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  • Shift Leader
    Shift Leader
    hace 5 horas
    $18–$22 por hora
    Jornada parcial
    Midtown East, Manhattan

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Restaurant Manager
    Restaurant Manager
    hace 6 horas
    $66300–$80000 anual
    Jornada completa
    Mill Basin, Brooklyn

    Position & Perks: Bring your leadership, passion, and drive to the table. Applebee’s is hiring Restaurant Managers who are ready to lead teams, grow a business, and create a neighborhood restaurant where guests and team members feel at home. Whether you’re an experienced Restaurant Manager, Assistant General Manager, or Kitchen Manager, this is an opportunity to build a long-term career with a brand rooted in community, teamwork, and opportunity. At Applebee’s, our managers don’t just run restaurants—they lead people, drive results, and set the tone for unforgettable guest experiences. What We Offer • Competitive pay, • Quarterly bonus opportunity, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work-life balance, • Paid Time Off, • 401(k) with company match, • Paid, on-the-job leadership training, • Dining perks across all our brands, • Discounts with partner brands (Verizon, Dell, gyms, and more), • Real advancement and long-term career growth opportunities, • WOW-a-Friend Foundation – Employee Assistance Program Responsibilities: What You’ll Do Restaurant & Operational Leadership • Lead day-to-day restaurant operations with a focus on guest satisfaction, food quality, and service excellence, • Drive sales, profitability, and operational efficiency in a high-volume environment, • Ensure adherence to Applebee’s systems, standards, and company policies, • Maintain compliance with all health, safety, and alcohol service regulations People & Culture • Hire, train, coach, and develop high-performing teams, • Lead with a people-first mindset, creating a positive, inclusive, and motivating work environment, • Empower supervisors and team members to grow, succeed, and advance, • Model professionalism, integrity, and hospitality at all times Business & Financial Accountability • Manage labor, food costs, and controllable expenses, • Support financial goals through strong execution, planning, and follow-through, • Protect company assets and ensure proper cash handling and inventory controls Community & Brand Engagement • Represent Applebee’s in the local community, • Support local restaurant marketing and promotions, • Build strong relationships with guests, vendors, and team members Qualifications: • 1–3+ years of restaurant management experience, • Strong leadership, coaching, and communication skills, • Ability to lead in a fast-paced, high-volume environment, • ServSafe Food and Alcohol certifications a plus (training provided) If you’re ready to lead a neighborhood restaurant, grow your career, and make an impact every day, apply today to become a Restaurant Manager at Applebee’s.

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  • Panera Bread Manager
    Panera Bread Manager
    hace 6 horas
    $60095.75–$74000 anual
    Jornada completa
    Downtown Brooklyn, Brooklyn

    Position & Perks: Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities: What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Ensure compliance with company policies and all local, state, and federal regulations People and Culture Leadership • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance Business and Financial Management • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Protect company assets and maintain strong operational controls Community and Brand Engagement • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications: • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

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  • General Manager
    General Manager
    hace 1 día
    $25–$28 anual
    Jornada completa
    Northeast Yonkers, Yonkers

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee our new Ridge Hill Kiosk in Yonkers, New York. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The General Manager is responsible for the overall operation of their assigned store. This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • ServSafe Food handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to regularly lift 50 lbs or more, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $25---$28 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Director of Outlets
    Director of Outlets
    hace 1 día
    $160000–$175000 anual
    Jornada completa
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Multi-Unit General Manager
    Multi-Unit General Manager
    hace 1 día
    $65000–$75000 anual
    Jornada completa
    New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 3+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to regularly lift 50 lbs or more, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$75,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Regional Culinary Director
    Regional Culinary Director
    hace 1 día
    $95000–$105000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Manager
    Assistant Manager
    hace 14 días
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Head Chef
    Head Chef
    hace 1 mes
    $90000–$130000 anual
    Jornada completa
    Manhattan, New York

