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Job Summary: The Assistant Manager is responsible for the day-to-day operations of the kitchen, ensuring high-quality food preparation, efficient service, and adherence to food safety standards. This role requires a strong understanding of kitchen dynamics, excellent leadership skills, and the ability to maintain a positive and productive work environment. The Kitchen Lead will oversee kitchen staff, manage inventory, and contribute to menu development, all while upholding the restaurant's commitment to customer satisfaction and operational excellence. Responsibilities: Kitchen Operations: Oversee and participate in all aspects of food preparation, including prepping, cooking, assembly, and presentation, ensuring consistency and quality Manage kitchen flow during peak hours to ensure timely service and maintain customer satisfaction Ensure all food items are prepared according to recipes, portion sizes, and quality standards Monitor food inventory, place orders, and minimize waste through proper handling and storage Conduct regular quality and safety checks on ingredients and finished products Maintain a clean and organized kitchen environment, adhering to company and NYC DOH regulations Team Leadership & Training: Train new kitchen staff on food preparation techniques, kitchen procedures, and safety protocols Supervise and motivate kitchen staff, fostering a positive and collaborative team atmosphere Delegate tasks effectively and ensure all team members understand their responsibilities Provide ongoing coaching and feedback to improve staff performance Assist in scheduling kitchen staff to ensure adequate coverage Inventory & Cost Control: Monitor food costs and actively work to reduce waste and optimize inventory levels Conduct regular inventory counts and reconcile with sales data Identify opportunities for cost savings without compromising quality or availability of ingredients Food Safety & Compliance: Ensure strict adherence to company and NYC DOH regulatory guidelines Implement and maintain proper food handling, storage, and temperature control procedures Maintenance & Equipment: Perform routine checks on kitchen equipment and report any malfunctions or maintenance needs Ensure all kitchen equipment is cleaned and maintained properly Customer Service: Address customer feedback related to food quality or preparation in a professional and timely manner Collaborate with front-of-house staff to ensure a seamless dining experience Qualifications: Proven experience (2 years) as a Kitchen Lead, Supervisor, or similar role in a restaurant setting In-depth knowledge of food preparation techniques, cooking methods, and kitchen equipment Solid understanding of food safety principles and practices Strong leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously Excellent problem-solving and decision-making abilities Flexibility to work various shifts, including evenings, weekends, and holidays Basic computer skills for inventory management and scheduling Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds Manual dexterity and coordination to operate kitchen equipment Education: High school diploma or equivalent required New York City Department of Health Food Handler’s Certificate required Culinary degree or certificate is a plus
Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES • Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations., • Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams., • Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications • Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations., • Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Bilingual, English and Mandarin required Preferred Qualifications • Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence., • Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge., • Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems., • Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint., • Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits • Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle., • Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime., • Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement., • Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Paid training Shift: • Day shift, • Evening shift, • Night shift, • Work Location: In person
Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Food Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made. Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations. Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional. Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue. Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly. Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service. Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Food Server Responsibilities: Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery. Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate. Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service. Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively. Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld. Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings. Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service. Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards. Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment. Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? A vibrant and supportive work culture Opportunities to grow within a dynamic hospitality team Be part of a place where your energy, skills, and personality will shine