officer Status: Full-time Classification: Exempt Job Location: Multi-Site (Manhattan) Work Schedule: Mon – Fri; 9 am to 5 pm; Hours may vary and include on-call responsibilities. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Objective Lantern Community Services is seeking a Vice President to oversee a portfolio of Supportive Housing sites. Responsibilities include supervision of Program Directors and the overall support of site staff to ensure best practices in social service delivery to tenants, while ensuring contract compliance with funders. The Vice President supports each site in collaboration with property management to ensure proper maintenance, and partners with the leasing and compliance teams on property administration efforts. The Vice President utilizes clinical and management experience to assist with the development and implementation of staff training activities, reports to the Chief Program Officer, and serves as an active member of the Senior Management Team and Lantern's trusted leadership team. Program Management • Manage and oversee assigned supportive housing programs, including active participation in planning, implementation, and evaluation., • Lead the development, implementation, and management of all program, contract, and organizational dashboards and deliverables., • Through supervision, coaching, and development, ensure that Program Directors execute a client-centered, harm reduction approach in site leadership., • Promote and champion creative programming and engagement strategies across assigned sites., • Manage the reporting of serious incidents to the Executive Team and Incident Review Committee (IRC), as necessary. Contract Management • Ensure programs deliver services in compliance with audit standards, approved scopes of work, and within approved budgets., • Maintain contract budgets in collaboration with Program Directors; work closely with the fiscal team to review and adjust budgets monthly and as needed., • Provide active management of building budgets in conjunction with Program Directors to ensure spending is on track., • Oversee program monitoring, auditing, and compliance review of contract concerns or violations., • Develop and implement review tools and reporting mechanisms to ensure program compliance., • Assist with internal system-wide periodic compliance reviews in response to internal or external requests., • Work with the Executive Team to exercise proper oversight of relevant contracts, including expiration dates, outcomes, expectations, and funder correspondence., • Participate in periodic, systematic reviews of program manuals and updates in alignment with the organization's changing needs and evaluative or accrediting body standards. Policies and Procedures Management • Serve as a critical Senior Team member to ensure all policies and procedures capture a complete view of activities and processes within and across the organization., • Monitor programmatic changes and suggest updates to policies and procedures to reflect operational changes., • Educate program staff on the format and content required for effective policy and procedure development., • Ensure staff meet all regulatory requirements and comply with best practices, professional standards, and internal policies and procedures. Staff Training and Development • Work closely with Executive Staff to coordinate staff development and training opportunities at sites, including overseeing annual scheduling and maintaining an annual training budget., • Serve as a member of the Training Committee; assist in the analysis of training needs and collaborate to develop new or improve existing training programs., • Ensure staff compliance with all Lantern human resources policies, completion of orientation for new hires, and assist Program Directors with performance management in conjunction with Senior Counsel and the Human Resources department. Compliance and Quality Assurance • Working closely with the Compliance and Quality Assurance teams, support and supervise assigned sites in maintaining compliance with funder and program requirements., • Monitor and ensure programs meet goals, benchmarks, and staffing patterns., • Utilize data to maintain and improve program quality, while developing and empowering site-based leadership to do the same. Required Education and Experience • LMSW/LCSW from an accredited school is required; SIFI is preferred, and/or willingness to pursue SIFI., • Minimum of 12 years of progressively responsible supportive housing experience in NYC, with at least 5+ years in a Program Director capacity in a supportive housing setting – managing government-agency contracts with DOHMH, OMH, HASA, HRA, etc., • Demonstrated experience in program supervision, clinical oversight, outcome measurement, and fiscal management., • Demonstrated expertise and success in developing and monitoring programmatic work and creating metrics to measure outcomes., • Experience managing relationships with property management partners., • Excellent writing and people skills, with an ability to partner with a dynamic leadership team., • Personal qualities of integrity, credibility, and commitment to the mission of Lantern Community Services., • Flexible and able to multitask – can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems., • Experience working with evidence-based models, specifically Motivational Interviewing, preferred., • Must adhere to person-centered, harm reduction models. Preferred Experience • Experience working with families, young adults aging out of foster care, as well as single adults, is highly desired., • Experience working as part of, or managing, a multi-disciplinary team (including primary health and psychiatric providers) is highly desired., • Experience as a Case Manager in supportive housing, intensive case management, etc., prior to obtaining supervisory roles., • Experience working with those with chronic health and mental health concerns and substance use, as well as those who have experienced chronic homelessness, is preferred. Work Environment: This position operates in both office and field settings. The role requires frequent travel to supportive housing sites and other locations throughout New York City as needed. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job DescriptionDescription: About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: The case aid will support the EFFC Programs to support families reunifying with their children. Duties and Responsibilities: • Assist in supporting CP Team., • Assist in planning and executing EFFC events., • Manages mail and correspondence including family planning letters, filing & calendars., • Manages and organizes case records for the unit – this includes creating new case records, closing old case records. Develop and maintain a filing system., • Assist in the preparation of regularly scheduled reports. Documenting all services appropriately., • Serve as point person for organizing all the department’s large mailings., • Participate in scheduled staff meetings and staff training., • Arranging, transporting and supervising visitations between the children placed in out of home care, their parents, siblings and/or significant others to promote a continued relationship., • Coaching families in communication to foster positive family relations., • Providing education for parents on how to access emergency assistance, supports, and community resources., • Assisting families with goal setting, planning and other activities related to home management tasks., • Schedule and confirm visiting schedule with birth parents and foster parents in accordance with the visitation plan., • Provide supervision for visits with approval of program manager., • Work creatively to solve scheduling conflicts and facilitate visitation by providing transportation and childcare, suggesting alternate sites for family time to occur, and providing weekend supervision of visits (with supervisory approval)., • Attend all internal and external trainings and meetings as required., • Provide written reports to case planners within 48 hours of visits so that the visits can be entered Connections in a timely manner., • Other assigned task Requirements: Required Skills, Knowledge, and Abilities: • Computer literate, • Is strengths-focused, believes that change is possible and can inspire hope., • Computer Literacy including Microsoft Office., • Detailed oriented, with excellent verbal, written, time management and organizational and communication skills., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • Bachelor’s degree preferred. HS Diploma required preferably with1 year of experience working with children and family in the field of child welfare., • Valid NYS driver’s license required., • Due to the nature of the work environment work hours will vary including evenings and be based on needs of program., • Performs other duties/responsibilities as assigned within the scope of position Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Aide works closely with the social services team to support the provision of case management services for assigned clients. The Case Aide will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conducts client intakes and updates information in client database system(s)., • Screens clients for referral and case management services., • Screens client arrivals to identify immediate needs, provides services and/or makes appropriate referrals as necessary., • Organizes, maintains and prepares client charts for intake and discharge., • Handles caseload in the absence of the Case Manager as mandated by program., • Conducts homeless outreach and assesses client needs., • Documents client activities and updates client information in database system(s)., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated by program., • Performs front-desk duties including answering phones, screening visitors, maintaining logbook, and mail distribution., • Assists in monitoring client medication as required., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated by program., • Conducts unit inspections as mandated by program. Administrative • Completes andsubmitsall necessary documentation and reports accuratelyin a timely mannerand as required by Urban Pathways, regulatory and funding agencypoliciesand procedures. Community Relations • Represent Urban Pathways and respond to inquiries as needed., • Develops andmaintainsrelationships with community services and resources. Communication • Communicates verbally and in writing in a professional manner at all times., • Attendsstaff meetings,trainings, and supervisory sessions, asrequired., • Responds to all communications including telephone,emailand other oral and written inquiriesin a timely manner. Performs all other duties as assigned and as required. Qualifications, Education & Experience • High school diploma or GED required. Associate’s degree preferred., • Experience with persons experiencing homeless, mentally health challenges and substance abuse population preferred. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Good written and verbal communication skills., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Licenses • Valid driver’s license with clean driving record a plus. Capabilities • All programs require field work, home visits, client escorts, and use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Health Home Navigator, in conjunction with the Health Home Care Management Staff, assists in the provision of intensive care management for clients. The Health Navigator advocates aggressively for clients and their families and/or identified social support networks to obtain the full range of services needed. The Health Home Health Navigator provides direct coaching, education, and advocacy in linking, engaging and retaining clients in services identifies in the Plan of Care. The Health Navigator will escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and reduction of emergency room visits and increase in preventable health and social events. The Health Home Health Navigator will elicit the support of all providers involved in a client’s care and ensure maximized communication among all parties. The Health Navigator will also conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS • Complete a minimum of five clients contact per day, • Participate in weekly supervision to review referrals for the week, enrollment, remove barriers to meet enrollment quota, • Advocate aggressively for clients to obtain full range of needed service and ensure coordination of these services., • Assist Health Home Care Managers with gathering Health Home enrollment consents, RHIO consents, eligibility, and appropriateness assessments., • Assists in gathering information for Health Home Care Manager that will enhance Care Manager’s knowledge to complete Comprehensive Assessments, screenings, Plan of Care, and other documents as needed., • Conducts home visits, hospital, and clinic visits, etc. in order to provide thorough support to enrolled and potential members., • Completes progress notes in accordance with Health Home and departmental policies., • Participate in quality improvement activities, projects, and reviews., • Identify new sources of potential clients and community members and conduct outreach presentations as needed., • Meet regularly with supervisor and attend staff meetings. Be prepared to discuss clinical and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance to departmental policies., • Communicate changes in member’s wellbeing, contact information, etc. to Health Home Care Managers, Administrative Assistant or Supervisors, as directed, • Escort clients to entitlement offices to gain, maintain or regain eligibility., • Verify eligibility through ePaces, as requested., • Conduct outreach in accordance to the Health Home policy via phone, letter, and field work to client, collateral, and/ or provider to engage clients or strengthen connectivity., • Assess and respond per agency guidelines to client complaints or grievances., • Promote linkage development and monitors effectiveness of linkages with other service providers via phone, face to face meetings and formal case conferences., • Help maintain health and wellness and prevent secondary disease complications., • Ensure community follow up to engage the client in care; promotes compliance with medical appointments and encourages client self-sufficiency and empowerment., • Communicate effectively with Supervisor in identifying strengths, weaknesses and opportunities of program operations., • Attend departmental and Health Home meetings as required., • Attend training for personal development via webinar, online training, in-service, face to face on and off-site training, etc., • Communicate timely and effectively with Health Home Care Managers on status of client and/or outcomes of advocacy and escort., • Coordinate and schedule appointments with Health Navigator to ensure attendance at appointments or engage in outreach efforts., • Assist Outreach Team with top-down attributions within all service boroughs., • Assist in the integration of Health Home with then Acacia Network based on eligibility and appropriateness screenings., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the Health Home program and the process to potential clients and community members and Acacia Network staff. REQUIREMENTS • High School Diploma required., • Associates/ Bachelor’s Degree preferred., • Minimum of one (1) year experience navigating systems for individuals with chronic illnesses., • Must obtain Mandated reporter (2 hours) prior to hire date., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • Ability to communicate effectively orally and in writing., • Ability to connect with others and forge strong relationships., • Highly organized, motivated self-starter. Excellent time management skills., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines, • General knowledge of organization, community and/or social service resources and programs., • Bilingual – Spanish speaking a plus. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help young people with mental illness by becoming a Bilingual AOT Care Coordinator. The AOT Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adult’s court ordered to participate with a medication and treatment regimen. The AOT Care Coordinator supports the client, engages with community agencies/health care providers and others on the members’ behalf to ensure access to services needed to increase wellness, self-management and reduce emergency room visits and/or hospitalizations. The AOT Care Coordinator provides support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices. Essential Duties and Responsibilities • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources., • Maintains electronic case files and keeps the Supervisor/Director informed and up-to-date on client issues., • Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients., • Provides weekly documentation to the County on the progress of AOT clients., • Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner., • Coordinates care planning with other providers of services/resources to ensure goal directed collaborative care, including care transitions., • Works as a part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals., • Participates in staff meeting as well as bi-weekly supervision meeting with Supervisor/Director., • Engages clients to participate in full treatment as listed in AOT order., • Provides telephonic as well as face to face outreach, engagement and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, substance abuse, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • Other duties as assigned.Requirements: Education & Experience: • Master’s Degree with One year of Experience with providing direct services to people with Serious Mental Health Illness, Developmental Disabilities, alcoholism or substance abuse, • Master’s Degree in: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy., • Bachelor level candidates, Two (2) years of Experience with providing direct services to people with Serious Mental Health Illness, Developmental Disabilities, alcoholism or substance abuse, • Degree in: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy., • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and Two years of experience, • Bachelor’s Degree or higher in any field with either 3 years of experience or 2 years of experience as a Health Home Care Manager servicing SMI or SED. Other Qualifications: • Bilingual in Spanish and English required, • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Must have the ability and willingness to regularly travel to various locations in Nassau County, using agency vehicle when transporting consumers., • Valid NYS Driver’s License; must take defensive driving course through agency or external provider, • Working knowledge of computer software (Microsoft Word, Outlook) and electronic health records systems, • Strong verbal and written communication skills required as well as detailed oriented, organized and ability to handle multiple projects at the same time.

