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Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits, • $15.00/hour plus opportunities to earn sales commission

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a PT Front Desk Agent at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program Duties & Functions: • Actively welcome, greet and check guests in, • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’, • Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up, • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc., • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries, • Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in HotSos or hotel specific recording process, • Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken, • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Ennismore confidentiality standards, • Ensure the correct procedure and policy standards are adhered to, • Ensure all necessary supplies are available for the front desk, manage par stock and order supplies, • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc., • Encourage up-selling in order to maximize rates, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job DescriptionDescription The Front Desk Attendant is the first line of contact for Anatomy members and guests. Essential to this role is providing superior customer service while assisting in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Qualifications Must be at least 18 years or older to apply Respond to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude Must exhibit enthusiasm for the club and for the job Must be a patient, a courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment Demonstrate excellent problem solving and communication skills Key Responsibilities Greet and provide prompt courteous customer service Assists members and guest with questions and product selection Maintain a positive attitude and take initiative Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries Maintain Anatomy aesthetic, appearance, atmosphere, and culture Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness Daily Procedures and Expectations Answer any questions regarding information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Receive deliveries and ensures they are taken to their proper destination within the club Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person, always smile Make eye contact when speaking to members and guests Follow and complete daily task checklists provided

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization, reporting to the General Manager, you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity, and guests of international renown, database management, inventory of menu supplies, supply purchases, and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phones, keeps accurate count of reservations, and handles the reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches, and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests’ requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turn over., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers, providing the kitchen and management with a form indicating how many guests have arrived, will be arriving, have yet to order, have canceled, did not show- Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “wait” procedures., • Assists the server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar, as well as L’Atelier by MILA, an understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to the Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in a high-volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, and Seven Rooms., • Must be detail-oriented and possess effective communication and written skills., • State food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multitask., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain the confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in a stationary position for up to 8 hours throughout the work shift., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office dutiesQualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail

Job Description Responsibilities may include: • Bilingual Preferred, • Customer Service Oriented, • Answer phone calls, • Maintain orderly and organized appearance within public areas, such as front desk and office, • Assist Unit Owners/ Residents with their requests, • Receive and deposit maintenance payments, • Availability to follow up/ send letters and/ or emails as directed by the Manager, • Assist Manager with any Account Receivable collections, • Receive and process invoices, • Assist and coordinate any meetings to be scheduled for the Office Manager, • Order all office supplies, • Coordinate all necessary maintenance for office equipment, • Maintain a current database, • Prepare work orders for maintenance staff as directed by the Manager, • Coordinate and distribute all keys and car tags, • Update new contacts within database, • Send email /notifications as needed, • File documents as needed, • Work on miscellaneous projects as directed by the Office Manager. Required skills include: · Highly organized, detail-oriented and able to multi-task · Excellent verbal, written and interpersonal skills · Strong sense of urgency, project responsibility and initiative · Working knowledge of Microsoft Suite (Outlook, Word, Excel, PowerPoint, etc.) · Ability to work independently and as part of a team Job Type: Full Time

Job Description We are looking for Top Talent for the role of Medical Assistant / Phlebotomist. We are seeking a reliable, friendly, and professional Front Desk Receptionist with Medical Assistant experience to join our healthcare team. This hybrid role combines front office administrative duties with essential clinical tasks. The ideal candidate will be comfortable managing patient interactions at the front desk while also supporting medical staff with procedures including drawing blood and administering injections. We are a prestigious, high-end concierge medical office looking for a happy, personable person to join our team. As the first point of contact for our patients, we require someone who can answer phone calls with energy and professionalism. This is responsible to help ensure a memorable experience for our clients and patients. This includes greeting guests as they enter the facilities, orientating guests to the facilities, and providing personal guest service. We are currently seeking a motivated, professional, and customer service-oriented Medical Assistant to join our team. In this role, you will have the opportunity to work closely with our healthcare professionals, gaining valuable knowledge and skills. As a Medical Assistant at NuLife Institute, you will play a crucial role in providing comprehensive patient care, encompassing both administrative and clinical responsibilities. We believe in the power of people taking care of people, which is why we place great importance on hiring, retaining, and promoting skilled individuals from within our community and organization. By fostering a supportive environment, we ensure that our team members possess the essential people skills required for success. Schedule: Full-Time (preferred) Compensation: $14-$25 an hour Requirements Medical Assistant (MA) Responsibilities • Greet patients; confirm and obtain medical questionnaire/consent forms, • Performing Vital Sign Assessment, • Enter patient medical information into EHR/CRM system, • Prep exam rooms and assist medical personnel during examinations, treatments and procedures, • Perform lab tests, including venipuncture, injections, preparing and/or starting IVs, urinalysis, • Manage medical supplies inventory and ordering with Office Manager, • Creating lab requisition forms, • Uploading laboratory results to electronic patient files, • Assist or operate medical equipment to administer routine diagnostic analyses, • High school diploma or equivalent required, • Minimum of 1 year front desk and clinical experience in a medical setting, • Phlebotomy experience required, • Experience administering injections required, • Knowledge of medical terminology and EMR systems, • Strong communication and organizational skills, • Professional, empathetic, and patient-focused attitude Medical Assistant (MA) Qualifications • Medical Assistant Certification or equivalent required, • Graduate of an accredited MA, Paramedic program and/or Army-based training program, • Knowledge of government regulatory requirements applicable to the role is necessary, • Prior EHR/CRM system experience preferred, • One year of medical assistant experience preferred, • CPR Certification, • Bi-Lingual (English & Spanish) preferred, • Knowledge of COVID-19 and standard sanitation protocols If this kind of environment sounds like a place for you...then join us! Together we’ll help all patients receive the care they need and deserve...and you’ll feel better too, we promise! We are a unique medical facility designed to offer a more satisfying, meaningful team environment while offering patients a higher quality of care. Benefits Retirement Plan • Medical (100% paid by NuLife Institute for all full-time team members of 5+ Years), • Dental, • Vision, • Life (PTO) Paid Time Off • Vacation Day(s), • Personal/Sick Day(s)

Job DescriptionDescription Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications Must be at least 18 years or older to apply. Responds to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude. Must exhibit enthusiasm for the club and for the job. Must be a patient, courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment. Abel to work as part of a team Demonstrate excellent problem solving and communication skills Schedule Needs Have flexibility with their schedule Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities Greet and provide prompt courteous customer service. Assists members and guest with questions and product selection. Maintain a positive attitude and take initiative. Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk. Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries. Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures Answer any questions, providing information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Guide customers with regards to the latest club promotions, discounts, and/or special events. Receive deliveries and ensures they are taken to their proper destination within the club. Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Daily Expectations Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person or on the phone, voice is always smiling. Make eye contact when speaking to members and guests. Follow and complete Opening and Closing checklists provided.

