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Job Description This role is intended for Mandarin fluent speakers, including reading and writing. Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, generous PTO, 401k, • We offer periodic performance review for potential salary increaseCompensation: This is a non-exempt position, with a monthly salary of $3,600 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $4,000 per month. Role Summary: The Client Support - Point of Sale role is a fully onsite position 5 days a week in our Flushing, NY office. This position is a critical role that interacts directly with our clients, supports our sales effort, and troubleshoots our systems. This role requires a technical background. You will be expected to perform client-facing work, alongside troubleshooting for our clients. A Day in the Life of a Technical Support Responsibilities: • Prepare, install, and configure software & hardware for deployment, • Onboard and train new users for newly deployed software and hardware, • Perform remote troubleshooting over the phone and through remote control tools, • Identify and analyze issues for software and/or hardware, • Partner with the Operations and Sales departments to provide the best solution for POS inquiries, • Collect feedback from end-users and work with the Development team for future product improvement, • Assist in inventory tracking and management Qualifications: • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin is required, both reading and writing included., • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Network Administration, or related field is a plus, • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Able to actively listen to clients and interact with clients in a friendly and patient manner, • Able to take initiative to solve problem effectively, • Self-motivated to learn new systems and installation of products, • Able to accomplish tasks before deadlines and be detail-oriented, • Able to work efficiently as part of a team and as an individual, • Proficient with Excel and Word About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more about us, please visit us at: . Let's Go uP Together! Powered by JazzHR 6m9goESD99

Company Description At OatFi, we’re building the modern trust and liquidity layer for B2B payment platforms. Through our API-first infrastructure, platforms can power settlement, working capital, and reconciliation - deepening buyer and supplier relationships, monetizing B2B transactions, and scaling more efficiently. Much like Visa built a network connecting merchants and consumers, OatFi provides the coordination, reconciliation, and liquidity tools to enable B2B transactions across the AP and AR ecosystem. We solve working capital and reconciliation problems where it matters most: embedded at the point of invoicing and payment. OatFi is a fast-growing company, offering the right candidate the opportunity to join at a pivotal stage. From day one, you’ll have the chance to shape the future of fintech and make a meaningful, visible impact. As the tidal wave of B2B payments continues to move online, we’re excited to build the infrastructure powering the next generation of B2B commerce. Job Description We’re looking for someone proactive, curious, and highly organized. As part of our implementation team, you’ll be the primary point of contact for new customers during their onboarding — guiding them from integration planning to go-live. You’ll manage internal timelines, coordinate across teams, and ensure every launch runs smoothly. You’ll be the face of OatFi for our partner platforms, helping them navigate technical and operational milestones, resolving questions, and facilitating internal go/no-go decisions. Beyond individual launches, you’ll help shape how we scale implementation: refining our playbooks and process, expanding the whole Partner Success function, and standardizing how we deploy our working capital products across configurations and payment rails. You’ll collaborate closely with all of our business functions being an integral team member to OatFi. This role reports directly to the Director of Partner Success and is a unique opportunity to build the foundation for how we deliver customer success at scale. You’ll bring structure to fast-moving launches, ensuring every partner goes live with clarity, confidence, and momentum. What You’ll Do • Own end-to-end partner implementations from contract signature to go-live, serving as the primary point of contact and building trusted relationships throughout, • Build custom project plans with clear milestones, ownership, and success metrics for each partner launch, • Coordinate across Product, Engineering, Operations, and Finance to align on requirements, timelines, and deliverables, • Drive urgency and momentum through regular check-ins, go/no-go reviews, and proactive risk identification with both internal and external stakeholders, • Triage and resolve issues during launch and post-launch to ensure stable program releases and smooth transitions to steady-state operations, • Create scalable processes by documenting playbooks, templates, and workflows that help future partners realize value faster, • Forecast launch timelines and support capacity planning across the customer pipeline in partnership with leadership Who You Are • Strong project manager and relationship-builder who juggles multiple implementations, defines clear timelines, leads customer conversations confidently, and knows when to bring in cross-functional support, • Detail-oriented communicator who translates technical concepts into human terms, brings structure to ambiguity, and turns complexity into simple, actionable plans, • Process builder, not just follower - excited to create scalable systems and playbooks in a fast-moving startup environment, • 3+ years of implementation experience at a FinTech or technical B2B company, ideally with enterprise programs You’ll Fit in Well If You… • Curious to explore why things are the way they are and question the methodology and propose better solutions to problems., • Can self manage projects, timelines and priorities with full force energy, • Are an excellent communicator, able to simplify complex topics, and gives all the context required to make a decision, • Are a team player, knowing when to put your foot on the gas and when to take a breather Benefits • 100% company-paid medical, dental, and vision, • Employee Stock Option Program at a high-growth startup, • Unlimited PTO plus federal holidays, • The base salary range for this role is $120,000 - $150,000 per year

Senior Product Designer Location: Brooklyn, NY (Hybrid) Experience: 5+ years in Product Design (SaaS, B2B, or data-heavy products) About North The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud technology. As AI accelerates demand for scalable infrastructure, cloud costs are soaring, and most teams still rely on spreadsheets to manage them. At North, we’re building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently, without wasting time or money. Backed by top-tier investors and trusted by global customers like Brave, The New York Public Library, and SumUp, we’re assembling a world-class team to redefine how businesses manage cloud infrastructure. About the Role We’re hiring a Product Designer to own end-to-end UI/UX across our platform. You’ll lead the design process from early discovery and wireframes to high-fidelity execution and production-ready specs. This is a role for someone who lives in Figma, thinks in systems, and cares deeply about crafting intuitive, elegant experiences for complex financial and technical workflows. Our product sits at the intersection of engineering, finance, and AI and your job is to make it feel simple. You’ll work closely with Product, Engineering, and CEO to simplify cloud cost management, forecasting, and optimization , translating dense FinOps concepts into intuitive, beautiful software used by technical and business stakeholders alike. This is a high-ownership, 0→1 environment where design has real leverage. What You’ll Do • Own end-to-end design across major product areas: dashboards, analytics views, automation workflows, forecasting tools, and AI-driven experiences., • Lead discovery efforts: user research, stakeholder interviews, journey mapping, and problem framing., • Translate complex financial and infrastructure data into clean, usable interfaces., • Design wireframes, high-fidelity mocks, interactive prototypes, and detailed production-ready specifications., • Build and evolve our design system in Figma (components, auto layout, tokens, interaction patterns)., • Partner closely with Engineering to ensure pixel-perfect implementation and thoughtful interaction design., • Collaborate with Product to shape roadmap decisions through design thinking and user insight., • Simplify dense workflows (commitments, cost allocation, anomaly detection, forecasting) into intuitive user journeys., • Continuously improve usability through iteration, feedback loops, and experimentation. What We’re Looking For • 5+ years of experience designing modern SaaS products (B2B preferred)., • Strong mastery of Figma (components, auto layout, variants, prototyping, design systems)., • Deep understanding of information architecture and interaction design., • Experience designing for data-heavy or analytics-driven products., • Ability to translate complex technical or financial concepts into intuitive UX., • Strong systems thinking with the ability to be able to design scalable patterns, not just individual screens., • Excellent collaboration skills; comfortable working closely with engineers and product managers., • Startup mindset for comfortable operating with ambiguity and building structure from scratch., • Based in New York City and excited to collaborate in-office (hybrid, Dumbo Brooklyn)., • Experience contributing to or owning a design system at scale., • Experience working on products with technical users (engineers, DevOps, finance teams)., • Comfort running usability testing or lightweight research., • Passion for turning complexity into clarity. Nice to Have • Experience in FinTech, DevOps, Cloud Infrastructure, or FinOps environments., • Experience designing dashboards, forecasting tools, reporting systems, or AI-powered interfaces., • Familiarity with AWS/GCP concepts or cost management tools. Work Setup Hybrid role based in New York City, with an office in Dumbo, Brooklyn. Benefits • Unlimited PTO, • 16-week fully paid parental leave (20 weeks at 50% for mothers), • Company-wide breaks: last week of August & Dec 23–Jan 3, • The opportunity to participate in company benefits, including a Medical PPO Plan with majority of the premium covered by North., • 30-day sabbatical every 4 years Compensation • $130,000 – $190,000 base salary, depending on experience, • Equity included If you’re excited about designing category-defining software, simplifying complex financial systems, and building from 0→1 alongside a deeply technical team — we’d love to hear from you.

