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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
An Elementary ELA Teacher at Brooklyn School of Excellence (BSE) would have a dynamic role focusing on fostering literacy, creativity, and critical thinking in young learners. Find yourself in the realm of a small private school setting, where kids and teachers are comfortable and feeling right at home.
Job Title: Childcare Assistant Location: Brooklyn, NY Employment Type: On-Call About Us: We are a brand new licensed group family daycare provider, operating in a warm and welcoming home-based setting. Our mission is to provide quality care that supports the development and well-being of every child, fostering a family-like environment. We are currently seeking a dedicated and compassionate Daycare Caregiver Assistant to join our close-knit team. Responsibilities: Provide attentive care and supervision to children, ensuring a safe and nurturing environment. Assist with daily routines, including feeding, napping, and diaper changes. Prepare and serve nutritious meals and snacks. Maintain a clean and organized daycare space, including regular cleaning and sanitizing. Support children with educational activities, tutoring, and age-appropriate learning experiences. Engage children in fun and educational games, crafts, and outdoor activities. Assist in planning and implementing educational and recreational programs. Follow all daycare policies and procedures to ensure a safe and supportive environment. Qualifications: No formal qualifications required, but experience working with children is a plus. Must pass a background check. Completion of a tuberculosis test is required. Must complete online training courses as mandated by the Office of Children and Family Services (OCFS) within several months of hiring. These trainings are brief and can be done after being hired. What We Offer: Full scholarships for the pursuit of degrees and certificates related to early childhood education at CUNY schools Flexible work schedule Supportive and family-like work environment Opportunity to gain experience in childcare and early childhood education How to Apply: If you are passionate about working with children and want to be part of a caring and supportive team, we would love to hear from you!