Director of Strength and Conditioning
16 days ago
Virginia Beach
Summary Objective: Develop Fit360 programs and grow business by creating member relationships, leading Fit360 Coaches to success, and working with the team to exceed all goals and expectations. Essential Functions: • Deliver the ultimate fitness experience to every member, every time, • Design weekly Fit360 programs and recommend exercises according to guidelines, • Develop Fit360 business and exhibit dedication to the member experience, • Grow percentage of participating Fit360 members to exceed monthly goals, • Monitor small-group fitness trends and member feedback to provide insight on Fit360 programs, • Visit Fit360 classes on a weekly basis, • Recruit, hire, and train Fit360 Coaches, • Lead Fit360 classes, set-up and break down according to published schedule and course offerings, • Understand all Fit360 offerings, • Serve as primary point of contact for all new and existing members, • Engage all new and existing members in Fit360 value discussions, • Maintain accurate records of Fit360 Member Participation Rates, • Ensure 70 percent new member Fit360 trial class participation, • Ensure 40 percent conversion rate to Fit360 consistent participation, • Follow through and monitor all Fit360 leads and prospects, at one, 30, and 90 days, • Work with other team members to establish and achieve measurable goals, • Utilize technology for all personal training programming, scheduling, and billing, • Record all hours accurately, • Understand and follow employee standards of conduct and ethics, • Understand and uphold club building, facilities, service, program, and emergency procedures, • Complete all in-house staff training as assigned, • Assume other duties as assigned, • Excellent verbal and nonverbal communication skills, • Excellent listening skills, • Ability to motivate and nurture others, • Demonstrated selling skills, • Strong work ethic that includes punctuality, organization, and attention to detail, • Ability to maintain a friendly, enthusiastic, and positive attitude, • Outwardly facing professional appearance, • Confidence and desire to create new relationships quickly, • Ability to quickly acquire and apply new knowledge and skills, • Ability to handle challenging customer experiences with patience, tact, and professionalism, • Superior sense of customer service at all times, • Willingness to work flexible hours, • Excellent telephone etiquette, • Mastery of Small Group Training Business Development, • Mastery of Small Group Training Sales, • Personal training experience (preferred), • Nationally recognized personal training certification from a US Fitness accepted provider is required within 30-days of hire, • CPR/AED Certification is required, • Participate in professional development and continuing education opportunities in order to maintain national certification per year Employee Benefits: All US Fitness team members receive: • Complimentary Membership and Guest Privileges, • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs, • Discounts on Serenity Day Spa Services and all apparel, • Employee Referral Gift, • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits, • 401(k) Retirement Plan US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.null