Technical Program Manager | Healthcare AI | High-Growth Startup About the Opportunity Our client is one of the fastest-growing AI infrastructure companies in healthcare, building mission-critical technology that sits directly inside payer and clinical workflows. They are hiring a Technical Program Manager to lead enterprise deployments and drive execution across complex, high-stakes implementations. This is a rare opportunity to operate in a forward-deployed role, sitting at the intersection of customers, product, and engineering—owning delivery from post-sale through go-live and long-term success. What You’ll Be Doing • Own end-to-end execution of enterprise deployments, from contract signature through implementation, go-live, and handoff, • Act as the primary operator across customer, product, and engineering teams during deployments, • Translate complex technical products into real-world workflows for payer and clinical users, • Drive implementation strategy across highly technical, workflow-heavy environments, • Identify risks, blockers, and gaps early, and proactively drive resolution across internal and external stakeholders, • Partner closely with product and engineering to surface field insights and influence product improvements, • Build and refine repeatable processes, playbooks, and infrastructure to scale deployments, • Operate in ambiguous, fast-moving environments where structure doesn’t exist yet—and create it Ideal Background • 5–10 years of experience in technical program management, implementation, or forward-deployed roles, • Experience leading complex enterprise deployments, ideally in healthcare, fintech, or other regulated industries, • Strong technical fluency (APIs, data systems, integrations, or AI/ML systems) with ability to work closely with engineering, • Proven ability to manage cross-functional initiatives across customers, engineering, and product teams, • Track record of owning execution in high-stakes, ambiguous environments Preferred Profile We are particularly interested in candidates who bring some combination of the below: • Experience in healthcare, especially payer systems, clinical workflows, or healthtech platforms, • Background in consulting (e.g., McKinsey & Company, Boston Consulting Group, Bain & Company) or forward-deployed roles at companies like Palantir, • Experience working directly with enterprise customers and owning post-sale delivery, • Familiarity with integrations, data pipelines, and workflow-heavy systems, • Founder or early-stage startup experience, • Clinical or healthcare operations exposure Why This Role Stands Out This is a rare opportunity to step into a high-impact, forward-deployed role in healthcare AI—owning how mission-critical technology gets implemented inside real-world payer and clinical environments. You’ll be the person who ensures the product actually works in practice, not just in theory—bridging the gap between what’s built and what delivers value. You’ll operate with high ownership, work directly with customers and internal teams, and help define how deployments scale at one of the fastest-growing companies in the space.

What You’ll Do: -Deliver exceptional app and platform support to customers via phone, email, and live chat -Troubleshoot and resolve customer-reported issues related to the iCreditWorks mobile app, web portal, and POS financing platform -Guide customers through account setup, loan applications, payment processing, and self-service features -Accurately log, categorize, and escalate technical bugs or platform issues to internal product and engineering teams using CRM and ticketing tools -Identify and communicate patterns in app-related support tickets to the product team to drive platform improvements -Navigate and toggle between multiple software systems simultaneously during live customer interactions -Respond to account inquiries including payment processing, ACH/debit transactions, payment due date changes, and personal information updates -Collaborate cross-functionally with product, compliance, and operations teams to resolve complex or escalated cases -Provide written business correspondence for disputes, service requests, and account-related matters -Onboard and train new CSRs on platform workflows, support tools, and service standards -Stay current on new product features, app updates, and financing offerings Qualifications: -5+ years of customer service experience in a fintech, SaaS, or financial services environment — prior experience in a SaaS, fintech, or app-based support role is strongly preferred over a traditional call center background -1+ years of hands-on experience working in Zendesk, Salesforce, or a comparable ticketing/CRM platform — required -Experience supporting customers through a mobile app or web-based software product — required -Demonstrated ability to learn and navigate new software platforms quickly -Solid understanding of payment processing, including ACH and debit card transactions -Knowledge of installment loans, consumer financing, or financial services products a strong plus -Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users -Strong problem-solving skills with a customer-first mindset -Proficiency in Microsoft Office and comfort navigating multiple digital tools simultaneously -Multilingual — Spanish fluency strongly preferred -4-year college degree from an accredited institution preferred -Available to work 12–9 PM shift with occasional Saturdays; flexibility as business needs require

Job DescriptionWhy Join AngelList We’re solving some of the hardest problems in venture capital and private markets. You’ll work with a team that values precision, urgency, and long-term thinking. If you want to shape how startups are funded and built, this is the place. About AngelList We exist to accelerate innovation by increasing the number of successful startups in the world. We do this by building the financial infrastructure that makes it easier for more people to invest in world-changing companies. AngelList is the nexus of venture capital and the startup community. We support $171B+ in assets and have powered investments into over 13,000 startups—over 300 of which are unicorns. Today, 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambition is larger. If you're excited to build the future of private markets, come build with us. About the Role: Our Venture Relations team at AngelList serves as the main point of contact for our clients across our suite of private market software products. Our clients include some of the most exciting investors in the Venture Capital ecosystem, CFOs of multi-billion dollar private market funds, and operators within private fund management. The Venture Relations team partners with our clients to deliver a delightful product experience, drive retention, and enable growth. In this role, you’ll serve as the operational center of excellence for AngelList’s customers by working closely with Account Managers to manage fund operations, troubleshoot client issues, and serve as subject matter expert on our software suite. You will work directly with General Partners, CFOs, and other external stakeholders to drive outcomes and focus on executing critical workflows to provide Account Managers and our customers with increased leverage. Internally, you will collaborate with sales, engineering, legal, finance, operations, and tax teams to enhance platform efficiency and track client challenges. Please note, this is not an investing role. This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: • Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business., • Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency., • Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies, • Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverablesOther characteristics of the ideal candidate:, • 2 years of experience within a rapidly growing startup or fintech organization, • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions. You’ll show an enthusiasm for tackling challenges and improving processes., • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise., • Resourceful, ambitious, and a quick learner, • Superb attention to detail — you need to be able to catch the edge case every time Compensation: The compensation for this role consists of a competitive base salary, performance based variable component, benefits, and equity package. The compensation for this role is $105,000 with a 10% target variable compensation and an equity package. Additional details about our Total Rewards package will be provided during the recruitment process. Benefits: We support your life both in and outside of work. Explore our benefits Learn about Funders & Founders What Guides Us: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us. Our beliefs Our values & leadership expectations AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in customer support, CX operations, support ticket handling, knowledge base documentation, escalation workflows, and structured support process review. This role supports current and upcoming remote consulting opportunities focused on structured customer support review, ticket workflow analysis, knowledge base assessment, escalation routing, exception handling, and high-quality project execution. Selected professionals will apply their customer support expertise to review realistic support scenarios, evaluate policy and documentation requirements, prepare structured written outputs, and support accurate, evidence-based customer support workflow tasks. Key Responsibilities Professionals in this role may contribute to: Ticket Handling & Support Response Review • Review customer support scenarios involving Tier 1 tickets, known-answer workflows, knowledge base references, macro selection, and response quality, • Evaluate support responses against source materials, product documentation, rule sets, and defined customer support criteria, • Support structured review of ticket replies, support macros, response templates, and customer communication workflows, • Review support scenarios involving refunds, exceptions, account issues, policy-based decisions, escalation triggers, and approval or denial workflows, • Evaluate exception handling decisions against documented policies, eligibility requirements, escalation rules, and customer context, • Support structured review of escalation notes, decision logs, customer communication records, and support playbooks, • Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content, • Evaluate support content against required sections, step accuracy, product logic, formatting standards, and documented workflows, • Support structured review of KB authoring, content maintenance, automation design, and QA processes Strong candidates may have: • 2+ years of experience in customer support, CX operations, support operations, technical support, help desk support, customer experience, or related roles, • Experience in B2B SaaS, marketplace, e-commerce, fintech, consumer apps, digital products, or other support-heavy environments, • Experience with one or more areas such as support ticket handling, macro design, automation workflows, escalation routing, refund or exception review, knowledge base authoring, CSAT analysis, or QA processes, • Familiarity with support platforms such as Zendesk, Intercom, Freshdesk, Front, Help Scout, Salesforce Service Cloud, HubSpot Service Hub, or similar systems, • Comfort reading and preparing support artifacts such as ticket responses, KB articles, macros, escalation notes, QA reviews, support playbooks, and customer communication records, • Strong written communication skills and ability to explain support decisions clearly, • A degree or professional background in communications, business administration, customer experience, information systems, service management, operations support, or a related field is helpful, • Experience with support QA, customer experience analytics, help center optimization, support automation, or support operations improvement, • Familiarity with CSAT, SLA tracking, escalation frameworks, refund policies, support macros, or internal support playbooks, • Experience preparing or reviewing ticket responses, KB articles, macros, escalation notes, QA scorecards, or customer communication templates, • Experience working with B2B SaaS, marketplace, e-commerce, subscription products, fintech, or digital service environments, • Apply customer support and CX operations expertise to structured remote project work, • Contribute to high-quality ticket workflow review, knowledge base assessment, escalation analysis, and support documentation, • Work on flexible, project-based assignments aligned with your professional background, • Use your customer support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