Job Description Care Coordinator: Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Under the NYC Department of Health and Mental Hygiene, our Non-Medicaid Care Coordination Program works with individuals who do not qualify for Medicaid and are living with serious mental illness, to deliver comprehensive, community-based services and ensure clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Coordinators address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports. RESPONSIBILITIES: The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of an individuals’ care with complex and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical and psychosocial services in an efficient and effective manner. Individuals are provided care in their home/community at least twice monthly, and more frequently if needed. Duties of the Care Coordinator focus on integration and coordination of physical health, mental health and overall social needs. The Care Coordinator must become an active participant in all phases of care transition to assure that enrollees received all required mental and medical follow up care and services and re-engagement of patients who have become lost to care. The Care Coordinator electronically monitors and tracks data regarding the individual and alerts all members of the Care Team when follow-up is required. • Accountable for engaging and retaining individuals in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the client, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for clients to care services including physical, psychiatric, and substance use within their provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence-based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources and other medical services based on individual physical needs and preferences., • Tracks and shares client information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address client needs., • Reassesses needs for services and reviews clients’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files. The Care Coordinator is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology, or a related health/human services field with 2 years of direct work with the target population or Degree/Certification in Medical and Clinical Assistance or Health Professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • Combination of skills in the areas of crisis intervention, time management, and psychosocial rehabilitation skills., • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Knowledge of community medical resources and their financial requirements., • Excellent computer skills., • Ability to read and write in English, • Knowledge of computer programs (MS Word, Excel, PowerPoint, & Outlook)., • Good communication skills. • Knowledge of the second language is preferred (Spanish, Russian, Creole, Cantonese). We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: www.ccbq.org \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job DescriptionPosition Title: Youth Development Specialist Reports To: SBYSP Manager Broad Function: To foster social development through facilitation of recreation and psycho-educational groups. CORE VALUES: 1. Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics i.e. is flexible in presentation of profession self, has the ability to “connect” with diverse populations, and has the skills to integrate culture throughout the clinical process with respect to race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc. (Culture is defined as membership in a group which shares values, experiences and beliefs.), 2. Is committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change., 3. Works from a strengths-based perspective., 4. Understands and works well with other service systems (i.e.; child protective, juvenile justice, division on aging, probation and parole), maximizes resources to assist client., 5. Recognizes that consumers come first and responds to consumers appropriately., 6. Knows and adheres to all FC Policies and Procedures, participates in either the QI Committee or a Subcommittee and/or keeps abreast of and adheres to QI policies and procedures. PROFESSIONALISM: 1. Values and participates in the Team as a proactive member., 2. Respects others’ professional opinions and tolerates a range of feelings., 3. Able to give and receive constructive criticism., 4. Willing to take on extra work when needed (i.e. when there is a vacancy)., 5. Performs required tasks according to the program philosophy, policies and procedures., 6. Is courteous, approachable, and cooperative towards others and conducts self in a mature, competent, confident, and respectful manner., 7. Understands and adheres to confidentiality rights of clients, co-workers and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms., 8. Practices self- care, has a sense of humor, and possess a healthy work/ life balance important to providing great customer service., 9. Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.)., 10. In times of crisis is willing to help others, and communicates urgent information quickly to supervisor / Team., 11. Maintains good attendance (i.e. Maintains FT or PT schedule as contracted, and attendance does not impair or negatively affect the team.), 12. Is punctual for client appointments, meetings, etc., 13. Meets program productivity requirements., 14. Uses good judgment, practices ethical decision-making, and explores all options in problem solving. SUPERVISION: 1. Attends supervision consistently and comes prepared., 2. Documents supervision., 3. Able to receive feedback and to learn from it., 4. Has insight about self (i.e. strengths and weaknesses) and utilizes that knowledge toward growth and change. Youth Development Specialist responsibilities include: 1. Supervise and coordinate recreational programming and field trips., 2. Build and maintain rapport; interacting with students during appropriate times to facilitate social skill development, and advocating for students, as needed., 3. Facilitate prevention and psycho-educational groups., 4. Insure documentation and data input into Management Information System is completed in timely fashion., 5. Provide case management to students as necessary., 6. Monitor students’ academic and behavioral progress., 7. Assist in the development and marketing of programs in the school environment and community., 8. Discuss all suspected cases of abuse and neglect with Manager/Coordinator and report to DCP&P., 9. Perform other duties as deemed necessary by the Manager/Coordinator of SBYSP. SPECIFICATIONS: Education/Certification: Minimum High School diploma, 3 years experience as a youth service worker; Bachelor’s Degree in human services field preferred. Experience: Proven ability to work with adolescents in an urban setting. Knowledge: Knowledge of adolescent development, knowledge of community resources, knowledge of group process, Skills and Abilities: Ability to create a warm, non-threatening therapeutic atmosphere, ability to provide non-judgmental responses, ability to counsel adolescents, ability to work as a member of a team, ability to advocate for students with school personnel, ability to work with individuals from diverse backgrounds. Professional Characteristics: Open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to criticism, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, will to take on additional tasks and responsibilities, interested in seeking additional training and skills. Salary : $24.00 an hour Vacation & Benefits: • Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays., • Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Family Connections participates in E-Verify and will provide the federal government with information from each new employee’s Form I-9 to confirm authorization to work in the United States. Candidates must be authorized to work in the United States and eligible for full‑time employment on a W‑2 basis. This role must be performed in a manner that is fully compliant with all applicable federal, state, and local employment laws, including those of the State of New Jersey. C2C, 1099, or other non‑W‑2 arrangements are not eligible for consideration. Powered by JazzHR wly1OsE6mV

