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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Position: Board Certified (Orthopedic Spine Surgeon, Spine or General) Compensation: $3,500-6,000/day Qualifications: · NY Licensed and NJ Licensed · Board Certified Orthopedic, Neurosurgeon, Neurology · Preferably NY Worker’s Comp Authorized but not a requirement · No Medical expert experience is necessary · Out of state Physicians are encouraged to apply Openings: · New York City, North and Central New Jersey -Tri-State area (Surrounding Boroughs and Long Island) · Syracuse, NY · Buffalo, NY · Albany, NY Schedule: · 4 hour shifts · Choose your own hours (Per-diem/Part-time/Full-time) · Day shift · No nights/weekends Responsibilities: · Perform expert medical examinations · No treatment/continuity of care/patient-provider relationship/patient calls · Little to no liability · Remote record reviews Benefits · Top Notch Compensation! Our providers are VERY HAPPY with their compensation! · White glove service from support staff for: Report writing, Clinical workflows, Scheduling, Medical Records sorting and labeling, Medical Receptionist, Medical Assistant, Identifying ideal locations, Billing/Collections · Flexible schedule Who is Clinical Quality Group? Clinical Quality Group (CQG) offers Independent Medical Examinations (IMEs) and Record reviews services. We generate national interest by offering a range of specialists to meet the needs of our clients. We meet this interest by providing a product that is built from first principles, enabling us to have an unparalleled modern experience for our clients and our providers. We are built on integrity, quality, and respect. Expectations? · Commitment to excellence · White glove support for providers · Expanding network for continuously increasing opportunities · High quality providers with great clinical acumen, excellent staff to support time-sensitive deadlines, and provider oriented workflows so you can focus on being the expert!
The company needs a performance-driven Customer Success Manager to join our team. The primary focus of this role is customer acquisition and retention. You will build relationships that strengthen and support the health of our company. Other tasks include updating information using our CRM software and proactively collecting feedback to increase our team’s success. Duties and Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts Work with customers to ensure they are leveraging effectively and finding value in our services Become an expert and educate customers on the use and benefits of our products Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes Maintain a revenue base by managing account retention and renewal Drive upgrade revenue through increased product adoption and increased usage Customer Success Requirements and Qualifications Bachelor’s degree in a relevant field Experience in account management or in a similar customer-facing role Familiar with customer success metrics and key performance indicators (KPIs) Knowledgeable about our product specifications Communication skills
Summary: The LPN will work under the supervision of a registered nurse and program director to conduct health screenings, health monitoring and general health services for clients enrolled in our PREP Center program. This is a 20 bed medically monitored withdrawal and stabilization program. Responsibilities: Conduct onsite health services in a 24 hour, 7days week residential facility. Ensure health services are provided in accordance with regulatory and agency requirements. Health Monitoring pre-admission and ongoing withdrawal symptoms and health screenings. Communicate client information with RN and Intake staff on assessment results. Conduct admission clinical health screening and/or health evaluations and follow-up withdrawal symptom screening; consult with RN/MD for admission decision. Communicate to MD all client medical concerns and health referral needs. Document all clients' services in the electronic health records in a timely manner in compliance with Medicaid billing, OASAS/DOHMH, and other regulatory requirements. Provide Basic wound care including cleaning arid bandaging injured areas. Conduct and record client daily vital such as blood pressure, temperature, and weight. Report all high results to RN. Conduct monitoring of health indicators identified through a physical examination and/medical or other health screening. Administers and monitors client daily medication as prescribed by a physician. Orders medication prescriptions and logs in medication records as required. Giving injections of medication. Ensure proper medication storage and safety, conduct injections, update and maintain client injection episodes in the medication logbook. Conducts and logs daily medication, laboratory refrigerator, and other temperatures as required. Conduct smoke cessation sessions and monitor client use of NRT supports. Conduct small group health sessions and focus on 1) educating clients on medication and treatment compliance strategies, 2) educating clients on disease/health disorders, 3) providing smoke/tobacco cessation interventions/education. Conducting intermittent health screenings to measure changes in health status/indicators. Qualifications: Valid LPN Licensed by NYS Department of Education. Licensed Practical Nurse with at least two years post-licensure providing nursing care in hospital and/or clinic setting. Working knowledge and experience working with substance-using clients and clients with co-occurring disorders. Experience conducting health screenings in mental health, health, and substance abuse areas. Experience conducting group health education sessions. Familiarity with trauma-informed environments. Experience with clinical documentation, use of electronic health records systems, and Medicaid billing procedures needed.
Description Work Schedule: Part-time Sat-Sun 8:30-4:30, suggested hours, but can be flexible. Work Schedule: Full time, Monday Friday or Tuesday thru Saturday schedule, 10:00 a.m. - 6:00 p.m. with flexibility for one evening shift. We are seeking a Social Worker who will work in our licensed 820 certified program providing services for withdrawal management including stabilization and rehabilitation. This is a twenty-bed, residential treatment program. The Social Worker will maintain a caseload of clients with mental health disorders and clients who request family counseling. RESPONSIBILITIES: Administer Mental Health assessment tools and enter data into the electronic case record ( AWARDS). Complete progress notes within the required time for every service rendered. Complete a service plan and make referrals to additional services as needed. Conduct group Counseling - and small process groups as needed to focus on mental health and substance use disorders, stress management, and communication skills. Experience with 2010E documentation and approval. Conduct family counseling sessions for clients and family members as requested Up to $3000 sign on bonus. Qualifications Licensed Master Social Worker or Licensed Mental Health Counselor with at least two years of work-related experience in counseling mental health and dually diagnosed clients. Must have experience with diverse adult populations, ability to perform therapy sessions in line with best practices and theoretical models. Must possess the ability to prepare client care forms accurately and in a timely manner. Must have good time management skills. The ability to work independently, schedule clients, and follow-up on clients' care as well as the ability to work as a member of a multidisciplinary team is needed.