Job DescriptionFlorida Physician Group Office Coordinator FPG Surgical Services Specialist Hialeah 7100 W 20th Ave #107 Hialeah, Florida 33016 Position Summary • This position is to function as a member of the administration team and completes assigned daily practice tasks to ensure smooth day to day operations in the FPG physician practice., • The Office Coordinator backs up the Practice Manager and assists with all practice and administrative operations and takes on special projects in the office as assigned. Organizes and schedules the workflow, assuring maximum use of OR time Provides superior customer service to internal and external Physicians and patients Communicates pre-procedure information to patient which may include date of procedure; arrival time; pre-procedure instructions (medication instructions, arrival instructions, directions to hospital, pre-admission instructions answer patient questions regarding procedure) Collect's the copay, coinsurance and deductible for surgeries and procedures Obtains insurance authorization of all procedures and surgeries Charge post's all Provider charges related to the Hospitals The Scheduler will take on different and/or additional responsibilities as needed and deemed necessary by the Practice Manager. Provides a high level of customer service to all new and existing patients of the practice. Responsible to assist the Practice Manager with all practice operations Responsible to ensure new staff are trained and ready to work at the front desk. Responsible to obtain prior authorizations and/or insurance referrals as per practice need. Ensures all daily tasks are completed and that someone is always responsible to perform pre- visit planning. Works with Practice Manager to coordinate staff Schedules. Runs daily/weekly huddles in absence of Manager. Assists practice administrative and clinical staff with operational needs. Assist as requested with quality measures by way of appointment booking or list management. Responsible to place orders for administrative supplies as needed. Works with front desk staff who are not meeting copay and prior balance collection targets. Follows up with providers on missing slip and creates claims in Athena. Responsible to work assigned revenue cycle buckets as directed. Performs work in EMR buckets as directed and per practice need. Monitor clinical inbox buckets to ensure they are being worked. Must be able to work independently with little supervision. Adheres to FPG policies. Always uses discretion to ensure patient confidentiality. Performs other duties as requested. Skills • Strong customer service excellence, • Excellent communication and interpersonal skills Bilingual English/Spanish preferred, • Microsoft Office, Word, Excel, and, and outlook.Education & Experience, • High School Diploma or equivalent, • Experience with Athena, • 3+years'experience as a Medical Secretary Must be able to pass Background and Drug Test screenings.

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maitre D’ is responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele development of private event contact, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Execute and maintain quality of food, beverage and service with full adherence to standards set forth by management; act with a sense of urgency, be friendly, professional and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests requests and accept feedback with grace and humility, • Manage host team to provide seamless guest interaction., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure, ingredients, origins, • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier and V by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Train new and existing employees on MILA service standards., • Assist management with training needs as required, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow up on daily side work duties Requirements/Qualifications: • State complaint food handling certificate Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Must be detail oriented and possess effective communication and written skills., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Sitting in a stationary position for several hours within the day.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Free uniforms, • Training & development Ideal candidates for this role demonstrate the following attributes: • Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.., • Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team., • Promote Health and Wellness You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships., • Multi-Tasking Expertise Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting., • Passion to Drive Results You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends., • Superior Customer Service - Proactively avoid customer service issues from escalting by delivering a high level of customer satisfaction and promptly resolving issues.Requirements & Education, • 18 years old or older, • Highschool diploma or equivalent, • Strong communication skills and attention to detailWhat We Offer, • Competitive pay with commission opportunities and bonus potential, • Guaranteed hourly pay, • Opportunities for career growth and advancement, • Employee discounts and wellness benefits, • $18/hour plus bonuses based on membership sales

Job Description Schedule: Full time with weekend and evening availability Duties and Essential Functions As the key employee liaisons between the client and KWPM services & internal support staff, the Amenity Operations Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. • Manager on duty for all amenities on property including evening hours and weekend hours events., • Maintain common areas and property amenities in a professional and a presentable condition., • Ensure all new employees complete on-site orientation with their department supervisor and reports on completion to the General Manager., • Keep employees motivated and engaged per company standards through training and development. Provide leadership support to team members so that they have been given the tools and resources to meet and exceed expectations., • Promptly communicate resident and guest concerns to Management Office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Evaluate the efficiency of day-to-day procedures and apply improvements., • Revise and/or formulate standards/policies to meet the buildings needs and promote their implementation., • Be capable of identifying and implementing positive change within the team., • Make recommendations to the Management Office on capital improvements to the condominium building to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities., • Because of the fluctuating demands of the daily operations, it will be necessary each employee is able to perform a multitude of distinct functions in all the departments; therefore, as an essential part of the position, the expectation is that all team members assist where needed to ensure the member expectations are exceeded. Competencies; • Problem Solving abilities and able to dissolve conflict between members, vendors and staff, • Leadership with an emphasis on teamwork, • Time Management and computer proficient in Microsoft Office with the ability to learn other programs, • Strong communication skills; the ability to convey and articulate ideas and directives in a professional manner. Work Environment This position will be located at a property that has a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. Position will be indoors and outdoors and exposed the weather. Ability to work in outdoor conditions of rain, cold, heat and humidity is a requirement. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. There will be a considerable amount of walking required for this role which will include checking in on each amenity across the property continually throughout the day. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time exempt position. Days, nights, holidays and weekends are part of the job and hours of work will be determine based on the business needs of the property. Required Education and Experience • Prior experience in a related position at a 5-Star Luxury Condo Property or Hotel with similar amenities; a minimum of 2 years’ Leadership experience., • Prior Hospitality Training at a 5-Star Property or University Degree Program is required., • Working knowledge of computer, Smart Phone, and associated programs; MS Office Suite., • Ability to multi-task, set, and manage priorities., • Excellent communication and listening skills in order to interact with a diverse and multi culture population, • English and Spanish Language Skills are highly preferred for this role., • Must function in team organized environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionMiami Alkaline Water is growing, and were looking for a friendly, organized, and energetic Office Manager to join our Coral Gables team! If you love wellness products, enjoy helping people, and thrive in a clean, fast-paced environment, this is a great fit for you. What Youll Do • Greet customers and create a warm, welcoming atmosphere, • Assist with administrative tasks (filing, invoicing, emails, copies), • Communicate with clients and team members, • Schedule and coordinate daily deliveries, • Handle light errands (bank, post office, etc.), • Keep our wellness product displays neat and attractive What Were Looking For • Strong communication skills and a friendly, professional demeanor, • Organized, reliable, and detail-oriented, • Comfortable speaking with customers and working with a small team, • Bilingual English/Spanish required, • A polished, neat appearance, • Interest in health/wellness is a plus, • Prior retail or front-desk experience is helpful (not required!) Hours & Pay • MonFri: 9am6pm, • Saturday: 10am2pm, • No holidays, • $17/hour + bonuses, • Start Date: ASAP Join a positive environment where you can grow, stay active, and connect with customers every day. Apply today for immediate consideration!

