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Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company
Job Title: Shift Leader Team Member (Counter-service.) Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We pride ourselves on bridging the gap between the accessibility and community of your local corner store, and the quality and experience of a classic NYC delicatessen. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. A key part of this role will require guest-facing interaction, on a consistent basis. Key Responsibilities: Must be fluent with basic computer skills ie responding to catering inquiries Ring up customers on the register throughout service Expo on an as-needed basis to direct the order flow of tickets coming in Efficiently wrap, bag, and hand-off sandwich orders to customers in accordance with the ticket order flow Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc Open & close cash drawer on an as-needed basis Understand stock levels of product and marking items OOS on the POS accordingly Provide excellent customer service by engaging with customers in a friendly and professional manner When it gets busy, jump in to prepare and assemble chopped sandwiches according to company recipes and customer requests Memorize the menu in order to provide information about products to customers Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product) Contribute to preparation on an as-needed basis Work efficiently in a fast-paced environment, handling multiple orders simultaneously. Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. Qualifications: Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.) Experience communicating with guests in a fast-paced setting Experience on the cash register & cash handling Experience with a meat slicer and knife skills is a plus Friendly, outgoing, and customer-oriented attitude. Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something. Ability to work well under pressure and multitask effectively. Basic understanding of food safety and sanitation practices. Excellent communication and teamwork skills. What We Offer: Opportunity to be a part of a unique and innovative food concept in NYC. Competitive pay and potential for growth within the company. A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. Employee discount PTO accrual (after 3-months) Hours & Pay: 30-35 hours per week Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.) $20-24/hour + tips