Job Description About the Role The Case Aide performs various supportive activities for casework services in support of the needs of the Preventive Services programs. Duties may include “support activities” such as interviewing clients; collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, i.e., providing transportation, home visits, accompanying parent to service providers, participating in and reporting observations and findings at case conferences. What You’ll Do • Work closely with the Case Planners to provide collateral services to individuals and families. Attend JHV with Case Planners and CPS at initiation of case., • To assist and/or model for our parents (caretakers) and children methods to achieve their service plan goals. To participate in supportive services such as recreation and educational programs which support behavioral goals for the children., • To carry out ongoing quarterly risk and safety assessments of the family and clearly document these assessments in Connections and in their progress notes. Bring all risk/safety concerns to the immediate attention of their supervisor., • To request all school and medical reports; document in Connections utilizing appropriate progress note template and file in case record. Place printed copies of all important documents in case files., • To assist the families in accessing in-house and community-based services to address issues that place a child at risk of foster care placement and promote maximum safety, supervision and support for children and their families. This includes but is not limited to accompanying parents to programs, other service providers, domestic violence shelters, and any concrete services that may be needed. Complete referral applications and gather all required support documentation., • To enter their progress notes in CONNX within 5 days of the occurrence utilizing progress note template. Submit hard copies of their progress notes in draft form on a weekly basis to their supervisor. Insert copies of all printed progress notes in case file and file in cabinets. Quality of progress notes must be informative, descriptive and purpose driven. To enter all casework contacts in PROMIS weekly., • To make required home visits including collateral caregiver homes where children are cared for during the month and collateral contacts, in order to meet ACS minimum contact mandates, as well as, requirements of the specific model assigned to. Always ensuring the safety of the children and family., • Assists with office clerical duties, including serving as petty cash manager, reconciling receipts, ordering supplies and distributing metro cards. Further duties include photocopying, filing documents in case records, processing letters and other mailings, serving as a receptionist - answering telephones and taking messages., • Assess if cases are appropriate for health home/GABI referral and begin that process., • Participate in mandatory once a week individual and unit supervision; attend all mandatory trainings, general staff meetings, as well as serve on committees as assigned. Submit weekly calendar of scheduled visits to their supervisor., • Check files for necessary updated documentation and assessments to ensure they are within the ACS, OCFS, and Rising Ground Standards., • Other duties as assigned. Your Qualifications Education & Experience • Bachelor’s degree strongly preferred plus a minimum of two years of prior experience as an Office Assistant; or High School Degree or GED equivalent also considered with prior experience in child welfare environment., • Must demonstrate strong organizational and computer skills including proficiency with Microsoft and Outlook, • Driver’s license a plus, • Bi-lingual (English and Spanish) a plus General Skills & Competencies • Minimum typing speed of 60 WPM., • Ability to carry out assignments with attention to accurateness, thoroughness and timeliness and with minimal supervision., • Must be open to traveling across the NYC area, • Demonstrated ability to relate positively to people from diverse backgrounds and lifestyles. Must be LGBTQ affirming., • Excellent interpersonal & customer service skills., • Must demonstrate strong organizational and computer skills including proficiency with Microsoft Office Suite including Word and Outlook., • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Field/Corporate Office/Community Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday , 35 hours a week, in our Bronx Hub at 500 Bergen Ave. in The Bronx. Work hours are 9:00 am - 5:00 pm. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 4 days or more per week., • Ability to travel to other Rising Ground sites (if required), • Ability to travel within the community for visits Benefits Offerings Includes: • 11 Paid Holidays, • Paid Sick Time, • Paid Vacation, • Paid Personal Days Benefits Offerings Includes: • Medical - 3 Plan Options, • Dental - 2 Plan Options, • Vision - 1 Plan Option Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help young people with mental illness by becoming a Children's Care Coordinator. The Children's Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill children/ youth with multiple medical and /or co-occurring substance abuse disorders. Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations. Provides clinical support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices. Essential Duties and Responsibilities • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources., • Maintain case files and keep the Supervisor/Director informed and up-to-date on client issues., • Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner., • Coordinates care planning with other providers of services/resources to ensure goal directed, collaborative care, including care transitions., • Works as apart of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals; Participate in staff meeting as well as bi-weekly supervision meeting with Supervisor/Director, • Acts as a resource/consultant to all team members on psychosocial and or substance abuse issues and resources., • Provides telephonic as well as face to face outreach, engagement and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • Other duties as assigned.Requirements: Education & Experience: • A Bachelors of Arts or Science with two years of relevant experience OR, • A License Registered Nurse with two years of relevant experience OR, • A Masters with one year of relevant experience., • Must be bilingual- Spanish speaking, • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required, • Must have the ability and willingness to regularly travel to various locations in Nassau County, using agency vehicle when transporting consumers., • CANS certified Other Qualifications: • NYS Driver’s License required; must take defensive driving course through agency or external provider, • Working knowledge of computer software (Microsoft Word, Outlook) and electronic health records systems, • Strong verbal and written communication skills required as well as detailed oriented, organized and ability to handle multiple projects at the same time.