Job Description Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY Operate the telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into the computer, contact an appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guests to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with access to the internet. Assist when needed with all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support teams to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Maintain awareness of undesirable persons on property premises. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Thank guests with genuine appreciation and provide a fond farewell., • Address guests' service needs in a professional, positive, and timely manner., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust., • Anticipate guests' service needs, including asking guest questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist other employees to ensure proper coverage and prompt guest service., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Speak to guests and co-workers using clear, appropriate and professional language., • Talk with and listen to other employees to effectively exchange information., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Working with Others • Develop and maintain positive and productive working relationships with other employees and departments., • Support all co-workers and treat them with dignity and respect., • Partner with and assist others to promote an environment of teamwork and achieve common goals., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Enter and locate work-related information using computers and/or point of sale systems., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Read and visually verify information in a variety of formats (e.g., small print). Check-in/Check-out • Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required., • Accommodate requests for room changes when possible. Communications • Operate the telephone switchboard station in order to answer telephone calls., • Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless)., • Transfer guests with internet access issues to the internet service provider's customer support line., • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message., • Activate and deactivate guest room message lights as appropriate., • Test beepers and radios to ensure communications equipment works properly., • Assist callers with credit cards, calling cards, long distance, collect, overseas, and person to person calls. Reports/Recordkeeping • Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solutions. Greet/Escort Guests • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities., • Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). Guest Services • Answer, record, and process all guest calls, requests, questions, or concerns., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, request, or problem., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Accept and record wake-up call requests and deliver them to the appropriate department., • Deliver wake-up calls for guests at the requested time. At Your Service • Follow up with guests regarding satisfaction with guest-related issues. VIP/Concierge Services • Respond to special requests from guests/residents with unique needs. Maintenance/Security • Notify Security of any guest reports of theft. Education: High School diploma/ G.E.D. Equivalent. Related Work Experience: No related work experience Supervisory Experience: No supervisory experience is required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Concierge is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk personnel in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Concierge seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association, Developer and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Oversee scheduling and use of condominium amenity areas. Responsible for amenity rental event coordination. Submit requests by renters for extra personnel to the Management Office. Provide the Management Office with the schedule for the event in a timely manner. This will include setup requests and times. Provide guest list and event information to valet, security, housekeeping staff and arrange for additional staffing as required within the cost and reimbursement provisions of the amenity reservation forms and procedures. Inspect facilities for cleanliness and damage prior to and after the event with accurate reports to Management Office., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. The position will be indoors working with equipment generally used in an office. This position is inside a Condominium building and will be exposed to moderate to loud noises, pets, and a diverse population. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Experience and Education • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential. Employee reports directly to the Association Manager of the community and is to take direction only from the Manager Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Flex One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/ Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Location: This is a flexible/float position requiring availability to work at multiple office locations, including: • Brickell, • Coconut Grove, • Doral This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday-Friday between 7:30am-6:00pm. Flex Lab Services Specialists support multiple One Medical locations within a given market, with both location and schedule subject to change based on business needs. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Bilingual in English/ Spanish, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience required, • Open availabilityCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for an Assistant Front Office Manager for a luxury hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE is a plus. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. DUTIES & RESPONSIBILITIES: • Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained., • Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews., • Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents., • Assist with luggage and storage concerns., • Anticipate and handle guest issues and concerns., • Escort VIP’s to rooms whenever possible., • Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby., • Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape., • Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance., • Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries., • Assign duties for shifts; assist in opening and closing of shifts., • Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization., • Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel., • Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments., • Review and analyze daily balance summaries, current room status reports and incoming arrival reports., • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: • Understanding of the luxury & quality environment., • College or Vocational Degree required., • Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience., • Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: • Must be able to lift equipment, supplies, etc. of at least 30 pounds., • Must be able to resolve problems, handle conflict, and make effective decisions under pressure., • The role may require extended periods of time on your feet, especially during peak hotel hours or events., • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities., • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F/T Bell Attendant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"..... This position is responsible for representing Arlo and setting the tone for a guests experience. Welcoming guests to the hotel; opening doors; providing luggage assistance; assisting with valet parking and Front Desk Support. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Delivers outstanding service and creates memorable experiences., • Handles guest complaints promptly and professionally., • Reports guest concerns or comments to the Manager on Duty., • Establishes and develops long term customer relationships providing value and profitability., • Coordinates and multi-tasks job duties in an active environment Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escorts guests to their room with luggage., • Familiarizes guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conducts guest's orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Reports any guest concerns or comments to the Rooms Division Manager and Assistant Manager., • Checks messages, mail, and Movement of the Day, • Assists Front Desk and Night Audit when necessary., • Overnight duties include: hotel patrols, deliveries, and room service., • Delivers guests packages, parcels, and newspapers., • Cleans and tidy's the bell closet and carts., • Calls for vehicles from the parking garage., • Assists in calling and retrieving cabs for guests upon request., • Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:, • Must be able to lift up to 30lbs and stand for long periods of time ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description SCHEDULE: Mixed shift /PM Anticipate need of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet guests in a friendly and courteous manner., • Assist the front office manager with training new team members., • Ensure customer needs are met: assist residents with deliveries, groceries, vendors, guests, etc, • Coordinate special events or special projects as assigned., • Keep daily logs and pass-downs updated during the shift., • Perform property walks and create work orders if needed., • Provide information on the geographical area. Suggest sightseeing locations., • Conduct all concierge services for the association as an ambassador with integrity and in a professional manner at all times., • Respect all residents’ privacy, information, perspective, priorities, times, and resources., • Establish relationships with local merchants and service providers., • Maintain a warm and friendly demeanor at all times., • Communicate with residents' and guests' concerns to management promptly., • Arrange for move-ins and move-outs once Management has approved., • Receive all lost and found items; keep a log of lost and found items., • Maintain a log for all incoming and outgoing packages, call the resident, and maintain records of all packages., • Assist with newsletter and other mailings (stuffing, labeling) and posting of memos in the mailroom or any common areas., • Help remove water from the pool area, close doors, and turn off TVs and lights in the gym., • Review the calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets, and hours of operation daily to answer questions intelligently and to help direct members. Communication Proficiency. Customer/Client Focus. Discretion. Initiative. Leadership. Team member leads by example, consistently conveying a positive attitude, passion, excellent grooming standards and pride in your work. Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. Supervisory Responsibility This position has no direct supervisory responsibilities, but it does serve as a coach and mentor for other positions in the department. Work Environment This job operates in a luxury, high-end community that may be a high-rise building or home owner association. This position will often be assisting guests in outside weather conditions throughout the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move items up to 30 pounds and must occasionally lift or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This position is full time and regularly requires early morning, late night and weekend shifts. Travel Travel is primarily local during the business day. Required Education and Experience • High School Diploma. AA or BA strongly preferred., • Minimum 2 years experience working in the hospitality industry in similar role., • Knowledgeable with computers software programs commonly used in the industry., • Must have excellent communication skills; verbal and written to convey information and ideas clearly. Employee reports to the Property Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description General Manager Confidential Hospitality Partner We’re leading a confidential search for a General Manager who knows how to take a high-volume, select-service hotel and turn it into a well-run, guest-first operation that people remember for the right reasons. This isn’t a quiet, sleepy property. It sits about ten miles off a major airport, attracts a mix of business, leisure and extended-stay guests, and needs a leader who thrives in a fast-moving environment. If you’re the type of GM who runs a property with presence, coaches the team instead of hiding in the office, and can make the operation feel organized even on the busiest days, this is the kind of role where you can really shine. What you’ll take ownership of • Full operational control of a select-service hotel with steady year-round demand and a diverse guest profile, • Leadership of all department heads with clear expectations, daily alignment and a culture of accountability, • A guest experience that feels consistent, effortless and elevated even on high-compression days, • P&L performance with a focus on smart labor management, tight forecasting and meaningful GOP improvement, • Cleanliness standards, preventative maintenance and overall property condition that never slip, • Local business partnerships and community engagement that help drive repeat business and long-term stability, • Brand compliance and quality scores without running the place on autopilot checklist culture What success looks like here • A lobby, front desk and back-of-house that feel organized and intentional, • A team that communicates well, understands expectations and takes pride in their work, • Guest satisfaction scores trending upward because you coach, follow up and stay visible, • Improved operational flow driven by your ability to hire strong people and develop the ones who want to grow, • Better control of extended-stay business so occupancy stays steady without sacrificing ADR, • Owners who trust your judgment because they can feel the property moving in the right direction What you bring • Proven GM experience in select-service or extended-stay hotels, or a very strong AGM ready for the next step, • Financial discipline and a clear understanding of labor models, forecasting and revenue opportunities, • A leadership style that is approachable, decisive and calm even when things get hectic, • A commitment to high standards in housekeeping, engineering and service delivery, • Comfortable with brand systems, audits and managing a property that moves quickly, • Strong communication skills and the confidence to lead from the front, not the office Why this role stands out This is a property with consistent demand and a ton of potential. The right GM can step in, take ownership, shape the culture and make a real impact. It’s a strong fit for someone who likes autonomy, holds high standards and wants to run a hotel they can genuinely be proud of. Company DescriptionTake the next step in your hospitality career! We are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals.Take the next step in your hospitality career!\r\n\r\nWe are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization reporting to the general Manager you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phone, keeps accurate count of reservations, and handles reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guest’s requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turnover., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers providing the kitchen and management with a form indicating how many guests-Have Arrived-Will be arriving-Have yet to order-Have Cancelled-Did not show-Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “waited” procedures., • Assists server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in high volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms., • Must be detail oriented and possess effective communication and written skills., • State complaint food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Job DescriptionCompany Description We are looking for an Overnight Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in late 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general direction of the Director of Front Office, the Overnight Manager acts as the leader on duty during overnight hours. This role is responsible for overseeing all front desk and hotel operations, ensuring smooth guest arrivals and departures, resolving and preventing guest issues, and maintaining a strong presence throughout the property. The position supports the night audit process, monitors safety and security protocols, and coordinates with departments such as Housekeeping, Engineering, F&B and Security to address any overnight operational needs. Additionally, the Overnight Manager ensures accurate reporting, supervises the overnight team, and prepares the front office for a seamless transition into the next day’s operations, providing leadership and decision-making in the absence of daytime executive management. YOUR KEY RESPONSIBILITIES: • Oversee all hotel operations during the overnight shift, ensuring smooth and efficient service., • Supervise night audit procedures, guest service agents and ensure accurate completion of nightly financial reports and system rollovers., • Conduct property walks throughout the night to monitor cleanliness, safety, and operational readiness., • Act as the primary point of contact for all departments overnight, ensuring smooth interdepartmental communication and coordination., • Handle guest check-ins, check-outs, room changes, and special requests in a timely and professional manner., • Resolve and report guest complaints or incidents promptly, • Monitor lobby activity to ensure guest safety and maintain a welcoming, secure environment., • Communicate significant overnight events or issues to the morning management team through detailed shift reports., • Ensure all front office procedures and brand standards are consistently followed., • Coordinate with Housekeeping for early arrivals, room readiness, and status updates., • Respond to emergency situations (e.g., fire alarms, medical incidents, power outages) in accordance with hotel protocols., • Maintain communication with Engineering for urgent overnight maintenance concerns., • Reconcile discrepancies in guest folios and room inventory in collaboration with guest service agents., • Prepare the front desk and lobby area for a seamless transition to the morning shift., • Train, support, and supervise overnight front desk team members to ensure high service standards., • Manage room availability, walk-ins, cancellations, and no-shows effectively., • Enforce hotel safety and security procedures consistently throughout the night., • Perform administrative duties such as logging incidents, maintaining the lost & found, and updating guest preferences., • Maintain confidentiality of all guest and hotel information., • We recognize we are in the hospitality industry and that it may require us to provide lateral service., • We will on occasion call for each individual in the team to, on a routine basis, perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications, • High school Diploma or equivalent education required. Bachelor’s Degree preferred., • 2-4 years of experience in leadership role, or equivalent, • Ability to perform and oversee nightly audit functions including balancing daily revenue and posting corrections., • Skilled in handling guest complaints professionally and diplomatically during minimal staffing hours., • Comfortable working independently and making critical decisions without upper management onsite., • Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests., • Strong knowledge of property management systems such as Opera, SynXis., • Strong verbal and written communication skills in English., • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Ability to push 20lbs+ consistently., • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations., • Additional language ability is preferred., • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed. Actively engaging club member base, regularly greet and interact with members, and conduct member satisfaction she/he is a direct reflection of the Operations Manager. The AOM is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description Food & Beverage Manager / Guest Services Manager - Hybrid position: We’re looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus. Responsibilities include: • Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets., • Must be Trained to assist at front desk during off-peak hours or when needed., • Trained and ready to fill in for any F&B position or shift that is needed., • Support other Departments on peak hours or when needed., • Hiring, training, supervising, scheduling of all F&B staff., • Developing staff for future promotions within F&B., • Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance., • Planning, coordinating and distributing the work among all F&B personnel., • Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image., • Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations., • Maintain standards of food and beverage quality and guest service quality., • Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget., • Contribute to the profitability and guest satisfaction perception of other hotel departments., • Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel., • Maintain inventory control procedures and reporting., • Inventory, Cost Control, ordering food, beverage and supplies within department’s budget., • Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations., • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions., • Receive departmental related guest concerns and ensures corrective action is taken., • Ability to communicate effectively with guests and fellow team members., • Commitment to deliver excellent services and quality to every guest and every task, every time., • Ensure OSHA, ADA and Health policies are adhered to., • Others that may have not been included on this list. • $1,000 Sign-on bonus to OnQ and/or PEP certified candidate, • Plus, Quarterly Performance Bonus., • Sign-on Bonus payable after successful completion of initial 90-day employment period., • Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.