    Job description: SK Hospitality Group is looking for an experienced Executive Chef to open and manage a two concept - 15,000 square foot space in the heart of the Financial District just steps away from the Wall Street exchange. Upper level will service as an High end Asian Restaurant and the lower level will serve as an upscale-casual latin fusion cuisine. Seeking individual with NYC restaurant experience to oversee and setup the opening for April, 2026! The Executive Chef must have experience creating menus! SK Hospitality Group offers competitive benefits for full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Leads the daily activities of the BOH operations and team members in accordance with company policies and procedures and works concurrently with the General Manager ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Ensuring that all needs of the guests are accommodated. Ensures the general cleanliness of the BOH and the entire venue. Conducts decision-making process for interviewing, hiring, and training new applicants. Oversee the scheduling, growth opportunities, and team member development of all BOH team members. Responsible for all BOH job performance reviews. Oversee BOH operations to ensure safety, quality, recipe accuracy, and financial profitability. Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events. Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing. Responsible, with the General Manager, for maintaining the venue’s monthly Profit & Loss statement standards. Ensures Department of Health and company sanitation standards. Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies. Coaches and develops BOH team members by setting clear guidelines and expectations. Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. Ensures all team members are compliant with all BOH standards and procedures. Possesses in-depth knowledge of all food menus and the venue. Organize, develop and produce new recipes for potential new menu items and specials. Ensures expediting standards. Communicates clearly and concisely with all team members during service. Practical knowledge of the job duties of all supervised team members. Oversees the replacement or repair of all breakage and damage to equipment or furniture. Attends, leads, and participates in any training sessions, departmental meetings daily pre-shift meetings. Portrays a positive and professional attitude. WORKING KNOWLEDGE: Minimum 5 years of previous culinary experience as an Executive Chef or Senior Sous Chef within a high-volume kitchen setting is essential. Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required. Demonstrated financial acumen with P&L statements, and labor models is required. Must be organized, self-motivated, and proactive with strong attention to detail. Proficient with computers, POS, and technology SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to bend, kneel, sit, and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 40 lbs. Small to Medium office environment Office, Nightclub, Bar, Lounge, and/or Restaurant working environment Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Compensation Details Compensation: Salary ($95,000.00 - $130,000.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program Required Skills Leadership Teamwork Customer Service Orientation Time Management Adaptability Conflict Resolution Mentoring Attention to Safety Standards Creativity in Menu Development Financial Management Operational Efficiency Communication Skills Stress Management Interpersonal Skills Organizational Skills

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    hace 1 mes
    Jornada completa
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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  • Account Specialist
    Account Specialist
    hace 2 meses
    Jornada completa
    Port Richmond, Staten Island

    Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OverviewElevate your career as a Full-time Account Specialist, where you can take your sales and customer service skills to the next level. You'll be on the front lines of growing and supporting our branch key accounts, through building relationships and matching products and solutions to customer needs. This position is for our branch located at 1961 Richmond Terrace, Staten Island, NY 10302. Responsibilities The duties and responsibilities of this position include, but are not limited to: Developing and executing a sales plan in a local territory to reach and exceed sales goals Supporting the day-to-day needs of the branch's key accounts Working directly with key accounts Growing and maintaining an assigned book of business Performing other duties as needed to ensure branch success Required Position Qualifications The following skills and qualifications are required for this position: Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed Possess or are working towards a degree in Business/Marketing OR have related industry experience and knowledge of the local market Excellent written and oral communication skills Proficient using Microsoft Office Suite Demonstrate strong organization, planning and prioritizing abilities Exhibit strong problem solving, deductive reasoning and decision making skills Highly motivated, self directed and customer service oriented Learn and perform multiple tasks in a fast paced environment Work independently as well as in a team environment Demonstrate our core values of ambition, innovation, integrity and teamwork Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) Training & Development Our mission within Fastenal's School of Business is to collaboratively maximize the potential of each employee by consistently providing efficient, effective, and engaging learning opportunities to drive improved work performance. The experience includes on-the-job, online, instructor led classroom and virtual trainings which will equip you with the knowledge, skills and strategies to be successful in your role and grow with the company. About Us Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. Full-time Benefits Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution. Compensation The base pay range for this position is $41,000 - 53,000. In addition to base pay, this position is also eligible for a bonus and/or commission.