About Us: At Biz2Credit, we are looking for individuals who are ready to join a dynamic and innovative fintech company on a mission to change the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions, like our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role Biz2Credit is launching a new small-business credit card, and we are hiring a Director Fraud Risk to build and scale the risk engine that powers the product. This role sits within the Risk organization and focuses on designing and executing the fraud and credit strategies required to safely grow a new card portfolio. You will own fraud and credit risk strategy across the full lifecycle, partner with Data Science on model development, work with product and engineering to implement rules and logic, and collaborate with vendors who support fraud detection, identity verification, and credit decisioning. This is a hands-on, analytics-driven role for someone who has built or scaled card risk systems before. Key Responsibilities Fraud Risk Strategy & Analytics • Develop and manage fraud strategies across the full credit card lifecycle: KYC, KYB, onboarding, transaction monitoring, disputes, and chargebacks, • Build and optimize fraud rules, signals, and decisioning logic, • Partner with Data Science to develop or enhance fraud models, • Monitor fraud KPIs, emerging patterns, and loss trends to adjust strategy, • Work with fraud vendors and platforms to implement rules, workflows, and detection capabilities Credit Risk Strategy & Analytics • Own credit line assignment, credit line increases (CLI), credit line decreases (CLD), and ongoing credit monitoring, • Develop and refine credit risk segmentation, cutoffs, and exposure strategies, • Partner with Data Science online assignment models and credit risk models, • Build dashboards and analytics to track credit performance, delinquencies, and portfolio trends, • Continuously optimize credit policies to balance growth and risk Card Program Buildout & Scaling • Contribute to building the fraud and credit risk foundation for a new credit card program, • Support scaling of the portfolio through iterative strategy, analytics, and model improvements, • Ensure risk systems, rules, and logic are implemented correctly across product, engineering, and vendor platforms Cross‑Functional Collaboration • Work closely with product, engineering, operations, and external vendors to launch and scale long duration programs, • Translate risk strategy into technical requirements for implementation, • Partner with compliance teams as needed; deep expertise not required, but familiarity with Reg Z, Reg B, FCRA, and UDAAP is helpful Qualifications • 5–10+ years of experience in credit card fraud risk, credit risk, risk analytics, or risk modeling, • Hands‑on experience with fraud lifecycle management: KYC, KYB, onboarding, transaction monitoring, disputes, chargebacks, • Experience with credit line strategy: limit assignment, CLI, CLD, and credit monitoring, • Strong analytics background; proficiency in SQL required, Python preferred, • Experience working with fraud and/or credit risk vendors and platforms (e.g., decision engines, fraud tools, KYC/KYB providers), • Experience building or scaling risk strategies for a credit card program, • Ability to work cross functionally with product, engineering, data science, and vendors, • Familiarity with compliance requirements for credit cards; ability to partner with compliance teams Who Thrives in This Role • Someone who has built or scaled a credit card risk engine, • A fraud + credit strategist who is equally comfortable with rules, analytics, and models, • A hands-on operator who can design strategy and also dig into SQL, • Someone who enjoys cross-functional execution and long-term program building, • A risk expert who wants to shape the foundation of a new card product

TITLE: People Operations Intern DEPARTMENT: People REPORTING TO: Senior HR Coordinator OFFICE LOCATION: New York City, NY, USA ROLE TYPE: Internship, Hybrid (3 days In-Office, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? As a People Ops Intern, you will join IPC’s Global People team and work closely with People Operations and Benefits stakeholders, supporting employees across AMERS and EMEA regions. This internship provides exposure to the full employee lifecycle, with a strong focus on HR operations, benefits administration, data accuracy, and employee experience. You will support day-to-day People activities while contributing to global programs that promote employee wellbeing, engagement, and operational excellence. You will be part of a fast-paced, collaborative, and international team that manages multiple priorities and plays a key role in shaping the employee experience at IPC. You may also: • Provide HR administrative support to employees across AMERS and EMEA., • Assist with onboarding and offboarding processes, including documentation, coordination, and system access., • Support benefits-related activities, including employee inquiries, enrollment support, and data validation., • Maintain accurate employee records and documentation for current and former employees., • Support updates, audits, and reporting within the HRIS system (Oracle Cloud), • Assist with People programs, including Wellness, Diversity & Inclusion, Learning & Development, and Reward & Recognition., • Support employee engagement initiatives, Town Halls, and internal communications., • Assist with the review and maintenance of internal HR materials and policies, • Contribute to ad-hoc People Ops projects and process improvement initiatives., • Proactively identify opportunities to leverage AI tools or automation to improve People Ops & Benefits processes, workflows, or operational efficiency, and share recommendations with the team. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in the final year of a Bachelor’s or Master’s degree in Human Resources, Psychology, Business Administration, or a related field., • Excellent English language skills (written and spoken)., • Strong communication and teamwork skills., • Strong analytical and problem-solving abilities, with a high level of attention to detail., • Comfortable navigating ambiguity and changing priorities. Preferred / Advantageous: • Interest in People Operations, HR Administration, and/or Benefits., • Exposure to HRIS systems (e.g., Oracle HCM is a plus)., • Comfort working with data, documentation, and confidential information., • Interest in process improvement, automation, or AI-enabled tools., • Experience in a fast-paced corporate or international environment. Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives., • Access to LinkedIn Learning., • Access to IPC University., • Improve your technical and soft skills through integrated training and development workshops., • Gain invaluable exposure to leadership and the corporate environment., • Build lasting connections through networking and relationship-building opportunities., • Connect with your peers through exciting social events. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

🚀 Agentic AI Engineer🚀 ✨Series A Fintech Start-Up ✨ 💎Equity you WILL realise💎 📍 Manhattan, New York 💸 $200k - $300k depending on level 🧩 $160k equity vested over 4 years 🚨 This is a career-defining role 🚨 This role sits inside one of the fastest-growing Series A Fintech start-ups, building production-grade agentic systems for complex, high-stakes enterprise workflows. The business has scaled at exceptional speed, closed a record-breaking Series A at the end of last year, and is now focused on building an elite engineering team to own the core AI infrastructure end-to-end. 💪 The Environment • Exceptional, high-performing teams, • Engineers work directly with founders daily, • No layers, no slow approvals, no hand-offs The intensity is deliberate. The aim is compression: • Faster learning curves, • Faster iteration cycles, • Faster ownership and decision-making 🧩 What You’ll Actually Be Building You will own and drive large portions of the AI agent infrastructure, from design through to production deployment. • Designing and deploying multi-agent systems, • Building and integrating RAG pipelines, • Creating evaluation frameworks (evals) to measure accuracy, reliability, and safety, • Shipping AI-powered features used by real enterprise customers, • Building backend services and APIs (Python, Django / FastAPI preferred), • Working across the stack — APIs, databases, infrastructure, and deployment pipelines, • Ensuring systems are scalable, performant, and secure in production 🧠 Who This Is For You’ll likely have: • Foundational software engineering experience, • Hands-on experience designing and deploying AI systems into production, end-to-end, • Strong backend engineering skills (Python), • Experience with relational databases, Redis, task queues, and background workers, • Familiarity with Docker, Kubernetes, and modern cloud infrastructure, • Experience with RAG, agent orchestration, and LLM evaluation techniques, • A high tolerance for ambiguity and shifting priorities 🏆 Why Exceptional People Say Yes Top engineers don’t optimise for comfort — they optimise for trajectory. • Talent density permanently raises their bar, • Founder access is direct and unfiltered, • One year of learning feels like several elsewhere, • The experience compounds long after they leave Then this is one of the most compelling Applied AI Engineering opportunities globally right now. #AIjobs #AIhiring #startup

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.We're looking for: You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company. We’re looking for a Strategy & Operations Lead to help build and scale the operating system behind Customer Success at Nitra. This is a highly visible, high-impact builder role for someone who thrives in fast-moving environments and enjoys solving hard problems through a combination of data, structured thinking, and pragmatic execution. You will work closely with Customer Success, Sales, Product, Finance, and company leadership to design and improve the systems, processes, and operating motions that drive customer activation, utilization, retention, and expansion. Your work will directly shape how we scale Customer Success from hundreds to thousands of healthcare practices while maintaining strong customer outcomes and operational excellence. The ideal candidate brings about 5+ years of total experience, including successful roles at high-growth technology companies, ideally in Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles. The strongest candidates will also bring experience from an investment banking or strategy consulting analyst/associate program, pairing startup operating experience with structured problem-solving, analytical horsepower, and a bias toward execution. This role is designed for someone with high energy, strong ownership, and a proactive mindset. You are comfortable operating through ambiguity reflective of a startup environment and energized by solving problems that do not yet have clear answers. You naturally bring structure to complexity, use data to identify opportunities and risks, and move quickly from insight to action. Pragmatism is key as you identify what matters, prioritize effectively, and help drive execution across disparate teams. Experience supporting high-velocity SMB customer segments and/or healthcare environments is a strong plus Your responsibilities will include: • Own the Customer Success operating cadence, • Lead the daily, weekly, monthly, and quarterly business rhythm for Customer Success in tune with Sales, Product, and Company-level cadences., • Convene key operating reviews, develop analyses, surface insights, and drive actions against business metrics including card spend, marketplace utilization, and AI software adoption, retention, and expansion., • Drive customer utilization, adoption, and retention, • Partner closely with Customer Success, Sales, and Product leadership to improve medium and long-term card and marketplace spend as well as AI product GDR and NDR., • Constantly review and recommend changes to operating metrics, segmentation, and team structure, • Turn data into insights and execution, • Build analyses, dashboards, KPI frameworks, and forecasts to identify trends, root causes, and growth opportunities. Translate insights into pragmatic recommendations and measurable action., • Build scalable systems and processes, • Design and improve workflows, segmentation, forecasting, reporting, and operational processes., • Own and lead software adoption and/or AI tool development., • Own quarterly and annual planning processes, • Work closely with leaders across Customer Success, Sales, Product, Finance, and Operations on planning, performance management, and strategic initiatives., • Partner with finance, leadership to define the strategy, budgets, organizational priorities, and long-term investments needed to scale Customer Success and accelerate business growth.You have:, • Total of 5+ years of experience that includes successful stints at high-growth technology companies, ideally within Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles., • Experience from an investment banking or strategy consulting analyst/associate program is strongly preferred., • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights and measurable business outcomes., • High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment., • A proactive, builder mindset with a demonstrated ability to independently identify problems and drive solutions., • Experience building scalable processes, reporting, dashboards, workflows, and operating cadences., • Strong communication and stakeholder management skills, with comfort working cross-functionally and directly with executives., • Experience supporting high-velocity SMB environments and/or healthcare practices is a plus., • Bachelors or equivalent degree from an accredited institution. We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $150k - $180k + equity + benefits. Our salary ranges are determined by role, level, and location. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Our client is a prestigious fintech firm in Manhattan, seeking an HR Specialist. • Collaborate on complex, cross-functional projects and process improvements across the organization, • Drive initiatives to streamline workflows and enhance operational efficiency, • Leverage modern technologies to address operational and organizational challenges, • Support various aspects of the employee life cycle, including compensation analysis, internal mobility, and employee experience programs, • Assist with the implementation and management of employee perks and engagement initiatives, • A bachelor’s degree is required and a minimum of two years of HR experience in, or exposure to, a human capital function and human capital systems, • Strong academic background is preferred, • Experience improving processes and leveraging AI is preferred, • A familiarity with and interest in generative AI is required., • Background in FinTech, Tech, or Financial Services preferred, • Workday exp is a plus The annual base salary range is $80,000 to $130,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