Job DescriptionPOSITION PURPOSE: Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) – up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maitre D’ is responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele development of private event contact, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Execute and maintain quality of food, beverage and service with full adherence to standards set forth by management; act with a sense of urgency, be friendly, professional and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests requests and accept feedback with grace and humility, • Manage host team to provide seamless guest interaction., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure, ingredients, origins, • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier and V by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Train new and existing employees on MILA service standards., • Assist management with training needs as required, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow up on daily side work duties Requirements/Qualifications: • State complaint food handling certificate Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Must be detail oriented and possess effective communication and written skills., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Sitting in a stationary position for several hours within the day.

Job Description Assistant General Manager- Miami Area Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant General Manager (AGM) who’s ready to elevate their career. With 85+ locations and 100+ in the pipeline, we’re offering a high-impact opportunity to learn the business, lead sales efforts, and build your path to becoming a General Manager. Crunch is where serious fitness meets serious fun — and where leadership meets opportunity. Job Summary: The Assistant General Manager supports the General Manager in leading the overall club performance, with a strong focus on sales, member experience, and team development. This role is designed for future leaders who are ready to drive results today while developing for tomorrow. Key Responsibilities: • Sales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques, • Team Coaching & Accountability: Help train, motivate, and manage the front desk and sales teams to deliver high performance, • Operations Support: Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage, • Member Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency, • KPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goals, • Culture Builder: Foster a high-energy, team-oriented environment that reflects Crunch’s ‘No Judgments’ philosophy, • Growth Development: Actively participate in leadership development to prepare for a future General Manager role What We’re Looking For: • Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry, • Strong sales drive and ability to hit individual and team targets, • Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example, • Exceptional communication, organization, and problem-solving skills, • High level of professionalism, integrity, and reliability, • Passion for health, fitness, and personal development Compensation & Perks: • Competitive Salary + performance bonus opportunities, • Medical, Dental, Vision, • 401K and PTO, • Free Crunch membership, • Discounted personal training, • Career advancement opportunities in a rapidly growing company, • Hands-on leadership development from experienced GMs and Regional VPs If you're hungry to grow, ready to lead, and thrive in a performance-based environment — apply today and take your next step with CR Fitness. About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona, and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR HKFd1Y0HhX

Job DescriptionMr. C Coconut Grove is looking to hire an Assistant Front Office Manager to lead our team of agents and ensure we provide excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS DIRECTOR OF FRONT OFFICE The Assistant Front Office Manager is an integral part of our continued success and will be responsible for managing the Front Office and related areas of operations of the hotel to achieve customer (guest employees, and owners) satisfaction and high standards while meeting and exceeding financial goals. You will be responsible for short and long-term planning and day-to-day operations of the Front Office and related areas. Manages expenses within approved budget constraints. The major areas of responsibility/management include the front office, guest services, reservations, lobby, and valet parking. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Supervise and manage all aspects of front office operations, including guest check-in/check-out, reservations, concierge services, and guest relations., • Provide leadership and support to front office team members, ensuring they deliver exceptional service and uphold brand standards., • Coordinate closely with other departments to optimize guest experiences and ensure efficient hotel operations., • Implement strategies to enhance guest satisfaction and address any issues or concerns promptly and professionally., • Oversee the implementation and maintenance of American Express Fine Hotels and Resorts and FORBES standards throughout the hotel., • Bachelor's degree in Hospitality Management or related field preferred., • Minimum of 2 years of progressive experience in hotel operations, with a strong focus on front office management., • Proven leadership abilities with a track record of managing and developing high-performing teams., • Excellent interpersonal, communication, and problem-solving skills., • Proficiency in property management systems and other relevant software such as Opera., • Commitment to maintaining the highest level of service and luxury standards., • Flexibility to work nights, weekends, and holidays as required by the demands of the position., • Must speak fluent English., • Other languages are a plus., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling objects, products, and computer equipment INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR VOkQJUPMH4

Job Description Job Summary The Hospitality Manager serves as the on-site operational leader for the Third Party Hospitality Program (TPHP), managed by Black Briar Hospitality, within a luxury residential condominium. The program manages only transient guests, providing a full suite of hotel-style services, including valet parking, doorman and bellman service, housekeeping, in-unit maintenance, concierge, incidental billing, and key access management. The Hospitality Manager oversees the entire guest journey—from check-in to check-out—ensuring each stay reflects Black Briar’s commitment to luxury service, compliance with Miami’s short-term rental regulations, and the consistent operational excellence of the brand. This role leads the on-site hospitality team, manages departmental operations, and maintains accountability for financial and administrative functions. Leadership and Operational Management • Develop and implement the strategic vision and operational plan for the hospitality program, aligning with the expectations of ultra-luxury living and the directives of the Board of Directors or Ownership Group., • Direct the day-to-day operations of TPHP in adherence with Black Briar standards., • Foster a culture of excellence, accountability, teamwork, and continuous professional development., • Lead, train, and motivate teams across Valet, Bell, Door, Guest Services, Front Desk, Housekeeping, and Maintenance., • Liaise with property ownership, the condominium association, and Black Briar corporate management., • Develop and maintain Standard Operating Procedures (SOPs) for transient guest operations., • Conduct regular staff briefings, training, and performance reviews., • Oversee all guest interactions, ensuring professionalism and warmth., • Manage service recovery with discretion and urgency., • Maintain presentation standards across all guest-facing spaces., • Oversee and coordinate transient guest stays, ensuring service delivery from check-in to check-out., • Direct valet, bell, and doorman staff to deliver premium arrival and departure service., • Manage real-time guest requests via the mobile app., • Coordinate housekeeping and in-unit maintenance scheduling., • Maintain compliance with all Miami STR regulations., • Oversee the development and management of the annual budget, ensuring fiscal responsibility, maximizing operational efficiency, and providing insightful financial reporting., • Analyze financial performance, identify trends, and implement strategies to enhance the program's financial health., • Identify, negotiate with, and manage relationships with high-quality vendors and contractors for various services, ensuring exceptional service delivery and cost-effectiveness., • Manage departmental budgets and expense controls., • Approve vendor invoices and payroll., • Oversee guest billing and incidentals., • 5+ years in hospitality management, with at least 2 years in a luxury environment and at least 2 years in a department head (or higher) position., • Bachelor’s in Hospitality Management or related field preferred., • Strong leadership and financial management skills., • Deep understanding of high-end service standards and the ability to cultivate a service-oriented culture., • Advanced hospitality software proficiency (PMS, POS, CRM)., • Knowledge of relevant Florida real estate laws and condominium governance., • Bilingual preferred (English/Spanish or Portuguese)., • Professional demeanor, flexible schedule, and strong interpersonal skills.