Job DescriptionOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required.Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday to Friday, 6:00 AM to 2:00 PM ET What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge. You And Your family: • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through: • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in: • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year., • $200 per year donation matching to support your favorite causes Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout the ANA The ANA (Association of National Advertisers) is the premier resource for marketers, driving industry growth and advancing best practices across the advertising ecosystem. ANA brings together the world’s leading brands to foster innovation, protect the interests of marketers, and elevate the marketing profession. Through advocacy, thought leadership, professional development, and collaboration, ANA supports marketing leaders as they navigate a rapidly evolving business environment. The Association serves a diverse membership base and operates at the intersection of marketing innovation, policy, and industry leadership. Location New York City Position Summary The Vice President, B2B Marketing Practice is a key leader in advancing and growing the ANA’s year-round B2B strategy. Working closely with the Senior Vice President and the broader B2B team, this role helps deliver impactful programs, events, thought leadership, and member experiences that drive value for ANA members. The VP will lead the planning and execution of a robust portfolio of B2B initiatives, including Members-Only Conferences, the Masters of B2B Marketing Conference, executive working sessions, Masters Academies, and other signature experiences. Success in this role requires the ability to operate strategically and tactically, partnering with senior marketing leaders to shape compelling agendas while overseeing the details needed to deliver exceptional programs and events. Beyond event leadership, the VP will play an important role in helping to transform insights from members, conferences, research, and partner collaborations into practical, actionable resources. These may include frameworks, playbooks, tools, case studies, and other content extensions that expand the reach, relevance, and value of the ANA’s B2B Marketing Practice. Responsibilities Event and Program Management • Lead the planning and execution of key B2B events and member experiences, including members-only conferences, Masters Academies, executive roundtables, working sessions, committee meetings, and other programs., • Own assigned events end-to-end, coordinating agendas, venues, speakers, partners, run-of-show, timing, attendee experience, internal stakeholders, logistics teams, and post-event follow-through., • Serve as a senior B2B Practice lead on-site at events, anticipating issues, managing changes in real time, and ensuring programs are executed at a consistently high level., • Partner with the SVP and Senior Manager to distribute responsibility across the B2B event portfolio, providing leadership capacity and operational support across simultaneous programs., • Work closely with ANA conference, logistics, marketing, membership, and other internal teams to ensure B2B programs are delivered efficiently and support broader Practice objectives.Content and Product Development, • Lead the development of content associated with committees, members-only conferences, Academies, the B2B Leadership Council, and other working sessions, helping define the business question, program structure, desired member outcome, and follow-through., • Translate insights generated through executive member discussions, events, research, and partner collaboration into reusable B2B products and intellectual capital, including playbooks, frameworks, toolkits, case-study summaries, executive briefs, diagnostics, and practical member guidance., • Identify opportunities to extend successful programs beyond a single event through webinars, workshops, digital content, conference sessions, educational programs, and other ANA platforms., • Work with subject-matter experts, partners, members, and ANA colleagues to develop new B2B offerings and help move promising concepts from idea to scalable program or product.Committee Leadership, • Partner with the Senior Manager to establish annual goals, strategic mandates, programming priorities, and measures of success for the B2B committee portfolio., • Provide strategic oversight and coaching to ensure committees move beyond meeting calendars to become active practitioner communities that identify emerging issues, develop practical guidance, and contribute to the broader B2B agenda., • Help connect committee work to Leadership Council priorities, thought leadership, events, education, and other B2B programs., • Review committee performance and help identify opportunities to strengthen programming, participation, chair leadership, and member value.Executive Engagement, • Partner with the SVP in developing and executing the ANA B2B Leadership Council, including meeting agendas, member engagement, executive communications, working sessions, and follow-through., • Help translate Leadership Council priorities into research, committee agendas, educational programs, MOCs, conference programming, and practical member resources., • Develop trusted relationships with senior executives from ANA member companies and help identify opportunities to deepen their participation across the B2B Practice., • Ensure Council meetings and executive sessions are highly organized, substantive, and designed to produce clear outcomes rather than simply facilitate discussion.Strategic Program Development, • Work with the SVP to operationalize the B2B Practice’s strategic priorities, particularly initiatives related to Enterprise Growth Marketing, executive engagement, thought leadership, member growth, and capability development., • Help connect individual programs into a cohesive year-round member journey rather than operating conferences, committees, research, and education as stand-alone activities., • Identify opportunities for collaboration across ANA practices and work with internal teams to develop programs that extend B2B intellectual property and member value., • Support the development of new offerings that deepen engagement with priority industries, markets, and member companies.Operational Excellence and Team Leadership, • Manage multiple complex programs simultaneously while maintaining attention to detail and ensuring deadlines, commitments, and member expectations are met., • Anticipate execution risks and resolve issues before they affect members, partners, speakers, or program quality., • Provide direction, coaching, and support to team members and help create efficient ways of working across the B2B Practice., • Represent the B2B Practice internally and externally with senior members, partners, speakers, and ANA leadership.Attributes/Skills Required The strongest candidate will be: • Highly organized, disciplined, and detail oriented., • An experienced manager of conferences, executive events, or complex member/client programs., • Comfortable owning an event from initial concept through on-site execution and post-event follow-through., • A strong content thinker who can turn conversations and ideas into clear frameworks, programs, and useful member resources., • Skilled at managing senior executives, speakers, partners, and multiple internal stakeholders., • Able to prioritize and make sound decisions when several programs are moving simultaneously., • Comfortable working both independently and collaboratively in a fast-moving environment., • Strong in written and verbal executive communication., • Pragmatic and hands-on, with a strong sense of personal ownership and follow-through.Qualifications/Experience Required, • Bachelor's degree and 7-10 years of experience in B2B marketing, marketing strategy, professional associations, executive education, conferences, content development, consulting, or a related field., • Strong understanding of contemporary B2B marketing issues and the evolving role of marketing in driving business growth., • Demonstrated experience managing complex events or programs from planning through execution., • Experience working directly with senior marketing executives and external partners., • Strong project management and organizational skills with a record of managing multiple priorities simultaneously., • Experience developing thought leadership, educational programming, frameworks, tools, or other content-based offerings., • Experience managing or mentoring team members and working across functions.Salary and Total Rewards Package Starting pay range: $140,000 to $150,000, based on relevant experience and qualifications. Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards. To Apply: If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to careers@ana.net. Note: only applicants who include salary requirements will be considered. Powered by JazzHR 2vPV3UJfGx

Job Description LEGAL VICTIM ASSISTANCE CASE MANAGER (PART-TIME) Location: Astoria, NY 11102 Schedule: Monday–Thursday, 2:00 PM–6:00 PM (20 hours per week) Rate of Pay: $22.00 per hour Reports To: Program Director HANAC, Inc. is a New York City nonprofit organization providing social services and community-based programs to vulnerable populations since 1972. POSITION SUMMARY The Legal Victim Assistance Case Manager provides advocacy, case management, and support services to victims of crime and their families. The successful candidate will assist clients with accessing benefits, navigating legal and social service systems, and connecting to community resources that promote safety, stability, and recovery. RESPONSIBILITIES • Conduct client intakes, assessments, and case management services., • Assist clients with social service, immigration, and victim assistance applications., • Maintain case files and documentation in electronic case management systems., • Provide referrals, advocacy, and support services to clients., • Assist with protective orders, Office of Victim Services applications, and related paperwork., • Collaborate with community agencies, courts, and law enforcement when appropriate., • Maintain confidentiality and comply with all program requirements. QUALIFICATIONS • Associate's or Bachelor's degree in Human Services, Social Work, Criminal Justice, or a related field., • One (1) year of case management, victim services, or human services experience preferred., • Experience with Microsoft Office and electronic case management systems., • Strong communication, organizational, and documentation skills., • Ability to work effectively with diverse populations and maintain strict confidentiality. Successful completion of a background check and fingerprinting is required. HANAC, Inc. is an Equal Opportunity Employer. Powered by JazzHR EzLvIaStWe