A financial services firm is seeking a senior recruiter that is skilled in Fund Accounting recruitment. This role is 5 days onsite. Description: • Oversee the full recruitment lifecycle for positions across accounting and finance requisitions, • Maintain accurate records and reporting in the applicant tracking system and prepare and deliver weekly and monthly reports, • Develop and sustain talent pipelines, • Execute recruiting strategies to enhance candidate quality and decrease time-to-hire, • Stay informed on financial services trends to provide market insights, • Manage and maintain relationships with external recruiting agencies, • Evaluate agency performance to ensure alignment with internal standards and hiring timelines, • Coordinate onboarding activities, including background checks, documentation, and equipment setup, • Source, screen, and assess candidates within private equity, private credit, asset management, fintech, and broader financial services, • Assist in creating and improving onboarding materials and processes Requirements: • 2+ years of experience in recruiting accounting professionals, • Deep understand of accounting/Big 4 recruitment, • Completed Bachelors Degree, • Experience in financial services, • Strong communications skills and ability to work in a fast paced environment The annual base salary range is $135,000 to $160,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

A financial services firm is seeking a senior recruiter that is skilled in Fund Accounting recruitment. This role is 5 days onsite. Description: • Oversee the full recruitment lifecycle for positions across accounting and finance requisitions, • Maintain accurate records and reporting in the applicant tracking system and prepare and deliver weekly and monthly reports, • Develop and sustain talent pipelines, • Execute recruiting strategies to enhance candidate quality and decrease time-to-hire, • Stay informed on financial services trends to provide market insights, • Manage and maintain relationships with external recruiting agencies, • Evaluate agency performance to ensure alignment with internal standards and hiring timelines, • Coordinate onboarding activities, including background checks, documentation, and equipment setup, • Source, screen, and assess candidates within private equity, private credit, asset management, fintech, and broader financial services, • Assist in creating and improving onboarding materials and processes Requirements: • 2+ years of experience in recruiting accounting professionals, • Deep understand of accounting/Big 4 recruitment, • Completed Bachelors Degree, • Experience in financial services, • Strong communications skills and ability to work in a fast paced environment The annual base salary range is $135,000 to $160,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

A financial services firm is seeking a Senior Talent Acquisition Associate. This role is 5 days onsite. Description: • Oversee the full recruitment lifecycle for positions across all departments, • Maintain accurate records and reporting in the applicant tracking system and prepare and deliver weekly and monthly reports, • Develop and sustain talent pipelines, • Execute recruiting strategies to enhance candidate quality and decrease time-to-hire, • Stay informed on financial services trends to provide market insights, • Manage and maintain relationships with external recruiting agencies, • Evaluate agency performance to ensure alignment with internal standards and hiring timelines, • Coordinate onboarding activities, including background checks, documentation, and equipment setup, • Source, screen, and assess candidates within private equity, private credit, asset management, fintech, and broader financial services, • Assist in creating and improving onboarding materials and processes Requirements: • 5+ years of experience in recruiting, • Bachelors Degree, • Recruiting experience within financial services is required, • Must be open to working on site 5x a week, • Strong communications skills and ability to work in a fast paced environment The annual base salary range is $135,000 to $150,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

About The Company This is a high-growth, venture-backed company building an AI-driven platform focused on modernizing finance and back-office operations. The product helps organizations automate core workflows across billing, payments, reporting, and financial processes, enabling teams to reduce manual work and improve operational visibility. The company is early-stage, well-funded, and based in New York, with a strong technical and domain-focused founding team. About The Role The company is hiring a Head of Implementation to build and scale its customer delivery function. This is a player-coach role where you will lead the implementation strategy while staying close to complex, high-impact customer deployments. You will define how the platform is delivered, partner cross-functionally with Product, Engineering, and Operations, and build the systems, processes, and team needed to support rapid growth. What You’ll Do Own the Implementation Function • Build and scale the implementation team, including hiring, onboarding, and development, • Define team structure, roles, and performance expectations, • Establish delivery standards and best practices Lead Strategic Implementations • Stay hands-on with complex or high-priority customer implementations, • Oversee end-to-end onboarding, including process mapping, system configuration, and integrations, • Ensure successful and efficient go-lives for key accounts Build Scalable Processes • Design and implement repeatable playbooks and workflows, • Improve internal tooling, data visibility, and operational efficiency, • Drive consistency across implementations as the company scales Act as a Functional Expert • Translate business and operational requirements for customers, • Ensure alignment between platform capabilities and client workflows Partner Cross-Functionally • Work closely with Product and Engineering to surface insights from implementations, • Influence product direction based on customer needs and delivery experience Drive Performance and Accountability • Track delivery metrics and team performance, • Identify bottlenecks and implement solutions to improve speed and quality, • Ensure a high standard of customer experience What They’re Looking For • 6–10+ years of experience in implementation, onboarding, or professional services within SaaS or fintech, • Experience leading and scaling an implementation or delivery team, • Strong understanding of business process workflows, systems, and integrations, • Experience working with ERP or financial systems (e.g., NetSuite, QuickBooks), • Proven ability to manage complex customer implementations end-to-end, • Strong leadership, communication, and cross-functional collaboration skills, • Background in finance, accounting, or business systems is a plus, • Based in NYC and comfortable with an in-office environment Why This Role This is an opportunity to take ownership of a critical function at an early-stage company operating at the intersection of AI and business operations. You’ll have a direct impact on how the product is delivered, how the team is built, and how the company scales its customer base.