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Oversees the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding., • Takes personal responsibility for correcting service problems and creates memorable guest experiences., • Completes other duties as assigned by the Director of Front Office Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred, • Hospitality or customer service

Job DescriptionAs a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from the GM. Assistant General Managers are held accountable for assisting the GM in achieving gym membership goals, private coaching attachment, and other sales goals. ESSENTIAL DUTIES & RESPONSIBILITIES: The AGM is responsible for performing and/or assisting GM in the following activities for the gym: Personal Production, Weekend Management/Leadership, Staffing, Training, and Performance Management, assemble and manage a fully engaged and high performing membership team that aligns with company values and goals. Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results • Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company., • Assist the GM in on-going training on hitting 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching., • Inspire guests to purchase memberships. Turn every guest gym visit into a new member relationship by listening to guests goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness., • Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company., • Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals., • Achieve minimum goal by gym and achieve the difference between the membership team performance and monthly goals. Weekend Management & Planning • Participate and provide gym specific input into the development of the gym financial, expense, and operating plan for month., • Assist GM to develop weekend membership plans to deliver financial and retention goals with contribution by MSs., • With collaboration of GM and MSs, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym. Identify and plan execution of improvement in the gym., • Along with the GM, assist in setting monthly, weekly and daily targets that are challenging but obtainable., • Provide assistance to the GM on managing the MS schedule within budgeted hours and/or business demands., • Work with weekend team in all departments to set priorities and goals to deliver a great member and guest experience., • Provide input and report weekly and monthly results to the GM and VP of Sales regarding gym financials., • The AGM will be cross-trained in primary responsibilities of the GM. When no other managers are in the gym, the AGM will act as the Manager on Duty to be available for any and all member issues. Guest Experience/Team Member Experience • Assist GM to establish a fun, safe, healthy, and community focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads and supervisors. AGM takes 100% ownership on weekends., • Be a role model for member experience by walking through gym and collecting member feedback to identify training and development opportunities for team members., • Resolve elevated gym member concerns on weekends; conduct on-the-spot coaching to prevent them from reoccurring. If needed, work with GM every Monday to handle all weekend concerns., • Monitor gym appearance and ensure problems are resolved in a timely manner., • Ensure compliance with the Companys Time & Labor policy and practices through company timekeeping system for all MSs., • Ensure company policies, procedures, programs and promotions are efficiently executed on weekends., • Ensures safety of employees, members and gym property on weekends., • When not executing other job-related tasks, be present on the gym floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting., • As a contributing team member, assist the front desk as necessary so members receive a friendly greeting/check-in and prompt attention to their needs. Staffing and Development • Assist in Membership Specialist selection by reviewing applications, interviewing and making hiring recommendations to the GM., • Assist with training the MS Team to generate leads/new business through member promotions, leads, referrals, appointments, shows, local events, outside marketing, and guest passes., • Assist in training MS Team on current marketing campaigns in order to effectively communicate to members and prospective members., • Assist with or conduct weekly meetings with MSs to review performance and offer direction, inspiration, and guidance toward achieving individual and gym goals. REQUIRED QUALIFICATIONS Knowledge, skills & abilities • Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical /ratio skills, & knowledge of fitness industry preferred., • Strong organizational skills and customer service orientation with proven results., • Experience with basic computer skills (MS Office, Internet), • Strong and proven leadership, communication, time management, and analytical abilities and skills. Minimum certifications/educational level • High School Diploma or GED required, Bachelors Degree preferred. Minimum experience • 1-2 years of management experience supervising 3-10 employees preferred., • 1-2 years of sales or related experience preferred.

Job Description Place of Work: Front Desk Division: Front Office Responsible To: Front Office Manager Overall Scope and Responsibility: Assist guest upon arrival & departure time in a courteous and professional manner. Provide detailed information to guests regarding hotel services, hours of operation, local venues and area events. Assist front office as assign. Essential Duties: • Retrieves guest items from cars, busses, vans and carts. Carries and or loads luggage, boxes and packages onto bell cart to transport items to guestrooms or meeting rooms (for groups), • Escorts guests to guestrooms, visually inspects room and telephone and deficiencies such as TV remote etc and informs engineering immediately. Points out room features and directory for reference, familiarize guests with amenities., • Offers ice to each arriving guests upon delivery of luggage., • Listens and responds to guest inquiries using a positive and clear voice. Answers questions and offers assistance., • Provides directions to nearby attractions., • Initiates requests to taxi cab companies upon guest requests., • Places newspapers in bags and delivers them to guest rooms., • Runs errands for guests, off property such as purchase or pick up of items., • Delivers faxes, packages, mail etc to guestrooms., • Maintains and posts hotel reader boards and public area signage., • Cleans and polishes bell carts and other equipment used in the department., • Maintains a guest log sheet daily., • Answers bell desk phone and provides information as needed., • Reads and matches luggage tags, writes claim tickets and detaches portion to give to guest., • Ensure Hotel entrance and Lobby area are clean and presentable at all times. Job Knowledge, Skills, & Abilities • Excellent interpersonal and problem resolutions skills., • Excellent communication and organization skills, • Walking and standing for long periods of time, • Must be able to lift up to 75lbs., • Minimum of one year of customer service experience No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job DescriptionMiami Alkaline Water is growing, and we’re looking for a friendly, organized, and energetic Office Manager to join our Coral Gables team! If you love wellness products, enjoy helping people, and thrive in a clean, fast-paced environment, this is a great fit for you. What You’ll Do • Greet customers and create a warm, welcoming atmosphere, • Assist with administrative tasks (filing, invoicing, emails, copies), • Communicate with clients and team members, • Schedule and coordinate daily deliveries, • Handle light errands (bank, post office, etc.), • Keep our wellness product displays neat and attractive What We’re Looking For • Strong communication skills and a friendly, professional demeanor, • Organized, reliable, and detail-oriented, • Comfortable speaking with customers and working with a small team, • Bilingual English/Spanish required, • A polished, neat appearance, • Interest in health/wellness is a plus, • Prior retail or front-desk experience is helpful (not required!) Hours & Pay • Mon–Fri: 9am–6pm, • Saturday: 10am–2pm, • No holidays, • $17/hour + bonuses, • Start Date: ASAP Join a positive environment where you can grow, stay active, and connect with customers every day. Apply today for immediate consideration!