Job Description Case Manager Needed in Manhattan! Full time position! About the Position The Case Manager will be responsible for providing rapid re-housing and homelessness prevention services to low-income veteran families. The Case Manager will be required to have frequent contact, but not limited to, weekly or monthly face-to-face meetings, telephone conversations, aftercare contacts and survey distribution, email and other electronic exchange with each veteran on his/her caseload, depending on the need for services and post-placement support. Responsibilities: -Utilize Housing First, Critical Time Intervention, Motivational Interviewing, Harm Reduction, Military Cultural Competence, and Mental Health First Aid techniques to assist low-income veteran families who are either homeless or at imminent risk of homelessness to resolve their housing crises. -Conduct assessments and program intakes for veteran households seeking SSVF services. Ensure data is accurate and complete and that all required accompanying documentation is collected. -Participate in the intake and orientation process of new program participants. -Provide direct case management services in the office and at field/home visits. -Develop and update housing stability plans monthly to assist veteran families to obtain or maintain permanent housing and resolve underlying barriers. -Identify household's strengths, needs, abilities, and preferences. Utilize a variety of interventions to assist veterans with overcoming barriers to housing stability. -Serve as a liaison between veteran families and community providers. Maintain a network of resources and contacts. -Identify and make referrals to community resources to ensure long-term supports are in place including but not limited to preventive services, long-term case management programs, benefits assistance, mental and physical healthcare, pantries, financial coaching, legal services, and eviction prevention resources to maintain stable housing. -Provide referrals to SOAR/Benefits Specialist for public and VA benefits including but not limited to healthcare, SNAP, SSl/SSDI, VA benefits, and public assistance. -Assist with household budgeting and provide referrals for financial counseling as needed. -Assess veteran family's legal needs and make referrals to legal subcontractor as needed. • Coordinate with Career Counselor to link participants to employment and educational assistance. -Mediate household and/or landlord-tenant disputes that threaten housing stability; -Work collaboratively with SSVF and community housing specialists to identify veteran's housing needs and preferences. Assist with coordinating housing search and placement. -Complete 2010e applications for supportive housing. -Assess veteran family's need for Temporary Financial Assistance and/or the SSVF P3 Shallow Subsidy. Submit completed Financial Assistance Requests as needed. -Conduct outreach and engagement to veteran families. -Provide crisis intervention as needed. -Provide post-placement support and follow-up contacts. This will include at least one home visit where the Case Manager reviews the terms of the veterans lease using the standardized Veteran Exit Sheet, to ensure that veterans know their responsibilities as a leaseholder and have accurate information on how to make rental payments. -Provide education on tenant rights, resources, and next steps should the veteran fall into rental arrears. -Utilize electronic case management system. Maintain accurate and up-to-date client files. -Participate in community initiatives to fulfill SSVF's mission of ending veteran homelessness. -Participate in case conferences, staff meetings, and training. -Carry out other duties as assigned by Assistant Director and/or Program Director. Requirements: -A Bachelor's Degree in Human Services or a related field. -Bilingual Spanish required. -Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred. -Knowledge of NYC resources preferred. -Candidate must possess superior organizational, written and verbal skills. -Self-starter with the skills and energy to work with high-need veterans in the community. -Must be computer literate. -Strong engagement and interpersonal skills. -Veterans preferred. -Experience working with veterans/military preferred. Salary: Position is on a temp to perm basis. Temp salary is $26.00 per hour. Direct hire is $53,000-$55,000 plus benefits. For more information and to apply, please contact : Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to: o Support and resources/referrals for clients to meet objectives, including but not limited to: · Entitlements · Housing · Employment/Education/Vocational Training · Heatlh, mental health treatment, and substance abuse services. · Social and community integration o Counseling and support to clients on an on-going basis including, but not limited to: · Crisis intervention · Training and support on client daily living skills, as required · Assistance in problem solving, as required · Conflict resolution · Advocacy • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative · Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to: o Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program. o Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program. o Documents assessments in client records within required timeframe (not applicable for Outreach Program). o Updates information in client records, as required. o Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident. o Submit all required paperwork for supervisor approval within 48 hours. o Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Communication · Communicates verbally and in writing in a professional manner at all times. · Attends staff meetings, trainings, and supervisory sessions, as required. · Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience · Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred. · Minimum one year of case management, individual or group counseling experience preferred. · Knowledge of NYC housing subsidy programs. · Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies · Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.). · Ability to maintain accurate and up-to-date case notes, documentation, and records. · Excellent organizational and time management skills. · Excellent communication, interpersonal abilities, and follow-up skills. · Work effectively with individuals from diverse backgrounds and cultures. · Foreign languages a plus. Other · Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities · Desire to perform the essential functions of this job. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Comfortable with using public transportation to travel to and from various programs sites. Licenses · Valid driver’s license with clean driving record a plus. Physical Requirements · All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: · Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. · Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. · Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. · Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. · Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. · Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. · Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. · Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 1. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 1. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 1. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services. MHA is seeking a full-time Case Manager to join our Integrated Case Management Services Team! Be a part of the team that makes a difference in the lives of our consumers. Benefits of working at the Mental Health Association: • Joining the staff of supportive and team-oriented individuals, • MHA is an approved site for the New Jersey Behavioral Healthcare Provider Loan Redemption Program., • Excellent benefits package available, • Retention Incentive provided after completion of 6-month anniversary Qualifications:, • A Bachelor’s Degree in a behavioral health field from an accredited institution and one (1) year of relevant, post degree experience; or an Associate’s degree in a direct care field (e.g. psychosocial rehabilitation or psychiatric nursing) from an accredited institution and two (2) years of relevant post degree experience may be substituted for the Bachelor’s degree; or the candidate must possess four (4) years of relevant work experience with individuals who are or have been primary consumers of mental health services; and a genuine desire for in vivo provision of ICMS and comfort in moving about in the communities of ICMS consumers., • Able to work a flexible schedule, including evening, weekend and holiday hours., • Valid Driver’s License. Responsibilities:, • Responsibility to establish and maintain ongoing therapeutic relationship and to case manage up to 20 mixed risk level consumers., • Provision of intensive community-based services to maximize the consumer’s access to services and ability to function adequately and integrate into the community. Service provision includes the provision of holiday, weekend and on-call coverage as assigned., • Development and implementation of a service plan and completion of other documentation as required., • Facilitation of access to appropriate services, including transportation to services and activities as necessary and application for and receipt of all applicable public entitlements., • Coordination and integration services from multiple providers until the consumer is discharged from the ICMS services. This responsibility may include coordination of meetings with the consumer’s service providers in the community., • Monitoring of service delivery to meet consumer’s changing needs and advocacy as necessary., • Identification of consumer resource gaps and problems of service delivery; and provision of direct service support to the consumer’s natural support system, including family, friends, employers, and self-help groups.Record Keeping:, • Record keeping as required by funding sources, and/or accreditation agencies, including case notes, group notes, progress notes, service planning, termination summaries, correspondence with insurance providers, outcome data., • Must meet all expected productivity levels, in regards to direct service provision to consumers., • Perform other duties as assigned by the Program Director. Annual Base Range: $45,650 - $47,300 Reports to: Program Director or Program Coordinator, Integrated Case Management Services Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR TvuZcNmFPt

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: 829 Saratoga Ave, Brooklyn, NY 11212 Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 102 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • An ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required. The salary for the Case Manager is $40,000 - $45,000/annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: Client Advocacy: • Conducts needs assessment and case management for assigned families, • Conducts intakes, home visits and apartment inspections., • Holds bi-weekly interviews with clients., • Maintains up to date files including client history and profile., • Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence., • Coordinates workshops, seminars and other activities for general client population., • Performs other related duties as assigned., • Makes recommendations to improve level of services. Relocation Services: • Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner., • Meet with Head of Household every two weeks to determine housing status and immediate needs., • Contact landlord/broker to schedule appointment to see apartment., • Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted., • Schedule Head of Household for Apartment Inspection with housing site., • Follow-up meeting with resident for Lease signing., • Follow-up meeting, after lease has been signed, then schedule resident for move out., • Contact Public Assistance agency to request rent checks. Case Management and Record Keeping: • Provides case management and on site crisis intervention., • Completes required service plans., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • Reports any alleged child neglect or abuse to the ACS agency or the authorities. EDUCATION AND REQUIRMENTS: • BA degree in relevant field (Masters degree preferred), • Minimum of 2 years of Case Management Experience, • Experience working with homeless population(s), • Housing Knowledge, • Familiarity with community Resources, • Excellent oral and written communication Acacia Network is an equal opportunity employer

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 98-unit residence will provide housing for 49 individuals referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 49 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents. The successful candidate will have strong clinical and communication skills, along with experience working with the HIV/AIDS population, and will be available to cover some evening hours. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • Ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Flexibility with schedule to cover evening activities, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: Family Shelter Site Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 2244 Church Avenue Brooklyn, NY 11226 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation:$49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XAvNY64bt9

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner;, • Education:, • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime; If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.68 - $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will be responsible for providing rapid re-housing services to veterans, young adults, and single adults. The Case Manager will carry a caseload of approximately 18-20 participants. Case managers will be required to have frequent contact, but not limited to, weekly or monthly face- to-face meetings, telephone conversations, aftercare contacts and survey distribution, e-mail, and other electronic exchange with each participant on his or her caseload, depending on the need for services and post-placement support. Position: Case Manager Location: Manhattan Reports To: Assistant Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Utilize Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques to assist low-income veteran families who are either homeless or at imminent risk of homelessness to resolve their housing crises., • Utilize Motivational Interviewing, and Harm Reduction techniques to assist both veterans and young adults, singles and families who are homeless to resolve their housing crises and promote long-term housing stability., • Conduct assessments and program intakes for individuals seeking rapid re-housing services. Ensure data is accurate and complete and that all required accompanying documentation is collected. Update case notes in electronic case management system in a timely manner., • Participate in the intake and orientation process of new program participants., • Provide direct case management services in the office and at field/home visits., • Develop and update housing stability plans to assist participants to obtain or maintain permanent housing. Identify household’s strengths, needs, abilities, and preferences., • Utilize a variety of interventions to assist participants with overcoming barriers to housing stability, including increasing income and benefits., • Assist with housing search and placement. Provide hands-on assistance to enable veteran to find suitable housing, including accompanying veteran to apartment viewings and conducting neighborhood research throughout NYC and surrounding areas. Advocate on behalf of the veteran with landlords and brokers to overcome any issues or challenges to securing suitable housing. Work collaboratively with community housing specialists to identify suitable housing., • Conduct housing inspections for identified units prior to financial assistance being requested., • Mediate household and/or landlord-tenant disputes that threaten housing stability. Serve as point-of-contact for landlords and maintain positive landlord relationships., • Coordinate with Workforce Opportunities team to link participants to employment and educational assistance., • Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, SSI/SSDI, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing., • Become SSI/SSDI Outreach, Access & Recovery Initiative (SOAR) trained, complete applications for SSI/SSDI, and follow up with progress towards obtaining benefits., • Assist with household budgeting and provide referrals for financial counseling as needed., • Conduct legal assessments and make referrals as needed., • Assess participants’ need for Financial Assistance and submit completed requests as needed., • Conduct outreach and engagement to target populations., • Provide crisis intervention as needed., • Provide post-placement support and follow-up contacts., • Utilize electronic case management system. Maintain accurate and up-to-date client files., • Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness., • Participate in case conferences, staff meetings, and training., • Carry out other duties as assigned by Assistant Director and/or Managing Program Director. Requirements: • Bachelor’s Degree in Human Services or a closely related field., • Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred., • Experience working with veterans/military, young adults, or LGBTQ populations preferred., • Knowledge of NYC resources preferred., • Must possess strong organizational, writing, communication, and computer skills., • This position includes fast paced case management and some field work. Candidates must be self-starters with the skills and energy to work with high need participants in the community., • Strong engagement and interpersonal skills. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR XrWBDguyDt