Job DescriptionDirector, Deployment Strategist (Applied AI / Healthcare / Regulated Data) Location: U.S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid–Senior (player/coach) Start: As soon as available Beacon Talent is conducting a confidential search for a venture-backed technology company building an applied AI platform used by teams developing models in regulated, data-intensive environments (e.g., healthcare and adjacent domains). The platform helps customers evaluate performance, operationalize evidence, and streamline adoption with rigorous data workflows and domain-expert guidance. The Opportunity This role owns a portfolio of the company’s most strategic customers—many of whom are technical AI teams—ensuring projects launch smoothly, deliver measurable outcomes, and expand into long-term partnerships. You’ll sit at the intersection of customer success, program delivery, and product influence, partnering closely with Engineering, Data, Product, and Leadership. What You’ll Do Own high-stakes customer programs * Lead end-to-end delivery for complex, multi-workstream engagements—from kickoff through final readout and ongoing expansion. * Translate ambiguous customer needs into clear scopes, milestones, success metrics, and deliverables. Run cross-functional execution (and jump in when needed) * Coordinate internal teams (Product, Data, Engineering, Operations) to hit timelines and quality bars. * Unblock execution, surface risks early, and drive resolution—occasionally getting hands-on with artifacts like analysis plans, evaluation summaries, or workflow specs. Be the primary customer interface * Manage executive-level relationships and day-to-day stakeholders. * Set communication cadence, run steering check-ins, handle escalations, and ensure crisp alignment. Convert insights into product leverage * Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks, and product roadmap inputs. * Partner with Product to shape what becomes “standard” vs. bespoke. Drive retention and growth * Own renewal readiness, account health, and expansion opportunities. * Identify upsell paths tied to value (new datasets, evaluation modules, workflow automation, added sites/teams, etc.). What Success Looks Like (First 6–12 Months) * Customer programs are delivered on-time, with clear outcomes and high satisfaction. * You’ve built repeatable delivery motions that reduce rework and improve predictability. * Key accounts expand through renewals + additional scope, driven by demonstrated impact. * Internal teams feel you are a reliable “quarterback” who brings clarity, prioritization, and calm execution. What You Bring (Required) * 6+ years in a client-facing role: customer success, strategic account management, solutions consulting, engagement management, or similar. * Demonstrated strength in program/project management across cross-functional technical teams. * Comfort working with complex data products (structured + unstructured; bonus for imaging, time-series, waveforms, or multimodal pipelines). * Ability to bridge technical and non-technical conversations—credible with ML/engineering and effective with senior executives. * Track record of driving retention and expansion (renewals, upsell, multi-year partnerships, or growth in account scope). * Highly organized, proactive, and effective in fast-moving, build-as-you-go environments. Nice to Have * Experience in regulated AI (healthcare, life sciences, fintech, insurance, public sector, etc.). * Familiarity with evaluation/validation concepts (model performance studies, monitoring, data quality frameworks, evidence generation). * Exposure to regulatory, compliance, or procurement considerations that influence adoption. * Prior work supporting consortium-style initiatives, research collaborations, or multi-stakeholder programs. Compensation & Benefits Competitive base + performance upside + equity (details shared in process), plus comprehensive benefits.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in B2B sales, growth marketing, lifecycle marketing, demand generation, revenue operations, CRM workflows, and structured go-to-market execution. This role supports current and upcoming remote consulting opportunities focused on structured go-to-market workflow review, sales motion analysis, campaign planning, revenue operations assessment, CRM documentation, pipeline review, and high-quality project execution. Selected professionals will apply their sales, marketing, or RevOps expertise to review realistic GTM scenarios, evaluate commercial requirements, prepare structured written outputs, and support accurate, evidence-based revenue workflow tasks. Key Responsibilities Professionals in this role may contribute to: Sales Motion & Deal Workflow Review • Review go-to-market scenarios involving account research, ICP targeting, outbound sequencing, discovery preparation, demo scripting, proposals, SOWs, redlines, QBRs, renewals, and forecast calls, • Evaluate sales materials against defined buyer profiles, commercial requirements, pipeline context, pricing logic, and documented deal criteria, • Support structured review of sales playbooks, opportunity notes, call plans, proposal drafts, QBR materials, and forecast narratives, • Review marketing scenarios involving campaign builds, ad copy, SEO content, case studies, positioning documents, battlecards, launch plans, nurture sequences, webinars, and social copy, • Evaluate campaign and positioning materials against audience requirements, messaging frameworks, brand standards, source materials, and documented campaign goals, • Support structured review of campaign briefs, nurture flows, content plans, product marketing assets, lifecycle messaging, and launch documentation, • Review revenue operations scenarios involving CRM hygiene, lead routing, lead scoring, pipeline analytics, win/loss categorization, territory planning, commission calculations, and attribution models, • Evaluate CRM workflows, routing logic, attribution outputs, and pipeline reports against defined specifications, formulas, and expected business outcomes, • Support structured review of sales operations artifacts such as pipeline reviews, attribution models, territory plans, commission models, routing flows, and GTM dashboards Strong candidates may have: • 3+ years of experience in B2B sales, account executive work, sales leadership, growth marketing, lifecycle marketing, demand generation, RevOps, SalesOps, MarketingOps, agency work, SaaS GTM, or related commercial roles, • Working fluency in at least two areas such as outbound strategy, sequencing, campaign planning, marketing operations, attribution, pricing and packaging, sales operations, lifecycle marketing, CRM workflows, SEO, or content strategy, • Familiarity with tools such as Salesforce, HubSpot, Marketo, Outreach, Salesloft, Gong, Clari, LeanData, Chili Piper, Customer.io, Iterable, Google Analytics, Semrush, Ahrefs, Looker, Tableau, or similar GTM systems, • Comfort reading and preparing GTM artifacts such as pipeline reviews, campaign briefs, attribution models, sales playbooks, outbound sequences, positioning docs, QBR decks, territory plans, and commission models, • Strong written communication skills and ability to explain GTM decisions clearly, • A degree or professional background in business administration, marketing, sales, communications, economics, analytics, entrepreneurship, or a related field is helpful, • Experience in SaaS, agency, B2B technology, marketplace, fintech, e-commerce, or other GTM-heavy environments, • Familiarity with sales frameworks, lifecycle journeys, campaign attribution, ICP development, pricing and packaging, CRM hygiene, territory design, or pipeline forecasting, • Experience preparing or reviewing campaign briefs, outbound sequences, pipeline reports, sales playbooks, attribution models, battlecards, launch plans, QBR decks, or commission calculations, • Certifications or practical experience with Salesforce, HubSpot, Marketo, RevOps, SalesOps, lifecycle marketing, SEO, or analytics tools, • Apply sales, marketing, and revenue operations expertise to structured remote project work, • Contribute to high-quality GTM workflow review, campaign assessment, sales motion analysis, and revenue systems documentation, • Work on flexible, project-based assignments aligned with your commercial background, • Use your GTM judgment in a focused, detail-oriented work environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$115 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job Description About Us: Versana is an industry-backed fintech on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. About You: The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana’s new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana’s new product. Key Responsibilities:• Actively drive client participation and engagement to support a new Versana product launch. • Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans., • Passionate about developing and implementing the ideal customer journey for a new product., • Provide direct client training to drive adoption of Versana’s self-service technology solution., • Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation., • Provide ongoing support to new clients with training and manual processing of the new product’s launch., • Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture, • Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses., • Adhere to internal and external onboarding and new product related SLAs, where applicable., • Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.Must Haves:• 3 to 5 years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable., • Prior experience with customer success in a start-up environment., • Strong problem solving and analytical thinking skills, with a willingness to dive into details., • Excellent communication and presentation skills., • Detailed knowledge of process planning., • Experience in customer facing role highly desirable., • Exposure to CRM platforms to track and follow up on customer requests., • Understanding of financial products (must have).

Job DescriptionCareer Renew is recruiting for one of its clients a Customer Experience - Fintech - this is a fully remote role for US-based candidates. Salary range: 100-150K USD yearly plus benefits plus equity.Who are we? We are transforming financial access for Americans by building credit pathways for people traditionally excluded from the financial system. We've grown revenue 20x in three years while staying profitable and cash flow positive. Join a lean high-performing team of 28 people scaling to 30+ by year-end. You'll work directly with technical founders from Plaid and Google/Yahoo who prioritize low ego and high impact culture. This Customer Experience role blends AI system building with direct customer support. You'll train chatbots handle 30k+ monthly contacts while solving complex financial issues for real people building credit. What are we looking for? We are looking for a Customer Experience professional with 4+ years of experience to join our early-stage, high-growth fintech startup. The ideal candidate is a scrappy, autonomous, and empathetic problem-solver with a strong technical aptitude and a builder mentality. We are hiring for this role to help us scale our support operations by improving our AI-powered systems, managing our transition to a new CX platform, and handling complex customer issues directly. This is an intense, high-ownership role with a significant opportunity for impact and growth. What will you be doing? • Build, manage, and improve our AI-powered customer experience agents and systems., • Resolve complex, sensitive, and edge-case customer issues that require manual investigation and a high degree of empathy., • Identify patterns across customer conversations to improve AI agents, support workflows, and self-serve experiences., • Utilize data and learn SQL to analyze trends and contribute to technical projects, such as making improvements to the team's admin dashboard., • Collaborate with product and engineering to strengthen support infrastructure and reduce the need for manual intervention over time.Requirements:4+ years of experience at a high-growth consumer startup focused on customer experience. (Mandatory)Experience in a high-volume, B2C customer-facing role. (Mandatory)Experience at an early-stage, scrappy startup environment. (Mandatory)Professional experience in the Fintech industry. (Nice-to-have)Experience building or training AI chatbots in a professional setting. (Mandatory)Familiarity with SQL for data analysis. (Nice-to-have)Demonstrated experience with building via AI (Mandatory)High autonomy and empathy for customers in financial difficulty. (Mandatory)