Job Description POSITION PURPOSE: Assist direction of operations of key guest and associate contact departments and supporting leadership roles and associates. Directly oversee all areas of Front Office operations to include Front Desk, Rooms Control, Bell Persons, Resort Shuttle and Packaging Planning in partnership with supporting efforts of Guest Services, Gate Greeters and Valet to enhance operational efficiency and increase guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Direct the activities of key guest contact departments by giving guidance, leadership and instruction to Front Office Managers and Supervisors., • Assist in maintaining labor and expense efficiencies in accordance to budget and forecast for Front Office., • Previous senior leadership in Front Office operations for a Four or Five Diamond resort., • Participates in approval of all new hire associates for Front Office, Package Planning, Bell Operations, Resort Shuttle and Rooms Control., • Monitors all rooms’ related systems that directly impact the guest, to ensure proper procedures are developed, in place and followed which allow for an outstanding guest experience., • Communicates with guests and associates both verbally and in writing to answer questions and resolve issues., • Facilitates the coordination show rooms, sales site visits and special requests, reservations, etc. to ensure understanding by resort operations of procedures that may impact potential guests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Ensure guest reservation policies, standards and procedures are met., • Ensure the efficient handle of group operations are executed by Front Office operations., • Ensure the effective resolution of any complaints/challenges., • Ensure any issues are immediately resolved., • Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved. Ensure department’s strategic plan for large group arrivals or resort turn of rooms to ensure an exceptional guest experience and operational execution., • Manage and plan relocation efforts when necessary with Rooms Division Manager and/or Director of Rooms., • Manage incremental revenue Up Sell Program and Special resort initiatives such as St. Jude and Trump Card Enrollments., • Develop and maintain relations with comp set hotels and resorts to enhance networking and partnerships for future needs and comparison efforts., • Ensure first class verbiage and etiquette for Front Office associates and maintain consistent knowledge of resort information for F&B outlets, Golf, Events and individual group information., • Ensure operations partners including Valet Parking & Transportation are alignment with Trump standards of high quality guest and associate experience expectations to ensure Trump Arrival and Departure standards are met., • Possess strong critical thinking to best direct Front Office leaders on efficiency, quality and consistency., • Participates in Manager-On-Duty program and constant monitoring throughout resort and troubleshooting issues., • Meets with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests., • Ensures processes for guest issues and resolution are developed and maintained creating an increase in overall guest satisfaction and operational effectiveness for associates., • Ensure HotSos policies and procedures are maintained to address and record guest issues and maintain accurate updates for guest profiles and other operational departments use in the resort., • Ensure standards for Arrival and Departure, Bell functions and Shuttle are maintaining expected timing for Four Diamond Standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of computer systems for registration, reservations, communications and back-up systems., • Proficient in computer applications including Word and Excel., • Able to create Standard Operating Procedures, Job Descriptions and Flow Chart Mapping., • Able to effectively participate in forecasts, budgets and standard operating procedures., • Ability to multi task and provide critical thinking., • Mathematical comprehension to understand and interpret numbers as they apply to operations., • Ability to read, write, speak and understand the English language to communicate with guests and associates. Bilingual leader to provide clear communication between guests and associates., • Ability to develop subordinates to enhance advancement in the resort and corporation., • Ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Constant Grasping Frequent Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 25 lbs. Near Vision Constant Far Vision Constant Smell Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. College degree preferred. EXPERIENCE Three to five years of experience as Director of Front Office Operations, Guest Services, and/or Housekeeping. Previous experience in the effective management of associates and leaders. Experience in "Big Box" properties of 500 keys or more preferred. LICENSES OR CERTIFICATES CPR Certification and/or First Aid Training preferred. Ability to obtain appropriate government required licenses or certificates. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description FRONT OFFICE MANAGER (Hotel Experience) AC Miami - Brickell (115 SW 8th ST. Miami, FL. 33130) Job Description: We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests. Key Responsibilities: • Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service., • Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence., • Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience., • Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed., • Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty., • Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities., • Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs., • Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR)., • Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines., • Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs)., • Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry., • Marriott brands experience a significant plus., • Education: Bachelor's degree in hospitality management, Business, or a related field preferred., • Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite)., • Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team., • Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management., • Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment. • Competitive salary with opportunities for professional growth and development., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with employer match., • Paid time off., • Employee discounts on hotel stays and dining. Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!

Job DescriptionDescription: Concierge Community Manager No one Hourly (Non-Exempt eligible for overtime) A Concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents, vendors, and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge. Fluency in one or more foreign languages is also a plus.. Qualifications Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions. Responsibilities • Handles all resident and/or guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with the office services, hours of operation, key personnel, in-house events, directions, etc.. Responds to all customer requests in an accurate and timely manner making recommendations based on local knowledge and office practices., • Responsible to play an active role in the renewal process as requested., • Project an approachable and professional image in personal appearance, manner, and demeanor., • Maintain a work environment of cleanliness and organization., • Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist residents and guests as necessary., • Listen and work with residents who present service opportunities. Attempt to resolve them and/or elevate to the Property Manager when matters are outside scope or ability., • Serve as information liaison to Property Manager. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents., • Follow up with customers to assure successful completion., • Maintain key log and all applicable data sheets. Take ownership of all appropriately loaned keys or fobs to vendors, contractors, residents and/or guests., • Responsible for maintaining a professional appearance and attitude at all times., • Responsible for seeking educational opportunities and self-improvement for personal growth and development., • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner., • Works harmoniously and professionally with co-workers and supervisors., • Assure that desk collateral and information for restaurants, museums, attractions, maps and other local attractions are updated and current. Know what activities are available in the city (theatre, sports, concerts, shows, and special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for residents and guests., • Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property., • Utilizes a variety of software programs as per the needs of the community/property. Adheres to all Front Desk procedures including, but not limited, to; reviewing and completing Daily Activity Reports; completing incident reports for management; and responding to emergency situations., • Maintains consistent presence at work station., • When so directed, participate in resident organization and functions., • Use professional telephone etiquette in handling resident and prospect requests. Use OneSite Service Requests system when necessary., • Assist and coordinate with new move-ins as necessary., • Provide administrative assistance with resident files, ledgers, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information., • Provide access control services and remain vigilant of non-residents and their purpose for being on property. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk Procedures., • Adheres to company standards for resident and guest services., • A High School education or equivalent is required; a college degree in hospitality management or business administration is a plus but not a requirement., • Ability to fluently read and write English, • Accurately perform intermediate mathematical functions. Professional Experience • A minimum of one year of high-end luxury hospitality or property management experience is preferred. Attendance/Travel • Ability and flexibility to work any of the seven days of the week, 52 weeks of the year including recognized Holidays. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested., • Ability and flexibility to serve on-call, as scheduled or as necessary., • Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state. Licenses/Equipment • A valid driver’s license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job’s functions. Skills • Must demonstrate a positive attitude and professional demeanor, service as an ambassador for the company, and encourage co-workers to do the same., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to problem-solve issues for residents and/or guests., • Excellent communication, organizational, decision-making, and interpersonal skills, • Team-oriented with the ability to work independently on occasion, • Strong customer service orientation, • Ability to read, analyze, and interpret all forms of information, • Well-organized with the ability to prioritize and multi-task under pressure, • Demonstrate tact and diplomacy, • Ability to stand, walk, sit, talk, and use a phone. Ability to lift up to 30-50 pounds. Requires the use of close and distance vision. Computer Skills • Basic computer and Internet knowledge, • Expanded knowledge of the Internet, • Intermediate knowledge of MS Word and Excel; proficiency with Outlook, • Ability to operate and understand personal computer functions and company-utilized software packages Learning and Development • Commit to ongoing professional development and career growth Career Apparel • Must wear career apparel based on defined company standards The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance. As a General Manager in Training, you will • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Successfully lead the front desk team to exceed all sales and performance goals, • Provide an exceptional experience to all guests and valued members, as measured by our Service Level Standard scores, • Oversee and manage daily operations of the front desk, • Assist General Manager in managing the daily operations of the business, • Train, monitor, and coach teams, including in-the-moment coaching, • Assist in recruiting, onboarding, and training all new hires at the front desk, • Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc.The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements • Passion for people and providing excellent service, • Ability to work flexible hours including nights, weekends and some holidays, • Ability to occasionally travel for training, conferences, or other business-related activities, • Excellent verbal and written communication skills, • A fast learner with a positive attitude, • Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus, • A strong team player with the ability to work independently, • Exceptional organizational skills including attention to detail and multitasking, • Critical thinking skills, including customer conflict resolutionWe cant wait to meet you!