Job Description The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: • Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;, • Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;, • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;, • Safety planning and risk assessment;, • Referring victims to shelters and other services as needed;, • Assisting clients with relocation and housing;, • Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;, • Attending internal and external meetings, trainings and workshops;, • Maintaining thorough and accurate case records and statistics;, • Various other duties to be determined by supervisor. Supervisory Reports: • None Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Organizational skills. Desirable: • Knowledge of the Family Court and criminal justice system is preferred., • Bilingual (English/Spanish) preferred. Education: Required: • Bachelor’s Degree in a related field or equivalent experience. Desirable: • Experience working with domestic violence victims;, • Experience in a social service setting.If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner; Education: • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime; If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring range: $23.63 - $26.10 hourly Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Case Manager Transitional Living Shelter - Location: 968 3rd Ave., Brooklyn, NY, 11232 Sunset Park, Brooklyn, NY Hours: Full time 35 hours per week Specific hours to be determined. Case Managers will work alternate working holidays. Salary Range: $45,000 - $50,000 Overview: Young Adult Transitional Shelter is a 39-bed transitional shelter in Sunset Park, Brooklyn for homeless young women, ages 18 to 25. The shelter empowers women to obtain permanent housing and helps them develop the independent living skills necessary for life beyond the shelter. Residents gain access to a variety of services such as independent living skills workshops, individual and group counseling, and assistance in securing permanent housing. The shelter also partners with other BCS programs to give residents the resources they need: from connecting residents with the Education Center to get their High School Equivalency Diplomas, to directing them to our Greater Heights Clubhouse to address chronic mental illness. Caseload approximately 19 to 20 clients Responsibilities: Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders. Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy Complete all required assessments and service plans in a timely manner Complete progress notes within 24 hours of individual sessions Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director Provide crisis intervention services and complete all incident reports in a timely fashion Provide case management coverage in the event of staff vacancies to preserve the quality of care of all residents Facilitate one group per week (i.e. mental health awareness, substance abuse prevention, game night, etc.) Participate in the facilitation of fire drills Aid with coordinating resident move-ins and move-outs Participate in recreational events in the community to increase consumer socialization skills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all other tasks as assigned by Program Director Qualifications Required: High School Diploma with 5 years experience with homelessness. Preferrd - BSW or BA in human services related field, with a minimum of two years of experience with homelessness. Position requires direct face-to face contact with residents on an ongoing basis. Ability to keep track of multiple priorities, complete tasks on time, meet deadlines and keep the appropriate people informed of the status. Have strong communication skills (written and oral). Maintain client and staff confidentiality Computer literacy (Microsoft Word, Excel, Gmail, etc.) Experience with CARES Collaborative Homeless Management Information System BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Job Title: Case Manager Classification: Full-time, Non-Exempt Reports to: Program Director / Assistant Program Director Location: Upper West Side, New York, NY Status & Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM (hours may vary). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site and the agency. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York — a great place to do meaningful work with people who care! About the Role: The Case Manager works with formerly homeless, mentally ill single adults in a supportive housing environment, assisting residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, educational, and social goals. This role requires solid clinical knowledge, experience working with individuals impacted by mental illness, substance use, legal, criminal justice, and medical issues, a passion for helping people, and the ability to work both independently and as part of an interdisciplinary team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs appropriate for residents' needs that foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule, documenting all relevant interventions, assessments, and correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidence-based models to ensure the highest level of service is provided to clients., • Perform other duties as assigned. Required Education and Experience: • Bachelor's degree from an accredited institution required, preferably in a related field such as social work, sociology, or psychology. Master's degree preferred., • Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required., • Minimum of two (2) years of experience working with single adults impacted by poverty, chronic homelessness, mental illness, substance use, and/or medical issues., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized with the ability to manage a diverse caseload of clients with varying needs., • Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO or other electronic case management systems. Preferred Qualifications: • Experience working with evidence-based models, specifically Motivational Interviewing., • Knowledge of mental health, substance use, or chronically homeless populations. Work Environment: This position operates within a supportive housing site and works with a population that may experience mental illness, addiction, disability, HIV/AIDS, and other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description JOB DESCRIPTION Help 365 Senior Case Manager Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Help 365 Senior Case Manager serves as a senior member of the Help 365 team, providing direct case management services while supporting the daily operations, quality assurance, and overall effectiveness of the case management program. This position assists individuals and families in accessing public benefits, emergency food assistance, housing stabilization resources, and other community services that promote long-term self-sufficiency. In addition to maintaining an active caseload, the Help 365 Senior Case Manager provides day-to-day guidance, training, and operational support to Case Managers and volunteers at the NYCP East Harlem location, monitors data quality and program compliance, and assists the Assistant Director of Social Services with program oversight, reporting, and workflow coordination. The Help 365 Senior Case Manager will report to the Assistant Director of Social Services at the 8 East 109th Street location. The schedule for this position is Tuesday through Saturday, 9 AM - 5 AM; 1-hour unpaid lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Leadership & Program Oversight Provide day-to-day guidance, mentorship, and operational support to Case Managers and volunteers. Assist the Assistant Director of Social Services with overseeing daily Help 365 operations at the East Harlem location. Monitor staff productivity, service quality, and adherence to department policies and procedures. Ensure exceptional customer service is consistently provided and assist in resolving participant concerns and conflicts. Train and onboard new Case Managers and volunteers on case management procedures, databases, and program expectations. Monitor the accuracy and completeness of client records and ensure timely documentation in the client database. Maintain inventory of office supplies and program materials, ensuring uninterrupted daily operations. Represent NYCP at coalition meetings, community events, and partner organization meetings as assigned. Case Management & Client Services Conduct comprehensive intakes and assessments for new and returning participants. Screen participants using the ACCESS NYC Benefits Screening Tool to determine eligibility for public benefits and entitlements. Assist participants with applying for and maintaining benefits, including SNAP, Medicaid, Cash Assistance, SSI, and other available resources. Refer participants to employment, housing, healthcare, legal, and other supportive services as appropriate. Confirm receipt of benefits through NYCP's Paperless Office System (POS) in collaboration with the Human Resources Administration (HRA). Coordinate appointments with Health Care Navigators and ensure participants have the required documentation. Process emergency food assistance and pantry memberships. Complete annual recertifications and benefit re-screenings for pantry members. Resolve pantry membership issues, including inactive or replacement membership cards during food distribution. Maintain accurate, timely, and confidential case records. Data Management & Reporting Monitor data quality and ensure accurate entry of client information into agency databases. Assist with contract reporting, data collection, and program performance tracking. Maintain participant confirmation logs and benefits tracking spreadsheets. Support continuous quality improvement initiatives by identifying data discrepancies and recommending corrective actions. Outreach & Collaboration Conduct community outreach to increase awareness of NYCP's food distribution and case management services. Participate in bi-weekly case management meetings and other departmental meetings. Meet established program goals, performance metrics, and service targets. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Spanish is required. A Bachelor’s degree in Social Work, Human Services, or a related field; equivalent work experience is preferred. Commitment to helping the communities in need and NYCP’s work and mission. Experience managing challenging interactions and de-escalating situations with clients while maintaining safety, dignity, and respect. Experience with case management databases is preferred. Knowledge of public benefits, entitlements, and related systems. Professional written and verbal communication skills. Proficient with Microsoft Office Suite and Google Drive. Solid computer literacy and general administrative/clerical skills. Cultural sensitivity and respect when serving diverse communities. Ability to work effectively with diverse populations in a respectful and culturally competent manner. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $29.00-31.00/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance Limited Purpose and dependent care FSA 403(b) Retirement Account Employer-Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit Benefits