Overview Whistler Partners is partnering with a premier, startup-focused corporate platform seeking a junior associate to join its integrated Venture Capital and M&A practice. This team advises high-growth, tech-forward companies from formation through exit — working closely with founders, venture capital investors, growth equity sponsors, and public company executives. The practice is known for its deep client trust, startup sensibility, and ability to quarterback complex transactions at every stage of the company lifecycle. This is an exceptional opportunity for junior attorneys looking to build real venture-to-exit fluency at a firm that prioritizes responsibility, mentorship, and long-term development. Why this role? Full Lifecycle Exposure — Not Just One Slice of the Pie You’ll work with innovative startups, venture funds, and public companies across technology, life sciences, fintech, and emerging sectors. From early-stage financings to strategic exits, this is where companies turn when it’s time to scale or sell. Integrated Venture + M&A Practice This is not a siloed seat. One week may involve structuring a Series A; the next could mean supporting a buy-side acquisition or advising a growth equity investor. Associates build cross-disciplinary deal fluency early. Real Client Access from Day One Even junior associates are expected to engage directly with founders, CEOs, investors, and in-house counsel. The partners are highly ranked, deeply collaborative, and invested in associate growth. A Platform That Travels Well Alumni have moved into GC roles, executive positions, and partnership tracks. Whether your goal is firm leadership or an eventual in-house pivot, this experience builds optionality. Whistler has a longstanding relationship with this team and works closely with key partners — providing meaningful access, thoughtful feedback, and strategic long-term career planning. Key Responsibilities • Support venture financings across all stages (seed through late-stage growth), • Assist with buy-side and sell-side M&A transactions, • Draft and negotiate definitive and ancillary transaction documents, • Conduct due diligence and manage transaction workstreams, • Work directly with founders, investors, and in-house counsel, • Collaborate across practice groups on complex transactional matters Ideal Candidate Profile • JD class years: 2021–2022 (or early 2023 with meaningful deal experience), • Experience at a top-tier law firm or sophisticated boutique in corporate, M&A, startup/venture, or private equity, • Strong drafting, diligence, and communication skills, • Comfortable operating in fast-paced transactional environments, • Experience with technology or life sciences clients is a strong plus About Whistler Partners Matchmakers, Not Headhunters Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter. We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career. Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job Title: Delivery Program Manager (Embedded Payments | Banking Domain) Experience: 10+ Years Location: Hybrid- Iselin NJ/Johnston RI/Boston MA Job Description: We are seeking a strong Delivery Program Manager with deep expertise in the Payments domain within Banking / Financial Services. This role will be responsible for leading large-scale, complex payment transformation programs across multiple workstreams, platforms, and stakeholder groups. The ideal candidate will have a proven track record of managing end-to-end delivery of payments initiatives, including modernization, real-time payments, and platform transformation, while ensuring alignment with regulatory, risk, and operational requirements. Primary Responsibilities • Lead end-to-end delivery of Payments programs across multiple workstreams and teams, • Manage complex initiatives spanning:, • ACH, Wires, Real-Time Payments (RTP), Cards, and Cross-border payments, • Payments modernization and platform transformation, • Drive program governance, including:, • Roadmaps, milestones, risk management, and reporting, • Stakeholder communication across business, technology, and operations, • Coordinate across engineering, product, operations, and vendor teams to ensure seamless delivery, • Manage dependencies across systems such as:, • Core banking platforms, • Payment hubs, • Messaging and integration layers, • Ensure delivery aligns with regulatory, compliance, and risk frameworks, • Drive process improvements, automation, and operational efficiencies, • Oversee UAT, production readiness, and go-live execution, • Provide leadership across distributed teams and multiple delivery pods Required Skills & Experience • 12–18+ years of experience in program delivery within Banking / Financial Services, • Strong experience managing Payments programs (ACH, Wires, RTP, Cards, etc.), • Proven track record in leading large-scale, complex transformation initiatives, • Strong understanding of payments architecture, platforms, and processing flows, • Experience working with cross-functional teams and senior stakeholders, • Strong program governance, risk management, and delivery execution skills, • Experience working in Agile / hybrid delivery environments, • Excellent communication, leadership, and stakeholder management skill Preferred Skills • Experience with Embedded Payments / Banking-as-a-Service (BaaS) models, • Exposure to payments modernization initiatives (ISO 20022, real-time payments, API-driven payments), • Experience working with payment hubs, orchestration layers, and API ecosystems, • Familiarity with cloud platforms (AWS / Azure) and microservices architectures, • Experience working with FinTech partners or third-party payment providers Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ___ Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance, • Cab facility, • Meals/snacks, • Continuous Learning Program Stratacent is an equal opportunity employer. As such, to the extent defined by federal, state, and municipal law, Stratacent will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law.

Description Why Ness? We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world. You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. As project manager it is expected to lead and manage project management practices within an organization. This role involves establishing, maintaining, and improving project management standards, processes, and tools across the organization. Key Responsibilities Project Management Framework & Governance • Develop, implement, and evolve enterprise-wide project management methodologies, standards, and governance frameworks (primarily Waterfall)., • Oversee the end-to-end project portfolio, including prioritization, resource planning, and alignment with business strategy., • Own project financials, including budgeting, forecasting, and margin management., • Establish and enforce risk management processes to proactively identify, assess, and mitigate risks., • Define KPIs, dashboards, and reporting frameworks to monitor project health and performance., • Partner with senior leadership, clients, and cross-functional teams to ensure alignment and transparency., • Identify opportunities to enhance delivery processes, tools, and operational efficiency., • Ensure all projects comply with internal policies, procedures, and regulatory requirements. Qualifications Experience • 10+ years of project management experience, with a strong track record of delivering complex, large-scale initiatives., • Prior experience leading PMO functions or enterprise project governance., • Experience with AML/fraud detection frameworks, • Proven ability to lead teams, influence stakeholders, and operate effectively in a fast-paced environment., • Proficiency with project management tools (e.g., MS Project or equivalent).

Scale AI operates a global two-sided marketplace. On the demand side, AI labs and enterprises need high-quality training data. On the supply side, 500,000+ contributors across 100+ countries perform the annotation, evaluation, and data-generation work that makes frontier AI possible. For example, our contributor network includes Math PHDs from Vietnam, law professors at top colleges and investment bankers modeling efficient capital structures - all in service of training next-gen AIs. Keeping this marketplace trustworthy and free from fraud is foundational - to contributor experience, to customer data quality, and to the health of the business. We are looking for a senior Product Manager to lead Trust & Safety at Scale. This is a high-autonomy, high-impact role. You will own the product strategy for fraud detection, prevention, and remediation across our contributor ecosystem - building the systems that protect our platform from abuse while preserving a fair, transparent experience for legitimate contributors. T&S at Scale intersects every part of the contributor lifecycle: onboarding, task assignment, quality assessment, and payments. The scope is global, the adversaries are sophisticated, and the stakes are real. This role requires deep domain expertise in fraud and trust & safety. You should bring a strong point of view on how to build world-class T&S systems - because you will be the resident expert. You will set the vision for moving T&S from a reactive, fire-fighting posture to a proactive, intelligence-driven function with scalable detection and prevention infrastructure. About the Role: • You will be the most senior T&S product leader at Scale, reporting directly to the Head of GenAI Product. You will have dedicated engineering, data science, and operations partners, and will work closely with EPD leadership and Delivery Ops., • T&S at Scale is not a mature function - it has been built reactively over time in response to specific fraud incidents. The platform needs a cohesive strategy that balances fraud mitigation with contributor growth, reduces false positives, and replaces ad-hoc solutions with scalable systems. You will inherit a patchwork of existing tools, signals and products and shape them into a coherent, defensible platform with mature processes., • The contributor marketplace creates unique fraud vectors: account farming, task manipulation, quality gaming, payment fraud, and collusion - all evolving as AI capabilities change. You need to stay at the leading edge of adversarial behavior in AI-native marketplaces., • Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention, • Own the product roadmap for fraud detection, prevention, and remediation systems - including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling, • Build a balanced approach to fraud mitigation and growth protection - ensuring T&S interventions don't unnecessarily throttle the contributor funnel or create friction for legitimate users, • Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material, • Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership - independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement, • Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models, • Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure, • Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively, • 8-12 years of experience in Product Management in the tech industry, with at least 3-4 years leading Trust & Safety, Fraud, or Risk product teams, • Deep domain expertise in fraud (not security) - specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud. FinTech/payments fraud alone is not sufficient; we need someone who understands platform-level abuse and adversarial user behavior, • Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases, • Proven ability to balance fraud mitigation with growth protection - you've made hard tradeoff decisions between blocking bad actors and preserving good UX, • Exceptional stakeholder management skills - you've navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions. You handle escalations, build trust, and drive alignment independently, • Strong analytical capabilities - you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL, • Experience setting ambitious product vision and executing against it - you've moved a function from reactive to proactive, • Experience building T&S systems with global/international coverage across diverse contributor populations, • Understanding of AI-enabled fraud vectors and how adversarial behavior evolves as AI capabilities improve, • Experience with contributor/gig-economy platforms specifically (not just consumer marketplaces) About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups.At DualEntry, the future of finance is being written today.ERP is one of the largest fintech markets in the world ($220,000,000,000+).Yet, tens of thousands of companies are still using on-premise systems, and the industr

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

We build websites and apps for clients across the US and Europe, specializing in decentralized finance (DeFi, crypto, NFT, blockchain), fintech, and healthcare, with occasional work in e-commerce and other verticals.Beyond client work, we operate our own high-revenue web product with a website, mobi

Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Senior Product Manager, Fintech. Oversee the entire product lifecycle, from ideation and validation, to launch and iteration.

Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$8B traded last year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. Polymarket is looking for a pragmatic full-stack engineer to join our US Exchange Tooling team. You'll build the critical internal systems that power our CFTC-regulated exchange operations—from payment reconciliation and transaction processing to operational dashboards and compliance tooling. This is a high-impact role where you'll work directly with operations teams, build systems that handle real money at scale, and help establish the technical foundation for our growing US exchange business. If you enjoy solving complex problems in fintech, building tools that people actually use every day, and shipping code that matters, this role is for you. * Build internal tools for US exchange operations. Create systems that help control desk operators, supervisors, and compliance teams manage high-volume payment processing and reconciliation workflows. * Ship production features regularly. Launch improvements and fixes frequently in a fast-paced, regulated environment where reliability matters. * Work across the full stack. Build frontend interfaces for operational dashboards and backend APIs for transaction processing, reconciliation, and payment provider integrations and other control desk operations. * Collaborate with internal teams. Partner closely with operations, compliance, and product to understand workflows, gather feedback, and iterate quickly on tooling. * Design for scale and compliance. Build systems that handle thousands of daily transactions while maintaining audit trails and meeting CFTC regulatory requirements. * Contribute to technical decisions. Participate in architecture discussions, code reviews, and help establish best practices for the team. * 3-7 years of professional software development experience * Strong full-stack web development skills with TypeScript. Strong backend experience with Go. * Solid experience with React and Node.js (Next.js experience is a plus) * Experience building data-heavy applications or internal tools * Ability to work with external APIs and integrate third-party services * Strong collaboration and communication skills—you work well with non-technical stakeholders * Bias for action—comfortable shipping iteratively and refining based on user feedback * Builder's mindset—you take pride in creating tools that solve real operational problems * (Plus) Experience with MongoDB * (Plus) Background in fintech, payments, reconciliation systems, or regulated environments * (Plus) Familiarity with customer service or operations tooling * (Plus) Understanding of financial data modeling and audit requirements * (Plus) Bachelor's degree in Computer Science or equivalent * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup — new MacBook Pro, big display, & accessories

Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time exited founder, and Anupama Joshi drives founder excellence. We give founders an unfair advantage — pairing hands-on studio support

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Senior Product Manager to drive the strategy, roadmap, and execution for key areas of the Made Card and homeowner platform. This role is central to shaping how homeowners earn and redeem rewards, manage their home finances, and experience the Made platform end-to-end. You’ll collaborate across product, design, engineering, partnerships, and marketing to launch features that deliver real value to homeowners and accelerate company growth. * Own the product roadmap for one or more core areas of the Made Card and homeowner platform. * Translate company strategy and customer insights into clear product requirements and priorities. * Drive the full product lifecycle from concept to launch, balancing speed, quality, and scalability. * Partner with design and engineering to deliver intuitive, user-friendly, and impactful experiences. * Collaborate with partnerships and marketing to ensure product launches align with distribution and growth strategies. * Conduct competitive analysis, user research, and data analysis to inform product decisions. * Measure success through KPIs and continuously refine products based on insights and feedback. * Help shape product culture and processes as one of the early senior PMs on the team. * 6-10+ years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Proven track record of shipping successful products end-to-end. * Strong strategic thinking combined with excellent execution skills. * Ability to synthesize customer needs, data, and business goals into actionable product decisions. * Strong cross-functional leadership and communication skills. * Comfortable working in a fast-paced, ambiguous startup environment. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in payments, credit cards, or financial services platforms. * Background in homeownership, proptech, or real estate technology. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. You’ll be one of the senior product leaders shaping the future of Made Card and the broader homeowner platform. This is a rare opportunity to own high-impact areas of a product from the early stages, with visibility across the company and a direct hand in defining how millions of homeowners experience financial control and peace of mind. * Base Compensation Band: $150,000–$200,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ Lead Product Manager, US, 📍New York 📍New York, NY | 💰Lead Product Manager | $165,000 - $200,000 + ___ | Stock Options About Monzo Monzo Group is a leading financial technology company, with over 14 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. The US team We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the US, empowering people to take control of their finances with clarity, simplicity, and confidence. Our US team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product - it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. You’ll play a key role by: • Lead a cross-functional team to design, build and profitably grow a new product that deeply resonates with our US customers and elevates Monzo to a leading FinTech in the market, • Work closely with your partners in Marketing, Design and Research to ensure we are creating and communicating the most important value propositions for our customers, • Be an active and influential leader within the team and foster our culture of accountability, support and a high bar for excellence, • Collaborate with your peers across Monzo who can help you accelerate your progress and increase your odds of success (e.g., specific capabilities we don’t yet have in the US team, learnings, counsel, advice). Requirements • You’ve got a track record of building successful, customer-centric digital products in a fast growing company, • You love the craft of creating remarkable products and businesses, • You have excelled building and launching a remarkable zero-to-one consumer products (ideally a regulated one like financial services, healthcare, or similar), • You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way, • You have the urge and resilience to challenge the status quo and make things better, • You ground your thinking in data, facts and insights but are equally comfortable making decisions quickly if/when the complete/ideal data is unavailable, • You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with, • You’re excited by the ambition of what we’re doing at Monzo and personal finance in general, • You’re a fast learner, humble and curious, and enjoy developing yourself and others The Interview Process: Our interview process involves three main stages: • Initial Interview, • Case Study Interview, • Final interview: including a project walkthrough and a behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: • 💰 $165,000 - $200,000 base salary➕ plus stock options, • 🏥 Great Health, Dental and Vision Insurance, • 📈 Stock Options, • 💰 Generous 401k with 4% employer match, • ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Work the way that works for you with Monzo!, • 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!), • 🏡 Maternity / Paternity leave #LI-REMOTE #LI-AC2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups.At DualEntry, the future of finance is being written today.ERP is one of the largest fintech markets in the world ($220,000,000,000+).Yet, tens of thousands of companies are still using on-premise systems, and the industr

Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing.Our vision is to increase people’s love for their communities by investing in housing and improving the physical world.To do that, we need people who are inspired to modernize real

We’re hiring a Salesforce Financial Services Cloud (FSC) Engineer with 5–7 years of Salesforce experience and hands-on expertise implementing FSC within financial services environments (wealth management, banking, insurance, or fintech). This role is focused on building and customizing client-ce

At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others.Our expertise in IT solutions development and on-demand resources allows

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services. Experience in customer servi

About MPCH MPCH builds secure, resilient infrastructure for security-first organizations operating in regulated and adversarial environments. We deliver operationally rigorous technology—designed for auditability, continuity, and control—to help institutions protect critical systems and data. MPCH is a founding contributor to the Canton Network, supporting the next generation of institutional blockchain infrastructure. Our work spans validator operations, enterprise key management, and advanced cryptography (including multiparty computation), enabling participants to operate with the security, governance, and resilience standards expected in global financial markets. About the Canton Network Canton is a privacy-enabled, interoperable blockchain network designed for institutions. It supports connectivity across financial ecosystems while maintaining compliance, privacy, and performance requirements. Role Summary MPCH is seeking an Account Executive to drive institutional adoption of Canton Validator Nodes, Super Validator Nodes, and the Key Management Solution that underpins secure network operations. You will own opportunities end-to-end—from qualification through negotiation and close—working in close partnership with senior sales leadership and internal stakeholders (Product, Customer Success, and Operations). This role is suited to an outcomes-driven seller who is comfortable operating in complex, consultative enterprise cycles and can engage credibly with both business and technical decision-makers. Responsibilities: Institutional Sales Execution • Own the full sales lifecycle for MPCH’s Canton infrastructure offerings: discovery, solution alignment, security/compliance alignment, commercial negotiation, and close., • Build and manage a qualified pipeline across target segments including banks, broker-dealers, custodians, market infrastructure, fintechs, and enterprise technology providers., • Engage senior stakeholders across technology, security, operations, and business leadership., • Coordinate internal resources to progress opportunities: solution engineering, product, customer success, and operations., • Support proposals, pricing, and contracting in alignment with MPCH’s commercial standards and governance., • Meet or exceed individual sales goals while contributing to broader Canton ecosystem growth. Qualifications: Experience • Demonstrated ability to manage multi-stakeholder sales cycles, including discovery, qualification, and negotiation., • Highly organized, proactive, and accountable; able to manage multiple active opportunities and priorities in a remote environment., • Candidate must be located in the NYC metropolitan area Benefits: • Salary: OTE $240k+ (unlimited commission), • Equity options, • Comprehensive benefits package (US and UK), • Fully remote work environment

Position Overview Saphyre is seeking an experienced Enterprise Account Executive to drive new revenue within global custody banks and asset servicing institutions. This role is responsible for owning and executing the full enterprise sales cycle — from pipeline generation through close — using a disciplined, repeatable methodology. The AE will be paired with a senior Strategic Product Sales Lead (former custody industry executive) who will support executive access, industry positioning, and value articulation. The Account Executive owns the sales process and deal execution. The Strategic Product Sales Lead owns positioning, executive access, and value articulation. This role sells into large, Tier 1 financial institutions with complex procurement, security, and regulatory requirements. Key Responsibilities Pipeline Generation & Territory Development • Develop and execute a clear territory and account penetration strategy., • Generate pipeline through outbound prospecting, strategic account planning, and partnership with the Product Sales & Strategy Lead., • Drive consistent top-of-funnel activity (meetings, executive engagement, multi-threading)., • Maintain 3–5x pipeline coverage against quota targets. Enterprise Sales Execution • Own the end-to-end sales process for custody bank opportunities., • Lead structured discovery aligned to MEDDICC qualification., • Identify Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion, and Competition early and consistently., • Build and advance a clear close plan for each opportunity., • Run deal strategy sessions with the Product Sales & Strategy Lead. Deal Advancement & Qualification Discipline • Rigorously qualify opportunities before forecasting., • Proactively remove deal blockers., • Drive executive alignment and multi-threading within accounts., • Maintain accurate close dates and probability assessments., • Demonstrate strong forecast accuracy. Process & CRM Rigor • Maintain meticulous CRM hygiene in HubSpot., • Track all activities, notes, next steps, MEDDICC fields, and close plans., • Follow a rigorous Sales Process and qualification methodology, • Value selling & MEDDICC, • Prepare structured account plans and deal reviews for leadership., • Refine approach based on performance data and feedback Cross-Functional Deal Leadership • Coordinate the buying process with the customer: processes such as, • vendor due diligence, • InfoSec, • TPRM, • Architecture reviews, • Legal/procurement, • Partner with Solutions, Product, Legal, and Implementation teams to advance deals., • Ensure smooth internal handoffs post-sale. Qualifications • 7–12+ years enterprise SaaS sales experience selling into Tier 1 financial institutions., • Proven experience closing complex, multi-stakeholder deals., • Demonstrated use of MEDDICC or similar qualification framework (Force Management experience a plus)., • Experience navigating custody bank procurement, security, and risk review processes strongly preferred., • Track record of consistent quota attainment., • Strong CRM discipline (HubSpot experience a plus)., • Executive presence and comfort engaging C-suite stakeholders. Why This Role Is Unique • You will be paired with a highly credible former custody industry executive who will help open doors and elevate executive conversations., • You focus on disciplined execution while benefiting from built-in industry access and credibility., • You will help build a scalable, process-driven revenue engine within fintech infrastructure.