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  • Sales Manager
    Sales Manager
    hace 2 meses
    $40000–$120000 anual
    Jornada completa
    Manhattan, New York

    Company: Inspired MKTG Location: New York, NY but state wide campaign Employment type: Full-time (commission-driven compensation) About Us Inspired MKTG is a fast-growing marketing and lead-generation firm focused on delivering measurable results for clients. We’re scaling rapidly and looking for an experienced sales leader who wants to earn top-tier commissions while building and coaching a high-performing sales organization. Role Summary We’re seeking an experienced Sales Manager who thrives in a commission-first environment and is motivated by both personal earnings and building teams that excel. This role rewards strong closers and builders: you’ll earn high commissions on your own sales and ongoing overrides on the team you recruit and develop. Key Responsibilities • Close new business and manage a personal sales pipeline to consistently meet or exceed quota, • Recruit, hire and onboard sales reps; build and scale teams quickly and effectively can be done organically, • Design and deliver training programs, playbooks and role-plays (preferred experience at senior trainer level or above), • Coach reps day-to-day: call reviews, live coaching, role-plays, objection handling and deal strategy, • Set targets, monitor KPIs (conversion, average deal size, ramp time, churn) and report on performance, • Implement repeatable processes for lead management, CRM usage and forecasting, • Collaborate with Marketing, Operations and Leadership on pricing, offers and sales materials, • Maintain a high-activity culture with strong accountability and continuous improvement Who You Are (Required / Preferred) • Proven track record (1+ years) in sales leadership roles, ideally in lead-generation, marketing, fundraising, insurance/financial services, telecom or other high-volume sales environments, • Preferred: experience at senior trainer level or higher in designing and delivering sales training that drives measurable uplift, • Demonstrated success building, scaling and retaining high-performing sales teams, • Comfortable and highly motivated by commission-driven pay and earning overrides from teams you build, • Strong coach/mentor with excellent communication and presentation skills, • Results-oriented with strong analytical skills and attention to metrics Compensation & Rewards • Compensation is commission-first and highly performance-driven, • Uncapped personal commission structure plus ongoing overrides on the team you recruit and manage, • Competitive incentives and accelerators for hitting team and company targets, • Additional benefits to be discussed during the hiring process Why Join Us • Significant upside: the ability to earn substantially more than market averages through uncapped commissions and team overrides, • Build and lead your own organization with direct impact on earnings and company growth, • Work with a collaborative leadership team that invests in training and resources to scale high performers Priority to applicants providing resumes with 2–3 specific examples of teams you built or training programs you ran Short cover note summarizing your experience and recent sales results Equal Opportunity Inspired MKTG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    Jornada completa
    Wayne

    At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it’s the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E. Pay Range: $45,000 per year (Includes base pay & personal commissions) Key Responsibilities of an Assistant Manager Passion – Personally dedicated to being the best; conveys enthusiasm for the organization with a “can do” attitude; never gives up. Consistently meet deadlines Use J&M sales tools to implement and obtain sales objectives Utilize all available resources to improve performance and to further educate yourself and your sales team Represents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values. Effectively Network and Recruit Assist in interviewing and hiring personnel using the PRIDE model Assist in the implementation of visual guidelines, window changes and maintaining store appearance Adhere to personal presentation guidelines Consistently deliver World Class Service and use proper phone etiquette Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers. Build lasting and productive relationships within the organization Assist in the implementation, utilizing and certifying the team in all training programs Effective communication skills Assist in coaching and counseling performance to achieve company standards Assist in the implementation and adherence to all company policies and procedures Assist in the creation and administering PRIDE Performance Plans and Evaluations Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities. Meet and exceed sales plans, both store and personal Meet and exceed sales metrics, both store and personal Assist in protecting company assets including accurate inventory and cash management Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to: Assist in managing ALL performance, from exceptional to deficient Identify trends through shopping the competition and other trend resources Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business Partner with HR to move issues to closure Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers. Build lasting and productive relationships within the organization Assist in the implementation, utilizing and certifying the team in all training programs Effective communication skills Assist in coaching and counseling performance to achieve company standards Assist in the implementation and adherence to all company policies and procedures Assist in the creation and administering PRIDE Performance Plans and Evaluations Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities. Meet and exceed sales plans, both store and personal Meet and exceed sales metrics, both store and personal Assist in protecting company assets including accurate inventory and cash management Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to: Assist in managing ALL performance, from exceptional to deficient Identify trends through shopping the competition and other trend resources Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business Partner with HR to move issues to closure Job Requirements Prior management experience in retail environment preferred. Ability to multi-task in a fast-paced environment. Excellent interpersonal and customer service skills. Effective communication skills. Professional appearance. Willingness to learn. Stable prior employment history. Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs. The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales Job Type: Full-time Pay: $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Work Location: In person

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