Job Description Mount Carmel Guild Behavioral Health System, a CARF accredited division of Catholic Charities of the Archdiocese of Newark, is a leading provider of mental health and addiction services in Northern New Jersey. We are currently seeking a Full Time Case Manager for our Outpatient Department in Jersey City, NJ. Our Outpatient Program uses a multi-disciplinary approach; emphasis is placed on individualized assessment, goal-oriented treatment planning, periodic case review, and continuity of care for all persons served. Job Description: • Function as part of OPD team, • Interfaces with OPD psychiatrist, • Assists staff psychiatrist with scribing clinical assessments, • Completes treatment plans and maintains staff psychiatrist caseload of clients, • Completes documentation according to agency and DMHAS standars Job Requirements: • Requires bachelor's degree in a human services field Visit our website www.ccannj.com CURRENT EMPLOYEES: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. AGENCY MISSION: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Salary: $40,000 - $45,000 Powered by JazzHR ijE0Xsnplq

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Other duties in keeping with the scope and nature of the position. EDUCATION AND REQUIREMENTS: • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals Acacia Network is an equal opportunity employer

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR 1D3YXjk0gI

Job DescriptionBenefits: • Health insurance, • Paid time off Requirements • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgmentResponsibilities, • The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community, • The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services, • The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision, • Conduct initial intake assessments and act upon critical needs appropriately, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services, • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client's departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsJob description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsProfessional & Personal Qualifications, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: www.housingplusnyc.org. Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Other tasks as assigned.REQUIREMENTS: Required Skills/Abilities: • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Some evening/weekend hours may be required. Education and Experience: • Bachelor's in Human Services or related field, • Minimum of 2 years' experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description Mount Carmel Guild Behavioral Health System, a CARF accredited division of Catholic Charities of the Archdiocese of Newark, is a leading provider of mental health and addiction services in Northern New Jersey. We are currently seeking a Full Time Case Manager for our Outpatient Department in Union City, NJ. Our Outpatient Program uses a multi-disciplinary approach; emphasis is placed on individualized assessment, goal-oriented treatment planning, periodic case review, and continuity of care for all persons served. Salary range due to education level and non-bilingual/bilingual. Job Description: • Provides case management and support to OPD clients., • May be required to Facilitates PC groups., • Documents according to regulatory standards., • Carries a caseload., • Functions as part of PC Team., • Interfaces with PC psychiatrist., • Maintains collateral contacts with family members and providers in the community on behalf of clients. Job Requirements: • Requires bachelor's degree in a human services field Visit our website www.ccannj.com CURRENT EMPLOYEES: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. AGENCY MISSION: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Salary: 35k-40k Powered by JazzHR fGcoQ8BTLx

Job Description Bilingual Spanish Case Acceptance Specialist Brooklyn, NY This is a full-time in person position. Pay: $21.00-$25.00 per hour About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include: • Employee Recognition Programs: We acknowledge and celebrate your contributions., • Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness., • Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance., • Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement., • Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones., • Mileage Reimbursement: We make sure you're compensated for your business travel., • Opportunities for Professional Growth and Development: Empowering you to thrive and grow., • Employee Assistance Program: Supporting the well-being of you and your family., • Perks Program: Exclusive deals and offers on products, services, and experiences you need and love. JOB SUMMARY: The Case Acceptance Specialist plays a vital role in ensuring a seamless admission process for new patients in a licensed home health care agency. This position is responsible for evaluating, coordinating, and facilitating the acceptance of new patient cases, ensuring compliance with all regulatory guidelines, and maintaining high levels of communication and collaboration with referral sources, patients, families, and internal teams. KEY RESPONSIBILITIES: Case Acceptance Coordination: Review and evaluate referral information for accuracy, completeness, and appropriateness for home health care services. (Case offers) Verify eligibility for services based on payer sources, clinical needs, and agency capabilities. Collaborate with clinical staff to assess patient needs and ensure the availability of appropriate services. Ensure all documentation and authorizations are in place prior to accepting cases. Communication and Collaboration: Serve as the primary point of contact for referral sources, patients, and their families during the onboarding process. Maintain clear and timely communication with internal teams, including the clinical, coordination, and billing departments. Address questions or concerns from patients, families, or referral sources regarding the admission process. Seek assistance when necessary. Conduct welcome calls upon receipt of member information and update operating systems accordingly. Documentation and Compliance: Ensure all required documentation pertaining to services like insurance authorizations, is obtained and completed accurately. Enter patient data into the agency’s electronic health record (EHR) system promptly and accurately. When needed. Maintain compliance with state, federal, and agency regulations related to patient admissions and care. Ensuring Alerts and TALs are completed upon accepting members. Ensure initial visit and notes are updated. Operational Support: Monitor the status of open cases and follow up with referral sources to expedite the intake process. Escalate issues or barriers to case acceptance to the Intake Manager or Director of Patient Services as needed. Monitor case acceptance logs and address discrepancies when they arise. Identify opportunities to streamline the intake and case acceptance process for improved efficiency and patient satisfaction. QUALIFICATIONS: High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred. Minimum of 1-3 years of experience in home health care, case acceptance coordination, or case management. Familiarity with home health care services. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills to interact effectively with referral sources, patients, and team members. Detail-oriented with strong analytical skills to review and process patient information accurately. Microsoft Office Suite and Excel. · Knowledge of state and federal regulations for home health care admissions. Ability to work in a fast-paced environment with changing priorities. Strong problem-solving skills to address barriers to case acceptance. Key Performance Indicators (KPIs): Timely processing of new referrals and patient admissions. Accuracy of completed documentation and data entry. Satisfaction levels of referral sources, patients, and families during the intake process. FUNCTIONAL ABILITIES: Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while performing desk-based tasks. Must be able to operate a computer and other standard office equipment (e.g., copier, scanner, phone system). Must be able to communicate effectively in English with internal and external contacts in both verbal and written form. Must be able to read and understand in English written documents and data on a computer screen and in printed form (font size 12 or larger). Must be able to exchange accurate information in one-on-one and group settings. Must be able to occasionally lift or move office supplies and materials weighing up to 20 pounds. Must be able to perform multiple tasks and manage frequent interruptions in a fast-paced office environment. Must be able to travel within the office or between departments as necessary to complete tasks. Pay: $21.00-$25.00 per hour Job Type: Full-time We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview The Van Dyke Cornerstone Case Management Expansion is an enhancement to CAMBA’s DYCD-funded Cornerstone Community Center at Van Dyke Houses that brings an intensive, case-management approach to young adult participants ages 18–21. Using a strength-based, youth-centered, and trauma-informed lens, the program team engages high-risk young adults, develops Individual Service Plans (ISPs) addressing education, employment, health, and life skills, and acts as “expediters” connecting participants to City agencies and community providers for health, mental health, employment training, housing, food, and other supports. Position: Case Manager Reports To: Program Director Location: Van Dyke Cornerstone What Case Manager Does: • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information., • Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting., • Initiate contact and establish trust with identified high-risk participants ages 18–21 at the Cornerstone Community Center., • Holistically assess each participant’s strengths and needs, and develop an Individual Service Plan (ISP) that includes, at a minimum, goals for education, employment, health, and life skills., • Meet individually with each assigned participant on a weekly basis to review progress, adjust goals, problem-solve barriers, and move participants toward completion of their ISP goals., • Identify participants who have experienced or are experiencing trauma and, in coordination with the clinical supervisor, establish and support weekly Healing Circles for them and for high-risk groups., • Make, track, and follow up on referrals to City agencies, community-based organizations, and other providers for health, mental health, employment and training, housing, food, benefits, legal, and educational services., • Serve as an “expediter” for participants by accompanying, advocating, and coordinating with partner providers to ensure referrals result in actual connection to services., • Work closely with the Youth Navigator on the implementation of ISPs, including outreach, re-engagement, and continuous support for participants., • Participate in clinical supervision with a Licensed Master Social Worker (LMSW) virtually at least twice per month, and present cases for review, consultation, and guidance., • Provide crisis intervention and de-escalation support to participants, and follow established protocols for mandated reporting, safety planning, and escalation to the clinical supervisor., • Work with participants to foster positive relationships with peers and adults, and support the development of life skills, self-advocacy, and healthy decision-making., • Support participants’ family needs, and provide or refer families to additional resources and services., • Maintain complete, accurate, timely, and confidential case records, including intake and assessment documents, ISPs, weekly progress notes, referral and follow-up logs, and case closings, in accordance with CAMBA and funder requirements., • Enter and maintain participant data in required databases and prepare case-related documentation for monthly reports, funder reporting, and site visits., • Participate in case conferences with the clinical supervisor, Youth Navigator, Peer Support Leaders, and partner providers to coordinate care and avoid duplication of services., • Serve as a supportive resource to other on-site staff at the Cornerstone Community Center on participant needs and service connections., • Attend required staff meetings, supervision, trainings, partner meetings, and program events., • Maintain appropriate professional boundaries with participants and follow all CAMBA, DYCD, and site-based policies, procedures, confidentiality standards, and safety protocols., • Tasks may be modified, expanded, and/or assigned over time to meet program needs. Qualifications: Minimum Education Required: • Associates degree in human services, psychology, counseling, or a related field from an accredited college, Minimum Experience and Skills Required: • Minimum of two (2) years of case management experience, or experience in community work or community-centered activities related to the duties of this position., • Experience working with high-risk, justice-involved, or system-impacted young adults preferred., • Experience conducting assessments and developing and implementing service or treatment plans., • Strong communication, documentation, and organizational skills., • Proficiency with Microsoft Office and case management database systems. Pre-employment Requirements: • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance Compensation: $53,000 annually Status: Full-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bCWaoo7Vt3