Location(s): US (remote), Boston (hybrid), or New York (hybrid) Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready* to make a change? Fintech at Toast operates one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day. We are seeking a Software Engineer II to join our Payments team. The successful candidate will contribute to the development of our unified payment processing solution. This platform offers a single, integrated service for payment acceptance across various channels and supports a configurable enterprise approach. It is designed to allow a build-once, available-to-all strategy for both existing and emerging payment methods. About this roll* (Responsibilities) • Design, build, and deliver features for Toast’s payments products, • Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards, • Roll* features out to customers, including monitoring for success, • Collaborate with UX and PM on the definition and design of features, • Partner with a wide array of teams across Toast, • Work with experienced engineers to deliver design and code review Do you have the right ingredients*? (Requirements) • 2+ years of experience in designing and implementing robust backend services using Kotlin., • Proven ability to develop scalable and secure APIs that integrate with various internal/external systems., • Knowledge of best practices in API lifecycle management, including versioning, documentation, and deprecation strategies., • Proficiency in Kotlin-specific frameworks and libraries for building efficient backend solutions., • Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability. Special Sauce (*Nice to Haves) • Proficiency in DynamoDB and PostgreSQL, • Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions, • Experience building mobile applications, • Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, Codex, or similar) AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our ___. Zone A $133,000 - $213,000 USD Zone B $115,000 - $184,000 USD Zone C $104,000 - $166,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About GlossGenius GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 90,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role GlossGenius has grown significantly, supporting tens of thousands of customers and seeing billions of transaction volumes on our platforms. As our customers continue to grow their businesses, we want to enable them to be more successful. For that, we’re building AI features that will transform how our customers operate and grow their businesses That’s why we are seeking strong Software Engineers, All levels to join one of our Product or Platform-based teams. Product-focused engineers work at the intersection of business needs and technical solutions, solving key customer problems. Platform-focused engineers build scalable, reliable, and extensible systems that empower product teams to move faster, deliver with quality, and focus on customer value. This role is remote from the San Francisco Bay Area. What We Work With We are open to hearing from candidates who know different programming languages and are excited to learn more and grow their skills. Our current stack: • Kotlin (micronaut, jooq), Ruby (Rails, Sidekiq), gRPC, protobuf, • Typescript / Javascript (React, Redux), • React Native, • AWS, Kubernetes, Postgres and Terraform What You’ll Do As a Software Engineer at GlossGenius, you'll play a critical role in shaping a platform that powers over 90,000 small businesses and processes more than $3 billion in payments annually. Engineers work on high-impact initiatives that support our rapid growth and evolving scale. Examples of your potential responsibilities include: • Develop, release, and run large-scale web applications that empower beauty and wellness businesses to operate and grow., • Build new AI features for our customers., • Develop and define our microservice-based infrastructure., • Build tools and solutions that enable internal teams to work faster, more effectively, with more confidence, and improve the value they can provide our users (Business Scalability team)., • Work on core experiences such as making payments friction-free for clients and customers, building tools to help customers earn more per hour, or enabling businesses to effortlessly grow and manage their teams., • Focus on front-end development, crafting intuitive and engaging user experiences for our web and mobile applications., • Improve performance, reliability, scalability, and security for our backend systems. What We’re Looking For • 2+ years of professional experience in software development., • A Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience., • A strong desire to move fast and have a significant impact., • An entrepreneurial mindset, eager to take ownership and contribute new ideas to solve challenging problems., • Ability to analyze and improve efficiency, scalability, and stability of various system resources., • Demonstrates strong collaboration skills and team spirit. Benefits & Perks • Flexible PTO, • Competitive health & dental insurance options, with premiums partially or fully covered by GG, • In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities), • Fertility and adoption benefits via Carrot, • Generous, fully-paid parental leave policy, • 401k benefit - employees are eligible to contribute starting day 1 of employment, • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses, • Pre-tax commuter benefits, • Dependent Care FSA, • Home office support The starting base salary for this role in San Francisco is between $150,000-$230,000+ target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually. We are hiring a Senior Software Engineer for our Processing team to lead Lithic’s next phase of growth - you’ll be doing as much technical leadership as you will be writing code. The Processing team maintains and builds the backend services that manage the flow of transactions between Lithic and external networks. The distributed systems we maintain have high standards of reliability and correctness. You will become an expert in the card payments space. The team uses a combination of Java and Python. • Ensure high reliability and correctness for Lithic’s transaction gateways, • Develop new features to better serve Lithic customers, • Ensure that the team is delivering reliable, secure, and scalable code with minimal tech debt, • Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way, • Lead efforts to improve systems and processes both within the team and across engineering, • Help drive strategic planning in collaboration with the engineering manager and product manager, • Mentor, sponsor, and empower team members to help them grow, • Participate in the team on-call rotation, • Experience shipping in a production environment and leading projects, • Advanced distributed system instincts and design skills, • Ability to lead large cross-functional projects and step in as a strong individual contributor, • A proven commitment to empathy and inclusion, • Excellent communication skills, • Growth mindset and continuous desire to learn and improve are a must, • Technical leadership skills are a plus, • An interest in fintech and the payments space is preferred Base salary range for US candidates: $145,000 - $195,000 • Health, vision, and dental insurance, • Unlimited PTO, • 401(k) match, • Life Insurance and AD&D policy, • 3% cashback on all Privacy purchases, • 12-weeks fully paid parental leave, • Work From Anywhere: work from anywhere in the world 4-weeks each year We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth. Employees in the NYC area are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible. In-office employees receive: • $50/month towards your commute, • Free lunch every Tuesday and Thursday

Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: • $50 billion in credit activity facilitated, • 5 million+ rental units in our network, • Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu. The Challenge We are hiring the first Product Manager for Esusu Identity Services. This role is an opportunity to truly own a product, not simply execute on a predefined roadmap. EIS operates like a startup within Esusu — we move quickly, prioritize judgment over process, and focus on outcomes over perfection. You will be expected to independently drive clarity, make tradeoffs, and push work forward in an environment with incomplete information. You will report directly to the General Manager of Esusu Identity Services and work closely with engineering, leadership, customers, and external partners to shape the future of the product. What will you help deliver • Own the EIS product backlog and ensure it reflects the highest-impact work for the business., • Define and document product requirements and feature specs that enable fast, focused engineering execution., • Make ongoing prioritization decisions across features, technical debt, experiments, and operational work., • QA new features prior to release to ensure quality, correctness, and customer readiness., • Act as the primary source of clarity for engineers by removing ambiguity and unblocking progress., • Analyze product performance and drive continuous improvement through data-informed decisions, • Partner with EIS leadership to define product direction and maintain a clear, pragmatic roadmap., • Conduct customer, market, and competitive research to inform new product initiatives., • Translate business problems into concrete product opportunities and experiments., • Evaluate tradeoffs across speed, scope, and impact to drive meaningful outcomes., • Serve as the connective tissue between engineering, leadership, and customer-facing teams., • Support sales and go-to-market efforts with product context, prioritization input, and feedback loops., • Ensure internal teams are well-positioned to support new feature launches, • Lead exploration and negotiation of key vendor relationships that support the EIS product strategy. Qualifications • Highly self-directed and comfortable pushing important work forward without being asked., • Strong product judgment and the ability to make decisions with imperfect or incomplete information., • Opinionated and thoughtful, with a willingness to challenge assumptions in pursuit of better outcomes., • Pragmatic about quality — you know when “good enough” is sufficient and when precision matters., • Technically minded, able to reason fluently about product flows, edge cases, and data dependencies, even if you’re not an engineer by training., • Motivated by ownership, accountability, and impact rather than rigid process or narrow scope., • Comfortable operating in a fast-moving, startup-within-a-startup environment., • 3-5 years of product management experience., • Experience owning a product or major feature area for 1+ years, • Strong written and verbal communication skills. Above and Beyond • Prior startup or early-stage company experience., • SQL experience or strong comfort working with data., • Experience in fintech, proptech, identity, verification, or fraud-related products. Competitive Benefits That Support You At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally: • 💵Competitive Salary – for Series C startup – $126,000 - $140,000 annually, • 📈Equity - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO., • ✅Remote first work environment - Where we trust you to get your work done., • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays., • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance., • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans., • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families., • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only)., • 🎓Tuition Reimbursement – For qualified programs to complement work experience., • 📚Professional Development Stipend – To support your continued growth and learning., • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues., • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee. This job is eligible only for the following states: California, Colorado, District of Columbia, Georgia, New York, Illinois and Washington. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

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