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Doorperson/Driver? As our newest team member, you will be an integral part of the warm welcome and fond farewell process. Some duties include: • Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner., • Safely transporting guests from the resort or parking facility to hotel, shopping or other areas depending on location., • Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in., • Hail taxi cabs for any guest requesting one., • Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points., • Provide accurate information and directions regarding the hotel and/or surrounding area., • Monitor the hotel entrance for any suspicious activity., • Communicate with drivers, co-workers, and supervisors and address any concerns., • Write factual reports regarding items that deviate from normal operation., • Identify and report any safety issues immediately to supervisor., • Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash)., • Clean break room (to include empting trash, vacuuming and wiping down of table)., • Complete other duties as assigned., • Perform vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers., • Responsible for being at work every scheduled day, on time and in uniform., • Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty., • Have and maintain an acceptable DMV record., • Courteously assist Guests by answering any questions they may have. If necessary, direct the Guest to the Facility Manager for further assistance., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Communicate debris, water, oil spills and etc. to garage office., • Substitute for Cashiers or Valets, when necessary, if authorized., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Assisting guests with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location)., • Assist Facility Manager with other duties as needed. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be punctual when scheduled to work and have excellent attendance. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior guest service and hotel experience preferred. License Requirement: Must have a valid state-issued driver’s license with a current address and acceptable driving record. Knowledge: Knowledge of metro area is desirable. Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple instructions and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, fellow associates, passengers, and drivers. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures, but not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment. Materials and Equipment Directly Used in Role: Hotel shuttle vehicle, two way radios, various report forms, information logs, brochures, pens and pencils. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: . Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Job Title: Night Auditor Department: Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt SUMMARY: The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, and organizing, management reports on a timely basis, and reviewing billings and city ledger transactions Also is responsible for effectively communicating reports to all levels of management and fulfilling all guest service-related duties. RESPONSIBILITIES: • Understand and operate all functions of front desk activities., • Complete postings of all charges to guest folios., • Reconcile revenues with PMS revenue reports., • Generate and prepare the manager's daily report for the Management Review., • Process guest check-ins: confirm reservations, assign rooms, and issue room keys., • Process hotel room postings invoices, transactions, room charges, refunds, etc., • Maintain all records of room allowances and credits., • Process all check-outs and resolve disputed charges., • Answer all telephone calls promptly and courteously., • Follow established key control and guest security requirements., • Prepare various daily activity reports including. Food and beverage sales charge reports; and other income-producing department reports including closing reports as instructed by the finance department., • Coordinate guests' requests with other hotel departments., • Work on special projects as assigned., • Provide information regarding availability and rates for members and guests., • Monitor room status information. Know room locations, types of rooms available, and room rates., • Report unusual occurrences or requests to Security and Management., • Familiar with all safety and emergency procedures and accident prevention policies., • Maintain the cleanliness and neatness of the front desk and lobby areas., • Perform other appropriate tasks assigned by the Overnight Manager., • Process EOD turnover in the PMS system., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Gale Miami Hotel & Residences S.O. Ps to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions., • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Be able to reconcile the following:, • Spa sales charge reports as instructed by the finance department.-collecting the Spa receipts daily per MOP, • Valet nightly sales reports, • Reconcile revenues with PMS revenue reports ( including open folios and house accounts), • Completion of “Check Out with Balances Folios” to ensure that all balances are at Zero., • Completion of Credit Limit Balances to ensure all Credit Card Approvals are up to Date., • Attend all hotel-required meetings and trainings., • Perform other duties as requested by management. QUALIFICATIONS: • Proven experience minimum 2 years as a Night Auditor or in a similar role, preferably in the hospitality industry., • Experience with accounting and facilities management software., • Proficiency in Microsoft Office., • Advanced math and bookkeeping skills, • Excellent verbal communication and customer service skills., • Ability to lift/carry up to 50 pounds of weight occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand for up to (8) hours without assistance., • Always maintain a warm and friendly demeanor., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Maintain regular attendance required by scheduling, which will vary according to the needs of the hotel., • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel-related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. EDUCATION: • High School degree, GED or Equivalent., • Bachelor’s degree in hospitality and tourism (preferred) LANGUAGE SKILLS: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Standing for prolonged periods., • Able to lift/carry up to 50 pounds, etc. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The position is an at-will position and subject to termination with or without cause or notice.

Job Description The Operations Manager works under the direction of the General Manager and is responsible for the overall day to day operations in the evenings and weekends. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As the key employee liaisons between the client and KWPM services & internal support staff, the Operations Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. • Manager on duty during evening and weekend hours., • Maintain common areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view or impeding access to Front Desk and/or Concierge equipment, references or other tools., • Ensure all new employees complete on-site orientation with their department supervisor and reports on completion to the General Manager., • Keep employees motivated and engaged per company standards through training and development. Provide leadership support to team members so that they have been given the tools and resources to meet and exceed expectations., • Promptly communicate resident and guest concerns to Management Office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Evaluate the efficiency of day-to-day procedures and apply improvements., • Revise and/or formulate standards/policies to meet the buildings needs and promote their implementation., • Be capable of identifying and implementing change within the team., • Make recommendations to the Management Office on capital improvements to the condominium building to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities., • Problem Solving abilities and able to dissolve conflict between members, vendors and staff, • Leadership with an emphasis on teamwork, • Time Management and computer proficient in Microsoft Office with the ability to learn other programs, • Strong communication skills; the ability to convey and articulate ideas and directives in a professional manner. This position will be located at a property that has a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. Position will be indoors and outdoors and exposed the weather. Ability to work in outdoor conditions of rain, cold, heat and humidity is a requirement. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time exempt position. Days, nights, holidays and weekends are part of the job and hours of work will be determine based on the business needs of the property. Required Education and Experience • Prior experience in a related position; a minimum of 2 years’ experience., • Working knowledge of computer and associated programs; MS Office Suite., • Ability to multi-task, set, and manage priorities., • Excellent communication and listening skills in order to interact with a diverse and multi culture population, • Must function in team organized environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.