Job Description Case Manager – Immediate Full Time Opportunity Bronx, New York RiverSpring Living is seeking a Case Manager to join our dynamic team for our Supportive Housing Community! The Case Manager role for our Arthur Avenue Apartments located in the East Tremont/Arthur Avenue section of the Bronx. Position Overview With the mission to promote “aging in place,” the Case Manager position will holistically address and support tenant’s medical, social and community needs in an effort to reduce the cycle of avoidable hospitalizations and over utilization of emergency departments as outlined in our ESSHI work plan. Under the supervision/guidance of the Group Services Supervisor, this role will provide supportive services to all seniors within the RiverSpring ESSHI program. Key Responsibilities Upholding the program’s policies and procedures which create a case management system. Will assist in the ongoing assessment of a tenant’s strengths and needs, crisis management/intervention, provides or arranges for the provision of identified services/resources, monitors the receipts of such services, evaluates and reports their effectiveness in improving tenant functioning and quality of life, as well as documents all activities and outcomes. Responsibilities also include providing tenants with as needed emotional and social support, education on entitlements, benefits and supports tenant in maintaining such benefits. Will work to build relationships with appropriate outside agencies as needed to support tenant and program’s needs. Qualifications Bachelor’s Degree required, preferrable in Social Work or in a healthcare related field, plus one year of related experience. Formal education must have included completion of a course of study in one of the following areas but not limited to: social work programs, gerontology studies, human services for dependent adults, human resources or home economics. Related work experience may include but need not be limited to residential care, rehabilitation, health care management and social work. Compensation $30.2197 min - $35.7142 max. Hourly Benefits include health insurance, retirement plans, paid time off, and professional development opportunities. Equal Opportunity Employer (EOE)

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW:Under supervision of the Program Director, the Service Coordinator (Homes Together Program) is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.Bronx, New York 10455 KEY ESSENTIAL FUNCTION: Housing Liaison • Acts as liaison between participants, superintendents and building managers to ensure all repairs are completed to either the participant’s apartment unit or the building., • Maintains a Building / Apartment Log, which includes date, and condition of the apartments or building., • Reports all non-compliance issues with respect to the apartment and/or building to the Supportive Housing Manager, including incidents requiring immediate attention. Case Management and Record Keeping • Provides case management and on-site crisis intervention., • Completes required service plans., • Facilitates monthly CAB tenant meetings., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • May escort participants to social services agencies, as requested., • Reports any alleged child neglect or abuse to the Supportive Housing Manager. Housing Reporting Requirements • Responsible for completing annual tenant rent calculation forms, when applicable., • Responsible for completing annual apartment inspection forms, monthly & Annual., • Updates monthly program data base., • Ensures annual leases are updated and filed. REQUIREMENTS: • Associate’s Degree or an equivalent related field required., • Three (3+) years previous relevant experience in a Mental or Behavioral Health environment required., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multi task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Catholic Charities of the Archdiocese of Newark (CCAN) is one of New Jersey’s largest social service agencies. CCAN, a non-profit corporation, has programs and facilities located in Bergen, Essex, Hudson, and Union counties. Mount Carmel Guild Behavioral Health System, a CARF accredited division of Catholic Charities of the Archdiocese of Newark, is a leading provider of mental health and addiction services in Northern New Jersey. We are currently seeking a Case Manager for our Partial Care department. Partial Care provides treatment for the severely and persistently mentally ill population, who may also have substance abuse problems. The program offers assessment and treatment planning, prevocational skill training, medication management, and case management. The Case Manager Provides case management and support to PC clients. Facilitates groups. Documents according to regulatory standards. Carries a caseload. Functions as part of PC Team. Interfaces with PC psychiatrist. Maintains collateral contacts with family members and providers in the community on behalf of clients. . Requires one of the following: • Bachelor's degree in a human services field, Visit our website www.ccannj.org In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. CCAN offers a competitive compensation and a comprehensive benefits package. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship, disability, age, marital or family status, and military or veteran status. Salary: $35k-$40k Powered by JazzHR FDmvQXN69x

Job Description The senior Case Manager will lead and support shelter case management services that maximize safety, connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. RESPONSIBILITIES: • Supervise and serve as mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspections follow up., • Participate and facilitate interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk ad assess need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment process., • Analyze situations and determine proper course of action by making decisions and utilizing independent judgement., • Maintain records and prepare clear, concise, and complete reports., • On a continuous basis know signs and symptoms of mental illness; understand cultural influences on behavior; identify need for services, problem solve to assess needs of clients; observe family interactions for assessment purposes; and explain regulations and findings clients and families., • Work with various cultural and ethnic groups in a tactful and effective manner, • Perform other duties and tasks as assigned and attend meetings trainings and workshops as require. REQUIREMENTS: • Bachelor Degree in Human/Social Services, Psychology, or related field, required (Master Degree in Social Worker, preferred), • Minimum of five (5) years’ experience working with homeless and/or low and mixed-income population, • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention and resolution techniques, match such techniques to particular circumstances and individuals

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The case manager will provide case management services to help connect and refer clients to necessary services in the community. This includes working collaboratively with on-site and offsite providers to assess the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors, evaluates, and advocates for services to meet the specific client's complex needs. KEY ESSENTIALS • Accept referrals from intake staff members for clients in the Reintegration phase of treatment., • Connect and/or refer clients to necessary services (i.e., financial benefits, health insurance, housing, mental health services, vocational activities, etc.) within the community and onsite., • Work with other clinical team members to implement service plans to help clients maintain sobriety and other goals., • Provide daily living skills and other groups to clients. Develops and conducts group, individual and family counseling on a scheduled basis to caseload clients., • Orients clients about program goals, objectives, rules and regulations, client's obligations, client's rights, and program operation, • Demonstrates knowledge of group work management techniques and uses those techniques appropriately., • Assist with housing transition when appropriate. Complete assigned reports on time on EHR, STARS, etc., • Demonstrates knowledge of appropriate documentation Provides education and information to the client about alcohol and drug abuse., • Maintains and updates referral services and resources that may be useful to our client/resident population; makes referral when necessary and appropriate., • Participate in multidisciplinary and other team meetings., • Prepare monthly reports monthly or as needed., • Other duties as assigned by the supervisor. REQUIREMENTS • HS. Diploma or equivalent required, • Bachelor's degree in social work, Counseling, or any other social service-related field, preferred. 2+ years' experience working with individuals with co-occurring disorders, chemical dependency treatment services, and the criminal justice system., • Evening and weekend work activities will be required., • Must obtain Mandated reporter (2 hours) training/certificate., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • Ability to work on a strong team of professionals in a culturally diverse environment., • Ability to multitask and to work and function under pressure. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionLet’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Case Manager for one of The Doe Fund's permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. The Case Manager will play a crucial role in supporting the residents referred by HASA. Responsibilities include providing comprehensive case management services and counseling tailored to the needs of these individuals. The successful candidate for this position should demonstrate strong clinical skills and prior experience working with individuals diagnosed with co-occurring disorders and/or trauma. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. RESPONSIBILITIES: • Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them, • Develop and facilitate therapeutic groups for residents, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared towards self-sufficiency, • Monitor and ensure residents are linked to appropriate treatment and services, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health and substance use, • Compile resources on mental health information and treatment strategies, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned QUALIFICATIONS: • A Bachelor’s degree in Psychology, Mental Health Counseling, Social Work, or a relevant field. Master’s degree preferred., • At least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings, • Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques, • Excellent clinical and case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.